Crestron DTT-15V2
DualTouch™ Technology Touchpanel
Operations Guide
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2005 Crestron Electronics, Inc
DualTouch™ Technology Touchpanel Crestron DTT-15V2
Contents
DualTouch™ Technology Touchpanel: DTT-15V2 1
Introduction ........................................................................................................................1
Features and Functions .............................................................................................................. 1
Specifications ............................................................................................................................3
Physical Description.................................................................................................................. 4
Industry Compliance.................................................................................................................. 9
Setup...................................................................................................................................9
Hardware Hookup...................................................................................................................... 9
Display Settings....................................................................................................................... 11
The Kensington® Security Slot................................................................................................ 15
Using the Pen........................................................................................................................... 15
Cleaning................................................................................................................................... 16
Alternative Mounting ..............................................................................................................16
Problem Solving ...............................................................................................................17
Troubleshooting....................................................................................................................... 17
Further Inquiries ...................................................................................................................... 18
Future Updates......................................................................................................................... 18
Return and Warranty Policies........................................................................................... 19
Merchandise Returns / Repair Service..................................................................................... 19
CRESTRON Limited Warranty............................................................................................... 19
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DualTouch™ Technology Touchpanel Crestron DTT-15V2
DualTouch™ Technology
Touchpanel: DTT-15V2
Introduction
Features and Functions
The DTT-15V2 is a 15-inch touchpanel designed for use with the UPX-2 Universal
Presentation System. The Crestron
pending) allows the DTT-15V2 to function both as a touchpanel and a pen-based
annotation device to produce an amazingly flexible presentation solution.
The Crestron DualTouch Technology touchpanel employs a combination of analog
resistive touch sensing for fingertip-operated touchpanel control and the exclusive
Wacom
between modes is automatic and instantaneous, disabling the analog membrane
whenever the pen is sensed, allowing users to rest the palm of their hand naturally on
the screen while drawing. The DTT-15V2 includes a tabletop stand with versatile tilt
adjustment.
Functional Summary
®
pen-based technology for precise drawing and annotation. Switching
• Provides the primary user interface for the Crestron UPX-2 Universal
Presentation Processor
• Displays high-resolution RGB video from the UPX-2
• Features a bright 15-inch color display with 1024 x 768 native resolution
• Employs DualTouch Technology to support touchpanel control and pen-
based annotation as part of a complete UPX-2 system
• Provides VESA mount location
• Provides a Kensington
• Includes a pen tether
• Includes a tabletop stand with versatile tilt adjustment
®
security slot (refer to page 15)
®
exclusive DualTouch™ Technology (patent
NOTE: The DTT-15V2 can only be used with the UPX-2.
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Crestron DTT-15V2 DualTouch™ Technology Touchpanel
DTT-15V2 DualTouch Technology Touchpanel and UPX-2 Universal Presentation Processor Typical Application
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DualTouch™ Technology Touchpanel Crestron DTT-15V2
Specifications
The following table provides a summary of specifications for the DTT-15V2.
