Crestron STX-1700CXP User Manual

Crestron STX-1700CXP 2-Way RF Wireless Touchpanel Operations Guide
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2003 Crestron Electronics, Inc.
Crestron STX-1700CXP 2-Way RF Wireless Touchpanel
Contents
2-Way RF Wireless Touchpanel: STX-1700CXP 1
Introduction ...............................................................................................................................1
Functions and Features................................................................................................ 1
Specifications ..............................................................................................................3
Physical Description.................................................................................................... 4
Industry Compliance ...................................................................................................6
Setup .......................................................................................................................................... 6
Applying Power........................................................................................................... 6
Identity Codes..............................................................................................................7
Configuring the Touchpanel........................................................................................ 8
General Use and Safety ............................................................................................. 12
Recommended Touchpanel Cleaning........................................................................ 12
Programming Software............................................................................................................13
Programming with the Crestron AppBuilder.............................................................13
Programming with SIMPL Windows........................................................................ 13
“Quick” Pushbuttons .................................................................................................18
Programming with VT Pro-e..................................................................................... 18
Reserved Join Numbers............................................................................................. 19
Uploading and Upgrading........................................................................................................ 20
Communication Settings ...........................................................................................20
Uploading a VT Pro-e Project ...................................................................................24
Firmware Upgrade..................................................................................................... 25
Problem Solving ...................................................................................................................... 27
Troubleshooting......................................................................................................... 27
Out of Range Feature.................................................................................................28
Further Inquiries........................................................................................................ 29
Future Updates ..........................................................................................................29
Appendix A: Engraveable Pushbutton Installation................................................................. 30
Appendix B: Optimum RF Reception Guidelines .................................................................. 31
Minimize Interference ...............................................................................................31
Gateway Placement ...................................................................................................31
Antenna Orientation .................................................................................................. 31
Software License Agreement................................................................................................... 33
Return and Warranty Policies.................................................................................................. 35
Merchandise Returns / Repair Service ......................................................................35
CRESTRON Limited Warranty.................................................................................35
Operations Guide – DOC. 6144 Contents i
Crestron STX-1700CXP 2-Way RF Wireless Touchpanel
2-Way RF Wireless Touchpanel: STX-1700CXP

Introduction

Functions and Features

The STX-1700CXP is a 2-way wireless radio frequency (RF) compact color
touchpanel that utilizes 2.4 GHz spread spectrum technology to provide a user
interface to a Crestron
The “Wi-Fi friendly” touchpanel is a handheld transceiver that communicates
through Crestron’s gateway/transceiver, the TPS-RFGWX (sold separately), to the
Cresnet system. (Refer to “Wi-Fi Technology” and “Gateway Compatibility” on
page 2 for more details.) The 2-way communications provide control of third party
and Cresnet devices and dynamic onscreen feedback for real-time confirmation of
commands. Up to 15 touchpanels can communicate with one TPS-RFGWX. RF
signals can travel from a minimum of three feet up to a maximum between 100 - 200
feet; the range is dependent on location of the touchpanel, the construction of the
building, and obstructions and RF interference from other devices. Location and
antenna orientation of the TPS-RFGWX also are important factors in RF
reception/transmission.
Functional Summary
5.7" (14.78 cm) active color matrix display
320x240 screen resolution
63MIPs ColdFire processor running Crestron Isys
16-bit non-palette graphics
64,000-color Crestron Isys engine
4 MB of flash memory (approx. 3MB for user display lists)
8 MB of SDRAM
Built-in 10 "quick" pushbuttons
*Customizable engraving available. Refer to “Appendix A” on page 30 for details.
**Refer to “Gateway Compatibility” on page 2 for details.
Engraveable*
Operate without waking display
Long-life NiMH battery
Fast charging
No battery memory
“Wi-Fi friendly” operating frequency selection to avoid interference
Compatible with TPS-RFGWX RF gateways that are not Wi-Fi friendly. **
®
control system (herein referred to as the Cresnet® system).
-generation firmware
Operations Guide – DOC. 6144 2-Way RF Wireless Touchpanel: STX-1700CXP 1
2-Way RF Wireless Touchpanel Crestron STX-1700CXP
Included with the STX-1700CXP are a Crestron High Performance Rechargeable
Battery Pack (ST-BTPN) and a Docking Station (ST-DSN) that docks the touchpanel
and/or recharges the ST-BTPN. An external power pack (PW-1215 for domestic use
or PWI-1215 for international use) is also provided to power the touchpanel. Refer to
the latest revisions of the documentation supplied with these items for details.
The touchpanel is also available in an international version, the STXI-1700CXP.

