Crestron DM-RMC-200-C Operations & Installation Manual

Crestron DM-RMC-200-C
DigitalMedia 8G+™ Receiver
& Room Controller 200
Operations & Installation Guide

This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647

1-888-CRESTRON

This device includes an aggregation of separate independent works that are each generally copyrighted by Crestron Electronics, Inc., with all rights

reserved. One of those independent works, Linux Bridge Project, is copyrighted under the GNU GENERAL PUBLIC LICENSE, Version2,

reproduced in “GNU General Public License” on page 35, where the corresponding source code is available at: ftp://ftp.crestron.com/gpl.

Crestron, the Crestron logo, Crestron e-Control, Crestron Toolbox, DigitalMedia, DigitalMedia 8G, DigitalMedia 8G+, DM, DM 8G, DM 8G+,

and Excite are trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and other countries. Dolby, Dolby Digital, and

the double-D symbol are either trademarks or registered trademarks of Dolby Laboratories in the United States and/or other countries. DTS,

DTS-HD Master Audio, and the DTS logos and Symbol are either trademarks or registered trademarks of DTS, Inc. in the United States and/or

other countries. HDMI and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and/or other

countries. Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries. Other trademarks, registered

trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Crestron disclaims any proprietary interest in the marks and names of others.

©2011 Crestron Electronics, Inc.

Regulatory Compliance

As of the date of manufacture, the DM-RMC-200-C has been tested and found to comply with specifications for
CE marking and standards per EMC and Radiocommunications Compliance Labelling.

Federal Communications Commission (FCC) Compliance Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions:
(1) This device may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation.

CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance
could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:

Reorient or relocate the receiving antenna

Increase the separation between the equipment and receiver

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

Consult the dealer or an experienced radio/TV technician for help

Industry Canada (IC) Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver 200

Contents

DigitalMedia 8G+™ Receiver & Room Controller 200:
DM-RMC-200-C 1

Introduction ...............................................................................................................................1

Features and Functions................................................................................................ 1

Applications.................................................................................................................5

Specifications ..............................................................................................................6

Physical Description.................................................................................................. 10

Setup ........................................................................................................................................ 17

Network Wiring......................................................................................................... 17

Identity Code ............................................................................................................. 17

Supplied Hardware.................................................................................................... 18

Installation................................................................................................................. 18

Hardware Hookup .....................................................................................................21

Programming Software............................................................................................................23

Earliest Version Software Requirements for the PC .................................................23

Programming with SIMPL Windows........................................................................ 23

Uploading and Upgrading........................................................................................................ 27

Establishing Communication.....................................................................................27

Firmware ...................................................................................................................29

IP Configuration........................................................................................................ 30

Problem Solving ......................................................................................................................31

Troubleshooting......................................................................................................... 31

Reference Documents................................................................................................32

Further Inquiries........................................................................................................ 32

Future Updates ..........................................................................................................33

Return and Warranty Policies.................................................................................................. 34

Merchandise Returns / Repair Service ......................................................................34

CRESTRON Limited Warranty.................................................................................34

GNU General Public License ..................................................................................................35

Operations & Installation Guide – DOC. 7126B Contents • i

Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver 200

DigitalMedia 8G+™ Receiver
& Room Controller 200:
DM-RMC-200-C

Introduction

The DM-RMC-200-C provides an advanced one-box interface solution for a single
display device as part of a complete Crestron® DigitalMedia™ system. It functions
as a DM 8G+™ receiver, video scaler, audio amplifier, and expanded control
interface, providing a single HDMI
Ethernet, and a variety of control ports. Built-in scaling allows the connected display
to handle virtually any video signal regardless of resolution and format. Its compact,
low-profile design allows the DM-RMC-200-C to be installed discreetly behind a flat
panel display or above a ceiling mounted projector. It connects to the head end or
source location using a single CAT5e or Crestron DM 8G™ cable.1

