Preparing the System for Programming..................................................................................7
Preparing the System for Operation.......................................................................................8
Problem Solving.........................................................................................................................................9
The ST-PK is the Crestron programming kit for the SmarTouch STS. The kit provides
the necessary cables, adapters, and software to successfully design and upload
unique touchpanel projects. Components of the kit are clearly listed, refer to “STS
Equipment” on page 4. The ST-PK can be used time and time again to revise current
touchpanel projects of the SmarTouch STS or to create new ones.
SmarTouch™ STS Description
The SmarTouch STS is a Crestron radio-frequency (RF) wireless control system that
is designed for numerous applications ranging from the boardroom to complete home
automation. Electronic devices or subsystems can be controlled from anywhere via
the wireless user interface. Users are no longer tethered by a wired control panel or
limited to infrared line-of-sight control, as with most ordinary wireless controllers.
There are six SmarTouch STS configurations available. All configurations are
functionally identical except for the touchpanel component which can be grayscale or
color, the type of input power required which can be 120V or 220V, and the
communication frequency. The table shown below provides a breakdown of
SmarTouch STS configurations. For the purpose of this Operations Guide, the term
“SmarTouch STS” is used to describe a SmarTouch configuration and its
components.
This RF system is primarily comprised of two units, a touchpanel and the control
processor. Refer to the system diagram shown below. The touchpanel is a LCD
interface that communicates via RF signals to the control processor, which is
discretely placed. The control processor interfaces with the controllable electronic
equipment in the system to complete commands without delay.
SmarTouch STS Diagram
TOUCHPANEL
RF SIGNALS
CONTROL
PROCESSOR
IR/RS-232
INTERFACE
CONTROLLED DEVICES
Features of the SmarTouch STS wireless control system include:
• high-clarity LCD touchpanel displays choice of custom icons and
graphics.
• touchpanel case is lightweight and contoured and easily held in one
hand.
• advanced Crestron RF technology allows complete freedom of
movement -up to 500 feet through walls, indoors or outside.
• touchpanel power options include rechargeable power pack or AC
power supply.
• control processor includes Cresnet network port for expansion.
• exclusive Crestron/Windows software gives you system programming
options (use the included templates or create fully customized
environments).
Software
NOTE: Use the provided software, VisionTools™ Pro to design user interface pages
for the SmarTouch STS. The latest revision of the Crestron Database is available from
the Software Downloads page (Cresdb Library) of the Crestron website
(www.crestron.com).
VisionTools™ Pro (VT Pro) is a Crestron design and programming Windows-based
software for the SmarTouch STS. Unlimited control screen variations incorporating
two and three-dimensional graphics and text are possible with VT Pro. A set of pages
which make up a project can be designed for each STS application. Each touchpanel
can be organized with the ideal, color-oriented control environment with custom
control graphics: icons, two and three-dimensional buttons, and floor plans. The
project is uploaded to the touchpanel and programmed into the flash PROM. The
touchpanel uses the programmed project until another is uploaded from the PC. The
PC may be disconnected from the control processor except during reprogramming.
Use Crestron’s STS Wizard to reduce to project development phase to just nine
steps. This “drag-n-drop” Windows software assures thorough system
configuration. For a simple system, set up takes just a few minutes. Touchpanel
templates may be modified for a more custom system.
For additional software information, refer to the help file provided with the software.
A SmarTouch tutorial is provided as a guide for the novice programmer. Lotus
ScreenCam movies for the Wizard are also available from the latest version of the
Crestron ControlCD. Let these movies demonstrate the simplicity of STS Wizard.
Learn how to use and get the most from Crestron software.
Leading Specifications
The table below provides a summary of leading specifications for the SmarTouch STS
and its primary components. Dimensions and weight are rounded to the nearest
hundredth unit.
Leading Specifications of the SmarTouch STS
Touchpanel Power Options
Control Processor Power Options
VisionTools™ Pro Version 1.1.3 or later
Crestron DatabaseVersion 11.7.211 or later
Touchpanel Dimensions & Weight
AC power pack)
Control Processor Dimensions &
Weight (without AC power pack)
ST-BTP: Rechargeable NiCad power pack
(Fully charged battery, 2800 mAh capacity,
can last up to 10 days depending on
ST-DS: Docking Station provides power as
Height: 5.70 in (14.48 cm)
Width: 8.75 in (22.23 cm)
Depth: 3.33 in (8.45 cm)
Weight: 1.85 lb (0.84 kg)
Height: 1.70 in (4.32 cm)
Width: 7.07 in (17.95 cm)
Depth: 6.32 in (16.06 cm)
Weight: 1.90 lb (0.86 kg)
As of the date of manufacture, the unit has been tested and found to comply with
specifications for CE marking.
