Crestron STX-1700CXP User Manual

Crestron STX-1700CXP 2-Way RF Wireless Touchpanel Operations Guide
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2003 Crestron Electronics, Inc.
Crestron STX-1700CXP 2-Way RF Wireless Touchpanel
Contents
2-Way RF Wireless Touchpanel: STX-1700CXP 1
Introduction ...............................................................................................................................1
Functions and Features................................................................................................ 1
Specifications ..............................................................................................................3
Physical Description.................................................................................................... 4
Industry Compliance ...................................................................................................6
Setup .......................................................................................................................................... 6
Applying Power........................................................................................................... 6
Identity Codes..............................................................................................................7
Configuring the Touchpanel........................................................................................ 8
General Use and Safety ............................................................................................. 12
Recommended Touchpanel Cleaning........................................................................ 12
Programming Software............................................................................................................13
Programming with the Crestron AppBuilder.............................................................13
Programming with SIMPL Windows........................................................................ 13
“Quick” Pushbuttons .................................................................................................18
Programming with VT Pro-e..................................................................................... 18
Reserved Join Numbers............................................................................................. 19
Uploading and Upgrading........................................................................................................ 20
Communication Settings ...........................................................................................20
Uploading a VT Pro-e Project ...................................................................................24
Firmware Upgrade..................................................................................................... 25
Problem Solving ...................................................................................................................... 27
Troubleshooting......................................................................................................... 27
Out of Range Feature.................................................................................................28
Further Inquiries........................................................................................................ 29
Future Updates ..........................................................................................................29
Appendix A: Engraveable Pushbutton Installation................................................................. 30
Appendix B: Optimum RF Reception Guidelines .................................................................. 31
Minimize Interference ...............................................................................................31
Gateway Placement ...................................................................................................31
Antenna Orientation .................................................................................................. 31
Software License Agreement................................................................................................... 33
Return and Warranty Policies.................................................................................................. 35
Merchandise Returns / Repair Service ......................................................................35
CRESTRON Limited Warranty.................................................................................35
Operations Guide – DOC. 6144 Contents i
Crestron STX-1700CXP 2-Way RF Wireless Touchpanel
2-Way RF Wireless Touchpanel: STX-1700CXP

Introduction

Functions and Features

The STX-1700CXP is a 2-way wireless radio frequency (RF) compact color
touchpanel that utilizes 2.4 GHz spread spectrum technology to provide a user
interface to a Crestron
The “Wi-Fi friendly” touchpanel is a handheld transceiver that communicates
through Crestron’s gateway/transceiver, the TPS-RFGWX (sold separately), to the
Cresnet system. (Refer to “Wi-Fi Technology” and “Gateway Compatibility” on
page 2 for more details.) The 2-way communications provide control of third party
and Cresnet devices and dynamic onscreen feedback for real-time confirmation of
commands. Up to 15 touchpanels can communicate with one TPS-RFGWX. RF
signals can travel from a minimum of three feet up to a maximum between 100 - 200
feet; the range is dependent on location of the touchpanel, the construction of the
building, and obstructions and RF interference from other devices. Location and
antenna orientation of the TPS-RFGWX also are important factors in RF
reception/transmission.
Functional Summary
5.7" (14.78 cm) active color matrix display
320x240 screen resolution
63MIPs ColdFire processor running Crestron Isys
16-bit non-palette graphics
64,000-color Crestron Isys engine
4 MB of flash memory (approx. 3MB for user display lists)
8 MB of SDRAM
Built-in 10 "quick" pushbuttons
*Customizable engraving available. Refer to “Appendix A” on page 30 for details.
**Refer to “Gateway Compatibility” on page 2 for details.
Engraveable*
Operate without waking display
Long-life NiMH battery
Fast charging
No battery memory
“Wi-Fi friendly” operating frequency selection to avoid interference
Compatible with TPS-RFGWX RF gateways that are not Wi-Fi friendly. **
®
control system (herein referred to as the Cresnet® system).
-generation firmware
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2-Way RF Wireless Touchpanel Crestron STX-1700CXP
Included with the STX-1700CXP are a Crestron High Performance Rechargeable
Battery Pack (ST-BTPN) and a Docking Station (ST-DSN) that docks the touchpanel
and/or recharges the ST-BTPN. An external power pack (PW-1215 for domestic use
or PWI-1215 for international use) is also provided to power the touchpanel. Refer to
the latest revisions of the documentation supplied with these items for details.
The touchpanel is also available in an international version, the STXI-1700CXP.

Wi-Fi Technology

Wi-Fi (wireless fidelity) is the common term for high-frequency wireless local area
network (WLAN) technology that is gaining acceptance as an alternative to a wired
LAN in commercial as well as home network configurations. Wi-Fi is specified in
the 802.11b specification from the Institute of Electrical and Electronics Engineers
(IEEE) and is part of a series of wireless specifications together with 802.11,
802.11a, and 802.11g.
The STX-1700CXP touchpanel is not “Wi-Fi compatible.” It does not comply with
the 802.11 specifications, nor can it communicate with 802.11 devices. It is,
however, considered “Wi-Fi friendly,” since you can select a communication band
(frequency range) that will avoid interference with 802.11 devices. The touchpanel’s
transceiver (as well as the gateway’s) allows you to select one of ten possible bands
(0 through 9) for communication. The bands define specific frequency ranges within
the 2.4 GHz Spectrum. The default band (Band 0) covers almost the entire spectrum
and is, therefore, not Wi-Fi friendly. The nine additional bands define narrower
ranges, leaving the rest of the frequency spectrum available for other RF devices,
thus making it possible to avoid interference. Refer to the “ADDITIONAL RF
SETUP” illustration on page 10 for details.
As you configure the touchpanel for operation, you select an RF channel to identify
the gateway that will communicate with the touchpanel. Up to 16 gateways can be
included in one SIMPL program, and up to 15 touchpanels can communicate with
each gateway.
You then select one of the ten frequency bands. Selection of a band is based on a
number of factors, most importantly the need to avoid interference with nearby RF
devices, and compliance with local communication laws. Crestron recommends
using Bands 5 (USA comp 1) through 9 (USA comp 5) within the US. Bands 1
through 4 (France, Spain, Japan, and Canada) are intended for use in Cresnet systems
outside the US.
If you have two or more Crestron wireless RF devices in the Cresnet system, they
should all be set to the same band. If your system includes non-Crestron RF devices,
set the Crestron RF devices to a different band than the non-Crestron devices to
minimize the possibility of interference between them.

Gateway Compatibility

The ability to select frequency bands makes it possible for the STX-1700CXP to
communicate with TPS-RFGWX two-way RF transceivers (gateways) that are Wi-Fi
friendly as well as those that are not. TPS-RFGWX gateways that are Wi-Fi friendly
(include band selection) have product labels that include a seven-digit number
beginning with 600 (e.g., 6002104). Product labels on earlier models of the TPS-
RFGWX gateway (fixed band; not Wi-Fi friendly) include seven-digit alphanumeric
codes beginning with ZA (e.g., ZA11308). Similarly, Wi-Fi friendly TPS-RFGWX
gateways can communicate with touchpanels that are not so enabled as well as those
that are. In either case, in order to communicate, the TPS-RFGWX gateway and
STX-1700CXP touchpanel must be set to the same band and have identical identity
code settings (refer to “Identity Codes” on page 7 for details).
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Crestron STX-1700CXP 2-Way RF Wireless Touchpanel

