Crestron TPMC-4SMD-FD Installation & Operation Manual

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Crestron® TPMC-4SMD-FD
4.3” Designer Touch Screen with Full Duplex Audio Installation & Operations Guide
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Regulatory Compliance
CAN ICES-3(B)/NMB-3(B)
As of the date of manufacture, the TPMC-4SMD-FD has been tested and found to comply with specifications for CE marking.
Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions: (1) This device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.
CAUTION: Changes or m odi fications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reas onable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
Industry Canada (IC) Compliance Statement
Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a limited non-exclusive, non-transferable Software Development Tools License Agreement. Crestron product operating system software is licensed to Crestron dealers, CSPs, and end-users under a separate End-User License Agreement. Both of these Agreements can be found on the Crestron website at
www.crestron.com/legal/software_license_agreement.
Product warranty can be found at www.crestron.com/warranty.
The specific patents that cover Crestron products are listed at patents.crestron.com.
Crestron, the Crestron logo, Cresnet, Crestron Green Light, Crestron Studio, Crestron Toolbox, e-Control, Rava, Smart Graphics, SmartObjects, TouchPoint, and VT Pro-e are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Torx is either a trademark or registered trademark of Acument Intellectual Properties, LLC, in the United States and/or other countries. Windows is either a trademark or registered trademark of Microsoft Corporation in the United States and/or other countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not
responsible for errors in typography or photography.
This document was written by the Technical Publications department at Crestron. ©2016 Crestron Electronics, Inc.
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Crestron TPMC-4SMD-FD 4.3” Designer Touch Screen
Contents
4.3” Designer Touch Screen with Full Duplex Audio: TPMC-4SMD-FD 1
Introduction ............................................................................................................................... 1
Features and Functions ................................................................................................ 1
Applications................................................................................................................. 5
Specifications .............................................................................................................. 6
Physical Description .................................................................................................... 8
Setup ........................................................................................................................................ 11
Network Wiring ......................................................................................................... 11
Identity Code ............................................................................................................. 11
Configuring the Touch Screen ................................................................................... 12
Changing the Button Inserts ...................................................................................... 23
Installation ................................................................................................................. 24
Hardware Hookup ..................................................................................................... 30
Recommended Cleaning ............................................................................................ 30
Uploading and Upgrading ........................................................................................................ 31
Establishing Communication ..................................................................................... 31
Programs, Projects and Firmware .............................................................................. 32
Program Checks ........................................................................................................ 32
Problem Solving ...................................................................................................................... 33
Troubleshooting ......................................................................................................... 33
Reference Documents ................................................................................................ 33
Further Inquiries ........................................................................................................ 34
Future Updates .......................................................................................................... 34
Installation & Operations Guide – DOC. 7174F Contents i
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Crestron TPMC-4SMD-FD 4.3” Designer Touch Screen
Modern, contoured appearance
4.3” Designer Touch Screen with Full Duplex Audio: TPMC-4SMD-FD

Introduction

With its clean, contoured appearance, the Crestron® TPMC-4SMD-FD Designer Touch Screen makes an elegant statement in any environment. Perfectly at home in the most modern office building, hotel, or residence, the device's high tech good looks underline its power for simplifying everyday tasks and functions throughout any facility, all in a very affordable device that is versatile and easy to install. It mounts over a standard electrical box or small hole on a wall or similar surface*, achieving a thin profile and small footprint.
The TPMC-4SMD-FD provides a customizable touch screen controller featuring Smart Graphics™ technology, H.264 streaming video, audio feedback, and Rava SIP intercom, cohesively merged into one seamless user interface. Additional features include white LED backlit buttons, a built-in proximity sensor, PoE (Power over Ethernet) networ k power, and occupancy sensor inputs.
®

Features and Functions

Thin profile and small footprint
Affordable and easy to install
4.3” (~109 mm) widescreen active matrix color touch screen
800 x 480 WVGA display resolution
Smart Graphics technology support
High performance H.264 s t reaming video
Rava SIP Intercom and phone technology
Full-duplex voice communication
Customizable audio feedback
(Continued on following page)
* Requires a minimum cut out or electrica l box opening of 1/7” (~43 mm) high x 2.0” (~51 mm) wide.
Refer to “Specifications,” which starts on page 5, for electrical box compatibility.
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4.3” Designer Touch Screen Crestron TPMC-4SMD-FD
Built-in microphone and speaker
Features and Functions
(Continued)
Built-in proximity sensor
10 optional “hard key” push buttons
White LED button backlighting and feedback
Custom engravable button text
Room occupancy sensor option
Single-wire Ethernet connectivity
PoE network powered
Surface mountable over a 2” (~51 mm) square hole or electrical box
Available with black or white smooth finish