DTT-15V2 Specifications
SPECIFICATION DETAILS
Power Requirements 24 Watts (2.0 Amps @ 12 Volts DC Power Supply Included)
Connectors
S
Power One connector for the power supply (included)
p
RGB Video In One RGB D15HD Female Connector
e
RGB Video Out One RGB D15HD Female Connector
c
i
USB One USB Port (Type “B” Female Connector)
Controls and Indicators
Annotation Pen
Pen Pressure 512 levels
Pen Switches One side switch (rocker type)
Accuracy
Maximum Reading
Height
Report Rate 93 points/second
Reading Technology Electro-Magnetic Resonance
Display
Display Type Amorphous-Silicon Thin-Film Transistor (a-Si TFT) Active Matrix
Screen Size 15 inch (38.1 cm) diagonal
Active Area 11.98 inch x 8.99 inch (30.41 cm x 22.80 cm)
Resolution 1024 x 768 pixels (XGA), 800 x 600 pixels (SGA),
Color Depth 16,777,216 (24 bit), 256 levels
Contrast Ratio 250:1
Brightness 200 cd/m2
Viewing Angle
Touchscreen Resistive Membrane
Screen Tilt Adjustable from 15 to 72 degrees
Operating Environment Temperature: 41° to 95°F (5° to 35°C)
Dimensions and Weight Height: 12.90 in (32.77 cm) at maximum stand elevation
Display Controls – Four Pushbuttons for Setup Controls
Power – One Pushbutton to turn On/Off
PWR LED – Indicates power status and presence of video
signal
Status LED - Indicates sensing of Annotation Pen
±1 pixel
0.2 in (5 mm)
Color LCD
640 x 480 pixels (VGA)
±80 degrees horizontal, ±80 degrees vertical
Humidity: 20% to 80% RH (non-condensing)
4.82 in (12.24 cm) at minimum stand elevation
Width: 15.76 in (40.03 cm)
Depth: 7.88 in (20.02 cm) at maximum stand elevation
12.59 in (31.98 cm) at minimum stand elevation
Weight: 10.8 lbs (4.9 kg)
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Crestron DTT-15V2 DualTouch™ Technology Touchpanel
Physical Description
The electronic hardware is housed in a black molded plastic enclosure, shown in the
following illustration. This touchpanel is designed for placement on a counter. It
possesses an adjustable stand, which can tilt from 15 to 72 degrees. All video and
power connections are made at the rear of the unit.
Each DTT-15V2 LCD panel is produced under very stringent quality control
standards. Because production techniques cannot guarantee an absolutely perfect
TFT display, some panels may exhibit a small number of pixels that display an
incorrect color. This does not qualify the device as defective.
The quality control standards are based on internationally accepted standards for
LCD monitors. Of the 786,432 pixels on each DTT-15V2, 99.999% are required to
function perfectly, and no pixels are allowed to be always white or always black. A
small number of pixels (10 or less) may acceptably display an incorrect color for
some portion of the color spectrum.
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DualTouch™ Technology Touchpanel Crestron DTT-15V2
DTT-15V2 Physical View – Front
DTT-15V2 Physical View – Side (Maximum and Minimum Height)
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Crestron DTT-15V2 DualTouch™ Technology Touchpanel
DTT-15V2 Physical View – Rear (Stand Not Shown)
The DTT-15V2 is shipped with the following accessories.
One Pen
(with five tip replacements)
One USB Cable
Approximately 6-feet long.
One VGA to VGA Cable
Approximately 6-feet long.
One Power Supply and
Power Cable
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DualTouch™ Technology Touchpanel Crestron DTT-15V2
One Pen Tether
Ports
The ports are located on the rear of the DTT-15V2.
USB 2.0
One Universal Serial Bus (USB) type “B” female connector is provided for data
transfer, and may be connected to any of the four USB ports on the UPX-2.
USB Type B Connector Pinout
PIN DESCRIPTION
1 +5 VDC
2 Data -
3 Data +
4 Ground
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Crestron DTT-15V2 DualTouch™ Technology Touchpanel
Power Adaptor Connector
One DC IN connector provides connection for the power supply, 24 Watts
(2.0 Amps @ 12 Volts DC, power supply included).
RGB IN
One DB15HD RGB (VGA) female connector is provided for video input.
RGB IN Connector Pinout
PIN DESCRIPTION
1 Red video input
2 Green video input
3 Blue video input
4 GND
5 GND
6 GND
7 GND
8 GND
9 Not Connected
10 GND
11 Not Connected
12 DDC Clock
13 Horizontal Sync
14 Vertical Sync
15 DDC Data
RGB OUT
One DB15HD RGB (VGA) female connector is provided for video output to a
projector device (not used in this application).
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DualTouch™ Technology Touchpanel Crestron DTT-15V2
Controls and Indicators
A power on/off switch and a power LED are located in the upper right corner of the
DTT-15V2. The DTT-15V2 conforms to VESA and ENERGY STAR
savings guidelines. When using this device with a VESA Display Power
Management Signaling (DPMS) compliant computer or graphics card, the
DTT-15V2 automatically complies with the following power saving parameters.
• The power indicator is orange when power is applied and no video source is
present.
• The power indicator is blue when power is applied and a video signal is
applied.
• The status indicator is blue when the DTT-15V2 senses the annotation pen
touchdown.
