Crestron DM-RMC-200-C Operations & Installation Manual

Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver & Room Controller 200 Operations & Installation Guide

This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647

1-888-CRESTRON

This device includes an aggregation of separate independent works that are each generally copyrighted by Crestron Electronics, Inc., with all rights

reserved. One of those independent works, Linux Bridge Project, is copyrighted under the GNU GENERAL PUBLIC LICENSE, Version2,

reproduced in “GNU General Public License” on page 35, where the corresponding source code is available at: ftp://ftp.crestron.com/gpl.

Crestron, the Crestron logo, Crestron e-Control, Crestron Toolbox, DigitalMedia, DigitalMedia 8G, DigitalMedia 8G+, DM, DM 8G, DM 8G+,

and Excite are trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and other countries. Dolby, Dolby Digital, and

the double-D symbol are either trademarks or registered trademarks of Dolby Laboratories in the United States and/or other countries. DTS,

DTS-HD Master Audio, and the DTS logos and Symbol are either trademarks or registered trademarks of DTS, Inc. in the United States and/or

other countries. HDMI and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and/or other

countries. Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries. Other trademarks, registered

trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Crestron disclaims any proprietary interest in the marks and names of others.

Regulatory Compliance

As of the date of manufacture, the DM-RMC-200-C has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.

Federal Communications Commission (FCC) Compliance Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions: (1) This device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.

CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna

Increase the separation between the equipment and receiver

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

Consult the dealer or an experienced radio/TV technician for help

Industry Canada (IC) Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver 200

Contents

DigitalMedia 8G+™ Receiver & Room Controller 200: DM-RMC-200-C 1

Introduction ...............................................................................................................................1

Features and Functions................................................................................................ 1

Applications.................................................................................................................5

Specifications ..............................................................................................................6

Physical Description.................................................................................................. 10

Setup ........................................................................................................................................ 17

Network Wiring......................................................................................................... 17

Identity Code ............................................................................................................. 17

Supplied Hardware.................................................................................................... 18

Installation................................................................................................................. 18

Hardware Hookup .....................................................................................................21

Programming Software............................................................................................................23

Earliest Version Software Requirements for the PC .................................................23

Programming with SIMPL Windows........................................................................ 23

Uploading and Upgrading........................................................................................................ 27

Establishing Communication.....................................................................................27

Firmware ...................................................................................................................29

IP Configuration........................................................................................................ 30

Problem Solving ......................................................................................................................31

Troubleshooting......................................................................................................... 31

Reference Documents................................................................................................32

Further Inquiries........................................................................................................ 32

Future Updates ..........................................................................................................33

Return and Warranty Policies.................................................................................................. 34

Merchandise Returns / Repair Service ......................................................................34

CRESTRON Limited Warranty.................................................................................34

GNU General Public License ..................................................................................................35

Operations & Installation Guide – DOC. 7126B Contents • i

Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver 200

DigitalMedia 8G+™ Receiver & Room Controller 200: DM-RMC-200-C

Introduction

The DM-RMC-200-C provides an advanced one-box interface solution for a single display device as part of a complete Crestron® DigitalMedia™ system. It functions as a DM 8G+™ receiver, video scaler, audio amplifier, and expanded control interface, providing a single HDMI Ethernet, and a variety of control ports. Built-in scaling allows the connected display to handle virtually any video signal regardless of resolution and format. Its compact, low-profile design allows the DM-RMC-200-C to be installed discreetly behind a flat panel display or above a ceiling mounted projector. It connects to the head end or source location using a single CAT5e or Crestron DM 8G™ cable.1

output along with speaker and line level audio,

Features and Functions

• Enhanced DigitalMedia 8G+™ receiver and display controller

• Includes built-in 30 Watt stereo amplifier

• Provides one HDMI or DVI display output

• Includes built-in high-definition video scaler

• Accepts any video source from standard NTSC 480i or PAL 576i to

HD 1080p60 with Deep Color

• Also accepts any computer source from VGA to UXGA/WUXGA

• Scales the source to match the native resolution of virtually any popular

video display or computer monitor

• Provides intelligent frame rate conversion

• Allows motion-adaptive de-interlacing or interlacing

• Allows adjustable overscan or underscan up to 7.5%

(Continued on following page)

