4.3” Designer Touch Screen
with Full Duplex Audio
Installation & Operations Guide
Page 2
Regulatory Compliance
CAN ICES-3(B)/NMB-3(B)
As of the date of manufacture, the TPMC-4SMD-FD has been tested and found to comply with
specifications for CE marking.
Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions:
(1) This device may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CAUTION: Changes or m odi fications not expressly approved by the manufacturer responsible for
compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reas onable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
Industry Canada (IC) Compliance Statement
Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a limited non-exclusive,
non-transferable Software Development Tools License Agreement. Crestron product operating system software is licensed to Crestron dealers, CSPs,
and end-users under a separate End-User License Agreement. Both of these Agreements can be found on the Crestron website at
Product warranty can be found at www.crestron.com/warranty.
The specific patents that cover Crestron products are listed at patents.crestron.com.
Crestron, the Crestron logo, Cresnet, Crestron Green Light, Crestron Studio, Crestron Toolbox, e-Control, Rava, Smart Graphics, SmartObjects,
TouchPoint, and VT Pro-e are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Torx
is either a trademark or registered trademark of Acument Intellectual Properties, LLC, in the United States and/or other countries. Windows is either a
trademark or registered trademark of Microsoft Corporation in the United States and/or other countries. Other trademarks, registered trademarks, and
trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any
proprietary interest in the marks and names of others. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not
responsible for errors in typography or photography.
Installation & Operations Guide – DOC. 7174F Contents • i
Page 4
Page 5
Crestron TPMC-4SMD-FD 4.3” Designer Touch Screen
• Modern, contoured appearance
4.3” Designer Touch Screen
with Full Duplex Audio:
TPMC-4SMD-FD
Introduction
With its clean, contoured appearance, the Crestron® TPMC-4SMD-FD Designer
Touch Screen makes an elegant statement in any environment. Perfectly at home in
the most modern office building, hotel, or residence, the device's high tech good
looks underline its power for simplifying everyday tasks and functions throughout
any facility, all in a very affordable device that is versatile and easy to install. It
mounts over a standard electrical box or small hole on a wall or similar surface*,
achieving a thin profile and small footprint.
The TPMC-4SMD-FD provides a customizable touch screen controller featuring
Smart Graphics™ technology, H.264 streaming video, audio feedback, and Rava
SIP intercom, cohesively merged into one seamless user interface. Additional
features include white LED backlit buttons, a built-in proximity sensor, PoE (Power
over Ethernet) networ k power, and occupancy sensor inputs.
®
Features and Functions
• Thin profile and small footprint
• Affordable and easy to install
• 4.3” (~109 mm) widescreen active matrix color touch screen
• 800 x 480 WVGA display resolution
• Smart Graphics technology support
• High performance H.264 s t reaming video
• Rava SIP Intercom and phone technology
• Full-duplex voice communication
• Customizable audio feedback
(Continued on following page)
* Requires a minimum cut out or electrica l box opening of 1/7” (~43 mm) high x 2.0” (~51 mm) wide.
Refer to “Specifications,” which starts on page 5, for electrical box compatibility.
• Surface mountable over a 2” (~51 mm) square hole or electrical box
• Available with black or white smooth finish
Advanced Touch Screen Control
A Crestron touch screen offers an ideal user interface for controlling all the
technology in a home, boardroom, classroom, courtroom, or command center. Touch
screens do away with piles of remote controls, cluttered wall switches, and cryptic
computer screens, simplifying and enhancing the technology. Crestron touch screens
are fully customizable for controlling audio, video, lighting, shades, HVAC, security,
and other systems with easy to use controls and icons, true feedback and real-time
status display, live streaming video, and advanced navigation of digital media
servers, tuners, and other devices.
1
2
Smart Graphics
Crestron touch screens us e Smart Graphics technology to deliver the ultimate user
experience and the ultimate value by enabling the creation of dynamically-rich user
interfaces with incredible efficiency and unparalleled functionality. Using Smart
Graphics technology, programmers can swiftly integrate fluid gesture-driven
controls, animated feedback, metadata, embedded apps and full-motion video for a
deeply engaging and ultra-intuitive touch screen experience.