Status LED
Power LED
Power Switch
®
power
Setup
Industry Compliance
As of the date of manufacture, the DTT-15V2 has been tested and found to comply
with specifications for CE marking and standards per EMC and
Radiocommunications Compliance Labelling.
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
Hardware Hookup
Refer to the following diagram and complete the connections as specified. Ensure
that the UPX-2 and the DTT-15V2 are both powered down before beginning.
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Crestron DTT-15V2 DualTouch™ Technology Touchpanel
CAUTION: To avoid damage to the DTT-15V2 or to your video card, never
connect or disconnect the video or power cable while the DTT-15V2 or the UPX-2
are powered up.
NOTE: The maximum continuous current from equipment under any external load
conditions shall not exceed a current limit that is suitable for the minimum wire
gauge used in interconnecting cables. The ratings on the connecting unit's supply
input should be considered to prevent overloading the wiring.
NOTE: The USB cable may be extended using up to four 16-foot active extensions.
Each extension cable must contain a hub (repeater) to regenerate the USB signal
(maximum of 64 feet). For longer extensions, Crestron has tested and approved
IOGEAR USB Extender model GUCE50, which allows up to 150 feet over CAT5.
NOTE: Using high quality cable, the VGA cable may be extended up to a
maximum of about 10 meters (32.8 ft.) for analog VGA at 1024 x 768. If you need a
longer run, add VGA extenders or VGA distribution amplifiers.
1. Connect the RGB/VGA cable, linking the UPX-2 RGB OUTPUT A
connector to the DTT-15V2 RGB VIDEO IN connector.
2. Connect the USB cable, linking the UPX-2 USB port to the DTT-15V2
USB port.
3. Connect the power supply line cord to an AC outlet and the power supply
adaptor.
4. Plug the power adaptor cord into the DTT-15V2 DC IN port.
5. Power up the DTT-15V2. The power indicator should light up orange.
6. Power up the UPX-2. When a video signal is applied to the DTT-15V2, the
power indicator will turn blue.
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DualTouch™ Technology Touchpanel Crestron DTT-15V2
Connecting the DTT-15V2 to the UPX-2
Display Settings
Four controls are located on the upper right front side of the DTT-15V2 for display
setup.
Display Controls
The Menu button provides access to the following 11 adjustment menus. Use the
Selection (-)/(+) buttons to select a menu or advance forward or backward through
the 11 menus. Press the Enter button to open and save the selected menu.
1. Contrast – Use the selection (-)/(+) buttons to decrease or increase contrast,
press the Enter button to save. Default is 70.
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Crestron DTT-15V2 DualTouch™ Technology Touchpanel
2. Brightness – Use the (-)/(+) buttons to decrease or increase brightness, press
the Enter button to save. Default is 60.
3. Phase – Use the (-)/(+) buttons to manually reduce horizontal distortion
lines. The Reset option
to save. Default is 132.
is used for automatic adjustment. Press Enter
4. Pitch – Use the (-)/(+) buttons to manually reduce vertical distortion lines.
The Reset option
save. Default is 1328.
is used for automatic adjustment. Press Enter to
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DualTouch™ Technology Touchpanel Crestron DTT-15V2
5. Horizontal Center – Use the (-)/(+) buttons to manually move the image left
or right. The Reset option
Enter to save. Default is 50.
6. Vertical Center – Use the (-)/(+) buttons to manually move the image down
or up. The Reset option
to save. Default is 50.
is used for automatic adjustment. Press
is used for automatic adjustment. Press Enter
7. Menu Position – Use the (-)/(+) buttons to move the menu to one of the
available nine positions. Press Enter to save. Default is center position.
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Crestron DTT-15V2 DualTouch™ Technology Touchpanel
8. Reset – Use AUTO ADJUST to reset only the image parameters (menus 1
through 6). Use RECALL to reset all screen options to the factory default.
Select the exit icon to leave this menu without making any changes.
9. Backlight – Use the (-)/(+) buttons to decrease or increase the backlight
brightness. Press Enter to save. Default is 80.
10. Color – Provides a color temperature selection of 9300K, 6500K, 5000K,
DIRECT (no adjustment to the incoming signal) and a USER option to use
the independent RGB adjustment.
