Crestron SER-3200 User Manual

CRESTRON

Contents

Series 3200 Touchpanels 1

Description.................................................................................................................................1

Functional Description ................................................................................................1

Physical Description.................................................................................................... 3

Configuration Differences...........................................................................................5

Leading Specifications...............................................................................................................5

Setup .......................................................................................................................................... 6

Recommended Cleaning.............................................................................................. 6

Identity Code ............................................................................................................... 6

Installation .................................................................................................................................7

Network Wiring........................................................................................................... 7

Hardware Hookup .......................................................................................................7

Preparation for Use...................................................................................................... 9

Configuring the Touchpanel .................................................................................................... 10

Calibration Menu....................................................................................................... 10

Diagnostics Menu......................................................................................................11

Setup Menu................................................................................................................11

Save Setup and Run Program....................................................................................15

Programming with SIMPL™ Windows ............................................................................... 15

How the Program Works...........................................................................................15

How to Create the Program ....................................................................................... 16

Reserved Join Numbers............................................................................................. 19

Problem Solving ...................................................................................................................... 19

Troubleshooting......................................................................................................... 19

Further Inquiries........................................................................................................20

Appendix: RS-232 Protocol..................................................................................................... 21

Software License Agreement................................................................................................... 23

Return and Warranty Policies..................................................................................................25

Merchandise Returns / Repair Service ......................................................................25

CRESTRON Limited Warranty.................................................................................25

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Series 3200 Touchpanels

Description

Functional Description

The Series 3200 touchpanels are 10.4 inch (26.4 cm) passive matrix touchscreen

control panels for the Cresnet remote control system (herein referred to as the

Cresnet system). There are two Series 3200 configurations available: either lectern-

mount or adjustable tiltcase models. Configuration selection is based on application

requirements. Refer to “Configuration Differences” on page 5 for a more detailed

description of each.

The purpose of a Series 3200 unit is to replace hard-wired panels in either a Cresnet

or an RS-232 based control system. The touchpanel is capable of replacing large,

complicated panels with a series of simpler screens, each specific to the control

problem at hand. Thus, very large numbers of functions can be made available to the

user without the confusion associated with hardware panels of that complexity.

Series 3200's icons, graphics, and text can dramatically increase any user's

comprehension of the control environment. Devices, functions, and control zones are

quickly organized and more easily accessed. The Series 3200 touchpanels offer:

• 256-color display

• pop-up sub panels to reduce memory requirements, providing optimal

speed and performance

• multiple button, slider control, and icon configurations

• up to 999 functions and 96 screens

• imported photographs, drawings, and icons

• support for downloadable fonts - proportional and non-proportional

• foreign language text

• RS-232 interface for stand-alone applications (lectern-mount

configuration only)

• printout of screen designs on standard printer

• Position Lock feature provides durable support of panel at any angle of

inclination between 0 and 70 degrees (tiltcase configuration only).

Operations Guide - DOC. 5725 Series 3200 Touchpanels • 1

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f

Have a comment about Crestron’s
software?

Software

Direct software related
suggestions and/or complaints to
Crestron via email
([e-mail]). Do not

orward any queries to this
address. Instead refer to “Further
Inquiries” on page 20 for
assistance.

VisionTools™ Pro (VT Pro), a design and programming Windows-based software,
permits the creation of unlimited control screen variations incorporating two and
three-dimensional graphics and text. A set of pages which make up a project can be
designed for each Series 3200 touchpanel application. Each page contains objects
such as custom control graphics, two and three-dimensional buttons, sliders, and
digital readouts which allow the user to interface with the control system. The
project is uploaded to the touchpanel and programmed into the flash PROM. The
touchpanel uses the programmed project until another set is uploaded from the PC.
The PC may be disconnected from the rack or panel except during reprogramming.
For additional software information, consult the VT Pro help file.

Position Lock Button

The position lock button is centrally located at the front of the base on Series 3200
adjustable tiltcase touchpanels. These touchpanels permit incremental angle positions
indicated by audible clicks. Range of motion is adjustable for user comfort and can
vary from zero inclination to 70 degrees from horizontal. Thus the user can position
the touchscreen to a comfortable angle, just as a microphone can be repositioned for
each speaker. The comfortable angle is herein referred to as user position. The
position lock guarantees that once a user position is established or locked, the angle
will not degrade from repeated presses on the touchscreen.

The touchscreen is free to move up from the horizontal to an incremental angle.
Grasp the touchscreen with a hand at each side and gently tilt up to a comfortable
position. To activate position lock, slightly reverse the motion until the touchpanel
stops moving. Correct hand placement is shown below. The touchscreen is now set
into user position.

Hand Position for Tilting Touchpanel to Vertical

Once in user position, position lock is activated which means the touchscreen can not
be forced to the horizontal position without depressing the position lock button. The
touchscreen is still free to tilt up; a new user position is established at each increment
or audible click.

The position lock button needs to be depressed before the touchscreen can be
returned to the horizontal position. To depress the button, slightly position the
touchscreen in the vertical direction with two hands, avoiding any tilting. The
position lock button can be depressed with one hand; the touchscreen can be tilted
down to the horizontal position with the other, shown on the next page.

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Hand Position for Tilting Touchpanel to Horizontal

Physical Description

Touchpanels

The 10.4-inch (26.4 cm) touch sensitive viewing screen is located on the front of the
Series 3200 touchpanel. The electronic hardware is housed in a high impact, black
molded plastic enclosure for the adjustable tiltcase configurations, shown after this
paragraph. This touchpanel is designed to be placed on a counter. It possesses a
hinged base, which can tilt from 0 to 70 degrees. Depress the button located at the
front of the base when pivoting the touchpanel to the horizontal position. A 6-pin, 6­position RJ11 modular jack is located at the rear of the adjustable tiltcase base. Use
the cable assembly (supplied) to connect the touchpanel to the CN-RJ11 (supplied),
which attaches directly to the Cresnet network.

