Crestron ST-TUNE User Manual

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This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
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Crestron ST-TUNE Integrated AM/FM/TV Tuner
Integrated AM/FM/TV Tuner: ST-TUNE 1
Description 1
Functional Description 1
Physical Description 2 Leading Specifications 6 Setup 8
Network Wiring 8
Preparation for Use 9
Identity Code 10
Firmware Upgrade 11 Programming with SIMPL Windows 14
Configure ST-TUNE Program 15
ST-TUNE and STI-TUNE Symbols 15
Basic Example Program 20
Advanced Example Program 21 Problem Solving 22
Troubleshooting 22
Further Inquiries 24
Future Updates 24
Future Firmware Upgrades 24 Appendix 1: High-Gain AM Antenna 25
Materials Required 25
Fabrication Instructions 25 Appendix 2: STI-TUNE TV Receptions 27 Appendix 3: Upgrade Firmware Version Prior to 2.17 28 Return and Warranty Policies 35
Merchandise Returns / Repair Service 35
CRESTRON Limited Warranty 35
Operations Guide - DOC. 5833A Contents •• i
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Crestron ST-TUNE Integrated AM/FM/TV Tuner
Integrated AM/FM/TV Tuner: ST-TUNE
Description
Functional Description
The ST-TUNE is a Crestron remote control network (herein referred to as the
Cresnet system) optimized high-performance AM/FM/WX (Weather radio) and
television (TV) tuner. The ST-TUNE provides professional audio that connects
directly to and is accessed by a Cresnet system. The Cresnet system can store
virtually unlimited radio station and TV channel presets. The presets are available for
recall through Cresnet keypads, remote control devices, and/or touchpanels. The
frequency of the radio station or TV channel being received is displayed on the
ST-TUNE and can also be displayed on a touchpanel.
The ST-TUNE is also available as an international version with the unit
nomenclature of STI-TUNE. All of the features are identical with the exceptions of
TV reception formats and FM and TV input connectors. The ST-TUNE receives
National Television System Committee (NTSC) M/N format video and the
STI-TUNE receives Phase Alternating Line (PAL) system B/G video. Throughout
this operations guide, all references to ST-TUNE apply to both versions except
where noted.
The ST-TUNE receives monophonic (mono) AM broadcasts, stereo or mono FM and
mono Weather Radio broadcasts. The WX band (not receivable outside of the US)
provides the National Oceanic and Atmospheric Administration (NOAA) Weather
Radio that broadcasts National Weather Service warnings, watches, forecasts, and
other hazard information. The TV band provides reception of channels 1 to 125 for
the US version ST-TUNE and for the channels of international version STI-TUNE,
refer to Appendix 2 on page 27. The TV video may be connected to Crestron
touchpanels capable of video input, switching devices and/or to any commercial TVs
or monitors that support composite video input.
The ST-TUNE also supports MTS Stereo with Second Audio Program (SAP) for
alternative language audio when provided by the TV channel being received; the
international version STI-TUNE receives only mono TV audio reception. All line
level audio can be connected to switching devices and/or used with a combination of
Crestron’s audio processors and audio amplifiers.
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Integrated AM/FM/TV Tuner Crestron ST-TUNE
Physical Description
The ST-TUNE, shown below, is housed in a black enclosure with silk-screened
labels on the front and rear panels. On the front panel are 12 light-emitting diodes
(LEDs) for indicating the status of the unit, the digital display for showing the band,
radio station or TV channel being received, two control buttons, and three function
selection buttons. All connections are made on the rear panel ports. There are four
rubber feet on the base of the unit for stability and to prevent slippage.
ST-TUNE Physical Views
7.07 in
(17.95 cm)
12VDC
NET NET
1A
AUDIO AM FMVIDEO
TV
CRESTRON ELECTRONICS INC. ROCKLEIGH, N.J. 07647 USACRESTRON ELECTRONICS INC. ROCKLEIGH, N.J. 07647 USA
AM/FM-TV TUNERAM/FM-TV TUNER
NETPWR
MONO
CRESTRONCRESTRON
L R
SIG
SAP
WXAM FM TV
PRE
TUNE
SRCH
BAND
MONO
MODE
ST - T UNE
6.32 in
(16.06 cm)
1.70 in
(4.32 cm)
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Crestron ST-TUNE Integrated AM/FM/TV Tuner
ST-TUNE Ports
Each ST-TUNE rear panel port has a silk-screened label. For the descriptions of the
ports, refer to the following diagrams and sections.
ST-TUNE Rear Panel
12VDC
CRESTRON ELECTRONICS INC. ROCKLEIGH, N.J. 07647 USACRESTRON ELECTRONICS INC. ROCKLEIGH, N.J. 07647 USA
1A
NET NET
AUDIO AM FMVIDEO TV
L R
STI-TUNE (International Version) Rear Panel
12VDC
CRESTRON ELECTRONICS INC. ROCKLEIGH, N.J. 07647 USACRESTRON ELECTRONICS INC. ROCKLEIGH, N.J. 07647 USA
1A
NET NET
AUDIO AM FMVIDEO TV
L R
12 VDC 1A
This direct current (DC) power socket connector is used to supply power via the
external power pack when attached. If the power pack is used while 24VDC is
present on the NET connector, the power pack will supply power to the unit (no
current will be drawn from the network).
Crestron recommends specific power packs for its devices. The supplied power pack
for the ST-TUNE is Crestron part number PW-1210 (PWI-1210 for international
version STI-TUNE). If a power pack other than this Crestron model is obtained,
verify that it meets the required specifications and polarity as shown below.
Power Pack Specifications
POWER PACK INPUT SPECS OUTPUT SPECS
PW-1210 120VAC~60 hertz (Hz) 12VDC 1A
PWI-1210 230VAC~60 Hz 12VDC 1A
Power Pack Output Connector Polarity
NET
These two 6-pin, 6-position RJ11 modular jacks are used to connect the ST-TUNE to
modular devices in the Cresnet system. Two NET ports are available so that network
units can be daisy-chained together. Refer to “Network Wiring” on page 8 when
making connections to the ports labeled NET.
When the unit is connected to the system, power is provided via this connection and
the external power pack is not required. If the power pack is used, power is supplied
from the power pack and not this connection.
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Integrated AM/FM/TV Tuner Crestron ST-TUNE
AUDIO (L + R)
This pair of RCA jacks output the left (white center insulator) and right (red center
insulator) channel line-level audio to an audio processor such as the CNX-PAD8.
The audio can also be connected to the audio inputs of a TV monitor, audio switcher
and/or audio distribution equipment.
VIDEO
This RCA jack outputs composite TV video from the ST-TUNE. The center insulator
of this jack is yellow and may be connected to any video device that accepts a
composite input.