Crestron Smart Graphics technology includes the following enhancements:
•Cool-looking graphical buttons, sliders, knobs, and gauges that are intuitive
and fun to use.
•Kinetic effects enhance the feeling of realism with lists and toolbars that
scroll with momentum at the flick of a fingertip.
•Drag and drop objects snap into place, offering an easy way to switch
sources.
•Dashboard widgets personalize the touch screen with clocks, weather, news,
and other information.
•Customizable themes allow a completely different look and feel for every
user, event, or season.
®
•Fully developed SmartObjects
over complex devices with minimal programming.
1. Item(s) sold separately.
2 Requires a minimum cut out or el ectrical box opening of 1/7” (~43 mm) high x 2.0” (~51 mm) w ide.
Refer to “Specifications” which starts on page 5 for electrical box compatibility.
The TPMC-4SMD-FD comes standard with 10 programmable “hard key” push
buttons for quick access to commonly used functions. Each button features a
translucent button cap with white LED backlighting. The backlighting is fully
dimmable, either globally or separately, for the left side and right side. Alternatively,
each button LED can be programmed (via SIMPL Windows) to provide discrete
feedback, affording clear indication of the status of each individual button.
The TPMC-4SMD-FD comes standard with its buttons pre-labeled for typical room
control functions. Customized labeling can be attained using Crestron Engraver
software. For a clean appearance, either column of buttons may be removed and
covered using the no-button covers provided.
Proximity Sensor
The TPMC-4SMD-FD senses as the user approaches it, waking its display
automatically without having to touch the screen, so it is always ready for use.
Streaming Video
High performance streaming video capability makes it possible to view security
cameras and other video sources over the network right on the touch screen. Native
support for H.264 and MJPEG formats allows the TPMC-4SMD-FD to display live
video images from IP cameras and servers such as the Crestron CEN-NVS200
Network Video Streamer (sold separately).
Rava SIP Intercom
Rava SIP Intercom technology enables hands-free VoIP communication between any
two Rava-enabled Crestron touch screens. Rava technology works over Ethernet,
supporting 2-way intercom, video intercom
any special wiring. VoIP phone capability is also possible through integration with a
SIP-compatible IP phone system or SIP server, allowing hands free telephone
functionality complete with speed dialing, caller ID, custom ringers and other
enhancements. Built-in echo cancellation affords true duplex performance for clear,
seamless voice communication using the TPMC-4SMD-FD’s integrated microphone
and speakers.
1
, paging, and room monitoring without
Audio Feedback
Customized audio files can be loaded on the TPMC-4SMD-FD to add another
dimension to its touch screen graphics using personalized sounds, button feedback,
and voice prompts.
Single Wire Connectivity
A simple Ethernet LAN connection is all that is required to wire the
TPMC-4SMD-FD, containing all control, video, intercom, and power signals within
a single wire.
Power over Ethernet
Using PoE technology, the TPMC-4SMD-FD gets its operating power through the
LAN wiring. PoE eliminates the need for a local power supply or any dedicated
power wiring. A PoE Injector (PWE-4803RU, sold separately) connects inline with
the LAN cable, allowing for installation at any convenient location.
Crestron PoE switches (CEN-SW-POE-5, CEN-SWPOE-16 or CEN-SWPOE-24, all
sold separately) may also be used to provide a total networking solution with built-in
PoE.
Occupancy Sensing
Crestron GLS series room occupancy sensors can be connected directly to the
TPMC-4SMD-FD to allow automation of the room’s lighting, climate control, and
other devices.
Simple, Versatile Mounting
The TPMC-4SMD-FD installs easily using a 1 or 2-gang electrical box or 2-gang
UK electrical box. It can also be attached directly to drywall and other surfaces over
the front of a roughly 2 inch (~51 mm) square hole. It requires only 1/2 inch
(~13 mm) mounting depth while protruding less than an inch (~25 mm) from the
wall surface.
