Crestron TPMC-4SM, TPMC-4SM-FD, TPMC-4SM-B-S, TPMC-4SM-W-S Operations & Installation Manual

Crestron TPMC-4SM

4.3” Touch Screen
with Room Scheduling
Operations & Installation Guide

Regulatory Compliance

As of the date of manufacture, the TPMC-4SM has been tested and found to comply with specifications for
CE marking and standards per EMC and Radiocommunications Compliance Labelling.

Federal Communications Commission (FCC) Compliance Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions:
(1) This device may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation.

CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for
compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for help

Industry Canada (IC) Compliance Statement

CAN ICES-3(B)/NMB-3(B)

The specific patents that cover Crestron products are listed at patents.crestron.com.

Crestron, the Crestron logo, Cresnet, Crestron Studio, Crestron Toolbox, Fusion RV, RoomView, Smart Graphics, SmartObjects, TouchPoint and VT
Pro-e are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Windows is either a
trademark or registered trademarksof Microsoft Corporation in the United States and/or other countries. Other trademarks, registered trademarks and
trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any
proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.

This document was written by the Technical Publications department at Crestron.
©2013 Crestron Electronics, Inc.

Crestron TPMC-4SM 4.3” Touch Screen with Room Scheduling

Contents

4.3” Touch Screen with Room Scheduling: TPMC-4SM 1

Introduction ............................................................................................................................... 1

Features and Functions ................................................................................................ 1

Applications................................................................................................................. 5

Specifications .............................................................................................................. 6

Physical Description .................................................................................................... 8

Setup ........................................................................................................................................ 11

Network Wiring ......................................................................................................... 11

Identity Code ............................................................................................................. 11

Configuring the Touch Screen ................................................................................... 12

Changing the Button Inserts ...................................................................................... 21

Installation ................................................................................................................. 22

Hardware Hookup ..................................................................................................... 26

Recommended Cleaning ............................................................................................ 26

Uploading and Upgrading ........................................................................................................ 27

Establishing Communication ..................................................................................... 27

Programs, Projects and Firmware .............................................................................. 28

Program Checks ........................................................................................................ 28

Problem Solving ...................................................................................................................... 29

Troubleshooting ......................................................................................................... 29

Reference Documents ................................................................................................ 29

Further Inquiries ........................................................................................................ 30

Future Updates .......................................................................................................... 30

Return and Warranty Policies .................................................................................................. 31

Merchandise Returns / Repair Service ...................................................................... 31

Crestron Limited Warranty ........................................................................................ 31

Operations & Installation Guide – DOC. 6845E Contents • i

Crestron TPMC-4SM 4.3” Touch Screen with Room Scheduling

• Modern, contoured appearance

4.3” Touch Screen with
Room Scheduling: TPMC-4SM

Introduction

With its clean, contoured appearance, the TPMC-4SM Touch Screen from Crestron®
makes an elegant statement in any environment. Perfectly at home in the most
modern office building, hotel or residence, its high tech good looks underline its
power for simplifying everyday tasks and functions throughout any facility, all in a
very affordable device that is versatile and easy to install.

An incredibly thin profile and small footprint allow the TPMC-4SM to be installed in
places other touch screens just cannot go, providing the choice of mounting to a
standard electrical box or to virtually any flat surface, even glass, granite or marble.
A table top enclosure is also available, affording a very stylish, space saving solution
for placement on a desktop or bedside table. Complete connectivity is provided
through a single high-speed Ethernet connection, containing all control, video,
intercom and power signals within a single wire.

The TPMC-4SM provides a customizable touch screen controller featuring Smart
Graphics™, H.264 streaming video, audio feedback and 2-way IP intercom,
cohesively merged into one seamless user interface. Additional features include dual
color backlit buttons, a built-in proximity sensor, PoE (Power over Ethernet) network
power, occupancy sensor inputs and out-of-the-box room scheduling capability for
use with Crestron Fusion RV

®

Remote Asset Management Software.

Features and Functions

• Thin profile and small footprint

• Affordable and easy to install

• 4.3” (~109 mm) widescreen active matrix color touch screen

• 800 x 480 WVGA display resolution

• Smart Graphics support

• Crestron IP intercom

• Customizable audio feedback

• Built-in microphone and speaker

• Built-in proximity sensor

• 10 optional “hard key” push buttons

(Continued on following page)

Operations & Installation Guide – DOC. 6845E 4.3” Touch Screen with Room Scheduling: TPMC-4SM • 1

4.3” Touch Screen with Room Scheduling Crestron TPMC-4SM

• Dual color button backlighting and feedback

Features and Functions

(Continued)

• Custom engravable button text

• Fusion RV Room Scheduling mode

• Room occupancy sensor option*

• Single wire Ethernet connectivity

• PoE network powered

• Versatile wall, surface and tabletop mounting options

• Available with black or white smooth finish

Advanced Touch Screen Control

A Crestron touch screen offers an ideal user interface for controlling all the
technology in a home, boardroom, classroom, courtroom or command center. Touch
screens do away with piles of remote controls, cluttered wall switches and cryptic
computer screens, simplifying and enhancing the technology. Crestron touch screens
are fully customizable for controlling audio, video, lighting, shades, HVAC, security
and other systems, with easy to use controls and icons, true feedback and real time
status display, live streaming video and advanced navigation of digital media servers,
tuners and other devices.