Advanced Touch Screen Control

A Crestron touch screen offers an ideal user interface for controlling all the technology in a home, boardroom, classroom, courtroom, or command center. Touch screens do away with piles of remote controls, cluttered wall switches, and cryptic computer screens, simplifying and enhancing the technology. Crestron touch screens are fully customizable for controlling audio, video, lighting, shades, HVAC, security, and other systems with easy to use controls and icons, true feedback and real-time status display, live streaming video, and advanced navigation of digital media servers, tuners, and other devices.
1
2

Smart Graphics

Crestron touch screens us e Smart Graphics technology to deliver the ultimate user experience and the ultimate value by enabling the creation of dynamically-rich user interfaces with incredible efficiency and unparalleled functionality. Using Smart Graphics technology, programmers can swiftly integrate fluid gesture-driven controls, animated feedback, metadata, embedded apps and full-motion video for a deeply engaging and ultra-intuitive touch screen experience.
Crestron Smart Graphics technology includes the following enhancements:
Cool-looking graphical buttons, sliders, knobs, and gauges that are intuitive
and fun to use.
Kinetic effects enhance the feeling of realism with lists and toolbars that
scroll with momentum at the flick of a fingertip.
Drag and drop objects snap into place, offering an easy way to switch
sources.
Dashboard widgets personalize the touch screen with clocks, weather, news,
and other information.
Customizable themes allow a completely different look and feel for every
user, event, or season.
®
Fully developed SmartObjects
over complex devices with minimal programming.
1. Item(s) sold separately. 2 Requires a minimum cut out or el ectrical box opening of 1/7” (~43 mm) high x 2.0” (~51 mm) w ide.
Refer to “Specifications” which starts on page 5 for electrical box compatibility.
technology enables sophisticated control
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Crestron TPMC-4SMD-FD 4.3” Designer Touch Screen

White Backlit Buttons

The TPMC-4SMD-FD comes standard with 10 programmable “hard key” push buttons for quick access to commonly used functions. Each button features a translucent button cap with white LED backlighting. The backlighting is fully dimmable, either globally or separately, for the left side and right side. Alternatively, each button LED can be programmed (via SIMPL Windows) to provide discrete feedback, affording clear indication of the status of each individual button.
The TPMC-4SMD-FD comes standard with its buttons pre-labeled for typical room control functions. Customized labeling can be attained using Crestron Engraver software. For a clean appearance, either column of buttons may be removed and covered using the no-button covers provided.

Proximity Sensor

The TPMC-4SMD-FD senses as the user approaches it, waking its display automatically without having to touch the screen, so it is always ready for use.

Streaming Video

High performance streaming video capability makes it possible to view security cameras and other video sources over the network right on the touch screen. Native support for H.264 and MJPEG formats allows the TPMC-4SMD-FD to display live video images from IP cameras and servers such as the Crestron CEN-NVS200 Network Video Streamer (sold separately).

Rava SIP Intercom

Rava SIP Intercom technology enables hands-free VoIP communication between any two Rava-enabled Crestron touch screens. Rava technology works over Ethernet, supporting 2-way intercom, video intercom any special wiring. VoIP phone capability is also possible through integration with a SIP-compatible IP phone system or SIP server, allowing hands free telephone functionality complete with speed dialing, caller ID, custom ringers and other enhancements. Built-in echo cancellation affords true duplex performance for clear, seamless voice communication using the TPMC-4SMD-FD’s integrated microphone and speakers.
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, paging, and room monitoring without

Audio Feedback

Customized audio files can be loaded on the TPMC-4SMD-FD to add another dimension to its touch screen graphics using personalized sounds, button feedback, and voice prompts.

Single Wire Connectivity

A simple Ethernet LAN connection is all that is required to wire the TPMC-4SMD-FD, containing all control, video, intercom, and power signals within a single wire.

Power over Ethernet

Using PoE technology, the TPMC-4SMD-FD gets its operating power through the LAN wiring. PoE eliminates the need for a local power supply or any dedicated power wiring. A PoE Injector (PWE-4803RU, sold separately) connects inline with the LAN cable, allowing for installation at any convenient location.
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4.3” Designer Touch Screen Crestron TPMC-4SMD-FD
Crestron PoE switches (CEN-SW-POE-5, CEN-SWPOE-16 or CEN-SWPOE-24, all sold separately) may also be used to provide a total networking solution with built-in PoE.

Occupancy Sensing

Crestron GLS series room occupancy sensors can be connected directly to the TPMC-4SMD-FD to allow automation of the room’s lighting, climate control, and other devices.