2
1. H.264 compatible camera required.
2. Requires a minimum cut out or electrical box opening of 1/7” (~43 mm) high x 2.0” (~51 mm) wide.
Refer to “Specifications” which starts on page 5 for electrical box compatibility.
Environmental Temperature 32º to 104ºF (0º to 40ºC)
Humidity 10% to 90% RH (non-condensing)
Heat Dissipati on 14 Btu/h
Enclosure Construction Plastic, black or white, smooth finish
Front Bezel
Mounting3
Dimensions Height 4.00 in (1 02 mm)
Width 6.20 in (158 mm)
Depth 1.28 in (33 mm)
Weight 10 oz (268 g)
Available Models TPMC-4SMD-FD-B-S
TPMC-4SMD-FD-W-S
Available Accessories 4SM-BTNO-[B, W]-S
CEN-NVS200 Network Video Stream er
CEN-SW-POE-5 5-Port PoE Switch
CEN-SWPOE-16 16-Port M anaged PoE Switch
CEN-SWPOE-24 24-Port M anaged PoE Switch
GLS Series Crestron Green Light® Occupancy Sensors
PWE-4803RU PoE Injector
VMK-WIN
1. Wakes the touch screen and backlight.
2. Refer to “Identity Code” on page 11 for details.
3. Requires a m inimum cut out or electrical box opening of 1/7” (~43 mm) high x 2.0” (~51 mm) wide.
Refer to “Specifications,” which starts on page 5, for electrical box compatibility.
Plastic, hard buttons installed with
pre-labeled button covers, custom
engraving sold separately, no-but ton covers
also included
Surface mount or mounts in a 1 or 2-gang
electrical box or 2-gang UK (BS 4662)
electrical box; choice of standar d or security
screws provided
4.3” Designer Touch Screen
with Full Duplex Audio, Black Smooth
4.3” Designer Touch Screen
with Full Duplex Audio, White Smooth
Engravable Button Covers, set of two
(specify color)
TouchPoint® Virtual Mouse & Keyboard
Software for Windows® Software
* The pin out table indicates signal connections. dc power applied by Ethernet power sourcing
equipment (PSE) can connect to either signal pins or N/C pins.
(10) Optional programmable push but tons,
translucent backlit with (1) white LED per
hard key, programmable for feedback and
backlighting
(1) Recessed push button behind pinhole for
hardware reset (press and hold for four
seconds)
(1) 8-pin RJ-45 with two LED indicators;
10BASE-T/100BASE-TX Ethernet port,
Power over Ethernet compliant;
Green and yellow LEDs indicate Ether net
port status
(4) Captive screw terminals comprising (2)
voltage sensing inputs (refere nc ed to
ground) with 24 Vdc power output;
Input voltage range: 0-30 Vdc;
When wiring the Ethernet network, consider the following:
• Use Crestron Certified Wire.
• Use Crestron power supplies for Crestron equipment.
• Provide sufficient power to the system.
CAUTION: Insufficient power can lead to unpredictable results or can
cause damage to the equipment. Please use the Crestron Power Calculator
to help calculate how much power is needed for the system
www.crestron.com/calculators).
(
Unlike other Crestron network devices, the TPMC-4SMD-FD does not use the
Cresnet
The TPMC-4SMD-FD requires the use of a high-speed Ethernet connection for
control system communications.
For general information on connecting Ethernet devices in a Crestron system, refer to
the latest version of the Crestron e-Control
6052) at www.crestron.com/manuals
network for communications between the device and the control system.
Technology Reference Guide (Doc.
.
Identity Code
The IP ID is set within the TPMC-4SMD-FD’s IP table using Crestron Toolbox™
software. For information on setting an IP table, refer to the Crestron Toolbox
software help file. The IP IDs of multiple TPMC-4SMD-FD devices in the same
system must be unique.
When setting the IP ID, con sider the following:
• The IP ID of each unit must ma t c h an IP ID specified in the Crestron
• Each device using IP to communicate with a control system must have a
®
Studio
unique IP ID.
software or SIMPL Windows program.