Click the
blue. Press Enter to save. Defaults are shown as follows.
icon to allow an independent adjustment of red, green and
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DualTouch™ Technology Touchpanel Crestron DTT-15V2
NOTE: Manual changes invalidate the standard profile settings.
11. Language – Use the (-)/(+) buttons to select a language for the display
adjustment menus. Press Enter to save. Default is English.
The Kensington® Security Slot
The Kensington Security Slot is an industry standard that gives customers the best
option for the physical security of computer and electronic equipment. The security
slot is marked with a lock and K icon. To prevent unauthorized removal, you can
attach one end of a Kensington security cable to this slot and the other end to an
immovable object. Refer to the Kensington website for additional details
(http://www.kensington.com).
Using the Pen
While working with the DTT-15V2, you can rest your hand on the surface of the
display screen, just as if you were drawing on a sheet if paper. The pen is activated
as soon as it enters proximity, about 0.2 inches (5 mm) above the surface. This
allows you to position the screen cursor before touching the pen tip to the surface.
When the pen tip contacts the surface of the DTT-15V2, the tip switch is activated.
The tip switch simulates clicking and holding a mouse button. Raising the tip above
the surface of the DTT-15V2 is the same as releasing a mouse button.
The pen comes with five extra tips. The pen tip will wear with normal use. Worn tips
feel more drag when you draw, or it seems as if you are scratching the overlay with
your pen. It can be easily replaced with one of the extra pen tips. Replacement pens
and a 5-pack of replacement pen nibs are available from the Wacom website
(http://wacomdirect.wacom.com).
Grasp the worn tip with a pair of
needle-nose pliers, tweezers, or similar
instrument and pull out the tip.
Firmly slide the new tip (square end first)
into the barrel of the pen and press in until
it stops.
NOTE: A badly worn pen tip may damage the surface.
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Crestron DTT-15V2 DualTouch™ Technology Touchpanel
Cleaning
Keep the pen and screen surface clean. Dust and dirt particles can stick to the pen
and cause wear to the screen surface. Regular cleaning will help to prolong the life of
your equipment.
• To clean the outer casing, stand, and pen, use a soft cloth and a mild
detergent (such as dishwashing liquid) diluted in water. Do not use paint
thinner, benzene, alcohol or other solvents.
• To clean the surface of the display screen, use an anti-static cloth or very
slightly dampened cloth. Apply only very light pressure and do not make
the screen surface wet. Never use detergents or solvents to clean the screen.
Alternative Mounting
The DTT-15V2 may be removed from the adjustable stand and remounted to a
®
VESA
Association (VESA) is an international non-profit corporation that supports and sets
industry-wide interface standards for the PC, workstation, and computing
environments. VESA's Flat Display Mounting Interface (FDMI) Standard defines a
set of mounting interface standards for the complete range of flat displays with
viewing areas ranging in size from 102 mm (4") to 2286 mm (90") diagonal. FDMI
supports a broad range of mounting options including desktop, wall, overhead,
mobile and specialty mounting applications. Corresponding standards describe the
interface mounting pads, wall mount brackets and other mounting apparatus to be
provided by mounting equipment manufacturers. The complete standard is available
on the VESA website. The DTT-15V2 is VESA MIS-D, 100/75, C compliant, and is
equipped with a 75 x 75 mm mounting hole pattern.
conforming mount arm or stand. The Video Electronics Standards
Follow these instructions for removing the adjustable stand and attaching the
DTT-15V2 to an alternative VESA conforming mount.
1. Turn off the system and disconnect all cables.
2. Protect the screen surface by placing the DTT-15V2 facedown on a soft
cloth.
3. Remove the four screws that secure the stand.
4. Use four M4 regular screws, no longer than 15 mm, 7 mm wide with a 0.7
mm pitch to attach the new mounting.
NOTE: Screws longer than 15 mm could damage the DTT-15V2.
CAUTION: When attaching the DTT-15V2 to an alternate mounting platform, be
sure to follow all instructions supplied by the manufacturer.