Physical Views of Tiltcase Series 3200 Touchpanel (CN-RJ11 not shown)

FRONT VIEW SIDE VIEW

The lectern mount configuration, shown after this paragraph, is denoted with the
letter “L” at the end of the nomenclature. The panel is housed in a black metal box
topped with a plastic cover. The 15-pin female high density D sub video output,

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four-pin network, and nine-pin RS-232 connector ports are located on the rear of the
panel.

Physical Views of Lectern Series 3200 Touchpanel

BACK VIEW SIDE VIEW FRONT VIEW

Interface Module: CN-RJ11

NOTE: The tiltcase Series 3200 touchpanel is supplied with a cable assembly that
connects to the CN-RJ11 (supplied). Pinout information is provided on the next
page. If the assembly must be modified in any way, Crestron cannot guarantee the
behavior of the touchpanel. The product may not function accordingly, as stated in
this Operations Guide.

Crestron’s CN-RJ11 is a network one-to-one converter that interfaces four-wire
Cresnet and modular devices. The converter is housed in a black enclosure with silk­screened top panel, shown after this paragraph. A four-pin network connector is
located on one side of the unit. A six-position, RJ11 modular telephone jack is
located on the opposite side. At the shorter sides of the CN-RJ11, the enclosure
extends to form feet at a right angle to the side. There are three holes per foot for
inserting screws to further stabilize the unit.

Physical Views of the CN-RJ11

TOP VIEW

SIDE VIEW (RJ11 CONNECTOR)

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SIDE VIEW (4-PIN CONNECTOR)

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Six-Pin Jack Pinout (for CN-RJ11)

PIN # SIGNAL COLOR

1 +24 V (Network) WHT

2 +24 V (Network) BLK

3 Y (Data) RED

4 Z (Data) GRN

5 GND (Network) YEL

6 GND (Network) BLU

#1

TAB (VISIBLE, ON TOP)

Configuration Differences

There are two Series 3200 configurations available and selection depends on type of
installation (tiltcase or lectern mount). Tiltcase panels are referred to as the CT-3200
and lectern-mount panels are called CT-3200L. Each configuration has a 256-color
display and 1M byte of flash memory.

NOTE: Wall-mount and rack-mount kits are available options that can be purchased
with the lectern-mount configuration. Parts and instructions are provided with each
kit.

Leading Specifications

The table below and on the next page provides a summary of leading specifications
for the Series 3200 touchpanels. Dimensions and weight are rounded to the nearest
hundredth unit.

Leading Specifications for Series 3200 Touchpanels

SPECIFICATION DETAILS

Power Requirements

SIMPL Windows

CNX Operating System

CNX Monitor

CNMS, CNRACK, CNLCOMP

Operating System

ST-CP Operating System

ST-CP Monitor

VisionTools Pro (VT Pro)

Memory

CT-3200, Tiltcase Model

Dimensions & Weight

(without CN-RJ11)

CN-RJ11

Dimensions & Weight

16 Watts, 24 VDC 0.66 Amp

Version 1.21.04 or later*

Version 5.01.09x or later

Version 2.00 or later

Version 3.16.08 or later

Version 4.00.29 or later

Version 1.29 or later

Version 1.1.3 or later*

1 Mbyte flash memory

Height: 9.29 in (23.59 cm)

Width: 11.29 in (28.67 cm)

Depth: 7.00 in (17.78 cm)

Weight: 5.65 lb (2.56 kg)

Height: 2.00 in (5.08 cm)

Width: 3.25 in (8.26 cm)

Depth: 1.24 in (3.14 cm)

Weight: 0.40 lb (0.18 kg)

* The latest software versions can be obtained from the Software Downloads page

of Crestron’s website (www.crestron.com)

. New users are required to register in

order to obtain access to the FTP site.

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Leading Specifications for Series 3200 Touchpanels (Continued)

SPECIFICATION DETAILS

CT-3200L Lectern-Mount Model

Dimensions & Weight

Visible View Screen Dimensions

View Screen Resolution

View Screen Display

View Screen Illumination Backlit Fluorescent

View Screen Touch Screen Resistive Membrane

Height: 8.75 in (22.23 cm)

Width: 12.25 in (31.12 cm)

Depth: 1.74 in (4.42 cm)

Weight: 3.90 lb (1.77 kg)

Height: 6.25 in (15.88 cm)

Width: 8.25 in (20.96 cm)

640 x 480 pixels

Passive Matrix Color LCD

As of the date of manufacture, the Series 3200 touchpanels have been tested and
found to comply with specifications for CE marking.

NOTE: These devices comply with part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) these devices may not cause harmful interference,
and (2) these devices must accept any interference received, including interference
that may cause undesired operation.

Setup

Recommended Cleaning

Keep the surface of the touchscreen free of dirt, dust, or other materials that could
degrade optical properties. Long term contact with abrasive materials can scratch the
surface which may detrimentally affect image quality.

For best cleaning results, use a clean, damp, non-abrasive cloth with any
commercially available non-ammonia glass cleaner. Bezels may not provide a
complete water-tight seal. Therefore, apply cleaning solution to the cloth rather than
the surface of the touchscreen. Wipe touchscreen clean and avoid ingress of moisture
beneath panels.

Identity Code

Every equipment and user interface within the network requires a unique identity
code (ID CODE). These codes are recognized by a two-digit hexadecimal number
from 03 to FE. Refer to “Interface Menu” on page 13 for instructions on setting the
unit's ID CODE. The ID CODE of the unit must match the ID CODE specified in the
SIMPL Windows program. Refer to “Programming with SIMPL™ Windows” on
page 15 for an example of a SIMPL Windows program.

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Installation

Network Wiring

When calculating the wire gauge for a particular network run, the length of the run
and the power factor of each network unit to be connected must be taken into
consideration. If network units are to be daisy-chained on the run, the power factor
of each network unit to be daisy-chained must be added together to determine the
power factor of the entire chain. The length of the run in feet and the power factor of
the run should be used in the following resistance equation to calculate the value on
the right side of the equation.