Specifications

The table below provides a summary of specifications for the STX-1700CXP.
Specifications of the STX-1700CXP Touchpanel
SPECIFICATION DETAILS
Power Options ST-BTPN
AC: Domestic External Adapter
AC: International External Adapter
ST-DSN
RF Specifications2 Bidirectional Spread Spectrum 2.4 GHz (range
Default NET ID³ 03 (NET ID used in wired configuration only.)
Default RF ID³ 01 (RF ID used in wireless configuration only.)
Default RF Channel³ 01 (Identifies RF gateway to be used for
Default RF Band³ Band 0 (USA Original) Ten frequency bands
Default Timeouts 10 minutes for standby
Signal Join Maximums 4000 digital, 1024 analog, 127 serial input, 255
Control System Update Files
2-Series Control System Update
CEN/CN-TVAV Update File
CNMSX-AV/Pro Update File
CNRACKX/-DP Update File
Acceptable file extensions7
.vtz
.csf
TPS-RFGWX firmware Version 2.15 or later
Memory 4 MB flash memory (3 Mbytes available for
Touchscreen Dimensions Height: 3.700 in (9.017 cm)
Touchscreen Resolution 320 x 240 pixels
Touchscreen Viewing Angles ±65° for X dir, +65/-40° for Y dir
Touchscreen LCD Active matrix, 64K colors
Touchscreen Illumination Backlit fluorescent
Touchscreen Composition Resistive Membrane
Operating Temperature 50° to 113°F (10° to 45°C)
Humidity 10% to 90% RH (non-condensing)
Overall Dimensions Width: 8.75 in (22.23 cm)
Weight8 1.85 lb (0.84 kg)
4, 5, 6
Rechargeable NiMH battery pack (included)
4100 mAh capacity after full charge.
(Operating time depends on usage.)
12VDC, 1.5A, 120VAC Input (included)
(P/N PW-1215 or equivalent)
12VDC, 1.5A, 230VAC Input (included with
international version touchpanel)
(P/N PWI-1215 or equivalent)
Docking Station/charger with external power
pack (included)
approximately 100 - 200 feet). Requires one TPS-RFGWX transceiver per 15 touchpanels.
communication.)
(ranges) available for selection.
30 minutes for power down
serial output
Version C2-3.044.CUZ or later
Version 5.12.63V.UPZ or later
Version 5.14.02X.UPZ or later
Version 5.14.02W.UPZ or later
projectname.vtz (compiled file)
STX1700CXP.vx.xxx.x.csf (panel firmware)
user programming)
8 MB SDRAM
Width: 4.700 in (11.938 cm)
Height: 3.62 in (9.20 cm)
Depth: 5.43 in (13.80 cm)
1
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2-Way RF Wireless Touchpanel Crestron STX-1700CXP
1. Battery life is 180 minutes continuous usage with background lighting at full brightness. Actual operating time depends on usage and settings for background brightness and timeouts.
2. Requires Crestron TPS-RFGWX 2-Way RF Gateway/Transceiver. The RF signals can travel from a minimum of three feet up to a maximum between 100 - 200 feet; the range is dependent on construction of the building, obstructions, and RF interference from other devices. The location of the TPS-RFGWX and the orientation of the antenna are also important factors in the RF performance.
3. Refer to “Identity Codes” on page 7 for details.
4. The latest versions can be obtained from the Downloads | Software Updates section of the Crestron website (www.crestron.com)
5. Crestron 2-Series control systems include the AV2, AV2 with Card Cage, CP2, CP2E, PAC2, MC2W, MC2E, MP2, MP2E, PRO2, and RACK2.
6. CNX update files are required for either CNMSX-AV/Pro or CNRACKX/-DP. Filenames for CNX update files have a UPZ extension and are in one EXE or zipped UPZ file. To avoid program problems, make certain you are using the update file with the correct suffix letter (e.g., S, V, W, X).
7. In DETAILS, projectname represents the assigned project name, and vx.xxx.x represents a version number.
8. The weight listed for the touchpanel does not include the ST-BTPN, ST-DSN or external power pack.
NOTE: Crestron software and any files on the website are for Authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the FTP site).
. Refer to NOTE after last footnote.

Physical Description

The touch-sensitive viewing screen and “quick” pushbuttons are located on the front of the STX-1700CXP. The electronic hardware is housed in a high impact, black molded plastic enclosure, shown below. Connectors to upload touchscreen projects via Cresnet, using a PC and Crestron processor, and to power the unit using the external power pack are located on the left and right sides of the unit, respectively. Refer to illustrations on the next page.
Physical View of STX-1700CXP
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Crestron STX-1700CXP 2-Way RF Wireless Touchpanel
Physical Views (continued)
The underside of the unit contains the battery compartment that holds one ST-BTPN. Contacts for the ST-DSN are through the ST-BTPN. Four rubber feet on the underside of the unit are for stability and to prevent slippage on flat surfaces.
Refer to “Programming Cable” on page 22 for details and pinouts of the cable used for programming and uploading.
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2-Way RF Wireless Touchpanel Crestron STX-1700CXP

Industry Compliance

As of the date of manufacture, this unit has been tested and found to comply with specifications for CE marking and standards per EMC and Radio Communications Compliance Labeling (N11785).
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. The equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Setup

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and transceiver.
Connect the equipment into an outlet on a circuit different from that to which the
transceiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Applying Power

The touchpanel can be powered via the ST-BTPN, while docked in the ST-DSN, or via the external power pack. Each of these items has its own Operations Guide which details proper usage. Refer to the table below for the required document number.
STX-1700CXP Power Source Options
POWER SOURCE OPTION MODEL
Battery Pack** ST-BTPN 6088
Docking Station ST-DSN 6095
Domestic External Power Pack, or PW-1215 5764
International External Power Pack PWI-1215 5765
* The latest revision may have a revision letter after the document number (i.e., 6088A).
** The battery pack does not “trickle” charge when the external power pack is used to power
the touchpanel.
DOCUMENT
NUMBER*
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Identity Codes

The STX-1700CXP touchpanel uses distinct types of identity (ID) codes for recognition within a Cresnet system: Cresnet identity (NET ID) for instances when the touchpanel is wired to the Cresnet system, and RF ID for those instances when the touchpanel communicates with the Cresnet system via the RF gateway. These codes are assigned to the touchpanel from the SELECT INTERFACE screen when the unit is configured. Refer to “Select Interface” on page 9. These assignments must match assignments made in the SIMPL Windows project.
In addition, it is necessary to specify an RF channel and band in order for the touchpanel and TPS-RFGWX gateway to communicate. These settings, described briefly below, are assigned via the RF SETUP and ADDITIONAL RF SETUP screens, shown on pages 9 and 10, respectively.

NET ID

Every equipment and user interface wired to the Cresnet system requires a unique NET ID. These codes are two-digit hexadecimal numbers from 03 to FE. The NET ID of the unit must match the NET ID specified in the SIMPL Windows program. The NET ID is used during uploading of a Crestron VisionTools (VT Pro-e) project or upgrading the touchpanel firmware.
®
Pro-e
The NET ID is also used when operating the unit as a wired touchpanel.

RF ID

Every STX-1700CXP touchpanel communicating with a Cresnet control system via a TPS-RFGWX requires a unique RF ID to identify it to the gateway to secure RF communications. There are 15 useable codes, ranging from 1 to F (hexadecimal number), to allow for up to 15 touchpanels communicating via a given gateway. The RF ID of the touchpanel must match the RF ID specified in the SIMPL Windows program.
NOTE: The RF channel and band selection of the touchpanel must match the channel ID and band selection of the gateway to have communication. Refer to the latest version of the TPS-RFGWX Operations Guide (DOC. 5847) for gateway assignment details.

RF CHANNEL

Each STX-1700CXP touchpanel communicating to the TPS-RFGWX transceiver must have an RF channel that matches the channel ID of the TPS-RFGWX. There are 16 possible RF channels ranging from 0 to F (hexadecimal number). Having multiple channels available allows for multiple gateways, and therefore many multiple touchpanels, to be used in a given project without signal interference.
The channel ID assignment of the TPS-RFGWX is viewed/changed in the Crestron Viewport software utility.

Band

The ability to specify one of the ten bands (frequency ranges) designated for communication within the 2.4 GHz spectrum makes it possible to minimize interference with other RF devices that may be operating near the Cresnet system. Refer to the “ADDITIONAL RF SETUP” illustration on page 10 for details.
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2-Way RF Wireless Touchpanel Crestron STX-1700CXP
b

Configuring the Touchpanel

MAIN MENU
This menu can also be obtained via digital reserved join number, 17242.