®

output along with speaker and line level audio,

Features and Functions

• Enhanced DigitalMedia 8G+™ receiver and display controller

• Includes built-in 30 Watt stereo amplifier

• Provides one HDMI or DVI display output

• Includes built-in high-definition video scaler

• Accepts any video source from standard NTSC 480i or PAL 576i to

HD 1080p60 with Deep Color

• Also accepts any computer source from VGA to UXGA/WUXGA

• Scales the source to match the native resolution of virtually any popular

video display or computer monitor

• Provides intelligent frame rate conversion

• Allows motion-adaptive de-interlacing or interlacing

• Allows adjustable overscan or underscan up to 7.5%

(Continued on following page)

1. For DM 8G+ wiring up to 330 feet (100 meters) between devices, use Crestron DM-CBL-8G
DigitalMedia 8G cable, Crestron DM-CBL DigitalMedia cable, Crestron DM-CBL-D DigitalMedia D
cable, or generic CAT5e (or better) UTP or STP. Shielded cable and connectors are recommended to
safeguard against unpredictable environmental electrical noise which may impact performance at
resolutions above 1080p. Refer to the latest version of the Crestron DigitalMedia Infrastructure Guide
(Doc. 4556) for complete wiring guidelines and to the Crestron DigitalMedia Design Guide (Doc.

4789) for complete system design guidelines. The manuals are available from the Crestron Web site at

www.crestron.com/dmresources. All cable sold separately.

2. HDMI requires an appropriate adapter or interface cable to accommodate a DVI signal.
CBL-HD-DVI interface cable sold separately.

2

Operations & Installation Guide – DOC. 7126B DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C • 1

DigitalMedia 8G+™ Receiver 200 Crestron DM-RMC-200-C

Features and Functions

(Continued)

• Provides automatic 3D-to-2D signal conversion1

• Automatically passes 3D video without scaling to 3D capable displays

1

• Includes content-adaptive noise reduction

• 100% HDCP compliant

• Scalable zoom feature enables 2x2, 3x2, 3x3, 4x3, or 4x4 video

wall capability

• Provides analog line and speaker level audio outputs

• DM 8G+ input supports up to 330 foot (100 meter) cable length

• Affords a true one-wire connection to a DM

2

3

®

switcher or transmitter

• Enables device control via CEC, RS-232, IR, or Ethernet

• Provides two relay control ports and two contact sensing inputs

• Provides 10BASE-T/100BASE-TX Ethernet and USB HID (Human

Interface Device) mouse/keyboard ports

• Low-profile design mounts to a 2-gang US, UK, or European
electrical box

• Includes mounting bracket with integral power pack holder

• Allows quick, easy setup and diagnostics via Crestron Toolbox™

software

DigitalMedia 8G+

DigitalMedia 8G+ provides a true one-wire transport for moving high-definition
video, audio, and Ethernet over low-cost twisted pair cable without compression or
repeaters. One eight-conductor twisted pair cable (sold separately) is required,
supporting distances up to 330 feet (100 meters) using Crestron DM 8G cable or
CAT5e.3

Multimedia Display Interface

A single HDMI digital AV output port is provided on the DM-RMC-200-C,
supporting HDMI with HDCP, Deep Color and 3D
multi-channel HD lossless audio as well as WUXGA computer resolutions—all
through a single connection. The HDMI output can also handle DVI signals using an
appropriate adapter or interface cable.

4

Stereo audio outputs are also provided for directly driving a pair of speakers, or for
connection to line inputs on the display or a separate amplifier or AV receiver.
In addition, RS-232, IR, relay, closure sensing, and Ethernet control ports are
provided for controlling the display device and for interfacing with other equipment.

1. Automatically passes 3D video if display device supports it (reverts to pass-through mode
without scaling). Provides automatic 3D-to-2D conversion if display device does not support 3D.