Resistance Equation

40,000

Where:

R <

L x PF

The required wire gauge should be chosen such that the resistance value is less than
the value calculated in the resistance equation. Refer to the table after this paragraph.

Wire Gauge Values

RESISTANCE (R) WIRE GAUGE

4

6

10

15

13

8.7

NOTE: All network wiring must consist of two twisted-pairs. One twisted pair is
the +24V conductor and the GND conductor and the other twisted pair is the Y
conductor and the Z conductor.

NOTE: When daisy-chaining Cresnet units, strip the ends of the wires carefully to
avoid nicking the conductors. Twist together the ends of the wires that share a pin on
the network connector, and tin the twisted connection. Apply solder only to the ends
of the twisted wires. Avoid tinning too far up the wires or the end becomes brittle.
Insert the tinned connection into the Cresnet connector and tighten the retaining
screw. Repeat the procedure for the other three conductors.

R = Resistance (refer to table below).
L = Length of run (or chain) in feet.

PF = Power factor of entire run (or chain).

16

18

20

22

Doubled CAT5

Tripled CAT5

Hardware Hookup

Due to configuration differences (between lectern and tiltcase models), the hookup
diagram differs among Series 3200 touchpanel models. Either way, connect the
touchpanel to the Cresnet network via a Cresnet network cable, shown on the next
page, and appropriate interface module.

NOTE: Before making any connections, review latest revision of network
interconnection drawing (Doc. 5411) or, if necessary, the network modular cable
requirements (Doc. 5682).

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Recommended Network Cable, Liberty Wire Reference: Cresnet

After completing the connections detailed in the following two sections, apply power
to the touchpanel and observe illumination of the touch-sensitive screen. The
touchpanel enters RUN MODE and displays a loaded panel page. To enter SETUP
MODE and not RUN MODE, hold a finger to the touchscreen as power is applied.
The user may configure the unit while in SETUP MODE. Refer to “Configuring the
Touchpanel” on page 10 For details.

Tiltcase Models

A supplied cable assembly (P/N 15717) with six-position, six-pin connectors on each
end connects the tiltcase configuration touchpanel to the CN-RJ11. Connect the CN­RJ11 to the Cresnet system via the network cable. Refer to diagram shown below.

Typical Connection Diagram for Tiltcase Configuration

NOTE:

CONNECT TO

CONTROL SYSTEM

Refer to the latest

revision of Doc. 5411.

SIDE VIEW OF

TILTCASE CONFIGURATION

UNITS IN THIS ILLUSTRATION

ARE NOT DRAWN TO SCALE.

CABLE ASSEMBLY

(P/N 15717)

Lectern-Mount Models

Connect the lectern mount configuration directly to the Cresnet system via the
network cable. If applicable, connect the lectern mount configuration to the serial
port of the PC via the port labeled RS-232. Cable assembly is not supplied. If

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necessary, connect a VGA device, such as a video projector, to VGA OUTPUT.
Refer to the diagram shown below.

Typical Connection Diagram for Lectern-Mount Configuration

CONNECT TO

ANY VGA DEVICE

(i.e., VIDEO PROJECTOR)

CONNECT TO

CONTROL SYSTEM

Refer to the latest

revision of DOC. 5411.

CONNECT TO SERIAL
PORT OF COMPUTER

Use only for direct connection to PC

to load panels without network.

Preparation for Use

The only preparation that may be required is to mount the touchpanel. If a CT-3200L
is being installed, the cutout dimensions are required. Refer to the lectern cutout
details, shown after this paragraph, for these configurations. Cutout measurements in
the figure have been rounded up to the nearest 1/8 inch.

CT-3200L Lectern Cutout Detail

NOTE: Wall-mount and rack-mount kits are available options that can be purchased
with the lectern-mount configuration. Parts and instructions are provided with each
kit.

If a CT-3200 is being mounted to a flat surface, locate the mounting holes on the
“foot” of the touchpanel. Refer to the mounting information on the next page for
these configurations. Mount the touchpanel with #6-32 hardware (not supplied).

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CT-3200 Mounting Detail

Configuring the Touchpanel

To configure the unit, it may be necessary to access a series of setup screens prior to
viewing run-time screens that are loaded into the touchpanel for normal operation.
The Main Menu for configuring the touchpanel appears when a finger is held to the
touchscreen as power is applied. Remove your finger when the message "SETUP
MODE" appears on the touchscreen. Holding a finger to the touchscreen for five
seconds after the "SETUP MODE" message is displayed sets the brightness to high.

Upon entering SETUP MODE, the Main Menu, shown below, displays four buttons:

TOUCH SCREEN CALIBRATION, DIAGNOSTICS, SETUP, and SAVE
SETUP AND RUN PROGRAM.

Main Menu

Calibration Menu

Calibration of the touchscreen is required if the active touch area of a button does not
coincide with the button's image. Select the TOUCH SCREEN CALIBRATION
button to display the Calibration Menu, shown on the next page. The Calibration
Menu offers the choice to initiate calibration with the Perform Calibration button
or return to the previous screen with the Return to Main Menu button. Choose an
option by touching the correct button. When touching the screen, be as accurate as
possible. If you proceed to calibrate the touchpanel, the screen prompts you with the
message "Touch Screen Calibration Menu" nearly centered on the display. Another

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message, "Touch Upper Left Corner", appears in the upper left corner. Touch the
corner of the screen to initiate calibration. Another message, "Touch Lower Right
Corner", appears in the lower right corner. Touch the corner of the screen to return to
the Main Menu.

Calibration Menu

Diagnostics Menu

The DIAGNOSTICS button from the Main Menu should only be used under
supervision from a CRESTRON technical support representative during telephone
support. The options available from the Diagnostics Menu, shown below, are
numeric in nature and their interpretation is beyond the scope of this manual.

