Crestron TPMC-15-CH-L, TPMC-15-QM-L, TPMC-17-CH-L, TPMC-17-QM-L User Manual

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Crestron Isys i/O™

TPMC-15/17–L Series

Wall Mount Touchpanel Media Centers Operations Guide

This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647

1-888-CRESTRON

Windows

and Windows® XP are registered trademarks of Microsoft Corporation in the United States and other countries.

All brand names, product names and trademarks are the property of their respective owners.

Crestron Isys i/O™ TPMC-15/17-L Series Touchpanel Media Centers

Contents

Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-CH/QM-L Series 1

Introduction ...............................................................................................................................1

Features and Functions................................................................................................ 1

Specifications ..............................................................................................................8

Physical Description.................................................................................................. 11

Industry Compliance .................................................................................................20

Setup ........................................................................................................................................ 21

Network Wiring......................................................................................................... 21

CAT5 Wiring (CH-L Versions Only)........................................................................ 22

QM Network Wiring (QM-L Versions Only)............................................................22

QuickMedia Transport System.................................................................................. 22

Identity Code ............................................................................................................. 24

Configuring the Touchpanel...................................................................................... 24

Hardware Hookup .....................................................................................................47

Mounting Options......................................................................................................49

Touchpanel Mounting ...............................................................................................50

Touchpanel Removal................................................................................................. 50

Recommended Cleaning............................................................................................ 51

Programming ...........................................................................................................................51

Uploading and Upgrading........................................................................................................ 51

Establishing Communications................................................................................... 52

Troubleshooting Communications ............................................................................61

Uploading a SIMPL Windows Program.................................................................... 61

Uploading a VT Pro-e Project ................................................................................... 63

Firmware Upgrade..................................................................................................... 66

Operation .................................................................................................................................69

MediaMarker............................................................................................................. 69

Security Infrastructure............................................................................................... 69

Problem Solving ......................................................................................................................71

Troubleshooting......................................................................................................... 71

Further Inquiries........................................................................................................ 72

Future Updates ..........................................................................................................72

Software License Agreement................................................................................................... 73

Return and Warranty Policies.................................................................................................. 75

Merchandise Returns / Repair Service ......................................................................75

CRESTRON Limited Warranty.................................................................................75

Microsoft® Windows XP® Embedded End User License Agreement ....................................76

Operations Guide - DOC. 6354 Contents • i

Crestron Isys i/O™ TPMC-15/17-L Series Touchpanel Media Centers

(

)

Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-CH/QM-L Series

Introduction

Features and Functions

The Crestron® Isys i/O™ TPMC-15/17-CH/QM-L series of wall mounted

Touchpanel Media Centers (hereinafter referred to as TPMC-15/17) fuse a

touchpanel with computer-based digital media technology to provide a unified

multimedia presentation and control solution. Incorporating thoroughly modern

styling in a wall mount design, the TPMC-15 series of Touchpanel Media Centers

(TPMC-15-CH-L and TPMC-15-QM-L) feature a 15” XGA standard (4:3 ratio)

display, high-resolution images, embedded PC applications, annotation, and full-

motion video. The TPMC-17 series of Touchpanel Media Centers (TPMC-17-CH-L

and TPMC-17-QM-L) feature a 17” WXGA widescreen (15:9 ratio) display, in

addition to all of the features of the TPMC-15 series.

Both the TPMC-17 and TPMC-15 series are available in QuickMedia™ (hereinafter

referred to as QM-L) and Crestron Home (hereinafter referred to as CH-L) versions.

TPMC-15 & TPMC-17 Series Functional Summary

• Microsoft® Windows® XP Embedded operating system with integrated applications such as Internet Explorer, Windows Media Netmeeting, Remote Desktop, and viewers for Word, Excel, PowerPoint

• MediaMarker™ video annotation utility allows presenters to write or draw electronically on the touchscreen using a finger or stylus

• 15” (38.1 cm) diagonal active matrix color display (TPMC-15 series) or 17” (43.2 cm) diagonal active matrix color display (TPMC-17 series)

• 4:3 aspect ratio (TPMC-15 series) or 15:9 widescreen aspect ratio

TPMC-17 series

, and Adobe® Acrobat®

Player,

(continued on following page)

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Touchpanel Media Centers Crestron Isys i/O™ TPMC-15/17-L Series

TPMC-15 & TPMC-17 Series Functional Summary

• 16.7 million colors

• 1024 x 768 screen resolution (TPMC-15 series)

1280 x 768 screen resolution (TPMC-17 series)

• 24 Bit non-palette graphics and 8 Bit alpha channel

• Fast graphics performance: imported photographs, drawings, and icons

• PNG image support enables translucent objects to be placed over still

images

• Dynamic Graphics enables the display of images (pictures, CD cover art, etc.) that are hosted externally on a flash memory card or media server

• Two scalable video windows (up to full screen), enable the simultaneous display of any two full-motion video or RGB computer images (RGB on QM-L versions only)

• Two balanced video inputs can receive component, composite, and S-video inputs; supports NTSC/PAL formats from any Crestron CAT5 balanced video source (CH-L versions only)

• Two QM inputs can receive audio, microphone, NTSC/PAL composite video, S-video, component video and non-interlaced RGB computer signals over Crescat-QM (or equivalent) cable (QM-L versions only)

• Built-in time-base correction for stable video & graphics

• Balanced input for audio that can be connected to a Crestron

CNX-BIPAD8 or any Crestron CAT5 balanced audio source (CH-L versions only)

• Balanced output for microphone audio that can be connected to a Crestron CNX-BIPAD8 or any Crestron CAT5 balanced audio device (CH-L versions only)

• QM output at native touchpanel resolution act as transmitter for connection to a QM receiver or switcher (QM-L versions only)

• Built-in microphone & two speakers (half duplex intercom capable)

• Built-in mixer mixes PC audio with selected audio input to speakers

• Stereo headphone jack

• Voltage monitor checks the voltage level supplied to the touchpanel

from the TPMC-L-IMC

• Auto compensation automatically recalls microphone EQ settings, source compensation settings and peak and boost preset values of multiple QM origination points when acting as an endpoint (QM-L versions only)

• Stores and transmits audio parameters for recall by a QM receiver when acting as a QM origination point (QM-L versions only)

• Two USB ports for connecting with USB peripherals

• One RS-232 port for project upload, firmware upgrade, and diagnostics

• Two PCMCIA card slots for further expansion including installation of

wireless network card

• One 10BaseT/100BaseT Ethernet port

• Up to 4,000 digital and 4,000 analog signals; up to 4000 serial signals

• Support for downloadable fonts – proportional* and non-proportional

Foreign language tex

•

* Proportional fonts: the width of each character differs with the character shape, for example, the letter M

is wider than the letter I. All characters in non-proportional fonts are spaced equally.

QM-L versions feature two QM inputs that can receive audio, microphone, NTSC/PAL composite video, S-video, component video (including interlaced and

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Crestron Isys i/O™ TPMC-15/17-L Series Touchpanel Media Centers

progressive scan HDTV), and non-interlaced RGB computer signals from any of Crestron’s MediaManager line of FlipTop Boxes, Wall Plates, or Distribution Centers. The QM-L versions also have a QM output for connection to a QM receiver or switcher.

CH-L versions feature two balanced video inputs for receiving component, S-video, and NTSC/PAL composite sources, including HDTV signals from a Crestron CNX-PVID device (or similar Crestron CAT5 video source) and one balanced audio input for receiving audio signals from a Crestron CNX-BIPAD8 (or similar Crestron CAT5 audio source). The CH-L version is also equipped with balanced output for microphone audio that can be connected to a Crestron CNX-BIPAD8 or similar Crestron CAT5 audio receiver.

With either a 15-inch (38.1 cm) (TPMC-15 series) or a 17-inch (43.2 cm) widescreen (15:9 aspect ratio) active matrix color display (TPMC-17 series), these media centers can display up to 16.7 million colors at up to 1280 x 768 resolution (TPMC-17 series only), allowing all graphics to be displayed with incredible brightness and depth.

These touchpanels feature PNG image support, which enables translucent objects to be placed over still images (such as background). The Dynamic Graphics feature enables the display of images (pictures, CD cover art, etc.) that are hosted externally on a flash memory card or media server. Multiple graphics can be displayed on these touchpanels without any shift in color depth or quality. CH-L versions of these touchpanels can display two real-time video signals from any Crestron balanced video distribution product or any balanced video, S-video or composite video source. QM-L versions can display two real-time video/RGB signals from two QM transmitters.

For information on programming the TPMC-15/17 series, refer to the latest version of the Crestron Isys i/O™ TPMC-15 & TPMC-17 Series Programming Guide (Doc.

6350) which can be downloaded from the Crestron website (http://www.crestron.com/manuals).

The purpose of these touchpanels is to provide a complete presentation solution integrating conventional AV control with embedded PC applications for browsing the Internet and presenting a full range of multimedia content.

Sound & Video

The TPMC-15/17 feature a built-in, biamplified speaker system and a headphone jack. Sound can be generated by the touchpanel using downloaded wave files (.WAV), a PC application, or can be mixed in from an external line level audio source (CH-L versions) or a QM input (QM-L versions only). The audio amplifiers output 5 Watts to a biamplified 2-way speaker system (mono). Refer to the latest version of the Crestron Isys i/O™ TPMC-15 & TPMC-17 Series Programming Guide (Doc. 6350) for WAV file details.

CH-L versions amplify the built-in microphone to produce a line level differential output. QM-L versions transmit the microphone output and PC audio for transmission through the QM output.

The TPMC-15/17 can display up to two scaleable video windows, enabling the simultaneous display of any two full motion video. QM-L versions can also send RGB computer images to the video windows. Discrete video scalers are employed with motion adaptive deinterlacing to bring out the highest detail by minimizing visible scan lines and motion artifacts. Automatic source identification assigns the optimum deinterlacing algorithm and applies 3:2 (NTSC) and 2:2 (PAL) reverse pulldown based upon the input signal.

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Touchpanel Media Centers Crestron Isys i/O™ TPMC-15/17-L Series

Refer to the following functional diagrams for more information.

TPMC-15/17-CH-L Functional Diagram

TPMC-15/17-QM-L Functional Diagram

QuickMedia

While acting as a QM receiver, QM-L versions of the TPMC-15/17 can be connected to any combination of QM switching devices and/or QM transmitters to expand the number of available QM inputs as shown in the following diagrams.

TPMC-15/17-QM-L Connected with Other QM-Switching Devices

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Crestron Isys i/O™ TPMC-15/17-L Series Touchpanel Media Centers

For more information on QM networks, refer to “QM Network Wiring (QM-L Versions Only)” on page 22.

Applications

The TPMC-15-QM-L and TPMC-17-QM-L are part of the Crestron MediaManager line of integrated presentation solutions. It is ideally suited to work with Crestron’s MediaManager wall plate media centers, FlipTop media centers, receivers and control processors to allow quick switching of multiple A/V sources in a presentation system. MediaManager devices are designed for conference room, auditorium, and lecture hall applications, or anywhere else where audio, video, or computer equipment needs to be easily connected and disconnected from a presentation system or room control system.

The following diagram shows a TPMC-17-QM-L in a lecture hall application.

TPMC-15/17-QM-L in Lectern Application

The TPMC-15-CH-L and TPMC-17-CH-L are integral to managing a residential audio/video distribution system. With built-in audio and video connectivity as well as Ethernet communications, the touchpanel can be used to control complex audio/video systems.

Operations Guide - DOC. 6354 Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series • 5

Touchpanel Media Centers Crestron Isys i/O™ TPMC-15/17-L Series

The following diagram shows a TPMC-15-CH-L in a residential audio/video distribution application.

TPMC-15-CH-L in Residential Audio/Video Distribution Application

MediaMarker™

Crestron’s MediaMarker software is used to create, organize and save presentations. A presenter can devise an entire lecture or demonstration and save it to a PC, compact flash, or network drive. At the presenter’s discretion, the audience may view the presentation complete with annotation in real-time (audience view feature is available on QM-L versions only).

MediaMarker can be used with the TPMC-15/TPMC-17 series, or a personal computer.

In addition to containing the tools required for object creation, MediaMarker can import graphics and text from many other applications. Importable objects include: HTML, JPG, BMP, PNG, and TIF.

MediaMarker projects can be saved and retrieved to compact flash or a mapped network drive.

Refer to page 69 for additional MediaMarker information.

Annotation

MediaMarker software’s video annotation utility allows the presenter to electronically draw on a touchpanel display using a finger. Whether drawing freehand on a blank screen, highlighting points on a spreadsheet, or making notes over motion video or still images, the annotation utility allows text and line attributes

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Crestron Isys i/O™ TPMC-15/17-L Series Touchpanel Media Centers

to be selected on the fly to facilitate crystal clear visual communications. Annotations and notes (without video freeze) can be saved to a file on the network or a USB drive for later review.

Embedded PC Applications

With a host of embedded applications, the TPMC-15 and TPMC-17 series provides a truly integrated digital media asset management solution. Applications include:

• MS Internet Explorer

• Windows Media

• MS WordPad

• NetMeeting

• Remote Desktop

• Viewers: Word, PowerPoint

Future PC applications and features may be added, as they become available, through Crestron updates.

PC Card Memory and USB

Player

, Excel, and Adobe® Acrobat®

The TPMC-15/TPMC-17 feature two built-in PCMCIA slots that allow memory expansion to 4 GB. Two built-in USB ports can be used to connect to mass storage devices or other USB peripherals. Program loading can be accomplished via any mass storage device or through Compact Flash.

A USB drive (connected to one of the USB ports) or a PCMCIA Flash Card adaptor card and flash memory card can be used for the Word, Excel, and other files that can be read by the embedded applications. The flash card can also be used to save the MediaMarker presentations created with the TPMC-15 or TPMC-17.

NOTE: USB devices requiring custom drivers are not supported.

Connectivity

The TPMC-15 and TPMC-17 feature Cresnet and high-speed Ethernet ports for seamless communication with Crestron control systems, computers, digital media servers, and other IP-based devices. Additional memory can be easily added through the two PCMCIA card slots. Two USB ports enable the connection of an optional mouse or keyboard as well as USB drives, CD ROM drives, or memory devices.