AM
This RCA jack is used to input AM radio signals via the supplied AM antenna. The
center insulator of this jack is white. Using a commercially available RCA extender
cable (not supplied but RadioShack® part numbers 42-2352 and 274-874
recommended), the antenna can be mounted outside of a “noisy” equipment rack.
For fabrication instructions of a high-gain AM antenna for use in areas of high
ambience interference or weak reception, refer to Appendix 1 that begins on page 25.
FM
This connector is used to input FM radio signals. The ST-TUNE uses a 75-ohm “F”
Type coaxial connector and the international STI-TUNE uses a 9.5 millimeter (mm)
“IEC” Type connector. The signals may be from cable input (if FM signal is
available), digital satellite receiver, FM antenna, weather station, etc.
TV
This connector is used to input TV channel audio and video signals. The ST-TUNE
uses a 75-ohm “F” Type coaxial connector and the STI-TUNE uses a 11-mm “IEC”
Type connector. The signals may be cable input, digital satellite receiver, TV
antenna, etc.
ST-TUNE Front Panel Indicators and Buttons
There are 12 LED indicators, one digital display, two control buttons, and three
function selection buttons located on the front panel of the ST-TUNE. For the
descriptions, refer to the diagram below and the following paragraphs.
ST-TUNE Front Panel
AM/FM-TV TUNERAM/FM-TV TUNER
NETPWR
CRESTRONCRESTRON
SIG
MONO
SAP
PWR
This LED (green) illuminates when operating power is supplied to the ST-TUNE.
Operating power is supplied by the external power pack (included) or the network
wiring via the rear panel connectors.
WXAM FM TV
PRE
TUNE
SRCH
BAND
MONO
MODE
ST - TUN E
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Crestron ST-TUNE Integrated AM/FM/TV Tuner
NET
This LED (yellow) indicates that the SIMPL program currently loaded in the control
system has a network device defined at the same NET ID code as the ST-TUNE. The
LED flashes when communication with the Cresnet system and the ST-TUNE is
occurring.
BAND INDICATORS AND DIGITAL DISPLAY
The AM, FM, WX (Weather Radio), or TV indicators contain four LEDs (red) to
display the active band of the ST-TUNE. The digital display shows the radio
frequency or TV channel being received.
RECEPTION INDICATORS
These three LEDs (red) indicate the reception status of the ST-TUNE. The LED
labeled SIG indicates the strength of the incoming FM signal, the steadier and
brighter the LED the stronger the signal. The MONO indicator illuminates when the
mono selector is activated while in the FM, WX or TV band and the SAP indicator
illuminates when the SAP selector is activated while in the TV band (regardless of
whether or not SAP information is being received).
NOTE: The SIG LED provides the most accurate indication of the incoming FM
signal after the ST-TUNE has reached optimum operating temperature
(approximately 10 minutes).
TUNING MODE INDICATORS
These three LEDs (red) indicate the tuning mode of the ST-TUNE. The LED labeled
PRE indicates that the preset mode (the preset functions are determined by the
control system program) is activated. The TUNE indicator illuminates when the
manual tuning mode is activated and SRCH indicates that search tuning is activated.
UP/DOWN CONTROL BUTTONS
During the PRE mode, the up or down control buttons cause the Cresnet control
system to perform a preset or pre-programmed function. If not programmed, these
buttons have no function during this mode. Refer to “Programming with SIMPL
Windows” on page 13 for further information. While in the TUNE mode, the up or
down buttons increment and decrement the radio or TV frequency by one step during
each press. If pressed and held, the ST-TUNE will rapidly tune up or down. If the
selected band supports the search tuning function, pressing either button during the
SRCH mode searches the radio or TV frequency range for the next strong incoming
signal.
NOTE: The SRCH mode performs most accurately after the ST-TUNE has reached
optimum operating temperature (approximately 10 minutes) and is receiving an
adequately strong signals. Refer to the Sense-High and Sense-Low entry of the
“ST-TUNE and STI-TUNE Symbol Input Descriptions” table on page 18 for further
information.
SELECTION BUTTONS
The selection buttons cycle the reception functions of the ST-TUNE. Repeatedly
pressing the BAND button cycles through the AM, FM, WX, and TV bands.
Pressing the MONO button toggles between the mono and stereo reception (for all
modes except AM in ST-TUNE, for all modes except AM and TV in international
version STI-TUNE) and the MODE button cycles through the preset, manual, or
search tuning modes.
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Integrated AM/FM/TV Tuner Crestron ST-TUNE
file 115 later
or version 1.61
Version 2.17 or later
Version 51013V.UPZ or later
Version 51011X.UPZ or later
Version 51011W.UPZ or later
Version 40104S.UPZ or later
SPECIFICATION
SPECIFICATION
Leading Specifications
The five tables in this section provide summaries of the specifications for the
ST-TUNE. Dimensions and weight are rounded to the nearest hundredth unit.
Leading Specifications of the ST-TUNE
DETAILS
Power Requirements:
Default NET ID SIMPL Windows
ST-TUNE Firmware CEN/CN-TVAV Update File CNMSX-AV/Pro Update File CNRACKX/-DP Update File ST-CP Update File
Dimensions & Weight
12VDC, external power pack or 9 Watts (24VDC @ 0.375A), network 3E
Version 1.51 or later 1 with library update
1
2
3 3
3
3
Height: 1.70 in (4.32 cm) Width: 7.07 in (17.95 cm) Depth: 6.32 in (16.06 cm) Weight: 2.30 lb (1.05 kg)
1 The latest software version can be obtained from the What’s New page (SIMPL
Windows section) or Downloads page (SIMPLWIN Library) of Crestron’s website (www.crestron.com) New users are required to register in order to obtain access to the FTP site.
2 ST-TUNEs with later versions of firmware may include features not mentioned in this
guide. Newer versions of this guide can be obtained from the Products page (PRODUCT MANUALS, Hardware section) or Downloads page (MANUAL Library) of Crestron’s website. The firmware upgrade files can be obtained from the What’s New page (Other Products section) or the Downloads page (UPGRADES Library) of Crestron’s website. Search for RADIOFIX.EXE. Crestron recommends that the latest firmware be loaded into the ST-TUNE.
3 CNX update files are required for either CNMSX-AV/Pro or CNRACKX/-DP.
Filenames for CNX update files have a UPZ extension and SmarTouch files are in one EXE or zipped UPZ file. All can be obtained from the What’s New page (Control Systems Update Files section) or Downloads page (OPSYS Library) of Crestron’s website.