Installation & Operations Guide – DOC. 7174F 4.3” Designer To uch Screen: TPMC-4SMD-FD • 11
Page 16
4.3” Designer Touch Screen Crestron TPMC-4SMD-FD
Configuring the Touch Screen
NOTE: The only connection required to configure the touch screen is power. Refer
to “Hardware Hookup” on page 30 for details.
NOTE: The TPMC-4SMD-FD can take up to 45 seconds to boot to a display after
initial power up.
The setup screens allow basic configuration procedures prior to regular operation of
the touch screen. To enter the setup screens, touch the screen while applying power
to the unit. The setup screens can also be entered by pressing the top four push
buttons on the left side of the screen twice in sequence (1, 2, 3, 4, 1, 2, 3, 4). Refer to
the following illustra tion for push button numbering.
Push Button Layout and Join Number Assignment
The Panel Setup Options menu opens. The functions provided by each button are
detailed in subsequent paragraphs.
Touch Ethernet Setup to display information about the Link Status, Control
Connection, MAC and IP addresses, and to access the Control System Settings and IP Address Settings buttons and their respective submenus. Touch Back to return to
the Panel Setup Options menu.
“Ethernet Setup” Menu
Touch Control System Settings to access the Control System Interface menu,
shown in the illustration below.
The Control System Interface menu contains buttons for eight IP Table slots, as
well as Add IP, Edit IP and Remove IP, buttons to facilitate editing entries. The
Auto Discover button t oggles between Enabled and Disabled.
“Control System Interface” Menu
Installation & Operations Guide – DOC. 7174F 4.3” Designer To uch Screen: TPMC-4SMD-FD • 13
Page 18
4.3” Designer Touch Screen Crestron TPMC-4SMD-FD
To add an IP entry to a blank slot, first touch Add IP. The Edit Control System
Settings screen is displayed, as shown in the illustration below.
“Edit Control System Settings” Screen
Touch the IP Address / Ho stname field. The on-screen keyboard opens, as shown in
the illustration below.
On-Screen Keyboard
Touch CLEAR to remove any previous entry. Then enter the address required.
Touch OK to accept the entry or CANCEL to cancel the entry, which hides the onscreen keyboard and returns the display to the Edit Control System Settings screen.
On the Edit Control System Settings screen, touch Save to keep the change or
Cancel to cancel the change and to return to the Control System Interface menu.
To edit the port, CIP ID, or Device ID, touch the appropriate button. Touching the
Port (41794) button opens the numeric keypad. Touching the CIP ID or Device ID
buttons opens a hex keypad, shown in the illustration on the next page.
Touch CLEAR to remove any previous entry, and then enter the ID required. Touch
OK to accept the entry or CANCEL to cancel the entry, which hides the hex keypad
and returns the display to the Edit Control System Settings screen.
On the Edit Control System Settings screen, touch Save to keep the changes or
Cancel to cancel the changes and to return to the Control System Interface menu.
From the Control System Interface menu, to edit or remove an IP entry, first touch
the appropriate button containing the entry. Next, touch Edit IP or Remove IP as
appropriate. Editing an entry displays the Edit Control System Settings screen
(refer to the middle illustration on page 14). Removing an entry displays a message
saying "Please Confirm IP Table Entry Removal By Pressing the OK Button," as
shown in the illustration below.
Confirm IP Table Entry Removal Screen
Touch OK to confirm the removal or touch CANCEL to cancel the removal. The
display returns to the Control System Interface menu (refer to the illustration at the
bottom of page 13). From the Control System Interface menu, touch Back to return
to the Ethernet Setup menu.
Installation & Operations Guide – DOC. 7174F 4.3” Designer To uch Screen: TPMC-4SMD-FD • 15
Page 20
4.3” Designer Touch Screen Crestron TPMC-4SMD-FD
On the TPMC-4SMD-FD, DHCP is enabled by default. To switch to a static IP
address, touch IP Address Settings on the Ethernet Setup menu to access the Edit IP Address Settings screen. (Touch Back to return to the Panel Setup Options
menu.)
“Edit IP Address Settings” Screen
Touch the Enabled/Disabled button to toggle between enabling and disabling
DHCP. Next, touch the fie ld for the Static IP Address, Static Subnet Mask, or
Static Default gateway desired. The on-screen keyboard open s . Af t er entering the
addresses, touch OK to add the entries or CANCEL to cancel them.