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Touchpanel Media Centers Crestron Isys i/O™ TPMC-15/17-L Series

Specifications

The following provides a summary of specifications for the TPMC-15-CH-L/QM-L and TPMC-17-CH-L/QM-L touchpanels.

Specifications for the TPMC-15-CH-L/QM-L and TPMC-17-CH-L/QM-L Touchpanels

SPECIFICATION DETAILS

Power Requirements

Default Network ID 03

Timeout

Signal Join Maximums 4000 Digital, Analog, and Serial

Control System Update

1,2

Files 2-Series Control System

Video Inputs

Audio Inputs

Video Outputs

Audio Outputs

99 to 100 Watts (7.92 to 8.0 Amps @ 12.5 VDC) From supplied power supply

Adjustable from 0 to 120 minutes (Default = 15 min.)

Version 3.137.CUZ or later

QM-L Version

(2) QuickMedia channels over RJ-45 from a QM transmitter. Supports RGB (up to 1600 x 1200 @ 60 Hz), YPRPB, S-video, and composite, NTSC or PAL. Delay skew compensation (up to 22ns) on input labeled QM1.

QM-L Version

(2) QuickMedia channels over RJ-45. Each input carries one pair of stereo signals plus microphone audio.

QM-L Version

(1) QuickMedia channel over RJ-45. Outputs RGB at touchpanel’s native resolution and aspect ratio.

QM-L Version

(1) QuickMedia RJ-45 output over Crestron Certified Wire. Carries Embedded PC audio and microphone audio.

(2) Balanced, analog, RJ-45 video inputs over CAT5 from CNX-PVID (or similar) device. Supports YPRPB, S-video, and composite, NTSC or PAL.

(1) Balanced analog RJ-45 audio input over Crestron Certified Wire. Carries audio from CNX-BIPAD8 or other line-level, balanced audio source.

(1) Balanced microphone RJ-45 audio output over Crestron Certified Wire to CNX-BIPAD8. Carries microphone audio.

CH-L Version

N/A

CH-L Version

(continued on next page)

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Crestron Isys i/O™ TPMC-15/17-L Series Touchpanel Media Centers

Specifications for the TPMC-15-CH-L/QM-L and TPMC-17-CH-L/QM-L Touchpanels (continued)

SPECIFICATION DETAILS

General Audio

-L Version

• Line level microphone output via RJ-45 QM output to QM receiver

• Internal volume control with mono, biamplified 2-way speakers

• Built-in WAV file (8 & 16 bit, 8kHz to 44kHz sampling rate, mono or stereo, PCM type) & key click capability

• Speaker amplification: 5 Watts (HF) and 5 Watts (LF), mono, biamplified

• Stereo headphone miniphone jack on rear of unit, 105 mW per channel, 8 ohm load

-L Version

• Balanced line level microphone via RJ-45 output to CNX-BIPAD8, 600 Ω impedance.

• Maximum Microphone Output: 2 V

rms

• Balanced (600 Ω) line level stereo input through RJ-45 input

• Maximum input level, 4 V internal volume

rms

with

control and mono, biamplified 2-way speakers

• Built-in WAV file (8 & 16 bit, 8kHz to 44kHz sampling rate, mono or stereo, PCM type) & key click capability

• Speaker amplification: 5 Watts (HF) and 5 Watts (LF), mono, biamplified

• Stereo headphone miniphone jack on rear of unit, 105 mW per channel, 8 ohm load

(continued on next page)

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Touchpanel Media Centers Crestron Isys i/O™ TPMC-15/17-L Series

Specifications for the TPMC-15-CH-L/QM-L and TPMC-17-CH-L/QM-L Touchpanels (continued)

SPECIFICATION DETAILS

General Video

Touchpanel Firmware TPMC_15_17.v1.06.01.02.csz or later

Memory

Installed

Maximum Project Size

Touchscreen Display Display Type: Size:

Aspect Ratio:

Resolution:

Brightness:

Contrast:

Illumination: Viewing Angle:

Composition:

Graphic Engine

Buttons (4) Programmable hard keys + 1 reset button

USB Ports (2) USB Compliant

Expansion ports (2) PCMCIA card slots

Ethernet (1) 10BaseT/100BaseT Ethernet port (RJ-45)

Enclosure Metal enclosure with injection-molded plastic bezel

RS-232 RJ-11 connector for console

CPU VIA Eden 667 MHz with 133 MHz FSB

Operating System Microsoft® Windows® XP; Embedded4

Cresnet Via rear panel; 24 VDC is not connected

• Formats: composite, S-video, YP 480p, 576i, 576p, 720p, and 1080i

• NTSC and PAL supported

• Built-in time base correction for stable video

• Video signals can be displayed full screen or

in a window

• Supports still and full-motion video

• Brightness, contrast, hue and saturation

adjustments

512MB internal flash memory, expandable via PCMCIA slot. 512MB of SDRAM

30MB using internal flash memory. Larger projects can be run from a network drive or external flash at the expense of slower processing speed.

TFT Active matrix color LCD TPMC-15: 15” (38.1 cm), 4:3 aspect ratio TPMC-17: 17” (43.2 cm), 15:9 aspect ratio TPMC-15: 4:3 XGA TPMC-17: 15:9 WXGA TPMC-15: 1024 x 768 pixels TPMC-17: 1280 x 768 pixels TPMC-15: 400 nits TPMC-17: 450 nits TPMC-15: 300:1 TPMC-17: 400:1 Back lit fluorescent TPMC-15: H: ±170o, V: ±170 TPMC-17: H: ±176 o, V: ±176 o Resistive membrane

24 Bit non-palette graphics + 8 Bit alpha (transparency) and video, 16.7 million colors, Synapse image rendering algorithm

Default settings: 115200, 8 bit, parity none, stop bit 1, XON/XOFF off, RTS/CTS off

BPR

, 480i,

(continued on next page)

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Crestron Isys i/O™ TPMC-15/17-L Series Touchpanel Media Centers

Specifications for the TPMC-15-CH-L/QM-L and TPMC-17-CH-L/QM-L Touchpanels (continued)

SPECIFICATION DETAILS

Operating Temperature and Humidity

Dimensions (with bezel)

Weight (without bezel)

1 The latest software versions can be obtained from the Crestron website. Refer to the NOTE

following these footnotes.

2 Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product

Catalog for a complete list of 2-Series control systems.

3 WAV files reside in the touchpanel’s Flash memory and will affect the amount of available space for

touchpanel screens.

4 Updates must be obtained from Crestron.

50º to 113º F (10º to 45º C),

10 to 90% Relative Humidity (non-condensing)

Height: TPMC-15: 13.59 in (34.52 cm) TPMC-17: 13.80 in (35.06 cm)

Width: TPMC-15: 14.17 in (35.99 cm) TPMC-17: 16.97 in (43.11)

Depth: TPMC:15: 3.80 in (9.65 cm) TPMC-17: 3.83 in (9.73 cm)

TPMC-15: 10.0 lbs (4.5 kg) TPMC-17: 13.4 lbs (6.1 kg)

NOTE: Crestron software and any files on the website are for Authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the FTP site).

Physical Description

The touch sensitive viewing screen is located on the front of the touchpanel. The TPMC-15’s 15-inch (38.1 cm) screen has a 4:3 aspect ratio while the TPMC-17’s 17-inch (43.2 cm) screen has a 15:9 widescreen aspect ratio. The electronic hardware is housed in a metal enclosure with a molded plastic bezel that is available in a variety of colors such as black with silver accent (as shown in the following diagram) or white with gray accent. This touchpanel is designed for placement in a wall or lectern. A voltage monitor with two LEDs on the rear of the touchpanel monitors the incoming voltage level that is supplied to the touchpanel from the TPMC-L-IMC. All audio, RS-232, audio/video, network, and power connections are made at the bottom of the touchpanel. A grille located below the display conceals two speakers and the microphone is located at the top of the touchscreen.

Five pushbuttons are located beneath the display. The leftmost button is recessed and is a hard reset used to reboot the touchpanel. Four of the buttons are programmable. Refer to “Pushbuttons” on page 19 for more information.

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Touchpanel Media Centers Crestron Isys i/O™ TPMC-15/17-L Series

TPMC-15- QM-L, Front View

TPMC-17-CH-L, Front View

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Crestron Isys i/O™ TPMC-15/17-L Series Touchpanel Media Centers

Physical Views of the TPMC-15-QM-L Wall Mount Touchpanel (Front, Bottom, and Side), Power Cable Not Shown

14.17 in

(35.99 cm)

13.26 in

(33.69 cm)

13.59 in

(34.52 cm)

0.58 in

(1.46 cm)

2.09 in

(5.31 cm)

3.83 in

(9.73 cm)

12.59 in

(31.98 cm)

Operations Guide - DOC. 6354 Touchpanel Media Centers: Crestron Isys i/O™ TPMC-15/17-L Series • 13

Touchpanel Media Centers Crestron Isys i/O™ TPMC-15/17-L Series

)

Physical Views of the TPMC-17-QM-L Wall Mount Touchpanel (Front, Bottom, and Side) Shown with Power Cable Installed

16.97 in

(43.11 cm)

16.07 in

(40.81 cm)

13.80 in

(35.06 cm)

0.61 in

(1.54 cm)

2.09 in

(5.31 cm)

3.83 in

(9.73 cm)

12.80 in

(32.51 cm

Ports and Pushbuttons

All connections to the TPMC-15 and TPMC-17 are made through the ports on the rear panel. Refer to the illustrations and descriptions that follow.

NOTE: An interface connector for the NET port is provided with the TPMC-15/17.

RS-232

This 6-pin RJ-11 connector mates with a 9-pin serial port of a PC. The connecting cable is not supplied. Use this port to establish a direct connection between the touchpanel and a PC without a control system or network connection. Once the direct

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connection is established, touchpanel files and firmware updates can be uploaded to the touchpanel. Additionally, the touchpanel’s diagnostic tools can be accessed over the direct connection. In the event that modular cables or an RJ-11 to DB9F adapter is not available, the following table and diagram provide information so that the cable can be fabricated on site. Refer to “Touch Screen” on page 29 for RS-232 port configuration settings.

Crestron Isys i/O™ TPMC-15/17-L Series Touchpanel Media Centers

RS-232 Pinouts

PIN # DESCRIPTION

GREEN LED

YELLOW LED

1 CTS

2 GND

3 RXD

4 TXD

5 RTS

6 N/C (Not connected)

PC to TPMC-15/17 Cable Specifications (Crestron Cable Number STCP-502PC)

Top

Front

LAN

One 8-wire RJ-45 connector with two LED indicators (green LED indicates network speed, yellow LED indicates LAN activity). This connector provides an Ethernet 10baseT /100baseTX, full duplex, IEEE 802.3U compliant network connection.

Network Connector Pinout

PIN SIGNALS

1 TX + 2 TX 3 RC+ 4 N/C 5 N/C 6 RC 7 N/C 8 N/C

USB

Two Universal Serial Bus (USB) “A” connectors provide a communications link to a variety of third-party USB peripherals. USB is a connectivity specification developed by the USB Implementers Forum that provides a single, simple, standardized way to

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connect up to 127 devices to a computer. USB shielded cables contain two wires for power +5 volts (red) and ground (brown) and a twisted pair of wires (yellow and blue) that carry data. The USB standard supports data transfer rates of 12 Mbps (megabits per second). USB devices can be connected or disconnected without restarting the computer. USB connectors are used for touchpanels, storage devices (PQI USB 1.1 Compact Flash Reader and Sandisk ImageMate USB 2.0 Reader/Writer have been tested), USB mice (Gyration Ultra GT Cordless Optical Mouse, Belkin, and Logitech USB mice have been tested) and keyboards. Additional

Touchpanel Media Centers Crestron Isys i/O™ TPMC-15/17-L Series

functionality/compatibility will be available in future firmware releases.

USB Type A Connector Pinout

PIN DESCRIPTION

1 +5 VDC

2 Data -

3 Data +

4 Ground

NOTE: Only standard Windows® XP embedded drivers are included. You cannot load your own driver.

NOTE: The maximum length for a USB cable run is 16.4 feet (5.0 meters)

PWR

This female connector is used to supply 12.5 VDC power to the touchpanel from the included external power pack (Crestron part number PW-1280RU) or the included TPMC-L-IMC. For more information, refer to “Hardware Hookup” on page 47.

Pins 1 2 3 4

CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to do so could cause equipment damage or void the Crestron warranty.

PWR OUT

This female power connector is used to supply 12.5VDC power to the touchpanel from the TPMC-L-IMC using the included nine inch power cable. For more information, refer to “Hardware Hookup” on page 47.

PWR IN

Connect these two connectors to the power output of the TPMC-L-IMC. For more information, refer to “Hardware Hookup” on page 47.

PHONE

Connect this standard mini phone jack (105 mW per channel, 8 ohm load) to the plug of an external headphone set, not supplied.

PC CARD

Two Type II PCMCIA Card slots used for memory expansion up to 4GB or more or VT Pro-e project uploads. A cover is secured over the slots to protect the electronics. Use a #1 Phillips screwdriver to remove the cover. The plate can be flipped and secured if only one slot needs to be accessed.

CAUTION: PCMCIA cards should be installed with the label facing the screen.

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NET

The four-position mini-terminal block connector provides communication with a Cresnet control network using three of the connecting pins. For additional details, refer to “Network Wiring” on page 21.

NOTE: The TPMC-15 and TPMC-17 do not use, or supply power to the 24 VDC Cresnet connection.

NOTE: The TPMC-15 and TPMC-17 are only compatible with 2-Series control systems.

CH (CH-L versions only)

CH-L versions of the TPMC-15 and TPMC-17 feature two video input ports to connect to a Crestron CNX-PVID device (or any Crestron CAT5 video source) and one bi-directional audio port for connecting a Crestron CNX-BIPAD8 or other similar device. The video port receives composite, S-video, or component signals over Crestron Certified Wire. The audio port receives line-level audio input signals and transmits line-level microphone output over Crestron Certified Wire. Each port has an RJ-45 connector with pinouts described in the following table. For wiring information, refer to “CAT5 Wiring (CH-L Versions Only)” on page 22.

