Crestron SER-3500 User Manual

CRESTRON
Contents
Series 3500 Touchpanels 1
Description ..........................................................................................................................1
Functional Description ...........................................................................................1
Physical Description...............................................................................................3
Configuration Differences ...................................................................................... 6
Leading Specifications......................................................................................................... 6
Installation/Setup.................................................................................................................7
Identity Code .......................................................................................................... 7
Recommended Cleaning.........................................................................................8
Preparation for Use................................................................................................. 8
Hardware Hookup...................................................................................................9
Configuring the Touchpanel.................................................................................11
Programming.....................................................................................................................15
Reserved Join Numbers ........................................................................................ 15
Workshop Versus SIMPL Windows...................................................................... 16
Problem Solving................................................................................................................. 19
Troubleshooting ................................................................................................... 19
Further Inquiries .................................................................................................. 20
Syntax..................................................................................................................20
Return and Warranty Policies............................................................................................. 21
Merchandise Returns / Repair Service .................................................................. 21
CRESTRON Limited Warranty............................................................................ 21
Operations Guide - DOC. 8108B Contents •• i
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Series 3500 Touchpanels
Description
The Series 3500 Touchpanels are 10.4 inch (26.4 cm) active matrix touchscreen
control panels for the CRESNET II remote control system (herein referred to as the
CRESNET II system). There are four Series 3500 configurations available. Two of
the four touchpanels offer a video window in addition to the 256 color display (255
color plus one video) and are commonly known as VideoTouch. The remaining two
touchpanels offer 256 color display and are commonly known as ColorTouch.
ColorTouch and VideoTouch are available in lectern-mount and adjustable tiltcase
configurations. Configuration selection is based on application requirements. Refer
to “Configuration Differences” on page 6 for a more detailed escription of each.
The purpose of a ColorTouch and VideoTouch Series 3500 unit is to replace hard-
wired panels in either a CRESNET II or an RS-232 based control system. The
touchpanel is capable of replacing large, complicated panels with a series of simpler
screens, each specific to the control problem at hand. Thus, very large numbers of
functions can be made available to the user without the confusion associated with
hardware panels of that complexity. Series 3500's icons, graphics, and text can
dramatically increase any user's comprehension of the control environment.
Devices, functions, and control zones are quickly organized and more easily
accessed. The Series 3500 Touchpanels offer:
256 color active matrix display
full color video window capability, NTSC or PAL, full or partial
screen (VideoTouch only)
pop-up sub panels to reduce memory requirements, providing optimal
speed and performance
multiple button, slider control, and icon configurations
up to 999 functions and 96 screens
imported photographs, drawings, and icons
support for downloadable fonts - proportional and non-proportional
foreign language text
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RS-232 interface for stand-alone applications (lectern-mount
configurations only)
VGA OUT port (lectern-mount configurations only)
printout of screen designs on standard printer
Position Lock feature provides durable support of panel at any angle of
inclination between 0 and 70 degrees (tiltcase configurations only).
Software
VisionTools™ for Windows (VTW), a design and programming Windows™-based software, permits the creation of unlimited control screen variations incorporating two and three-dimensional graphics and text. A set of pages which make up a project can be designed for each Series 3500 Touchpanel application. Each page contains objects such as custom control graphics, two and three-dimensional buttons, sliders, and digital readouts which allow the user to interface with the CRESNET II system. The project is uploaded to the touchpanel and programmed into the flash PROM. The touchpanel uses the programmed project until another set is uploaded from the PC. The PC may be disconnected from the rack or panel except during reprogramming. For additional software information, consult the help file available on the VTW installation disks.
Position Lock Button
The position lock button is centrally located at the front of the base on Series 3500 adjustable tiltcase touchpanels. These touchpanels permit incremental angle positions indicated by audible clicks. Range of motion is adjustable for user comfort and can vary from zero inclination to 70 degrees from horizontal. Thus the user can position the touchscreen to a comfortable angle, just as a microphone can be repositioned for each speaker. The comfortable angle is herein referred to as user position. The position lock guarantees that once a user position is established or locked, the angle will not degrade from repeated presses on the touchscreen.
The touchscreen is free to move up from the horizontal to an incremental angle. Grasp the touchscreen with a hand at each side and gently tilt up to a comfortable position. To activate position lock, slightly reverse the motion until the touchpanel stops moving. Correct hand placement is shown below. The touchscreen is now set into user position.
Hand Position for Tilting Touchpanel to Vertical
Once in user position, position lock is activated which means the touchscreen can not be forced to the horizontal position without depressing the position lock button. The touchscreen is still free to tilt up; a new user position is established at each increment or audible click.
The position lock button needs to be depressed before the touchscreen can be returned to the horizontal position. To depress the button, slightly position the touchscreen in the vertical direction with two hands, avoiding any tilting. The
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position lock button can be depressed with one hand; the touchscreen can be tilted
down to the horizontal position with the other, shown below.
Hand Position for Tilting Touchpanel to Horizontal
Physical Description
Touchpanels
The 10.4 inch (26.4 cm) touch sensitive viewing screen is located on the front of
each Series 3500 Touchpanel. The electronic hardware is housed in a high impact,
black molded plastic enclosure for the adjustable tiltcase configurations, shown
below. These two touchpanels are designed to be placed on a counter and possess a
hinged base which can tilt from 0 to 70 degrees. Depress the button located at the
front of the base when pivoting the touchpanel to the horizontal position. A 6-pin,
6-position RJ11 modular jack is located at the rear of the CT-3500's base. Use the
cable assembly (supplied) to connect the touchpanel to the CN-RJ11 (supplied),
which attaches directly to the CRESNET II network. The VT-3500 has an 8-
position, 8-pin modular telephone jack on the base. A supplied 11 to 12 foot
network cable with 8-position, 8-pin connectors on each end connects the panel to
the VT-3500IMC (supplied) or VT-3500IMW (purchased separately). Each
VideoTouch interface module has video connectors and a 4-pin network connector
for attachment to the CRESNET II network.
Physical Views of CT- and VT-3500 (CN-RJ11 and VT-3500IMC not shown)
The CT-3500L and VT-3500L, shown after this paragraph, are housed in a black
metal box topped with a plastic cover. These units are designed for lectern mount.
The 15-pin VGA OUT, four-pin network, nine-pin RS-232, and two coaxial cable
ports are located on the rear of the panel. The coaxial cable ports are only available
on the VT-3500L.
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Physical Views of CT- and VT-3500L (CT-3500L does not have VIDEO ports)
Interface Modules
NOTE: All Series 3500 touchpanels are supplied with cable assemblies that connect to the interface modules. Pinout information of these assemblies is provided in this section of the Operations Guide. If the assembly must be “user-modified” in any way, Crestron cannot guarantee the behavior of the touchpanel. The product may not function accordingly, as stated in this Operations Guide.
There are three interface modules available for the Series 3500 Touchpanels: VT­3500IMC and VT-3500IMW for the VT-3500 and CN-RJ11 for the CT-3500.
The VT-3500IMC, shown below, is supplied with every VT-3500. The module is housed in a black enclosure with silk-screened top panel. A 4-pin network connector and two BNC connectors (for the video source) are located on one side of the unit. An 8-position, 8-pin modular telephone jack is located on the opposite side. At the shorter sides of the VT-3500IMC, the enclosure extends to form feet at a right angle to the side. There are three holes per foot for inserting screws to further stabilize the unit.
Physical Views of the VT-3500IMC
TOP VIEW
SIDE VIEW (8-POSITION, 8-PIN JACK)
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SIDE VIEW (4-PIN & BNC CONNECTORS)
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