Crestron SP-1 User Manual

CRESTRON

Contents

SmartPresenter™: SP-1 1

Scope...................................................................................................................................1

Overview .............................................................................................................................1

Description ..........................................................................................................................2

System Description................................................................................................. 2

Functional Description of the SmartPresenter.........................................................3

Physical Description of the SmartPresenter............................................................. 4

Leading Specifications......................................................................................................... 7

Setup....................................................................................................................................8

SPS Equipment ......................................................................................................8

Hardware Hookup...................................................................................................8

Match Transmitter ID to SP-1 .............................................................................. 10

Q-Codes............................................................................................................... 11

IR Sprayer Usage.................................................................................................. 12

Macro Setup – Linking a Device........................................................................... 13

Controlling a PC (Mouse and/or Keyboard)..........................................................15

Controlling a RS-232 Projector or Switcher..........................................................15

Controlling a Fifth (Non-IR) Device.....................................................................16

Problem Solving................................................................................................................. 17

Troubleshooting ...................................................................................................17

Further Inquiries ..................................................................................................17

Return and Warranty Policies............................................................................................. 18

Merchandise Returns / Repair Service .................................................................. 18

CRESTRON Limited Warranty............................................................................ 18

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SmartPresenter™: SP-1

Scope

The intent of this Operations Guide is two-fold. First, it is meant as a

comprehensive reference for the SmartPresenter™ system (SPS or SPSL). This

document provides a system description, a list of system and ancillary equipment,

system setup details, and advanced features that require use of SmartPresenter

software. A less detailed presentation is available in the latest revision of the Quick

Guide (Doc. 5742). The Quick Guide offers a follow-by-example approach to the

SmartPresenter.

Overview

Second, this guide serves as the specific reference for the SP-1, the RF control

center and receiver ( also known as “the Box”) which is one of four components of

the SPS. The other three major components have their own documentation and their

system functionality is mentioned in “System Description” on page 2.

The SmartPresenter™ is a complete, professional, compact control system that

integrates computer and A/V presentation technology with the touch of a button.

Setup is easy and requires no PC programming or software.

SPS offers convenient fingertip control of your PC keyboard and mouse, projector,

VCR, slide projector and more! SmartPresenter sets up in minutes, perfect for the

training room, conference room, or auditorium. Setup is similar to that of a

universal remote - just choose your devices from our extensive database and go!

This is one powerful little professional, presentation system. No product available

today rivals SmartPresenter's power and performance. The RF remote is a perfect

match for any room, eliminating the line-of-sight problems encountered with

infrared (IR) remotes. A 500 foot range provides mobility to the presenter so that

anyone can concentrate on the presentation and not the remote.

SmartPresenter is also the only control system built for people on the go. Just pack

the SmartPresenter with a laptop to obtain whole room control, anywhere needed.

No need to juggle multiple remotes or walk back and forth to the laptop or

projector. SmartPresenter puts the whole room at the presenter’s fingertips.

SmartPresenter is affordable for any presentation situation. Whether the need is

permanent control for a training room, conference room, or auditorium - or portable

control for rentals and presenters on the go – SmartPresenter is the easiest way to a

better presentation.

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Description

System Description

The SPS system is comprised primarily of a hand-held RF user interface
(transmitter), SP-1 (which serves as the RF control center and receiver), an IR
sprayer (SP-MB), and programming cable (SP-CBL, used for advanced features).
The SPS offers full PC mouse and keyboard control as well as control for up to four
audio/video (A/V) devices such as video projectors and VCRs. There is also an
output port for controlling one RS-232-type device.

As an out-of-the-box control system in both the rental and integrated system
markets, SPS has been specifically designed so that minimal setup is required on
site. No software or PC is required for the basic setup. Refer to the illustration below
for an out-of-the-box application example. The illustration demonstrates that the
transmitter (CNWM) provides commands via RF to the SP-1. The SP-1 in turns
processes the signals to generate commands to a number of possible controlled
devices as well as control of PC keyboard functions. Other arrangements are
conceivable with additional parts, sold separately. Refer to “Hardware Hookup” on
page 8 for suggestions.

