Crestron ST-CP User Manual

Crestron ST-CP SmarTouch™ Control Processor

Contents

SmarTouch™ Control Processor: ST-CP 1

Description.................................................................................................................................1

Functional Description ................................................................................................1

Physical Description.................................................................................................... 2

Leading Specifications...............................................................................................................5

Preparation for Use....................................................................................................................5

Programming...............................................................................................................5

Operation.....................................................................................................................7

Problem Solving ........................................................................................................................ 8

Troubleshooting........................................................................................................... 8

Further Inquiries..........................................................................................................9

Software License Agreement................................................................................................... 10

Return and Warranty Policies..................................................................................................12

Merchandise Returns / Repair Service ......................................................................12

CRESTRON Limited Warranty.................................................................................12

Operations Guide - DOC. 5820 Contents • i

Crestron ST-CP SmarTouch™ Control Processor

SmarTouch™ Control Processor:
ST-CP

Description

Functional Description

The SmarTouch control processor, part of the SmarTouch STS/STSI, interfaces with

almost all electronic equipment for complete control commands without delay. The

control processor should be located in an area near the A/V equipment that needs to

be controlled. It plays a vital role during programming and operation. The control

processor is hard wired to the user interface and PC when programming. During

operation, it receives RF signals from user interfaces. It then sends the commands to

the appropriate device.

There are two control processor configurations available. Configuration selection is

based on the type of power availability and the communication frequency. Use the

ST-CP with a 120V power supply and a transmission frequency of 433.92 MHz. Use

the ST-CP/UK with a 220V power supply and a transmission frequency of 418 MHz.

For purposes of this Operations Guide, the term ST-CP is used for either

configuration.

NOTE: This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference in a

residential installation. The equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception, which

can determined by turning the equipment off and on, the user is encouraged to try to

correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.

 Increase the separation between the equipment and receiver.

 Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

 Consult the dealer or an experienced radio/TV technician for help.

Operations Guide - DOC. 5820 SmarTouch™ Control Processor: ST-CP • 1

SmarTouch™ Control Processor Crestron ST-CP

Physical Description

The ST-CP, shown below, is housed in a black enclosure with silk-screened labels on

the front and back of the case. On the front there are 10 LEDs for indicating the

current status of the unit. All connections are made on the back of the unit. There are

four rubber feet on the base of the unit for stability and to prevent slippage.

ST-CP Physical Views

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Crestron ST-CP SmarTouch™ Control Processor

ST-CP Ports

A number of ports are provided on the back of the ST-CP. Each has a silk-screened

label. Refer to illustration and descriptions below.

ST-CP Ports

12 VDC .5 A

This DC power socket connector is used to supply power via an external AC power

pack. Crestron recommends specific power packs for its devices. The recommended

power pack for the ST-CP is Crestron part number PW-1205 (PWI-1210 for

international use of the ST-CP/UK). If an external power pack other than this

Crestron model is obtained, verify that it meets the required specifications and

polarity as shown after this paragraph.

AC Power Pack Specifications

CRESTRON POWER PACK INPUT SPECS OUTPUT SPECS

PW-1205 120V~60Hz 12VDC .5 A

PWI-1210 230V~50Hz 12VDC 1A

AC Power Pack Polarity

NET

This 6-pin, 6-position RJ11 modular jack is used for expansion to SmarTouch

peripherals or for programming the touchpanel. For expansion, insert the RJ11

connector end of the cable to a SmarTouch peripheral. When programming, insert

the RJ11 connector end of the touchpanel to control processor cable (CA15710) and

connect to the user interface.

PC

This 6-pin, 6-position RJ11 modular jack is used to communicate with a PC when

programming. Insert the RJ11 connector end of the PC to control processor cable

(64618) and connect to the PC. Refer to the pinout table below.

RJ11 (PC and COM A - B) Pinouts

PIN DESCRIPTION

1CTS
2GND
3RXD
4TXD
5RTS
6 No Connect

NOTE: The maximum baud rate on all RJ11 (PC and COM A - B) connectors is

38400.