Diagnostics Menu

Setup Menu

To obtain the Setup Menu, shown below, select and hold the SETUP button from the
Main Menu until the Setup Menu is displayed. Many options for setting parameters
of the touchpanel are available from the Setup Menu and are explained in the
following paragraphs. After setup parameters have been set, select the Return
button, located at the lower right corner of the Setup Menu.

Setup Menu

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Brightness

Screen brightness may need to be altered because of ambient light conditions or
personal preference. Three brightness buttons, BRIGHTNESS LOW,
BRIGHTNESS MED, and BRIGHTNESS HI, located in the bottom row of the
Setup Menu may be selected to assign brightness setting. Current brightness setting
is shown in light gray rather than black text.

Contrast

Screen contrast may need to be altered because of ambient light conditions, panel
temperature, or personal preference. Two contrast buttons, CONTRAST << and
CONTRAST >>, located in the two left-most columns of the middle row of the
Setup Menu may be held down for continuous and smooth adjustment of the screen.

Save Setup

It is advisable to regularly save setup parameters if the user is satisfied with the
settings. If parameters are saved, the settings are restored in the event of a power
failure. The SAVE SETUP button located just above the RETURN button in the
corner of the Setup Menu may be selected at any time to save setup parameters. The
button text changes color from black to light gray while in save mode.

Return

Select the RETURN button, located at the lower right corner of the Setup Menu,
after setup parameters have been set.

Backlight Timeout Menu

NOTE: Display backlight requires warm-up time. A display reaches 80% of its final
level in five minutes and full brightness in 20 minutes.

The touchpanel display hardware life can be lengthened by turning off the backlight
when the touchpanel is inactive. The BACKLIGHT TIMEOUT button is located in
the middle row of the third column of the Setup Menu. Selection of this button
changes the touchpanel display to reveal the Backlight Timeout Menu, shown below.
This setting turns the backlight off when the touchpanel is inactive for a specified
time frame (shown in minutes). When the touchpanel is activated, the last screen to
be displayed reappears. A two minute BACKLIGHT TIMEOUT is shown in the
illustration. Minutes can vary from 0 to 120, where 0 disables the timeout. Down
arrow and up arrow buttons decrease and increase the timeout, respectively.

Backlight Menu

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After the timeout parameter has been set, touch the SAVE TIMEOUT button in the
lower left corner of the screen to save the new settings. Touch the RETURN button,
located in the lower right corner of the screen, to display the Setup Menu.

Panel Tracking

Panel tracking is a useful communication feature between touchpanels when more
than one touchpanel exists on the network. Panel tracking is enabled when the
PANEL TRACKING button, centrally located in the top row of the Setup Menu, is
selected. Selection is indicated with light gray text. When enabled, a given
touchpanel maintains communication in such a way that a page change to any
touchpanel on the network forces the same page change to all enabled touchpanels.
Panel tracking is disabled when the PANEL TRACKING button is deselected.
When disabled a given touchpanel does not respond to page changes made to other
touchpanels on the network. Panel tracking is factory set with the PANEL
TRACKING button deselected.

Interface Menu

The touchpanel communicates with a control system to activate other controls or to
display feedback from components within the system. The communication interface
must be correctly specified or communication will not occur. To set communication
parameters select the INTERFACE button located in the upper left corner of the
Setup Menu and display the Interface Menu, shown below.

Interface Menu

The Cresenet network identity number (NET ID) is displayed in the upper-most
rectangle of the Interface Menu. NET ID is the two-digit hexadecimal number
represented by ## in the figure for illustrative purposes. The hexadecimal number
can range from 03 to FE and must correspond to the NET ID set in the SIMPL
Windows program of the Cresnet system. Matching NET IDs between touchpanel
and SIMPL Windows program is required if data is to be successfully transferred.
NET ID is factory set to 03.

Two side-by-side buttons beneath the hexadecimal display, < CRESNET ID and
CRESNET ID >, decrease and increase the NET ID by one, respectively.

The touchpanel usually communicates with a Cresnet system. Occasionally the
touchpanel can be used in a local demo mode where it merely displays various
menus, but does not communicate with Cresnet II system. In local mode, the
directory buttons change pages, but buttons requiring feedback do not work. Two
centrally located buttons on the Interface Menu, LOCAL and CRESNET II,
determine communication mode. Select Local to set the touchpanel into demo mode
and CRESNET II for normal Cresnet communication mode. Text within the
selected button changes color from black to light gray. Communication mode is
factory set to CRESNET II.

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Two side-by-side buttons, RS-232 ON and RS-232 OFF, are located just above the
RETURN button at the bottom of the Interface Menu. RS-232 is just for external

control applications. Panel loading is always available; RS-232 does not have to be
on.

If the touchpanel is utilized in a system without a Cresnet system, ensure that the
RS-232 ON button is selected. Additional RS-232 parameters must be set with the
RS-232 Menu since alternative parameters may be required for successful transfers
to a PC. Text within the selected button changes color from black to light gray. RS-
232 ON is the default setting.

Select the RETURN button, located at the bottom of the Interface Menu, after
interface parameters have been set.

RS-232 Menu (Lectern-Mount Configurations Only)

Select the RS-232 button, located at the top of the second column of the Setup Menu,
to change the touchpanel display to the RS-232 Menu, shown below. The RS-232
Menu specifies four parameters required for the touchpanel to use its RS-232 serial
port. Ten baud rate buttons, labeled 110, 150, 300, 600, 1200, 2400, 4800, 9600,
19200, and 38400, are available for selection. Also select seven or eight data bits;
none, odd, or even parity; one or two stop bits.

RS-232 Menu

RTS/CTS handshaking is supported by the Series 3200 touchpanels. If hardware
handshaking is desired, select the RTS/CTS button. If no hardware handshaking is
needed, select the Off button. Selections for all RS-232 parameters are indicated
with light gray text. The parameters are factory set to 38.4 Kbd, eight data bits, no
parity bits, and one stop bit. Handware handshaking is factory set to Off. If
necessary, refer to “Appendix: RS-232 Protocol” on page 21.