CALIBRATION MENU

To configure the unit, it may be necessary to access a series of setup screens prior to viewing run-time screens that are loaded into the touchpanel for normal operation. The MAIN MENU for configuring the touchpanel appears when a finger is pressed on the screen just before power is applied, and held pressed for about five seconds as the unit powers up.
Upon entering SETUP MODE, the MAIN MENU, shown to the left, displays four buttons: Touch Screen Calibration, Exit and Run Program, Setup, and Diagnostics.
Selecting Exit and Run Program verifies that all of the setup information has been saved to EEPROM and displays the main page that has been programmed into the touchpanel. The remaining buttons on the MAIN MENU open other menus, which are discussed in subsequent paragraphs.
Calibration Menu
Calibration of the touchscreen is required if the active touch area of a button does not coincide with the button's image. Select the Touch Screen Calibration display the CALIBRATION MENU, as shown to the left. The CALIBRATION MENU offers the choice to initiate calibration with the Perform Calibration button or return to the previous screen with the Return button. Choose an option by touching the appropriate button.
utton to

SETUP MENU

03
If you need to calibrate the touchpanel, the screen displays the message "Touch Upper Left" centered on the panel with a cross hair in the upper left corner. Touch the cross hair to initiate calibration. Another message, "Touch Upper Right", appears with a cross hair in the correct corner. Touch the cross hair. A final message, “Touch Lower Right”, appears with a cross hair in the correct corner. Touch the crosshair to finish the calibration and return to the MAIN MENU.
NOTE: When touching each crosshair during calibration, be as accurate as possible. Use the tip of a capped pen or the eraser end of a pencil.
Setup Menu
To obtain the SETUP MENU, shown to the left, press the Setup button from the MAIN MENU. The SETUP MENU offers a series of buttons, which open additional menus and screens that are detailed in subsequent paragraphs. After setup parameters have been set, select the Return button to return to the MAIN MENU.
NOTE: For convenience, the current CRESNET ID setting is displayed in the lower left corner.
NOTE: All touchpanel settings are automatically saved in non-volatile memory.
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Crestron STX-1700CXP 2-Way RF Wireless Touchpanel
BATTERY STATUS
SELECT INTERFACE
CRESNET INTERFACE MENU
03
Battery Status
To access the Battery Status screen, shown to the left, press the Battery Status button on the SETUP MENU.
This screen indicates the amount of charge (or life) remaining in the battery as a percentage of full capacity, if the battery is installed. An analog bar is provided below the percentage amount as a quick visual reference to the approximate level of charge remaining. The EXTERNAL POWER label appears if external power is applied either through the docking station or via the optional power pack. Note that battery recharging takes place only through the docking station. Touch the Return button to display the SETUP MENU.
NOTE: When charging the battery, the battery status screen is not an accurate indicator of battery level. The battery status screen will indicate a full charge (100%) before the docking station indicates that charging is complete (RDY illuminates).
Select Interface
The touchpanel communicates with a control system to activate commands or to display feedback from components within the system. The communication interface must be correctly specified or communication will not occur. To set communication parameters, first select the Interface button on the SETUP MENU to display the SELECT INTERFACE screen, shown to the left. Then, select either the CRESNET or the RF button to display the CRESNET INTERFACE MENU or the RF SETUP screen, respectively. Use these screens to set the Cresnet network identity (CRESNET ID) and the RF ID numbers.
Cresnet Interface Menu
CRESNET ID is a two-digit hexadecimal number that can range from 03 to FE. Note that if the panel is to be used in a wired mode, this number and the NET ID set in the SIMPL Windows program of the Cresnet system must match. NET ID for the STX­1700CXP is factory set to 03.
The UP and DOWN buttons increase and decrease the CRESNET ID by one digit (i.e., 03, 04, 05, . . .FE).
RF SETUP
Select the Return button to return to the SELECT INTERFACE menu.
RF Setup
The RF ID identifies the gateway port that the touchpanel will use for communication. The RF ID consists of a one-digit hexadecimal number. The touchpanel can be set to one of fifteen numbers; “1” is shown as an example in the illustration and is the default. This means that up to fifteen touchpanels can communicate with a given gateway.
The UP and DOWN buttons increase/decrease the RF ID by one, respectively (i.e., 1, 2, 3, …F).
The radio frequency channel setting (RF CHANNEL) identifies the particular TPS­RFGWX gateway used for communication with the touchpanel. (Up to sixteen TPS­RFGWX gateways can exist in a SIMPL program.) The RF CHANNEL setting consists of a one-digit hexadecimal number; “0” is shown as an example in the illustration on the left and is the default. The UP and DOWN buttons increase and decrease the RF CHANNEL by one, respectively (i.e., 1, 2, 3, …F). Refer to the latest revision of the TPS-RFGWX Operation Guide (Doc. 5847) for more information on setting up the RF CHANNEL for the RF gateway.
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2-Way RF Wireless Touchpanel Crestron STX-1700CXP
ADDITIONAL RF SETUP
KEY CLICK SETUP
Press the ADDITIONAL SETUP button to display the ADDITIONAL RF SETUP screen. In situations where two or more touchpanels are in close proximity and could conflict with each other, press the SET LOW POWER button to reduce the touchpanel’s power and minimize the possibility of interference. The factory default setting is SET HIGH POWER.
Use the PREVIOUS and NEXT buttons to choose the desired frequency band. The choices correspond with the names shown in the following table. The table shows the 802.11b channels within each band that are occupied by the STX-1700CXP. Selection of a band is based on a number of factors, including the need to avoid interference with nearby RF devices, and compliance with local communication laws. In the US, Crestron recommends using Bands 5 (USA comp 1) through 9 (USA comp 5). Bands 1 through 4 (France, Spain, Japan, and Canada) are intended for use in Cresnet systems outside the US. The default setting is Band 0, USA (original), which is not Wi-Fi friendly. At this setting, the touchpanel can communicate with a TPS-RFGWX gateway whether it is Wi-Fi friendly or not, since Band 0 is the default for both versions of the gateway. Note that the touchpanel and gateway must be set to the same band in order to communicate.
Freq.
Band
In the table, a bullet (•) indicates channels that are used by the STX-1700CXP. The unmarked channels can be used by other devices communicating near the Cresnet system, thus minimizing interference.
Range
(MHz) Band Name
#
0 2400-2474 1 2448-2474 2 2448-2474 3 2471-2497 4 2452-2477 5 2400-2425 6 2409-2435 7 2419-2445 8 2430-2455 9 2440-2465
USA (original)
France
Spain
Japan
Canada USA (comp 1) USA (comp 2) USA (comp 3) USA (comp 4) USA (comp 5)
1234567891011121314
•••••••••••••
•••••
•••••••
Occupied 802.11b Channels
•••••••
•••••••
••••
•••••••
••••••••
•••••••••
•••••••••
After the Cresnet ID, RF ID, RF CHANNEL, and Band settings have been verified, touch the Return button at the bottom of the screen to save settings and display the SELECT INTERFACE screen. Touch Return again to display the SETUP MENU.
Key Click Setup
From the SETUP MENU, press the Key Click Enabled button to open KEY CLICK SETUP screen. (If the function is currently disabled, the button legend is “Key Click Disabled.”) To enable an audible tone (beep) when the touchpanel buttons are pressed, select among the Short, Med, or Long KEY CLICK ENABLE/LEN buttons to set the duration of the tone. The touchpanel responds with a corresponding signal. To disable the feature, select Click Off.
Use the KEY CLICK VOLUME UP and DOWN buttons to increase and decrease the volume of the signal. The area to the right of the buttons shows the relative volume from 0% to 100%, both as a numeric value and, for a quick visual reference, as an analog bar.
Select the Return button to return to the SETUP MENU.
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b
SCREEN SETTINGS
- BRIGHTNESS
STARTUP PREFERENCE
POWER MANAGEMENT TIMEOUT SETTINGS
Brightness
From the SETUP MENU, press the Brightness button to open the SCREEN SETTINGS – BRIGHTNESS screen. The UP and DOWN buttons increase and decrease screen brightness, respectively. The area to the right of the buttons shows the relative brightness from 0% to 100%.
Select the Return button to return to the SETUP MENU.
Startup Preference
The Startup Preference option allows (when the touchpanel is off or in standby) the display to come on or stay off when a “quick” pushbutton is pressed. From the SETUP MENU, press the Startup Preferences button to open the STARTUP PREFERENCE screen. In either case, the button signal will be sent to the RF gateway if the touchpanel is in standby mode.
When pressed, the DISPLAY ON FROM HARDKEY button toggles between ENABLED and DISABLED. With ENABLED selected, the display comes on when one of the “quick” pushbuttons is pressed. With DISABLED selected, the display stays off when a “quick” pushbutton is pressed (if touchpanel was off, it goes to standby). The default is DISABLED.
Select the Return button to return to the SETUP MENU.
Power Management Timeout Settings
The Power Management feature is intended to conserve energy, and to extend the service life of the battery. From the SETUP MENU, press the Power Management
utton to display the POWER MANAGEMENT TIMEOUT SETTINGS screen. Use
the STANDBY and POWER DOWN UP and DOWN buttons to set the respective
30 10
timeouts from 0 through 120 minutes, where 0 disables the timeout. It adjusts in one­minute increments from 1 to 10, in ten-minute increments from 20-120.
Use the Standby Now and Power Down Now buttons to immediately enter the respective mode.
STANDBY timeout turns the display and backlight off when the touchpanel is inactive for the specified time. When the touchpanel is reactivated, the last screen to be displayed reappears. The specified time is displayed in minutes. The default STANDBY timeout is 10 minutes.
POWER DOWN timeout turns off all power when the touchpanel is inactive for the specified time. When the touchpanel is activated, the first page of the project appears. The specified time is displayed in minutes. The default POWER DOWN timeout is 30 minutes. It adjusts in one-minute increments from 1 to 10, in ten­minute increments from 20-120.
NOTE: Power Down Timeout should be set low to maximize battery life. However, Power Down Timeout should be set greater than Standby Timeout. Otherwise, the Standby Timeout is meaningless.
NOTE: When the panel is powered down, it will take about 1.5 seconds to power up and respond to a button press. There is no delay from Standby mode.
NOTE: This touchpanel does not include a built-in option to power up on the last page viewed prior to power down. To power up on the last page viewed, you must give the pages discrete join numbers and track them with SIMPL Windows logic.
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NOTE: If the external AC power pack is attached to the touchpanel and plugged into an active AC receptacle or if the touchpanel is resting in the docking station (ST-DSN) and plugged into an active AC receptacle, the panel does not power down when the power down timeout is achieved. Recall that the purpose of this timeout is to maximize battery life. Standby timeout still functions.
Press Return to save the settings and return to the SETUP MENU.