Simple, Versatile Mounting

The TPMC-4SMD-FD installs easily using a 1 or 2-gang electrical box or 2-gang UK electrical box. It can also be attached directly to drywall and other surfaces over the front of a roughly 2 inch (~51 mm) square hole. It requires only 1/2 inch (~13 mm) mounting depth while protruding less than an inch (~25 mm) from the wall surface.
2
1. H.264 compatible camera required.
2. Requires a minimum cut out or electrical box opening of 1/7” (~43 mm) high x 2.0” (~51 mm) wide.
Refer to “Specifications” which starts on page 5 for electrical box compatibility.
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Crestron TPMC-4SMD-FD 4.3” Designer Touch Screen

Applications

The following diagram shows a TPMC-4SMD-FD in a typical application.
TPMC-4SMD-FD in a Typical Application
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4.3” Designer Touch Screen Crestron TPMC-4SMD-FD

Specifications

Specifications for the TPMC-4SMD-FD are listed in the following table.
TPMC-4SMD-FD Specifications
SPECIFICATION DETAILS
Touch Screen Display Display Type TFT active matrix color LCD Size 4.3 inch ( 109 mm) diagonal Aspect Ratio 16:9 WVGA Resolution 800 x 480 pixels Brightness 270 nits Contrast 300:1 Color Depth 16-bit, 64k colors Illumination Backlit LED Viewing Angle ±80º horizontal, ±80º vertical Touch Screen Resistive membrane Proximity Sensor1 Type Active infrared beam and receiver Range 3-4 feet (0.9-1.2 meters) Memory SDRAM 256 MB Flash 2 GB Maximum Project Size 60 MB Graphics Engine
Communications Ethernet
Video Streaming Form ats H.264 (MPEG-4 part 10 AVC), MJPEG Audio Features
Amplification Mono, 0.5 watts Audio Feedback Formats
Power Requirements Power over Ethernet
Default IP ID2 03
Supports Smart Graphics technology or “traditional” GUI projects
10/100 Mbps, auto-switching, auto-negotiating, auto-discovery, full/half duplex, DHCP, IEEE 802.3af and 802.3 at compliant
Built-in microphone and speaker, Rava SIP Intercom, Crestron IP Intercom , 60 dB echo cancellation
MP3 using Smart Graphics technology, WAV using “traditional” graphics
IEEE 802.3af (802.3at Type 1) Clas s 3 P oE powered device
(Continued on following page)
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Crestron TPMC-4SMD-FD 4.3” Designer Touch Screen
TPMC-4SMD-FD Specifications (Continued)
SPECIFICATION DETAILS
Environmental Temperature 32º to 104ºF (0º to 40ºC) Humidity 10% to 90% RH (non-condensing) Heat Dissipati on 14 Btu/h Enclosure Construction Plastic, black or white, smooth finish Front Bezel
Mounting3
Dimensions Height 4.00 in (1 02 mm) Width 6.20 in (158 mm) Depth 1.28 in (33 mm) Weight 10 oz (268 g) Available Models TPMC-4SMD-FD-B-S
TPMC-4SMD-FD-W-S
Available Accessories 4SM-BTNO-[B, W]-S
CEN-NVS200 Network Video Stream er CEN-SW-POE-5 5-Port PoE Switch CEN-SWPOE-16 16-Port M anaged PoE Switch CEN-SWPOE-24 24-Port M anaged PoE Switch GLS Series Crestron Green Light® Occupancy Sensors PWE-4803RU PoE Injector VMK-WIN
1. Wakes the touch screen and backlight.
2. Refer to “Identity Code” on page 11 for details.
3. Requires a m inimum cut out or electrical box opening of 1/7” (~43 mm) high x 2.0” (~51 mm) wide.
Refer to “Specifications,” which starts on page 5, for electrical box compatibility.
Plastic, hard buttons installed with pre-labeled button covers, custom engraving sold separately, no-but ton covers also included
Surface mount or mounts in a 1 or 2-gang electrical box or 2-gang UK (BS 4662) electrical box; choice of standar d or security screws provided
4.3” Designer Touch Screen with Full Duplex Audio, Black Smooth
4.3” Designer Touch Screen with Full Duplex Audio, White Smooth
Engravable Button Covers, set of two (specify color)
TouchPoint® Virtual Mouse & Keyboard Software for Windows® Software
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4.3” Designer Touch Screen Crestron TPMC-4SMD-FD

