Crestron STX-1700CXPW User Manual
Crestron STX-1700CXPW
Wall Mount 2-Way RF Wireless Touchpanel
Operations Guide
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2004 Crestron Electronics, Inc.
Crestron STX-1700CXPW Wall Mount 2-Way RF Wireless Touchpanel
Contents
Wall Mount 2-Way RF Wireless Touchpanel: STX-1700CXPW 1
Introduction ...............................................................................................................................1
Functions and Features................................................................................................ 1
Specifications ..............................................................................................................4
Physical Description.................................................................................................... 5
Industry Compliance ...................................................................................................7
Setup .......................................................................................................................................... 7
Applying Power........................................................................................................... 7
Docking the STX-1700CXPW.................................................................................... 8
Undocking the STX-1700CXPW ................................................................................ 9
Identity Codes............................................................................................................11
Configuring the Touchpanel...................................................................................... 12
General Use and Safety ............................................................................................. 17
Recommended Touchpanel Cleaning........................................................................ 17
Programming Software............................................................................................................18
Earliest Version Software Requirements for the PC .................................................18
Programming with the Crestron SystemBuilder........................................................ 18
Programming with SIMPL Windows........................................................................ 19
Programming with VT Pro-e..................................................................................... 24
Optional Pushbuttons.................................................................................................24
Reserved Join Numbers............................................................................................. 25
Uploading and Upgrading........................................................................................................ 26
Communication Settings ...........................................................................................26
Uploading a VT Pro-e Project ...................................................................................30
Firmware Upgrade..................................................................................................... 31
Problem Solving ...................................................................................................................... 33
Troubleshooting......................................................................................................... 33
Out of Range Feature.................................................................................................34
Further Inquiries........................................................................................................ 35
Future Updates ..........................................................................................................35
Appendix A: Optimum RF Reception Guidelines ..................................................................36
Minimize Interference ...............................................................................................36
Gateway Placement ...................................................................................................36
Antenna Orientation .................................................................................................. 36
Appendix B: Installation of Optional Pushbuttons ................................................................. 38
Software License Agreement................................................................................................... 39
Return and Warranty Policies.................................................................................................. 41
Merchandise Returns / Repair Service ......................................................................41
CRESTRON Limited Warranty.................................................................................41
Operations Guide – DOC. 6249A Contents • i
Crestron STX-1700CXPW Wall Mount 2-Way RF Wireless Touchpanel
Wall Mount 2-Way RF Wireless
Touchpanel: STX-1700CXPW
Introduction
Functions and Features
The STX-1700CXPW is a two-way, radio frequency (RF), compact color touchpanel
that, when used with the supplied DA-1700CW docking assembly and BB-1700CW
back box, is wall mounted and provides a user interface to a Crestron
control system (herein referred to as the Cresnet
docking assembly, which docks the touchpanel. The docking assembly provides
operating power and hard-wire communications with a standard Cresnet system, and
recharges the Crestron High Performance Rechargeable Power Pack (ST-BTPN) that
is supplied with the touchpanel. Refer to the latest revisions of the BB-1700CW Wall
Mount Back Box Installation Guide (Doc. 6105) and the DA-1700CW Docking
Assembly Operations and Installation Guide (Doc. 6104).
NOTE: The DA-1700CW and BB-1700CW are also available separately. Contact
Crestron customer support for more information.
Functional Summary
• 5.7" (14.48 cm) active color matrix display
• 320 x 240 screen resolution
• 63MIPs ColdFire processor running Crestron Isys
• 16-bit non-palette graphics
• 64,000-color Crestron Isys engine
• 4 MB of flash memory (approx. 3MB for user display lists)
• 8 MB of SDRAM
• Long-life NiMH battery
*Refer to “Gateway Compatibility” on page 3 for details.
− Fast charging
− No battery memory
• “Wi-Fi friendly” operating frequency selection to avoid interference
• Compatible with TPS-RFGWX RF gateways that are not Wi-Fi friendly. *
®
system). The back box holds the
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®
remote
-generation firmware
Operations Guide – DOC. 6249A Wall Mount 2-Way RF Wireless Touchpanel: STX-1700CXPW • 1
Wall Mount 2-Way RF Wireless Touchpanel Crestron STX-1700CXPW
NOTE: The STX-1700CXP is supplied with an optional bezel, two 5-button switch
actuators, and ten black pushbuttons (blank), five for each side of the LCD screen.