DIAGNOSTICS Menu

DIAGNOSTICS MENU
The Diagnostics button from the MAIN MENU should only be used under supervision from a Crestron customer service representative during telephone support. Many options available from the DIAGNOSTICS MENU, shown to the left, are numeric in nature and their interpretation is beyond the scope of this manual.

General Use and Safety

WARNING: To avoid shock hazard and possible damage to the unit, do not use the touchpanel in the rain or expose it to unnecessary moisture.

Recommended Touchpanel Cleaning

Keep the surface of the touchscreen free of dirt, dust, or other materials that could degrade optical properties. Long-term contact with abrasive materials can scratch the surface, which may detrimentally affect image quality.
For best cleaning results, use a clean, damp, non-abrasive cloth with any commercially available non-ammonia glass cleaner. The surrounding plastic enclosure may not provide a completely watertight seal. Therefore, apply cleaning solution to the cloth rather than the surface of the touchscreen. Wipe touchscreen clean and avoid leakage of moisture beneath panels.
12 2-Way RF Wireless Touchpanel: STX-1700CXP Operations Guide - DOC. 6144
Crestron STX-1700CXP 2-Way RF Wireless Touchpanel
f
p

Programming Software

Have a comment about Crestron software?
Direct software related suggestions and/or complaints to Crestron via email (software@crestron.com) Do not forward any queries to this address. Instead refer to “Further Inquiries” on page 29
or assistance.
The easiest method of
rogramming, but does not offer as much flexibility as SIMPL Windows.
.
You can create a program that allows you to set up the STX-1700CXP to operate a Crestron control system using the Crestron programming tools Crestron Application Builder
(AppBuilder) and SIMPL Windows. These tools are intended for users
with different levels of programming knowledge. The flexibility of each tool is proportional to the degree of programming expertise (i.e., the more flexible, the more a programmer needs to know and account for). Of course, one can initiate programming using the easiest method (Crestron AppBuilder) and use advanced techniques that are available from SIMPL Windows to customize the job.
VT Pro-e is a Windows
®
compatible software package for creating Crestron touchpanel screen designs. Refer to “Programming with VT Pro-e” on page 18 for additional details regarding VT Pro-e.
The following are recommended software version requirements for the PC:
SIMPL Windows version 2.04.14 or later. Requires SIMPL+ Cross Compiler version 1.1.
Crestron Database version 15.9.10 or later.
(Optional) Crestron Application Builder version 1.2.3 or later. Requires
SIMPL Windows.
VT Pro-e version 3.0.0.8 or later, used for graphical touchscreen design.
(Optional) Crestron Engraver version 2.1.0.2

Programming with the Crestron AppBuilder

The Crestron AppBuilder offers automatic programming for such residential and commercial applications as audio distribution, home theater, video conferencing, and lighting. The interface of this tool guides you through a few basic steps for designating rooms and specifying the control system, touchpanels, devices, and functionality. The Crestron AppBuilder then programs the system, including all touchpanel projects and control system logic.
The Crestron AppBuilder is fully integrated with Crestron's suite of software development tools, including SIMPL Windows, VT Pro-e, Crestron Database, User IR Database, and User Modules Directory. The Crestron AppBuilder accesses these tools behind the scenes, enabling you to easily create robust systems.

Programming with SIMPL Windows

NOTE: The following assumes that the reader has knowledge of SIMPL Windows. If not, refer to the extensive help information provided with the software.
NOTE: In the following description, the PRO2 control system is used.
NOTE: The STX-1700CXP can operate as a wired panel when set correctly in the
SIMPL program. This is recommended to troubleshoot the program code and to eliminate wireless/RF configuration issues before running the program in wireless mode.
SIMPL Windows is Crestron's software for programming Crestron control systems. It provides a well-designed graphical environment with a number of workspaces (i.e., windows) in which a programmer can select, configure, program, test, and
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2-Way RF Wireless Touchpanel Crestron STX-1700CXP
PRO2 System View
monitor a Crestron control system. SIMPL Windows offers drag and drop functionality in a familiar Windows
®
environment.
This section describes a sample SIMPL Windows program that includes an STX­1700CXP.
Configuration Manager is where programmers “build” a Crestron control system by selecting hardware from the Device Library. In Configuration Manager, drag the PRO2 from the Control Systems folder of the Device Library and drop it in the upper pane of the System Views. The PRO2 with its associated communication ports is displayed in the System Views upper pane.
The System Views lower pane displays the PRO2 system tree (refer to graphic below). This tree can be expanded to display and configure the communications ports.
Expanded PRO2 System Tree

C2Net-Device Slot in Configuration Manager

To incorporate an STX-1700CXP into the system, a gateway device is required. The C2Net-Device Slot can accept a gateway such as the TPS-RFGWX. Once a gateway is configured in a C2Net-Device Slot, the slot allows Cresnet communication between the touchpanel and the control system.
In Configuration Manager, drag the TPS-RFGWX gateway from the Wireless Receivers (RF) folder of the Device Library and drop it in the upper pane of the System Views. The System Views upper pane displays the TPS-RFGWX device icon below the PRO2 graphic.
Drag the STX-1700CXP from the Touchpanels (Wireless | Wireless Two-Way) folder of the Device Library and drop it on the TPS-RFGWX symbol in System Views. The PRO2 system tree displays the TPS-RFGWX gateway in Slot 9, with a default NET ID of 52. The TPS-RFGWX displays the touchpanel at the touchpanel’s default RF ID location, “01,” as shown in the graphic on the next page.
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Crestron STX-1700CXP 2-Way RF Wireless Touchpanel
C2Net Device, Slot 9
Double-click the TPS-RFGWX icon in the upper pane to open the “Device Settings” window. This window displays TPS-RFGWX device information. Select the Net ID tab to change the gateway Net ID, as shown in the following graphic.
“Device Settings” Window for the TPS-RFGWX
Similarly, expand the system tree in the lower pane and double-click the STX­1700CXP icon to open the “Device Settings” window for the touchpanel. Select the RF/IR ID tab to change the touchpanel RF ID, as shown below. For more information on setting the RF/IR ID, refer to “RF Setup” shown on page 9.
Touchpanel “Device Settings” Window