AM Tuner Specifications
DETAILS
Input Connector Frequency Range UP / DOWN Frequency Increments Sensitivity Alternate Channel Selectivity Image Rejection IF Rejection Audio Output Level, Line @ 10k ohms
RCA, female 530KHz to 1710KHz 10KHz 55uV 55dB 35dB 60dB 1VRMS
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Crestron ST-TUNE Integrated AM/FM/TV Tuner
SPECIFICATION
SPECIFICATION
2
2
2
2
2
SPECIFICATION
FM Tuner Specifications
DETAILS
Input Connector: US "F" Type Coaxial, female, 75 ohms
International "IEC" Type Coaxial, 9.5mm male Frequency Range Usable Sensitivity, Mono S/N Ratio @ 65 dBf, mono / stereo THD @ 1KHz mono/stereo Sensitivity, Adjacent / Alternate Channel IF Rejection AM Rejection Stereo Separation Audio Output Level, Line @ 10k ohms
WX (NOAA Weather Radio) Tuner Specifications
Frequency Range Sensitivity (mono only) THD @ 1KHz L+R Output Level, Line @ 10k ohms
87.5MHz to 107.9MHz 11 (dBf) 74dB / 70dB
0.05% 5dB / 65dB 100dB 55dB 45dB 1VRMS
DETAILS
162.400MHz to 162.550MHz
-20 to +20dBmV
0.2%
0.5VRMS
TV Tuner Specifications
DETAILS
Input Connector: US "F" Type Coaxial, female, 75 ohms
Channel Receptions
1
Off-Air US STD (CATV) US IRC US HRC US System B/G International Video Level @ 75 ohms Sensitivity Audio Stereo Separation: US 35 dB
Audio THD @ 1KHz L+R Audio Output Level, Line @ 10k ohms
1 The ST-TUNE will power-on to its last programmed reception mode. Off-Air is factory-
set and all other modes are accessed through the control system software.
2 The channel reception for US version ST-TUNE is standard NTSC format and
international STI-TUNE format is PAL.
International "IEC" Type Coaxial, 11mm female
2 to 83 2 to 125 1 to 125 1 to 125 Refer to Appendix 2 on page 27 1VRMS
-20 to +20dBmV
International Not applicable (mono only)
0.2% 1VRMS
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Integrated AM/FM/TV Tuner Crestron ST-TUNE
NOTE: Equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. The equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
n Reorient or relocate the receiving antenna. n Increase the separation between the equipment and receiver. n Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected. n Consult the dealer or an experienced radio/TV technician for help. As of the date of manufacture, this unit has been tested and found to comply with
specifications for CE marking.
Setup
Network Wiring
CAUTION: Crestron modular cables are rated for a maximum of two (2) amperes. Do not exceed this current capacity for any modular device. If more current is required, connect an appropriate external power pack to the device.
NOTE: If making category 5 connections to the Cresnet peripherals, refer to the latest revision of the Cresnet Mini Network CAT 5 Interconnect Drawing (Doc.
5819). This document can be obtained from the Products page (PRODUCT MANUALS, Software and Wiring Diagrams section) or Downloads page (CABLES and MANUAL Libraries, search for CAT5.PDF) of Crestron’s website (www.crestron.com). New users are required to register to obtain access to the FTP site.
NOTE: Review the latest revision of the Network Modular Cable Requirements (Doc. 5682). This document can be obtained from the Products page (PRODUCT MANUALS, Software and Wiring Diagrams section) or Downloads page (CABLES and MANUAL Libraries, search for MODULAR.PDF) of Crestron’s website (www.crestron.com).
NOTE: The CNHBLOCK should be used when wiring multiple Cresnet devices to a system. Use only Crestron modular cables when making connections to the CNHBLOCK modular ports. DO NOT use standard, modular 6-conductor telephone cables. Most telephone cables are wired in a crisscross fashion and are not compatible with Crestron equipment.
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Crestron ST-TUNE Integrated AM/FM/TV Tuner
When calculating the wire gauge for a particular Cresnet run, the length of the run and the load factor of each network unit to be connected must be taken into consideration. If Cresnet units are to be daisy-chained on the run, the load factor of each unit to be daisy-chained must be added together to determine the load factor of the entire chain. If the unit is a home-run from a Crestron system power supply network port, the load factor of that unit is the load factor of the entire run. The length of the run in feet and the load factor of the run should be used in the following resistance equation to calculate the value on the right side of the equation.
Resistance Equation
40,000
Where:
R <
L x LF
The required wire gauge should be chosen such that the resistance value is less than the value calculated in the resistance equation. Refer to the table below.
Wire Gauge Values
RESISTANCE (R) WIRE GAUGE
4 16
6 18 10 20 15 22 13 24 (Double-CAT 5)
NOTE: All Cresnet wiring must consist of two twisted-pairs. One twisted pair is the +24V conductor and the GND conductor and the other twisted pair is the Y conductor and the Z conductor.
NOTE: When daisy-chaining Cresnet units, always twist the ends of the incoming wire and outgoing wire which share a pin on the network connector. After twisting the ends, tin the twisted connection with solder. Apply solder only to the ends of the twisted wires. Avoid tinning too far up the wires or the end becomes brittle. After tinning the twisted ends, insert the tinned connection into the Cresnet connector and tighten the retaining screw. Repeat the procedure for the other three conductors.
R = Resistance (refer to next table). L = Length of run (or chain) in feet. LF = Load factor of entire run (or chain).
Preparation for Use
Refer to the hookup diagram on the next page which shows ST-TUNE connections. Other than making the power connection last, complete the connections in any order.
NOTE: Refer to the latest revision of the Crestron Network Modular Cable Requirements (Doc. 5682) when making connections to the ports labeled NET. This document can be obtained from the Products page (PRODUCT MANUALS, Software and Wiring Diagrams section) or Downloads page (CABLES and MANUAL Libraries, search for MODULAR.PDF) of Crestron’s website (www.crestron.com). New users are required to register to obtain access to the FTP site.
NOTE: The external power pack and AM antenna are supplied with the ST-TUNE. All other modular cables, patch cords, or coaxial cables are not provided.
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Integrated AM/FM/TV Tuner Crestron ST-TUNE
NOTE: The location of the ST-TUNE is an important factor in the AM radio reception. The reception is also dependent on its placement and the construction of the building, locate the unit outside of any metal enclosures to achieve the best performance. A commercially available RCA extender cable (not supplied but RadioShack® part numbers 42-2352 and 274-874 are recommended), may be used to mount the antenna outside of a “shielded area or a “noisy” equipment rack.
NOTE: For fabrication instructions of a high-gain AM antenna for use in areas of high ambience interference or weak reception areas, refer to Appendix 1 that begins on page 25.
NOTE: The diagram below shows the US version ST-TUNE that requires “F” type, 75 ohm coaxial connectors for the FM and TV inputs. The international version STI-TUNE requires “IEC” connectors, 9.5mm for FM and 11mm for TV.