SmartPresenter System

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SMARTPRESENTER

SYSTEM

SMARTPRESENTER

POWER PACK

(VOLTAGE)

The most recent version of
the SmartPresenter software
can be obtained from the
Downloads page of the
Crestron FTP site
(www.crestron.com).

System Software

A Windows-based software package, SmartPresenter, is available but only

necessary when performing the more advanced features of this system (i.e.,

configuration cloning, adding devices to the User Database, controlling a fifth

device, or upgrading firmware). The software also offers the option to print a list of

supported devices.

System Configurations

There are six SPS systems available, refer to table after this paragraph. Each

configuration is identical with respect to the four basic components: SP-1,

transmitter, sprayer, and cable. The configurations differ due to the frequency

requirements in certain parts of the world, the power pack specification

requirements of the SP-1, and whether the laser pointer transmitter is used. Systems

that operate at 418 MHz are denoted with the “/UK” suffix. Systems that operate at

433.92 MHz do not have the suffix. An “I” after the second “S” in SPS or the

“/UK” suffix indicates the need for a 220V external power pack. If the “I” and

“/UK” suffix are omitted, a 110V power pack is required. The “-L” suffix indicates

the system utilizes a laser pointer transmitter.

Major Components of the SmartPresenter System

TRANSMITTER

SPS SP-1 110V CNWM

SPSI SPI-1 220V CNWM

SPS-L SP-1 110V CNWML

SPSI-L SPI-1 220V CNWML

SPS/UK SP-1/UK 220V CNWM/UK

SPS-L/UK SP-1/UK 220V CNWML/UK

Functional Description of the SmartPresenter

The SP-1 has been designed to remain in the room with all of the controlled

devices. The unit has all the ports necessary to output IR and RS-232 commands to

controlled devices. IR probes (sold separately) can be affixed to each device or an IR

sprayer (attached to a designated SP-1 output) can be positioned to “spray” IR

signals to all controllable devices in the room.

The SP-1 contains a Crestron Database of supported device codes (Q-Codes). Q-

Codes are the six-digit codes assigned to each model-specific device in the Crestron

Database. These codes are similar to those implemented with universal remotes for

home use. Each digit in the code corresponds to one of four characters (1, 2, 3, or

4). There is a unique Q-Code for each device in the Crestron Database. If the Q-

Code does not exist, it can be added to the User Database via the SmartPresenter

software. Refer to “Adding Q-Codes” on page 11.

The SP-1 accepts RF signals from the transmitter which has numbered buttons

(known as device control buttons, labeled 1 through 4). These buttons correspond to

the numbered IR output ports on the SP-1. Once a device is assigned to an output,

selecting a device with a numbered device control button readies that device for any

subsequent function commands that may be sent. The selected device remains active

until another device is selected via the numbered device control buttons on the

transmitter.

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Physical Description of the SmartPresenter

There are three SmartPresenters available: SP-1, SPI-1, and SP-1/UK.
Configuration differences depend on the input power requirements and the
communication frequency. The SP-1 requires a 110V external AC power pack and
operates at 433.92 MHz. The SPI-1 requires a 220V external AC power pack and
operates at 433.92 MHz. The SPI-1/UK requires a 220V external AC power pack
and operates at 418 MHz. This configuration is required for operation in the United
Kingdom and alike. For purposes of this Operations Guide, the term SP-1 is used
interchangeably for both configurations, except where noted.

The SP-1, shown after this paragraph, is housed in a black enclosure with silk­screened labels on the front and rear panels. On the front of the unit there are six
LEDs for indicating the unit’s current status and four buttons for programming the
SP-1 with proper device codes. All the connections, except for the antenna and its
right angle adapter, are made on the back of the unit. Refer to the physical views
shown below. There are four rubber feet on the base of the unit for stability and to
prevent slippage.

SP-1 Physical Views

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SP-1 Ports

A number of ports are provided on the back of the SP-1. Each has a silk-screened

label. Refer to the illustration and descriptions below.