You can use these buttons to access any frequently used commands. Refer to
“Appendix B: Installation of Optional Pushbuttons” for instructions to install the
optional switches, buttons, and bezel.
NOTE: Two options, 1700C-BTNB (black buttons) or 1700C-BTNS (silver buttons)
can be purchased to provide custom engraved buttons for your touchpanel. Contact
Crestron customer support for more information.
When not docked in the DA-1700CW, the “Wi-Fi friendly” touchpanel is a
handheld, two-way wireless radio frequency (RF) transceiver that utilizes 2.4 GHz
spread spectrum technology to communicate through Crestron’s gateway/transceiver,
the TPS-RFGWX (sold separately), to the Cresnet system. (Refer to “Wi-Fi
Technology” below and “Gateway Compatibility” on page 3 for more details.) The
two-way communications provide control of third party and Cresnet devices and
dynamic onscreen feedback for real-time confirmation of commands. Up to 15
touchpanels can communicate with one TPS-RFGWX. RF signals can travel from a
minimum of three feet up to a maximum between 100 - 200 feet; the range is
dependent on location of the touchpanel, the construction of the building, and
obstructions and RF interference from other devices. Location and antenna
orientation of the TPS-RFGWX also are important factors in RF
reception/transmission.
The touchpanel is also available in an international version, the STXI-1700CXPW.
Wi-Fi Technology
Wi-Fi (wireless fidelity) is the common term for high-frequency wireless local area
network (WLAN) technology that is gaining acceptance as an alternative to a wired
LAN in commercial as well as home network configurations. Wi-Fi is specified in
the 802.11b specification from the Institute of Electrical and Electronics Engineers
(IEEE) and is part of a series of wireless specifications together with 802.11,
802.11a, and 802.11g.
The STX-1700CXPW touchpanel is not “Wi-Fi compatible.” It does not comply
with the 802.11 specifications, nor can it communicate with 802.11 devices. It is,
however, considered “Wi-Fi friendly,” since you can select a communication band
(frequency range) that will avoid interference with 802.11 devices. The touchpanel’s
transceiver (as well as the gateway’s) allows you to select one of ten possible bands
(0 through 9) for communication. The bands define specific frequency ranges within
the 2.4 GHz Spectrum. The default band (Band 0) covers almost the entire spectrum
and is, therefore, not Wi-Fi friendly. The nine additional bands define narrower
ranges, leaving the rest of the frequency spectrum available for other RF devices,
thus making it possible to avoid interference. Refer to “ADDITIONAL RF SETUP”
illustration on page 15 for details.
As you configure the touchpanel for operation, you select an RF channel to identify
the gateway that will communicate with the touchpanel. Up to 16 gateways can be
included in one SIMPL program, and up to 15 touchpanels can communicate with
each gateway.
You then select one of the ten frequency bands. Selection of a band is based on a
number of factors, most importantly the need to avoid interference with nearby RF
devices, and compliance with local communication laws. Crestron recommends
using Bands 5 (USA comp 1) through 9 (USA comp 5) within the US. Bands 1
2 • Wall Mount 2-Way RF Wireless Touchpanel: STX-1700CXPW Operations Guide - DOC. 6249A
Crestron STX-1700CXPW Wall Mount 2-Way RF Wireless Touchpanel
through 4 (France, Spain, Japan, and Canada) are intended for use in Cresnet systems
outside the US.
If you have two or more Crestron wireless RF devices in the Cresnet system, they
should all be set to the same band. If your system includes non-Crestron RF devices,
set the Crestron RF devices to a different band than the non-Crestron devices to
minimize the possibility of interference between them.
When configuring a Cresnet system that includes Crestron RF wireless devices that
broadcast in the 2.4 GHz spectrum, in a facility that also contains one or more
802.11b-compliant RF devices, it is important to bear in mind how each
implementation uses the frequency bandwidth, and how they may interact.
The 802.11b spectrum ranges from 2400 MHz to 2497 MHz, and is divided into
channels spaced at 5 MHz intervals. Each channel, though, is 22 MHz wide (±11
MHz around the center frequency), which results in some overlap between channels.