NOTE: Equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
The equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
n Reorient or relocate the receiving antenna.
n Increase the separation between the equipment and receiver.
n Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Setup
n Consult the dealer or an experienced radio/TV technician for help.
STS Equipment
The items required to program STS equipment, listed below, are provided as part of
the programming kit (ST-PK). These kit items can be used time and time again to
program or reprogram each system.
STS Kit Equipment
EQUIPMENT
SoftwareSAXD2535-1AY1 Software package for creating touch screen
Programming
Cable Assembly
RJ11 Cable
Assembly
RJ11 to DB9F
Adapter
PART
NUMBER
15710Provides connection between touchpanel and
control processor. Used during programming
only.
15717Provides connection between control processor
and RJ11/DB9F adapter. Used during
programming only.
Due to variations in installation requirements and overall application, not all possible
peripheral pieces of equipment are supplied with the STS system. The next table in
this section, shown below, provides a list of all equipment that is provided with the
STS system. Except for the STIRP, all products listed in the part number column ship
one item per system.
STS System
EQUIPMENT
TouchpanelST-1550STS or STSIProvides user interface.
Processoror STSI-Csystem A/V equipment.
Rechargeable
Power Pack
Docking
Station
Infrared Probe
External AC PW-1205 STS or STS-CProvides power to
Power PackPWI-1210 STSI, STSI-C, STSI/UK or touchpanel and control
PART
NUMBER
ST-1550CSTS-C or STSI-C
ST-1550/UKSTSI/UK
ST-1550C/UKSTSI-C/UK
ST-BTPAll SystemsPossible power source
ST-DSAll SystemsProvides fast or trickle
(2 per System)
PW-1215STS or STS-CProvides power
PWI-1215STSI, STSI-C, STSI/UK or
SHIPPED WITHDESCRIPTION
for touchpanel.
charge to ST-BTP.
All SystemsDelivers commands
from control processor.
STSI-C/UKprocessor.
to ST-DS.
STSI-C/UK
The next table in this section, shown below and on the next page, lists some
peripheral equipment that can be purchased separately for the STS system. The part
number for each item (except for the ST-RMK) is supplied with the appropriate
domestic or international external AC power pack. Keep in mind that all the individual
items of the system (listed in the STS System table, above) can be purchased
separately as well.
Rack Mount ST-RMK Provides rack space for STS units.
Input/Output
Expansion
Module
Volume
Control
Module
Current
Sensor
ST-IOProvides isolated relays/digital input.
ST-VCProvides volume controls - 3 independent, professional
quality VOLUME/TONE control, balanced or unbalanced
I/O.
ST-CSProvides dual capacity for measuring the average
current of each half cycle of an AC load.
DESCRIPTION
Programming Kit Crestron ST-PK
EQUIPMENT
COM Module
support RS-232/422-based communication.
Interface
NUMBER
Domestic External AC Power Pack
PW-1210
5762
Docking Station
ST-DS
5738
NUMBER
Domestic External AC Power Pack
PW-1205
5759
STS Peripheral Equipment (Continued)
PART
NUMBER
RS-232/422
Lutron
Power
Control
Module
Video SensorST-VSDetects the presence of a video signal coming out of the
IR/Serial
Learner
ST-COM Provides two independent bidirectional serial ports that
ST-LTProvides a direct interface to Lutron's GRAFIK EYE.
ST-PCProvides two switchable AC outlets.
baseband video port for up to four independent sources.
CNXLIR Creates driver files that can be added to the User
Database of the SmarTouch software package.
DESCRIPTION
Applying Power
The touchpanel can be powered via an external AC power pack, while resting in the
ST-DS, or via the ST-BTP. Each of these supplied items have their own Operations
Guides which details proper usage. Refer to the table below for the required document
number. This table does not account for the latest revision letter of each document.
Devices that Power the SmarTouch STS Touchpanel
POWER OPTIONNOMENCLATURE
DOCUMENT
International External AC Power PackPWI-12105763
Battery PackST-BTP5746
The control processor can only be powered via the appropriate external AC power
pack. Refer to the table below for power pack’s document number. Again, the table
does not account for the latest revision letter of each document.
SmarTouch STS Control Processor External AC Power Packs
POWER OPTIONNOMENCLATURE
International External AC Power PackPWI-12105763
DOCUMENT
Identity Code
All Crestron expansion modules and touchpanels within the Cresnet system require a
unique identity code (NET ID). These codes are recognized by a two-digit
hexadecimal number from 03 to FE. Matching NET IDs between the expansion
modules and touchpanels with the program is required if data is to be successfully
transferred or new touchpanel screens are to be loaded.
When programming, refer to figure shown below for typical connection diagram for
the SmarTouch STS. Complete the following steps in the order provided to ensure
proper connection of the system.