STX-1700CXP Symbol in Programming Manager

Programming Manager is where programmers “program” a Crestron control system by assigning signals to symbols. The graphic after this paragraph shows the STX­1700CXP symbol in the SIMPL Windows’ Programming Manager.
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2-Way RF Wireless Touchpanel Crestron STX-1700CXP
Detail View of the STX-1700CXP in SIMPL Windows’ Programming Manager
Signal Types
Signals interconnect the various devices and logic symbols that comprise a SIMPL program. Signals can be one of three types: digital, analog, or serial. For any given signal, the signal type is determined by its driving source. That is, if the symbol that drives the signal has an analog output, then, by definition, the signal connected there will be an analog signal.
In SIMPL Windows, the signal types are color-coded as follows:
Digital = Blue
Analog = Red
Serial = Black
Other = Green
NOTE: “Other” signals are a combination of the three basic types (e.g. many
symbols accept either analog or serial signals where the combination is shown as a green signal). The signal type is displayed on the Status Bar when the signal is highlighted.
For additional information, refer to Doc. 6120, Crestron SIMPL Windows Symbol Guide. It may be downloaded from the Downloads | Product Manuals | Software section of the Crestron website (www.crestron.com).
Digital Signals
A digital signal contains one bit of information and usually takes on one of two values: 1 or 0. These two digits can represent the logical values true and false, and they can be represented in an electronic device by the states on/off or high/low, recognized as two voltage levels. (Other common descriptors are active/inactive.)
Analog Signals
Unlike digital signals, analog signals can vary continuously in value, in the same manner as a parameter such as volume, temperature, or pressure. Analog signals contain 16 bits of information, which means that this type of signal can have values ranging from 0 to 65535 (2
16 2-Way RF Wireless Touchpanel: STX-1700CXP Operations Guide - DOC. 6144
16
-1). This 16-bit property makes analog signals useful for
Crestron STX-1700CXP 2-Way RF Wireless Touchpanel
controlling devices that do not have discrete settings, such as volume controllers, pan/tilt head controllers, and lighting dimmers.
Serial Signals
Serial signals are much like analog signals, in that they, too, contain 16 bits of information. However, whereas the value of an analog signal is used directly–to control volume or temperature, for instance–the value of the serial signal is used as a pointer to a location in memory that contains a string of characters. When a serial signal is routed to a symbol, that symbol can identify the signal as serial rather than analog and it will automatically look at the data to which it points.
Thus, serial signals are used to facilitate the transmission of serial data (strings of characters). These signals can be generated by incoming data on a COM port or by a symbol that has a serial output.
STX-1700CXP Input/Output Signals
The STX-1700CXP symbol provides up to 4000 digital joins, up to 1024 analog joins, and up to 127 serial output joins and 255 serial input joins. The programmer selects the signal types by clicking on the appropriate button at the top of the Symbol Detail view when programming the panel.
The following tables list functional descriptions for touchpanel outputs and inputs.
Digital Output Signal Descriptions
OUTPUT DESCRIPTION
press 1 through press 4000
Digital Input Signal Descriptions
Notifies control system of button press (1 – 4000). High/1 = press On Low/0 = press Off
INPUT DESCRIPTION
fb 1 through fb 4000
Analog Output Signal Descriptions
Notifies panel to display feedback (1 – 4000). This can represent that the button was pressed, or can be actual device feedback, e.g., that power was turned on.
OUTPUT DESCRIPTION
an_act 1 through an_act 1024 Notifies control system of an analog action (1 – 1024).
Any value from 0 through 65535
Analog Input Signal Descriptions
INPUT DESCRIPTION
an_fb 1 through an_fb 1024 Notifies panel of analog feedback (1 – 1024).
Serial Output Signal Descriptions
OUTPUT DESCRIPTION
text-I1 through text-I127 For remapping of system reserved joins (1 – 127).
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2-Way RF Wireless Touchpanel Crestron STX-1700CXP
j
Serial Input Signal Descriptions
INPUT DESCRIPTION
Pushbutton Layout and Join Number Assignment
1
2
3
4
5
CRESTRON
text-o1 through text-o255
Notifies panel of text string (1 – 255). Also called indirect text.
Device Extenders
Device extenders provide additional logic and functionality to a device. The Poll Manager and Sleep/Wake Manager symbols are device extenders for touchpanels. For the STX-1700CXP in wired mode only, the Poll Manager takes the touchpanel on and off line during polling by the control system. In wireless mode, Sleep/Wake Manager suspends and restores operation of the touchpanel. For additional information about Device Extenders, refer to the latest version of the Crestron SIMPL Windows Symbol Guide (Doc. 6120), or the on-line help included with SIMPL Windows.

“Quick” Pushbuttons

The STX-1700CXP has ten “quick” pushbuttons, five on each side of the LCD display. You can use these buttons to access any frequently used commands. Each button has a permanently fixed digital join number; refer to the illustration shown to the left. The sequence of digital join numbers is (top to bottom) 1 through 5 on the
6
left side and 6 through 10 on the right side.
7
8
NOTE: A user may not want the LCD display to come on after a pushbutton is
9
pressed when the unit is off. The Startup Preference option allows the user to select
10
whether the touchpanel’s display comes on or stays off after a pushbutton is pressed. For more information, refer to “Startup Preference” on page 11.
NOTE: To use a quick pushbutton to flip a page (change a screen) on the STX­1700CXP, you would assign the desired button’s digital join number to the page (Crestron recommends this method) and enable the corresponding feedback from the control system. Using button 10 as an example, in VT Pro-e you would assign digital
oin number 10 to a page using page properties. In the SIMPL Windows’ Programming Manager view, you would connect the signal at press 10 (output) to the fb10 (input) of the STX-1700CXP symbol.
NOTE: Assuming that the touchpanel is powered down, pressing a “quick” pushbutton once “wakes up” the touchpanel but no command is sent. A second button press sends the command. However, if the touchpanel is actually in standby mode, the panel is “awake” and the initial button press sends the command.

Programming with VT Pro-e

Control screen variations incorporating two- and three-dimensional graphics and text are possible and can be created with VT Pro-e, a design and programming Windows designed for each application. Each touchpanel can be organized with the ideal, color-oriented control environment with custom control graphics: icons, two and three-dimensional buttons, and floor plans. The project is uploaded to the touchpanel’s flash PROM. The touchpanel uses the project until another is uploaded from the PC. The PC may be disconnected from the control processor except when uploading a project.
-based software program. A set of pages, which make up a project, can be
18 2-Way RF Wireless Touchpanel: STX-1700CXP Operations Guide - DOC. 6144
Crestron STX-1700CXP 2-Way RF Wireless Touchpanel
For additional software information, refer to the help file provided with the software. The latest version of VT Pro-e can be obtained from the Downloads | Software Updates section of the Crestron website (www.crestron.com)
.

Reserved Join Numbers

A reserved join number is a feature of the software that enables a designer to create a button that completes a predetermined function. The tables below provide lists of reserved join numbers available within the VT Pro-e software.
NOTE: Many touchpanel configuration “shortcuts” are available via the software. A button can be created on a page that adjusts brightness, etc., via reserved join numbers.
Digital Reserved Join Numbers STX-1700CXP
JOIN NUMBER FUNCTION VALUE
17200 Power Off
17216 Brightness Up 17217 Brightness Down
17218 Brightness High 17219 Brightness Medium (Default) 17220 Brightness Low 17230 Standby On
17231 Standby Timeout Up
17232 Standby Timeout Down
17233 Power Timeout Up 17234 Power Timeout Down
17242 Run Setup Off 17302 Keyclick On 17303 Keyclick Off 17304 Key Click Volume Up 17305 Key Click Volume Down 17322 Key Click Short Short (Default)
17323 Key Click Medium Medium 17324 Key Click Long Long 17509 Out of Range* N/A 17532 Send Update Request N/A
* Assigning 17509 (Out of Range) to a page, sub page or button activates the page, subpage or button when the STX-1700CXP goes out of range.
Analog Reserved Join Numbers for STX-1700CXP
JOIN NUMBER FUNCTION VALUE
17201 LCD Brightness* 1-100% 17202 Power Timeout* 0-120 minutes 17203 Standby Timeout* 0-120 minutes 17300 Key Click Volume* 1-100% 17507 Battery Level 0-100%
* Defaults: LCD Brightness – 50% Standby Timeout – 10 minutes
Power Timeout – 30 minutes Key Click Volume – 50%
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2-Way RF Wireless Touchpanel Crestron STX-1700CXP

Uploading and Upgrading

Assuming a PC is properly connected to the entire system, Crestron programming software allows the programmer to upload programs and projects after their development to the system and network devices. However, there are times when the files for the program and projects are compiled and not uploaded. Instead, compiled files may be distributed from programmers to installers, from Crestron to dealers, etc. Even firmware upgrades are available from the Crestron website as new features are developed after product releases. In those instances, one has the option to upload via the programming software or to upload and upgrade via the Crestron Viewport.
NOTE: The Crestron Viewport utility performs multiple system tasks, primarily via an RS-232 or TCP/IP connection between the control system and a PC. It is used to observe system processes, upload new operating systems and firmware, change system and network parameters, and communicate with network device consoles and touchpanels, among many other tasks. Viewport can also function as a terminal emulator for generic file transfer. All of these functions are accessed through the commands and options in the Viewport menus. Therefore, for its effectiveness as a support and diagnostic tool, the Crestron Viewport may be preferred over development tools when uploading programs and projects.
The following sections define how one would upload a VT Pro-e project or upgrade the firmware of the STX-1700CXP. However, before attempting to upload or upgrade, it is necessary to establish communications.