2. Video wall processing requires a separate DM-RMC-200-C for each individual display.

3. For DM 8G+ wiring up to 330 feet (100 meters) between devices, use Crestron DM-CBL-8G
DigitalMedia 8G cable, Crestron DM-CBL DigitalMedia cable, Crestron DM-CBL-D DigitalMedia D
cable, or generic CAT5e (or better) UTP or STP. Shielded cable and connectors are recommended to
safeguard against unpredictable environmental electrical noise which may impact performance at
resolutions above 1080p. Refer to the latest version of the Crestron DigitalMedia Infrastructure Guide
(Doc. 4556) for complete wiring guidelines and to the Crestron DigitalMedia Design Guide (Doc.

4789) for complete system design guidelines. All cable sold separately.

4. HDMI requires an appropriate adapter or interface cable to accommodate a DVI signal.
CBL-HD-DVI interface cable sold separately.

1

, handling 1080p60 HDTV with

2 • DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C Operations & Installation Guide – DOC. 7126B

Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver 200

A single cable connects the DM-RMC-200-C to a DM® switcher or transmitter (each
sold separately), transporting video, audio, control, and networking signals through
one RJ-45 connection.1 Multiple DM-RMC-200-Cs may be installed to handle each
display in a multi-room distribution system, all fed from a central DM switcher. Or, a
single DM-RMC-200-C can be fed straight from a DM 8G+ transmitter, affording a
simple solution for extending a computer or AV signal to a single display.

High-Definition Scaler

Through a distributed scaler approach, DigitalMedia delivers the most flexible and
user-friendly solution for routing multiple disparate sources to many different
display devices. Employing DM receivers with built-in scaling, DM allows an
independent high-performance scaler to be installed at every display device, ensuring
an optimal image on every screen. Distributed scaling allows a high-definition 3D or
high-resolution computer source to be viewed on lower resolution 2D displays
without compromising the original signal.

The DM-RMC-200-C accepts any video source from standard NTSC 480i to HD
1080p60 with Deep Color, as well as computer sources from VGA to
UXGA/WUXGA, and scales them perfectly to match the native resolution of your
video display. A range of common output resolutions is supported to work with
virtually any popular flat-panel display, projector, or computer monitor. Intelligent
frame rate conversion enables support for 24p and PAL format sources, and
3D-to-2D conversion allows 3D content to be fed simultaneously to separate 3D
and 2D displays. Setup and use of the scaler is simplified through fully automatic
operation utilizing the display’s EDID.

2, 3

Video Wall Processing

The DM-RMC-200-C also provides zoom capability on its output to display just a
portion of the source image. Using this feature, multiple units may be combined to
configure a high-definition video wall composed of up to 16 individual displays.
Configurations of 2x2, 3x2, 3x3, 4x3, or 4x4 are supported, and all that is required is
a separate DM-RMC-200-C for each display, and a DM switcher with sufficient
DM 8G+ outputs.

Audio Amplifier

The DM-RMC-200-C is equipped with stereo analog audio outputs, and a built-in
30 Watt stereo amplifier. The output volume is adjustable via a control system using
a keypad, touch screen, or handheld remote. The amplifier provides plenty of power
to drive a pair of local speakers, or use the line output to connect directly to an input
on the display device, a pair of amplified speakers, or a local AV receiver, amplifier,
or sound system.

1. For DM 8G+ wiring up to 330 feet (100 meters) between devices, use Crestron DM-CBL-8G
DigitalMedia 8G cable, Crestron DM-CBL DigitalMedia cable, Crestron DM-CBL-D DigitalMedia D
cable, or generic CAT5e (or better) UTP or STP. Shielded cable and connectors are recommended to
safeguard against unpredictable environmental electrical noise which may impact performance at
resolutions above 1080p. Refer to the latest version of the Crestron DigitalMedia Infrastructure Guide
(Doc. 4556) for complete wiring guidelines and to the Crestron DigitalMedia Design Guide (Doc.

4789) for complete system design guidelines. All cable sold separately.

2. Automatically passes 3D video if display device supports it (reverts to pass-through mode
without scaling). Provides automatic 3D-to-2D conversion if display device does not support 3D.