Video In Pin Assignments

PIN WIRE

COLORS

(568B)

1 WHITE/ORANGE WHITE/GREEN + Composite + Luminance + Y 2 ORANGE GREEN - Composite - Luminance - Y 3 WHITE/GREEN WHITE/ORANGE N/A + Chrominance + PB 4 BLUE BLUE N/A N/A + PR 5 WHITE/BLUE WHITE/BLUE N/A N/A - PR 6 GREEN ORANGE N/A - Chrominance - PB 7 WHITE/BROWN WHITE/BROWN N/A N/A N/A 8 BROWN BROWN N/A N/A N/A

WIRE

COLORS

(568A)

COMPOSITE

S-VIDEO

COMPONENT

CAUTION: Only use the TPMC-CH-IMC Interface module when connecting to these ports. Use of other “IMC” products could damage the panel.

Audio In/Out Pin Assignments

PIN WIRE COLORS (568B) WIRE COLORS (568A) AUDIO I/O

1 WHITE/ORANGE WHITE/GREEN + Mic Left Out 2 ORANGE GREEN - Mic Left Out 3 WHITE/GREEN WHITE/ORANGE + Mic Right Out 4 BLUE BLUE + Audio Left In 5 WHITE/BLUE WHITE/BLUE - Audio Left In 6 GREEN ORANGE - Mic Right Out 7 WHITE/BROWN WHITE/BROWN + Audio Right In 8 BROWN BROWN - Audio Right In

To p

Front

To p

Front

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QM (QM-L versions only)

QM-L versions of the TPMC-15 and TPMC-17 feature two QM input ports for connecting two QM sources and one QM output port for connecting a QM receiver or any other device with a QM input. Each QM port has an RJ-45 connector with pinouts described in the following table. For wiring information, refer to “QM Network Wiring (QM-L Versions Only) ” on page 22.

RJ-45 Pin Assignments

PIN WIRE

COLORS

(568B)

1 WHITE/ORANGE - RGB Red - CHROMINANCE (-PR) 2 ORANGE + RGB Red + CHROMINANCE (+PR) 3 WHITE/GREEN - RGB Green - LUMINANCE (-Y) 4 BLUE + Digital Audio + AUDIO 5 WHITE/BLUE - Digital Audio - AUDIO 6 GREEN + RGB Green + LUMINANCE (+Y) 7 WHITE/BROWN - RGB Blue - COMPOSITE (-PB) 8 BROWN + RGB Blue + COMPOSITE (+PB)

ASSIGNMENT:

RGB

QM ASSIGNMENT:

COMPOSITE,

COMPONENT,

S-VIDEO AND AUDIO

To p

Front

QM Input #1 provides adjustable delay skew compensation for optimizing video signals. The compensation corrects color separation problems that can occur when CAT5 cables have variations in the pair lengths. The twisting of the cable pairs inside the cable sheath causes this variation in length. To ensure sufficient bandwidth to support signal resolutions up to 1600 x 1200 @ 60 Hz, the maximum aggregate cable length should not exceed 328 feet.

QM Input #2 does not have adjustable delay skew compensation. QM Input #2 is capable of the following:

QM Input # 2 Maximum Cable Length

SIGNAL TYPE RESOLUTION MAXIMUM CABLE

LENGTH* (FEET)

Video/S-video 480i 300

Component 480p 300 Component 720p 300 Component 1080i 300

RGB 1024 x 768 @ 75 Hz 69 RGB 1280 x 1024 @ 75 Hz 40 RGB 1600 x 1200 @ 60 Hz 20 RGB 640 x 480 @ 60 Hz 216 RGB 800 x 600 @ 60Hz 136 RGB 1024 x 768 @ 60Hz 84 RGB 1280 x 768 @ 60Hz 50

* With CresCAT-QM cable, available from Crestron. Using other may vary performance.

NOTE: When transmitting S-video, luminance uses the green video pathway, and chrominance uses the red video pathway. When transmitting composite video, the signal is carried on the blue video pathway.

NOTE: Use Crescat-QM cable to make QM connections. The cumulative skew over the entire length must be less than 22 ns. Refer to “QM Network Wiring (QM-L Versions Only)” on page 22 for cable specifications.

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NOTE: When using Crescat-QM wiring, four additional wires are included for making Cresnet connections. Refer to “QM Network Wiring (QM-L Versions Only)” on page 22 for cable specifications.

Pushbuttons

Five pushbuttons are located beneath the touchscreen as shown in the following diagram. The leftmost button is recessed and is a hard reset used to reboot the touchpanel. The other four buttons are programmable. Refer to the latest version of the Crestron Isys i/O™ TPMC-15 & TPMC-17 Series Programming Guide (Doc.

6350) for more information.

TPMC-15/17 Pushbuttons

For information on rebooting or shutting down the touchpanel, refer to “SHUTDOWN Details” on page 46.

TPMC-CH-IMC Interface Module (CH-L Versions Only)

For networks without CAT5 audio and video, the TPMC-CH-IMC is available to convert unbalanced video sent over coax cable and balanced/unbalanced audio sent over shielded, twisted-pair wiring to Crestron Certified Wire for connection to the TPMC-15-CH-L or TPMC-17-CH-L touchpanels.

NOTE: When using a TPMC-CH-IMC to provide video and audio to the touchpanel, any source that is to use the second input will only be able to send video to the touchpanel as the audio port will be connected to the audio output of the TPMC-CH-IMC. To maximize the usability of the touchpanel’s A/V ports, Crestron recommends connecting the touchpanel’s video inputs to the CAT5 outputs of a CNX-PVID8x4 (or similar device) and the audio port to a CAT5 port of a CNX-BIPAD8 (or similar device). Contact Crestron’s True Blue Support for a solution that is specific to your system.

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Use Crestron’s CresCAT-D cable when running audio and video connections from the TPMC-CH-IMC to the touchpanel.

For more information on the TPMC-CH-IMC, refer to the latest revision of the TPMC-CH-IMC Operations Guide (Doc. 6345).

QM-TX QuickMedia Transmitter (QM-L Versions Only)

To connect an RGB, video, or audio source to a QuickMedia network without a locally available QM transmitter (such as the QM-WMC), the QM-TX QuickMedia Transmitter can be used to connect a source to a device with a QM input.

The QM-TX accepts composite video, S-video, component video, RGBHV, and audio signals. These signals are converted to the QuickMedia standard and fed over Crestron Certified Wire to a QM receiver (such as the TPMC-15/17-QM-L). All signal routing occurs automatically under the command of the control system.

For more information, refer to the latest version of the QuickMedia Transmitter: QM-TX Operations Guide (Doc. 6334).

Industry Compliance

As of the date of manufacture, the TPMC-15-CH-L, TPMC-15-QM-L, TPMC-17-CH-L, and TPMC-17-QM-L have been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.

NOTE: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.

 Increase the separation between the equipment and receiver.

 Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

 Consult the dealer or an experienced radio/TV technician for help.

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Setup

Network Wiring

While the TPMC-15/17 does not require network power to operate, the following guidelines should still be observed.

CAUTION: In order to ensure optimum performance over the full range of your installation topology, Crestron Certified Wire, and only Crestron Certified Wire, may be used. Failure to do so may incur additional charges if support is required to identify performance deficiencies as a result of using improper wire.

CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to do so could cause equipment damage or void the Crestron warranty.

CAUTION: Provide sufficient power to the system. Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system (http://www.crestron.com/calculators).

When calculating the length of wire for a particular Cresnet run, the wire gauge and the Cresnet power usage of each network unit to be connected must be taken into consideration. Use Crestron Certified Wire only. If Cresnet units are to be daisychained on the run, the Cresnet power usage of each network unit to be daisychained must be added together to determine the Cresnet power usage of the entire chain. If the unit is a home-run from a Crestron system power supply network port, the Cresnet power usage of that unit is the Cresnet power usage of the entire run. The wire gauge and the Cresnet power usage of the run should be used in the following equation to calculate the cable length value on the equation’s left side.

Cable Length Equation

40,000

Where:

L <

R x P

Make sure the cable length value is less than the value calculated on the right side of the equation. For example, a Cresnet run drawing 20 watts should not have a length of run more than 333 feet.

NOTE: All Crestron certified Cresnet wiring must consist of two twisted pairs. One twisted pair is the +24V conductor and the GND conductor, and the other twisted pair is the Y conductor and the Z conductor.

NOTE: When daisy-chaining Cresnet units, strip the ends of the wires carefully to avoid nicking the conductors. Twist together the ends of the wires that share a pin on the network connector, and tin the twisted connection. Apply solder only to the ends of the twisted wires. Avoid tinning too far up the wires or the end becomes brittle. Insert the tinned connection into the Cresnet connector and tighten the retaining screw. Repeat the procedure for the other three conductors.

L = Length of run (or chain) in feet. R = 6 Ohms (Crestron Certified Wire: 18 AWG (0.75 MM

P = Cresnet power usage of entire run (or chain).

))

NOTE: For larger networks (i.e., freater than 28 network devices), it may become necessary to add a Cresnet Hub/Repeater (CNXHUB) to maintain signal quality throughout the network. Also, for networks with lengthy cable runs, it may be necessary to add a Hub/Repeater after only 20 devices.

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CAT5 Wiring (CH-L Versions Only)

Category 5 (CAT5) wiring is a twisted pair cable designed for Ethernet networks. These networks operate at speeds of up to 100 Megabits per second (Mbps) using the 100baseT standard. Crestron takes advantage of this specification for a variety of audio and video applications.

Crestron recommends using CresCAT, CresCAT-D, or CresCAT-Q wiring solutions.

The following chart shows the maximum recommended cable lengths for various signal formats.

Recommended Maximum Cable Lengths for Audio/Video via Crestron Certified Wire

FORMAT MAXIMUM DISTANCE

Composite 750 feet

S-Video 750 feet

Component 500 feet

Audio 1000 feet

For more information, refer to the latest version of the Crestron CAT5 Wiring Reference Guide (Doc. 6137).

QM Network Wiring (QM-L Versions Only)

For the QuickMedia transport, use CRESCAT-QM cable.

The aggregate cable length from transmitter to receiver cannot have a delay skew of more than 22 ns for a given signal path originating at a QM transmitter and terminating at a QM receiver. The aggregate cable length must not exceed 328 feet.

When connecting multiple QM devices, the route between a QM origination point (transmitter) and a QM endpoint (receiver) cannot have more than two midpoints (e.g., QM-MD7x2 or other QM switchers). Refer to the following diagram when configuring a QM network.

QM Network Topology with TPMC-15/17-QM-L Acting as an Endpoint and a Transmitter

Origination Points

QM-WMC

Midpoints

TPMC-15/17-QM-L

This TPMC-15/17-QM-L acts as both an endpoint for signals from the QM-WMC origination points AND a QM transmitter to the QM-RMCRX-BA.

Endpoints

QM-RMCRX-BAQM-MD7x2 QM-MD7x2

This QM-RMCRX-BA does not violate the two-midpoint rule as it is receiving an RGB signal from the TPMC-15/17-QM-L transmitter.

The TPMC-15/17-QM-L is not a switcher, but a transmitter/endpoint. Therefore, even when designated as the endpoint from two midpoint switchers, the QM output of the TPMC-15/17-QM-L can become another transmitter sending RGB video at the touchpanel’s native resolution and aspect ratio.

QuickMedia Transport System

Using a proprietary signal routing solution, signals such as composite video, S-video, RGBHV, audios, and microphone, are all transported using a single cable solution called QuickMedia (QM).

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The QM transport system port is capable of managing computer, video, and audio signals simultaneously through one Crescat-QM wire, simplifying installations.

Routing Crestron Certified Wire is less expensive and much simpler than routing multi-colored, multi-conductor coax cable. All Crestron products using the QM transport system are capable of sending and receiving QM signals via Crestron Certified Wire. Installation of any QM device is as simple as installing one set of QM wires from output to input. Installations are flexible, affordable, and fast.

The Crestron QuickMedia cable “CRESCAT-QM” contains one CAT5E cable and one Cresnet

cable in siamese jackets.

NOTE: Do not untwist the two wires in a single pair for more than 1/3-1/2" (0.84 – 1.27 cm) when making a connection. The twists are critical to canceling out interference between the wires.

CRESCAT-QM Cable

The QuickMedia transport mechanism performs delay compensation on each video input to compensate for signal skew, and frequency/bandwidth compensation for cable length. Signal skew occurs when part of the signal is delayed with respect to other signal components. The amount of skew largely depends on the length and design of the wire. Because CAT5 consists of twisted pairs that are twisted together in the cable, unequal wire lengths are created.

NOTE: Only the QM IN 1 port features delay compensation for signal skew. For information on maximum cable lengths, refer to “QM (QM-L versions only)” on page 18.

The maximum aggregate cable length from QM transmitter to QM receiver is limited by the loss of bandwidth over long distances and the amount of available skew compensation. A cable rated at 15 ns of skew per 100 meters (328 ft.) means that a cable will have no more than a 15 ns difference between the fastest and slowest RGB signals over 100 meters of cable.

To determine the allowable maximum length of installed cable, the installer must first perform a calculation based on the skew rating of the cable. The use of lowresolution signals may allow increased cable length but must be tested with the sources to be used. In any case, the maximum aggregate cable length should be limited to 328 feet to prevent loss of bandwidth.

Skew compensation is primarily relevant to RGB sources; however, any/all video or VGA signals may experience a loss of quality over very long lengths of cable. This phenomenon is due to the added resistance and capacitance of longer cable lengths, and is not particular to either Crestron and/or QuickMedia systems. To ensure sufficient bandwidth to support signal resolutions up to 1600 x 1200, the maximum aggregate cable length should not exceed 328 feet. The use of lower-resolution signals may allow increased cable length but must be tested by the installer with the sources to be used.

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For pin assignment information, refer to “QM (QM-L versions only)” on page 18. Refer to page 22 for additional QuickMedia network wiring information.