Smart Graphics

Crestron touch screens use Smart Graphics to deliver the ultimate user experience
and the ultimate value, by enabling the creation of dynamically rich user interfaces
with incredible efficiency and unparalleled functionality. Using Smart Graphics,
programmers can swiftly integrate fluid gesture-driven controls, animated feedback,
metadata, embedded apps and full-motion video for a deeply engaging and
ultra-intuitive touch screen experience.

Crestron Smart Graphics include the following enhancements:

• Cool looking graphical buttons, sliders, knobs and gauges are intuitive and

fun to use.

• Kinetic effects enhance the feeling of realism with lists and toolbars that

scroll with momentum at the flick of a fingertip.

• Drag and drop objects snap into place offering an easy way to switch

sources.

• Dashboard widgets personalize the touch screen with clocks, weather, news

and other information.

• Customizable themes allow a completely different look and feel for every

user, event or season.

• Fully developed SmartObjects™ enable sophisticated control over complex

devices with minimal programming.

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* Item(s) sold separately.

Crestron TPMC-4SM 4.3” Touch Screen with Room Scheduling

Dual Color Backlit Buttons

The TPMC-4SM comes standard with 10 programmable “hard key” push buttons for
quick access to commonly used functions. Each button features a translucent button
cap with a choice of red or green LED backlighting for each column of buttons. The
backlighting is fully dimmable, either globally or separately for the left side and right
side. Alternatively, each button LED can be programmed to provide discrete
feedback, affording clear indication of the status of each individual button.

The TPMC-4SM comes standard with its buttons pre-labeled for room scheduling
functions. Customized labeling can be attained using Crestron Engraver software.
For a clean appearance, either column of buttons may be removed and covered using
the no-button covers provided.

Room Scheduling Mode

The TPMC-4SM works directly with Crestron Fusion RV Remote Asset
Management Software to provide a powerful room scheduling solution. Installed
outside the entrance to every meeting room, the TPMC-4SM provides an immediate
view of each room’s availability, with the ability to look up the calendar for any
room on the network and even book the room right on the spot. The dual color
buttons give a clear indication of a room’s status at a glance, lighting green when the
room is available and red when it is in use. The touch screen’s contoured shape
assures that the buttons remain clearly visible at a distance to either side, even when
mounted in a narrow hallway.

For more information, refer to the latest version of the Crestron Fusion RV
Installation Guide (Doc.7131), which is available from the Crestron Web site at

www.crestron.com/manuals.

Occupancy Sensing

Crestron GLS series room occupancy sensors can be connected directly to the
TPMC-4SM to allow automation of the room’s lighting, climate control and other
devices. In Room Scheduling mode, the sensors allow Fusion RV to detect when no
one has shown up for a scheduled meeting, so even if the meeting is not cancelled or
rescheduled by its host, the calendar can be updated automatically to make the room
available to other users.

Proximity Sensor

The TPMC-4SM senses as the user approaches it, waking its display automatically
without having to touch the screen so it is always ready for use.

Streaming Video

High performance streaming video capability makes it possible to view security
cameras and other video sources over the network right on the touch screen. Native
support for H.264 and MJPEG formats allows the TPMC-4SM to display live video
images from IP cameras and servers such as the Crestron CEN-NVS200 Network
Video Streamer (sold separately).

IP Intercom

Built-in IP intercom capability facilitates direct touch screen to touch screen
intercom and monitoring right over the LAN without requiring any additional AV
wiring. The TPMC-4SM features an integrated microphone and speaker for clear
speech communication.

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4.3” Touch Screen with Room Scheduling Crestron TPMC-4SM

Audio Feedback

Customized audio files can be loaded on the TPMC-4SM to add another dimension
to its touch screen graphics using personalized sounds, button feedback and voice
prompts.

Single Wire Connectivity

A simple Ethernet LAN connection is all that is required to wire the TPMC-4SM,
containing all control, video, intercom and power signals within a single wire.

Power over Ethernet

Using PoE technology, the TPMC-4SM gets its operating power right through the
LAN wiring. PoE eliminates the need for a local power supply or any dedicated
power wiring. A PoE Injector (PWE-4803RU, sold separately) simply connects
inline with the LAN cable, allowing for installation at any convenient location.
Crestron PoE switches (CEN-SW-POE-5, CEN-SWPOE-16 or CEN-SWPOE-24, all
sold separately) may also be used to provide a total networking solution with built-in
PoE.

Simple, Versatile Mounting

The TPMC-4SM installs easily on virtually any mounting surface. As standard, it
mounts directly to a single-gang electrical box (horizontally oriented) or European
electrical box, requiring just 1/2 inch (13 mm) mounting depth while protruding less
than 3/4 inch (19 mm) from the wall surface. It can also be adapted for mounting to a
vertically oriented 1-gang or 2-gang electrical box or a 2-gang UK electrical box,
using the optional WMKU-4SM Universal Mounting Kit
without an electrical box for a low-profile surface mount solution.

For impenetrable surfaces, such as decorative glass, granite, marble, plaster, smooth
stone and masonry, Crestron offers the MSMK-4SM Multi-Surface Mount Kit

1

, which can also be used

2

1

,
which provides a very versatile mounting solution complete with a low profile rear
shell enclosure, adhesive mounting plate, optional angle bracket and wire raceway.
The TTK-4SM Table Top Kit

1

converts the TPMC-4SM into a stylish, compact
tabletop touch screen, perfect for free standing use or permanently mounted on a
tabletop or counter surface.