Select the Save and Return button, located at the bottom of the RS-232 Menu, after
RS-232 parameters have been set.

Sound Menu

The SOUND button, located at the top right corner of the Setup Menu, is used to
display the Sound Menu, shown on the next page. Use this screen to activate audible
key clicks. This feature is a useful feedback tool. Confirmation of a button press on a
touchpanel is acknowledged by an audible click assuming this feature is enabled. To
enable this feature, verify that the KEYCLICK ON button is active (light gray text).
An active KEYCLICK OFF button disables the feature. Volume of the audible
click is controlled with the VOLUME UP and VOLUME DOWN buttons. The unit
is factory set with the sound on.

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Sound Menu

Save Setup and Run Program

The Save Setup and Run Program button, located at the upper right corner of the
Main Menu, saves all of the setup information to EEPROM and displays the main
page that has been programmed into your system.

Programming with SIMPL™ Windows

NOTE: VisionTools Pro (VT Pro) is a Windows compatible software package for
creating Crestron touchpanel screen designs. Refer to “Software” on page 2 for
additional details regarding VT Pro.

SIMPL (Symbol Intensive Master Programming Language) is an easy-to-use
programming language that is completely integrated and compatible with all
Crestron system hardware. The objects that are used in SIMPL are called symbols.
SIMPL Windows offers drag and drop functionality in a familiar Windows®
environment.

SIMPL Windows is Crestron Electronics' software for programming Crestron control
systems. It provides a well-designed graphical environment with a number of
workspaces (i.e., windows) in which a programmer can select, configure, program,
test, and monitor a Crestron control system.

The next two subsections describe a sample SIMPL Windows program that utilizes a
Series 3200 touchpanel. The first subsection details how the sample program works
with a textual description and block diagram. The second subsection provides a
broad description of how to actually create the SIMPL Windows program.

NOTE: The following description assumes that the reader has knowledge of SIMPL
Windows. If not, please refer to the extensive help information provided with the
software.

NOTE: There is no need to recreate the sample SIMPL Windows program. A
similar copy of this program is available from Crestron’s ControlCD (version 5.2 and
later). Search for the CT-3200.SMW project in the SIMPL Windows Example Base.

How the Program Works

A basic Series 3200 touchpanel SIMPL program is shown on the next page in block
diagram form. For this example, the CT-3200 is the user interface in a control system

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containing a CNMSX-PRO which has a CNXRY-16 occupying slot 1. Assume that
the CT-3200 is used to control a lighting system via relays in two rooms. Each room
can have up to eight scenes of lighting. A scene is engaged by latching a relay. Only
one scene can be activated in a room at a time.

Block Diagram of System Incorporating a CT-3200

Room 1 uses relays A1 through A8; room 2 uses relays B1 through B8. When the
user presses any of the buttons on the CT-3200 for room 1 (join numbers 1 through

8), the corresponding signal goes high on the input of the Interlock symbol for room

1. The corresponding output of the Interlock latches high. Since the Interlock is
mutually exclusive, only that output is high. The corresponding relay then latches
high on the CNXRY-16 card.

How to Create the Program

Configuration Manager

Use the Configuration Manager workspace (Project | Configure System) in SIMPL
Windows to select and configure all the devices that need to be included into the
system. For this example, add a CNXRY-16 to slot #1 of the CNMSX-PRO. Also
add a CT-3200 to the system; its NET ID must be set to 03, shown on the next page.

NOTE: SIMPL Windows v1.21.04 or later is required to program the control
system containing a CT-3200 touchpanel. If using an earlier version of SIMPL
Windows, Crestron recommends a SIMPL Windows and operating system upgrade.
The latest version can be obtained from the Software Downloads page of Crestron’s
website (www.crestron.com). New users are required to register in order to obtain
access to the FTP site.

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System View of the CNXRY-16 and CT-3200 in SIMPL Windows’ Configuration Manager

Programming Manager

Use the Programming Manager workspace (Project | Program System) in SIMPL
Windows to select symbols and assign their respective signals. For this example, a
CT-3200 and CNXRY-16 symbols were added automatically when the devices were
added to the system in the Configuration Manager workspace. Expand the Network
Modules folder and double click on the touchpanel for a detail view (alternatively
CTRL+D or drag and drop into Detail View). Assign signals as shown below.

Detail View of the CT-3200 in SIMPL Windows’ Programming Manager

NOTE: For a more descriptive symbol name, as shown in the illustration above,
right mouse click on the touchpanel icon in the Network Modules folder in Program
View and select Edit Symbol Comment (alternatively, highlight the icon and
depress Ctrl+R or Tab). Enter a new descriptive name in the “Enter Symbol
Comment” dialog box and click OK.

Operations Guide - DOC. 5725 Series 3200 Touchpanels • 17

CRESTRON

Expand the Central Control Modules folder and double click on the CNXRY-16 for a
detail view (alternatively CTRL+D or drag and drop into Detail View). Assign
signals as shown below.

Detail View of the CNXRY-16 in SIMPL Windows’ Programming Manager

All logic symbols necessary for the SIMPL Windows program must be added from
the Symbol Library in the Programming Manager workspace. In this example, drag
and drop two Interlock symbols from the Memory folder into the Logic folder in
Program View. Expand the Logic folder and double click on both Interlock icons for
a detail view (alternatively CTRL+D or drag and drop into Detail View). Assign
signals as shown below.

Detail View of a Interlocks (S-1 & S-2) in SIMPL Windows’ Programming Manager

18 • Series 3200 Touchpanels Operations Guide - DOC. 5725

CRESTRON

V

Reserved Join Numbers

A reserved join number is a feature of the software that enables a designer to create a
button on a touchpanel page that either calls up the Setup Menu, ramps contrast, etc.
The table shown below provides a list of reserved join numbers available within the
software.