1. For DM 8G+ wiring up to 330 feet (100 meters) between devices, use Crestron DM-CBL-8G DigitalMedia 8G cable, Crestron DM-CBL DigitalMedia cable, Crestron DM-CBL-D DigitalMedia D cable, or generic CAT5e (or better) UTP or STP. Shielded cable and connectors are recommended to safeguard against unpredictable environmental electrical noise which may impact performance at resolutions above 1080p. Refer to the latest version of the Crestron DigitalMedia Infrastructure Guide (Doc. 4556) for complete wiring guidelines and to the Crestron DigitalMedia Design Guide (Doc.

4789) for complete system design guidelines. The manuals are available from the Crestron Web site at

www.crestron.com/dmresources. All cable sold separately.

2. HDMI requires an appropriate adapter or interface cable to accommodate a DVI signal. CBL-HD-DVI interface cable sold separately.

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DigitalMedia 8G+™ Receiver 200 Crestron DM-RMC-200-C

Features and Functions

(Continued)

• Provides automatic 3D-to-2D signal conversion1

• Automatically passes 3D video without scaling to 3D capable displays

• Includes content-adaptive noise reduction

• 100% HDCP compliant

• Scalable zoom feature enables 2x2, 3x2, 3x3, 4x3, or 4x4 video

wall capability

• Provides analog line and speaker level audio outputs

• DM 8G+ input supports up to 330 foot (100 meter) cable length

• Affords a true one-wire connection to a DM

switcher or transmitter

• Enables device control via CEC, RS-232, IR, or Ethernet

• Provides two relay control ports and two contact sensing inputs

• Provides 10BASE-T/100BASE-TX Ethernet and USB HID (Human

Interface Device) mouse/keyboard ports

• Low-profile design mounts to a 2-gang US, UK, or European electrical box

• Includes mounting bracket with integral power pack holder

• Allows quick, easy setup and diagnostics via Crestron Toolbox™

software

DigitalMedia 8G+

DigitalMedia 8G+ provides a true one-wire transport for moving high-definition video, audio, and Ethernet over low-cost twisted pair cable without compression or repeaters. One eight-conductor twisted pair cable (sold separately) is required, supporting distances up to 330 feet (100 meters) using Crestron DM 8G cable or CAT5e.3

Multimedia Display Interface

A single HDMI digital AV output port is provided on the DM-RMC-200-C, supporting HDMI with HDCP, Deep Color and 3D multi-channel HD lossless audio as well as WUXGA computer resolutions—all through a single connection. The HDMI output can also handle DVI signals using an appropriate adapter or interface cable.

Stereo audio outputs are also provided for directly driving a pair of speakers, or for connection to line inputs on the display or a separate amplifier or AV receiver. In addition, RS-232, IR, relay, closure sensing, and Ethernet control ports are provided for controlling the display device and for interfacing with other equipment.

1. Automatically passes 3D video if display device supports it (reverts to pass-through mode without scaling). Provides automatic 3D-to-2D conversion if display device does not support 3D.

2. Video wall processing requires a separate DM-RMC-200-C for each individual display.

3. For DM 8G+ wiring up to 330 feet (100 meters) between devices, use Crestron DM-CBL-8G DigitalMedia 8G cable, Crestron DM-CBL DigitalMedia cable, Crestron DM-CBL-D DigitalMedia D cable, or generic CAT5e (or better) UTP or STP. Shielded cable and connectors are recommended to safeguard against unpredictable environmental electrical noise which may impact performance at resolutions above 1080p. Refer to the latest version of the Crestron DigitalMedia Infrastructure Guide (Doc. 4556) for complete wiring guidelines and to the Crestron DigitalMedia Design Guide (Doc.

4789) for complete system design guidelines. All cable sold separately.

