Crestron ST-DSN
Docking Station
Operations Guide
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2002 Crestron Electronics, Inc.
Crestron ST-DSN Docking Station
Contents
Docking Station: ST-DSN 1
Introduction ...............................................................................................................................1
Functions and Features................................................................................................ 1
Specifications ..............................................................................................................2
Physical Description.................................................................................................... 2
Industry Compliance ...................................................................................................5
Setup .......................................................................................................................................... 5
Power Source...............................................................................................................5
Using the ST-DSN to Charge the ST-BTPN (Rechargeable Battery Pack) ................5
Problem Solving ........................................................................................................................8
Troubleshooting ..........................................................................................................8
Further Inquiries.......................................................................................................... 8
Future Updates ............................................................................................................8
Return and Warranty Policies....................................................................................................9
Merchandise Returns / Repair Service ........................................................................ 9
CRESTRON Limited Warranty ..................................................................................9
Operations Guide – DOC. 6095 Contents • i
Crestron ST-DSN Docking Station
Docking Station: ST-DSN
Introduction
Functions and Features
The ST-DSN is a microprocessor-based docking station designed to fast charge the
ST-BTPN (rechargeable battery pack). The ST-DSN is also available in an
international version, the STI-DSN. All features are identical with the exception of
the power pack (PWI-1215). Refer to “Power Source” on page 5 for more
information. The ST-DSN can also fast charge the older ST-BTP rechargeable
battery pack. For related information on the ST-BTP, consult the ST-BTP
Operations Guide (Doc. 5746). The latest version of the guide can be obtained from
the Downloads | Product Manuals section of the Crestron website
(www.crestron.com)
.
A fast charge occurs in one of three possible configurations and can take 2.7 to 6
hours (depending on whether the ST-BTPN is fully discharged and the amount of
current drawn during the charging process). Each situation is detailed in “Using the
ST-DSN to Charge the ST-BTPN (Rechargeable Battery Pack)” on page 5.
1. The ST-DSN charges the ST-BTPN alone.
2. The ST-DSN charges the ST-BTPN while the rechargeable battery
pack is installed in a touchpanel and the touchpanel is not in use.
3. The ST-DSN charges the ST-BTPN while the rechargeable battery
pack is installed in a touchpanel and the touchpanel is in use.
NOTE: Configuration 2 and 3 depend on the type of Crestron
in use; for example, the ST-1700C or ST-1550C.
A second function of the ST-DSN is to preserve the charge of a ST-BTPN. As long
as the contacts of the ST-BTPN and the ST-DSN remain together, the ST-DSN
“trickle charges” the ST-BTPN in an attempt to maintain the ST-BTPN at full charge
for optimum performance. The duration of a “trickle charge” is continuous as long
as the ST-BTPN is not fully charged.
NOTE: For simplicity, ST-DSN will be used in this guide for both the ST-DSN and
the STI-DSN, except where noted.
Functional Summary
wireless touchpanel
Operations Guide – DOC. 6095 Docking Station: ST-DSN • 1
• Microprocessor-based
• Fast charge of battery pack
Docking Station Crestron ST-DSN
Specifications
The following table provides specifications for the ST-DSN.
Specifications for the ST-DSN
SPECIFICATION DETAILS
1
Input operating voltage
Dimensions and Weight
1 The ST-DSN requires the Crestron PW-1215 or PWI-1215 power pack. Refer to “Power Source” on
page 5 for more information. The input operating voltage includes the PWI-1215.
12 VDC, 1500mA
Height: 0.935 in (2.375cm)
Width: 6.715 in (17.056 cm)
Depth: 6.765 in (17.183 cm)
Weight: 15.8 oz (0.49 kg)
Physical Description
The ST-DSN, shown below and on the next page, is housed in a black enclosure
with labels on the front panel and a cavity (docking area). On the front panel are
three LEDs for indicating the unit’s current status. The cavity accommodates either
the
ST-BTPN with optional ST-DSN charging guide or a Crestron wireless touchpanel
with ST-BTPN installed. Power is connected at the bottom of the unit. Four rubber
feet on the base of the ST-DSN provide stability and prevent slippage while on a flat
surface.
Physical View
2 • Docking Station: ST-DSN Operations Guide – DOC. 6095
Crestron ST-DSN Docking Station
Physical View (continued)
Shown without charging guide
6.72 in
17.06 cm
DO NOT
PLACE METALLIC OBJECTS (COINS, PAPER CLIPS, ETC.) OR LIQUIDS
IN THIS AREA; PRODUCT DAMAGE WILL RESULT.
O
NLY USE THE POWER PACK SPECIFIED FOR THIS UNIT.
B
ATTERY GUIDE
MUST
BE USED WHEN CHARGING BATTERY OUTSIDE TOUCH PANEL.