Hookup Diagram for ST-TUNE
TO ANY
CRESNET DEVICE
12VDC
CRESTRON ELECTRONICS INC. ROCKLEIGH, N.J. 07647 USACRESTRON ELECTRONICS INC. ROCKLEIGH, N.J. 07647 USA
FROM EXTERNAL
POWER PACK
1A
NET NET
TO CRESTRON
AUDIO PROCESSOR
TO TV, CRESTRON
TOUCHPANEL OR VIDEO
DISTRIBUTION DEVICE
AUDIO AM FMVIDEO TV
L R
FROM AM ANTENNA
FROM FM FEED DEVICE OR ANTENNA
FROM TV CABLE,
RECEIVER,
OR ANTENNA
Identity Code
Every equipment and user interface within the Cresnet system requires a unique NET ID. These codes are recognized by a two-digit hexadecimal number from 03 to FE. The NET ID of the unit must match an ID code specified in the SIMPL Windows program. The NET ID of the ST-TUNE is factory set to 3E. The NET IDs of multiple ST-TUNEs must all be unique and changed from a personal computer (PC) via SIMPL Windows or VisionTools™ Pro-e (VT Pro-e) through the Crestron Viewport.
NOTE: VT Pro-e is a Windows compatible software package for creating Crestron touchpanel screen designs. The latest software version can be obtained from the What’s New page (VisionTools Pro-e section) or Downloads page (VTPRO-E Library) of Crestron’s website (www.crestron.com). New users are required to register in order to obtain access to the FTP site.
The method for changing the unit’s NET ID is identical regardless of the software chosen. Complete the following steps to change the NET ID.
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Crestron ST-TUNE Integrated AM/FM/TV Tuner
1. Attach one of the ST-TUNEs to the control system (verify that the software is running).
2. From the SIMPL Windows or VT Pro-e menu, select Tools | Viewport to open the Crestron Viewport.
3. From the Viewport menu, select Functions | Set Network ID. The software checks the baud rate and then opens the “Set Network ID” dialog box.
4. In the “Set Network ID” dialog box, select the ST-TUNE from the Current Network Devices text window.
5. From the Choose the new network ID for the selected device (Hex): text box, select the new Net ID for the ST-TUNE.
6. Click Set ID to initiate the change. This will display the “ID command has been sent” dialog box.
7. In the “Command Complete” dialog box, click OK.
8. In the Current Network Devices text window, verify the NET ID code.
9. In the “Set Network ID” dialog box, click Close.
NOTE: The new NET ID code may also be verified by selecting Diagnostics | Report Network Devices in the Viewport (alternatively, depress F4).
10. Repeat this procedure for each ST-TUNE to be added to the Cresnet system.
Firmware Upgrade
To upgrade the firmware of a ST-TUNE, a local PC that contains the Crestron Viewport (available in SIMPL Windows or VT Pro-e) is required. To connect the PC to the control system, refer to the “Obtaining Communications” section of the Operators Guide supplied with the appropriate control system. The latest version of the Operations Guides can be obtained from the Products page (PRODUCT MANUALS, Hardware section) or Downloads page (MANUAL Library) of Crestron’s website (www.crestron.com). New users are required to register in order to obtain access to the FTP site.
Firmware upgrade files are obtained from the What’s New page (Other Products section) or the Downloads page (UPGRADES Library, search for RADIOFIX.EXE) of Crestron’s website.
To upgrade ST-TUNE firmware, complete the following steps.
1. Make sure that no programs accessing the COM port of the PC.
2. At the PC, start SIMPL Windows or VT Pro-e.
3. From the SIMPL Windows or VT Pro-e menu bar, select Tools |
Viewport to open the Crestron Viewport.
NOTE: SIMPL Windows may open with an opening splash screen and may display
the “What do you want to do?” dialog box. If so, close the dialog box and continue.
4. Refer to diagram on the next page. From the Viewport menu, select
Setup | Communications settings (alternatively, depress Alt+D) to open the Port Settings dialog box.
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Integrated AM/FM/TV Tuner Crestron ST-TUNE
Accessing the Port Settings Dialog Box
5. Refer to the dialog box shown below and verify the communications
settings. Make sure that parity is set to None, data bits to Eight, and
XModem is selected.
NOTE: If performing a firmware upgrade via Ethernet, select TCP/IP as the
connection type and provide the IP address.
Port Settings Dialog Box
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Crestron ST-TUNE Integrated AM/FM/TV Tuner
6. Refer to diagram below. From the Viewport menu, select Diagnostics | Report Network Devices (alternatively, depress F4).
Accessing the Network Devices
7. In the Viewport return display, observe the firmware version of the ST-TUNE.
8. Perform the appropriate step. 8a. If the firmware version is version 2.17 or later, continue with this
procedure.
8b. If the firmware version is prior to version 2.17, proceed to step 8
of “Appendix 3” that begins on page 28.
9. As shown below, select File Transfer | Load Network Device from the Viewport menu.
Select Load Network Device
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Integrated AM/FM/TV Tuner Crestron ST-TUNE
10. Refer to the diagram below. Select the NET ID of the ST-TUNE and then click OK.
“Select Network ID” Dialog Box
11. As shown below, browse to the firmware directory, select the downloaded firmware (UPG) file and click Open. The transfer will complete automatically.
Select Firmware (UPG) File
NOTE: When the external power pack is disconnected from the ST-TUNE, operating power will automatically switch to Cresnet power supplied via the NET connector(s). To remove power from the unit, make sure both external power pack and NET connector(s) are removed.
12. Remove operating power from the ST-TUNE, wait several seconds and reconnect power.
13. Close the Viewport, exit SIMPL Windows or VT Pro-e, and disconnect the programming cable from the PC and the control system.
Programming with SIMPL Windows
SIMPL (Symbol Intensive Master Programming Language) is an easy-to-use programming language that is completely integrated and compatible with all Crestron system hardware. The objects that are used in SIMPL are called symbols. SIMPL Windows offers drag and drop functionality in a familiar Windows® environment.
SIMPL Windows is Crestron's software for programming Crestron control systems. It provides a well-designed graphical environment with a number of workspaces (i.e., windows) in which a programmer can select, configure, program, test, and monitor a Crestron control system.
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Crestron ST-TUNE Integrated AM/FM/TV Tuner
DEVICE
SYMBOL
DROP
ADDITIONAL
The next four sections describe a ST-TUNE within a SIMPL Windows program. The first section provides initial configuration information, the second section details the SIMPL symbol, the third section describes how a basic example program works by using a textual description and a block diagram, and the fourth section describes the screens of an advanced example program.
NOTE: The following descriptions assume that the reader has knowledge of SIMPL Windows. If not, refer to the extensive help information provided with the software.
