Crestron HBK-3000 & SMK-3000
Hatchback and Swivel Mount Kits
Installation Guide
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2002 Crestron Electronics, Inc.
Crestron HBK-3000 & SMK-3000 Hatch Back & Swivel Mount Kits
Contents
Hatchback & Swivel Mount Kits: HBK-3000 & SMK-3000 1
Description .......................................................................................1
Supplied Hardware........................................................................... 2
Installation........................................................................................ 2
HBK-3000 Assembly/Installation Procedure........................2
SMK-3000 Assembly/Installation Procedure........................ 3
Further Inquiries...............................................................................6
Future Updates .................................................................................6
Return and Warranty Policies ..........................................................7
Merchandise Returns / Repair Service ..................................7
CRESTRON Limited Warranty ............................................7
Installation Guide – DOC. 6110 Contents • i
Crestron HBK-3000 & SMK-3000 Hatch Back & Swivel Mount Kits
Hatchback & Swivel Mount Kits: HBK-3000 & SMK-3000
Description
The Hatchback and Swivel Mount Kits, HBK-3000 and SMK-3000
(each sold separately), are designed for attachment to the Crestron
TPS-3000 tilt touchpanels.
The HBK-3000 hatchback is a sleekly designed rear-cover option that
provides cable management, wire strain relief, and prevents
unauthorized users from disconnecting the touchpanel. The wire exit
hole at the rear of the HBK-3000 is sized to accommodate all cables that
would typically be connected to the touchpanel. These include the
Crestron-furnished 10- and 8-position, Siamese network/video and audio
cable, an RS-232 cable, and a headphone cable. (Cables not provided
with HBK-3000 or SMK-3000 kits.)
The SMK-3000 swivel mount accessory reduces the chance of theft
while improving viewing convenience. The base rotates 330 degrees,
mounts on the desktop, in a lectern, or on a conference table, and
accommodates surface thicknesses from 3/4-inch minimum to
1 3/8-inches maximum, using the hardware provided. The swivel mount
kit includes the same mounting bracket, rear cover, and attaching screws
as the HBK-3000 option, which covers the cable connections. Routing
the cables down through the center of the swivel assembly keeps the
cables completely hidden from the work surface.
Installation Guide – DOC. 6110 Hatchback & Swivel Mount Kits: HBK-3000 & SMK-3000 • 1
Hatch Back & Swivel Mount Kits Crestron HBK-3000 & SMK-3000
Supplied Hardware
The hardware supplied in the kits is listed in the following table.
Supplied Hardware of the HBK-3000 and SMK-3000 (Hatchback &
Swivel Mount Kits)
HBK-3000 SMK-3000*
One (1) Metal Bracket One (1) Swivel Mount Assembly
One (1) Plastic Cover One (1) Metal Bracket
Four (4) Screws 4-40 X 3/16 inch One (1) Metal Plate
One (1) Plastic Cover
Sixteen (16) Screws
(4) 4-40 X 3/16-inch
(4) 6-32 X 1/2-inch
(4) 8-32 X 5/8-inch
(4) 8-32 X 1-inch
* The SMK-3000 mounting kit includes a template for preparing the mounting
surface.
Installation
This section provides an installation procedure for each kit. The only
tools required are #1, #2, and #3 Phillips screwdrivers.
HBK-3000 Assembly/Installation Procedure
To attach the HBK-3000 Hatch Back Kit to the TPS-3000 Touchpanel,
refer to the illustration on page 3 and perform the associated procedures.
1. Remove the two screws A from the rear of the touchpanel that
2. Put the Metal Bracket in position on the rear of the touchpanel
3. Make certain cable connections are secure, put the Plastic Cover
correspond to the holes in the mounting tabs of the Metal Bracket.
base (mounting holes should align, and standoff posts should be
oriented as shown in the illustration). Secure the Metal Bracket to
the touchpanel using the two screws A removed in step 1.
in position with the cables routed through the rear opening. Secure
the cover to the Metal Bracket using the four # 4-40X 3/16-inch
screws B supplied.
2 • Hatchback & Swivel Mount Kits: HBK-3000 & SMK-3000 Installation Guide – DOC. 6110
Crestron HBK-3000 & SMK-3000 Hatch Back & Swivel Mount Kits
HBK-3000 Assembly View
SMK-3000 Assembly/Installation Procedure
To attach the SMK-3000 Swivel Mount Kit to the TPS-3000 Touchpanel
and install the assembly on a suitable mounting surface, refer to the
following procedures and the illustration on page 5.
1. Prepare the mounting surface using the template provided with the
kit. The center hole for the swivel assembly should be 2.5-inches
minimum; 2.6-inches maximum. Position the template so that the
edge indicated as ‘front’ aligns with desired front position of the
touchpanel. Observe the dashed line indicating front edge of the
touchpanel base to ensure the touchpanel will not overhang the
mounting surface.
2. If necessary, to prevent errors when reconnecting, label and
disconnect any cables connected to the touchpanel.
3. Place the touchpanel face down on a padded surface to prevent
damage to the display screen. Adjust tilt angle if needed. Avoid
putting pressure on the display housing.
4. Refer to the assembly view for the HBK-3000 Hatchback Kit
above and remove the two screws A from the rear of the
touchpanel that correspond to the Mounting Holes in the Metal
Bracket.