Wi-Fi Technology

Wi-Fi (wireless fidelity) is the common term for high-frequency wireless local area
network (WLAN) technology that is gaining acceptance as an alternative to a wired
LAN in commercial as well as home network configurations. Wi-Fi is specified in
the 802.11b specification from the Institute of Electrical and Electronics Engineers
(IEEE) and is part of a series of wireless specifications together with 802.11,
802.11a, and 802.11g.
The STX-1700CXP touchpanel is not “Wi-Fi compatible.” It does not comply with
the 802.11 specifications, nor can it communicate with 802.11 devices. It is,
however, considered “Wi-Fi friendly,” since you can select a communication band
(frequency range) that will avoid interference with 802.11 devices. The touchpanel’s
transceiver (as well as the gateway’s) allows you to select one of ten possible bands
(0 through 9) for communication. The bands define specific frequency ranges within
the 2.4 GHz Spectrum. The default band (Band 0) covers almost the entire spectrum
and is, therefore, not Wi-Fi friendly. The nine additional bands define narrower
ranges, leaving the rest of the frequency spectrum available for other RF devices,
thus making it possible to avoid interference. Refer to the “ADDITIONAL RF
SETUP” illustration on page 10 for details.
As you configure the touchpanel for operation, you select an RF channel to identify
the gateway that will communicate with the touchpanel. Up to 16 gateways can be
included in one SIMPL program, and up to 15 touchpanels can communicate with
each gateway.
You then select one of the ten frequency bands. Selection of a band is based on a
number of factors, most importantly the need to avoid interference with nearby RF
devices, and compliance with local communication laws. Crestron recommends
using Bands 5 (USA comp 1) through 9 (USA comp 5) within the US. Bands 1
through 4 (France, Spain, Japan, and Canada) are intended for use in Cresnet systems
outside the US.
If you have two or more Crestron wireless RF devices in the Cresnet system, they
should all be set to the same band. If your system includes non-Crestron RF devices,
set the Crestron RF devices to a different band than the non-Crestron devices to
minimize the possibility of interference between them.

Gateway Compatibility

The ability to select frequency bands makes it possible for the STX-1700CXP to
communicate with TPS-RFGWX two-way RF transceivers (gateways) that are Wi-Fi
friendly as well as those that are not. TPS-RFGWX gateways that are Wi-Fi friendly
(include band selection) have product labels that include a seven-digit number
beginning with 600 (e.g., 6002104). Product labels on earlier models of the TPS-
RFGWX gateway (fixed band; not Wi-Fi friendly) include seven-digit alphanumeric
codes beginning with ZA (e.g., ZA11308). Similarly, Wi-Fi friendly TPS-RFGWX
gateways can communicate with touchpanels that are not so enabled as well as those
that are. In either case, in order to communicate, the TPS-RFGWX gateway and
STX-1700CXP touchpanel must be set to the same band and have identical identity
code settings (refer to “Identity Codes” on page 7 for details).
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Crestron STX-1700CXP 2-Way RF Wireless Touchpanel