Communication Settings

NOTE: For laptops and other PCs without a built-in RS-232 port, Crestron recommends the use of PCMCIA cards, rather than USB-to-serial adapters. If a USB-to-serial adapter must be used, Crestron has tested the following devices with good results:
Belkin (large model) F5U103 I/O Gear GUC232A Keyspan USA-19QW
Other models, even from the same manufacturer, may not yield the same results.
The procedure in this section provides details for RS-232 communication between the PC and the control system. If TCP/IP communication is preferred, consult the latest version of the Crestron e-Control Reference Guide (Doc. 6052) or the respective Operations Guide for the control system. These documents are available from the Downloads | Product Manuals section of the Crestron website (www.crestron.com). Refer to the figure on the next page for a typical connection diagram when uploading files.
NOTE: Use a standard DB9 male to female “straight-through” cable.
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Crestron STX-1700CXP 2-Way RF Wireless Touchpanel
Typical Connection Diagram when Uploading
NOTE: If the control system in use has a 4-pin network connector rather than a modular (RJ11-type) NET connector, use an ST-CBL interface cable (sold separately).
NOTE: To make a cable for either configuration, refer to the “Programming Cable Specifications” diagram after these notes.
NOTE: An adapter such as a CN-RJ11 (sold separately) is required when using the RJ11 cable.
NOTE: The RJ11 (part of ST-PK) and ST-CBL cables can also be found as part numbers CNSP-585 and CNSP-586, respectively, in the Crestron cable database. The database can be downloaded from the Downloads/Software Updates/Cables section of the Crestron website (www.crestron.com
NOTE: The procedure on the next page uses the ST-CBL.
).
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2-Way RF Wireless Touchpanel Crestron STX-1700CXP
Programming Cable Specifications
(ST-CBL)
- OR -
CONNECTOR, 6 PIN, RJ11
NOTE: Tab is facing away from copper pins.
BLACK RED SHIELD
1 2 3
Y
4
Z
5
G
6
1. Before making any connections to the touchpanel, verify that the control system is properly connected to the PC (using an RS-232 DB9 straight­through cable, Crestron P/N CNSP-587) and powered on.
2. Attach the stereo connector end of the ST-CBL to the touchpanel.
3. Attach the network connector end of the ST-CBL to the connector labeled NET on the control system.
4. Attach the appropriate Crestron external power pack to the touchpanel and plug it into an outlet. At the PC, make sure that no programs accessing the COM port of the PC are running.
5. Open the Crestron Viewport. Either launch the stand-alone version of Viewport, or start SIMPL Windows or VT Pro-e, and from the menu bar, select Tools | Viewport.
6. From the Viewport menu, select Setup | Communications settings (alternatively, press Alt+D) to open the “Port Settings” window. Refer to the figures on the next page.
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Crestron STX-1700CXP 2-Way RF Wireless Touchpanel
Accessing the “Port Settings” Window
7. Select the RS-232 connection type. Verify the available COM is selected. Verify that the baud rate is set to 115200 (PRO 2 default), the parity is None, the data bits is Eight, the stop bits is One, XON/XOFF is not selected, and RTS/CTS is selected. Click the OK button to save the settings and close the window.
NOTE: You may need to select a lower baud rate for larger files (38,400 is recommended). Make sure XModem is selected from Mode for Network Transfers.
“Port Settings” Window
8. Proceed to “Uploading a VT Pro-e Project” on the next page or “Firmware Upgrade” that begins on page 25 as appropriate.
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2-Way RF Wireless Touchpanel Crestron STX-1700CXP

Uploading a VT Pro-e Project

A compiled VT Pro-e file has the extension .vtz
To upload a compiled VT Pro-e project to the STX-1700CXP, complete the following steps.
1. Make sure that “Communication Settings” that begins on page 20 has been performed.
2. As shown below, select File Transfer | Send Touchpanel (alternatively, depress Alt+T) from the Viewport menu.
Select Send Touchpanel
3. As shown below, select the NET ID of the STX-1700CXP and then click OK. The “Touchpanel Transfer” window appears (refer to graphic below).
“Select Network ID” Window
“Touchpanel Transfer” Window
4. Click Browse. The “Open” window appears as shown on the next page.
5. Select the VT Pro-e (.vtz) file and click Open. The transfer completes automatically.
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Crestron STX-1700CXP 2-Way RF Wireless Touchpanel
Select VTZ File
6. Disconnect the programming cable and the external power pack from the touchpanel.
7. Close the Viewport, exit VT Pro-e, and disconnect the programming cable from the PC and the control system.

Firmware Upgrade

A firmware upgrade file has the extension .csf
Firmware upgrade files can be obtained from the Downloads | Software Updates | Touchpanels section of Crestron’s website (www.crestron.com) STX-1700CXP firmware, complete the following steps.
. To upgrade the
1. Make sure that “Communication Settings” that begins on page 20 has been performed. Suggested baud rate is 38400.
2. As shown below, select File Transfer | Update Touchpanel/Keypad Firmware from the Viewport menu.
Select Update Touchpanel Firmware
3. As shown on the next page, select the NET ID of the STX-1700CXP and then click OK.
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2-Way RF Wireless Touchpanel Crestron STX-1700CXP
“Select Network ID” Window
4. As shown below, select the firmware (CSF) file and click Open. The transfer will complete automatically.
Select CSF File
5. Disconnect the programming cable and the external power pack from the touchpanel.
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Crestron STX-1700CXP 2-Way RF Wireless Touchpanel

Problem Solving

Troubleshooting

The table below and continued on the next page provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative.
NOTE: To minimize system diagnostics and troubleshooting, Crestron recommends defining the touchpanel as a wired unit in SIMPL Windows, then test functionality as a wired network device prior to testing the TPS-XTXRF transceiver operations. This will help in determining whether there is a programming problem, an RF setting conflict, or RF interference in the environment.
NOTE: The diagram shown on page 21 is a typical “wired” hookup.
STX-1700CXP Troubleshooting
TROUBLE
Touchpanel does not function.
Project can not be uploaded to touchpanel.
Wrong screens appear on touchpanel.
Active area does not coincide with button on screen.
Touchpanel display is dark or too light.
Touchpanel exhibits slow operation.
* You can also use the caltouch command in Viewport to access the Calibration option.
POSSIBLE
CAUSE(S)
No power to the touchpanel.
Touchpanel is not communicating to the control system.
Touchpanel is not powered up.
Communications error between PC and control system.
Incorrect NET ID setting.
Problem with cable between control system and touchpanel.
Wrong screens uploaded.
Touchpanel is incorrectly calibrated.
Screen brightness is improperly set.
Compressed graphics take time to decompress.
CORRECTIVE ACTION
Confirm that battery pack is installed or external adapter is connected.
Poll the network (F4 in Viewport, VT Pro-e or SIMPL Windows) to verify communication.
Touch the touchpanel to display a screen. Verify that the panel has power supplied to it, either battery or power pack.
Verify upload preferences is set to the COM port being used to communicate to the control system.
Verify that panel NET ID matches the NET ID specified during upload. Refer to "Uploading a VT Pro-e Project".
Check the cable for damage or bad connections.
Upload correct screens. Refer to "Uploading a VT Pro-e Project".
Remove power and then reapply power while holding finger to touchscreen (for about five seconds). The MAIN MENU appears. Select
Touch Screen Calibration
CALIBRATION MENU appears. Select
Perform Calibration
Hold a finger to the touchscreen for more than five seconds from power off. Set brightness using Setup menu.
If sufficient memory is already available, decompressed graphics decrease the drawing time of panel pages.
. The
and follow prompts. *
(continued on next page)
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2-Way RF Wireless Touchpanel Crestron STX-1700CXP
STX-1700CXP Troubleshooting (continued)
TROUBLE
Touchpanel display is dark.
One or more "quick" pushbuttons do not function as expected.
Touchpanel operation appears unreliable.
Touchpanel does not function and SIG LED on TPS-RFGWX illuminates, but Rx or Tx LEDs do not.
SIG LED on TPS­RFGWX does not illuminate.
Touchpanel screen changes without touching screen or buttons.
POSSIBLE
CAUSE(S)
Standby or power down timeout has elapsed.
No power to the touchpanel.
Unit out of range. Refer to "Out of Range Feature" on page 27.
Wrong SIMPL Windows program uploaded.
Touchpanel is out of range. Refer to "Out of Range Feature" below.
RF Interference Test as wired unit. If unit tests OK as wired
Code related issues Test as wired unit. If unit tests OK as wired
Touchpanel RF ID is not set to match the RF ID assigned in the control system program.
RF channel of Touchpanel and channel ID of TPS­RFGWX receiver do not match. Touchpanel went out and then in range while control system changed a screen.
Touch screen to reactivate.
Verify the power is properly applied and all connections are made.
Bring unit in range.
Upload correct SIMPL Windows program. Refer to the SIMPL Window help file for more information.
Bring unit within range. Refer to "Specifications" for details. Use reserved join number 17509 in SIMPL Windows program to indicate when touchpanel is out of range.
Install an additional TPS-RFGWX near the area of use to accommodate roaming.
touchpanel, and fails as wireless touchpanel, call Crestron Customer Service.
touchpanel, and fails as wireless touchpanel, call Crestron Customer Service.
Verify that RF IDs match. Refer to the "Select Interface" on page 8 for details and RF ID parameters assigned in the program.
Verify that RF channel matches channel ID of TPS-RFGWX. Refer to the "Select Interface" on page 8 for details and RF ID parameters assigned in the program.
Use reserved join number 17509 in SIMPL Windows program to indicate when touchpanel is out of range.
CORRECTIVE ACTION