SP-1 Ports

12 VDC .5 A (Power)

This DC power socket connector is used to supply power via the Crestron external

12VDC 500 mA power pack, Crestron P/N PW-1205 or equivalent (1000 mA

power pack for the SPI-1 and SP-1/UK configurations, Crestron P/N PWI-1210 or

equivalent).

If an external AC power pack other than the Crestron model is obtained, verify that

it meets the required specifications and polarity as shown in the table and

illustration after this paragraph.

AC Power Pack Specifications

CRESTRON POWER PACK INPUT SPECS OUTPUT SPECS

PW-1205 120V 60Hz 12VDC 500mA

PWI-1210 230V~50Hz 12VDC 1000mA

AC Power Pack Polarity

PC (Computer/RS-232)

This 6-pin, 6-position RJ11 modular RS-232 jack is used for driver downloading,

system configuration, and transferring commands to an RS-232 device. The pinout

for the connector is shown after this paragraph.

NOTE: The maximum baud rate supported for device control is 38400 bps.

RJ11 Pinout

PIN DESCRIPTION

1 CTS
2 GND
3 RXD
4 TXD
5 RTS
6 No Connection

MOUSE IN

This PS/2 connector connects to any PS/2-style mouse; offers optional pass-through

capability.

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MOUSE OUT
NOTE: One SmartPresenter cable, SP-CBL, for use with either a keyboard or

mouse, is supplied with the SmartPresenter system.

This PS/2 connector connects to the mouse port on the PC via the supplied cable,
SP-CBL. Make this connection only if PC is to be controlled.

KEYBOARD IN

This PS/2 connector connects to any PS/2-styled keyboard; offers optional pass­through capability.

KEYBOARD OUT
NOTE: One SmartPresenter cable, SP-CBL, for use with either a keyboard or

mouse, is supplied with the SmartPresenter system.

This PS/2 connector connects to the keyboard port on the PC via the supplied cable,
SP-CBL. Make this connection only if PC is to be controlled.

OUTPUT (1 - 4)

These 3.5mm mini phone jacks are used to control IR devices via the IR sprayer
(SP-MB, supplied and must be connected to output #1 only) or an IR probe (STIRP,
sold separately), slide projector via the Crestron slide controller (SP-SC, sold
separately), or miscellaneous devices through relays (SP-RY, sold separately).

A macro feature to “link” the function of a device (such as a video projector or
switcher) assigned to SP-1 output #4 is available. Refer to “Macro Setup – Linking
a Device” on page 13 for details.

ANTENNA

This 50 ohm BNC connector attaches to the supplied antenna which is used to
retrieve RF signals from the transmitter. Use the supplied female/male right angle
adapter if there is not enough room to attach the antenna directly. In some
installations, the RF reception range can be increased by mounting the antenna
away from the equipment with a BNC male to BNC male 50 ohm cable and barrel
adapter (purchased separately).

SP-1 Indicators

There are six LED indicators located on the front panel of the SP-1. Refer to the
illustration and descriptions following this paragraph.

SP-1 Receiver Indicators

PWR (Power)

This LED illuminates when 12 volts (from an external AC power pack) is supplied
to the SP-1.

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Height: 1.78 in (4.53 cm)

RF

This LED illuminates when the SP-1 receives RF transmissions from a transmitter

(CNWM or CNMWL) with a matching RF ID. Refer to “Match Transmitter ID to

SP-1” on page 10 for details.

OUTPUT (1 - 4)

These LEDs illuminate or blink for a number of reasons: to indicate which output

device is selected, during RF diagnostics, during device setup and verification, and

while verifying routing.

Leading Specifications

The table below provides a summary of leading specifications for the SP-1.

Dimensions and weight are approximations rounded to the nearest hundredth unit.

Leading Specifications of the SP-1

SPECIFICATION DETAILS

Required External AC Power Pack:
Domestic AC adapter 12V DC, 0.5A, 120V Input (P/N PW-1205)
International AC adapter 12V DC, 1.0A, 230V Input (P/N PWI-1210)
SmartPresenter(TM) Software
Crestron Database
Dimensions

Weight (without antenna)

Version 1.0 or later
Version 11.7.208 or later

Width: 7.07 in (17.95 cm)
Depth: 6.32 in (16.06 cm)
Weight: 1.96 lb (0.89 kg)

As of the date of manufacture, the unit has been tested and found to comply with

specifications for CE marking.