Physical Description

This section provides information on the connections, controls, and indicators available on the TPMC-4SMD-FD.
TPMC-4SMD-FD Physical View
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Crestron TPMC-4SMD-FD 4.3” Designer Touch Screen
0.45 in
(12 mm)
0.83 in
(21 mm)
1.28 in
(33 mm)
2
4.74 in
(121 mm)
5.40 in
(137 mm)
1.70 in
(44 mm)
3.44 in
(88 mm)
3
4
2.00 in
(51 mm)
3.25 in
(83 mm)
6.20 in
(158 mm)
4.00 in
(102 mm)
1
1
TPMC-4SMD-FD Overall Dimensions (Front, Bottom and Rear Views)
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4.3” Designer Touch Screen Crestron TPMC-4SMD-FD
Green
LED
Yellow
LED
Pin 1
Pin 8
PIN
SIGNAL
PIN
SIGNAL
1
TX + 5 N/C 2 TX - 6 RX -
3
RX + 7 N/C
4
N/C 8 N/C
Connectors, Controls, and Indicators
# CONNECTORS,
DESCRIPTION
CONTROLS, AND
INDICATORS
1
Hard Keys with
Feedback/
Backlight
2 Reset
3
LAN PoE*
4
Occupancy Sensor
Input
* The pin out table indicates signal connections. dc power applied by Ethernet power sourcing
equipment (PSE) can connect to either signal pins or N/C pins.
(10) Optional programmable push but tons, translucent backlit with (1) white LED per hard key, programmable for feedback and backlighting
(1) Recessed push button behind pinhole for hardware reset (press and hold for four seconds)
(1) 8-pin RJ-45 with two LED indicators; 10BASE-T/100BASE-TX Ethernet port, Power over Ethernet compliant; Green and yellow LEDs indicate Ether net port status
(4) Captive screw terminals comprising (2) voltage sensing inputs (refere nc ed to ground) with 24 Vdc power output; Input voltage range: 0-30 Vdc;
Sensing threshold: ≥ 4.5 Vdc active, ≤ 1 Vdc inactive;
Maximum dc load: 4 watts @ 24 Vdc, provides operating power for up to four Crestron GLS Series occupancy sensor s
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Crestron TPMC-4SMD-FD 4.3” Designer Touch Screen

Setup

Network Wiring

When wiring the Ethernet network, consider the following:
Use Crestron Certified Wire.
Use Crestron power supplies for Crestron equipment.
Provide sufficient power to the system.
CAUTION: Insufficient power can lead to unpredictable results or can cause damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system
www.crestron.com/calculators).
(
Unlike other Crestron network devices, the TPMC-4SMD-FD does not use the Cresnet The TPMC-4SMD-FD requires the use of a high-speed Ethernet connection for control system communications.
For general information on connecting Ethernet devices in a Crestron system, refer to the latest version of the Crestron e-Control
6052) at www.crestron.com/manuals
network for communications between the device and the control system.
Technology Reference Guide (Doc.
.

Identity Code

The IP ID is set within the TPMC-4SMD-FD’s IP table using Crestron Toolbox™ software. For information on setting an IP table, refer to the Crestron Toolbox software help file. The IP IDs of multiple TPMC-4SMD-FD devices in the same system must be unique.
When setting the IP ID, con sider the following:
The IP ID of each unit must ma t c h an IP ID specified in the Crestron
Each device using IP to communicate with a control system must have a
®
Studio
unique IP ID.
software or SIMPL Windows program.
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4.3” Designer Touch Screen Crestron TPMC-4SMD-FD

Configuring the Touch Screen

NOTE: The only connection required to configure the touch screen is power. Refer to “Hardware Hookup” on page 30 for details.
NOTE: The TPMC-4SMD-FD can take up to 45 seconds to boot to a display after initial power up.
The setup screens allow basic configuration procedures prior to regular operation of the touch screen. To enter the setup screens, touch the screen while applying power to the unit. The setup screens can also be entered by pressing the top four push buttons on the left side of the screen twice in sequence (1, 2, 3, 4, 1, 2, 3, 4). Refer to the following illustra tion for push button numbering.
Push Button Layout and Join Number Assignment
The Panel Setup Options menu opens. The functions provided by each button are detailed in subsequent paragraphs.
“Panel Setup Options” Menu
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Crestron TPMC-4SMD-FD 4.3” Designer Touch Screen