3. EDID (Extended Display Identification Data) is data embedded in an HDMI, DVI, or VGA signal that
enables a display device to tell the source device what resolutions and formats it can support, allowing
the source to configure itself automatically to feed the best signal that both devices can support.

Operations & Installation Guide – DOC. 7126B DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C • 3

DigitalMedia 8G+™ Receiver 200 Crestron DM-RMC-200-C

LAN Connectivity

Along with high-definition AV and control, DigitalMedia also integrates high-speed
Ethernet networking for a total signal distribution solution. The DM-RMC-200-C
includes a 10BASE-T/100BASE-TX Ethernet port, providing a convenient LAN
connection for a local network device.

Keyboard/Mouse Extender

The DM-RMC-200-C also functions as a keyboard/mouse extender, allowing a USB
HID-compliant keyboard and/or mouse to be connected at the display location, and
used to control a computer or other component located at the central equipment rack
or some other location.

Embedded Device Control

The DM-RMC-200-C includes built-in RS-232, IR, and Ethernet control ports to
allow programmable control of the display device connected to it. It can also provide
an alternative to these conventional control methods by harnessing the CEC
(Consumer Electronics Control) signal embedded in HDMI. Through its connection
to the control system, the DM-RMC-200-C provides a gateway for controlling the
display device right through the HDMI connection, potentially eliminating the need
for any dedicated control wires or IR probes.

Two low-voltage relay ports are also included on the DM-RMC-200-C for control of
a projection screen or lift. In addition, there are two discrete digital input ports to
accommodate room occupancy sensors, power sensors, or contact closures for
enhanced automation and monitoring.

Low-Profile Installation

Its low-profile design makes the DM-RMC-200-C perfect for installation behind a
flat-panel display or above a ceiling-mounted projector. It mounts to a standard
2-gang US, UK, or European electrical box using the mounting bracket provided.
The bracket includes a convenient holder for the external power pack, providing for
a clean installation that protrudes only 1.6 inches (~41 mm) from the mounting
surface.

Connections for the display device are all positioned along the top and bottom of the
unit for a clean, serviceable installation. The DigitalMedia and relay connections are
provided on the rear panel within the electrical box. Speakers may be connected to
either the top panel or the rear. One of the digital input control ports is located on the
rear panel, with the other provided on the bottom. An array of indicators is provided
on the front of the DM-RMC-200-C for easy setup and troubleshooting.

4 • DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C Operations & Installation Guide – DOC. 7126B

Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver 200

Applications

The diagram below shows a DM-RMC-200-C in a standalone application. In this
application, the DM-RMC-200-C is used with a DM 8G+ transmitter such as the
DM-TX-201-C and is not used with a DM switcher.

DM-RMC-200-C in a Standalone Application

Operations & Installation Guide – DOC. 7126B DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C • 5

DigitalMedia 8G+™ Receiver 200 Crestron DM-RMC-200-C

Specifications

Specifications for the DM-RMC-200-C are listed in the following table.

DM-RMC-200-C Specifications

SPECIFICATION DETAILS

Video

Scaler1

Input Signal Type

Output Signal Types HDMI, DVI5

Formats

Input Resolutions

Progressive

HD video scaler, motion-adaptive
deinterlacer, interlacer, intelligent frame
rate conversion, Deep Color support,
3D-to-2D conversion
noise reduction, widescreen format
selection (zoom, stretch, maintain
aspect ratio, or 1:1), video wall
processing (2x2, 3x2, 3x3, 4x3, or 4x4)

DM 8G+ (DigitalMedia over one CAT5e
twisted pair copper wire)