NOTE: This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference in a

residential installation. The equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception, which

can determined by turning the equipment off and on, the user is encouraged to try to

correct the interference by one or more of the following measures:

n Reorient or relocate the receiving antenna.

n Increase the separation between the equipment and receiver.

n Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

n Consult the dealer or an experienced radio/TV technician for help.

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Setup

SPS Equipment

Due to variations in installation requirements and overall application, not all
possible peripheral pieces of equipment are supplied with the SPS system. The table
below provides a list of equipment that can be used within the SPS system.

SPS Equipment

EQUIPMENT PART NUMBER SHIPPED WITH DESCRIPTION

Transmitter CNWM, CNWML,

CNWM/UK, CNWML/UK
Receiver/Control
Processor
Communication
Cable
Infrared Sprayer SP-MB All SPS

Software Not Applicable Note 1 Allows new driver files to be retrieved and added to

Carrying Case SP-CASE sold separately Contains pre-cut foam that offers provisions for the

External AC
Power Pack
Individual
Infrared Probe
PC Port Cable SPC-121 sold separately Cable required to control RS-232 switcher devices.
PC Port Cable SPC-122 sold separately Cable required to control RS-232 switcher devices.

PC Port Cable SPC-124 sold separately Cable required to control RS-232 switcher devices.
PC Port Cable SPC-550 sold separately Cable required to control RS-232 switcher devices.
IR/Serial Port

Cable
IR/Serial Port
Cable
Relay Controller SP-RY sold separately Controls devices with low voltage contact closures.
Slide Controller SP-SC sold separately Designed to interface with a Kodak slide projector.

* This includes SPS, SPSI, SPS-L, SPSI-L, SPS/UK, and SPS-L/UK.
NOTE 1: The latest version of SmartPresenter software is available from the Crestron website (www.crestron.com).

SP-1, SPI-1, SP-1/UK All SPS

SP-CBL All SPS

PW-1205 (domestic),

PWI-1210 (international)

STIRP sold separately Infrared emitter that provides IR control signals sent

ST-112 sold separately Cable required to control IR/serial devices.

ST-109 sold separately Cable required to control IR/serial devices.

All SPS

Configurations*

Configurations*

Configurations*

Configurations*

SP-1, SPI-1, SP-1/UK Power pack supplies power to receiver (12 VDC).

Wireless mouse provides user interface.

Accepts RF commands from the wireless mouse and
provides IR commands to controlled equipment.
Allows the SmartPresenter system to communicate
with a PC through the keyboard or mouse port.
IR sprayer controls multiple IR devices by "spraying"
the defined area with IR signals.

the database residing in the SP-1.

SmartPresenter system hardware and accessories.

by the receiver.

Hardware Hookup

NOTE: The SmartPresenter has been designed to work with a large variety of
devices (i.e., PCs, VCRs, projectors, etc.). Crestron recommends that the user
verifies the control functionality of devices with the SmartPresenter prior to making
a presentation. Should any anomalies arise, contact the Crestron SmartPresenter
help desk, refer to “Further Inquiries” on page 17.

The SmartPresenter has been designed as an out-of-the-box solution for many
control applications in both the rental and integrated system markets. Minimal

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hardware setup is required. Due to the multiple applications, an overall hookup
diagram is presented after this paragraph. Not every connection is required.
Complete the following hardware hookup procedure in the order presented.

Possible Hookup Connections for the SP-1

1. Attach antenna to SP-1 using right angle adapter.

2. Disconnect power to the PC (only if PC mouse/keyboard is used).

3. Attach all necessary PC cables to PC and SP-1 (only if PC

mouse/keyboard is used).

4. Connect power (model PW-1205, PWI-1210, or equivalent) to SP-1

input power jack (labeled as 12VDC .5A).

5. Plug power pack into active outlet.

One or more of the feedback options occur, then observe that the
green PWR LED turns on.