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SmarTouch™ Control Processor Crestron ST-CP

COM A - B

These bi-directional 6-pin, 6-position RJ11 modular jacks are used to control

additional audio/visual equipment via their RS-232 ports. Refer to the pinout table on

the previous page.

IR OUT A - D

These 3.5mm mini phone jacks are used to control IR devices. Insert the mono mini

plug of the STIRP and place the STIRP shell over the IR sensor window of the A/V

equipment. Also, the Crestron relay controller (SP-RY) or slide controller (SP-SC)

can be connected to these phone jacks.

RF

This 50 ohm BNC connector attaches to the supplied antenna which is used to

receive RF signals from the user interface. In some installations, the RF reception

range can be increased by mounting the antenna away from the equipment with a

BNC male to BNC female 50 ohm cable (not included).

ST-CP Indicators

There are 10 LED indicators located on the front panel of the ST-CP. Refer to

illustration and descriptions below.

ST-CP Indicators

PWR (Power)

This LED illuminates when power is supplied to the ST-CP.

NET

This LED illuminates either when sending commands to SmarTouch peripheral

equipment or while processing commands from the PC (i.e., when uploading).

RF

This LED illuminates when commands are received from the user interface.

ERROR

This LED illuminates when a programming problem is detected.

COM A - B

These LEDs illuminate when communications is occurring from the corresponding

COM ports.

IR A - D

These LEDs illuminate when commands are transmitted from the associated IR

output ports.

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Crestron ST-CP SmarTouch™ Control Processor

Leading Specifications

The table below provides a summary of leading specifications for the ST-CP.

Dimensions and weight are rounded to the nearest thousandth unit.

Leading Specifications of the ST-CP

SPECIFICATION DETAILS

Power Requirements 12 or 24 VDC

SIMPL™ Windows® Version 1.20.01 or later*

VisionTools™ for Windows® Version 10.7 or later*

VT Pro Version 1.1.7 or later*

ST-CP Operating System Version 4.00.52s or later*

ST-CP Monitor Version 1.36 or later*

Crestron Database Version 11.7.210 or later*

Dimensions & Weight Height: 1.70 in (4.32 cm)

Width: 7.07 in (17.95 cm)

Depth: 6.32 in (16.06 cm)

Weight: 2.00 lb (0.95 kg)

*

The latest software versions can be obtained from the Software Downloads page (SIMPLWIN,
TOUCHPNL, OPSYS, and CRESDB Libraries) of Crestron’s website (www.crestron.com). New users
are required to register in order to obtain access to the FTP site.

As of the date of manufacture, the unit has been tested and found to comply with

specifications for CE marking.

Preparation for Use

The ST-CP provides two roles as an integral part of the SmarTouch STS. First, it

stores the project programmed with SmarTouch software via the PC. It also receives

RF signals from the user interface and transmits commands to A/V equipment or

peripheral pieces of SmarTouch equipment, during normal operation. The following

paragraphs detail the connections that must be made to the ST-CP in each role.

Programming

When programming, refer to figure that follows this paragraph for a typical

connection diagram. Complete the following steps in the order provided to ensure

proper connection.

NOTE: The PC to control processor and touchpanel to control processor cables only

need to be attached when programming.

NOTE: The procedure that follows assumes that a touchpanel is being used as the

user interface. No connections to the user interface need to be made, if a wireless

hand-held transmitter is utilized.

Operations Guide - DOC. 5820 SmarTouch™ Control Processor: ST-CP • 5

SmarTouch™ Control Processor Crestron ST-CP

Typical Connection Diagram when Programming

TOUCHPANEL

NOTE:

UNITS IN THIS ILLUSTRATION

ARE NOT DRAWN TO SCALE.

AC POWER PACK

(CRESTRON MODEL

OR EQUIVALENT)

15710 (PART OF ST-PK)

15717 (PART OF ST-PK)

SERIAL

CONTROL

SYSTEM

PORT

PC

USE ADAPTER

(PART OF ST-PK)

1. Attach the RJ11 to DB9F adapter (15556, supplied with ST-PK) to one
end of the PC to control processor cable (15717, supplied with ST-PK).