1. Item(s) sold separately.

2. WMKU-4SM mounting option requires a minimum surface cut out or electrical box opening of 1/7”

(~43 mm) high and 2.0” (~51 mm) wide.

4 • 4.3” Touch Screen with Room Scheduling: TPMC-4SM Operations & Installation Guide – DOC. 6845E

Crestron TPMC-4SM 4.3” Touch Screen with Room Scheduling

Applications

The following diagram shows a TPMC-4SM in a typical application.

TPMC-4SM in a Typical Application

Operations & Installation Guide – DOC. 6845E 4.3” Touch Screen with Room Scheduling: TPMC-4SM • 5

4.3” Touch Screen with Room Scheduling Crestron TPMC-4SM

Specifications

Specifications for the TPMC-4SM are listed in the following table.

TPMC-4SM Specifications

SPECIFICATION DETAILS

Touch Screen Display

Display Type TFT active matrix color LCD

Size 4.3 inch (109 mm) diagonal

Aspect Ratio 16:9 WVGA

Resolution 800 x 480 pixels

Brightness 270 nits

Contrast 300:1

Color Depth 16-bit, 64k colors

Illumination Backlit LED

Viewing Angle ±80º horizontal, ±80º vertical

Touch Screen Resistive membrane

Proximity Sensor1

Type Active infrared beam and receiver

Range 3-4 feet (0.9-1.2 meters)

Memory

SDRAM 256 MB

Flash 2 GB

Maximum Project Size 60 MB

Graphics Engine Supports Smart Graphics or “traditional”

GUI projects

Communications

Ethernet 10/100 Mbps, auto-switching,

auto-negotiating, auto-discovery, full/half
duplex, DHCP, IEEE 802.3af and 802.3at
compliant

Video

Streaming Formats H.264 (MPEG-4 part 10 AVC), MJPEG

Audio

Features Built-in microphone and speaker, Crestron

IP Intercom

Amplification Mono, 0.5 watts

Audio Feedback Formats MP3 using Smart Graphics,

WAV using “traditional” graphics

Power Requirements

Power over Ethernet IEEE 802.3af (802.3at Type 1) Class 3 PoE

powered device

Default IP ID2 03

Environmental

Temperature 32º to 104º F (0º to 40º C)

Humidity 10% to 90% RH (non-condensing)

Heat Dissipation 14 Btu/h

(Continued on following page)

6 • 4.3” Touch Screen with Room Scheduling: TPMC-4SM Operations & Installation Guide – DOC. 6845E

Crestron TPMC-4SM 4.3” Touch Screen with Room Scheduling

TPMC-4SM Specifications (Continued)

SPECIFICATION DETAILS

Enclosure

Construction Plastic, black or white, smooth finish

Front Bezel Plastic, hard buttons installed with

pre-labeled button covers, custom
engraving sold separately, no-button covers
also included

Mounting Requires a horizontally oriented 1-gang

electrical box or plaster ring or a 1-gang
European (DIN 49073) electrical box;
choice of standard or security screws
provided; optional universal wall,
multi-surface and table top mounting kits
sold separately

Dimensions

Height 3.47 in (89 mm)

Width 6.20 in (158 mm)

Depth 1.21 in (31 mm)

Weight 9 oz (249 g)

Available Models

TPMC-4SM-B-S 4.3” Touch Screen with Room Scheduling,

Black Smooth

TPMC-4SM-W-S 4.3” Touch Screen with Room Scheduling,

White Smooth

Available Accessories

4SM-BTNO-[B, W]-S Engravable Button Covers, set of two

(specify color)

CEN-NVS200 Network Video Streamer

CEN-SW-POE-5 5-Port PoE Switch

CEN-SWPOE-16 16-Port Managed PoE Switch

CEN-SWPOE-24 24-Port Managed PoE Switch

GLS Series Green Light Occupancy Sensors

MSMK-4SM-[B W]-S Multi-Surface Mount Kit (specify color)

PWE-4803RU PoE Injector

SMK-4SM/730 Swivel Mount Kit for TTK-4SM &

TSW-730-TTK

TTK-4SM-[B, W]-S Table Top Kit (specify color)

WMKU-4SM-[B,W]-S Universal Wall Mount Kit (specify color)

VMK-WIN TouchPoint® Virtual Mouse & Keyboard

Software for Windows®

1. Wakes the touch screen and backlight.

2. Refer to “Identity Code” on page 11 for details.

Operations & Installation Guide – DOC. 6845E 4.3” Touch Screen with Room Scheduling: TPMC-4SM • 7

4.3” Touch Screen with Room Scheduling Crestron TPMC-4SM

Physical Description

This section provides information on the connections, controls and indicators
available on the TPMC-4SM.