Ethernet Setup

Touch Ethernet Setup to display information about the Link Status, Control Connection, MAC and IP addresses, and to access the Control System Settings and IP Address Settings buttons and their respective submenus. Touch Back to return to the Panel Setup Options menu.
“Ethernet Setup” Menu
Touch Control System Settings to access the Control System Interface menu, shown in the illustration below.
The Control System Interface menu contains buttons for eight IP Table slots, as well as Add IP, Edit IP and Remove IP, buttons to facilitate editing entries. The Auto Discover button t oggles between Enabled and Disabled.
“Control System Interface” Menu
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To add an IP entry to a blank slot, first touch Add IP. The Edit Control System Settings screen is displayed, as shown in the illustration below.
“Edit Control System Settings” Screen
Touch the IP Address / Ho stname field. The on-screen keyboard opens, as shown in the illustration below.
On-Screen Keyboard
Touch CLEAR to remove any previous entry. Then enter the address required. Touch OK to accept the entry or CANCEL to cancel the entry, which hides the on­screen keyboard and returns the display to the Edit Control System Settings screen.
On the Edit Control System Settings screen, touch Save to keep the change or Cancel to cancel the change and to return to the Control System Interface menu.
To edit the port, CIP ID, or Device ID, touch the appropriate button. Touching the Port (41794) button opens the numeric keypad. Touching the CIP ID or Device ID buttons opens a hex keypad, shown in the illustration on the next page.
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Crestron TPMC-4SMD-FD 4.3” Designer Touch Screen
Hex Keypad
Touch CLEAR to remove any previous entry, and then enter the ID required. Touch OK to accept the entry or CANCEL to cancel the entry, which hides the hex keypad
and returns the display to the Edit Control System Settings screen. On the Edit Control System Settings screen, touch Save to keep the changes or
Cancel to cancel the changes and to return to the Control System Interface menu. From the Control System Interface menu, to edit or remove an IP entry, first touch
the appropriate button containing the entry. Next, touch Edit IP or Remove IP as appropriate. Editing an entry displays the Edit Control System Settings screen (refer to the middle illustration on page 14). Removing an entry displays a message saying "Please Confirm IP Table Entry Removal By Pressing the OK Button," as shown in the illustration below.
Confirm IP Table Entry Removal Screen
Touch OK to confirm the removal or touch CANCEL to cancel the removal. The display returns to the Control System Interface menu (refer to the illustration at the bottom of page 13). From the Control System Interface menu, touch Back to return to the Ethernet Setup menu.
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On the TPMC-4SMD-FD, DHCP is enabled by default. To switch to a static IP address, touch IP Address Settings on the Ethernet Setup menu to access the Edit IP Address Settings screen. (Touch Back to return to the Panel Setup Options menu.)
“Edit IP Address Settings” Screen
Touch the Enabled/Disabled button to toggle between enabling and disabling DHCP. Next, touch the fie ld for the Static IP Address, Static Subnet Mask, or Static Default gateway desired. The on-screen keyboard open s . Af t er entering the addresses, touch OK to add the entries or CANCEL to cancel them.
On the Edit IP Address Settings screen, touch Edit DNS Servers to enter the screen for editing these addresses, shown in the illustration below.
Touch Save to keep the new setting or Cancel to cancel it.
“Edit IP Address Settings” Screen (Showing DNS and WINS Servers)

Display Settings

On the Panel Setup Options menu, touch Display Settings to enter the Display Settings menu. This menu provides controls to adjust Key LED Brightness and LCD Brightness in addition to providing buttons to enter the Key LED Options and LCD Wake Options screens. Touch Back to return to the Panel Setup Options menu.
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Crestron TPMC-4SMD-FD 4.3” Designer Touch Screen
“Display Settings” Menu
Touch Key LED Options to enter the Key LED Options screen. This screen provides controls for turning the Key LEDs State when in Standby function ON or OFF. Touch Back to return to the Display Settings menu.
“Key LED Options” Screen
From the Display Settings menu, touch LCD Wake Options to display the LCD Wake Options screen. The LCD Wake Options screen provides controls for
turning the Proximity Sensor Wakes LCD and Hard Key Wakes LCD functions ON or OFF. Touch Back to return to the Display Settings menu.
“LCD Wake Options” Screen
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4.3” Designer Touch Screen Crestron TPMC-4SMD-FD

Audio Setup

On the Panel Setup Options menu, touch Audi o Setup to display the Audio Settings screen. This screen provides controls for Master Volume, KeyClick Volume, Wave Volume, and Mute controls for all three volumes, as well as a Play Test Wave button. Touch Back to return to the Panel Setup Options menu.
“Audio Settings” Screen

Standby Setup

On the Panel Setup Options menu, touch Standby Setup to display the Standby Timeouts screen. This screen provides controls to adjust Standby Timeout from 0 to 120 minutes (select 0 for no timeout). Touch Back to return to the Panel Setup Options menu.
“Standby Timeouts” Screen

