Crestron DSP-1282, DSP-1283 Configuration Manual
DSP-1282 &DSP-1283
CrestronAvia™ DSP with
ShoreTel®ConnectClient
Software21.80.7840.0
ConfigurationGuide
Crestron Electronics,Inc.
Theproduct warranty canbe found at www.crestron.com/warranty.
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Certain Crestronproductscontainopen source software. For specific information, visit www.crestron.com/opensource.
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trademark of the Mozilla Foundation in the United States and/orothercountries. ShoreTel iseithera trademark or
registered trademark of ShoreTel, Inc. inthe United States and/orother countries. Other trademarks, registered
trademarks, and trade names may be used inthis document torefer to eitherthe entities claiming themarks and
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©2018 CrestronElectronics, Inc.
Contents
Introduction 1
Audience 1
Topology 1
Software Requirements 2
Hardware Requirements 2
Product Description 2
Summary 2
Crestron AviaDSP Configuration 4
Connections 4
Device Discovery/Access 4
Device Configuration 4
Configurethe DSP Device 4
Configurethe SIPParameters 7
ShoreTel Director Configuration 8
ConfigureCustomCodecList 8
ConfigureCustomSites 9
ConfigureSIP Trunk Profile 10
Add Trunk Group 12
ConfigureDIDRanges 14
ConfigureTrunks 15
Configurea SIP Profile for Phones/Devices 16
ConfigureUserfor EachDevice/Phone 17
Configurethe HuntGroup 20
ConfigureVoiceMail Extensions 22
ConfigurationGuide — 8337B Contents • i
ii • Contents ConfigurationGuide — 8337B
DSP-1282 &DSP-1283:
SIP EndpointwithShoreTel®Connect
ClientSoftware 21.80.7840.0
Introduction
Thisconfigurationguidedescribestheprocedures requiredtoconfigureCrestron Avia™
DigitalSignalProcessor (DSP)devices.ThedevicesoperateontheShoreTel®Director webbasedinterfaceasbasicSession InitiationProtocol(SIP) users.
Audience
Theintendedaudienceincludesthose attemptingtoconfigureanduseCrestronAviaDSP
devicesas SIP endpointsregisteredtotheShoreTelConnectclient.
Topology
Thediagrambelowshowsthenetwork topologyfor integrationof aCrestronAviaDSP
endpointwiththeShoreTelDirector.ShoreTelDirector runs withintheShoreTelConnect
client.
SIPEndpointIntegrationwithShoreTel Connect- Reference Network
ConfigurationGuide — 8337B DSP-1282 & DSP-1283: SIPEndpoint withShoreTel Connect • 1
Thelabnetworkconsists of thefollowingcomponents:
l ShoreTelServer/Director
l ShoreTelvirtualphoneswitch
l ShoreTelvirtualtrunkswitch
l ShoreTelphones
l Crestron AviaDSP astheSIPusers
Software Requirements
l ShoreTelConnect:21.80.7840.0
l Crestron AviaDSP:v1.00.121
Hardware Requirements
l ShoreTelConnecteither inavirtualenvironmentor witha separateserver
o
ShoreTelDirector
o
ShoreTelvirtualphoneswitch
o
ShoreTelvirtualtrunkswitch
l PublicSwitchedTelephoneNetwork(PSTN)gateway
l ShoreTelphones
l Crestron AviaDSP devices(2)
Product Description
TheCrestronAviaDSP products (DSP-1282andDSP-1283,specifically)consist ofa family
ofprogrammabledigitalaudiosignalprocessors intendedfor thecommercialsound
market.Eachversion provides 12analogmic/lineinputs andeightanaloglineoutputs.The
devicesincludeaLocalAreaNetwork(LAN)connectionandaUniversalSerialBus (USB)
connectionfor programmingandcontrol.Theprogrammablesignalflowis afixed
topologywithuser-configurableinputandoutput processingchainsusinga library of
presetsignal-specificDSPblocks.
UsetheCrestronAviatoolto control andconfiguretheCrestronAviaDSP devicesonthe
network.
UsetheCrestronToolbox™ softwareto discoverandcontrolallCrestrondevices onthe
network.
Summary
ThisdocumentdescribeshowtoconfiguretheCrestronAviaDSP devicesasSIPusers.It
alsodepictshowtoregisterdevicesto theShoreTelDirector withdigestauthentication.