6.77 in
17.19 cm
RDYCHG
RDY
CHG
0.94 in
2.38 cm
Operations Guide – DOC. 6095 Docking Station: ST-DSN • 3
Docking Station Crestron ST-DSN
DC Power Connector Port
The DC power connector port is used to supply 12VDC power via the external
power pack.
ST-DSN Power Port
Side View
Power
Connector
Bottom View
ST-DSN Indicators
Three LED indicators are located on the front panel of the ST-DSN. Refer to the
illustration and descriptions after this paragraph.
ST-DSN Indicators
RDYCHG
(Power)
Illuminates green when power is provided to the ST-DSN via the external power
pack.
CHG (Charge)
Illuminates when a ST-BTPN is inserted in the ST-DSN cavity and their contacts
meet. The LED remains ON while the rechargeable battery pack is charging.
If the CHG LED blinks every second, it is in a "charge pending" state. This state
indicates that the rechargeable battery pack may be too hot or cold, or that it has
extremely low voltage and a “trickle charge” is necessary before a fast charge can be
applied. In either case, the ST-DSN monitors the ST-BTPN status and waits for the
correct conditions to start a fast charge. The LED remains ON during a fast charge.
RDY (Ready)
Illuminates when the ST-BTPN in the ST-DSN cavity is fully charged.
4 • Docking Station: ST-DSN Operations Guide – DOC. 6095
Crestron ST-DSN Docking Station
Industry Compliance
As of the date of manufacture, the ST-DSN has been tested and found to comply
with specifications for CE marking and standards per EMC and
Radiocommunications Compliance Labelling.
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that
may cause undesired operation.
Setup
Power Source
The DC power socket connector on the bottom of the unit is used to supply power
via an external power pack that Crestron supplies with the ST-DSN. It is the PW-
1215 (110v USA and Canada) or PWI-1215 (220v International). If an external
power pack other than these Crestron models is used, verify that it meets the
required specifications and polarity as shown below.
Power Pack Specifications
CRESTRON POWER PACK INPUT SPECS OUTPUT SPECS
PW-1215 120VAC, 60Hz, 35W 12VDC, 1500mA
PWI-1215 220VAC, 50Hz, 35W 12VDC, 1500mA, 18VA
Power Pack Polarity
Using the ST-DSN to Charge the ST-BTPN (Rechargeable Battery Pack)
WARNING: The ST-BTPN is shipped fully discharged. Charge the ST-BTPN in a
well-ventilated area away from sparks, open flame, or smoke.
WARNING: Avoid damage to the ST-BTPN and possible physical harm, use only
the specified external power pack PW-1215 (110v) or PWI-1215 (220v) or
equivalent when charging with the ST-DSN.
There are three possible methods of charging the ST-BTPN with the ST-DSN. All
methods are considered fast charging and take between 2.7 and 6 hours for a fully
discharged ST-BTPN. Using the touchpanel during charging may take up to 6 hours
and is only permissible with certain Crestron wireless touchpanel models.
Operations Guide – DOC. 6095 Docking Station: ST-DSN • 5
Docking Station Crestron ST-DSN
NOTE: For more information on charging times, refer to the latest revision of the
Rechargeable Battery Pack Operations & Installation Guide (Doc. 6088),
“Specifications” section.
NOTE: Make sure that the contacts of the ST-DSN and ST-BTPN touch. The CHG
LED illuminates while the ST-BTPN is charging. When the ST-BTPN is fully
charged, the CHG LED goes out and the RDY LED illuminates.
Method 1: ST-BTPN Alone
NOTE: Use the optional charging guide when charging the ST-BTPN alone (while
it is not installed in the touchpanel).
Position the charging guide into the ST-DSN cavity. Position the ST-BTPN, by
itself, into the ST-DSN cavity to automatically initiate charging. Refer to the
illustration below to confirm positioning.
Charging the ST-BTPN (Alone)
ST-DSN SHOWN
WITH CHARGING GUIDE
ST-BTPN
RECHARGABLE
POWER PACK
CRESTRON
Crestron Electronics, Inc.
Rockleigh, NJ 07647
Bottom view
Flip battery to install
Contacts
DO NOT
PLACE METALLIC OB JECTS (COINS, PAPER C LIPS, ETC.) OR LIQUIDS
IN THIS AREA; PRODUCT DAMAGE WILL RES ULT.
O
NLY USE THE POWER PACK SPECIFIED FOR THIS UNIT.
B
ATTERY GUIDE
MUST
BE USED WHEN CHARGING BATTERY OUTSIDE TOUCH PANEL.
RDY
CHG
Method 2: ST-BTPN Installed in an Inactive Touchpanel
NOTE: Do not use the optional charging guide when charging the ST-BTPN while
installed in the touchpanel.
NOTE: This method only applies to the ST-1550C and ST-1700C wireless
touchpanels.