Installation Guide – DOC. 6110 Hatchback & Swivel Mount Kits: HBK-3000 & SMK-3000 • 3
Hatch Back & Swivel Mount Kits Crestron HBK-3000 & SMK-3000
5. Put the Metal Bracket in position on the rear of the touchpanel
base (mounting holes should align, and standoff posts should be
oriented as shown in the illustration). Secure the Metal Bracket to
the touchpanel using the two screws A removed in step 4.
6. Refer to the illustration on page 5, and route the cables from the
interface box up through the Metal Plate, through the mounting
surface and through the Swivel Assembly, then through the area
of the bracket shown in the figure, and connect to the appropriate
touchpanel ports. Route the cables carefully to avoid chafing.
7. Being careful to avoid damage to the cables, attach the Swivel
Assembly to the base of the touchpanel, using the supplied four
#6-32 X 1/2 inch screws C through the swivel assembly standoff
posts into the threaded holes in the touchpanel base. Make certain
the cables are not twisted or crimped and have sufficient slack at
the port connections before fully tightening the screws.
8. Make certain tab D is positioned to the front of the swivel
assembly, and that it is directly opposite bent tab F, and place the
touchpanel and swivel mount assembly down on the Mounting
Surface.
9. Hold the Metal Plate in position under the mounting surface and
secure the assembly in place using the #8-32 screws G provided
(use the 5/8-inch screws for surfaces 3/4-inch to 1 1/8-inches
thick; use the 1-inch screws for surfaces 1 1/8 to 1 3/8 inches
thick). Use screws E to adjust tension of the swivel assembly.
10. Again, refer to the HBK-3000 illustration on page 3, and put the
Plastic Cover in position and secure to the Metal Bracket using
the four #4-40 X 3/16-inch screws B supplied.
4 • Hatchback & Swivel Mount Kits: HBK-3000 & SMK-3000 Installation Guide – DOC. 6110
Crestron HBK-3000 & SMK-3000 Hatch Back & Swivel Mount Kits
SMK-3000 Swivel Mount Kit Assembly Diagram
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Metal Plate
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Interface Box
Installation Guide – DOC. 6110 Hatchback & Swivel Mount Kits: HBK-3000 & SMK-3000 • 5
Hatch Back & Swivel Mount Kits Crestron HBK-3000 & SMK-3000
Further Inquiries
If after reviewing this Installation Guide, you cannot locate specific
information or have questions, please take advantage of Crestron's award
winning customer service team by calling:
• In the US and Canada, call Crestron’s corporate headquarters
at 1-888-CRESTRON [1-888-273-7876].
• In Europe, call Crestron International at +32-15-50-99-50.
• In Asia, call Crestron Asia at +852-2341-2016.
• In Latin America, call Crestron Latin America at
+5255-5093-2160.
• In Australia and New Zealand, call Crestron Pacific at
+613-9480-2999.
As of the date of manufacture, the HBK-3000 and SMK-3000 have been
tested and found to comply with specifications for CE marking.
Future Updates
As Crestron improves functions, adds new features, and extends the
capabilities of the HBK-3000 or SMK-3000, additional information may
be made available as manual updates. These updates are solely
electronic and serve as intermediary supplements prior to the release of a
complete technical documentation revision.
Check the Crestron website (www.crestron.com
update availability and its subjective value. Updates are available from
the Downloads | Product Manuals section and are identified as an
“Addendum” in the Download column.
) periodically for manual
6 • Hatchback & Swivel Mount Kits: HBK-3000 & SMK-3000 Installation Guide – DOC. 6110
Crestron HBK-3000 & SMK-3000 Hatch Back & Swivel Mount Kits
Return and Warranty Policies
Merchandise Returns / Repair Service
1. No merchandise may be returned for credit, exchange, or service without prior
authorization from CRESTRON. To obtain warranty service for CRESTRON products,
contact the factory and request an RMA (Return Merchandise Authorization) number.
Enclose a note specifying the nature of the problem, name and phone number of contact
person, RMA number, and return address.
2. Products may be returned for credit, exchange, or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, Cresskill, N.J., or its authorized subsidiaries, with RMA number
clearly marked on the outside of all cartons. Shipments arriving freight collect or without
an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and
absolute discretion to charge a 15% restocking fee, plus shipping costs, on any products
returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by
CRESTRON, shipping by standard ground carrier. In the event repairs are found to be
non-warranty, return freight costs shall be paid by the purchaser.
CRESTRON Limited Warranty
CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in
materials and workmanship under normal use for a period of three (3) years from the date of purchase
from CRESTRON, with the following exceptions: disk drives and any other moving or rotating
mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year;
touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps
are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON
dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty,
if any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended, or if it has been subjected to misuse, accidental
damage, modification, or improper installation procedures. Furthermore, this warranty does not cover
any product that has had the serial number altered, defaced, or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic
damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any
claim made by a third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts
or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only
by the unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or
implied, nor authorizes any other party to offer any other party to offer any warranty, including any
implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that
may be imposed by law are limited to the terms of this limited warranty. This warranty statement
supercedes all previous warranties.
Trademark Information
All brand names, product names, and trademarks are the sole property of their respective owners. Windows is a registered
trademark of Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft Corporation.
Installation Guide – DOC. 6110 Hatchback & Swivel Mount Kits: HBK-3000 & SMK-3000 • 7
Crestron Electronics, Inc. Installation Guide – DOC. 6110
15 Volvo Drive Rockleigh, NJ 07647 10.02
Tel: 888.CRESTRON
Fax: 201.767.7576 Specifications subject to
www.crestron.com change without notice.
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