• All LEDs (1 through 4) flashing simultaneously, three times,

indicates there is an invalid setting for one of the devices. Refer to
“Q-Code Assignment Error” on page 12 for details.

• LEDs 1 and 2 flash to indicate that that a valid mouse driver is

installed and a mouse is properly connected to the MOUSE IN
port.

• LEDs 3 and 4 flash to indicate that that a valid keyboard driver is

installed and a keyboard is properly connected to the
KEYBOARD IN port.

• LEDs illuminate in a reverse sequence (4-3-2-1) to indicate SP-1

is ready to use.

6. Apply power to the PC (only if PC mouse/keyboard is used).

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Match Transmitter ID to SP-1

Communication between the SP-1 and the transmitter is established via the RF ID
of the transmitter. This ID can be transmitted to the SP-1 to ensure that the SP-1
recognizes a given mouse. Notice the location of the position A button on the
transmitter and complete the following procedure.

Location of Position A Button on Transmitter

1. Test if the RF ID matches by depressing (position A) button on the

transmitter.

If the RF LED illuminates and remains on for about four seconds,
communication is verified and no further steps need to be taken.
If the RF LED does not illuminate, proceed with the next step.

2. Depress (with a blunt object e.g., paper clip) and hold recessed button

#1 on the SP-1 for at least five seconds or until the RF LED flashes.

3. Depress (position A) button on the transmitter while the RF LED

flashes.

Observe that the RF LED stops flashing and remains illuminated for
about four seconds. An extinguished LED indicates a match of
transmitter ID to that of the SP-1

If two or more SmartPresenter systems are operating in close proximity of one
another, it may be necessary to change the transmitter RF ID. There is a simple
procedure to change the RF ID using device button presses on the transmitter.
Complete the following procedure to set an RF ID.

1. Open battery compartment and remove one battery.

2. Depress and hold button 1 on the unit while replacing battery.

3. Replace battery compartment cover and release button 1.

4. Use the device buttons on the transmitter to enter one of the eight-digit

codes found in the table after this step.

Location of Device Button 1 on Transmitter

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Possible RF ID Alternatives

RF ID 8-DIGIT CODE

0A 22224242
1A 22244242
2A 22424242
3A 22444242
4A 24224242
5A 24244242
6A 24424242
7A 24444242
8A 42224242
9A 42244242
AA 42424242

BA 42444242
CA 44224242
DA 44244242

EA 44424242

FA 44444242

The most recent version of
the SmartPresenter software
can be obtained from the
Downloads page of the
Crestron FTP site
(www.crestron.com).

Q-Codes

The most current and complete set of Q-Codes (Crestron Database) is always
available from the latest version of SmartPresenter software. The SmartPresenter
Quick Guide (Doc. 5742) lists a set of Crestron Q-Codes. The Q-Code list is
arranged alphabetically and broken down by device category, manufacturer, and
model number.

The Crestron Database of controllable devices is updated periodically. Newer Q­Code printouts should be obtained. The software allows for the printing of the entire
list or a partial list (defined by device category and/or manufacturer). Consult the
help file that accompanies the SmartPresenter software for details. Search on “Print
Database”.

Adding Q-Codes

Implementing features of the User Database is an advanced feature of the
SmartPresenter which requires the software. Aside from the Q-Codes supplied in
the Crestron Database, a User Database can be created via the SmartPresenter
software. A range of Q-Codes (441111 through 444443) has been set aside for
assigning additional Q-Codes to the User Database. Consult the help file that
accompanies the SmartPresenter software for details or contact a Crestron technical
representative (refer to “Further Inquiries” on page 17).

Q-Code Assignment

In order to control a device with the SmartPresenter system, a valid Q-Code for the
device must be assigned to an SP-1 output. Assignment is achieved by activating an
SP-1 output and then transmitting the valid Q-Code with the transmitter.
Assignments can be verified. Complete the following procedures on the next page
for each operation.

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Assignment

1. Depress (with a blunt object e.g., paper clip) recessed button on SP-1

that is associated with a particular device output.