4. HDMI requires an appropriate adapter or interface cable to accommodate a DVI signal. CBL-HD-DVI interface cable sold separately.

, handling 1080p60 HDTV with

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Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver 200

A single cable connects the DM-RMC-200-C to a DM® switcher or transmitter (each sold separately), transporting video, audio, control, and networking signals through one RJ-45 connection.1 Multiple DM-RMC-200-Cs may be installed to handle each display in a multi-room distribution system, all fed from a central DM switcher. Or, a single DM-RMC-200-C can be fed straight from a DM 8G+ transmitter, affording a simple solution for extending a computer or AV signal to a single display.

High-Definition Scaler

Through a distributed scaler approach, DigitalMedia delivers the most flexible and user-friendly solution for routing multiple disparate sources to many different display devices. Employing DM receivers with built-in scaling, DM allows an independent high-performance scaler to be installed at every display device, ensuring an optimal image on every screen. Distributed scaling allows a high-definition 3D or high-resolution computer source to be viewed on lower resolution 2D displays without compromising the original signal.

The DM-RMC-200-C accepts any video source from standard NTSC 480i to HD 1080p60 with Deep Color, as well as computer sources from VGA to UXGA/WUXGA, and scales them perfectly to match the native resolution of your video display. A range of common output resolutions is supported to work with virtually any popular flat-panel display, projector, or computer monitor. Intelligent frame rate conversion enables support for 24p and PAL format sources, and 3D-to-2D conversion allows 3D content to be fed simultaneously to separate 3D and 2D displays. Setup and use of the scaler is simplified through fully automatic operation utilizing the display’s EDID.

2, 3

Video Wall Processing

The DM-RMC-200-C also provides zoom capability on its output to display just a portion of the source image. Using this feature, multiple units may be combined to configure a high-definition video wall composed of up to 16 individual displays. Configurations of 2x2, 3x2, 3x3, 4x3, or 4x4 are supported, and all that is required is a separate DM-RMC-200-C for each display, and a DM switcher with sufficient DM 8G+ outputs.

Audio Amplifier

The DM-RMC-200-C is equipped with stereo analog audio outputs, and a built-in 30 Watt stereo amplifier. The output volume is adjustable via a control system using a keypad, touch screen, or handheld remote. The amplifier provides plenty of power to drive a pair of local speakers, or use the line output to connect directly to an input on the display device, a pair of amplified speakers, or a local AV receiver, amplifier, or sound system.

4789) for complete system design guidelines. All cable sold separately.

2. Automatically passes 3D video if display device supports it (reverts to pass-through mode without scaling). Provides automatic 3D-to-2D conversion if display device does not support 3D.

3. EDID (Extended Display Identification Data) is data embedded in an HDMI, DVI, or VGA signal that enables a display device to tell the source device what resolutions and formats it can support, allowing the source to configure itself automatically to feed the best signal that both devices can support.

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DigitalMedia 8G+™ Receiver 200 Crestron DM-RMC-200-C

LAN Connectivity

Along with high-definition AV and control, DigitalMedia also integrates high-speed Ethernet networking for a total signal distribution solution. The DM-RMC-200-C includes a 10BASE-T/100BASE-TX Ethernet port, providing a convenient LAN connection for a local network device.

Keyboard/Mouse Extender

The DM-RMC-200-C also functions as a keyboard/mouse extender, allowing a USB HID-compliant keyboard and/or mouse to be connected at the display location, and used to control a computer or other component located at the central equipment rack or some other location.

Embedded Device Control

The DM-RMC-200-C includes built-in RS-232, IR, and Ethernet control ports to allow programmable control of the display device connected to it. It can also provide an alternative to these conventional control methods by harnessing the CEC (Consumer Electronics Control) signal embedded in HDMI. Through its connection to the control system, the DM-RMC-200-C provides a gateway for controlling the display device right through the HDMI connection, potentially eliminating the need for any dedicated control wires or IR probes.