Specifications

The table below provides a summary of specifications for the STX-1700CXP.
Specifications of the STX-1700CXP Touchpanel
SPECIFICATION DETAILS
Power Options ST-BTPN
AC: Domestic External Adapter
AC: International External Adapter
ST-DSN
RF Specifications2 Bidirectional Spread Spectrum 2.4 GHz (range
Default NET ID³ 03 (NET ID used in wired configuration only.)
Default RF ID³ 01 (RF ID used in wireless configuration only.)
Default RF Channel³ 01 (Identifies RF gateway to be used for
Default RF Band³ Band 0 (USA Original) Ten frequency bands
Default Timeouts 10 minutes for standby
Signal Join Maximums 4000 digital, 1024 analog, 127 serial input, 255
Control System Update Files
2-Series Control System Update
CEN/CN-TVAV Update File
CNMSX-AV/Pro Update File
CNRACKX/-DP Update File
Acceptable file extensions7
.vtz
.csf
TPS-RFGWX firmware Version 2.15 or later
Memory 4 MB flash memory (3 Mbytes available for
Touchscreen Dimensions Height: 3.700 in (9.017 cm)
Touchscreen Resolution 320 x 240 pixels
Touchscreen Viewing Angles ±65° for X dir, +65/-40° for Y dir
Touchscreen LCD Active matrix, 64K colors
Touchscreen Illumination Backlit fluorescent
Touchscreen Composition Resistive Membrane
Operating Temperature 50° to 113°F (10° to 45°C)
Humidity 10% to 90% RH (non-condensing)
Overall Dimensions Width: 8.75 in (22.23 cm)
Weight8 1.85 lb (0.84 kg)
4, 5, 6
Rechargeable NiMH battery pack (included)
4100 mAh capacity after full charge.
(Operating time depends on usage.)
12VDC, 1.5A, 120VAC Input (included)
(P/N PW-1215 or equivalent)
12VDC, 1.5A, 230VAC Input (included with
international version touchpanel)
(P/N PWI-1215 or equivalent)
Docking Station/charger with external power
pack (included)
approximately 100 - 200 feet). Requires one TPS-RFGWX transceiver per 15 touchpanels.
communication.)
(ranges) available for selection.
30 minutes for power down
serial output
Version C2-3.044.CUZ or later
Version 5.12.63V.UPZ or later
Version 5.14.02X.UPZ or later
Version 5.14.02W.UPZ or later
projectname.vtz (compiled file)
STX1700CXP.vx.xxx.x.csf (panel firmware)
user programming)
8 MB SDRAM
Width: 4.700 in (11.938 cm)
Height: 3.62 in (9.20 cm)
Depth: 5.43 in (13.80 cm)
1
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2-Way RF Wireless Touchpanel Crestron STX-1700CXP
1. Battery life is 180 minutes continuous usage with background lighting at full brightness. Actual operating time depends on usage and settings for background brightness and timeouts.
2. Requires Crestron TPS-RFGWX 2-Way RF Gateway/Transceiver. The RF signals can travel from a minimum of three feet up to a maximum between 100 - 200 feet; the range is dependent on construction of the building, obstructions, and RF interference from other devices. The location of the TPS-RFGWX and the orientation of the antenna are also important factors in the RF performance.
3. Refer to “Identity Codes” on page 7 for details.
4. The latest versions can be obtained from the Downloads | Software Updates section of the Crestron website (www.crestron.com)
5. Crestron 2-Series control systems include the AV2, AV2 with Card Cage, CP2, CP2E, PAC2, MC2W, MC2E, MP2, MP2E, PRO2, and RACK2.
6. CNX update files are required for either CNMSX-AV/Pro or CNRACKX/-DP. Filenames for CNX update files have a UPZ extension and are in one EXE or zipped UPZ file. To avoid program problems, make certain you are using the update file with the correct suffix letter (e.g., S, V, W, X).
7. In DETAILS, projectname represents the assigned project name, and vx.xxx.x represents a version number.
8. The weight listed for the touchpanel does not include the ST-BTPN, ST-DSN or external power pack.
NOTE: Crestron software and any files on the website are for Authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the FTP site).
. Refer to NOTE after last footnote.

Physical Description

The touch-sensitive viewing screen and “quick” pushbuttons are located on the front of the STX-1700CXP. The electronic hardware is housed in a high impact, black molded plastic enclosure, shown below. Connectors to upload touchscreen projects via Cresnet, using a PC and Crestron processor, and to power the unit using the external power pack are located on the left and right sides of the unit, respectively. Refer to illustrations on the next page.
Physical View of STX-1700CXP
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Crestron STX-1700CXP 2-Way RF Wireless Touchpanel
Physical Views (continued)
The underside of the unit contains the battery compartment that holds one ST-BTPN. Contacts for the ST-DSN are through the ST-BTPN. Four rubber feet on the underside of the unit are for stability and to prevent slippage on flat surfaces.
Refer to “Programming Cable” on page 22 for details and pinouts of the cable used for programming and uploading.
Operations Guide – DOC. 6144 2-Way RF Wireless Touchpanel: STX-1700CXP 5
2-Way RF Wireless Touchpanel Crestron STX-1700CXP

Industry Compliance

As of the date of manufacture, this unit has been tested and found to comply with specifications for CE marking and standards per EMC and Radio Communications Compliance Labeling (N11785).
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. The equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Setup

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and transceiver.
Connect the equipment into an outlet on a circuit different from that to which the
transceiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Applying Power

The touchpanel can be powered via the ST-BTPN, while docked in the ST-DSN, or via the external power pack. Each of these items has its own Operations Guide which details proper usage. Refer to the table below for the required document number.
STX-1700CXP Power Source Options
POWER SOURCE OPTION MODEL
Battery Pack** ST-BTPN 6088
Docking Station ST-DSN 6095
Domestic External Power Pack, or PW-1215 5764
International External Power Pack PWI-1215 5765
* The latest revision may have a revision letter after the document number (i.e., 6088A).
** The battery pack does not “trickle” charge when the external power pack is used to power
the touchpanel.
DOCUMENT
NUMBER*
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Crestron STX-1700CXP 2-Way RF Wireless Touchpanel

Identity Codes

The STX-1700CXP touchpanel uses distinct types of identity (ID) codes for recognition within a Cresnet system: Cresnet identity (NET ID) for instances when the touchpanel is wired to the Cresnet system, and RF ID for those instances when the touchpanel communicates with the Cresnet system via the RF gateway. These codes are assigned to the touchpanel from the SELECT INTERFACE screen when the unit is configured. Refer to “Select Interface” on page 9. These assignments must match assignments made in the SIMPL Windows project.
In addition, it is necessary to specify an RF channel and band in order for the touchpanel and TPS-RFGWX gateway to communicate. These settings, described briefly below, are assigned via the RF SETUP and ADDITIONAL RF SETUP screens, shown on pages 9 and 10, respectively.