2. Attach the DB9 connector (of the adapter and cable combination) to the
RS-232 port on the PC.

3. Attach the RJ11 connector (of the adapter and cable combination) to
the ST-CP port, labeled PC.

4. Attach the 3.5 mm stereo connector of the touchpanel to control
processor cable (15710, supplied with ST-PK) to the touchpanel.

5. Attach the RJ11 connector of the touchpanel to control processor cable
to the ST-CP port, labeled NET.

6. Attach the 500 mA power pack to ST-CP (1000 mA power pack for
ST-CP/UK) and insert plug into outlet.

7. The touchpanel should either receive power from the supplied power
pack or an internal battery.

In the event that the two cables and adapter required to download a program from the
control processor to the touchpanel are lost or not acquired via the purchase of the
ST-PK, the following two diagrams are provided so that the cables can be made on
site.

PC to Control Processor Cable

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Crestron ST-CP SmarTouch™ Control Processor

Touchpanel to Control Processor Cable

Operation

When operating the ST-CP under normal conditions, refer to figure shown below for
a typical connection diagram. Complete the following steps in the order provided to
ensure proper connection of the system. It is assumed that the SmarTouch STS is
currently connected for programming.

Typical Connection Diagram During Normal Operation

ATTACH ANTENNA

VCR

SENSOR

POWER PACK

(500 mA Supply)

(1000 mA for

SmarTouch STSI)

STIRP

1. Completely disconnect touchpanel to control processor cable (15710).

2. Completely disconnect PC to control processor cable (15717) and RJ11
to DB9F adapter (15556).

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SmarTouch™ Control Processor Crestron ST-CP

3. Attach supplied antenna to BNC connector labeled RF on the back of
the ST-CP.

4. Insert the mono mini plug of the STIRP into one of the four IR OUT
ports of the ST-CP. Identifying the correct IR OUT port depends on the
designations made when programming. In the illustration provided, it is
assumed that the VCR is assigned to PORT A. Refer to the latest
revision of the STIRP Installation Instructions (Doc. 5674) for details
to attach the STIRP to IR sensor windows.

5. Repeat previous step, as necessary.

Problem Solving

Troubleshooting

The table below provides corrective action for possible trouble situations. If further
assistance is required, please contact a Crestron customer service representative.

ST-CP Troubleshooting

TROUBLE

A/V device
does not
respond.

A/V device
does not
respond and
wrong LEDs
on ST-CP for
device’s IR or
serial port
illuminate.

POSSIBLE

CAUSE(S)

STIRP or serial port not
placed properly.

Used wrong IR or serial
port.
Wrong manufacturer or
model number listed in
SmarTouch system.

Incorrect program is in
control system.
Incorrect panel screens
are in touchpanel.

SmarTouch system
calls out wrong port or
no port for device.

CORRECTIVE ACTION

Verify placement of STIRP (Hold phosphor
card under STIRP while pressing button) and
tightness of serial cable.

Verify proper IR or serial port is defined.

Open the project in software and verify
device definition.

Verify program is uploaded to control system
with Performance Viewport from the software.
Use the software to open the project and
verify that each button that is suppose to
control the device has a join number and the
command associated with it lists
"SEND<device name> <function name>"
(e.g., SEND LIV_RM_VCR PLAY).

Download the touchpanel screens again.
Open SmarTouch system via software and

change the port.

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Crestron ST-CP SmarTouch™ Control Processor

ST-CP Troubleshooting (Continued)

TROUBLE

RF LED on
ST-CP does
not illuminate
when trying to
control A/V
equipment.

RF transmitter in

POSSIBLE

CAUSE(S)

Button on screen only
has internal functions
(i.e., join number
greater than or equal to
1000 or no join
numbers, set to 0).

ST-CP is not receiving
power.

SmarTouch is faulty.
RF antenna is not
securely attached to
ST-CP RF port.
RF antenna is not
properly located (i.e.,
inside a metal rack).

CORRECTIVE ACTION

Reopen project and verify that button join
number is between 1 and 999.