TPMC-4SM Physical View

8 • 4.3” Touch Screen with Room Scheduling: TPMC-4SM Operations & Installation Guide – DOC. 6845E

Crestron TPMC-4SM 4.3” Touch Screen with Room Scheduling

2.00 in

(51 mm)

3.25 in

(83 mm)

1.70 in

(44 mm)

2.36 in

(60 mm)

4

3

1

6.20 in

(158 mm)

3.47 in

(89 mm)

1

0.46 in

(12 mm)

0.75 in

(19 mm)

2

1.21 in

(31 mm)

TPMC-4SM Overall Dimensions (Front, Bottom and Rear Views)

Operations & Installation Guide – DOC. 6845E 4.3” Touch Screen with Room Scheduling: TPMC-4SM • 9

4.3” Touch Screen with Room Scheduling Crestron TPMC-4SM

Green

LED

Yellow

LED

Pin 1

Pin 8

PIN

SIGNAL

PIN

SIGNAL

1

TX + 5 N/C 2 TX - 6 RX -

3

RX + 7 N/C

4

N/C 8 N/C

Connectors, Controls & Indicators

# CONNECTORS,

DESCRIPTION

CONTROLS &

INDICATORS

1 Hard Keys with

Feedback/

Backlight

2 Reset (1) Recessed push button behind pinhole for

3 LAN PoE*

4 Occupancy Sensor

Input

* The pin out table indicates signal connections. dc power applied by Ethernet power sourcing

equipment (PSE) can connect to either signal pins or N/C pins.

(10) Optional programmable push buttons,
translucent backlit with (1) red and (1) green
LED per hard key, with each button column
programmable for color and each color
programmable for backlighting

hardware reset (press and hold for four
seconds)

(1) 8-wire RJ-45 with two LED indicators;
10BASE-T/100BASE-TX Ethernet port,
Power over Ethernet compliant;
Green and yellow LEDs indicate Ethernet
port status

(4) Captive screw terminals comprising (2)
voltage sensing inputs (referenced to
ground) with 24 Vdc power output;
Input voltage range: 0-30 Vdc;
Sensing threshold: ≥ 4.5 Vdc active,
≤ 1 Vdc inactive;
Maximum dc load: 4 watts @ 24 Vdc,
provides operating power for up to (4)
Crestron GLS Series occupancy sensors

10 • 4.3” Touch Screen with Room Scheduling: TPMC-4SM Operations & Installation Guide – DOC. 6845E

Crestron TPMC-4SM 4.3” Touch Screen with Room Scheduling

Setup

Network Wiring

When wiring the Ethernet network, consider the following:

• Use Crestron Certified Wire.

• Use Crestron power supplies for Crestron equipment.

• Provide sufficient power to the system.

CAUTION: Insufficient power can lead to unpredictable results or damage
to the equipment. Please use the Crestron Power Calculator to help calculate
how much power is needed for the system (

Unlike other Crestron network devices, the TPMC-4SM does not use Cresnet for
communications between the device and the control system. The TPMC-4SM
requires the use of a high-speed Ethernet connection for control system
communications.

www.crestron.com/calculators).

For general information on connecting Ethernet devices in a Crestron system, refer to
the latest version of the Crestron e-Control



Reference Guide (Doc. 6052).

Identity Code

NOTE: The latest software can be downloaded from the Crestron Web site
(www.crestron.com/software).

The IP ID is set within the TPMC-4SM’s IP table using Crestron Toolbox™. For
information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs
of multiple TPMC-4SM devices in the same system must be unique.

When setting the IP ID, consider the following:

• The IP ID of each unit must match an IP ID specified in the Crestron

Studio™ or SIMPL Windows program.

• Each device using IP to communicate with a control system must have a

unique IP ID.

NOTE: In RoomView® OOTBF mode, the TPMC-4SM’s IP ID is
automatically set to 02.

Operations & Installation Guide – DOC. 6845E 4.3” Touch Screen with Room Scheduling: TPMC-4SM • 11

4.3” Touch Screen with Room Scheduling Crestron TPMC-4SM

Configuring the Touch Screen

NOTE: The only connection required to configure the touch screen is power. Refer
to “Hardware Hookup” on page 26 for details.

NOTE: The TPMC-4SM can take up to 45 seconds to boot to a display after initial
power up.

The setup screens allow basic configuration procedures prior to regular operation of
the touch screen. To enter the setup screens, touch the screen while applying power
to the unit. The setup screens can also be entered by pressing the top four push
buttons on the left side of the touch screen twice in sequence (1, 2, 3, 4, 1, 2, 3, 4).
Refer to the following illustration for push button numbering.

Push Button Layout and Join Number Assignment

The “Panel Setup Options” menu opens. The functions provided by each button are
detailed in subsequent paragraphs.

“Panel Setup Options” Menu

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Crestron TPMC-4SM 4.3” Touch Screen with Room Scheduling

Ethernet Setup

Touch Ethernet Setup to display information about the Link Status, Control
Connection, MAC and IP addresses and to access the Control System Settings and

IP Address Settings buttons and their respective submenus. Touch Back to return to
the “Panel Setup Options” menu.

“Ethernet Setup” Menu

Touch Control System Settings to access the “Edit Control System Settings” screen
where Auto Discovery can be enabled or disabled, IP Address / Hostname, Port and
CIP ID can be entered.

“Edit Control System Settings” Screen

Touch the IP Address / Hostname, Port or CIP ID fields to make an entry. Each
opens an on-screen keyboard appropriate for the field. For example, touching the IP
Address / Hostname field opens the keyboard illustrated on the following page.

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4.3” Touch Screen with Room Scheduling Crestron TPMC-4SM

On-Screen Keyboard for IP Address / Hostname

Touch OK to add the entry or CANCEL to cancel it. When the display returns to the
“Edit Control System Settings” screen, touch Save to keep the new setting or Cancel
to cancel it.