Reserved Join Numbers for Series 3200 Touchpanels

JOIN NUMBER FUNCTION

1016 Brightness On

1017 Brightness Low

1018 Brightness Medium

1019 Brightness High

1023 Contrast Up

1024 Contrast Down

1035 Call up Setup Menu Not Applicable

1160 Keyclick Volume Up

1161 Keyclick Volume Down

1172 Keyclick On

1173 Keyclick Off

ALUE

Problem Solving

Troubleshooting

The table below and on the next page provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron customer
service representative.

Series 3200 Touchpanel Toubleshooting

TROUBLE

Touchpanel
does not
function.

POSSIBLE

CAUSE(S)

Touchpanel is not
communicating to the
network.

Touchpanel is not
receiving network
power.

Touchpanel is
incorrectly calibrated.

CORRECTIVE ACTION

Use Performance Viewport (via SIMPL Windows
or VT Pro) to poll the network. Verify network
connection to the touchpanel.

Verify touchpanel is in "CRESNET II" mode as
defined in "Interface Menu", page 13.
Confirm that power is supplied to the network.

Enter "SETUP MODE" and recalibrate.

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Series 3200 Touchpanel Toubleshooting (Continued)

TROUBLE

Touchpanel
is not
responding
and screen
displays
"Network
Poll Error"

message. Touchpanel ID not

Touchpanel
display is
dark. Screen brightness is

Unexpected
response
from
touchpanel.

POSSIBLE

CAUSE(S)

Incorrect network
wiring.
Touchpanel ID is not
set to match the NET
ID in the SIMPL
program.

unique, two or more
units share same ID.

Backlight timeout has
elapsed.

improperly set.
Touchpanel is
incorrectly calibrated.

CORRECTIVE ACTION

Touch screen to remove message and verify
correct wiring to all connectors.
Touch screen to remove message and enter
Performance Viewport (via SIMPL Windows or
VT Pro) to poll the network. Verify that the NET
ID for the touchpanel is properly set to match
the SIMPL program.

Verify that all networked touchpanels have their
own unique NET ID and that it matches the NET
ID assigned in SIMPL Windows.

Touch screen to reactivate.

Enter "SETUP MODE" and alter screen
brightness from the Setup Menu.
Enter "SETUP MODE" and recalibrate.

Further Inquiries

If after reviewing this Operations Guide for the Series 3200 touchpanel, you cannot
locate specific information or have questions, please take advantage of Crestron's
award winning customer service team by calling:

• In the US and Canada, call Crestron’s corporate headquarters at
1-888-CRESTRON [1-888-273-7876] or 1-201-767-3400.

• In Europe, call Crestron International at [phone].

• In Asia, call Crestron Asia at [phone].

• In Latin America, call Crestron Latin America at [phone].

• In Australia, call Crestron Pacific at [phone].

For local support from exclusive Crestron factory-trained personnel in New Zealand
call Amber Technologies at [phone].

20 • Series 3200 Touchpanels Operations Guide - DOC. 5725

CRESTRON

Appendix: RS-232 Protocol

Series 3200 touchpanels support panel operation via a host computer through the
RS-232 port. Crestron recommends that the following serial data format is set.

Suggested Serial Data Format

Baud Rate: 38400 Data Bits: 8 Parity: None Stop Bits: 1

These settings may be altered via the RS-232 Menu when configuring the
touchpanel, however, doing so may prevent Crestron supplied software from
operating with the touchpanel. Low baud rates will cause the panel to appear
unresponsive. For example, at 300 baud, a single button press (and release) generates
12 characters and requires more than 0.333 of a second to send. Delays as short as

0.1 of a second are generally considered perceptible and somewhat annoying.

Command Format - Command format for all items sent to or from the touchpanel is
very simple. All items are ASCII strings terminated by a <cr>. Line feed characters
are ignored, thus <cr><lf> or <lf><cr> are also acceptable line terminators. When
the touchpanel sends a line, it is always terminated with <cr><lf>.

For all strings, the first character determines command type. Numeric arguments, if
present, are in decimal and separated by commas. No control characters are
embedded in the strings to ease processing the strings with high level languages. Be
careful when using commas in BASIC, because BASIC uses commas for field
separators when reading strings from a file using the INPUT # statement. Since we
are dealing with complete lines, use the LINE INPUT # statement to cure this
problem.

P<#> and R<#> Commands - When in RUN mode, pressing a button (assuming
that it has been joined) generates a six-character code in the format P###<cr><lf>,
where ### is a three-character decimal number in the range of 1 through 999,
providing for up to 999 functions. When the button is released, a similar code is
generated, with an 'R' in place of the 'P'. Given that only one button may be pressed
at a time, an 'R' code always follows a 'P' code. A fixed three-digit format is used to
simplify software on the host.

Codes may be sent to the touchpanel in the same form as they are received. The 'P'
form turns on a function and the 'R' form turns off a function; sending back
information received from the touchpanel (i.e., jumping pins 2 and 3) makes the
buttons momentary. Notice that the touchpanel responds to P and R commands even
when configured for other interface modes. Selecting an RS-232 interface mode
merely enables P and R commands to be issued. In addition, the fixed format is not
required for commands sent to the touchpanel; P1, P01, and P001 are all perfectly
valid commands.

Compared to running on Cresnet, an RS-232 interface to a personal computer is
slower, provides less features (such as tracking, among others), is less noise immune
(Cresnet uses balanced transmission for high common mode rejection, RS-232 does
not), and requires the user to supply the control logic program in the PC.

V<chan>,<level> Command - Levels in gauge and slider objects may be set
through the RS-232 port. The command contains both the object channel number (1-

255) and level (0-65535) in decimal separated by a comma. For example, V6,32768
would set channel 6 to level 128, or half way up.

One quick note on baud rate and smooth ramping. Ramping is accomplished by
sending successive levels to the object. To do this in 64 levels over three seconds, for

Operations Guide - DOC. 5725 Series 3200 Touchpanels • 21

CRESTRON

example, requires about 576 bytes worth of commands to be sent, and could not be
accomplished at any rate less than 2400 baud. Obviously, ramping several objects at
once requires a baud rate several times as high.