Verify that power pack is attached to ST-CP.

Contact a CRESTRON technical support
representative.
Verify that ST-CP RF antenna is properly
attached.

Remotely locate RF antenna. Mount the
antenna away from the equipment with a
BNC male to BNC female 50 ohm cable.

Further Inquiries

If after reviewing this Operations Guide for the ST-CP, you cannot locate specific
information or have questions, please take advantage of Crestron's award winning
customer service team by calling:

• In the US and Canada, call Crestron’s corporate headquarters at
1-888-CRESTRON [1-888-273-7876] or 1-201-767-3400.

• In Europe, call Crestron International at [phone].

• In Asia, call Crestron Asia at [phone].

• In Latin America, call Crestron Latin America at [phone].

• In Australia, call Crestron Pacific at [phone].

For local support from exclusive Crestron factory-trained personnel in New Zealand
call Amber Technologies at [phone].

Operations Guide - DOC. 5820 SmarTouch™ Control Processor: ST-CP • 9

SmarTouch™ Control Processor Crestron ST-CP

Software License Agreement

This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and
Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and, as applicable,
associated media, printed materials, and “online” or electronic documentation (the “Software”).

BY INSTALLING, COPYING, OR OTHERWISE USING THE SOFTWARE, YOU REPRESENT THAT YOU ARE AN
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THIS AGREEMENT, DO NOT INSTALL OR USE THE SOFTWARE.

IF YOU HAVE PAID A FEE FOR THIS LICENSE AND DO NOT ACCEPT THE TERMS OF THIS AGREEMENT,
CRESTRON WILL REFUND THE FEE TO YOU PROVIDED YOU (1) CLICK THE DO NOT ACCEPT BUTTON, (2) DO NOT
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LICENSE TERMS

Crestron hereby grants You and You accept a nonexclusive, nontransferable license to use the Software (a) in machine
readable object code together with the related explanatory written materials provided by Creston (b) on a central processing unit
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If this software requires payment for a license, you may make one backup copy of the Software, provided Your backup copy
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You may not transfer the license granted pursuant to this Agreement or assign this Agreement without the express written
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If this software requires payment for a license, the total number of CPU’s on which all versions of the Software are installed
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Crestron ST-CP SmarTouch™ Control Processor

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WARRANTIES.

Operations Guide - DOC. 5820 SmarTouch™ Control Processor: ST-CP • 11

SmarTouch™ Control Processor Crestron ST-CP

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange, or service without prior authorization
from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory
and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying
the nature of the problem, name and phone number of contact person, RMA number, and
return address.

2. Products may be returned for credit, exchange, or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
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absolute discretion to charge a 15% restocking fee, plus shipping costs, on any products
returned with an RMA.

3. Return freight charges following repair of items under warranty shall be paid by CRESTRON,
shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in
materials and workmanship under normal use for a period of three (3) years from the date of
purchase from CRESTRON, with the following exceptions: disk drives and any other moving or
rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1)
year; touchscreen display and overlay components are covered for 90 days; batteries and
incandescent lamps are not covered.

This warranty extends to products purchased directly from CRESTRON or an authorized
CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the
dealer's warranty, if any.

CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in
any application other than that for which it was intended, or if it has been subjected to misuse,
accidental damage, modification, or improper installation procedures. Furthermore, this warranty
does not cover any product that has had the serial number altered, defaced, or removed.

This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic
damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for
any claim made by a third party or made by the purchaser for a third party.

CRESTRON shall, at its option, repair or replace any product found defective, without charge for
parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be
covered only by the unexpired portion of the warranty.

Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed
or implied, nor authorizes any other party to offer any other party to offer any warranty, including
any implied warranties of merchantability or fitness for a particular purpose. Any implied
warranties that may be imposed by law are limited to the terms of this limited warranty. This
warranty statement supercedes all previous warranties.

Trademark Information

All brand names, product names, and trademarks are the sole property of their respective owners.
Windows is a registered trademark of Microsoft Corporation. Windows95/98/Me/XP and
WindowsNT/2000 are trademarks of Microsoft Corporation

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