Two low-voltage relay ports are also included on the DM-RMC-200-C for control of a projection screen or lift. In addition, there are two discrete digital input ports to accommodate room occupancy sensors, power sensors, or contact closures for enhanced automation and monitoring.

Low-Profile Installation

Its low-profile design makes the DM-RMC-200-C perfect for installation behind a flat-panel display or above a ceiling-mounted projector. It mounts to a standard 2-gang US, UK, or European electrical box using the mounting bracket provided. The bracket includes a convenient holder for the external power pack, providing for a clean installation that protrudes only 1.6 inches (~41 mm) from the mounting surface.

Connections for the display device are all positioned along the top and bottom of the unit for a clean, serviceable installation. The DigitalMedia and relay connections are provided on the rear panel within the electrical box. Speakers may be connected to either the top panel or the rear. One of the digital input control ports is located on the rear panel, with the other provided on the bottom. An array of indicators is provided on the front of the DM-RMC-200-C for easy setup and troubleshooting.

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Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver 200

Applications

The diagram below shows a DM-RMC-200-C in a standalone application. In this application, the DM-RMC-200-C is used with a DM 8G+ transmitter such as the DM-TX-201-C and is not used with a DM switcher.

DM-RMC-200-C in a Standalone Application

Operations & Installation Guide – DOC. 7126B DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C • 5

DigitalMedia 8G+™ Receiver 200 Crestron DM-RMC-200-C

Specifications

Specifications for the DM-RMC-200-C are listed in the following table.

DM-RMC-200-C Specifications

SPECIFICATION DETAILS

Video

Scaler1

Input Signal Type

Output Signal Types HDMI, DVI5

Formats

Input Resolutions

Progressive

HD video scaler, motion-adaptive deinterlacer, interlacer, intelligent frame rate conversion, Deep Color support, 3D-to-2D conversion noise reduction, widescreen format selection (zoom, stretch, maintain aspect ratio, or 1:1), video wall processing (2x2, 3x2, 3x3, 4x3, or 4x4)

DM 8G+ (DigitalMedia over one CAT5e twisted pair copper wire)

HDMI with Deep Color & 3D HDCP content protection support

640 x 480 @ 60 Hz 720 x 480 @ 60 Hz (480p) 720 x 576 @ 50 Hz (576p) 800 x 600 @ 60 Hz 848 x 480 @ 60 Hz 852 x 480 @ 60 Hz 854 x 480 @ 60 Hz 1024 x 768 @ 60 Hz 1024 x 852 @ 60 Hz 1024 x 1024 @ 60 Hz 1280 x 720 @ 50 Hz (720p50) 1280 x 720 @ 60 Hz (720p60) 1280 x 768 @ 60 Hz 1280 x 800 @ 60 Hz 1280 x 960 @ 60 Hz 1280 x 1024 @ 60 Hz 1360 x 768 @ 60 Hz 1365 x 1024 @ 60 Hz 1366 x 768 @ 60 Hz 1400 x 1050 @ 60 Hz 1440 x 900 @ 60 Hz 1600 x 900 @ 60 Hz 1600 x 1200 @ 60 Hz 1680 x 1050 @ 60 Hz 1920 x 1080 @ 24 Hz (1080p24) 1920 x 1080 @ 25 Hz (1080p25) 1920 x 1080 @ 50 Hz (1080p50) 1920 x 1080 @ 60 Hz (1080p60) 1920 x 1200 @ 60 Hz plus any other resolution allowed by HDMI up to 165 MHz pixel clock

, content-adaptive

, DVI,

(Continued on following page)

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Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver 200

DM-RMC-200-C Specifications (Continued)

SPECIFICATION DETAILS

Video

Input Resolutions (Continued)

Interlaced

Scaler Output Resolutions

Progressive

Interlaced

Pass-Thru Output Resolutions Matched to input

Audio

Input Signal Type DM 8G+

Output Signal Types

Formats

HDMI

Analog Stereo 2-Channel

Digital-to-Analog Conversion 24-bit 48 kHz

720 x 480 @ 30 Hz (480i) 720 x 576 @ 25 Hz (576i) 1920 x 1080 @ 25 Hz (1080i25) 1920 x 1080 @ 30 Hz (1080i30) plus any other resolution allowed by HDMI up to 165 MHz pixel clock