NOTE: VT Pro-e (version 2.1.8 or later) is required for the ST-TUNE example touchpanels. The latest software version can be obtained from the What’s New page (VisionTools Pro-e section) or Downloads page (VTPRO-E Library) of Crestron’s website (www.crestron.com). New users are required to register in order to obtain access to the FTP site.
NOTE: There is no need to recreate the ST-TUNE example touchpanels or example SIMPL Windows programs. Both are available from the Downloads page (EXAMPLES Library) of Crestron’s website (www.crestron.com). Search for STTUNEA.ZIP that contains a basic example and STTUNEB.ZIP that contains an advanced example. Each example contains the program and all associated files required to complete the program.
Configure ST-TUNE Program
To create a program with a ST-TUNE, in the Configuration Manager of SIMPL Windows, refer to the table below for initial configuration information.
Configure ST-TUNE Program
LIBRARY REQUIRED WHERE SETUP
Control Systems
Network Control Modules
Desired control system
ST-TUNE or STI-TUNE
System Views Refer to the documentation
supplied with the control system
for additional setup information. System Views, Cresnet Units
CHANGE NET ID (OPTIONAL) -
Double-click on ST/I-TUNE (or
single-click then right mouse-
click) on ST/I-TUNE. Select
Configure. Select NET ID then
select desired hexidecimal ID.
ST-TUNE and STI-TUNE Symbols
The diagrams on the next two pages show the ST-TUNE and STI-TUNE symbols in SIMPL Windows. The two tables following the diagrams list the inputs and outputs, respectively, and their functional descriptions.
NOTE: The US version ST-TUNE and international version STI-TUNE have the same default NET ID. If both ST-TINE and STI-TUNE are used in the same Cresnet system, refer to “Identity Code” that begins on page 10 for further information.
NOTE: All signals listed in the following tables apply to the US version ST-TUNE and international version STI-TUNE except where noted.
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NOTE: All signals listed in the following tables are DIGITAL signals unless noted otherwise. A digital signal can be high (logic level of 1), low (logic level of 0), and also have rising edge (when it goes from low to high) and falling edge (from high to low) transitions. Depending upon how the symbol was created, symbol inputs may work at the logic levels or on transitions.
Detail View of the ST-TUNE Symbol in SIMPL Windows’ Programming Manager
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Detail View of the STI-TUNE Symbol in SIMPL Windows’ Programming Manager
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This signal cycles through the AM, FM, WX, and TV bands. The band
TV
Mono-On,
Mono-Off
SAP-On,
SAP-Off
Sense-High,
signal is a number that sets the FM frequency. Valid FM
function is selected on the rising edge. These will change the function
of the UP and DOWN buttons. (Refer to Pre-F, Tune-F, and Srch-F in
(typically this would be logic to recall stations; see the ST-TUNEB.ZIP
ST-TUNE and STI-TUNE Symbols Input Descriptions
INPUT(S) FUNCTION(S)
Up, Dn
Func
AM, FM, WX,
Mode
Pre, Tune, Srch
These signals perform the same functions as pressing the UP or DOWN buttons on the front panel. auto-increment after a preset period of time. These UP and DN signals engage only once on the rising edge. Therefore, in the TUNE mode, the UP signal increments the station once.
is selected on the rising edge. Each of these signals selects one of the four bands directly. The band is selected on the rising edge. This signal performs the same function as pressing the MODE button on the front panel. (The MODE function cycles through PRE, TUNE, SRCH tuning modes.) The MODE is selected on the rising edge. Each of these signals selects one of the three modes directly. The
The front panel buttons
NOTE:
Mono
Sense-Low
Disable-Lcl­Btns
Off-Air, STD, IRC, HRC
AM-Station
FM-Station
the next table for related information.) function is performed, PRE mode must be programmed in SIMPL
program examples). This signal (not active in AM mode) performs the same function as pressing the MONO button on the front panel. This function toggles on each rising edge. These signals select one of the mono modes directly. The function is selected on the rising edge.
ST-TUNE ONLY
TV mode only. This mode is selected on the rising edge. These signals directly adjust the sensitivity of tuning. The sensitivity is selected on the rising edge. to recognize weaker stations during the search mode. (Refer to Sig­Strength in the next table for related information.) When this signal is buttons is disabled. (The button presses are still reported into the program on the output of the symbol.)
ST-TUNE ONLY
mode, the channels map to different frequencies. The mode is effected on the rising edge of the next frequency change. This analog signal is a number that sets the AM frequency of the unit. Valid AM numbers are 530d through 1710d. Valid AM increments are by 10, such as 1010d, 1020d, etc. AM mode, the unit will not go into AM mode when this signal is received on this line. The signal will set that value for the next time the unit is put into AM mode. This analog numbers are 8950d through 10790d. The number has an implied decimal point 2 digits from the end and must be sent in this format. For example, to go to 102.7 FM, the analog number to be sent is 10270d. FM stations are only valid on analog increments of 5, therefore 10271d is not valid and will go to the next lowest station, 10270d. mode when this signal is received on this line. The signal will set that value for the next time the unit is put into FM mode.
NOTE:
- These signals turns SAP reception on or off during
SENSE-HIGH allows the unit
NOTE:
, the local functionality of the front panel
high
- These are four modes of TV reception. In each
If not in the FM mode, the unit will not go into FM
In PRE mode, no
NOTE:
NOTE:
If not in the
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weather radio numbers are 16240d through 16255d. The number has
NOTE:
into WX mode when this signal is received on this line. The signal will
AM-F, FM-F,
Pre-F, Tune-
Srch-F
Mono-ON-F,
Mono-OFF-F
SAP-On-F,
AM-Station-F,
FM-Station-F,
WX-Station-F,
TV-Station-F
5FFD, 7FFC, 9FFB, BFFA, DFF9. This signal is active only during the
ST-TUNE and STI-TUNE Symbols Input Descriptions (continued)
INPUT(S) FUNCTION(S)
WX-Station
TV-Station
NOTE: All outputs listed in the following table require DIGITAL signals unless noted otherwise.
ST-TUNE and STI-TUNE Symbols Output (Feedback) Descriptions
OUTPUT(S) FUNCTION(S)
Up-B, Dn-B
Func-B
WX-F, TV-F Mode-B
Mono-B
Stereo-Detect
SAP-Off-F
This analog signal is a number that sets WX frequency. Valid
an implied decimal point 2 digits from the end and must be sent in this format. For example, to go to 162.40, the analog number to be sent is 16240d. Valid WX station increments are by 1, such as
162.41, 162.42.
set that value for the next time the unit is put into WX mode. This analog signal is a number that sets the TV station (channel). Valid TV stations are different depending on the mode. (Refer to the "TV Tuner Specifications" in the "Leading Specifications" section that begins on page 7). Channel numbers are incremented by 1.
These signals are front panel is being pressed and held. This signal is being pressed and held. This is an interlocked group of signals. The signal that is current band of the unit.