2 • DSP-1282 & DSP-1283: SIP Endpoint with ShoreTel Connect ConfigurationGuide — 8337B
Supportedfeaturesinclude:
l Registrationwithdigestauthentication
l BasiccallswithG711uandG711acodecs
l Dual-ToneMulti-Frequency(DTMF)support
l Earlymediasupport
l Retrievalof aparkedcall
l Transfereein acalltransfer
l Conferenceparticipant
l Memberof hunt group
l DND (Do NotDisturb)
Unsupportedfeaturesinclude:
l CallerID presentation
l Callholdandresume
l Callforwardingonthedevice(forwardingcanbeconfiguredonthePrivateBranch
Exchange(PBX)for theDomainName(DN) assignedtotheendpoint)
l Callwaiting
l Initiatingconference
l Initiatinganattendedcalltransfer
l Initiatinganearlyattendedcalltransfer
l Initiatingablindcalltransfer
l Sharedline(configurationof sharedlineondevice)
l Initiatingcallpark
l MessageWaitingIndicator(MWI)
Knownissues andlimitations include:
l No supportforcallerIDontheCrestron AviaDSP.(Thisissuewas trackedvia
Bugzilla™softwaredefect:115708.
l TheDSP doesnot support Musicon HoldwhenintegratedwiththeAvayaAuraPBX.
ThisissuewastrackedviaBugzilladefect:116049.
l No supportforMWI onthe Crestron AviaDSP.(thisissuewastrackedviaBugzilla
defect:118991.
l TheDSP failsto playa reordertonewhena callfrom theDSP toaPBXextension
eventuallytimesout afterthe calledpartydoesnotanswer.this issuewas tracked
viaBugzilladefect:120378.
ConfigurationGuide — 8337B DSP-1282 & DSP-1283: SIPEndpoint withShoreTel Connect • 3
CrestronAvia DSPConfiguration
Thissectionprovidesthefollowingdetails:
l Howtosetup connectionsto theamplifierand speaker
l Howtoaccess theDSPon thenetwork(oncepowered)
l HowtoconfiguretheDSPfor registrationandintegrationwiththeShoreTel
Director
Connections
Makethe followingconnections:
l ConnectmicrophonetoDSP MIC/LINE INPUTSport1
l ConnectDSP LINE OUTPUTSport 1 to"AudioIn" onamplifier
l Connect"AudioOut"of amplifiertospeaker
l ConnectLAN portto network
l ConnectVOIPportto network
Device Discovery/Access
UsetheCrestronToolboxandtheCrestron Aviatooltodiscover andaccess theconnected
LANand/or VOIPports)DSPdevices.
UsetheHelpmenuto assist whenperformingthediscovery andconfigurationprocedure.
Device Configuration
Thebasicsetupfor aphonecallrequires:
l Ananaloginput(such asfrom amicrophone)routedout through thephoneline
l Audiocominginfrom thephonelineroutedto ananalogoutput(suchas toan
amplifieror speaker)
Configure the DSP Device
UsetheCrestronAviatoolto selectandconfigure theDSP device.
4 • DSP-1282 & DSP-1283: SIPEndpoint withShoreTel Connect ConfigurationGuide — 8337B
InputConfiguration
Toconfiguretheanaloginput:
1. ClickSignal.
CrestronAvia tool:AudioInputConfiguration(1/4)
2. UnderAnalogIn 1(first row),doubleclickGain.In thenewwindowsetthe following:
a. ClickMuteto Off.
b. Select33for theAnalogGain.
c. Ifacondensermicrophoneis beingused,click +48V(phantompower)toOn.
CrestronAvia Tool: AudioInputConfiguration(2/4)
3. UnderAnalogIn1(firstrow),clickRef/PhoneOut(right-most column)andenter0
asthedecibelvalue.
CrestronAvia Tool: AudioInputConfiguration(3/4)
4. Under Phone\SigGenIn, clickPHN.Inthenewwindowsetthefollowing:
a. MovetheSendLevelslider to0db.
b. ClickMuteto Off.
CrestronAvia Tool: AudioInputConfiguration(4/4)
ConfigurationGuide — 8337B DSP-1282 & DSP-1283: SIPEndpoint withShoreTel Connect • 5
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