640 x 480 @ 60 Hz 720 x 480 @ 60 Hz (480p) 720 x 576 @ 50 Hz (576p) 800 x 600 @ 60 Hz 848 x 480 @ 60 Hz 1024 x 768 @ 60 Hz

1280 x 720 @ 50 Hz (720p50) 1280 x 720 @ 60 Hz (720p60) 1280 x 768 @ 60 Hz 1280 x 800 @ 60 Hz

1280 x 960 @ 60 Hz 1280 x 1024 @ 60Hz 1360 x 768 @ 60 Hz 1366 x 768 @ 60 Hz 1400 x 1050 @ 60 Hz 1440 x 900 @ 60 Hz6 1600 x 900 @ 60 Hz

1600 x 1200 @ 60 Hz 1680 x 1050 @ 60 Hz6 1920 x 1080 @ 50 Hz (1080p50) 1920 x 1080 @ 60 Hz (1080p60) 1920 x 1200 @ 60 Hz

720 x 480 @ 30 Hz (480i) 720 x 576 @ 25 Hz (576i) 1920 x 1080 @ 25 Hz (1080i25) 1920 x 1080 @ 30 Hz (1080i30)

HDMI, analog stereo (speaker and line level)

Dolby Digital®, Dolby Digital EX, Dolby Digital Plus, Dolby® TrueHD, DTS®, DTS-ES, DTS 96/24, DTS-HD High Res, DTS-HD Master Audio™, up to 8ch PCM

(Continued on following page)

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DigitalMedia 8G+™ Receiver 200 Crestron DM-RMC-200-C

DM-RMC-200-C Specifications (Continued)

SPECIFICATION DETAILS

Audio (Continued)

Performance (Analog)

Amplifier Output Power8 15 Watts per channel at 8 Ohms

Frequency Response

S/N Ratio

THD+N

Stereo Separation >90 dB (line), >60 dB (speaker)

Volume Gain Range (Analog) -80 dB to 0 dB

Communications

DigitalMedia

Ethernet

USB Supports USB HID class devices

Power Requirements

Power Pack

Minimum 2-Series Control System Update File

Environmental

Temperature 32º to 104º F (0º to 40º C)

Humidity 10% to 90% RH (non-condensing)

Heat Dissipation

Enclosure

Chassis Metal, black finish, vented sides and front

Mounting

Dimensions

Height 7.92 in (202 mm)

Width 10.84 in (276 mm) including bracket

Depth 1.85 in (47 mm) including bracket

Weight

Included Accessory Universal 24 Volt DC Power Pack

9, 10

20 Hz to 20 kHz ±0.5 dB (line), 20 Hz to 16 kHz ±3 dB (speaker)

>95 dB (line), >75 dB (speaker) 20 Hz to 20 kHz A-weighted

<0.005% @ 1 kHz (line), <0.3% @ 1 kHz (speaker)

DM 8G+, HDCP management, EDID format management, CEC

10BASE-T/100BASE-TX, auto-switching, auto-negotiating, auto-discovery, full/half duplex, TCP/IP, UDP/IP, CIP, DHCP, RSTP

2 Amps @ 24 Volts DC; 100-240 Volts AC, 50/60 Hz power pack included

Version 4.003.0015 or later

Power amp off: 50 BTU/Hr; Power amp on: 60 BTU/Hr (typical), 165 BTU/Hr (maximum)

Mounts to a 2-gang electrical box, 2-gang UK (BS 4662) electrical box, or 2-gang European (DIN 49073) electrical box; Bracket includes holder for the included power pack

3.3 lb (1.5 kg) including bracket and power pack

(Continued on following page)

8 • DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C Operations & Installation Guide – DOC. 7126B

+ 30 hidden pages

Crestron DM-RMC-200-C Operations & Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Features and Functions

Applications

Specifications