Indirect Text - Series 3200 touchpanels support a feature that permits the text field
in any user-defined button to be altered on the fly in RUN mode. This is
accomplished by substituting a text pointer for the text in the button. The text pointer
informs the panel to use the contents of a variable that may be dynamically redefined
as the text field for the button. This presents a considerable advantage over other
methods in that changing screens does not destroy information and that information
may be placed in buttons not currently displayed.

The text pointer is a number in the range of ‘1’ through ‘127’ preceded by the
“pound” symbol (#). If [text…] is omitted, the text field is cleared. If [text…] exists,
it is added to the text field. For example, consider the following string :

#3Now is the time<cr>

#3for all good men<cr>

#3to come to the<cr>

#3aid of the party.<cr>

Assuming that a button with an #3 text pointer was being displayed, the contents of
the button would be changed to:

Now is the time

for all good men

to come to the

aid of the party.

NOTE: To clear the text field for this example, type in “#3<cr>”.

As each line is entered, the display is updated. Since the text may be placed in
several different buttons, no boundary checking is done to see if the text fits in the
button. If the text overflows the button/boundaries, it remains centered in the
button/boundary.

22 • Series 3200 Touchpanels Operations Guide - DOC. 5725

CRESTRON

Software License Agreement

This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and
Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and, as applicable,
associated media, printed materials, and “online” or electronic documentation (the “Software”).

BY INSTALLING, COPYING, OR OTHERWISE USING THE SOFTWARE, YOU REPRESENT THAT YOU ARE AN
AUTHORIZED DEALER OF CRESTRON PRODUCTS OR A CRESTRON AUTHORIZED INDEPENDENT PROGRAMMER
AND YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF
THIS AGREEMENT, DO NOT INSTALL OR USE THE SOFTWARE.

IF YOU HAVE PAID A FEE FOR THIS LICENSE AND DO NOT ACCEPT THE TERMS OF THIS AGREEMENT,
CRESTRON WILL REFUND THE FEE TO YOU PROVIDED YOU (1) CLICK THE DO NOT ACCEPT BUTTON, (2) DO NOT
INSTALL THE SOFTWARE AND (3) RETURN ALL SOFTWARE, MEDIA AND OTHER DOCUMENTATION AND
MATERIALS PROVIDED WITH THE SOFTWARE TO CRESTRON AT: CRESTRON ELECTRONICS, INC., 15 VOLVO
DRIVE, ROCKLEIGH, NEW JERSEY 07647, WITHIN 30 DAYS OF PAYMENT.

LICENSE TERMS

Crestron hereby grants You and You accept a nonexclusive, nontransferable license to use the Software (a) in machine
readable object code together with the related explanatory written materials provided by Creston (b) on a central processing unit
(“CPU”) owned or leased or otherwise controlled exclusively by You, and (c) only as authorized in this Agreement and the related
explanatory files and written materials provided by Crestron.

If this software requires payment for a license, you may make one backup copy of the Software, provided Your backup copy
is not installed or used on any CPU. You may not transfer the rights of this Agreement to a backup copy unless the installed copy of
the Software is destroyed or otherwise inoperable and You transfer all rights in the Software.

You may not transfer the license granted pursuant to this Agreement or assign this Agreement without the express written
consent of Crestron.

If this software requires payment for a license, the total number of CPU’s on which all versions of the Software are installed
may not exceed one per license fee (1) and no concurrent, server or network use of the Software (including any permitted back-up
copies) is permitted, including but not limited to using the Software (a) either directly or through commands, data or instructions from
or to another computer (b) for local, campus or wide area network, internet or web hosting services; or (c) pursuant to any rental,
sharing or “service bureau” arrangement.

The Software is designed as a software development and customization tool. As such Crestron cannot and does not
guarantee any results of use of the Software or that the Software will operate error free and You acknowledge that any development
that You perform using the Software or Host Application is done entirely at Your own risk.

The Software is licensed and not sold. Crestron retains ownership of the Software and all copies of the Software and
reserves all rights not expressly granted in writing.

OTHER LIMITATIONS

You must be an Authorized Dealer of Crestron products or a Crestron Authorized Independent Programmer to install or use
the Software. If Your status as a Crestron Authorized Dealer or Crestron Authorized Independent Programmer is terminated, Your
license is also terminated.

You may not rent, lease, lend, sublicense, distribute or otherwise transfer or assign any interest in or to the Software.

You may not reverse engineer, decompile, or disassemble the Software.

You agree that the Software will not be shipped, transferred or exported into any country or used in any manner prohibited
by the United States Export Administration Act or any other export laws, restrictions or regulations (“Export Laws”). By downloading
or installing the Software You (a) are certifying that You are not a national of Cuba, Iran, Iraq, Libya, North Korea, Sudan, or Syria or
any country to which the United States embargoes goods (b) are certifying that You are not otherwise prohibited from receiving the
Software and (c) You agree to comply with the Export Laws.

If any part of this Agreement is found void and unenforceable, it will not affect the validity of the balance of the Agreement,
which shall remain valid and enforceable according to its terms. This Agreement may only be modified by a writing signed by an
authorized officer of Crestron. Updates may be licensed to You by Crestron with additional or different terms. This is the entire
agreement between Crestron and You relating to the Software and it supersedes any prior representations, discussions, undertakings,
communications or advertising relating to the Software. The failure of either party to enforce any right or take any action in the event
of a breach hereunder shall constitute a waiver unless expressly acknowledged and set forth in writing by the party alleged to have
provided such waiver.

Operations Guide - DOC. 5725 Series 3200 Touchpanels • 23

CRESTRON

If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within
thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid
licenses from Crestron of its authorized agent.

Without prejudice to any other rights, Crestron may terminate this Agreement immediately upon notice if you fail to comply
with the terms and conditions of this Agreement. In such event, you must destroy all copies of the Software and all of its component
parts.