On the TPMC-4SM, DHCP is enabled by default. To switch to a static IP address,
touch IP Address Settings on the “Ethernet Setup” menu, to access the “Edit IP
Address Settings” screen.

“Edit IP Address Settings” Screen

Touch the Enabled/Disabled button to toggle between DHCP enabled and disabled.
Then touch the field for the Static IP Address, Static Subnet Mask or Static Default
gateway desired. The on-screen keyboard opens. After entering the addresses, touch
OK to add the entries or CANCEL to cancel them.

On the “Edit IP Address Settings” screen, touch Edit DNS Servers to enter the
screen for editing these addresses.

Touch Save to keep the new setting or Cancel to cancel it.

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Crestron TPMC-4SM 4.3” Touch Screen with Room Scheduling

“Edit IP Address Settings” Screen (for DNS and WINS Servers)

Audio Setup

On the “Panel Setup Options” menu, touch Audio Setup to display the “Audio
Settings” screen. This screen provides controls for Master Volume, KeyClick
Volume, Wave Volume, Mute controls for all three and a Play Test Wave button.
Touch Back to return to the “Panel Setup Options” menu.

“Audio Settings” Screen

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4.3” Touch Screen with Room Scheduling Crestron TPMC-4SM

Standby Setup

On the “Panel Setup Options” menu, touch Standby Setup to display the “Standby
Timeouts” screen. This screen provides controls to adjust Standby Timeout from 0 to
120 minutes. Touch Back to return to the “Panel Setup Options” menu.

“Standby Timeouts” Screen

Display Settings

On the “Panel Setup Options” menu, touch Display Settings to enter the “Display
Settings” menu. This menu provides controls to adjust Green LED Brightness, LCD

Brightness and Red LED Brightness in addition to providing buttons to enter the Left
LED Color Settings, LCD Wake Options and Right LED Color Settings screens.
Touch Back to return to the “Panel Setup Options” menu.

“Display Settings” Menu

Touch Left LED Color Settings to enter the “Display Settings” screen for Left Bank
LED Color. Options are Green, Red and Off. Touch Back to return to the main

“Display Settings” menu.

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Crestron TPMC-4SM 4.3” Touch Screen with Room Scheduling

“Display Settings” Screen (for Left Bank LED Color)

NOTE: The Right LED Color Settings button opens a similar screen, where the

Right Bank LED Color can be selected.

On the main “Display Settings” menu, touch LCD Wake Options to display the
“LCD Wake Options” screen. This screen provides controls for turning the Hard Key
Wakes LCD and Proximity Sensor Wakes LCD functions ON or OFF. Touch Back
to return to the main “Display Settings” menu.

“LCD Wake Options” Screen

System Messages Enabled/Disabled

On the “Panel Setup Options” menu, the System Messages Disabled button toggles
between this state and System Message Enabled, allowing system messages to be
turned on or off. By default, system messages are disabled.

About

On the “Panel Setup Options” menu, the About button opens a small window
displaying the Firmware Version and the OS Image Version. Click OK to close the
window.

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4.3” Touch Screen with Room Scheduling Crestron TPMC-4SM

Diagnostics

On the “Panel Setup Options” menu, touch Diagnostics to display the “Diagnostics”
menu to show information about Total RAM, Free RAM, Link Status, Control

Connection, MAC and IP addresses and to access the Keypad Test, Touch Test,
Sensor Test, Calibrate Touch, Mic Test, and Test Patterns buttons. Touch Back

to return to the “Panel Setup Options” menu.

“Diagnostics” Menu

Touch Keypad Test to display the “Diagnostics – Keypad Test” screen. Use this
screen to test the function of the hard key push buttons on either side of the screen.
When a button is pressed, its corresponding button lights on the screen. Touch Back
to return to the main “Diagnostics” menu.

“Diagnostics – Keypad Test” Screen

On the main “Diagnostics” menu, the Touch Test button displays the following
screen, with a Calibrate button to initiate touch screen calibration. The Calibrate
Touch button on the “Diagnostics” menu also initiates touch screen calibration.

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Crestron TPMC-4SM 4.3” Touch Screen with Room Scheduling

Touch Test Screen

During touch screen calibration, a crosshair appears at the center of the screen.
Touch the center of the crosshair, which then moves to the upper left part of the
screen. Touch the center of the crosshair and it moves to another part of the screen.
Continue touching the center of the crosshair until calibration is complete.

NOTE: When touching the screen during calibration, be as accurate as possible.
Use the tip of a capped pen or the eraser end of a pencil.

On the main “Diagnostics” menu, touch Sensor Test to display the “Diagnostics –
Sensor Tests” screen. If contact sensors are connected to the TPMC-4SM, the
respective indicator changes from Inactive to Active as appropriate for each sensor’s
activity. Similarly, the TPMC-4SM’s own proximity sensor’s indicator changes from
Inactive to Active when the TPMC-4SM senses motion in front of the unit. Touch
Back to return to the main “Diagnostics” menu.

“Diagnostics – Sensor Tests” Screen

On the main “Diagnostics” menu, touch the Test Patterns button to display the
“Test Patterns” menu, which contains buttons for selecting the different available test
patterns: Display Color Bars, Display Vertical Lines, Display Gray Scale,
Display Grid Pattern and Display Test Pattern. Touch Back to return to the main
“Diagnostics” menu.