Diagnostics

On the Panel Setup Options menu, touch Diagnostics to display the Diagnostics menu to show information about Total RAM, Free RAM, Link Status, Control Connection, MAC and IP addresses, and provides Keypad Test, Touch Test, Sensor Test, Calibrate Touch, Mic Test, and Test Patterns buttons. Touch Back to return to the Panel Setup Options menu.
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Crestron TPMC-4SMD-FD 4.3” Designer Touch Screen
“Diagnostics” Menu
Keypad Test
From the Diagnostics menu, touch Keypad Te st to display the Diagnostics – Keypad Test screen. Use this screen to test the function of the hard ke y push buttons
on either side of the screen. When a button is pressed, its corresponding button lights on the screen. Touch Back to return to the main Diagnostics menu.
“Diagnostics – Keypad Test” Screen
Touch Test/Calibrate Touch
From the main Diagnostics menu, touch Touch Test to display the following screen, which includes a Calibrate button to initiate touch screen calibration. The Calibrate Touch button on the Diagnostics menu also initiates touch screen calibration.
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4.3” Designer Touch Screen Crestron TPMC-4SMD-FD
Touch Test Screen
During touch screen calibration, a crosshair appears at the center of the screen. Touch the center of the crosshair, which then moves to the upper left part of the screen. Touch the center of the crosshair again, and it moves to another part of the screen. Continue touching the center of the crosshair until calibration is complete.
NOTE: When touching the screen during calibration, be as accurate as possible. For best results, use the tip of a capped pen or the eraser end of a pencil.
Sensor Test
From the Diagnostics menu, touch Sensor Test to display the Diagnostics – Sensor Tests screen. If contact sensors are connected to the TPMC-4SMD-FD, the
respective indicator changes from Inactive to Active as appropriate for each sensor’s activity. Similarly, the TPMC-4SMD-FD’s own proximity sensor’s indicator changes from Inactive to Active when the TPMC-4SMD-FD senses motion in front of the unit. Use the Sensor Strength controls to adjust proximity sensor sensitivity. Touch Back to return to the Diagnostics menu.
“Diagnostics – Sensor Tests” Screen
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SIP Test
On the main Diagnostics menu, touch SIP Test to display the Diagnostics – SIP Test screen. This screen provides controls for test the SIP function for intercom and VoIP communication. T o uch Back to return to the main Diagnostics menu.
“Diagnostics – SIP Test” Screen
Touch Edit SIP Settings to display the Edit SIP Settings screen, which allows entry of the extension assigned to this touch screen. Touch the number box to open the numeric keyboard for entry or editing of the number. Touch Save to keep the new setting or Cancel to return to the Diagnostics – SIP Test screen without saving the number.
“Edit SIP Settings” Screen
Mic Test
On Diagnostics menu, touch Mic Test to perform a test of the TPMC-4SMD’s built­in microphone. The button label changes to RECORDING/PLAYBACK and the screen displays a "Mic test in progress" message, as shown in the illustration on the following page.
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Mic Test In Progress Screen
Speak into the microphone on the front of the TPMC-4SMD-FD, and the recording is played back to confirm the microphone is functioning. A fter playback, the button reverts to its original Mic Test label.
Test Patterns
On the Diagnostics menu, the Test Patterns button to display the Test Patterns menu, which contains buttons for selecting the different available test patterns:
Display Color Bars, Display Vertical Lines, Display Gray Scale, Display Grid Pattern and Display Test Pattern. Touch Back to return to the Diagnostics menu.
“Test Patterns” Menu

About

On the Panel Setup Options menu, the About button opens a small window displaying the Firmware Version and the OS Image Version. Touch Back to return the Panel Setup Options menu.

System Messages Enabled/Disabled

On the Panel Setup Options menu, the System Messages Disabled button toggles between this state (the default setting) and System Message Enabled, allo wing system messages to be tur ne d on or off.

Save & Exit

On the Panel Setup Options menu, touch Save & Exit to save all settings, to exit the setup screens, and to return to the main project.
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Crestron TPMC-4SMD-FD 4.3” Designer Touch Screen
Insert screwdriver to release covers
Use screwdriver to
release button insert

Changing the Button Inserts

The TPMC-4SMD-FD ships with 10 “hard key” push buttons for quick access to commonly used functions. For a clean appearance, either column of buttons may be removed and covered using the no-button covers p r o vided.
To change the inserts, use the following procedure:
1. Insert a small, slot-head screwdriver into the appropriate hole on the bottom
of the TPMC-4SMD-FD to release its cover. Refer to the following illustration.
Insertion Points for Button Cover Release
2. With the bottom of the cover released, gently remove it from the
TPMC-4SMD-FD.
3. If removing the button insert, after releasing and removing the button cover,
use a small slot-head screwdriver to press and gently lift the button insert from the TPMC-4SMD-FD. Refer to the following illustration for the press and lift points on the button insert.
TPMC-4SMD-FD with Button Inserts
4. Gently place the new cover in position and press it into place.
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4.3” Designer Touch Screen Crestron TPMC-4SMD-FD
Insert screwdriver to separate back of TPMC-4SMD-FD
TPMC-4SMD-FD with No-Button Covers

Installation

The TPMC-4SMD-FD touch screen installs simply and cleanly into a standard electrical box.
The TPMC-4SMD-FD is supplied with screws for installation into an electrical box.