Identity Code

All equipment and user interfaces within the network require a unique identity code (Net ID). These codes are two-digit hexadecimal numbers ranging from 03 to FE. Refer to “Cresnet” on page 28 for instructions on setting the unit's Net ID. The Net ID of each unit must match an ID code specified in the SIMPL Windows program. Refer to the latest version of the Crestron Isys i/O™ TPMC-15 & TPMC-17 Series Programming Guide (Doc. 6350) for details of the SIMPL Windows procedure.

Configuring the Touchpanel

NOTE: The only connection required to configure the touchpanel is power. Refer to “Hardware Hookup” on page 47 for details.

The TPMC-15 and TPMC-17 are configured from the SETUP MENU.

NOTE: If no project has been loaded, or if an invalid project has been loaded, the touchpanel displays an error message and defaults to the SETUP MENU screen.

If a project is running, the SETUP MENU can be accessed using one of two methods:

Via USB Keyboard

1. Attach a USB keyboard as shown in “Hardware Hookup” on page

47.

2. Open the “Validate User Account Info” window (shown below) by pressing Ctrl+Alt+Shift on the keyboard.

“Validate User Account Info” Window

3. Enter the user account tpmcadmin, and the password tpmcadmin and click Validate.

NOTE: The password is case sensitive. After logging in, the password can be changed from the “Security” window. Refer to page 26 for more information.

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4. When the “TPMC Debug Output” window appears (shown in the following diagram), select Project | Enter Setup Mode to enter the SETUP MENU (shown on page 26).

“TPMC-15-QM-L Debug Output” Window

Via Crestron Toolbox

NOTE: The Crestron Toolbox (replacement for Crestron Viewport, you may continue to use Viewport version 3.109 or later if desired) is a broadbased software package that accomplishes multiple system tasks, primarily using an RS-232 or TCP/IP connection between a PC and one or more Crestron control systems.

NOTE: The minimum version of Crestron Toolbox required to operate with the TPMC touchpanels is version 1.1.2.0 or later.

1. Establish communication with the touchpanel as described in “Establishing Communications” on page 52.

2. Right-click on the device and select Functions | Setup Mode….

“Setup/Calibrate” Window

3. Select Enter Setup Mode. The SETUP MENU will be displayed as shown in the following diagram.

NOTE: Select Exit Setup Mode to exit the SETUP MENU.

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TPMC-15/17 SETUP MENU

The SETUP MENU provides access to all basic functions and parameters. It is divided into SETUP, ETHERNET, STANDBY TIMEOUT, MISC. CONTROLS and SHUTDOWN sections.

NOTE: To allow the touchpanel to upload projects, Standby Timeout is disabled until approximately five minutes after the project is loaded.

To exit the SETUP MENU and return to the program, press Exit, located at the bottom of the SETUP MENU. To reboot the touchpanel, press Save & Reboot, located in the SHUTDOWN section of the SETUP MENU.

SETUP MENU Details

The SETUP MENU allows configuration of the touchpanel’s settings for security, Cresnet, RS-232 communications, display, runtime project, video, audio, annotation, and embedded applications.

Security

The Security button opens the “Security Setup” window, which allows the user to change the username and password of the system account, setup and close network connections, and clear cookies.

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“Security Setup” Window

Click Setup Connections… to open the “Network Connections” window. This window is used to map to a network drive. A mapped network drive permits easy access to embedded application files (Word, Excel, Powerpoint, MediaMarker, etc.) and provides a location to save files. To further customize the installation, network drives containing compiled touchpanel project files can also be mapped.

“Network Connections” Window

To add a new network connection, click Add….

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“Configure Network Connection” Window

To Add a network drive, click

1. Map this connection by selecting a drive letter from the Map Drive Letter drop box.

2. Enter a User Name and Password.

3. Click the Remember and reconnect on startup checkbox if so desired.

4. Click OK to enable the new network connection and return to the “Network Connections” window.

Once all changes to network connections have been completed, click OK to return to the SETUP MENU.

to browse for the new network connection.

Cresnet

The “Cresnet Setup” window allows you to enable or disable Cresnet and permits changing the Cresnet ID.

“Cresnet Setup” Window

Select Enable for normal Cresnet communication mode and Disable when the touchpanel is connected to a control system via Ethernet. Communication mode is factory set to Enable.

The Cresnet network identity number (CRESNET ID) is displayed in the “Cresnet Setup” window. CRESNET ID is the two-digit hexadecimal number. The hexadecimal number can range from 03 to FE and must correspond to the Net ID set in the SIMPL Windows program of the Cresnet system. Matching IDs between

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touchpanel and SIMPL Windows program is required if data is to be successfully transferred. The Net ID for the TPMC-15 and TPMC-17 is factory set to 03. No two devices in the same system can have the same Net ID.

Two buttons below the hexadecimal display, UP and DOWN, increase and decrease the CRESNET ID by one, respectively.

Select OK to accept the changes and return to the SETUP MENU.

Touch Screen

The Touch Screen button determines if the RS-232 serial port is used for communicating with other devices. Enabled must be selected to establish communications and upload programming via the serial connection. The “Touch Screen /Console Settings” window also provides touch screen calibration by pressing Calibrate Touch Screen….

“Touch Screen/Console Settings” Window

When the serial port is enabled, parameters for serial communications can be set in the Console Settings section of the “Touch Screen/Console Settings” window.

To view the mouse cursor on the touchpanel, select On in the Mouse Cursor section of the “Touch Screen/Console Settings” window. The mouse cursor will only be displayed if a mouse is connected to the touchpanel.

When Calibrate Touch Screen… is pressed, the calibration screen will be displayed. Touch the screen to begin the calibration process. If the screen is not pressed within sixty seconds, the calibration sequence will stop and the screen will display the “Touch Screen/Console Settings” window.

If the screen is touched within the sixty second timeout, the screen displays the message “Touch Upper Left” centered on the panel with a cross hair in the upper left corner. Touch the center of the cross hair in the corner of the screen to initiate calibration. Another message, “Touch Upper Right”, appears with a cross hair in the correct corner. Touch the center of the cross hair in the corner of the screen. A final message, “Touch Lower Right”, appears with a cross hair in the correct corner. Touch the center of the cross hair in the corner of the screen to conclude calibration and return to the “Touch Screen/Console Settings” window.

NOTE: When touching the screen during calibration, be as accurate as possible. Use the tip of a capped pen or the eraser end of a pencil. To cancel calibration and return to the “Touch Screen/Console Settings” window without saving calibration data, create a calibration error by touching the screen in the same spot for each calibration point.

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NOTE: The touchpanel’s calibration routine can also be accessed through Crestron Toolbox if the touchpanel is connected to a control system via Cresnet and/or TCP/IP or to a PC via RS-232 by selecting the device from the Network Device Tree and right-clicking the device to select Functions | Setup Mode…. Select Enter Calibration Mode to begin calibration.

Press OK to accept the changes and return to the SETUP MENU.

Display Output (QM-L Versions Only)

Pressing Display Output shows the output resolution of the touchpanel and provides test charts for adjusting skew, peak, and boost settings on a remote display.

“Display Output” Window

Select the following Test Patterns, in the following order, and adjust the display as necessary.

1. Vertical Lines

2. Grid

3. Color Bars

4. Grayscale Gradient

5. Frequency Adjust Test

6. Streak Test

7. Skew Test

8. RGB Gradient

Select Project

Permits the selection of the touchpanel program, a .vtz file. The default file location is the internal flash. To select a project from the internal flash, select Browse and select the compiled project to be loaded.

If loading an external file, check External as the Project Working Path and use the Select button to select the network drive and/or flash drive where the compiled

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project is located. After selecting the location of the compiled project, select Browse to find the compiled project file.

NOTE: Selecting the External option permits you to connect to a network drive, USB devices, and the PC Card ports on the rear of the TPMC-15 or TPMC-17.

NOTE: If External is checked, the display list cannot be viewed via Crestron Toolbox.

After the compiled project has been selected, press Load to load the project to the touchpanel.

“Select Project” Window – Project to Load

RGB Video

Each one of the RGB (QM-L versions only) and video inputs is selected and adjusted from this window. Click on an input tab and adjust the settings for the selected input.

The “Video Setup” window can be brought up and hidden using reserved join numbers from within a project. Refer to the latest version of the Crestron Isys i/O™ TPMC-15 & TPMC-17 Series Programming Guide (Doc. 6350) for more information.

RGB Setup (QM-L Versions Only)

The setup screen for an RGB source contains the settings as displayed in the following image. Changes are made in real time.

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“Video Setup” Window - RGB 1 Tab (QM-L versions only)

RGB is setup using the Size, Position, Color, and Lock Sync controls. The following test patterns are recommended for adjustment.

Lock Sync – A vertical (alternating black/white lines) line test pattern screen is recommended. Lock Sync is available for RGB only.

NOTE: The vertical line test pattern should look uniform. If you see dark vertical bars in the test pattern, adjust ‘Coarse’ to eliminate bands. If you see only horizontal noise, adjust ‘Fine’ to reduce or eliminate noise. You may also need to perform this vertical line adjustment again after changing the size of the display image.

Size and Position – A vertical/horizontal line grid screen test pattern is recommended when adjusting for position and size.

Color – Color bar and gray scale screens test patterns are recommended for color adjustments. All inputs are adjusted for brightness and contrast. Red, green and blue are individually adjusted for an RGB input. Hue and saturation are adjusted for composite, S-video and component video inputs.

NOTE: Changes made in the SIMPL windows program override these color adjustments.

NOTE: When Default is selected, all controls are set to zero.

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Calibrate Auto, Default and Manual

Auto calibrate is the preferred setup method for RGB. Auto calibrate automatically adjusts the input setting every time the source is selected. It looks at the sync for “front and back porch”, and sets them for the selected input. Auto calibrate is a onetime setting that is performed in the “Video Setup” window for each RGB input. You must select the source and have it display before selecting Auto from the Calibrate area. You can return to this setup screen when you want to perform auto calibrate in the future.

If this selection does not look correct, select default calibrate, which sets the input setting to the factory defaults.

Manual calibrate permits you to manually adjust the controls.

NOTE: If you are unable to obtain a stable RGB window using Auto or Default, perform the manual lock sync adjustment (coarse and fine) before continuing with the color size and position adjustments.

Presets

Up to 30 presets may be stored for future retrieval. Press Store to store the settings in the preset location displayed. Press Load to load the settings of the preset location displayed.

Video Setup (CH-L & QM-L Versions)

The setup screen for each video source contains the settings as displayed in the following image. Changes are made in real time.

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“Video Setup” Window - Video 1 Tab

Video is setup using the Color and Overscan controls. The following test patterns are recommended for adjustment.

Overscan

Overscan is the active image area in a video picture that is outside the edges of the display device (does not apply to RGB). Over-scan first came about because of noise and other artifacts at the beginning and end of the scan lines. To reliably eliminate the noise and fill the screen with a picture, the outside edge of the active picture area was pushed out past the edge of the display area. The average or targeted over-scan loss is about 5 to 10% of the image on each edge. Digital images have nearly eliminated the noise and other artifacts at the edge of the picture, so more of the video image can be safely shown. The Normal setting will usually the correct choice for most video inputs.

Presets

Up to 30 presets may be stored for future retrieval.

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Input 1 & Input 2

The “Video Setup” window has tabs for adjusting peak, boost, skew (QM Input #1 only), and preset settings for each of the inputs as shown in the following image. Changes are made in real time.

“Video Setup” Window - Input 1 Tab – QM-L Version

Adjust peak and boost to compensate for white or black streaking. On Input #1 of QM-L versions, adjustments for red, green, and blue skew are available to compensate for the varying distances that a video signal must travel in a QM cable.

NOTE: QM Input #2 on the TPMC-15-QM-L and the TPMC-17-QM-L does not have adjustments for skew compensation.

Up to 255 preset locations are available to store settings for peak, boost, and skew. In QM systems using auto compensation, the touchpanel can be set to automatically recall preset values upon receipt of a QM ID by selecting Auto Load on QM ID. For more information on auto compensation, refer to the latest version of the Crestron Isys i/O™ TPMC-15 & TPMC-17 Series Programming Guide (Doc. 6350).

For more information on peak, boost, and skew settings, refer to the latest revision of the Crestron MediaManager Control, Switching and Management Applications Guide (Doc. 6244) which can be downloaded from the Crestron website.

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Manage Presets

Use the Manage Presets tab to copy presets for size, position, and color for one source to other sources.

“Video Setup” Window – Manage Presets Tab

Audio

For all versions of the TPMC-15/17, pressing Play Test plays a short internal audio file. Volume and balance adjustments are available for the Local Audio, Microphone, Headphones, and an overall Speaker volume and balance control. In addition, the key click sound can be enabled or disabled by pressing Key Click. Defaults are 25 for volume and zero for balance.

Changes to audio settings are made in real time.

The “Audio Setup” window on CH-L versions includes volume and balance controls for the line input volume that is labeled Input as shown in the following diagram.

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“Audio Setup” Window-CH-L Version

The “Audio Setup” window on QM-L versions is shown in the following diagram. It includes tabs containing controls for the QM inputs and the QM output.

“Audio Setup” Window-QM-L Version

From the QM Inputs tab, volume levels for the program and microphone audio can be adjusted for each of the QM inputs.

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“Audio Setup” Window – QM Inputs Tab

From the QM Output tab, the gain of the program audio output and the EQ settings for the speech output can be adjusted as shown in the following diagram. Additionally, the touchpanel can be set to transmit the touchpanels actual QM ID or a specific QM ID for use in QM systems using auto compensation. For more information on auto compensation, refer to the latest version of the Crestron Isys i/O™ TPMC-15 & TPMC-17 Series Programming Guide (Doc. 6350).

“Audio Setup” Window – QM Output Tab

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Annotation

The Annotation button displays the “MediaMarker Session Information” window.