Observe that the red device output LED associated with the output
flashes.

The most recent version of
the SmartPresenter software
can be obtained from the
Downloads page of the
Crestron FTP site
(www.crestron.com).

2. Use the device buttons (numbered 1 through 4) on the transmitter to

enter the desired six digit Q-Code. The entire Q-Code list is available
from the latest revision of the SmartPresenter Quick Guide (Doc.

5742).

After six digits have been entered, the SP-1 responds by flashing the
Q-Code in the entered sequence.

3. Repeat steps 1 and 2 for the remaining device outputs, if applicable.

NOTE: Entering Q-Code (111111) disables the output.

Verification

Depress (with a blunt object e.g., paper clip) associated recessed button on SP-1 for
a given device output twice.

Observe that the red device output LED associated with the output flashes after the
first button press. The SP-1 responds by flashing the Q-Code sequence for the given
output, after the second button press.

Q-Code Assignment Error

When a device output on the SP-1 has been assigned an invalid Q-Code, all red
device output LEDs (1, 2, 3, and 4) on the SP-1 flash three times. The error signal
can occur during one of the following situations.

• Q-Code assignment

• Q-Code verification

• Saving routed settings (Refer to “IR Sprayer Usage” on page 12)

• Upon power up (Refer to “Hardware Hookup” on page 8 for procedure)

When an error signal appears upon power up, verify the Q-Code for each output.
Upon finding a code that is invalid, reassign the Q-Code per “Adding Q-Codes” on
page 11.

IR Sprayer Usage

Each SmartPresenter system contains one IR sprayer (SP-MB). The SP-MB is
designed to control multiple IR devices by “spraying” a defined area with IR
signals. This feature of the SmartPresenter system eliminates the need to attach an
IR probe to each device.

To function properly, the SP-MB must be plugged into OUTPUT 1 on the SP-1. The
sprayer end of the SP-MB must be placed within six feet or less of the devices being
controlled. IR signals are delivered within a 120° angular cone of radiation.

To selectively route some of the IR signals output from the SP-1, the SP-1 must be
placed into “edit mode”. Once in this mode, it is possible to toggle the routing of

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each output. The final step of the procedure is to save the routing settings. Complete
the following procedure to selectively route IR commands to the SP-1 outputs.

1. Depress (with a blunt object e.g., paper clip) the recessed button

(labeled 1) on the SP-1.

Observe flashing red device output #1 LED.

2. Depress the recessed button (labeled 2) on the SP-1.

Observe which device output LEDs flash red. A flashing LED
indicates that IR signals intended for the associated outputs are
routed to output #1 on the SP-1. The SP-1 is now in “edit mode”.

3. Toggle SP-1 recessed button (numbered 2, 3, or 4) to edit routing of IR

commands from a particular output.

Observe that the device output LED associated with the formally
routed output no longer flashes when toggled. Likewise, observe that
the device output LED associated with the device that was not routed
flashes when toggled.

4. Repeat step 3 as necessary.

5. Depress the recessed button (labeled 1) on the SP-1 to save routed

settings.

NOTE: To route the IR signals for all device outputs to OUTPUT 1 on the SP-1,
reapply power to the SP-1 while depressing (with a blunt object e.g., paper clip) the
recessed button (labeled 1) on the SP-1. Release button after LED #1 illuminates
and remains on.

NOTE: To completely disable routing (i.e., IR signals are only output from their
respective SP-1 output), reapply power to the SP-1 while depressing (with a blunt
object e.g., paper clip) the recessed button (labeled 2) on the SP-1. Release button
after LED #2 illuminates and remains on.

Macro Setup – Linking a Device

The macro capability of the SP-1 allows the “linking” of a controlled function
(assigned to device 4) to the device selection by simply pressing a device button
(1 through 3) on the transmitter.

Device Control Buttons (1 Through 4) on Transmitter

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NOTE: Crestron recommends that the “linked” device be either a video projector
or switcher.

For example, if a VCR (assigned to button 1) is required to select the Video1 input
on a projector (assigned to button 4), it is necessary to link device 1 to device 4 to
make the macro function automatically.