Out of Range Feature

The out of range feature is always active. It is up to the programmer to provide an indication on the touchpanel.
When the STX-1700CXP is out of range, it displays an out of range indication of your choice (refer to “Reserved Join Numbers” on page 19), and the touchpanel does not respond. Also, the TPS-RFGWX’s Tx (transmit) LED will flash every four to five seconds for approximately 30 seconds and then the LED stops flashing (the unit stops transmitting if the touchpanel does not come into range in the allotted time). If the touchpanel comes into range before the TPS-RFGWX stops transmitting, the display reverts to whatever screen the control system has active. If the touchpanel comes into range after the TPS-RFGWX stops transmitting, the user must touch the screen to activate the gateway and leave the out of range screen.
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Crestron STX-1700CXP 2-Way RF Wireless Touchpanel
The screen may change if the control system sent a change to the touchpanel during the time it was out of range.

Further Inquiries

If, after reviewing this Operations Guide for the STX-1700CXP, you cannot locate specific information or have questions, please take advantage of Crestron's award winning customer service team in your area. Dial one of the following numbers.
In the US and Canada, call Crestron’s corporate headquarters at 1-888-CRESTRON [1-888-273-7876].
In Europe, call Crestron International at +32-15-50-99-50.
In Asia, call Crestron Asia at +852-2341-2016.
In Latin America, call Crestron Latin America at +5255-5093-2160.
In Australia and New Zealand, call Crestron Pacific at +613-9480-2999.

Future Updates

As Crestron improves functions, adds new features, and extends the capabilities of the STX-1700CXP, additional information and programming examples may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision.
Check the Crestron website (www.crestron.com availability and its subjective value. Updates are available from the Download | Product Manuals section and are identified as an “Addendum” in the Download column.
) periodically for manual update
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2-Way RF Wireless Touchpanel Crestron STX-1700CXP

Appendix A: Engraveable Pushbutton Installation

The STX-1700CXP is supplied with ten pushbuttons, pre-labeled with standard legends. As an option, custom-engraved buttons can be designed and obtained by using the Crestron Engraver software. Version 2.0.1.5 or later is available from the Downloads | Software Updates section of the Crestron website (www.crestron.com
Perform the following to install engraveable pushbuttons on the STX-1700CXP. A #1 Phillips screwdriver is required. Refer to the illustration below.
1. Remove the battery, and place the touchpanel face down on a clean work surface.
2. Remove the four screws securing the front bezel to the base, and return the unit to its normal position (hold the bezel and the base of the unit together at the sides while turning it over, to prevent the assembly from falling apart).
3. Lift the bezel from the touchpanel, and remove the pushbuttons being replaced. Note that the pushbutton sets fit snugly on the membrane switch. (Refer to the following Notes.)
4. Put the new pushbuttons in place (refer to the following Notes), press firmly to ensure they are seated, and place the bezel back in position.
).
NOTE: The rear of the pushbuttons are marked TOP 1-5 and 6-10 to ensure correct orientation when installed. Do not remove the plastic frame connecting the buttons together.
NOTE: Some touchpanels are supplied without any adhesive holding the membrane switches is place. For these units, after assembling the new pushbuttons to the membrane switches, carefully position the switch/pushbutton assemblies on the printed circuit boards–edges should be aligned, and place the bezel over the pushbuttons to hold them in place.
5. Hold the bezel in position and turn the unit over on its face.
6. Reinstall the four screws to secure the bezel to the base. Tighten the screws, being careful not to strip the threads.
7. Reinstall the battery and verify that the pushbuttons function properly.
Engraveable Pushbutton Installation Diagram
Bezel
Membrane
Switch
Screw
Bottom view
Screw
5
10
Pushbuttons
Top view with
bezel removed
30 2-Way RF Wireless Touchpanel: STX-1700CXP Operations Guide - DOC. 6144
Battery
Crestron STX-1700CXP 2-Way RF Wireless Touchpanel

Appendix B: Optimum RF Reception Guidelines

Many factors can affect the reliability of RF communication between an RF gateway and an RF touchpanel. While an effort has been made to determine operating specifications, some specifications are not constant. RF Communication can be limited by several factors including but not limited to EMI (electromagnetic interference), intervening objects, antenna orientation and receiver placement. To obtain maximum reliability and performance, some basic rules for installing RF transceivers are listed below.

Minimize Interference

RF reception range can be hindered by spurious EMI noise that may interfere with or mask the desired frequency thereby reducing useable range. EMI is generated by any electrical device at various RF noise levels depending on the device. Sources of EMI include computers, video equipment, digital processors, lighting dimmers, lighting ballasts, motors or any large AC source. Every effort should be made to separate any RF transceiver from these sources of RF noise including Audio Visual equipment in racks. If a gateway must be installed in an equipment rack, make sure you have ample separation between the equipment and the gateway.
NOTE: Check any 802.11b equipment operating near the Cresnet system to see that it is using only channels that are not being used by the STX-1700CXP touchpanel. If necessary, change the touchpanel’s band setting to avoid interference. Refer to “Identity Codes” on page 7 for details.

Gateway Placement

Optimum reception for any RF transceiver is obtained by installing the gateway transceiver in an open area or shelf with a clear line of sight (no obstructions between gateway and receiver). Crestron recommends that the gateway is at least five to six feet high for best results. Avoid placing transceivers or transmitters at a low height or on the ground. Placing RF equipment near metal objects, walls, corners or metal enclosures will compromise RF propagation and reception. Try to avoid installing gateways in equipment racks, service rooms, electrical closets or in rooms other than that which the panel or transmitter is located.

Antenna Orientation

The antenna orientation on Crestron gateways has considerable effect on range and reliability. Optimum performance is obtained by setting the antenna horizontally (parallel to the ground). When absolutely necessary, two alternate orientations are possible – each will be less effective than the horizontal orientation:
Point the antenna vertically
Point the antenna at a right angle to the gateway.
These may allow for rack or equipment closet doors to be shut but these orientations may also compromise reception. Never point the antenna downward or directly parallel to the front panel, this will decrease range and reliability. Refer to illustrations on the next page for examples of the different antenna orientations.
NOTE: RF propagation is best from the sides of the antenna.
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2-Way RF Wireless Touchpanel Crestron STX-1700CXP
Horizontal Orientation
Building
Top of gateway
Antenna
Vertical Orientation
Building
Antenna
Front of gateway
Right Angle Orientation
RF GATEWAY - 2 WAY
PWR NET RxSIGRFTx
CRESTRON
Building
Top of gateway
Antenna
ANTENNA
TPS-RFGWX
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Crestron STX-1700CXP 2-Way RF Wireless Touchpanel