On the Edit IP Address Settings screen, touch Edit DNS Servers to enter the
screen for editing these addresses, shown in the illustration below.
Touch Save to keep the new setting or Cancel to cancel it.
“Edit IP Address Settings” Screen (Showing DNS and WINS Servers)
Display Settings
On the Panel Setup Options menu, touch Display Settings to enter the Display
Settings menu. This menu provides controls to adjust Key LED Brightness and LCD Brightness in addition to providing buttons to enter the Key LED Options and LCD
Wake Options screens. Touch Back to return to the Panel Setup Options menu.
Touch Key LED Options to enter the Key LED Options screen. This screen
provides controls for turning the Key LEDs State when in Standby function ON or
OFF. Touch Back to return to the Display Settings menu.
“Key LED Options” Screen
From the Display Settings menu, touch LCD Wake Options to display the LCD
Wake Options screen. The LCD Wake Options screen provides controls for
turning the Proximity Sensor Wakes LCD and Hard Key Wakes LCD functions ON
or OFF. Touch Back to return to the Display Settings menu.
“LCD Wake Options” Screen
Installation & Operations Guide – DOC. 7174F 4.3” Designer To uch Screen: TPMC-4SMD-FD • 17
Page 22
4.3” Designer Touch Screen Crestron TPMC-4SMD-FD
Audio Setup
On the Panel Setup Options menu, touch Audi o Setup to display the Audio
Settings screen. This screen provides controls for Master Volume, KeyClick Volume, Wave Volume, and Mute controls for all three volumes, as well as a Play
Test Wave button. Touch Back to return to the Panel Setup Options menu.
“Audio Settings” Screen
Standby Setup
On the Panel Setup Options menu, touch Standby Setup to display the Standby
Timeouts screen. This screen provides controls to adjust Standby Timeout from 0 to 120 minutes (select 0 for no timeout). Touch Back to return to the Panel Setup
Options menu.
“Standby Timeouts” Screen
Diagnostics
On the Panel Setup Options menu, touch Diagnostics to display the Diagnostics
menu to show information about Total RAM, Free RAM, Link Status, Control
Connection, MAC and IP addresses, and provides Keypad Test, Touch Test,
Sensor Test, Calibrate Touch, Mic Test, and Test Patterns buttons. Touch Back
to return to the Panel Setup Options menu.
From the Diagnostics menu, touch Keypad Te st to display the Diagnostics –
Keypad Test screen. Use this screen to test the function of the hard ke y push buttons
on either side of the screen. When a button is pressed, its corresponding button lights
on the screen. Touch Back to return to the main Diagnostics menu.
“Diagnostics – Keypad Test” Screen
Touch Test/Calibrate Touch
From the main Diagnostics menu, touch Touch Test to display the following screen,
which includes a Calibrate button to initiate touch screen calibration. The Calibrate Touch button on the Diagnostics menu also initiates touch screen calibration.
Installation & Operations Guide – DOC. 7174F 4.3” Designer To uch Screen: TPMC-4SMD-FD • 19
Page 24
4.3” Designer Touch Screen Crestron TPMC-4SMD-FD
Touch Test Screen
During touch screen calibration, a crosshair appears at the center of the screen.
Touch the center of the crosshair, which then moves to the upper left part of the
screen. Touch the center of the crosshair again, and it moves to another part of the
screen. Continue touching the center of the crosshair until calibration is complete.
NOTE: When touching the screen during calibration, be as accurate as possible. For
best results, use the tip of a capped pen or the eraser end of a pencil.
Sensor Test
From the Diagnostics menu, touch Sensor Test to display the Diagnostics – Sensor
Tests screen. If contact sensors are connected to the TPMC-4SMD-FD, the
respective indicator changes from Inactive to Active as appropriate for each sensor’s
activity. Similarly, the TPMC-4SMD-FD’s own proximity sensor’s indicator
changes from Inactive to Active when the TPMC-4SMD-FD senses motion in front
of the unit. Use the Sensor Strength controls to adjust proximity sensor sensitivity.