This signal is being pressed and held. This is an interlocked group of signals. The signal that is current mode of the unit. This signal is being pressed and held. This is an interlocked group of signals. The signal that is current mode of the unit. This signal is stereo. This signal is active only during the FM mode.
ST-TUNE ONLY
SAP mode is on (TV mode only), SAP-ON-F is front panel indicates if SAP is actually being received. These four analog numbers correspond to the current state each band of the unit.
high
high
high
high
If not in the WX mode, the unit will not go
as long as the UP or DOWN button on the
high
as long as the FUNC button on the front panel is
is the
high
as long as the MODE button on the front panel is
is the
high
as long as the MONO button on the front panel is
is the
high
when the current station is being received in
- This is an interlocked group of signals. When the . The LED on the
high
Sig-Strength
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This 8-step analog signal is a number indicating how strong the station is being received. The steps are decimal 0, 8191, 16382, 24573, 32764, 40955, 49146, 57337 or hexadecimal 0, 1FFF, 3FFE,
FM mode. signal strength of 24573 (5FFD) or above for low-sensitivity or 40955 (9FFB) or above for high-sensitivity.
Best SRCH function recognition is achieved with a
NOTE:
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Basic Example Program
NOTE: There is no need to recreate the basic example SIMPL Windows program. The program is available from the Downloads page (EXAMPLES Library) of Crestron’s website (www.crestron.com). Search for STTUNEA.ZIP. New users are required to register in order to obtain access to the FTP site.
The program provides the ability to select a band, tune a station, and engage hardcoded presets from a touchpanel. For descriptions of the basic example touchpanel and basic program, refer to the following sections.
Basic Example Touchpanel
The example touchpanel shown below demonstrates the basic capabilities of the ST-TUNE. The band selection buttons are used to select the desired band and the up and down buttons tune the frequency. The preset buttons recall station presets that are stored in the control system SIMPL program.
NOTE: VT Pro-e is required for the ST-TUNE example basic touchpanel. The latest version of VT Pro-e can be obtained from the What’s New page (VisionTools Pro-e section) or Downloads page (VTPRO-E Library) of Crestron’s website (www.crestron.com).
Basic Example Touchpanel
How the Basic Example Program Works
The example SIMPL program for the ST-TUNE is shown on the next page as a block diagram. Certain inputs and outputs have been rearranged or omitted for clarity. The touchpanel and ST-TUNE symbols are common to all (AM, FM, WX and TV) functions but the diagram shows details the signals and logic for the AM function only. The logic specifically for the AM functions are OR symbol S-2.1 and analog
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ST-TUNE
OR
initialize symbol S-2.2 (contains the station presets). For the program logic of all functions, refer to the table below.
In the block diagram, the signals labeled A are feedback to the touchpanel.
Basic Example Function Symbols and Parameters
ANALOG INITIALIZE
FUNCTION SYMBOL
AM S-2.1 S-2.1 1010d, 880d FM S-1.1 S-1.2 10270d, 10430d WX S-3.1 S-3.2 16255d, 16200d
TV S-4.1 S-4.2 4d, 7d
Basic Example ST-TUNE SIMPL Program
SYMBOL AND PARAMETERS
Advanced Example Program
NOTE: There is no need to recreate the advanced example SIMPL Windows program. The program is available from the Downloads page (EXAMPLES Library) of Crestron’s website (www.crestron.com). Search for STTUNEB.ZIP. New users are required to register in order to obtain access to the FTP site.
This example program utilizes most of the features of the ST-TUNE and provides logic that can be reused for different applications. The opening screen of this program allows a choice of setup, tuning, preset recall, or preset setup. Refer to the following sections for brief descriptions of the individual screens.
Setup Screen
The setup screen allows MONO mode to be turned on or off, SAP to be turned on or off, the tuning sensitivity to be set, and the TV reception mode to be set. (The
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functions of SAP on or off and setting the TV reception mode are not applicable for the international version STI-TUNE.) The screen also shows the signal strength as a percentage.
One of the features of the program is customizable presets, the name of the preset and the station can be customized at runtime. The INITIALIZE ALL PRESETS button sets all names (labels) to empty, and sets the station to 102.70 FM.
NOTE: It is often useful to put a known quantity into presets, otherwise whatever is in system memory will be used which could provide undesirable results.
Tuning Screen
The tuning screen allows the station to be selected. The values of each station are displayed with digital gauges. Note that VT Pro-e allows analog numbers to be displayed with implied decimal points so that FM and WX stations may be formatted properly. The stations can be tuned directly with the UP and DOWN BUTTONS. The auto-repeat logic has been programmed in via the “button-repeater” modules.
A station frequency may be directly entered on the keypad. The display above the keypad dynamically changes based on the type of station selected. For example, in FM mode, the format will be displayed as XXX.XX. In AM Mode, it will be displayed as XXXX. The station is entered by inputting a full number (such as 8950 for 89.50, 10270 for 102.70) and then pressing ENTER. The station values are checked after pressing ENTER to be sure that they are within the proper ranges.
Preset Recall
The preset recall screens show the 25 presets. When a preset is selected, it is recalled to the ST-TUNE.
Setup Preset
The setup preset screen allows the user to customize the presets. The user can enter a name and the station number. The BAND is retained, Station is retained, and TV Mode is retained. When recalled, Band, Station, and TV Mode (not applicable for the international version STI-TUNE) are set up. This allows a preset to be completely customizable, unlike most radios where there are banks of FM Presets and AM Presets. The touchpanel contains on-screen help. The Crestron module “Text Entry for 25 Fields” was used to program the preset names.
Problem Solving
Troubleshooting
The table on the next page provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative.
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match the NET ID of the
properly set to match the SIMPL program.
output missing or
ST-TUNE Troubleshooting
TROUBLE
Green PWR indicator LED does not illuminate.
Yellow NET indicator LED does not illuminate.
Audio or video
not clear.
AM radio reception not clear.
FM or WX radio reception not clear. TV reception not clear. TV band does not receive SAP.
SRCH function does not work properly.
POSSIBLE
CAUSE(S)
VAC at wall outlet or power strip is not available. External power pack faulty. No power on network wiring. Not enough current available on network wiring.
ST-TUNE is not comm­unicating on network. NET ID is not set to
SIMPL program. Cable(s) not connected properly. Cable(s) connections dirty. AM antenna connection dirty. AM antenna placement not good. ST-TUNE located in outer fringe or bad reception area. FM input connection dirty.
TV input connection dirty. ST-TUNE is in MONO mode. Received channel does not support SAP. FM input connection dirty. Station signal strength too low.
CORRECTIVE ACTION
Verify VAC at wall outlet or power strip is available.
Replace external power pack.
Verify network wiring.