PROPRIETARY RIGHTS

Copyright. All title and copyrights in and to the Software (including, without limitation, any images, photographs,
animations, video, audio, music, text, and “applets” incorporated into the Software), the accompanying media and printed materials,
and any copies of the Software are owned by Crestron or its suppliers. The Software is protected by copyright laws and international
treaty provisions. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this
Agreement.

Submissions. Should you decide to transmit to Crestron’s website by any means or by any media any materials or other
information (including, without limitation, ideas, concepts or techniques for new or improved services and products), whether as
information, feedback, data, questions, comments, suggestions or the like, you agree such submissions are unrestricted and shall be
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irrevocable license, with the right to sublicense, to use, copy, transmit, distribute, create derivative works of, display and perform the
same.

Trademarks. CRESTRON and the Swirl Logo are registered trademarks of Crestron Electronics, Inc. You shall not remove
or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy.

GOVERNING LAW

This Agreement shall be governed by the laws of the State of New Jersey, without regard to conflicts of laws principles.
Any disputes between the parties to the Agreement shall be brought in the state courts in Bergen County, New Jersey or the federal
courts located in the District of New Jersey. The United Nations Convention on Contracts for the International Sale of Goods, shall
not apply to this Agreement.

CRESTRON LIMITED WARRANTY

CRESTRON warrants that: (a) the Software will perform substantially in accordance with the published specifications for a
period of ninety (90) days from the date of receipt, and (b) that any hardware accompanying the Software will be subject to its own
limited warranty as stated in its accompanying written material. Crestron shall, at its option, repair or replace or refund the license fee
for any Software found defective by Crestron if notified by you within the warranty period. The foregoing remedy shall be your
exclusive remedy for any claim or loss arising from the Software.

CRESTRON shall not be liable to honor warranty terms if the product has been used in any application other than that for
which it was intended, or if it as been subjected to misuse, accidental damage, modification, or improper installation procedures.
Furthermore, this warranty does not cover any product that has had the serial number or license code altered, defaced, improperly
obtained, or removed.

Notwithstanding any agreement to maintain or correct errors or defects Crestron, shall have no obligation to service or
correct any error or defect that is not reproducible by Crestron or is deemed in Crestron’s reasonable discretion to have resulted from
(1) accident; unusual stress; neglect; misuse; failure of electric power, operation of the Software with other media not meeting or not
maintained in accordance with the manufacturer’s specifications; or causes other than ordinary use; (2) improper installation by
anyone other than Crestron or its authorized agents of the Software that deviates from any operating procedures established by
Crestron in the material and files provided to You by Crestron or its authorized agent; (3) use of the Software on unauthorized
hardware; or (4) modification of, alteration of, or additions to the Software undertaken by persons other than Crestron or Crestron’s
authorized agents.

ANY LIABILITY OF CRESTRON FOR A DEFECTIVE COPY OF THE SOFTWARE WILL BE LIMITED
EXCLUSIVELY TO REPAIR OR REPLACEMENT OF YOUR COPY OF THE SOFTWARE WITH ANOTHER COPY OR
REFUND OF THE INITIAL LICENSE FEE CRESTRON RECEIVED FROM YOU FOR THE DEFECTIVE COPY OF THE
PRODUCT. THIS WARRANTY SHALL BE THE SOLE AND EXCLUSIVE REMEDY TO YOU. IN NO EVENT SHALL
CRESTRON BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND
(PROPERTY OR ECONOMIC DAMAGES INCLUSIVE), EVEN IF A CRESTRON REPRESENTATIVE HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES OR OF ANY CLAIM BY ANY THIRD PARTY. CRESTRON MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, AS TO TITLE OR INFRINGEMENT OF THIRD-PARTY RIGHTS,
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY OTHER WARRANTIES, NOR
AUTHORIZES ANY OTHER PARTY TO OFFER ANY WARRANTIES, INCLUDING WARRANTIES OF
MERCHANTABILITY FOR THIS PRODUCT. THIS WARRANTY STATEMENT SUPERSEDES ALL PREVIOUS
WARRANTIES.

24 • Series 3200 Touchpanels Operations Guide - DOC. 5725

CRESTRON

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange, or service without prior authorization
from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory
and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying
the nature of the problem, name and phone number of contact person, RMA number, and
return address.

2. Products may be returned for credit, exchange, or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, Cresskill, N.J., or its authorized subsidiaries, with RMA number
clearly marked on the outside of all cartons. Shipments arriving freight collect or without an
RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and
absolute discretion to charge a 15% restocking fee, plus shipping costs, on any products
returned with an RMA.

3. Return freight charges following repair of items under warranty shall be paid by CRESTRON,
shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in
materials and workmanship under normal use for a period of three (3) years from the date of
purchase from CRESTRON, with the following exceptions: disk drives and any other moving or
rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1)
year; touchscreen display and overlay components are covered for 90 days; batteries and
incandescent lamps are not covered.

This warranty extends to products purchased directly from CRESTRON or an authorized
CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the
dealer's warranty, if any.

CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in
any application other than that for which it was intended, or if it has been subjected to misuse,
accidental damage, modification, or improper installation procedures. Furthermore, this warranty
does not cover any product that has had the serial number altered, defaced, or removed.

This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic
damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for
any claim made by a third party or made by the purchaser for a third party.

CRESTRON shall, at its option, repair or replace any product found defective, without charge for
parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be
covered only by the unexpired portion of the warranty.

Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed
or implied, nor authorizes any other party to offer any other party to offer any warranty, including
any implied warranties of merchantability or fitness for a particular purpose. Any implied
warranties that may be imposed by law are limited to the terms of this limited warranty. This
warranty statement supercedes all previous warranties.

Trademark Information

All brand names, product names, and trademarks are the sole property of their respective owners. Windows is a registered
trademark of Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft
Corporation

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