Crestron SER-3000 User Manual

CRESTRON
Contents
Series 3000 Touchpanels 1
Description ..........................................................................................................................1
Functional Description ...........................................................................................1
Physical Description...............................................................................................3
Configuration Differences ...................................................................................... 5
Leading Specifications......................................................................................................... 6
Installation/Setup.................................................................................................................7
Identity Code .......................................................................................................... 7
Recommended Cleaning.........................................................................................7
Preparation for Use................................................................................................. 7
Hardware Hookup...................................................................................................8
Configuring the Touchpanel...................................................................................9
Programming.....................................................................................................................15
Reserved Join Numbers ........................................................................................ 15
Workshop Versus SIMPL Windows...................................................................... 15
Problem Solving................................................................................................................. 19
Troubleshooting ................................................................................................... 19
Further Inquiries .................................................................................................. 20
Syntax..................................................................................................................20
Return and Warranty Policies............................................................................................. 21
Merchandise Returns / Repair Service .................................................................. 21
CRESTRON Limited Warranty............................................................................ 21
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Series 3000 Touchpanels
Description
The Series 3000 Touchpanels are 9.6 inch (23.9 cm) passive matrix touchscreen
control panels for the CRESNET II remote control system (herein referred to as the
CRESNET II system). There are 12 Series 3000 configurations available. Six of the
12 touchpanels offer 256 color display and are commonly known as ColorTouch.
The remaining six touchpanels offer 256 shades of grayscale display and are
commonly known as BriteTouch. ColorTouch and BriteTouch are available in
lectern-mount and adjustable tiltcase configurations. Configuration selection is
based on application requirements. Refer to “Configuration Differences” on page 5
for a more detailed description of each.
The purpose of a ColorTouch and BriteTouch Series 3000 unit is to replace hard-
wired panels in either a CRESNET II or an RS-232 based control system. The
touchpanel is capable of replacing large, complicated panels with a series of simpler
screens, each specific to the control problem at hand. Thus, very large numbers of
functions can be made available to the user without the confusion associated with
hardware panels of that complexity. Series 3000's icons, graphics, and text can
dramatically increase any user's comprehension of the control environment.
Devices, functions, and control zones are quickly organized and more easily
accessed. The Series 3000 Touchpanels offer:
256 color display (for ColorTouch only)
256 shades of grayscale display (for BriteTouch only)
pop-up sub panels to reduce memory requirements, providing optimal
speed and performance
multiple button, slider control, and icon configurations
up to 999 functions and 96 screens
imported photographs, drawings, and icons
support for downloadable fonts - proportional and non-proportional
foreign language text
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RS-232 interface for stand-alone applications (lectern-mount
configurations only)
optional feature buttons adjacent to touchpanel
printout of screen designs on standard printer
Position Lock feature provides durable support of panel at any angle of
inclination between 0 and 70 degrees (tiltcase configurations only).
Software
Have a comment about Crestron’s software?
Direct software related suggestions and/or complaints to Crestron via email (software@crestron.com). Do not forward any queries to this address. Instead refer to “Further Inquiries” on page 20 for assistance.
VisionTools™ for Windows (VTW), a design and programming Windows™-based software, permits the creation of unlimited control screen variations incorporating two and three-dimensional graphics and text. A set of pages which make up a project can be designed for each Series 3000 Touchpanel application. Each page contains objects such as custom control graphics, two and three-dimensional buttons, sliders, and digital readouts which allow the user to interface with the CRESNET II system. The project is uploaded to the touchpanel and programmed into the flash PROM. The touchpanel uses the programmed project until another set is uploaded from the PC. The PC may be disconnected from the rack or panel except during reprogramming. For additional software information, consult the help file available on the VTW installation disks.
Position Lock Button
The position lock button is centrally located at the front of the base on Series 3000 adjustable tiltcase touchpanels. These touchpanels permit incremental angle positions indicated by audible clicks. Range of motion is adjustable for user comfort and can vary from zero inclination to 70 degrees from horizontal. Thus the user can position the touchscreen to a comfortable angle, just as a microphone can be repositioned for each speaker. The comfortable angle is herein referred to as user position. The position lock guarantees that once a user position is established or locked, the angle will not degrade from repeated presses on the touchscreen.