NET ID

Every equipment and user interface wired to the Cresnet system requires a unique NET ID. These codes are two-digit hexadecimal numbers from 03 to FE. The NET ID of the unit must match the NET ID specified in the SIMPL Windows program. The NET ID is used during uploading of a Crestron VisionTools (VT Pro-e) project or upgrading the touchpanel firmware.
®
Pro-e
The NET ID is also used when operating the unit as a wired touchpanel.

RF ID

Every STX-1700CXP touchpanel communicating with a Cresnet control system via a TPS-RFGWX requires a unique RF ID to identify it to the gateway to secure RF communications. There are 15 useable codes, ranging from 1 to F (hexadecimal number), to allow for up to 15 touchpanels communicating via a given gateway. The RF ID of the touchpanel must match the RF ID specified in the SIMPL Windows program.
NOTE: The RF channel and band selection of the touchpanel must match the channel ID and band selection of the gateway to have communication. Refer to the latest version of the TPS-RFGWX Operations Guide (DOC. 5847) for gateway assignment details.

RF CHANNEL

Each STX-1700CXP touchpanel communicating to the TPS-RFGWX transceiver must have an RF channel that matches the channel ID of the TPS-RFGWX. There are 16 possible RF channels ranging from 0 to F (hexadecimal number). Having multiple channels available allows for multiple gateways, and therefore many multiple touchpanels, to be used in a given project without signal interference.
The channel ID assignment of the TPS-RFGWX is viewed/changed in the Crestron Viewport software utility.

Band

The ability to specify one of the ten bands (frequency ranges) designated for communication within the 2.4 GHz spectrum makes it possible to minimize interference with other RF devices that may be operating near the Cresnet system. Refer to the “ADDITIONAL RF SETUP” illustration on page 10 for details.
Operations Guide – DOC. 6144 2-Way RF Wireless Touchpanel: STX-1700CXP 7
2-Way RF Wireless Touchpanel Crestron STX-1700CXP
b

Configuring the Touchpanel

MAIN MENU
This menu can also be obtained via digital reserved join number, 17242.

CALIBRATION MENU

To configure the unit, it may be necessary to access a series of setup screens prior to viewing run-time screens that are loaded into the touchpanel for normal operation. The MAIN MENU for configuring the touchpanel appears when a finger is pressed on the screen just before power is applied, and held pressed for about five seconds as the unit powers up.
Upon entering SETUP MODE, the MAIN MENU, shown to the left, displays four buttons: Touch Screen Calibration, Exit and Run Program, Setup, and Diagnostics.
Selecting Exit and Run Program verifies that all of the setup information has been saved to EEPROM and displays the main page that has been programmed into the touchpanel. The remaining buttons on the MAIN MENU open other menus, which are discussed in subsequent paragraphs.
Calibration Menu
Calibration of the touchscreen is required if the active touch area of a button does not coincide with the button's image. Select the Touch Screen Calibration display the CALIBRATION MENU, as shown to the left. The CALIBRATION MENU offers the choice to initiate calibration with the Perform Calibration button or return to the previous screen with the Return button. Choose an option by touching the appropriate button.
utton to

SETUP MENU

03
If you need to calibrate the touchpanel, the screen displays the message "Touch Upper Left" centered on the panel with a cross hair in the upper left corner. Touch the cross hair to initiate calibration. Another message, "Touch Upper Right", appears with a cross hair in the correct corner. Touch the cross hair. A final message, “Touch Lower Right”, appears with a cross hair in the correct corner. Touch the crosshair to finish the calibration and return to the MAIN MENU.
NOTE: When touching each crosshair during calibration, be as accurate as possible. Use the tip of a capped pen or the eraser end of a pencil.
Setup Menu
To obtain the SETUP MENU, shown to the left, press the Setup button from the MAIN MENU. The SETUP MENU offers a series of buttons, which open additional menus and screens that are detailed in subsequent paragraphs. After setup parameters have been set, select the Return button to return to the MAIN MENU.
NOTE: For convenience, the current CRESNET ID setting is displayed in the lower left corner.
NOTE: All touchpanel settings are automatically saved in non-volatile memory.
8 2-Way RF Wireless Touchpanel: STX-1700CXP Operations Guide - DOC. 6144
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