Software License Agreement

This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and, as applicable, associated media, printed materials, and “online” or electronic documentation (the “Software”).
BY INSTALLING, COPYING, OR OTHERWISE USING THE SOFTWARE, YOU REPRESENT THAT YOU ARE AN AUTHORIZED DEALER OF CRESTRON PRODUCTS OR A CRESTRON AUTHORIZED INDEPENDENT PROGRAMMER AND YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, DO NOT INSTALL OR USE THE SOFTWARE.
IF YOU HAVE PAID A FEE FOR THIS LICENSE AND DO NOT ACCEPT THE TERMS OF THIS AGREEMENT, CRESTRON WILL REFUND THE FEE TO YOU PROVIDED YOU (1) CLICK THE DO NOT ACCEPT BUTTON, (2) DO NOT INSTALL THE SOFTWARE AND (3) RETURN ALL SOFTWARE, MEDIA AND OTHER DOCUMENTATION AND MATERIALS PROVIDED WITH THE SOFTWARE TO CRESTRON AT: CRESTRON ELECTRONICS, INC., 15 VOLVO DRIVE, ROCKLEIGH, NEW JERSEY 07647, WITHIN 30 DAYS OF PAYMENT.
LICENSE TERMS
Crestron hereby grants You and You accept a nonexclusive, nontransferable license to use the Software (a) in machine readable object code together with the related explanatory written materials provided by Crestron (b) on a central processing unit (“CPU”) owned or leased or otherwise controlled exclusively by You, and (c) only as authorized in this Agreement and the related explanatory files and written materials provided by Crestron.
If this software requires payment for a license, you may make one backup copy of the Software, provided Your backup copy is not installed or used on any CPU. You may not transfer the rights of this Agreement to a backup copy unless the installed copy of the Software is destroyed or otherwise inoperable and You transfer all rights in the Software.
You may not transfer the license granted pursuant to this Agreement or assign this Agreement without the express written consent of Crestron.
If this software requires payment for a license, the total number of CPU’s on which all versions of the Software are installed may not exceed one per license fee (1) and no concurrent, server or network use of the Software (including any permitted back-up copies) is permitted, including but not limited to using the Software (a) either directly or through commands, data or instructions from or to another computer (b) for local, campus or wide area network, internet or web hosting services; or (c) pursuant to any rental, sharing or “service bureau” arrangement.
The Software is designed as a software development and customization tool. As such Crestron cannot and does not guarantee any results of use of the Software or that the Software will operate error free and You acknowledge that any development that You perform using the Software or Host Application is done entirely at Your own risk.
The Software is licensed and not sold. Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing.
OTHER LIMITATIONS
You must be an Authorized Dealer of Crestron products or a Crestron Authorized Independent Programmer to install or use the Software. If Your status as a Crestron Authorized Dealer or Crestron Authorized Independent Programmer is terminated, Your license is also terminated.
You may not rent, lease, lend, sublicense, distribute or otherwise transfer or assign any interest in or to the Software.
You may not reverse engineer, decompile, or disassemble the Software.
You agree that the Software will not be shipped, transferred or exported into any country or used in any manner prohibited by the United States Export Administration Act or any other export laws, restrictions or regulations (“Export Laws”). By downloading or installing the Software You (a) are certifying that You are not a national of Cuba, Iran, Iraq, Libya, North Korea, Sudan, or Syria or any country to which the United States embargoes goods (b) are certifying that You are not otherwise prohibited from receiving the Software and (c) You agree to comply with the Export Laws.
If any part of this Agreement is found void and unenforceable, it will not affect the validity of the balance of the Agreement, which shall remain valid and enforceable according to its terms. This Agreement may only be modified by a writing signed by an authorized officer of Crestron. Updates may be licensed to You by Crestron with additional or different terms. This is the entire agreement between Crestron and You relating to the Software and it supersedes any prior representations, discussions, undertakings, communications or advertising relating to the Software. The failure of either party to enforce any right or take any action in the event of a breach hereunder shall constitute a waiver unless expressly acknowledged and set forth in writing by the party alleged to have provided such waiver.
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2-Way RF Wireless Touchpanel Crestron STX-1700CXP
If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid licenses from Crestron of its authorized agent.
Without prejudice to any other rights, Crestron may terminate this Agreement immediately upon notice if you fail to comply with the terms and conditions of this Agreement. In such event, you must destroy all copies of the Software and all of its component parts.
PROPRIETARY RIGHTS
Copyright. All title and copyrights in and to the Software (including, without limitation, any images, photographs, animations, video, audio, music, text, and “applets” incorporated into the Software), the accompanying media and printed materials, and any copies of the Software are owned by Crestron or its suppliers. The Software is protected by copyright laws and international treaty provisions. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this Agreement.
Submissions. Should you decide to transmit to Crestron’s website by any means or by any media any materials or other information (including, without limitation, ideas, concepts or techniques for new or improved services and products), whether as information, feedback, data, questions, comments, suggestions or the like, you agree such submissions are unrestricted and shall be deemed non-confidential and you automatically grant Crestron and its assigns a non-exclusive, royalty-tree, worldwide, perpetual, irrevocable license, with the right to sublicense, to use, copy, transmit, distribute, create derivative works of, display and perform the same.
Trademarks. CRESTRON and the Swirl Logo are registered trademarks of Crestron Electronics, Inc. You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy.
GOVERNING LAW
This Agreement shall be governed by the laws of the State of New Jersey, without regard to conflicts of laws principles. Any disputes between the parties to the Agreement shall be brought in the state courts in Bergen County, New Jersey or the federal courts located in the District of New Jersey. The United Nations Convention on Contracts for the International Sale of Goods, shall not apply to this Agreement.
CRESTRON LIMITED WARRANTY
CRESTRON warrants that: (a) the Software will perform substantially in accordance with the published specifications for a period of ninety (90) days from the date of receipt, and (b) that any hardware accompanying the Software will be subject to its own limited warranty as stated in its accompanying written material. Crestron shall, at its option, repair or replace or refund the license fee for any Software found defective by Crestron if notified by you within the warranty period. The foregoing remedy shall be your exclusive remedy for any claim or loss arising from the Software.
CRESTRON shall not be liable to honor warranty terms if the product has been used in any application other than that for which it was intended, or if it as been subjected to misuse, accidental damage, modification, or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number or license code altered, defaced, improperly obtained, or removed.
Notwithstanding any agreement to maintain or correct errors or defects Crestron, shall have no obligation to service or correct any error or defect that is not reproducible by Crestron or is deemed in Crestron’s reasonable discretion to have resulted from (1) accident; unusual stress; neglect; misuse; failure of electric power, operation of the Software with other media not meeting or not maintained in accordance with the manufacturer’s specifications; or causes other than ordinary use; (2) improper installation by anyone other than Crestron or its authorized agents of the Software that deviates from any operating procedures established by Crestron in the material and files provided to You by Crestron or its authorized agent; (3) use of the Software on unauthorized hardware; or (4) modification of, alteration of, or additions to the Software undertaken by persons other than Crestron or Crestron’s authorized agents.
ANY LIABILITY OF CRESTRON FOR A DEFECTIVE COPY OF THE SOFTWARE WILL BE LIMITED EXCLUSIVELY TO REPAIR OR REPLACEMENT OF YOUR COPY OF THE SOFTWARE WITH ANOTHER COPY OR REFUND OF THE INITIAL LICENSE FEE CRESTRON RECEIVED FROM YOU FOR THE DEFECTIVE COPY OF THE PRODUCT. THIS WARRANTY SHALL BE THE SOLE AND EXCLUSIVE REMEDY TO YOU. IN NO EVENT SHALL CRESTRON BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND (PROPERTY OR ECONOMIC DAMAGES INCLUSIVE), EVEN IF A CRESTRON REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR OF ANY CLAIM BY ANY THIRD PARTY. CRESTRON MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AS TO TITLE OR INFRINGEMENT OF THIRD-PARTY RIGHTS, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY OTHER WARRANTIES, NOR AUTHORIZES ANY OTHER PARTY TO OFFER ANY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY FOR THIS PRODUCT. THIS WARRANTY STATEMENT SUPERSEDES ALL PREVIOUS WARRANTIES.
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Crestron STX-1700CXP 2-Way RF Wireless Touchpanel

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address.
2. Products may be returned for credit, exchange, or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, Cresskill, N.J., or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee, plus shipping costs, on any products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by CRESTRON, shipping by standard ground carrier. In the event repairs are found to be non-warranty, return freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three (3) years from the date of purchase from CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended, or if it has been subjected to misuse, accidental damage, modification, or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number altered, defaced, or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or implied, nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supercedes all previous warranties.
Trademark Information
All brand names, product names, and trademarks are the sole property of their respective owners. Windows is a registered trademark of Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft Corporation.
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Crestron Electronics, Inc. Operations Guide - DOC. 6144
15 Volvo Drive Rockleigh, NJ 07647 07.03 Tel: 888.CRESTRON Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.
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