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4.3” Touch Screen with Room Scheduling Crestron TPMC-4SM

“Test Patterns” Menu

On the main “Diagnostics” menu, to perform a test of the TPMC-4SM’s built-in
microphone, touch Mic Test. The button label changes to
RECORDING/PLAYBACK. Speak into the microphone on the front of the
TPMC-4SM and the recording is played back to confirm the microphone is
functioning. After playback, the button reverts to its original Mic Test label. Touch
Back to return to the “Panel Setup Options” menu.

User Project Mode Off / User Project Mode On

On the “Panel Setup Options” menu, the User Project Mode Off button toggles
between this mode and User Project Mode On. User Project Mode Off is the
default state for using the TPMC-4SM with the Fusion RV Interface. For more
information, refer to the latest version of the TPMC-4SM Fusion RV Interface
Operations Guide (Doc. 6846).

Save & Exit

On the “Panel Setup Options” menu, touch Save & Exit to save all settings, exit the
setup screens and return to the main project.

20 • 4.3” Touch Screen with Room Scheduling: TPMC-4SM Operations & Installation Guide – DOC. 6845E

Crestron TPMC-4SM 4.3” Touch Screen with Room Scheduling

Insert screwdriver to release covers

Use screwdriver to

release button insert

Changing the Button Inserts

The TPMC-4SM ships with 10 “hard key” push buttons for quick access to
commonly used functions. For a clean appearance, either column of buttons may be
removed and covered using the no-button covers provided.

To change the inserts, use the following procedure:

1. Insert a small, slot head screwdriver into the appropriate hole on the bottom

of the TPMC-4SM to release its cover. Refer to the following illustration.

Insertion Points for Button Cover Release

2. With the bottom of the cover released, gently remove it from the

TPMC-4SM.

3. If removing the button insert, after releasing and removing the button cover,

use a small slot head screwdriver to press and gently lift the button insert
from the TPMC-4SM. Refer to the following illustration for the press and
lift points on the button insert.

TPMC-4SM with Button Inserts

4. Gently place the new cover in position and press it into place.

Operations & Installation Guide – DOC. 6845E 4.3” Touch Screen with Room Scheduling: TPMC-4SM • 21

4.3” Touch Screen with Room Scheduling Crestron TPMC-4SM

Insert screwdriver to separate back of TPMC-4SM

TPMC-4SM with No-Button Covers

Installation

The TPMC-4SM touch screen installs simply and cleanly into a standard electrical
box or on to virtually any flat surface.

A table top enclosure, the TTK-4SM and swivel mount, SMK-4SM are also
available (both sold separately). For mounting onto a flat surface, use the
MSMK-4SM Multi-Surface Mounting Kit (sold separately).

The TPMC-4SM is supplied with screws for installation into an electrical box.

Mounting in a US Electrical Box

NOTE: When mounting the TPMC-4SM into an electrical box, the box must be
installed horizontally.

To mount the TPMC-4SM into an electrical box, use the following procedure:

1. Insert a small slot head screwdriver into the hole shown in the following

illustration and gently separate the back of the TPMC-4SM.

Insertion Point for Separation of Back Panel

22 • 4.3” Touch Screen with Room Scheduling: TPMC-4SM Operations & Installation Guide – DOC. 6845E

2. Use the two included #06-32 x 1 1/2” screws (2007254) to attach the back

panel to a horizontally mounted electrical box, as shown in the following
illustration.

Crestron TPMC-4SM 4.3” Touch Screen with Room Scheduling

NOTE: Use the left and right screw holes for attachment to the electrical box.

Mounting the TPMC-4SM into an Electrical Box

3. Carefully position the front of the TPMC-4SM over the back panel and

gently snap it into place, as shown in the following illustration.

Snap the TPMC-4SM into Place

Operations & Installation Guide – DOC. 6845E 4.3” Touch Screen with Room Scheduling: TPMC-4SM • 23

4.3” Touch Screen with Room Scheduling Crestron TPMC-4SM

Screws (2) #04-40 x 1/4”

For standard applications: Phillips
(2007152 or 2007160)

For secure applications: security type Torx
(2025311 or 2025312)

4. Use two of the included #04-40 x 1/4” screws to secure the TPMC-4SM, as

shown in the following illustration:

a. For standard applications, use the Phillips screws (2007152 or

2007160).

b. For secure applications, use the security type Torx screws (2025311 or

2025312) along with the included Torx screwdriver bit (2025915).

NOTE: Parts 2007152 and 2025311 come with black models.
Parts 2007160 and 2025312 come with white models.

Secure TPMC-4SM

24 • 4.3” Touch Screen with Room Scheduling: TPMC-4SM Operations & Installation Guide – DOC. 6845E

Crestron TPMC-4SM 4.3” Touch Screen with Room Scheduling

Screws

(2)

#

4B x

3/4” (2019088)

Mounting in a European Electrical Box

To mount the TPMC-4SM into a European electrical box, use the following
procedure:

1. Insert a small slot head screwdriver into the hole shown in the illustration at

the top of page 21 and gently separate the back of the TPMC-4SM.

2. Use the two included #4B x 3/4” screws (2019088) to attach the back panel

to the electrical box, as shown in the following illustration.

NOTE: For European electrical boxes, use the top and bottom screw holes for
attachment to the electrical box.

Mounting the TPMC-4SM into a European Electrical Box

3. Carefully position the front of the TPMC-4SM over the back panel and

gently snap it into place, as shown in the illustration at the bottom of page

23.