Typical Connection Diagram when Programming the SmarTouch STS Touchpanel
TOUCHPANEL
AC POWER
PACK
(CRESTRON
MODEL OR
EQUIVALENT)
AC POWER PACK
(CRESTRON MODEL
OR EQUIVALENT)
NOTE:
UNITS IN THIS ILLUSTRATION
ARE NOT DRAWN TO SCALE.
PROGRAMMING CABLE
ASSEMBLY (15710)
RJ11 CABLE
ASSEMBLY (15717)
CONTROL
SERIAL
PORT
PC
USE ADAPTER
(15556-1B)
SYSTEM
NOTE: The PC to control processor and touchpanel to control processor cables only
need to be attached when programming.
1. Using the RJ11 cable assembly (15717) and RJ11 to DB9F adapter
(15556-1B) connect the SmarTouch control processor to the RS-232
port on the PC.
2. Using the programming cable assembly (15710) connect the touchpanel
to the SmarTouch control processor port, labeled NET.
3. Attach the appropriate external AC power pack to the SmarTouch
control processor and insert plug into outlet.
4. Apply power to the touchpanel. Consult the appropriate document
listed in “Applying Power” on page 6.
- If the external AC power pack is used, attach it to the touchpanel and
plug into outlet.
- If the ST-DS is used, rest touchpanel in station and plug into outlet.
- If the ST-BTP is used, insert battery pack into battery compartment.
When operating the SmarTouch STS refer to the figure shown below for a typical
connection diagram. Complete the following steps in the order provided to ensure
proper connection of the system. It is assumed that the SmarTouch STS is currently
connected for programming.
Typical Connection Diagram During Normal Operation
CONTROL
SYSTEM
AC POWER
PACK
(CRESTRON
MODEL OR
EQUIVALENT)
NOTE:
UNITS IN THIS ILLUSTRATION
ARE NOT DRAWN TO SCALE.
ATTACH
ANTENNA
TOUCHPANEL
AC POWER
PACK
(CRESTRON
MODEL OR
EQUIVALENT)
STIRP
SENSOR
VCR
1. Completely disconnect the programming cable assembly (15710).
2. Completely disconnect the RJ11 cable assembly (15717).
3. Attach supplied antenna to BNC connector labeled RF on the back of
the SmarTouch control processor.
4. Insert the mono mini plug of the STIRP into one of the four IR OUT
ports of the SmarTouch control processor. Identifying the correct IR
OUT port depends on the designations made when programming. In
this illustration, it is assumed that the VCR is assigned to PORT A.
Refer to the latest revision of the STIRP Installation Instructions (Doc.
5674) for details to attach the STIRP to IR sensor windows.
5. Repeat previous step, as necessary.
6. To begin using your SmarTouch STS, simply touch the screen to wake
The table below and on the next page provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron technical
support representative.
SmarTouch STS Troubleshooting
TROUBLE
POSSIBLE
CORRECTIVE ACTION
Project can
not be
uploaded to
the
touchpanel.Touchpanel has
Wrong
screens
appear on
touchpanel.
System does No system power. Confirm power is supplied to the system.
not function
(LEDs on STCP do not
illuminate).
Touchpanel
dark.Power is not applied to
NET ID on touchpanel
is improperly set.
powered down.
Screens were not
uploaded.
Touchpanel is
incorrectly calibrated.
Backlight timeout has
Verify that NET ID match. Refer to
"Configuring the Touchpanel" in the latest
revision of the SmarTouch STS Touchpanels
Operations Guide (Doc. 5803).
Touch screen to wake it up.
necessary to increase POWER DOWN
TIMEOUTS during development sessions.
Refer to "Configuring the Touchpanel" in the
latest revision of the User's Operations Guide
(Doc. 5804).
Verify that power is properly applied. Refer to
"Applying Power" in this Operations Guide.
Down load screens as described in the help
files found in VT Pro.
Calibrate the touchpanel. Refer to
"Configuring the Touchpanel" in the latest
revision of the User's Operations Guide (Doc.
Hold finger to the touchscreen for more than
10 seconds as power is applied. The display
sets the brightness and contrast to a safe
value.
Calibrate the touchpanel. Refer to
"Configuring the Touchpanel" in the latest
revision of the User's Operations Guide (Doc.
5804).
If there are no memory problems,
decompressed graphics decrease the
drawing time of panel pages.
Programming Kit Crestron ST-PK
not set to match the RF
Verify that RF ID match. Refer to "Configuring
when trying to
greater than or equal to
power.
Verify that the proper external AC power pack
is attached to ST-CP.
securely attached to ST-
STIRP or serial port not
Used wrong IR or serial
Wrong manufacturer or
control system.
with Performance Viewport from the software.
Incorrect panel screens
device’s IR or
SmarTouch STS Troubleshooting (Continued)
TROUBLE
RF LED on
ST-CP
illuminates,
but COM or
IR LEDs do
not illuminate.