“MediaMarker Session Information” Window

The “MediaMarker Session Information” window allows the author name, time, date, session title and session notes to be stored for the current frame. The Author dropdown listbox contains all the authors available on the system. Authors can be added and removed from the Edit | Preferences | Authors menu within

MediaMarker, or by pressing

Frames created during the annotation session will use a default annotation template file, frame prefix and frame output file type.

Each new frame title will contain the frame prefix followed by a sequential frame number.

The frame template serves as a starting point for each new frame. Crestron supplies some ready-made templates, or you can use one of your own.

Screen captures can automatically save the contents of the current annotation frame to an image file. The file will be saved as the default file type (HTML, JPG, BMP, PNG, or TIF) as specified in the session folder.

The Session Folder browse button select a flash memory card, a network drive, or a USB drive.

The Default Frame Template browse button templates. For Crestron provided templates, choose from the pulldown list.

permits searching other folders. You may

permits you to search for

For additional MediaMarker information, refer to page 69 and the help file included with the MediaMarker software.

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Embedded Apps

The “Embedded Apps” window permits you to set internet security to different levels for different types of internet sites.

“Embedded Apps” Window

Three security levels, high, medium, and low can be selected for each of the three zones, internet, intranet, and trusted sites. The security levels are defined as:

• High: The safest way to browse, but also the least functional. Less

secure features are disabled. Appropriate for sites that may have harmful content.

• Medium: Safe browsing and still functional. Prompts before

downloading potentially unsafe content. Unsigned ActiveX controls will not be downloaded. Appropriate for most internet sites.

• Low: Minimal safeguards and warning prompts are provided. Most

content is downloaded and run without prompts. All active content can run. Appropriate for sites you absolutely trust.

Press Default to restore the default security settings. By default, security is set to High for internet, Medium for intranet, and Low for trusted sites.

The “Embedded Apps” window also permits you to enable the popup windows (child windows) that open when you are in Internet Explorer (not the popup windows of the embedded applications).

Press Close after all changes have been made. The touchpanel must be rebooted for changes to take effect. Refer to “SHUTDOWN Details” on page 46 for more information.

A list of trusted sites can be created and edited by pressing Add/Remove Trusted Sites.

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To add or remove a trusted site, press Add/Remove Trusted Sites to open the “Trusted Sites” window. From here, trusted sites can be added and edited. Sites are listed by either domain name or IP address. Once all sites have been entered, press Close.

“Trusted Sites” Window

NOTE: Save & Reboot on the SETUP MENU must be selected for Embedded Apps changes to take effect.

NOTE: While browsing the Internet with the TPMC-15 and/or TPMC-17, clicking on a link may cause a message box titled "Restrictions" to appear that contains the text "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator." If this message appears, checking Enable Popup Windows in the “Embedded Apps” window may correct this error. Other restrictions may also cause this error, so this may not prevent all occurrences.

ETHERNET Details

The ETHERNET MENU allows configuration of the touchpanel settings for Ethernet communications.

Ethernet

Press the Ethernet button to access the “Ethernet Setup” window. Changes are made in real time and there is typically no need to reboot. The Ethernet address and mask are displayed on this screen.

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“Ethernet Setup” Window

Click TCP/IP Setup to open the “EthernetExternal Properties” window. This window displays the connection and related required items.

“EthernetExternal Properties” Window

To establish dynamic or static processing, select Internet Protocol (TCP/IP) and click Properties.

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“Internet Protocol (TCP/IP) Properties” Window

Transmission Control Protocol/Internet Protocol (TCP/IP) is a set of protocols that defines how to transfer data between two computers. TCP monitors and ensures correct transfer of data. IP receives the data from TCP, breaks it up into packets, and ships it off to a network. The IP address is a unique number consisting of four parts separated by dots, e.g., 165.113.245.2.

Dynamic Host Configuration Protocol (DHCP) is a protocol for assigning dynamic IP addresses to devices on a network. With dynamic addressing, a device can have a different IP address every time it connects to the network. In some systems, the IP address of the device can even change while it is still connected. DHCP also supports a mix of static and dynamic IP addresses.

Dynamic addressing simplifies network administration because the software keeps track of IP addresses rather than requiring an administrator to manage the task. New computers can be added to a network without manually assigning each one a unique IP address.

IP Table

Edit, remove, or enter a control system’s IP address in the IP table to enable communication between the touchpanel and a control system. The touchpanel can communicate with multiple control systems.

Refer to the latest version of the Crestron 2-Series Control Systems Reference Guide (Doc. 6256) for more information on IP tables.

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“IP Table Setup” Window

The IP ID is the ID number that is used to identify the touchpanel in the control system’s IP table. The IP ID should match the IP ID set in the SIMPL Windows program.

Identity

Press Identity to open the “Network ID” window. The “Network ID” window displays the hostname and workgroup that identify the touchpanel on the network. The hostname may be used when transferring a program over Ethernet using Crestron Toolbox. This window permits editing of the hostname and workgroup.

“Network ID” Window

NOTE: The hostname is required for Ethernet communication.

Sharing

Press Sharing to open the “Configure Shared Folders” window. This window is used to set up shared folders. Sharing enables remote computers to view and/or modify files stored on the touchpanel.

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“Configure Shared Folders” Window

Click Add New Share… to browse and add directories with permission to read-only or read/write. Click Close after adding all folders to be shared.

MISC. CONTROLS Details

The Misc. Controls MENU contain the Diagnostics and Show Keyboard buttons.

Press the Diagnostics button to display the firmware version number, control popup messages and appearances, and to reset the end user license.

There are various types of popup messages. Following are definitions of each message type:

• Warning: An event occurred that may affect the normal operation of

the unit.

• Error: An operation has failed.

• Fatal: An event occurred which will require the unit to be reset.

The “Diagnostics” Window in Miscellaneous Controls

Click the Show Keyboard button to display the on-screen keyboard.

The on-screen keyboard can be used in an identical manner to a physically connected keyboard. The on-screen keyboard can be used in any of the embedded applications, for example, enter a web address, enter data into a spreadsheet, etc.

Exit the on-screen keyboard by selecting File | Exit.

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On-Screen Keyboard

NOTE: If Ctrl+Alt+Shift is selected from the onscreen keyboard, user accounts and passwords can no longer be typed from the onscreen keyboard or an external keyboard.

NOTE: The on-screen keyboard is not used in the annotation mode or with MediaMarker Notebook.

SHUTDOWN Details

To reboot the touchpanel, press Save & Reboot, located in the SHUTDOWN section of the SETUP MENU.

To turn off the touchpanel, press Shut Down, located in the SHUTDOWN section of the SETUP MENU. This is the recommended method for powering down the touchpanel. After the touchpanel has shut down, the power supply can be safely removed from the touchpanel.

STANDBY TIMEOUT Details

The STANDBY TIMEOUT function can turn off the touchpanel display when the screen has not been touched for a specified time frame (minutes). When the touchpanel is activated, the last screen to be displayed reappears. Minutes can vary from 0 to 120, where 0 disables the timeout. Press Modify to adjust the timeout period.

“Standby Timeout” Window (QM-L Versions)

To increase the timeout period, press Up. To decrease the timeout period, press Down.

QM-L versions can select whether the display is turned off, the QM output is turned off, or both the display and the QM output are turned off.

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Hardware Hookup

Make the necessary connections as called out in the following illustrations. Refer to “Network Wiring“ on page 21, “CAT5 Wiring (CH-L Versions Only)” on page 22, and “QM Network Wiring (QM-L Versions Only)” on page 22 before applying power. If the TPMC-CH-IMC is to be used (CH-L versions only) for connecting CAT5 audio and CAT5 video, refer to the latest revision of the TPMC-CH-IMC Operations Guide (Doc. 6345) for more information.

CAUTION: Do not apply excessive pressure to the touchscreen display during handling. Doing so can crack the screen and damage the touchpanel.

CAUTION: PCMCIA cards should be installed with the label facing the screen.

NOTE: To prevent overheating, do not operate this product in an area that exceeds

the environmental temperature range listed in the table of specifications.

NOTE: The maximum continuous current from equipment under any external load conditions shall not exceed a current limit that is suitable for the minimum wire gauge used in interconnecting cables. The ratings on the connecting unit's supply input should be considered to prevent overloading the wiring.

NOTE: The headphone output is for WAV and Line audio only. It does not carry the microphone signal.

NOTE: Audio, video, and QuickMedia connections must use Crestron Certified Wire (CresCAT, CresCAT-D, CresCAT-Q, etc.) to ensure optimum performance.

Hardware Connections for the TPMC-15-CH-L (Shown Without 9-inch Power Cable)

ETHERNET:

10/100 BASE-T

ETHERNET TO LAN

RS-232: TO PC OR ANY RS-232 DEVICE

USB:

FOR 3

PARTY

PERIPHERALS

POWER:

FROM PWR OUT

CONNECTOR

(12.5VDC, 8.4A)

HEADPHONES

PC CARD:

FOR (2) TYPE II

PCMCIA CARDS

(BEHIND COVER)

CRESNET: TO CONTROL SYSTEM AND OTHER CRESNET DEVICES

VIDEO IN:

CARRIES BALANCED VIDEO

I/O AUDIO:

CARRIES BALANCED AUDIO IN

AND MIC OUT

PWR IN:

FROM TPMC-L-IMC

PWR OUT: TO POWER PORT ON TOUCHPANEL

CAUTION: When using an interface module to connect video signals to the touchpanel, only use the TPMC-CH-IMC Interface module. Use of other “IMC” products could damage the panel.

NOTE: The TPMC-17-CH-L has the same connections.

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Hardware Connections for the TPMC-15-QM-L (Shown Without 9-inch Power Cable)

ETHERNET:

10/100 BASE-T

ETHERNET TO LAN

POWER:

FROM PWR OUT

CONNECTOR

(12.5VDC, 8.4A)

PC CARD:

FOR (2) TYPE II

PCMCIA CARDS

(BEHIND COVER)

CARRIES AUDIO, VIDEO, RGB,

QM IN:

AND MICROPHONE SIGNALS

PWR IN:

FROM TPMC-L-IMC

RS-232:

TO PC OR ANY

RS-232 DEVICE

USB:

FOR 3

PARTY

PERIPHERALS

HEADPHONES

CRESNET: TO CONTROL SYSTEM AND OTHER CRESNET DEVICES

QM OUT:

CARRIES AUDIO, VIDEO, RGB,

AND MICROPHONE SIGNALS

PWR OUT: TO POWER PORT ON TOUCHPANEL

NOTE: The TPMC-17-QM-L has the same connections.

When connecting power, Crestron recommends using the included TPMC-L-IMC Interface Module to bring power from the included power supply to the touchpanel. The TPMC-L-IMC is connected between the power supply and touchpanel and allows power lines to be run from a remotely located power supply to the touchpanel using 14 gauge, stranded, speaker wire as shown in the following diagram.

Hardware Hookup

CABLE CONNECTED TO

PWR PORT ON BOTTOM OF

TOUCHPANEL

TO TOUCHPANEL:

(60 ft MAX @ 14 GAUGE x2)

OBSERVE POLARITY

(+ to + and – to –)

PWR IN:

FROM EXTERNAL

POWER SUPPLY

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For more information, refer to the latest revision of the TPMC-L-IMC Data Sheet (Doc. 6385).

The TPMC-15 and TPMC-17 wall mount touchpanels are equipped with a voltage monitor (located on the rear of the touchpanel) that monitors the incoming voltage from the TPMC-L-IMC. If the voltage level is too high, power to the touchpanel will be interrupted and an LED on the rear of the touchpanel, indicating “Over Voltage” will be illuminated.

If the voltage level is too low, an LED on the rear of the touchpanel, indicating LOW VOLTAGE will be illuminated. Crestron does not recommend operating the touchpanel when the LOW VOLTAGE LED is illuminated.

A possible cause of low voltage may be a long cable run between the touchpanel and the TPMC-L-IMC. When the LOW VOLTAGE LED is illuminated, the wiring between the touchpanel and the TPMC-L-IMC may be too long. Crestron recommends using two 60 foot (or less) runs of 14-gauge stranded wire between the touchpanel and the TPMC-L-IMC. For more information, refer to the latest revision of the TPMC-L-IMC Data Sheet (Doc. 6385).

NOTE: If the touchpanel is installed within close proximity to the power supply (i.e. within a lectern), remove the power cable connecting the PWR OUT port to the PWR port and connect the power supply to the PWR port of the touchpanel without using the TPMC-L-IMC.

Mounting Options

The TPMC-15 and TPMC-17 touchpanels install simply and cleanly into existing or newly constructed walls with an assortment of pre- and post-construction mounting options. All mounting options are provided separately from the actual touchpanel. Refer to the table after this paragraph for a complete list of mounting options and respective Installation Guides for these touchpanels.

Mounting Options for the TPMC-15/17-QM/CH-L

PRE-CONSTRUCTION*

OPTION

Back Box Kit - BB-15L

Pre-Construction Mount

Kit

Mud Mount Kit

(accessory)

Trim Mount Kit

(accessory)

- Wall Mount Kit – Mud WMKM-15L 6364

- Wall Mount Kit – Trim WMKT-15L

* Pre-construction refers to framed walls prior to hanging drywall.

** Post-construction refers to framed walls with drywall hung.

POST-CONSTRUCTION**

OPTION

- PMK-15L

- MMK-15L

- TMK-15L

MODEL NUMBER DOCUMENT

BB-17L

PMK-17L

MMK-17L

TMK-17L

WMKT-17L

NUMBER

6362

6367

6363

6368

6364

6369

6365

6370

6365

6370

NOTE: There is also a rack mount kit available for the TPMC-15 touchpanel (known as RMK-15L). Refer to the latest version of the RMK-15L Installation Guide (Doc. 6366) which is available from the Crestron website.

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If the BB-15L/BB-17L or PMK-15L/PMK-17L are to be used and a touchpanel is not available, the installer can either leave the hole in the mounting surface open (if permitted by local building codes) or attach the cover plate supplied with the mounting kit.