Mounting in a US Electrical Box

To mount the TPMC-4SMD-FD into an electrical box, use the following procedure:
1. Insert a small slot head screwdriver into the hole shown in the following
illustration and gently separate the back of the TPMC-4SMD-FD.
Insertion Point for Separation of Back Panel
2. Use the two of the four included #06-32 x 1 1/2” s c rews (2007254) to attach
the back panel to a 1-gang electrical box or use all four to attach to a 2-gang electrical box. Refer to the following illustrations.
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Crestron TPMC-4SMD-FD 4.3” Designer Touch Screen
Screws (2) #06-32 x 1 1/2” (2007254)
Electrical Box
Mounting the TPMC-4SMD-FD into an Electrical Box
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4.3” Designer Touch Screen Crestron TPMC-4SMD-FD
Screws (4) #06-32 x 1 1/2” (2007254)
2-Gang
Electrical Box
Mounting the TPMC-4SMD-FD into a 2-Gang Electrical Box
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Crestron TPMC-4SMD-FD 4.3” Designer Touch Screen
Screws (2) #06-32 x 1 1/2” (2007254)
Horizontally Installed
Electrical Box
Mounting the TPMC-4SMD-FD into a Horizontally Installed Electrical Box
3. Carefully position the front of the TPMC-4SMD-FD over the back panel
and gently snap it into place, as shown in the following illustration.
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4.3” Designer Touch Screen Crestron TPMC-4SMD-FD
Screws (
2) #
04-40
x 3/
4”
For standard applications
: Phillips
(2029111 or
2029110)
For secure applications: security type Torx (2029108 or 2029112)
Snap the TPMC-4SMD-FD into Place
4. Use two of the included # 04 -40 x 3/4” screws to secure the
TPMC-4SMD-FD, as shown in the illustration above: a. For standard applications, use the Phillips screws (2029111 or
2029110).
®
b. For secure applications, use the security type Torx
screws (2029108 or
2029112) along with the included Torx screwdriver bit (2025915).
NOTE: Parts 2029111 and 2029108 come with black models. Parts 2029110 and 2029112 come with white models.
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Crestron TPMC-4SMD-FD 4.3” Designer Touch Screen
2-Gang UK
Electrical Box
Screws (2) M3.5 x
25 mm (2028659
)

Mounting in a European Electrical Box

To mount the TPMC-4SMD-FD into a European electrical box, use the following procedure:
1. Insert a small slot-head screwdriver into the hole shown in the illustration at
the bottom of page 24 and gently separate the back of the TPMC-4SMD-FD.
2. Use the two included #M3.5 x 25 mm” screws (2028659) to attach the back
panel to the electrical box, as shown in the following illustration.
Mounting the TPMC-4SMD-FD into a European Electrical Box
3. Carefully position the front of the TPMC-4SMD-FD over the back panel
4. Use either the two included #04-40 x 3/4” Phillips screws (2029111 or
and gently snap it into place, as shown in the illustration on page 28.
2029110) or the two included #04-40 x 3/4” security type Torx screws (2029108 or 2029112) along with the included Torx screwdriver bit (2025915) to attach the speaker assembly and secure the TPMC-4SMD-FD, as shown in the illustration on page 28.
NOTE: Parts 2029111 and 2029108 come with black models. Parts 2029110 and 2029112 come with white models.
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4.3” Designer Touch Screen Crestron TPMC-4SMD-FD
LAN PoE:
10BASE-T / 100BASE-TX
Ethernet to LAN
Occupancy Sensor Input:
From Room Occupancy Sensor

Hardware Hookup

Make the necessary connections as called out in the illustration that follows this paragraph.
When making connections to the TPMC-4SMD-FD, use Crestron power supplies for Crestron equipment. Apply power after all connections have been made.
Hardware Connections for the TPMC-4SMD-FD
NOTE: To prevent overheating, do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications.

Recommended Cleaning

Keep the surface of the touch screen free of dirt, dust, or other materials that could degrade optical properties. Long-term contact with abrasive materials can scratch the surface, which may detrimentally affect image quality.
For best cleaning results, use a clean, damp, non-abrasive cloth with any commercially available non-ammonia glass cleaner. Bezels may not provide a complete watertight seal. Therefore, apply cleaning solution to the cloth rather than to the surface of the touch screen. Wipe the touch screen clean and avoid getting moisture beneath the bezels.
CAUTION: Do not apply excessive pressure to the touch screen display during handling. Doing so can crack the screen and damage the device.
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Crestron TPMC-4SMD-FD 4.3” Designer Touch Screen
P C Running
Cres tron T oolbox
LAN
Power
Injector
CREST
R
O
N
CEN-S
W
-POE-5 Power over Ethernet Switc
h
Uplin
k
Po
E
1
2
3
4
48VD
C
Powe
r
120 V olts
POE
TPMC- 4SMD- FD

Uploading and Upgrading

Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication. Once c ommunication has been establis hed, files (for example, programs, projects or firmware) can be transferred to the control system (or device). Finally, program checks can be performed (such as changing the device ID or creating an IP table) to ensure proper functioning.
NOTE: Crestron software and any files on the website are for authorized Crestron dealers and Crestron Service Providers (CSPs) only. New users must register to obtain access to certain areas of the site (including the FTP site).