For instance: Channel 1 is centered at 2412 MHz, but extends from 2401 MHz to
2423 MHz, overlapping Channels 2 through 5; Channel 6 is centered at 2437 MHz,
but extends from 2426 MHz to 2448 MHz, overlapping Channels 2 through 10. In an
installation with two or more 802.11b RF devices, the use of Channels 1, 6, and 11 is
safest since that choice produces no overlap.
As described earlier, Crestron RF devices make use of bands that define frequency
ranges within the same spectrum. For example, Band 5 uses frequencies that
correspond to 802.11b Channels 1 through 5, but do not overlap Channels 6 and
higher. Band 9 uses frequencies that correspond to Channels 5 through 13, but do not
overlap Channels 4 and below. The goal is to select bands for the Crestron RF
devices and channels for adjacent 802.11b devices to minimize or eliminate overlap
between them. For example, if the Crestron devices are set to Band 5, and nearby
802.11b devices are set to Channels 6 and/or 11, there is no overlap.
Gateway Compatibility
The ability to select frequency bands makes it possible for the STX-1700CXPW to
communicate with TPS-RFGWX two-way RF transceivers (gateways) that are Wi-Fi
friendly as well as those that are not. TPS-RFGWX gateways that are Wi-Fi friendly
(include band selection) have product labels that include a seven-digit number
beginning with 600 (e.g., 6002104). Product labels on earlier models of the
TPS-RFGWX gateway (fixed band; not Wi-Fi friendly) include seven-digit
alphanumeric codes beginning with ZA (e.g., ZA11308). Similarly, Wi-Fi friendly
TPS-RFGWX gateways can communicate with touchpanels that are not so enabled
as well as those that are. In either case, in order to communicate, the TPS-RFGWX
gateway and STX-1700CXPW touchpanel must be set to the same band and have
identical identity code settings (refer to “Identity Codes” on page 11 for details).
Operations Guide – DOC. 6249A Wall Mount 2-Way RF Wireless Touchpanel: STX-1700CXPW • 3
Wall Mount 2-Way RF Wireless Touchpanel Crestron STX-1700CXPW
Specifications
The table below provides a summary of specifications for the STX-1700CXPW.
Specifications of the STX-1700CXPW Touchpanel
SPECIFICATION DETAILS
Power Options
ST-BTPN
AC: Domestic External Adapter
AC: International External Adapter
RF Specifications2 Bidirectional Spread Spectrum 2.4 GHz (range
Default Net ID³ 03 (Net ID used in wired configuration only.)
Default RF ID³ 01 (RF ID used in wireless configuration only.)
Default RF Channel³ 01 (Identifies RF gateway to be used for
Default RF Band³ Band 0 (USA Original) Ten frequency bands
Default Timeouts 10 minutes for standby
Signal Join Maximums 4000 digital, 1024 analog, 127 serial input, 255
Control System Update Files
2-Series Control System
CEN/CN-TVAV
CNMSX-AV/PRO
CNRACKX/-DP
ST-CP
Acceptable file extensions7
.vtz
.csf
TPS-RFGWX firmware Version 2.15 or later
Memory 4 MB flash memory (3 Mbytes available for
Touchscreen Dimensions Height: 3.700 in (9.017 cm)
Touchscreen Resolution 320 x 240 pixels
Touchscreen Viewing Angles ±65° for X dir, +65°/-40° for Y dir
Touchscreen LCD Active matrix, 64K colors
Touchscreen Illumination Backlit fluorescent
Touchscreen Composition Resistive Membrane
Operating Temperature 50° to 113°F (10° to 45°C)
Humidity 10% to 90% RH (non-condensing)
Overall Dimensions Width: 8.75 in (22.23 cm)
Weight8 1.85 lb (0.84 kg)
4, 5, 6
Rechargeable NiMH battery pack (included)
4100 mAh capacity after full charge.
(Operating time depends on usage.)
12VDC, 1.5A, 120VAC Input (included)
(P/N PW-1215 or equivalent)
12VDC, 1.5A, 230VAC Input (included with
international version touchpanel)
(P/N PWI-1215 or equivalent)
approximately 100 - 200 feet). Requires one
TPS-RFGWX transceiver per 15 touchpanels.
communication.)
(ranges) available for selection.