If using a CEN-TVAV, CN-TVAV, or ST-CP as a control system, the ST-TUNE requires the supplied external power pack for sufficient current. Check network cabling for solid connections and correct pinouts. Enter Viewport and poll the network (F4). Verify that the NET ID for the ST-TUNE is
Verify cable(s) is securely connected.
Clean cable connection(s) with electrical contact cleaner. Clean AM antenna connection with electrical contact cleaner. Refer to note 1 following this table.
Refer to note 2 following this table.
Clean FM input connection with electrical contact cleaner.
Clean TV input connection with electrical contact cleaner. Press MONO button to deselect mono reception. No corrective action.
Clean FM input connection with electrical contact cleaner. Verify good signal strength due to antenna placement. In control system program, select the Sense-High symbol input.
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1 The location of the ST-TUNE is an important factor in the AM radio reception. The
reception is also dependent on its placement and the construction of the building, locate the unit outside of any metal enclosures to achieve the best performance. A standard RCA extender cable (not supplied) may be used to mount the antenna outside of a “shielded” area or “noisy” equipment rack.
2 For fabrication instructions of a high-gain AM antenna for use in areas of high
ambience interference or weak reception areas, refer to Appendix 1 that begins on page 25.
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Further Inquiries
If after reviewing this Operations Guide, you cannot locate specific information or have questions, please take advantage of Crestron's award winning customer service team by calling:
In the US and Canada, call Crestron’s corporate headquarters at
1-888-CRESTRON [1-888-273-7876] or 1-201-767-3400.
In Europe, call Crestron International at +32-15-50-99-50.
In Asia, call Crestron Asia at +852-2341-2016.
In Latin America, call Crestron Latin America at +525-260-4336.
For local support from exclusive Crestron factory-trained personnel call:
In Australia, call Soundcorp at +613-9488-1555.
In New Zealand, call Amber Technologies at +649-410-8382.
Future Updates
As Crestron improves functions, adds new features, and extends the capabilities of the ST-TUNE, additional information and programming examples may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision.
The Downloads page of the Crestron website (www.crestron.com) directs the reader to the location and description of each update. Check the site periodically for update availability and its subjective value.
Future Firmware Upgrades
As Crestron improves functions, adds new features, and extends the capabilities of the ST-TUNE, firmware upgrades may be made available. The upgrade files can be obtained from the What’s New page (Other Products section) or the Downloads page (UPGRADES Library) of Crestron’s website. New users are required to register in order to obtain access to the FTP site.
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Appendix 1: High-Gain AM Antenna
This appendix provides fabrication instructions of a high-gain AM antenna for use in areas of high ambience interference or weak reception. The antenna consists of a looped wire and connector.
Materials Required
For the list of materials required for antenna fabrication, refer to the table below. All materials are available commercially. The only tools required for antenna fabrication are a soldering iron and soldering supplies.
Antenna Fabrication Materials
MATERIAL QUANTITY
Wire, 22 gauge, UL AWM style 1061, 300 volt Tie wraps, plastic (or twist ties) Eight (8) minimum RCA plug, solderable One (1) **
* Alpha Wire Corp. part number 3251 recommended. ** Keystone part number 1085-B or RadioShack® 274-319 recommended.
240 inches *
Fabrication Instructions
To fabricate a high-gain AM antenna, perform the following steps.
1. Extend wire approximately 36-inches.
2. As shown below, create 15 5-inch (approximately) diameter loops with the wire and wrap or twist tie the loop in at least eight (8) equidistant places.
Create 15 Loops
SECURE LOOPS WITH
AT LEAST EIGHT PLASTIC
15 LOOPS AT
APPROXIMATELY
5-INCHES DIAMETER
APPROXIMATELY
36-INCHES
TIE WRAPS OR TWIST TIES
3. Bring the ends of the wire together.
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4. As shown below, twist the wires together at two (2) turns per inch until the length of the twisted wires is approximately 34-inches.
Twist Wires Together
APPROXIMATELY
34-INCHES WITH TWO
TURNS PER INCH
5. If necessary, trim the ends of the wire to make them even. Strip 1/4-inch of insulation from each end of the wire.
6. Install the RCA connector cap onto the wires.
7. Using the soldering iron, solder each end of the wire to the RCA connector as shown below. (Solder either end of wire to either connector terminal.)
Solder Connector
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Appendix 2: STI-TUNE TV Receptions
The table in this appendix provides a list of program numbers, channels and corresponding frequencies for TV reception of international version STI-TUNE.
The information in the following table does not apply to the US version ST-TUNE.
STI-TUNE TV Programs, Channels and Frequencies
Prog Chan MHz Prog Chan MHz Prog Chan MHz
1 2 48.25 41 49 695.25 81 E11 217.25 2 2a 49.75 42 50 703.25 82 E12 224.25 3 3 55.25 43 51 711.25 83 S11 231.25 4 4 62.25 44 52 719.25 84 S12 238.25 5 5 175.25 45 53 727.25 85 S13 245.25 6 6 182.25 46 54 735.25 86 S14 252.25 7 7 189.25 47 55 743.25 87 S15 259.25 8 8 196.25 48 56 751.25 88 S16 266.25
9 9 203.25 49 57 759.25 89 S17 273.25 10 10 210.25 50 58 767.25 90 S18 280.25 11 11 217.25 51 59 775.25 91 S19 287.25 12 12 224.25 52 60 783.25 92 S20 294.25 13 21 471.25 53 61 791.25 93 S21 303.25 14 22 479.25 54 62 799.25 94 S22 311.25 15 23 487.25 55 63 807.25 95 S23 319.25 16 24 495.25 56 64 815.25 96 S24 327.25 17 25 503.25 57 65 823.25 97 S25 335.25 18 26 511.25 58 66 831.25 98 S26 343.25 19 27 519.25 59 67 839.25 99 S27 351.25 20 28 527.25 60 68 847.25 100 S28 359.25 21 29 535.25 61 69 855.25 101 S29 367.25 22 30 543.25 62 S01 69.25 102 S30 375.25 23 31 551.25 63 S02 76.25 103 S31 383.25 24 32 559.25 64 S03 83.25 104 S32 391.25 25 33 567.25 65 S1 105.25 105 S33 399.25 26 34 575.25 66 S2 112.25 106 S34 407.25 27 35 583.25 67 S3 119.25 107 S35 415.25 28 36 591.25 68 S4 126.25 108 S36 423.25 29 37 599.25 69 S5 133.25 109 S37 431.25 30 38 607.25 70 S6 140.25 110 S38 439.25 31 39 615.25 71 S7 147.25 111 S39 447.25 32 40 623.25 72 S8 154.25 112 S40 455.25 33 41 631.25 73 S9 161.25 113 S41 463.25 34 42 639.25 74 S10 168.25 35 43 647.25 75 E5 175.25 36 44 655.25 76 E6 182.25 37 45 663.25 77 E7 189.25 38 46 671.25 78 E8 196.25 39 47 679.25 79 E9 203.25 40 48 687.25 80 E10 210.25
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Appendix 3: Upgrade Firmware Version Prior to 2.17
This appendix provides firmware upgrade instructions for an ST-TUNE with a firmware version prior to 2.17. To upgrade the firmware, complete the following steps.