Touch Back to return to the Diagnostics menu.
On the main Diagnostics menu, touch SIP Test to display the Diagnostics – SIP
Test screen. This screen provides controls for test the SIP function for intercom and VoIP communication. T o uch Back to return to the main Diagnostics menu.
“Diagnostics – SIP Test” Screen
Touch Edit SIP Settings to display the Edit SIP Settings screen, which allows entry
of the extension assigned to this touch screen. Touch the number box to open the
numeric keyboard for entry or editing of the number. Touch Save to keep the new
setting or Cancel to return to the Diagnostics – SIP Test screen without saving the
number.
“Edit SIP Settings” Screen
Mic Test
On Diagnostics menu, touch Mic Test to perform a test of the TPMC-4SMD’s builtin microphone. The button label changes to RECORDING/PLAYBACK and the
screen displays a "Mic test in progress" message, as shown in the illustration on the
following page.
Installation & Operations Guide – DOC. 7174F 4.3” Designer To uch Screen: TPMC-4SMD-FD • 21
Page 26
4.3” Designer Touch Screen Crestron TPMC-4SMD-FD
Mic Test In Progress Screen
Speak into the microphone on the front of the TPMC-4SMD-FD, and the recording
is played back to confirm the microphone is functioning. A fter playback, the button
reverts to its original Mic Test label.
Test Patterns
On the Diagnostics menu, the Test Patterns button to display the Test Patterns
menu, which contains buttons for selecting the different available test patterns:
Display Color Bars, Display Vertical Lines, Display Gray Scale, Display Grid
Pattern and Display Test Pattern. Touch Back to return to the Diagnostics menu.
“Test Patterns” Menu
About
On the Panel Setup Options menu, the About button opens a small window
displaying the Firmware Version and the OS Image Version. Touch Back to return
the Panel Setup Options menu.
System Messages Enabled/Disabled
On the Panel Setup Options menu, the System Messages Disabled button toggles
between this state (the default setting) and System Message Enabled, allo wing
system messages to be tur ne d on or off.
Save & Exit
On the Panel Setup Options menu, touch Save & Exit to save all settings, to exit
the setup screens, and to return to the main project.
The TPMC-4SMD-FD ships with 10 “hard key” push buttons for quick access to
commonly used functions. For a clean appearance, either column of buttons may be
removed and covered using the no-button covers p r o vided.
To change the inserts, use the following procedure:
1. Insert a small, slot-head screwdriver into the appropriate hole on the bottom
of the TPMC-4SMD-FD to release its cover. Refer to the following
illustration.
Insertion Points for Button Cover Release
2. With the bottom of the cover released, gently remove it from the
TPMC-4SMD-FD.
3. If removing the button insert, after releasing and removing the button cover,
use a small slot-head screwdriver to press and gently lift the button insert
from the TPMC-4SMD-FD. Refer to the following illustration for the press
and lift points on the button insert.
TPMC-4SMD-FD with Button Inserts
4. Gently place the new cover in position and press it into place.
Installation & Operations Guide – DOC. 7174F 4.3” Designer To uch Screen: TPMC-4SMD-FD • 23
Page 28
4.3” Designer Touch Screen Crestron TPMC-4SMD-FD
Insert screwdriver to separate back of TPMC-4SMD-FD
TPMC-4SMD-FD with No-Button Covers
Installation
The TPMC-4SMD-FD touch screen installs simply and cleanly into a standard
electrical box.
The TPMC-4SMD-FD is supplied with screws for installation into an electrical box.
Mounting in a US Electrical Box
To mount the TPMC-4SMD-FD into an electrical box, use the following procedure:
1. Insert a small slot head screwdriver into the hole shown in the following
illustration and gently separate the back of the TPMC-4SMD-FD.
Insertion Point for Separation of Back Panel
2. Use the two of the four included #06-32 x 1 1/2” s c rews (2007254) to attach
the back panel to a 1-gang electrical box or use all four to attach to a 2-gang
electrical box. Refer to the following illustrations.