1. Assign a valid Q-Code to output device 4.

2. Verify by selecting device 4 and pressing the device control buttons,

until the correct image is displayed. Make a notation for each device
needed to link. The information is required to successfully complete
this procedure.

Device Control Buttons (A Through F) on Transmitter

3. Depress (with a blunt object e.g., paper clip) the recessed device

assignment button 4 on the SP-1.

Observe flashing red device output #4 LED.

4. Depress the SP-1 recessed device assignment button (numbered 1, 2,

or 3) associated with a device to be “linked”.

Observe two flashing red device output LEDs (4 and the LED for the
device to be “linked”).

5. Per the information gathered in step 2, select a function for the device

assigned to output 4 by depressing a device control button on the
transmitter.

Observe that the two flashing device output LEDs extinguish and the
red RF LED illuminates for approximately five seconds.

6. Repeat steps 3 through 5 for the other two device outputs on the SP-1,

if applicable.

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Controlling a PC (Mouse and/or Keyboard)

The mouse and/or keyboard of a PC can be controlled via the SP-1 ports labeled
MOUSE OUT and KEYBOARD OUT, respectively (refer to the illustration after
this paragraph). Assign the appropriate Q-Code as defined in “Q-Code
Assignment” on page 11 (i.e., the Q-Code to control all MS compatible mice is

111133). For other mice or keyboard Q-Codes, refer to the Crestron Q-Code list in
the latest revision of the SmartPresenter Quick Guide (Doc. 5742).

Hookup Connection for Controlling a PC

TO MOUSE

PORT ON PC

TO KEYBOARD

PORT ON PC

NOTE: Some laptops only have a single mouse/keyboard port. In such an event,
choose to control either the mouse or the keyboard.

Controlling a RS-232 Projector or Switcher

A RS-232 projector or switcher can be controlled with the SmartPresenter only if
the the Q-Code is assigned to OUTPUT 4 on the SP-1. The SP-1 recognizes the Q­Code as an RS-232 switching device and outputs commands for that device to the
PC port (rather than the OUTPUT 4 port). SmartPresenter cables (not supplied) are
required to connect the SP-1 to the switching device (refer to illustration below).
These cables are listed in the “SPS Cable Index” found in the latest version of the
SmartPresenter Quick Guide (Doc. 5742). For example, assign an Extron MX
Series switcher (Q-Code 124132) to OUTPUT 4. Use SPS-121 PC port cable to
connect the switcher to the SP-1.

Hookup Connection for Controlling a RS-232 Projector or Switcher

RS-232 SWITCHER

OR PROJECTOR

SMARTPRESENTER

CABLE

Operations Guide - DOC. 5712 SmartPresenter™: SP-1 •• 15

CRESTRON

Controlling a Fifth (Non-IR) Device

Controlling a fifth (non-IR device is an advanced feature of the SmartPresenter
which requires the Windows-based SmartPresenter software. A fifth device can be
controlled via the SP-1 port labeled PC (refer to the illustration below). Crestron
recommends that the fifth device communicate via RS-232 and either be a switcher
or video projector. The Q-Code for the device is assigned via the SmartPresenter
software, refer to the SmartPresenter software help file for details. Search on
“Switching Device”.

Hookup Connection for Controlling a Fifth (non-IR) Device

TO RS-232 DEVICE

(SWITCHER OR

VIDEO PROJECTOR)

16 •• SmartPresenter™: SP-1 Operations Guide - DOC. 5712

CRESTRON

CAUSE(S)

Problem Solving

Troubleshooting

The table that follows this paragraph provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron technical
support representative.

SP-1 Troubleshooting

TROUBLE

Intermittent
device

response
during
transmission. SP-1 is in vicinity of

IR
controllable
device does

POSSIBLE

Batteries in transmitter
are weak.

SP-1 has been moved. Verify that the distance between SP-1 and

metal.
Refer to causes for
intermittent response
during transmission.

Install new batteries.

transmitter is not more than 200 feet.
Verify that a large amount of metal is not
blocking transmission.
Refer to corrective actions for intermittent
response during transmission.