In this method, the ST-BTPN is properly installed into the touchpanel. Position the
touchpanel into the ST-DSN cavity, as shown on the next page. As long as the
touchpanel remains inactive (OFF), a fully discharged ST-BTPN fully charges in 2.7
hours.
6 • Docking Station: ST-DSN Operations Guide – DOC. 6095
Crestron ST-DSN Docking Station
TouchPanel Properly Positioned (ST-1700C shown)
Top View
Side View
RDY
CHG
Method 3: ST-BTPN Installed in an Active Touchpanel
This method is identical to method 2, except that the touchpanel is active (ON) while
charging. As a result, the time to fully charge a discharged ST-BTPN can take up to
6 hours.
Operations Guide – DOC. 6095 Docking Station: ST-DSN • 7
Docking Station Crestron ST-DSN
-
Problem Solving
Troubleshooting
The table below provides corrective action for possible trouble situations. If further
assistance is required, please contact a Crestron customer service representative.
ST-DSN Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
Green power LED does not
illuminate.
Red CHG LED blinks once
per second.
Red CHG and RDY LEDs
blink four times per second.
Red CHG and RDY LEDs
oscillate back and forth.
Power LED does not
illuminate.
Power LED illuminates, but
battery does not charge.
ST-DSN is not receiving
power.
ST-DSN is in 'charge
pending' mode.
ST-DSN has intermittent
contact with the ST-BTPN.
Incorrect external power
pack being used.
Hardware Error. Remove power from ST-DSN. Contact
Power pack not functioning. Verify output (12VDC min.) Replace power
Power pack not plugged in
unit and/or wall outlet.
Incorrect external power
pack being used.
Confirm that power pack is plugged in outlet
and connector is plugged in the ST-DSN
power connector port.
The rechargable power pack is either too
hot/cold or has extremely low voltage. The STDSN begins a fast charge of ST-BTPN as soon
as conditions are favorable (temperature of ST
BTPN is between 32-104o F (0-40o C).
Properly position the ST-BTPN in the ST-DSN
cavity. Clean contacts with a dry, lint free cloth.
Verify that power pack is the supplied power
pack (I.e., Crestron part no. PW-1215 (110vac)
or PWI-1215 (230vac).
Crestron customer service.
pack.
Plug power pack in unit and/or wall outlet.
Verify that power pack is the supplied power
pack (I.e., Crestron part no. PW-1215 (110vac)
or PWI-1215 (230vac).
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876].
For assistance in your local time zone, refer to the Crestron website
(www.crestron.com
) for a listing of Crestron worldwide offices.
Future Updates
As Crestron improves functions, adds new features, and extends the capabilities of
the ST-DSN, additional information may be made available as manual updates.
These updates are solely electronic and serve as intermediary supplements prior to
the release of a complete technical documentation revision.
Check the Crestron website periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.
8 • Docking Station: ST-DSN Operations Guide – DOC. 6095
Crestron ST-DSN Docking Station
Return and Warranty Policies
Merchandise Returns / Repair Service
1. No merchandise may be returned for credit, exchange, or service without prior authorization
from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory
and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying
the nature of the problem, name and phone number of contact person, RMA number, and
return address.
2. Products may be returned for credit, exchange, or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J., or its authorized subsidiaries, with
RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect
or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its
sole and absolute discretion to charge a 15% restocking fee, plus shipping costs, on any
products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by
CRESTRON, shipping by standard ground carrier. In the event repairs are found to be nonwarranty, return freight costs shall be paid by the purchaser.
CRESTRON Limited Warranty
CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in
materials and workmanship under normal use for a period of three (3) years from the date of purchase
from CRESTRON, with the following exceptions: disk drives and any other moving or rotating
mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year;
touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps
are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON
dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty,
if any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended, or if it has been subjected to misuse, accidental
damage, modification, or improper installation procedures. Furthermore, this warranty does not cover
any product that has had the serial number altered, defaced, or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic
damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any
claim made by a third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts
or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only
by the unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or
implied, nor authorizes any other party to offer any warranty, including any implied warranties of
merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law
are limited to the terms of this limited warranty. This warranty statement supercedes all previous
warranties.
Trademark Information
All brand names, product names, and trademarks are the sole property of their respective owners.
Windows is a registered trademark of Microsoft Corporation. Windows95/98/Me/XP and
WindowsNT/2000 are trademarks of Microsoft Corporation
Operations Guide – DOC. 6095 Docking Station: ST-DSN • 9
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Docking Station Crestron ST-DSN
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Crestron ST-DSN Docking Station
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Operations Guide – DOC. 6095 Docking Station: ST-DSN • 11
Crestron Electronics, Inc. Operations Guide – DOC. 6095
15 Volvo Drive Rockleigh, NJ 07647 06.02
Tel: 888.CRESTRON
Fax: 201.767.7576 Specifications subject to
www.crestron.com change without notice.
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