CAUTION: If the ST-TUNE contains firmware version 2.17 or later, DO NOT perform this procedure or the unit will have to be returned to Crestron.
1. Make sure that no programs accessing the COM port of the PC.
2. At the PC, start SIMPL Windows or VT Pro-e.
3. From the SIMPL Windows or VT Pro-e menu bar, select Tools |
Viewport to open the Crestron Viewport.
NOTE: SIMPL Windows may open with an opening splash screen and may display
the “What do you want to do?” dialog box. If so, close the dialog box and continue.
4. Refer to diagram below. From the Viewport menu, select Setup | Communications settings (alternatively, depress Alt+D) to open the Port Settings dialog box.
Accessing the Port Settings Dialog Box
5. Refer to the dialog box shown on the next page and verify the communications settings. Make sure that parity is set to None, data bits to Eight, and XModem is selected.
NOTE: If performing a firmware upgrade via Ethernet, select TCP/IP as the connection type and provide the IP address.
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Port Settings Dialog Box
6. Refer to diagram below. From the Viewport menu, select Diagnostics | Report Network Devices (alternatively, depress F4).
Accessing the Network Devices
7. In the Viewport return display, observe the firmware version of the ST-TUNE.
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CAUTION: If the ST-TUNE contains firmware version 2.17 or later, DO NOT continue this procedure or the unit will have to be returned to Crestron. Perform “Firmware Upgrade” that begins on page 11.
8. Refer to diagram on the next page. From the Viewport menu, select Setup | Communications settings (alternatively, depress Alt+D) to open the Port Settings dialog box.
Accessing the Port Settings Dialog Box
9. Refer to the diagram below. In the “Line Pacing for ASCII Uploads” text field, enter 500 and select ASCII as the “Mode for Network Transfers”.
Port Settings Dialog Box for ASCII Upload
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10. Enter the following key sequence to (as previously defined for the product) ESC, X, R, ID, ENTER. On the front panel of the unit, the PRE, TUNE, SRCH plus either the AM, FM, WX, or TV LEDs will be illuminated. If the return ID command is executed from the Viewport, the display will show “BOOT”.
11. As shown below, select File Transfer | General File Transfer | ASCII Upload from the Viewport menu.
Select ASCII Upload
12. As shown below, browse to the firmware directory, select the downloaded loader (HEX) file and click Open. The transfer will complete in approximately 3-1/2 minutes.
Select Loader (HEX) File
13. Select Diagnostics | Report Network Devices in the Viewport (alternatively, depress F4) and observe Viewport return display show “BOOT”.
NOTE: When the external power pack is disconnected from the ST-TUNE, operating power will automatically switch to Cresnet power supplied via the NET connector(s). To remove power from the unit, make sure both external power pack and NET connector(s) are removed.
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14. Remove operating power from the ST-TUNE, wait several seconds and reconnect power.
15. Allow at least 30 seconds after power has been reconnected then select Diagnostics | Report Network Devices in the Viewport (alternatively, depress F4). Observe Viewport return display show “ST-TUNE NEEDS FIRMWARE [1.1]”
16. Refer to diagram below. From the Viewport menu, select Setup | Communications settings (alternatively, depress Alt+D) to open the Port Settings dialog box.
Accessing the Port Settings Dialog Box
17. Refer to the diagram below. Select XModem as the “Mode for Network Transfers”.
Port Settings Dialog Box for Firmware Upload
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18. As shown below, select File Transfer | Load Network Device from the Viewport menu.
Select Load Network Device
19. Refer to the diagram below. Select the NET ID of the ST-TUNE and then click OK.
“Select Network ID” Dialog Box
20. As shown below, browse to the firmware directory, select the downloaded firmware (UPG) file and click Open. The transfer will complete automatically.
Select Firmware (UPG) File
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Integrated AM/FM/TV Tuner Crestron ST-TUNE
NOTE: When the external power pack is disconnected from the ST-TUNE, operating power will automatically switch to Cresnet power supplied via the NET connector(s). To remove power from the unit, make sure both external power pack and NET connector(s) are removed.
21. Remove operating power from the ST-TUNE, wait several seconds and reconnect power.
22. Close the Viewport, exit SIMPL Windows or VT Pro-e, and disconnect the programming cable from the PC and the control system.
34 •• Integrated AM/FM/TV Tuner: ST-TUNE Operations Guide - DOC. 5833A
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Crestron ST-TUNE Integrated AM/FM/TV Tuner
Return and Warranty Policies
Merchandise Returns / Repair Service
1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address.
2. Products may be returned for credit, exchange, or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, Cresskill, N.J., or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee, plus shipping costs, on any products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by CRESTRON, shipping by standard ground carrier. In the event repairs are found to be non-warranty, return freight costs shall be paid by the purchaser.
CRESTRON Limited Warranty
CRESTRON ELECTRONICS, Inc. warrants its Cresnet products, denoted by a "CN" prefix model number, to be free from manufacturing defects in materials and workmanship for a period of three (3) years from the date of shipment to purchaser. Disk drives and any other moving or rotating mechanical parts are covered for a period of one (1) year. CRESTRON warrants all its other products for a period of one year from the defects mentioned above, excluding touchscreen display components which are covered for 90 days. Incandescent lamps are completely excluded from Crestron's Limited Warranty. CRESTRON shall, at its option, repair or replace any product found defective without charge for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty.
CRESTRON shall not be liable to honor warranty terms if the product has been used in any application other than that for which it was intended, or if it has been subjected to misuse, accidental damage, modification, or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number altered, defaced, or removed.
This warranty shall be the sole and exclusive remedy to the purchaser. In no event shall CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. CRESTRON makes no other warranties nor authorizes any other party to offer any warranty, expressed or implied, including warranties of merchantability for this product. This warranty statement supersedes all previous warranties.
Trademark Information
All brand names, product names, and trademarks are the sole property of their respective owners. Windows is a registered trademark of Microsoft Corporation. Windows 95/98/Me and Windows NT/2000 are trademarks of Microsoft Corporation.
Operations Guide - DOC. 5833A Integrated AM/FM/TV Tuner: ST-TUNE •• 35
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Crestron Electronics, Inc. Operations Guide - DOC. 5833A
15 Volvo Drive Rockleigh, NJ 07647 06.01 Tel: 888.CRESTRON Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.
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