30 minutes for power down
serial output
Version C2-3.044.CUZ or later
Version 5.12.63V.UPZ or later
Version 5.14.02X.UPZ or later
Version 5.14.02W.UPZ or later
Version 4.02.02S.UPZ or later
projectname.vtz (compiled file)
STX1700CXPW.vx.xxx.x.csf (panel
firmware)
user programming)
8 MB SDRAM
Width: 4.700 in (11.938 cm)
Height: 3.85 in (9.78 cm)
Depth: 5.51 in (14.00 cm)
1
4 • Wall Mount 2-Way RF Wireless Touchpanel: STX-1700CXPW Operations Guide - DOC. 6249A
Crestron STX-1700CXPW Wall Mount 2-Way RF Wireless Touchpanel
1. Battery life is 180 minutes continuous usage with background lighting at full brightness. Actual
operating time depends on usage and settings for background brightness and timeouts.
2. Requires Crestron TPS-RFGWX 2-Way RF Gateway/Transceiver. The RF signals can travel from a
minimum of three feet up to a maximum between 100 - 200 feet; the range is dependent on construction
of the building, obstructions, and RF interference from other devices. The location of the TPS-RFGWX
and the orientation of the antenna are also important factors in the RF performance.
3. Refer to “Identity Codes” on page 11 for details.
4. The latest versions can be obtained from the Crestron website. Refer to NOTE after last footnote.
5. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product
Catalog for a complete list of 2-Series control systems.
6. CNX update files are required for either CNMSX-AV/PRO or CNRACKX/-DP. Filenames for CNX
update files have a UPZ extension and are in one EXE or zipped UPZ file. To avoid program problems,
make certain you are using the update file with the correct suffix letter (e.g., S, V, W, X).
7. In DETAILS, projectname represents assigned project name, and vx.xxx.x represents a version number.
8. The weight listed for the touchpanel does not include the ST-BTPN.
NOTE: Crestron software and any files on the website are for Authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may
be required to register to obtain access to certain areas of the site (including the FTP site).
Physical Description
The touch-sensitive display screen is located on the front of the STX-1700CXPW.
The electronic hardware is housed in a black and silver molded plastic enclosure.
Connectors to upload touchscreen projects via Cresnet, using a PC and Crestron
processor, and to power the unit using the external power pack are located on the left
and right sides of the unit, respectively. Refer to illustrations below and on the next
page.
Physical Views of STX-1700CXPW
Operations Guide – DOC. 6249A Wall Mount 2-Way RF Wireless Touchpanel: STX-1700CXPW • 5
Wall Mount 2-Way RF Wireless Touchpanel Crestron STX-1700CXPW
Physical Views of STX-1700CXPW (continued)
The underside of the unit contains the battery compartment that holds one ST-BTPN.
Contacts for the DA-1700CW are through the ST-BTPN. Four rubber feet on the
underside of the unit are for stability and to prevent slippage on flat surfaces.
Refer to “Programming Cable” on page 28 for details and pinouts of the cable used
for programming and uploading.
6 • Wall Mount 2-Way RF Wireless Touchpanel: STX-1700CXPW Operations Guide - DOC. 6249A
Crestron STX-1700CXPW Wall Mount 2-Way RF Wireless Touchpanel
Industry Compliance
As of the date of manufacture, this unit has been tested and found to comply with
specifications for CE marking and standards per EMC and Radio Communications
Compliance Labeling.
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. The equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
Setup
■ Reorient or relocate the receiving antenna.
■ Increase the separation between the equipment and transceiver.
■ Connect the equipment into an outlet on a circuit different from that to which the
transceiver is connected.
■ Consult the dealer or an experienced radio/TV technician for help.
Applying Power
The touchpanel can be powered via the ST-BTPN battery pack, the DA-1700CW
docking assembly, or the external power pack. Each of these items has an Operations
Guide which details proper usage. Refer to the table below for the required document
number.
STX-1700CXPW Power Source Options
POWER SOURCE OPTION MODEL
Battery Pack** ST-BTPN 6088
Docking Assembly DA-1700CW 6104
Domestic External Power Pack, or PW-1215 5764
International External Power Pack PWI-1215 5765
* The latest revision may have a revision letter after the document number (i.e., 6088A).
** The battery pack does not “trickle” charge when the external power pack is used to power
the touchpanel.