To mount the TPMC-4SMD-FD into a European electrical box, use the following
procedure:
1. Insert a small slot-head screwdriver into the hole shown in the illustration at
the bottom of page 24 and gently separate the back of the
TPMC-4SMD-FD.
2. Use the two included #M3.5 x 25 mm” screws (2028659) to attach the back
panel to the electrical box, as shown in the following illustration.
Mounting the TPMC-4SMD-FD into a European Electrical Box
3. Carefully position the front of the TPMC-4SMD-FD over the back panel
4. Use either the two included #04-40 x 3/4” Phillips screws (2029111 or
and gently snap it into place, as shown in the illustration on page 28.
2029110) or the two included #04-40 x 3/4” security type Torx screws
(2029108 or 2029112) along with the included Torx screwdriver bit
(2025915) to attach the speaker assembly and secure the TPMC-4SMD-FD,
as shown in the illustration on page 28.
NOTE: Parts 2029111 and 2029108 come with black models.
Parts 2029110 and 2029112 come with white models.
Installation & Operations Guide – DOC. 7174F 4.3” Designer To uch Screen: TPMC-4SMD-FD • 29
Page 34
4.3” Designer Touch Screen Crestron TPMC-4SMD-FD
LAN PoE:
10BASE-T / 100BASE-TX
Ethernet to LAN
Occupancy Sensor Input:
From Room Occupancy Sensor
Hardware Hookup
Make the necessary connections as called out in the illustration that follows this
paragraph.
When making connections to the TPMC-4SMD-FD, use Crestron power supplies for
Crestron equipment. Apply power after all connections have been made.
Hardware Connections for the TPMC-4SMD-FD
NOTE: To prevent overheating, do not operate this product in an area that exceeds
the environmental temperature range listed in the table of specifications.
Recommended Cleaning
Keep the surface of the touch screen free of dirt, dust, or other materials that could
degrade optical properties. Long-term contact with abrasive materials can scratch the
surface, which may detrimentally affect image quality.
For best cleaning results, use a clean, damp, non-abrasive cloth with any
commercially available non-ammonia glass cleaner. Bezels may not provide a
complete watertight seal. Therefore, apply cleaning solution to the cloth rather than
to the surface of the touch screen. Wipe the touch screen clean and avoid getting
moisture beneath the bezels.
CAUTION: Do not apply excessive pressure to the touch screen display during
handling. Doing so can crack the screen and damage the device.
Crestron recommends using the latest programming software and that each device
contains the latest firmware to take advantage of the most recently released features.
However, before attempting to upload or upgrade it is necessary to establish
communication. Once c ommunication has been establis hed, files (for example,
programs, projects or firmware) can be transferred to the control system (or device).
Finally, program checks can be performed (such as changing the device ID or
creating an IP table) to ensure proper functioning.
NOTE: Crestron software and any files on the website are for authorized Crestron
dealers and Crestron Service Providers (CSPs) only. New users must register to
obtain access to certain areas of the site (including the FTP site).
Establishing Communication
Use Crestron Toolbox software for communicating with the TPMC-4SMD-FD; refe r
to the Crestron Toolbox software help file for details. There is a single method of
communication: TCP/IP communication.
Ethernet Communication
The TPMC-4SMD-FD connects to PC via Ethernet:
1. Use the Device Discovery Tool (click the
icon or select Tools > Device
Discovery) in Crestron Toolbox software to detect all Ethernet devices on
the network and their IP configuration. This tool is available in Crestron
Toolbox software version 1.15.143 or later.
2. Click on the TPMC-4SMD-FD to display information about the device.
Installation & Operations Guide – DOC. 7174F 4.3” Designer To uch Screen: TPMC-4SMD-FD • 31
Page 36
4.3” Designer Touch Screen Crestron TPMC-4SMD-FD
or Crestron Toolbox software.
software.
obtain access to certain areas of the site, including the FTP site.)