4. Use either the two included #04-40 x 1/4” Phillips screws (2007152 or

2007160) or the two included #04-40 x 1/4” security type Torx screws
(2025311 or 2025312) along with the included Torx screwdriver bit
(2025915) to secure the TPMC-4SM, as shown in the illustration on page

24.

NOTE: Parts 2007152 and 2025311 come with black models.
Parts 2007160 and 2025312 come with white models.

Operations & Installation Guide – DOC. 6845E 4.3” Touch Screen with Room Scheduling: TPMC-4SM • 25

4.3” Touch Screen with Room Scheduling Crestron TPMC-4SM

LAN PoE:

10BASE-T / 100BASE-TX

Ethernet to LAN

Occupancy Sensor Input:

From Room Occupancy Sensor

Hardware Hookup

Make the necessary connections as called out in the illustration that follows this
paragraph. Apply power after all connections have been made.

When making connections to the TPMC-4SM, use Crestron power supplies for
Crestron equipment.

Hardware Connections for the TPMC-4SM

NOTE: To prevent overheating, do not operate this product in an area that exceeds
the environmental temperature range listed in the table of specifications.

Recommended Cleaning

Keep the surface of the touch screen free of dirt, dust or other materials that could
degrade optical properties. Long-term contact with abrasive materials can scratch the
surface, which may detrimentally affect image quality.

For best cleaning results, use a clean, damp, non-abrasive cloth with any
commercially available non-ammonia glass cleaner. Bezels may not provide a
complete watertight seal. Therefore, apply cleaning solution to the cloth rather than
the surface of the touch screen. Wipe touch screen clean and avoid getting moisture
beneath the bezels.

CAUTION: Do not apply excessive pressure to the touch screen display during
handling. Doing so can crack the screen and damage the touch screen.

26 • 4.3” Touch Screen with Room Scheduling: TPMC-4SM Operations & Installation Guide – DOC. 6845E

Crestron TPMC-4SM 4.3” Touch Screen with Room Scheduling

PC Running

Crestron Toolbox

LAN

Power

Injector

CREST

R

O

N

CEN-S

W

-POE-5 Power over Ethernet Switc

h

Uplin

k

PoE

1

2

3

4

48VDC

Power

120 Volts

POE

TPMC-4SM

Uploading and Upgrading

Crestron recommends using the latest programming software and that each device
contains the latest firmware to take advantage of the most recently released features.
However, before attempting to upload or upgrade it is necessary to establish
communication. Once communication has been established, files (for example,
programs, projects or firmware) can be transferred to the control system (or device).
Finally, program checks can be performed (such as changing the device ID or
creating an IP table) to ensure proper functioning.

NOTE: Crestron software and any files on the Web site are for authorized Crestron
dealers and Crestron Service Providers (CSPs) only. New users must register to
obtain access to certain areas of the site (including the FTP site).

Establishing Communication

Use Crestron Toolbox for communicating with the TPMC-4SM; refer to the Crestron
Toolbox help file for details. There is a single method of communication: TCP/IP
communication.

Ethernet Communication

The TPMC-4SM connects to PC via Ethernet:

1. Use the Device Discovery Tool (click the

icon) in Crestron Toolbox to

detect all Ethernet devices on the network and their IP configuration. The
tool is available in Toolbox version 1.15.143 or later.

2. Click on the TPMC-4SM to display information about the device.

Operations & Installation Guide – DOC. 6845E 4.3” Touch Screen with Room Scheduling: TPMC-4SM • 27

4.3” Touch Screen with Room Scheduling Crestron TPMC-4SM

SIMPL Windows

If a Crestron Studio (or SIMPL Windows) program is provided, it can be uploaded to
the control system using Crestron Studio (or SIMPL Windows) or Crestron Toolbox.

Studio (or VT Pro-e) or Crestron Toolbox.

obtain access to certain areas of the site, including the FTP site.)

Programs, Projects and Firmware

Program, project or firmware files may be distributed from programmers to installers
or from Crestron to dealers. Firmware upgrades are available from the Crestron Web
site as new features are developed after product releases. One has the option to
upload programs and projects via the programming software or to upload and
upgrade via the Crestron Toolbox. For details on uploading and upgrading, refer to
the Crestron Studio help file, SIMPL Windows help file, VT Pro-e
Crestron Toolbox help file.

Crestron Studio /

®

help file or the

Crestron Studio / VT Pro-e

Firmware

Upload the Crestron Studio (or VT Pro-e) file to the touch screen using Crestron

Check the Crestron Web site to find the latest firmware. (New users must register to

Upgrade TPMC-4SM firmware via Crestron Toolbox.

1. Establish communication with the TPMC-4SM and display the “System

Info” window.

2. Select Functions | Firmware… to upgrade the TPMC-4SM firmware.

Program Checks

Using Crestron Toolbox, display the “System Info window (Tools | System Info)
and select the Functions menu to display actions that can be performed on the
TPMC-4SM.

Be sure to use Crestron Toolbox to create the TPMC-4SM IP table.

1. Select Functions | IP Table Setup.

2. Add, modify or delete entries in the IP table. The TPMC-4SM can have

only one IP table entry.

3. A defined IP table can be saved to a file or sent to the device.

Edit the control system’s IP table to include an entry for the TPMC-4SM. The entry
should list the TPMC-4SM’s IP ID (specified on the TPMC-4SM’s IP table) and the
internal gateway IP address 127.0.0.1.