Touchpanel Mounting

Required Tools

 #2 Phillips tip screwdriver

1. If the cover plate is attached, use a #2 Phillips screwdriver to loosen and remove the four screws and plate.

2. Connect all required cables to the touchpanel.

3. Insert the touchpanel (without its bezel) into the mounting option and align the eight screw holes.

4. Insert and tighten the eight supplied screws (finger tight and then using a #2 Phillips screwdriver, tighten an additional 1/8-turn).

5. Cover the mounted unit with the bezel. Refer to the illustration after this step for guidance.

Exploded View for Mounting the TPMC-15-QM-L in the Optional BB-15L Back Box

Touchpanel Removal

If it is necessary to remove the touchpanel after it has been installed into a mounting surface, complete the following steps in the order provided to remove the touchpanel. The only tool required is a #2 Phillips tip screwdriver.

1. Lift the bezel off the touchpanel. Do not apply excessive pressure to the touchscreen.

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2. Loosen and remove the eight screws that secure touchpanel to the mounting option in use.

3. Using equal pressure, carefully remove the touchpanel from the opening.

4. If necessary, secure and label the attached cables before disconnecting them from the back of the touchpanel.

Recommended Cleaning

Keep the surface of the touchscreen free of dirt, dust, or other materials that could degrade optical properties. Long term contact with abrasive materials can scratch the surface, which may detrimentally affect image quality.

For best cleaning results, use a clean, damp, non-abrasive cloth with any commercially available non-ammonia glass cleaner. Bezels may not provide a complete watertight seal. Therefore, apply cleaning solution to the cloth rather than the surface of the touchscreen. Wipe touchscreen clean and avoid ingress of moisture beneath the bezels.

Programming

For information on programming the TPMC-15 or TPMC-17 touchpanels, refer to the latest version of the Crestron Isys i/O™ TPMC-15 & TPMC-17 Series Programming Guide (Doc. 6350).

Uploading and Upgrading

NOTE: Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. Please check the Crestron website (http://www.crestron.com/updates) for the latest versions of software and firmware. New users are required to register to obtain access to this site.

Assuming a PC is properly connected to the entire system, Crestron programming software allows the programmer to upload programs, projects and firmware to the system and touchpanels after their development. However, there are times when the files for the program and projects are compiled and not uploaded. Instead, compiled files may be distributed from programmers to installers, from Crestron to dealers, etc. Even firmware upgrades are available from the Crestron website as new features are developed after product releases. In those instances, one has the option to upload via the programming software or to upload and upgrade via the Crestron Toolbox.

NOTE: Refer to the note on page 25 for important information regarding compatible versions of Crestron Toolbox and Viewport.

The following sections define how one would upload a SIMPL Windows program to the control system, upload a VT Pro-e project, or upgrade the firmware of the TPMC-15/17. However, before attempting to upload or upgrade, it is necessary to establish communications between the PC and the touchpanel.

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Establishing Communications

When communicating with a touchpanel from a PC, one of three communication methods can be used:

• Indirect RS-232 serial communication via control system

• Direct RS-232 serial communication

• TCP/IP communication

Indirect Serial Communication via Control System

The procedure in this section provides details for RS-232 communication between the PC and the touchpanel via the control system. This method can be used to communicate with the control system directly and with a touchpanel via the control system’s Cresnet connection.

Refer to the following figure for a typical connection diagram connecting to a touchpanel via a control system.

Indirect Serial Communications Setup Connections

1. Ensure that all devices are connected to the control processor and the control processor is connected via serial cable to the PC.

2. Open Crestron Toolbox and click Tools | Manage Address Book to display a list of available devices. Select Serial on COM1 as the connection type. Serial on COM1 is an entry in the DefaultAddressBook that is included with Crestron Toolbox.

The PC communication settings specified here should match the protocol that the control processor expects. The usual settings are as follows:

• Port = COM 1 through COM 8. Select the correct COM port on the PC.

• Baud rate = Auto-detect.

• Parity = None.

• Number of data bits = 8.

• Number of stop bits = 1.

• Hardware handshaking (RTS/CTS) enabled.

• Software handshaking (XON/XOFF) not enabled.

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“Address Book” Window – Serial Setup

3. After setting the correct parameters, click OK to return to the Crestron Toolbox main window.

4. Click Tools | Network Device Tree, or click the network device tree icon

to display the devices in the system. Select Serial on COM1 from the

drop down list if it is not already selected. If communication is successful, the network devices that are connected to the control system are displayed.

Network Device Tree

To view a specific device, expand the network device tree by clicking +. Expand the network device tree till the device to be managed is selected. Right-click the desired Net ID to open the sub-menu. This menu provides a wide range of functions, including; change the Net ID, open text console, upload project, update firmware, etc.

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Network Device Tree Sub-Menu -Functions

Direct Serial Communication

Crestron devices that have an RS-232 port can be connected directly to a PC.

To prepare the touchpanel for direct communication from a PC, refer to the following figure. Connect the RS-232 port of the computer directly to the RS-232 port of the touchpanel using Crestron Cable Number STCP-502PC or equivalent. Refer to “RS-232” on page 14 for pin assignments.

NOTE: Direct serial communication is a faster method for transferring programming and projects than indirect serial communication, which uses the control system’s Cresnet connection.

Direct Serial Communications Setup Connections

1. Apply power to the touchpanel.

2. Open Crestron Toolbox.

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3. Click the Address Book icon , or select Tools | Manage Address Book to open the Address Book. The Address Book allows you to maintain

a list of accessible control systems and network devices. You can establish a session with any or all of the devices in the address book (provided the PC has a valid connection to each Cresnet or Ethernet network).

4. Select the device from the Address Book or click Add Entry and type a name for the new device.

5. Select RS232 as the Connection Type and select the serial settings of the device. This sets the PC to the same serial settings. Enter the settings and click OK.

For touchpanels, the default settings are:

• Port = COM 1

• Baud Rate = 15200 (or select Auto-Detect)

• Parity = None

• Data Bits = 8

• Stop Bits = 1

• Hardware Handshaking (RTS/CTS) not enabled

• Software Handshaking (XON/XOFF) not enabled

Crestron Toolbox Address Book Setup

6. Select Tools | System Info or click the System Info icon . Select Touchpanel Direct from the drop down list if it is not already

selected. If communication is successful, the “System Info” window displays the operating system, Cresnet ID, connection parameters, memory usage, and hardware information.

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Toolbox – System Info

The Functions menu may now be used to upload a project, update firmware, and reset the network ID.

Toolbox Functions Menu

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TCP/IP Communication

This section explains how to configure a TPMC-15/17 to communicate over Ethernet using TCP/IP. These procedures assume that the touchpanel has been powered up and connected properly.

PC-to-touchpanel communications can be implemented over TCP/IP as shown in the following diagram. TCP/IP is the fastest method of communicating between the PC and the touchpanel.

Typical Connection Diagram when Uploading a Touchpanel Project or Firmware to the Touchpanel via TCP/IP

1. To establish TCP/IP communications with the touchpanel, a serial connection must be established between the PC and touchpanel. Refer to “Indirect Serial Communication via Control System” on page 52 or “Direct Serial ” on page 54 for instructions.

2. While connected to the touchpanel, select Functions | Ethernet Addressing. The current IP address, IP mask and default router are displayed.

“Ethernet Address” Window

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3. Enter a new IP address, IP Mask, Default Router, or select Enable DHCP and click OK.

4. Ensure that all devices are connected to the control processor. For TCP/IP, use CAT5 straight through cables with 8-pin RJ-45 connectors to connect the LAN port on the touchpanel and the LAN port on the PC to the Ethernet hub. Alternatively, you can use a CAT5 crossover cable to connect the two LAN ports directly, without using a hub. The following figure illustrates pinouts for straight through and crossover RJ-45 cables. Pins 4, 5, 7, and 8 are not used.

RJ-45 Straight Through Cable – For Connection Through Hub

FROM

1 White/Orange Tx+ 1 Tx+

2 Orange Tx- 2 Tx-

3 White/Green Rc+ 3 Rc+

6 Green Rc- 6 Rc-

RJ-45 Crossover Cable – For Direct PC Connection

FROM

1 White/Orange Rc+ 3 Tx+

2 Orange Rc- 6 Tx-

3 White/Green Tx+ 1 Rc+

6 Green Tx- 2 Rc-

COLOR SIGNAL TO PIN SIGNAL

COLOR SIGNAL TO PIN

SIGNAL

5. Once the cable connections are made, open Crestron Toolbox and click Tools | Manage Address book to display the “Address Book” window.

6. Click Add Entry and type a name for the new device.

7. Click TCP as the connection type. Enter the IP address or hostname of the touchpanel and click OK.

“Address Book” Window – TCP/IP Setup

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8. Click Tools | System Info to display the “System Info” window. From the pull-down menu, select the entry created in step 7.

If the touchpanel is to communicate with a control system over TCP/IP, an IP table must be created on the touchpanel to identify the control system(s) it will communicate with over TCP/IP.

Use the following instructions to create the IP table.

1. Select Functions | IP Table Setup from the Toolbox menu bar.

“IP Table” Window

2. If the touchpanel already has an IP table, it is displayed at the top of the window.

3. Click Add Entry to add a new IP table entry or select an existing IP entry from the list and click Modify Entry. Up to 252 entries can be listed on a touchpanel’s IP table. Click Remove [Del] to remove a selected IP entry or click Clear List to remove all of the entries from the IP table.

NOTE: IP table entries that have not yet been sent to the device are listed in Red.

4. Click Load From File… to browse for a saved IP table.

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“Open” Window

5. To enter a new IP ID, select the hexadecimal IP ID of the control system from the IP ID list. The IP ID of the control system must match the IP ID that is specified for the control system in the SIMPL Windows program.

“IP Table Entry” Window

NOTE: All IP table entries are set as Master and cannot be changed.

6. In the IP Address/Hostname field, enter the static IP address of the control system, or if the control system is DHCP-enabled, its fully qualified domain name. After entering all of the information, click OK to add the device to the IP table.

7. Repeat this procedure for all the control systems that will control the touchpanel.

8. Click Save To File… on the “IP Table” window to save this IP table to the PC.

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“Save As” Window

9. Once all of the control systems have been listed, click Send to Device on the “IP Table” window to upload the IP table to the touchpanel. The touchpanel will reboot and all of the table entries will be listed in black.

NOTE: When an IP table is sent to the touchpanel, the previously loaded IP table is overwritten.

Troubleshooting Communications

Use the following checklist if communication cannot be established with the control processor.

1. Verify that you are using the correct cables. As described previously, an RS-232 connection requires a straight-through serial cable. TCP/IP connection requires a CAT5 cable with 8-pin RJ-45 connectors.

2. With a serial connection, verify that the correct COM port on the PC has been selected. Some computers have more than one COM port; some may be internal (e.g., for a modem). Consult the manufacturer’s documentation for further information about the COM ports on your PC.

3. Remove and reapply power to the control system.

4. If communication still cannot be established, contact Crestron customer service.

Uploading a SIMPL Windows Program

The SIMPL Windows file can be uploaded to the control system using SIMPL Windows or via Crestron Toolbox.

Upload via SIMPL Windows

1. Start SIMPL Windows.

2. Select File | Open to view the “Open” window, navigate to the SIMPL Window file (.smw), and click Open.

3. Select Project | Transfer Program.

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Upload via Crestron Toolbox

1. Verify that the procedure for “Establishing Communications” that begins on page 52 has been performed to establish a connection between the PC and the control system.

2. Open Crestron Toolbox.

3. Select Tools | System Info.

Crestron Toolbox – Tools | System Info

4. When the “System Info” window appears, the Functions option becomes available from the menu bar.

5. Select Functions | SIMPL Program.

The “SIMPL Program” window contains information about the currently loaded SIMPL program (if any), and permits you to stop, start, erase, retrieve, and upload a SIMPL program. This menu also permits you to upload to compact flash or internal flash.

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“SIMPL Program” Window

6. Click the

“Open” Window

7. Select a file and click Open. When the “SIMPL Program” window re-opens click Send.

button to browse for a new compiled (.spz) program.

Uploading a VT Pro-e Project

The compiled VT Pro-e project file can be uploaded to the touchpanel using VT Pro-e or the Crestron Toolbox. While the touchpanel can use project files that are located on a removable drive or a network drive, projects loaded with VT Pro-e or

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the Crestron Toolbox become the default touchpanel project. Other touchpanel projects can be selected from the “Select Project” section of the SETUP MENU described on page 30.

Upload via VT Pro-e

1. Start VT Pro-e.

2. Select File | Open | Project to view the “Open” window, navigate to the VT Pro-e file (.vtp), and click Open.

3. Select File | Upload Project. This automatically selects the compiled .vtz file.

Upload via Crestron Toolbox

1. Verify that the procedure for “Establishing Communications” that begins on page 52 has been performed to establish a connection between the PC and the touchpanel.

2. Open Crestron Toolbox.

3. Select Tools | System Info.

Crestron Toolbox – Tools | System Info

4. When the “System Info” window appears, select the touchpanel where the program will be uploaded. The Functions option becomes available from the menu bar.

5. Select Functions | Project.

6. The “Project” window is used to select the project to be uploaded to the touchpanel.

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“Project” Window

Each time a project is selected using the added to the Project File drop-down list. This makes it convenient to recall projects without need to browse to a directory.

Selecting Send All Files sends the entire project.

Selecting Send Selected File Types sends only the file types that are selected. Core Files are files that include touchpanel logic, join number remapping, and other files related to touchpanel functionality. Graphic Files are graphics that are displayed on the touchpanel screen. Sound Files are WAV files that are assigned within a touchpanel project. Font Files are fonts that are part of a touchpanel project.

Selecting Send Modified Files Only will only send files that are different from those that are currently stored in the touchpanel. Note that if any pages in the panel are not present in the project, those pages will be deleted from the panel.

NOTE: Toolbox compares the time required to send the modified files against the time required to send the entire project. Toolbox will then select the package with the shorter transmission time.

7. Click the button to browse for a new compiled (.vtz) program.

“Open” Window

command, that project is

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8. Select a file and click Open. When the “Project” window re-opens click Send to send the project to the touchpanel.

To verify that the project has been transferred successfully, select Tools | System Info. The new project information will appear in the upper left

corner of the “System Info” window.