RF LED on
ST-CP does
not illuminate
control A/V
equipment.
A/V device
does not
respond.
POSSIBLE
CAUSE(S)
Touchpanel RF ID is
ID assigned in the
SmarTouch system
program.
Button on screen only
has internal functions
(i.e., join number
equals 'NONE" or is
1000.
ST-CP is not receiving
RF antenna is not
CP RF port.
RF antenna is not
properly located (i.e.,
inside a metal rack).
RF transmitter in
SmarTouch is faulty.
placed properly.
port.
model number listed in
SmarTouch system.
Incorrect program is in
CORRECTIVE ACTION
the Touchpanel" in the latest revision of the
SmarTouch STS Touchpanels Operations
Guide (Doc. 5803).
Reopen project and verify that button join
number is between 1 and 999. NOTE: Can
not assign join numbers to a border.
Verify that ST-CP RF antenna is properly
attached.
Remotely locate RF antenna. Mount the
antenna outside of the rack by using a
bulkhead type BNC barrel and a BNC to BNC
50 ohm cable.
Contact a Crestron technical support
representative.
Verify placement of STIRP (Hold phosphor
card under STIRP while pressing button) and
tightness of serial cable.
Verify proper IR or serial port is defined.
Open the project in software and verify
device definition.
A/V device
does not
respond and
wrong LEDs
on ST-CP for
serial port
illuminate.
are in touchpanel.
SmarTouch system
calls out wrong port or
no port for device.
Use the software to open the project and
verify that each button that is suppose to
control the device has a join number and the
command associated with it lists
"SEND<device name> <function name>"
(e.g., SEND LIV_RM_VCR PLAY).
Download the touchpanel screens again.
Open SmarTouch system via software and
change the port.
Crestron ST-PK Programming Kit
Further Inquiries
If after reviewing this Operations Guide, you can not locate specific information,
please take advantage of Crestron's award winning technical support team in your
area. Dial one of the following numbers.
• In the US and Canada, call Crestron’s corporate headquarters at
1-888-CRESTRON [1-888-273-7876] or 1-201-767-3400.
• In Europe, call Crestron International at +32-15-50-99-50.
• In Asia, call Crestron Asia at +852-2341-2016.
• In Latin America, call Crestron Latin America at +525-574-15-90.
For local support from exclusive Crestron factory-trained personnel call:
• In Australia, call Soundcorp at +613-941-61066.
• In New Zealand, call Amber Technologies at +649-410-8382.
1. No merchandise may be returned for credit, exchange, or service without
prior authorization from CRESTRON. To obtain warranty service for
CRESTRON products, contact the factory and request an RMA (Return
Merchandise Authorization) number. Enclose a note specifying the
nature of the problem, name and phone number of contact person, RMA
number, and return address.
2. Products may be returned for credit, exchange, or service with a
CRESTRON Return Merchandise Authorization (RMA) number.
Authorized returns must be shipped freight prepaid to CRESTRON,
Cresskill, N.J., or its authorized subsidiaries, with RMA number clearly
marked on the outside of all cartons. Shipments arriving freight collect
or without an RMA number shall be subject to refusal. CRESTRON
reserves the right in its sole and absolute discretion to charge a 15%
restocking fee, plus shipping costs, on any products returned with an
RMA.
3. Return freight charges following repair of items under warranty shall be
paid by CRESTRON, shipping by standard ground carrier. In the event
repairs are found to be non-warranty, return freight costs shall be paid
by the purchaser.
CRESTRON Limited Warranty
CRESTRON ELECTRONICS, Inc. warrants its Cresnet products, denoted by a "CN"
prefix model number, to be free from manufacturing defects in materials and
workmanship for a period of three (3) years from the date of shipment to purchaser.
Disk drives and any other moving or rotating mechanical parts are covered for a
period of one (1) year. CRESTRON warrants all its other products for a period of one
year from the defects mentioned above, excluding touchscreen display components
which are covered for 90 days. Incandescent lamps are completely excluded from
Crestron's Limited Warranty. CRESTRON shall, at its option, repair or replace any
product found defective without charge for parts or labor. Repaired or replaced
equipment and parts supplied under this warranty shall be covered only by the
unexpired portion of the warranty.
CRESTRON shall not be liable to honor warranty terms if the product has been used
in any application other than that for which it was intended, or if it has been
subjected to misuse, accidental damage, modification, or improper installation
procedures. Furthermore, this warranty does not cover any product that has had the
serial number altered, defaced, or removed.
This warranty shall be the sole and exclusive remedy to the purchaser. In no event
shall CRESTRON be liable for incidental or consequential damages of any kind
(property or economic damages inclusive) arising from the sale or use of this
equipment. CRESTRON makes no other warranties nor authorizes any other party to
offer any warranty, expressed or implied, including warranties of merchantability for
this product. This warranty statement supersedes all previous warranties.
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