28 • 4.3” Touch Screen with Room Scheduling: TPMC-4SM Operations & Installation Guide – DOC. 6845E

Crestron TPMC-4SM 4.3” Touch Screen with Room Scheduling

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.

TPMC-4SM Troubleshooting

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

Device does not
function.

Device is not receiving

Device is not receiving

TPMC-4SM is not
responding.

Invalid control system IP

TPMC-4SM
boots up in setup
screens every
time.

Device is not
communicating with the
network.

power from a Crestron
power source.

sufficient power.

No IP address
configured/obtained.

address / IP ID set up
on the TPMC-4SM

Invalid VT Pro-e project
or no VT Pro-e project is
loaded.

Use Crestron Toolbox to poll
the network. Verify network
connection to the device.

Use the provided Crestron
power source. Verify
connections.

Use the Crestron Power
Calculator to help calculate
how much power is needed
for the system.

Use the internal setup menu
(refer to “Ethernet Setup”
which starts on page 13) or
Crestron Toolbox to
create/verify Ethernet
settings.

The IP address (or host
name) for the control system
is invalid or the IP ID does not
match the one defined in the
SIMPL program. Refer to
“Ethernet Setup” which starts
on page 13 to define IP
addresses.

Load/reload VT Pro-e project
using the Toolbox.

Reference Documents

The latest version of all documents mentioned within the guide can be obtained from
the Crestron Web site (

List of Related Reference Documents

DOCUMENT TITLE

Crestron e-Control Reference Guide

Crestron Fusion RV

TPMC-4SM Fusion RV Interface

Operations & Installation Guide – DOC. 6845E 4.3” Touch Screen with Room Scheduling: TPMC-4SM • 29

www.crestron.com/manuals).

4.3” Touch Screen with Room Scheduling Crestron TPMC-4SM

Further Inquiries

To locate specific information or resolve questions after reviewing this guide,
contact Crestron's True Blue Support at 1-888-CRESTRON [1-888-273-7876] or
refer to the listing of Crestron worldwide offices on the Crestron Web site

www.crestron.com/offices) for assistance within a particular geographic region.

(

To post a question about Crestron products, log onto the Online Help section of the
Crestron Web site (
user account to fully benefit from all available features.

www.crestron.com/onlinehelp). First-time users must establish a

Future Updates

As Crestron improves functions, adds new features and extends the capabilities of
the TPMC-4SM, additional information may be made available as manual updates.
These updates are solely electronic and serve as intermediary supplements prior to
the release of a complete technical documentation revision.

Check the Crestron Web site periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.

30 • 4.3” Touch Screen with Room Scheduling: TPMC-4SM Operations & Installation Guide – DOC. 6845E

Crestron TPMC-4SM 4.3” Touch Screen with Room Scheduling

Crestron software, including without limitation, product development software and product operating system software is licensed

www.crestron.com/legal/software_license_agreement.

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange or service without prior authorization from

Crestron. To obtain warranty service for Crestron products, contact an authorized Crestron dealer.
Only authorized Crestron dealers may contact the factory and request an RMA (Return
Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name
and phone number of contact person, RMA number and return address.

2. Products may be returned for credit, exchange or service with a Crestron Return Merchandise

Authorization (RMA) number. Authorized returns must be shipped freight prepaid to Crestron, 6
Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with RMA number clearly marked on
the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be
subject to refusal. Crestron reserves the right in its sole and absolute discretion to charge a 15%
restocking fee plus shipping costs on any products returned with an RMA.

3. Return freight charges following repair of items under warranty shall be paid by Crestron,

shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.

Crestron Limited Warranty

Crestron Electronics, Inc. warrants its products to be free from manufacturing defects in materials and
workmanship under normal use for a period of three (3) years from the date of purchase from Crestron,
with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads
and power supplies are covered for a period of one (1) year; touch screen display and overlay components
are covered for 90 days; batteries and incandescent lamps are not covered.

This warranty extends to products purchased directly from Crestron or an authorized Crestron dealer.
Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any.

Crestron shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended or if it has been subjected to misuse, accidental
damage, modification or improper installation procedures. Furthermore, this warranty does not cover any
product that has had the serial number altered, defaced or removed.

This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall Crestron
be liable for incidental or consequential damages of any kind (property or economic damages inclusive)
arising from the sale or use of this equipment. Crestron is not liable for any claim made by a third party or
made by the purchaser for a third party.

Crestron shall, at its option, repair or replace any product found defective, without charge for parts or labor.
Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the
unexpired portion of the warranty.

Except as expressly set forth in this warranty, Crestron makes no other warranties, expressed or implied,
nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or
fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms
of this limited warranty. This warranty statement supersedes all previous warranties.

to Crestron dealers and Crestron Service Providers (CSPs) under a limited non-exclusive, non-transferable license pursuant to a
separate end-user license agreement. The terms of this end user license agreement can be found on the Crestron Web site at

Operations & Installation Guide – DOC. 6845E 4.3” Touch Screen with Room Scheduling: TPMC-4SM • 31

Crestron Electronics, Inc. Operations & Installation Guide – DOC. 6845E

15 Volvo Drive Rockleigh, NJ 07647 (2024510)
Tel: 888.CRESTRON 05.13
Fax: [phone] Specifications subject to
www.crestron.com change without notice.