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DualTouch™ Technology Touchpanel Crestron DTT-15V2
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
DTT-15V2 Troubleshooting
TROUBLE POSSIBLE
CAUSE(S)
DTT-15V2 does not
function.
Multiple images
displayed.
White color appears offwhite.
VGA display ripples or
shows a moiré pattern.
The message:
”NO SIGNAL
GO TO POWER SAVE”
is displayed.
The message:
”CABLE DISCONNECT
GO TO POWER SAVE”
is displayed.
The message:
”OUT OF RANGE”
is displayed.
The message:
”Please set the refresh
rate at 70Hz or less”
is displayed.
The DTT-15V2 is not
receiving power. The
Power LED is off.
The DTT-15V2 is
receiving power. The
Power LED is on.
The video cable is
over-extended.
The colors are not set
up correctly.
The pitch and/or
phase is misadjusted.
The system may be in
power management
mode.
The video cable
connection may be
loose or broken.
The video cable
connection may be
loose or broken.
Input signal frequency
is incorrect or not
compatible.
The resolution is set
too high.
The refresh rate is set
too high for XGA.
CORRECTIVE ACTION
Verify cable connections and power to
unit.
Check contrast, brightness and back-
light controls. Refer to page 12 and 14.
Use the video cable without extensions
or use a higher quality cable.
Return to factory settings or adjust the
colors as necessary.
Adjust pitch and/or phase. Refer to
page 12.
Touch the pen tip to the screen, move
the mouse connected to the UPX-2, or
press any key on the keyboard
connected to the UPX-2.
Check the video cable connection.
Check the video cable connection.
Vertical frequency refresh rate is a
value between 45 and 75 Hz (for XGA,
vertical refresh rate is 45 to 70 Hz.
Set the resolution to a maximum of
1024 x 768.
Set the refresh rate for XGA to a value
between 45 and 70 Hz.
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Crestron DTT-15V2 DualTouch™ Technology Touchpanel
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876].
For assistance in your local time zone, refer to the Crestron website
(www.crestron.com) for a listing of Crestron worldwide offices.
You can also log onto the online help section of the Crestron website to ask
questions about Crestron products. First-time users will need to establish a user
account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features, and extends the capabilities of
the DTT-15V2, additional information may be made available as manual updates.
These updates are solely electronic and serve as intermediary supplements prior to
the release of a complete technical documentation revision.
Check the Crestron website periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.
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DualTouch™ Technology Touchpanel Crestron DTT-15V2
Return and Warranty Policies
Merchandise Returns / Repair Service
1. No merchandise may be returned for credit, exchange, or service without prior authorization
from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory
and request an RMA (Return Merchandise Authorization) number. Enclose aa note specifying
the nature of the problem, name and phone number of contact person, RMA number, and
return address.
2. Products may be returned for credit, exchange, or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. 07647, or its authorized subsidiaries,
with RMA number clearly marked on the outside of all cartons. Shipments arriving freight
collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right
in its sole and absolute discretion to charge a 15% restocking fee, plus shipping costs, on any
products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by CRESTRON,
shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.
CRESTRON Limited Warranty
CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in
materials and workmanship under normal use for a period of three (3) years from the date of purchase
from CRESTRON, with the following exceptions: disk drives and any other moving or rotating
mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year;
touchscreen display and overlay components are covered for 90 days; batteries and incandescent
lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized
CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the
dealer's warranty, if any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended, or if it has been subjected to misuse, accidental
damage, modification, or improper installation procedures. Furthermore, this warranty does not cover
any product that has had the serial number altered, defaced, or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic
damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any
claim made by a third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for
parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered
only by the unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or
implied, nor authorizes any other party to offer any warranty, including any implied warranties of
merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by
law are limited to the terms of this limited warranty. This warranty statement supercedes all previous
warranties.
Trademark Information
All brand names, product names, and trademarks are the sole property of their respective owners. Windows is a registered
trademark of Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft Corporation.
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Crestron Electronics, Inc. Operations Guide – DOC. 6342
15 Volvo Drive Rockleigh, NJ 07647 02.05
Tel: 888.CRESTRON
Fax: 201.767.7576 Specifications subject to
www.crestron.com change without notice.
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