Establishing Communication

Use Crestron Toolbox software for communicating with the TPMC-4SMD-FD; refe r to the Crestron Toolbox software help file for details. There is a single method of communication: TCP/IP communication.
Ethernet Communication
The TPMC-4SMD-FD connects to PC via Ethernet:
1. Use the Device Discovery Tool (click the
icon or select Tools > Device
Discovery) in Crestron Toolbox software to detect all Ethernet devices on the network and their IP configuration. This tool is available in Crestron Toolbox software version 1.15.143 or later.
2. Click on the TPMC-4SMD-FD to display information about the device.
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4.3” Designer Touch Screen Crestron TPMC-4SMD-FD
or Crestron Toolbox software.
software.
obtain access to certain areas of the site, including the FTP site.)

Programs, Projects and Firmware

Program, project or firmware files may be distributed from programmers to installers or from Crestron to dealers. Firmware upgrades are available from the Crestron website as new features are developed after product releases. One has the option to upload programs and projects via the programming software or to upload and upgrade via the Crestron Toolbox software. For details on uploading and upgra ding, refer to the Crestron Studio software help file, the SIMPL Windows help file, the VT
®
software help file or the Crestron Toolbox software help file.
Pro-e
Crestron Studio Software or SIMPL Windows
Crestron Studio Software or VT Pro-e Software
Firmware
If a Crestron Studio software (or SIMPL Windows) program is provided, it can be uploaded to the control system using Crestron Studio software (or SIMPL Windows)
Upload the Crestron Studio software (or VT Pro-e software) file to the touch screen using Crestron Studio software (or VT Pro-e software) or Crestron Toolbox
Check ftp://ftp.crestron.com to find the latest firmware. (New users must register to
Upgrade TPMC-4SMD-FD firmware via Crestron Toolbox software.
1. Establish communication with the TPMC-4SMD-FD and display the
“System Info” window (Too l s > System Info).
2. Select Functions > Firmware... to upgrade the TPMC-4SMD-FD
firmware.

Program Checks

Using Crestron Toolbox software, displa y the “S ys te m In fo window (Tools > System Info) and select the Functions menu to display actions that can be
performed on the TPMC-4SMD-FD. Be sure to use Crestron Toolbox software to create the TPMC-4SMD-FD IP table.
1. Select Functions > IP Table Setup....
2. Add, modify, or delete entries in the IP table. The TPMC-4SMD-FD can
have only one IP table entry.
3. A defined IP table can be saved to a file or sent to the device.
Edit the control system’s IP table to include an entry for the TPMC-4SMD-FD. The entry should list the TPMC-4SMD-FD’s IP ID (specified on the TPMC-4SMD-FD’s IP table), and the internal gateway IP address 127.0.0.1.
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Crestron TPMC-4SMD-FD 4.3” Designer Touch Screen

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative.
TPMC-4SMD-FD Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
Device does not function.
TPMC-4SMD-FD is not responding.
TPMC-4SMD-FD boots up in setup screens every time.
Device is not communicating with the network.
Device is not receiving power from a Crestron power source.
Device is not receiving sufficient power.
No IP address configured/obtained.
Invalid control system IP address / IP ID set up on the TPMC-4SMD-FD.
Invalid VT Pro-e software project or no VT Pro-e software project is loaded.
Use Crestron Toolbox software to poll the network. Verify network connection to the device.
Use the provided Crestron power source. Verify connections.
Use the Crestron Power Calculator to help calculate how much power is needed for the system.
Use the internal setup menu (refer to “Ethernet Setup,” which starts on page 13) or Crestron Toolbox software to create/verify Ethernet settings.
The IP address (or host name) for the control system is invalid or the IP ID does not match the one defined in the SIMPL program. Refer to “Ethernet Setup,” which starts on page 13, to define IP addresses.
Load/reload VT Pro-e software project using the Crestron Toolbox software.

Reference Documents

All documents menti one d in the guide are available at www.crestron.com/manuals.
List of Related Reference Documents
DOCUMENT TITLE
Crestron e-Control Technology Reference Guide
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4.3” Designer Touch Screen Crestron TPMC-4SMD-FD

Further Inquiries

To locate specific information or to resolve questions after reviewing this guide, contact Crestron's True Blue Support at 1-888-CRESTRON [1-888-273-7876]. For assistance within a particular geographical region, refer to the listing of Crestron worldwide offices at www.crestron.com/offices
To post a question about Crestron products, log onto www.crestron.com/onlinehelp. First-time users must establish a user account to fully benefit from all available features.
.

Future Updates

As Crestron improves functions, adds new features and extends the capabilities of the TPMC-4SMD-FD, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision.
Check the Crestron Web site periodically for manual update availability and its relevance. Updates are identified as an “Addendum” in the Download column.
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Crestron Electronics, Inc. Installation & Operations Guide – DOC. 7174F
15 Volvo Drive Rockleigh, NJ 07647 (2030553) Tel: 888.CRESTRON 09.16 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.
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