Programs, Projects and Firmware
Program, project or firmware files may be distributed from programmers to installers
or from Crestron to dealers. Firmware upgrades are available from the Crestron
website as new features are developed after product releases. One has the option to
upload programs and projects via the programming software or to upload and
upgrade via the Crestron Toolbox software. For details on uploading and upgra ding,
refer to the Crestron Studio software help file, the SIMPL Windows help file, the VT
®
software help file or the Crestron Toolbox software help file.
Pro-e
Crestron Studio Software or
SIMPL Windows
Crestron Studio Software or
VT Pro-e Software
Firmware
If a Crestron Studio software (or SIMPL Windows) program is provided, it can be
uploaded to the control system using Crestron Studio software (or SIMPL Windows)
Upload the Crestron Studio software (or VT Pro-e software) file to the touch screen
using Crestron Studio software (or VT Pro-e software) or Crestron Toolbox
Check ftp://ftp.crestron.com to find the latest firmware. (New users must register to
Upgrade TPMC-4SMD-FD firmware via Crestron Toolbox software.
1. Establish communication with the TPMC-4SMD-FD and display the
“System Info” window (Too l s > System Info).
2. Select Functions > Firmware... to upgrade the TPMC-4SMD-FD
firmware.
Program Checks
Using Crestron Toolbox software, displa y the “S ys te m In fo window (Tools >
System Info) and select the Functions menu to display actions that can be
performed on the TPMC-4SMD-FD.
Be sure to use Crestron Toolbox software to create the TPMC-4SMD-FD IP table.
1. Select Functions > IP Table Setup....
2. Add, modify, or delete entries in the IP table. The TPMC-4SMD-FD can
have only one IP table entry.
3. A defined IP table can be saved to a file or sent to the device.
Edit the control system’s IP table to include an entry for the TPMC-4SMD-FD. The
entry should list the TPMC-4SMD-FD’s IP ID (specified on the TPMC-4SMD-FD’s
IP table), and the internal gateway IP address 127.0.0.1.
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
TPMC-4SMD-FD Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
Device does not
function.
TPMC-4SMD-FD
is not responding.
TPMC-4SMD-FD
boots up in setup
screens every
time.
Device is not
communicating with the
network.
Device is not receiving
power from a Crestron
power source.
Device is not receiving
sufficient power.
No IP address
configured/obtained.
Invalid control system IP
address / IP ID set up
on the TPMC-4SMD-FD.
Invalid VT Pro-e
software project or no
VT Pro-e software
project is loaded.
Use Crestron Toolbox
software to poll the network.
Verify network connection to
the device.
Use the provided Crestron
power source. Verify
connections.
Use the Crestron Power
Calculator to help calculate
how much power is needed
for the system.
Use the internal setup menu
(refer to “Ethernet Setup,”
which starts on page 13) or
Crestron Toolbox software to
create/verify Ethernet
settings.
The IP address (or host
name) for the control system
is invalid or the IP ID does not
match the one defined in the
SIMPL program. Refer to
“Ethernet Setup,” which starts
on page 13, to define IP
addresses.
Load/reload VT Pro-e
software project using the
Crestron Toolbox software.
Reference Documents
All documents menti one d in the guide are available at www.crestron.com/manuals.
List of Related Reference Documents
DOCUMENT TITLE
Crestron e-Control Technology
Reference Guide
Installation & Operations Guide – DOC. 7174F 4.3” Designer To uch Screen: TPMC-4SMD-FD • 33
Page 38
4.3” Designer Touch Screen Crestron TPMC-4SMD-FD
Further Inquiries
To locate specific information or to resolve questions after reviewing this guide,
contact Crestron's True Blue Support at 1-888-CRESTRON [1-888-273-7876]. For
assistance within a particular geographical region, refer to the listing of Crestron
worldwide offices at www.crestron.com/offices
To post a question about Crestron products, log onto www.crestron.com/onlinehelp.
First-time users must establish a user account to fully benefit from all available
features.
.
Future Updates
As Crestron improves functions, adds new features and extends the capabilities of
the TPMC-4SMD-FD, additional information may be made available as manual
updates. These updates are solely electronic and serve as intermediary supplements
prior to the release of a complete technical documentation revision.
Check the Crestron Web site periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.