The touchscreen is free to move up from the horizontal to an incremental angle. Grasp the touchscreen with a hand at each side and gently tilt up to a comfortable position. To activate position lock, slightly reverse the motion until the touchpanel stops moving. Correct hand placement is shown below. The touchscreen is now set into user position.
Hand Position for Tilting Touchpanel to Vertical
Once in user position, position lock is activated which means the touchscreen can not be forced to the horizontal position without depressing the position lock button. The touchscreen is still free to tilt up; a new user position is established at each increment or audible click.
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The position lock button needs to be depressed before the touchscreen can be
returned to the horizontal position. To depress the button, slightly position the
touchscreen in the vertical direction with two hands, avoiding any tilting. The
position lock button can be depressed with one hand; the touchscreen can be tilted
down to the horizontal position with the other, shown below.
Hand Position for Tilting Touchpanel to Horizontal
Feature Buttons
ColorTouch and BriteTouch configurations with the letter “B” in their suffix have
seven feature buttons located to the left of the touchpanel screen. The buttons are
identified with numbers one through seven from top to bottom. These buttons are
hard-coded join numbers that serve as “hot keys” for repetitive functions. For
example, assign a feature button’s join number to a frequently used subpage. Create
the subpage on every page of the project. Thus, the subpage can be recalled with the
touch of a single button regardless of the current page being displayed.
Physical Description
Touchpanels
The 9.6 inch (23.9 cm) touch sensitive viewing screen is located on the front of each
Series 3000 Touchpanel. The electronic hardware is housed in a high impact, black
molded plastic enclosure for the adjustable tiltcase configurations, shown after this
paragraph. These touchpanels are designed to be placed on a counter and possess a
hinged base which can tilt from 0 to 70 degrees. Depress the button located at the
front of the base when pivoting the touchpanel to the horizontal position. A 6-pin,
6-position RJ11 modular jack is located at the rear of the adjustable tiltcase base.
Use the cable assembly (supplied) to connect the touchpanel to the CN-RJ11
(supplied), which attaches directly to the CRESNET II network. Aside from display
color, the only difference between the six tiltcase touchpanels is that configurations
with the letter “B” in their suffix have seven feature buttons on the front panel
adjacent to the touchscreen. The buttons are used as “hot keys” for repetitive
functions. Also, the “/1M” suffix indicates a memory upgrade available on two of
the six tiltcase panels.
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Physical Views of Tiltcase Series 3000 Touchpanels (CN-RJ11 not shown)
The lectern mount configurations, shown below, are denoted with the letter “L” in their suffix. They are housed in a black metal box topped with a plastic cover. The four-pin network and nine-pin RS-232 connector ports are located on the rear of the panel. Aside from display color, the only difference between the six lectern mount touchpanels is that configurations with the letter “B” in their suffix have seven feature buttons on the front panel adjacent to the touchscreen. Also, the “/1M” suffix indicates a memory upgrade available on two of the six lectern panels.
Physical Views of Lectern Series 3000 Touchpanels
Interface Module: CN-RJ11
NOTE: All tiltcase Series 3000 touchpanels are supplied with a cable assembly that connects to the CN-RJ11 (supplied). Pinout information is provided in this section of the Operations Guide. If the assembly must be mutilated in any way, Crestron cannot guarantee the behavior of the touchpanel. The product may not function accordingly, as stated in this Operations Guide.
CRESTRON’s CN-RJ11 is a network one-to-one converter that interfaces 4-wire CRESNET and modular devices. The converter is housed in a black enclosure with silk-screened top panel, shown after this paragraph. A 4-pin network connector is located on one side of the unit. A 6-position, RJ11 modular telephone jack is located on the opposite side. At the shorter sides of the CN-RJ11, the enclosure extends to form feet at a right angle to the side. There are three holes per foot for inserting screws to further stabilize the unit.
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