CORRECTIVE ACTION

not respond. Batteries in transmitter

are missing or dead.
External power pack of
SP-1 is unplugged.

RF ID of transmitter is
not recognized by SP-1.
SP-MB is not properly
placed.
IR probes are not
properly placed.

Incorrect Q-Code has
been assigned for a
given device.

Install new batteries.

Verify that external power pack is properly
attached to SP-1 and the SP-1 is receiving
power.

Refer to "Match Transmitter ID to SP-1" in
this Operations Guide.
Refer to "IR Sprayer Useage" in this
Operations Guide.
Verify placement of STIRP over IR window of
controlled device and that the 3.5 mm
connector is properly inserted into the correct
SP-1 output port.

Refer to the subsection "Q-Code
Assignment" under "Q-Codes" in this
Operations Guide.

Further Inquiries

If after reviewing this Operations Guide for the SP-1, you cannot locate specific
information or have questions, please take advantage of Crestron's award winning
technical support team by calling:

• In the US and Canada, call Crestron’s corporate headquarters at

1-888-CRESTRON [1-888-273-7876] or 1-201-767-3400.

• In Europe, call Crestron International at [phone].

• In Asia, call Crestron Asia at [phone].

• In Latin America, call Crestron Latin America at [phone].

For local support from exclusive Crestron factory-trained personnel call:

• In Australia, call Soundcorp at [phone].

• In New Zealand, call Amber Technologies at [phone].

Operations Guide - DOC. 5712 SmartPresenter™: SP-1 •• 17

CRESTRON

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange, or service

without prior authorization from CRESTRON. To obtain warranty
service for CRESTRON products, contact the factory and request an
RMA (Return Merchandise Authorization) number. Enclose a note
specifying the nature of the problem, name and phone number of
contact person, RMA number, and return address.

2. Products may be returned for credit, exchange, or service with a

CRESTRON Return Merchandise Authorization (RMA) number.
Authorized returns must be shipped freight prepaid to CRESTRON,
Cresskill, N.J., or its authorized subsidiaries, with RMA number
clearly marked on the outside of all cartons. Shipments arriving
freight collect or without an RMA number shall be subject to refusal.
CRESTRON reserves the right in its sole and absolute discretion to
charge a 15% restocking fee, plus shipping costs, on any products
returned with an RMA.

3. Return freight charges following repair of items under warranty shall

be paid by CRESTRON, shipping by standard ground carrier. In the
event repairs are found to be non-warranty, return freight costs shall
be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its Cresnet products, denoted by a
"CN" prefix model number, to be free from manufacturing defects in materials and
workmanship for a period of three (3) years from the date of shipment to purchaser.
Disk drives and any other moving or rotating mechanical parts are covered for a
period of one (1) year. CRESTRON warrants all its other products for a period of
one year from the defects mentioned above, excluding touchscreen display
components which are covered for 90 days. Incandescent lamps are completely
excluded from Crestron's Limited Warranty. CRESTRON shall, at its option, repair
or replace any product found defective without charge for parts or labor. Repaired or
replaced equipment and parts supplied under this warranty shall be covered only by
the unexpired portion of the warranty.

CRESTRON shall not be liable to honor warranty terms if the product has been
used in any application other than that for which it was intended, or if it has been
subjected to misuse, accidental damage, modification, or improper installation
procedures. Furthermore, this warranty does not cover any product that has had the
serial number altered, defaced, or removed.

This warranty shall be the sole and exclusive remedy to the purchaser. In no event
shall CRESTRON be liable for incidental or consequential damages of any kind
(property or economic damages inclusive) arising from the sale or use of this
equipment. CRESTRON makes no other warranties nor authorizes any other party
to offer any warranty, expressed or implied, including warranties of merchantability
for this product. This warranty statement supersedes all previous warranties.

Trademark Information

All brand names, product names, and trademarks are the sole property of their respective owners.
Windows is a registered trademark of Microsoft Corporation. Windows95, Windows98 and WindowsNT
are trademarks of Microsoft Corporation.

18 •• SmartPresenter™: SP-1 Operations Guide - DOC. 5712