Firmware Upgrade

To take advantage of all the touchpanel features, it is important that the unit contains the latest firmware available. Please check the Crestron website for the latest version of firmware. Not every product has a firmware upgrade, but as Crestron improves functions, adds new features, and extends the capabilities of its products, firmware upgrades are posted. To upgrade the firmware, complete the following steps.

1. Verify that the procedure for “Establishing Communications” that begins on page 52 has been performed.

2. Open Crestron Toolbox.

3. Open the Network Device Tree (the firmware upgrade function is also available in the SMW Program Tree window).

4. Right-click on the device and select Functions | Firmware.

Network Device Tree Window – Right-Click Sub Menu

5. The “Firmware” window displays the model and current firmware version. Click Upload New Firmware.

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“Firmware” Window

6. When the following screen appears, browse to locate the firmware (.csz) file.

Locate Firmware in the “Open” Window

7. Click Open and the file transfers to the unit.

NOTE: While performing firmware update, do not power off the device unless it is

unresponsive for an excessively long period of time (i.e. greater than 15-20 minutes).

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“File Transfer” Window

8. The “Firmware” window indicates the new firmware version. Click Close after the touchpanel automatically reboots.

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Operation

MediaMarker

Crestron’s MediaMarker software is used to create, organize and save presentations. A presenter can devise an entire lecture or demonstration and save it to the notebook. At the presenter’s discretion, the audience may view the presentation complete with annotation in real-time.

MediaMarker can be used with the TPMC-15, TPMC-17, or on a personal computer.

In addition to containing the tools required for object creation, MediaMarker can import graphics and text from many other applications. Importable objects include: HTML, JPG, BMP, PNG, and TIF.

MediaMarker projects can be saved and retrieved to disk or to a “notebook” (Export and Import functions in the File menu).

File | Export Project – Archives the project into one file.

File | Import Project – Opens and extracts all files from a previously exported

project into an active folder.

NOTE: When saving a project, the background images are stored as external graphic files. The graphic file type (HTML, JPG, BMP, PNG, and TIF) can be set within Edit | Preferences | Application Settings.

Additional information is available in the MediaMarker help file.

Security Infrastructure

Since the TPMC-15/17 does not use a traditional hard drive, but rather an image that gets restored every time the touchpanel is rebooted, any virus infection is cleared immediately after a reboot. However, using the currently available tools and techniques, Crestron has provided an infrastructure that protects against possible virus infections.

1. Executables/Scripts brought in on external media The implementation of the TPMC-15/17 series has restrictions on starting any application or script. The only applications that can be started are those allowed by Crestron, and these can only be started from the Crestron project.

2. Downloaded Program/Script The browser is customized in such a way that files cannot be downloaded. The only files the browser can open are the files it has plug-ins for, such as PDF, etc. The user cannot change the options, as this dialog box has been disabled.

3. Browser Hijack and Browser vulnerability Crestron has patched all currently known hijacks and vulnerabilities. Future updates can be downloaded from the Crestron website.

4. Email Viruses There is no e-mail client installed on the TPMC-15/17, so email-based viruses cannot be executed.

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5. Viruses that attack web/FTP servers The TPMC-15/17 does not run a web, or FTP server, and is therefore not listening to port 21 or 80. The only ports the system listens to are the ports registered to Crestron.

6. Virus from other machines on the network Since drives on the TPMC-15/17 can be shared on the network, it is possible that a virus can write itself to files/folders on these shares. Our recommendation therefore is to share as "Read-Only," so that viruses cannot attach themselves to files on the TPMC-15/17.

7. ActiveX and Java The TPMC-15/17 has ActiveX Disabled, and has no Java Virtual Machine installed. These applets cannot run on the TPMC-15/17.

NOTE: While browsing the Internet with the TPMC-15/17, clicking on a link may cause a message box titled "Restrictions" to appear that contains the text "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator." If this message appears, checking Enable Popup Windows in the “Embedded Apps” section of the SETUP MENU may correct this error. Other restrictions may also cause this error, so this may not prevent all occurrences.

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Problem Solving

Troubleshooting

The table after this paragraph provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative.

TPMC-15/17 Touchpanel Troubleshooting

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

Touchpanel does not function.

Touchpanel is not responding.

Touchpanel is not communicating with the network.

Touchpanel is not receiving power from a Crestron power source.

Touchpanel is not receiving sufficient power.

Touchpanel is incorrectly calibrated.

Touchpanel Cresnet ID is not set to match the Net ID in the SIMPL program.

Use Crestron Toolbox (via SIMPL Windows or VT Pro-e) to poll the network. Verify network connection to the touchpanel.

Use the included Crestron power supply. Verify all connections are made between power supply, TPMC-L-IMC, and touchpanel.

Inspect the LOW VOLTAGE LED on the rear of the touchpanel. If it is illuminated, decrease the length of wire between the touchpanel and the TPMC-L-IMC (60 feet max for 14-gauge speaker wire).

Enter “SETUP MODE” or use Crestron Toolbox to initiate the calibration sequence and recalibrate.

Use Crestron Toolbox to poll the network. Verify that the Cresnet ID for the touchpanel is properly set to match the Net ID in the SIMPL program.

Touchpanel Cresnet ID is not unique, two or more units share the same ID.

Touchpanel display is dark.

Unexpected response from the touchpanel.

Touchpanel does not communicate with RS-232 devices.

(continued on following page)

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Standby timeout has elapsed.

Touchpanel is incorrectly calibrated.

Incorrect RS-232 settings.

Use Crestron Toolbox to poll the network and verify that each ID is used only once.

Touch the screen to reactivate.

Enter “SETUP MODE” or use Crestron Toolbox to initiate the calibration sequence and recalibrate.

Match communication settings of touchpanel to peripheral device.

Touchpanel Media Centers Crestron Isys i/O™ TPMC-15/17-L Series

TPMC-15/17 Touchpanel Troubleshooting (continued)

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

Video window touchpanel has no display.

Communications via the LAN port is not functioning.

Improper video connection.

Incorrect video cable used.

Incorrect video format selection.

Incorrect VT Pro-e project file loaded.

Improper Ethernet connection (IEC).

Incorrect touchpanel selected in SIMPL Windows.

Another device set to the same IP address.

Possible bad port on the hub.

Verify proper connections on the touchpanel

Verify that the correct video cable is being used.

Select the proper video input configuration in the touchpanel configuration SETUP MENU.

Make sure that video window object resides in project, recompile, and reload.

Verify proper connection at touchpanel LAN port.

Select “Touchpanel (Ethernet)” instead of “Touchpanel (Wired)”. Refer to the the latest version of the Crestron Isys i/O™ TPMC-15 & TPMC-17 Series Programming Guide (Doc. 6350) which can be downloaded from the Crestron website.

Obtain new touchpanel static IP address.

Use crossover cable to connect directly to the Ethernet port on a PC and ping the IP address of the touchpanel to confirm communication. If it is good, confirm hub port by testing with another Ethernet device.

Further Inquiries

If you cannot locate specific information or have questions after reviewing this guide, please take advantage of Crestron's award winning customer service team by calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876]. For assistance in your local time zone, refer to the Crestron website (www.crestron.com

) for a listing of Crestron worldwide offices.

You can also log onto the online help section of the Crestron website to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features.

Future Updates

As Crestron improves functions, adds new features, and extends the capabilities of the touchpanel, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision.

Check the Crestron website periodically for manual update availability and its relevance. Updates are identified as an “Addendum” in the Download column.

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Software License Agreement

This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and, as applicable, associated media, printed materials, and “online” or electronic documentation (the “Software”).

BY INSTALLING, COPYING, OR OTHERWISE USING THE SOFTWARE, YOU REPRESENT THAT YOU ARE AN AUTHORIZED DEALER OF CRESTRON PRODUCTS OR A CRESTRON AUTHORIZED INDEPENDENT PROGRAMMER AND YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, DO NOT INSTALL OR USE THE SOFTWARE.

IF YOU HAVE PAID A FEE FOR THIS LICENSE AND DO NOT ACCEPT THE TERMS OF THIS AGREEMENT, CRESTRON WILL REFUND THE FEE TO YOU PROVIDED YOU (1) CLICK THE DO NOT ACCEPT BUTTON, (2) DO NOT INSTALL THE SOFTWARE AND (3) RETURN ALL SOFTWARE, MEDIA AND OTHER DOCUMENTATION AND MATERIALS PROVIDED WITH THE SOFTWARE TO CRESTRON AT: CRESTRON ELECTRONICS, INC., 15 VOLVO DRIVE, ROCKLEIGH, NEW JERSEY 07647, WITHIN 30 DAYS OF PAYMENT.

LICENSE TERMS

Crestron hereby grants You and You accept a nonexclusive, nontransferable license to use the Software (a) in machine readable object code together with the related explanatory written materials provided by Creston (b) on a central processing unit (“CPU”) owned or leased or otherwise controlled exclusively by You, and (c) only as authorized in this Agreement and the related explanatory files and written materials provided by Crestron.

If this software requires payment for a license, you may make one backup copy of the Software, provided Your backup copy is not installed or used on any CPU. You may not transfer the rights of this Agreement to a backup copy unless the installed copy of the Software is destroyed or otherwise inoperable and You transfer all rights in the Software.

You may not transfer the license granted pursuant to this Agreement or assign this Agreement without the express written consent of Crestron.

If this software requires payment for a license, the total number of CPU’s on which all versions of the Software are installed may not exceed one per license fee (1) and no concurrent, server or network use of the Software (including any permitted back-up copies) is permitted, including but not limited to using the Software (a) either directly or through commands, data or instructions from or to another computer (b) for local, campus or wide area network, internet or web hosting services; or (c) pursuant to any rental, sharing or “service bureau” arrangement.

The Software is designed as a software development and customization tool. As such Crestron cannot and does not guarantee any results of use of the Software or that the Software will operate error free and You acknowledge that any development that You perform using the Software or Host Application is done entirely at Your own risk.

The Software is licensed and not sold. Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing.

OTHER LIMITATIONS

You must be an Authorized Dealer of Crestron products or a Crestron Authorized Independent Programmer to install or use the Software. If Your status as a Crestron Authorized Dealer or Crestron Authorized Independent Programmer is terminated, Your license is also terminated.

You may not rent, lease, lend, sublicense, distribute or otherwise transfer or assign any interest in or to the Software.

You may not reverse engineer, decompile, or disassemble the Software.

You agree that the Software will not be shipped, transferred or exported into any country or used in any manner prohibited by the United States Export Administration Act or any other export laws, restrictions or regulations (“Export Laws”). By downloading or installing the Software You (a) are certifying that You are not a national of Cuba, Iran, Iraq, Libya, North Korea, Sudan, or Syria or any country to which the United States embargoes goods (b) are certifying that You are not otherwise prohibited from receiving the Software and (c) You agree to comply with the Export Laws.

If any part of this Agreement is found void and unenforceable, it will not affect the validity of the balance of the Agreement, which shall remain valid and enforceable according to its terms. This Agreement may only be modified by a writing signed by an authorized officer of Crestron. Updates may be licensed to You by Crestron with additional or different terms. This is the entire agreement between Crestron and You relating to the Software and it supersedes any prior representations, discussions, undertakings, communications or advertising relating to the Software. The failure of either party to enforce any right or take any action in the event of a breach hereunder shall constitute a waiver unless expressly acknowledged and set forth in writing by the party alleged to have provided such waiver.

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If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid licenses from Crestron of its authorized agent.

Without prejudice to any other rights, Crestron may terminate this Agreement immediately upon notice if you fail to comply with the terms and conditions of this Agreement. In such event, you must destroy all copies of the Software and all of its component parts.

PROPRIETARY RIGHTS

Copyright. All title and copyrights in and to the Software (including, without limitation, any images, photographs, animations, video, audio, music, text, and “applets” incorporated into the Software), the accompanying media and printed materials, and any copies of the Software are owned by Crestron or its suppliers. The Software is protected by copyright laws and international treaty provisions. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this Agreement.

Submissions. Should you decide to transmit to Crestron’s website by any means or by any media any materials or other information (including, without limitation, ideas, concepts or techniques for new or improved services and products), whether as information, feedback, data, questions, comments, suggestions or the like, you agree such submissions are unrestricted and shall be deemed non-confidential and you automatically grant Crestron and its assigns a non-exclusive, royalty-tree, worldwide, perpetual, irrevocable license, with the right to sublicense, to use, copy, transmit, distribute, create derivative works of, display and perform the same.

Trademarks. CRESTRON and the Swirl Logo are registered trademarks of Crestron Electronics, Inc. You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy.

GOVERNING LAW

This Agreement shall be governed by the laws of the State of New Jersey, without regard to conflicts of laws principles. Any disputes between the parties to the Agreement shall be brought in the state courts in Bergen County, New Jersey or the federal courts located in the District of New Jersey. The United Nations Convention on Contracts for the International Sale of Goods, shall not apply to this Agreement.

CRESTRON LIMITED WARRANTY

CRESTRON warrants that: (a) the Software will perform substantially in accordance with the published specifications for a period of ninety (90) days from the date of receipt, and (b) that any hardware accompanying the Software will be subject to its own limited warranty as stated in its accompanying written material. Crestron shall, at its option, repair or replace or refund the license fee for any Software found defective by Crestron if notified by you within the warranty period. The foregoing remedy shall be your exclusive remedy for any claim or loss arising from the Software.

CRESTRON shall not be liable to honor warranty terms if the product has been used in any application other than that for which it was intended, or if it as been subjected to misuse, accidental damage, modification, or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number or license code altered, defaced, improperly obtained, or removed.

Notwithstanding any agreement to maintain or correct errors or defects Crestron, shall have no obligation to service or correct any error or defect that is not reproducible by Crestron or is deemed in Crestron’s reasonable discretion to have resulted from (1) accident; unusual stress; neglect; misuse; failure of electric power, operation of the Software with other media not meeting or not maintained in accordance with the manufacturer’s specifications; or causes other than ordinary use; (2) improper installation by anyone other than Crestron or its authorized agents of the Software that deviates from any operating procedures established by Crestron in the material and files provided to You by Crestron or its authorized agent; (3) use of the Software on unauthorized hardware; or (4) modification of, alteration of, or additions to the Software undertaken by persons other than Crestron or Crestron’s authorized agents.