DOCUMENT
NUMBER*
Operations Guide – DOC. 6249A Wall Mount 2-Way RF Wireless Touchpanel: STX-1700CXPW • 7
Wall Mount 2-Way RF Wireless Touchpanel Crestron STX-1700CXPW
Docking the STX-1700CXPW
To dock the STX-1700CXPW, refer to the procedure below.
NOTE: Do not dock the STX-1700CXPW into the DA-1700CW without the
ST-BTPN being installed in the touchpanel. Operating power for the DA-1700CW is
supplied through the electrical contacts of the ST-BTPN. If the ST-BTPN is not
installed, the DA-1700CW will not electrically undock the touchpanel, it would have
to be manually undocked (refer to “Manually Undocking of Touchpanel” on page 9).
1. Refer to the diagram below. Insert the bottom edge of touchpanel
docking plate (located on the rear of the touchpanel) into DA-1700CW
directly behind the front panel.
Insert STX-1700CXPW
2. Refer to the diagram below. Make sure that the STX-1700CXPW is
squarely seated in DA-1700CW, and press upper edge of touchpanel
inward to dock the touchpanel. The touchpanel will snap into position.
Dock STX-1700CXPW
8 • Wall Mount 2-Way RF Wireless Touchpanel: STX-1700CXPW Operations Guide - DOC. 6249A
Crestron STX-1700CXPW Wall Mount 2-Way RF Wireless Touchpanel
Undocking the STX-1700CXPW
During normal operation, the DA-1700CW unlatches the STX-1700CXPW
electrically via the control system program. When the touchpanel is unlatched, it
snaps outward slightly, and then may be removed by hand. The control system
program defines the method (i.e., touchpanel button) of unlatching.
Electrical Undocking of Touchpanel
1. Via the touchpanel and/or control system program, unlatch the
touchpanel.
2. Pull the upper edge of the touchpanel outward and remove the
touchpanel.
Remove STX-1700CXPW
Manual Undocking of Touchpanel
The STX-1700CXPW can be undocked manually. The only tool required is a longreach (minimum 4-1/2 inches from tip to handle base) #1 flat or Phillips screwdriver.
1. Refer to the diagram below. At top-center of the front panel, remove
the manual unlatch access plug from the access hole.
Remove Access Hole Plug
Operations Guide – DOC. 6249A Wall Mount 2-Way RF Wireless Touchpanel: STX-1700CXPW • 9
Wall Mount 2-Way RF Wireless Touchpanel Crestron STX-1700CXPW
2. As shown below, insert a long-reach screwdriver into the access hole at
a downward angle (approximately 10
contacts the manual unlatch tab.
Insert Screwdriver
3. As shown below, lower the handle of the screwdriver until the
touchpanel unlatches (handle of screwdriver will be approximately
level and touchpanel will snap outward slightly).
o
) until the tip of the screwdriver
Lower Screwdriver Handle
10 • Wall Mount 2-Way RF Wireless Touchpanel: STX-1700CXPW Operations Guide - DOC. 6249A
Crestron STX-1700CXPW Wall Mount 2-Way RF Wireless Touchpanel
4. Refer to the diagram below. By hand, undock the touchpanel by pulling
the upper edge of the touchpanel outward and remove the touchpanel.
Remove STX-1700CXPW
5. Refer to the diagram below. Re-install the access hole plug into the
access hole.
Re-Install Access Hole Plug
Identity Codes
The STX-1700CXPW touchpanel uses distinct types of identity (ID) codes for
recognition within a Cresnet system: Cresnet identity (Net ID) for instances when the
touchpanel is wired to the Cresnet system, and RF ID for those instances when the
touchpanel communicates with the Cresnet system via the RF gateway. These codes
are assigned to the touchpanel from the SELECT INTERFACE screen when the unit
is configured. Refer to “Select Interface” on page 14. These assignments must match
assignments made in the SIMPL Windows project.
In addition, it is necessary to specify an RF channel and band in order for the
touchpanel and TPS-RFGWX gateway to communicate. These settings, described
briefly on the next page, are assigned via the RF SETUP and ADDITIONAL RF
SETUP screens, shown on pages 14 and 15, respectively.
Operations Guide – DOC. 6249A Wall Mount 2-Way RF Wireless Touchpanel: STX-1700CXPW • 11
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