ANY LIABILITY OF CRESTRON FOR A DEFECTIVE COPY OF THE SOFTWARE WILL BE LIMITED EXCLUSIVELY TO REPAIR OR REPLACEMENT OF YOUR COPY OF THE SOFTWARE WITH ANOTHER COPY OR REFUND OF THE INITIAL LICENSE FEE CRESTRON RECEIVED FROM YOU FOR THE DEFECTIVE COPY OF THE PRODUCT. THIS WARRANTY SHALL BE THE SOLE AND EXCLUSIVE REMEDY TO YOU. IN NO EVENT SHALL CRESTRON BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND (PROPERTY OR ECONOMIC DAMAGES INCLUSIVE), EVEN IF A CRESTRON REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR OF ANY CLAIM BY ANY THIRD PARTY. CRESTRON MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AS TO TITLE OR INFRINGEMENT OF THIRD-PARTY RIGHTS, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY OTHER WARRANTIES, NOR AUTHORIZES ANY OTHER PARTY TO OFFER ANY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY FOR THIS PRODUCT. THIS WARRANTY STATEMENT SUPERSEDES ALL PREVIOUS WARRANTIES.

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Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address.

2. Products may be returned for credit, exchange, or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J., or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee, plus shipping costs, on any products returned with an RMA.

3. Return freight charges following repair of items under warranty shall be paid by CRESTRON, shipping by standard ground carrier. In the event repairs are found to be non-warranty, return freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three (3) years from the date of purchase from CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps are not covered.

This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any.

CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended, or if it has been subjected to misuse, accidental damage, modification, or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number altered, defaced, or removed.

This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a third party or made by the purchaser for a third party.

CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty.

Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or implied, nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supercedes all previous warranties.

Trademark Information

All brand names, product names, and trademarks are the sole property of their respective owners. Windows is a registered trademark of Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft Corporation.

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Touchpanel Media Centers Crestron Isys i/O™ TPMC-15/17-L Series

Microsoft® Windows XP® Embedded End User License Agreement

• You have acquired a device (“DEVICE”) that includes software licensed by Crestron Electronics from Microsoft Licensing Inc. or its affiliates (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “online” or electronic documentation (“SOFTWARE”), are protected by international intellectual property laws and treaties. The SOFTWARE is licensed, not sold. All rights reserved.

• IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT (“EULA”), DO NOT USE THE DEVICE OR COPY THE SOFTWARE. INSTEAD, PROMPTLY CONTACT CRESTRON ELECTRONICS FOR INSTRUCTIONS ON RETURN OF THE UNUSED DEVICE(S) FOR A REFUND. ANY USE OF THE SOFTWARE, INCLUDING BUT

NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT).

• GRANT OF SOFTWARE LICENSE. This EULA grants you the following license:

o You may use the SOFTWARE only on the DEVICE. o NOT FAULT TOLERANT. THE SOFTWARE IS NOT FAULT TOLERANT. CRESTRON ELECTRONICS HAS

INDEPENDENTLY DETERMINED HOW TO USE THE SOFTWARE IN THE DEVICE, AND MS HAS RELIED UPON CRESTRON ELECTRONICS TO CONDUCT SUFFICIENT TESTING TO DETERMINE THAT THE SOFTWARE IS SUITABLE FOR SUCH USE.

o NO WARRANTIES FOR THE SOFTWARE. THE SOFTWARE IS PROVIDED “AS IS” AND WITH ALL

FAULTS. THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT (INCLUDING LACK OF NEGLIGENCE) IS WITH YOU. ALSO, THERE IS NO WARRANTY AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE OR AGAINST INFRINGEMENT. IF YOU HAVE RECEIVED ANY WARRANTIES REGARDING THE DEVICE OR THE

SOFTWARE, THOSE WARRANTIES DO NOT ORIGINATE FROM, AND ARE NOT BINDING ON, MS.

o No Liability for Certain Damages. EXCEPT AS PROBHIBITED BY LAW, MS SHALL HAVE NO LIABILITY

FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVEN SHALL MS BE LIABLE FOR ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED FIFTY DOLLARS (U.S. $250.00).

o Limitations on Reverse Engineering, Decompilation, and Disassembly. You may not reverse engineer, decompile, or

disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.

o SOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTIONS. You may permanently transfer rights under

this EULA only as part of a permanent sale or transfer of the Device, and only if the recipient agrees to this EULA. If the SOFTWARE is an upgrade, any transfer must also include all prior versions of the SOFTWARE.

o EXPORT RESTRICTIONS. You acknowledge that SOFTWARE is subject to U.S. export jurisdiction. You agree to

comply with all applicable international and national laws that apply to the SOFTWARE, including the U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments. For additional information, see http://www.microsoft.com/exporting

• Limited Use of Particular SOFTWARE Services. Provided that the DEVICE continues to comply with the terms of the “Restricted Functionality” paragraph below, without limiting the number of computers or other electronic devices that might connect to the DEVICE to access or utilize other software or SOFTWARE services on the DEVICE, you may permit a maximum of ten (10) computers or other electronic devices to connect to the DEVICE to utilize the services of the SOFTWARE for (a) file and print services, (b) Internet information services, and/or (c) remote access (including connection sharing). The ten (10) connections maximum includes any indirect connections made through “multiplexing” or other software or hardware which pools or aggregates connections.

• If you use the DEVICE to access or utilize the services or functionality of Microsoft Windows Server products (such as Microsoft Windows NT Server 4.0 (all editions) or Microsoft Windows 2000 Server (all editions)), or use the DEVICE to permit workstation or computing devices to access or utilize the services or functionality of Microsoft Windows Server products, you may be required to obtain a Client Access License for the DEVICE and/or each such workstation or computing device. Please refer to the End-User License Agreement for your Microsoft Windows Server product for additional information.

• Restricted Deployment. The SOFTWARE is not designed or intended for use or resale in hazardous environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, or other devices or systems in which a malfunction of the SOFTWARE would result in foreseeable risk of injury or death to the operator of the device or system, or to others.

• Restricted Functionality. You are licensed to use the SOFTWARE to provide only the limited functionality (specific tasks or processes) for which the DEVICE has been designed and marketed by Crestron. This license specifically prohibits any other use of the SOFTWARE, or inclusion of additional software programs or functions, on the DEVICE. Subject to the terms of the “Limited Use of Particular Services” paragraph above, you may use the SOFTWARE on the DEVICE to interact with other computers or electronic devices.

• Maximum Number of Processors. The SOFTWARE may not be used by more than two (2) processors at any one time on the DEVICE.

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Crestron Isys i/O™ TPMC-15/17-L Series Touchpanel Media Centers

• Remote Boot Feature. Your DEVICE may be enabled with a Remote Boot feature which includes Remote Boot Installation Services tool. You may use the Remote Boot Installation Services tool only to deploy the SOFTWARE to one or more DEVICEs on which you are licensed to run the SOFTWARE (i.e. DEVICEs to which the appropriate Certificate of Authenticity is affixed). Please refer to the DEVICE documentation, if provided with your DEVICE, or contact Crestron for additional information.

• Security Updates. Content providers are using the digital rights management technology (“Microsoft DRM”) contained in this SOFTWARE to protect the integrity of their content (“Secure Content”) so that their intellectual property, including copyright, in such content is not misappropriated. Owners of such Secure Content (“Secure Content Owners”) may, from time to time, request MS, Microsoft Corporation, or their subsidiaries to provide security related updates to the Microsoft DRM components of the SOFTWARE (“Security Updates”) that may affect your ability to copy, display, and/or play Secure Content through Microsoft software or third-party applications that utilize Microsoft DRM. You therefore agree that, if you elect to download a license from the Internet, which enables our use of Secure Content, MS, Microsoft Corporation, or their subsidiaries may, in conjunction with such license, also download onto your DEVICE such Security Updates that a Secure Content Owner has requested that MS, Microsoft Corporation, or their subsidiaries distribute. MS, Microsoft Corporation, or their subsidiaries will not retrieve any personally identifiable information, or any other information, from your DEVICE by downloading such Security Updates.

• NetMeeting/Remote Assistance/Remote Desktop Features. The SOFTWARE may contain NetMeeting, Remote Assistance, and Remote Desktop technologies that enable the SOFTWARE or other applications installed on the Device to be used remotely between two or more computing devices, even if the SOFTWARE or application is installed on only one Device. You may use NetMeeting, Remote Assistance, and Remote Desktop with all Microsoft products; provided, however, use of these technologies with certain Microsoft products may require an additional license. For both Microsoft products and non-Microsoft products, you should consult the license agreement accompanying the applicable product or contact the applicable licensor to determine whether use of NetMeeting, Remote Assistance, or Remote Desktop is permitted without an additional license.

• Consent to Use of Data. You agree that MS, Microsoft Corporation, and their affiliates may collect and use technical information gathered in any manner as part of product support services related to the SOFTWARE. MS, Microsoft Corporation, and their affiliates may use this information solely to improve their products or to provide customized services or technologies to you. MS, Microsoft Corporation, and their affiliates may disclose this information to others, but not in a form that personally identifies you.

• Internet Gaming/Update Features. If the SOFTWARE provides, and you choose to utilize, the Internet gaming or update features within the SOFTWARE, it is necessary to use certain computer system, hardware, and software information to implement the features. By using these features, you explicitly authorize MS, Microsoft Corporation, and/or their designated agent to use this information solely to improve their products or to provide customized services or technologies to you. MS or Microsoft Corporation may disclose this information to others, but not in a form that personally identifies you.

• Internet –Based Services Components. The SOFTWARE may contain components that enable and facilitate the use of certain Internet-based services. You acknowledge and agree that MS, Microsoft Corporation, or their affiliates may automatically check the version of the SOFTWARE and/or its components that you are utilizing and may provide upgrades or supplements to the SOFTWARE that may be automatically downloaded to your Device.

• Links to Third-Party Sites. The SOFTWARE may provide you with the ability to link to third-party sites through the use of the SOFTWARE. The third-party sites are not under the control of MS, Microsoft Corporation, or their affiliates. Neither MS nor Microsoft Corporation nor their affiliates are responsible for (i) the contents of any third-party sites, any links contained in third-party sites, or any changes or updates to third-party sites, or (ii) webcasting or any other form of transmission received from any third-party sites. If the SOFTWARE provides links to third-party sites, those links are provided to you only as a convenience, and the inclusion of any link does not imply an endorsement of the third-party site by MS, Microsoft Corporation, or their affiliates.

• Additional Software/Services. The SOFTWARE may permit Crestron, MS, Microsoft Corporation, or their affiliates to provide or make available to you SOFTWARE updates, supplements, add-on components, or Internet-based services components of the SOFTWARE after the date you obtain your initial copy of the SOFTWARE (“Supplemental Components”). o If Crestron provides or makes available to you Supplemental Components and no other EULA terms are provided along

with the Supplemental Components, then the terms of this EULA shall apply.

o If MS, Microsoft Corporation, or their affiliates make available Supplemental Components, and no other EULA terms

are provided, then the terms of this EULA shall apply, except that the MS, Microsoft Corporation, or affiliate entity providing the Supplemental Components(s) shall be the licensor of the Supplemental Component(s).

Crestron, MS, Microsoft Corporation, and their affiliates reserve the right to discontinue any Internet-based services provided to you or made available to you through the use of the SOFTWARE.

This EULA does not grant you any rights to use the Windows Media Format Software Development Kit (“WMFSDK”) components contained in the SOFTWARE to develop a software application that uses Windows Media technology. If you wish to use the WMFSDK to develop such an application, visit htt://msdn.Microsoft.com/workshop/imedia/windowsmedia/sdk/ wmsdk.asp, accept a separate license for the WMFSDK, download the appropriate WMFSDK, and install it on your system.

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Crestron Electronics, Inc. Operations Guide – DOC. 6354

15 Volvo Drive Rockleigh, NJ 07647 (2013093) Tel: 888.CRESTRON 07.05 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

Crestron TPMC-15-CH-L, TPMC-15-QM-L, TPMC-17-CH-L, TPMC-17-QM-L User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Features and Functions

Sound & Video

QuickMedia

Applications

MediaMarker™

Annotation

Embedded PC Applications

PC Card Memory and USB

Connectivity

Specifications

Physical Description

Ports and Pushbuttons

RS-232

PWR OUT

PWR IN

PHONE

PC CARD

CH (CH-L versions only)

QM (QM-L versions only)

Pushbuttons

TPMC-CH-IMC Interface Module (CH-L Versions Only)

QM-TX QuickMedia Transmitter (QM-L Versions Only)

Industry Compliance

Setup

Network Wiring

CAT5 Wiring (CH-L Versions Only)

QM Network Wiring (QM-L Versions Only)

QuickMedia Transport System

Identity Code

Configuring the Touchpanel

SETUP MENU Details

Security

Cresnet

Touch Screen

Display Output (QM-L Versions Only)

Select Project

RGB Video

RGB Setup (QM-L Versions Only)

Video Setup (CH-L & QM-L Versions)

Input 1 & Input 2

Manage Presets

Audio

Annotation

Embedded Apps

ETHERNET Details

Ethernet

IP Table

Identity

Sharing

MISC. CONTROLS Details

SHUTDOWN Details

STANDBY TIMEOUT Details

Hardware Hookup

Mounting Options

Touchpanel Mounting

Required Tools

Touchpanel Removal

Recommended Cleaning

Programming

Uploading and Upgrading

Establishing Communications

Indirect Serial Communication via Control System

Direct Serial Communication

TCP/IP Communication

Troubleshooting Communications

Uploading a SIMPL Windows Program

Upload via SIMPL Windows

Upload via Crestron Toolbox

Uploading a VT Pro-e Project

Upload via VT Pro-e

Upload via Crestron Toolbox

Firmware Upgrade

Operation

MediaMarker

Security Infrastructure