HDMI with Deep Color & 3D
HDCP content protection support

640 x 480 @ 60 Hz
720 x 480 @ 60 Hz (480p)
720 x 576 @ 50 Hz (576p)
800 x 600 @ 60 Hz
848 x 480 @ 60 Hz
852 x 480 @ 60 Hz
854 x 480 @ 60 Hz
1024 x 768 @ 60 Hz
1024 x 852 @ 60 Hz
1024 x 1024 @ 60 Hz
1280 x 720 @ 50 Hz (720p50)
1280 x 720 @ 60 Hz (720p60)
1280 x 768 @ 60 Hz
1280 x 800 @ 60 Hz
1280 x 960 @ 60 Hz
1280 x 1024 @ 60 Hz
1360 x 768 @ 60 Hz
1365 x 1024 @ 60 Hz
1366 x 768 @ 60 Hz
1400 x 1050 @ 60 Hz
1440 x 900 @ 60 Hz
1600 x 900 @ 60 Hz
1600 x 1200 @ 60 Hz
1680 x 1050 @ 60 Hz
1920 x 1080 @ 24 Hz (1080p24)
1920 x 1080 @ 25 Hz (1080p25)
1920 x 1080 @ 50 Hz (1080p50)
1920 x 1080 @ 60 Hz (1080p60)
1920 x 1200 @ 60 Hz
plus any other resolution allowed by
HDMI up to 165 MHz pixel clock

2

, content-adaptive

4

2

, DVI,

3

(Continued on following page)

6 • DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C Operations & Installation Guide – DOC. 7126B

Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver 200

DM-RMC-200-C Specifications (Continued)

SPECIFICATION DETAILS

Video

Input Resolutions (Continued)

Interlaced

Scaler Output Resolutions

Progressive

Interlaced

Pass-Thru Output Resolutions Matched to input

Audio

Input Signal Type DM 8G+

Output Signal Types

Formats

HDMI

Analog Stereo 2-Channel

Digital-to-Analog Conversion 24-bit 48 kHz

720 x 480 @ 30 Hz (480i)
720 x 576 @ 25 Hz (576i)
1920 x 1080 @ 25 Hz (1080i25)
1920 x 1080 @ 30 Hz (1080i30)
plus any other resolution allowed by
HDMI up to 165 MHz pixel clock

640 x 480 @ 60 Hz
720 x 480 @ 60 Hz (480p)
720 x 576 @ 50 Hz (576p)
800 x 600 @ 60 Hz
848 x 480 @ 60 Hz
1024 x 768 @ 60 Hz

6

1280 x 720 @ 50 Hz (720p50)
1280 x 720 @ 60 Hz (720p60)
1280 x 768 @ 60 Hz
1280 x 800 @ 60 Hz

6

1280 x 960 @ 60 Hz
1280 x 1024 @ 60Hz
1360 x 768 @ 60 Hz
1366 x 768 @ 60 Hz
1400 x 1050 @ 60 Hz
1440 x 900 @ 60 Hz6
1600 x 900 @ 60 Hz

6

6

7

1600 x 1200 @ 60 Hz
1680 x 1050 @ 60 Hz6
1920 x 1080 @ 50 Hz (1080p50)
1920 x 1080 @ 60 Hz (1080p60)
1920 x 1200 @ 60 Hz

7

720 x 480 @ 30 Hz (480i)
720 x 576 @ 25 Hz (576i)
1920 x 1080 @ 25 Hz (1080i25)
1920 x 1080 @ 30 Hz (1080i30)

HDMI, analog stereo (speaker and
line level)

Dolby Digital®, Dolby Digital EX, Dolby
Digital Plus, Dolby® TrueHD, DTS®,
DTS-ES, DTS 96/24, DTS-HD High Res,
DTS-HD Master Audio™, up to 8ch PCM

(Continued on following page)

Operations & Installation Guide – DOC. 7126B DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C • 7

DigitalMedia 8G+™ Receiver 200 Crestron DM-RMC-200-C

DM-RMC-200-C Specifications (Continued)

SPECIFICATION DETAILS

Audio (Continued)

Performance (Analog)

Amplifier Output Power8 15 Watts per channel at 8 Ohms

Frequency Response

S/N Ratio

THD+N

Stereo Separation >90 dB (line), >60 dB (speaker)

Volume Gain Range (Analog) -80 dB to 0 dB

Communications

DigitalMedia

Ethernet

USB Supports USB HID class devices

Power Requirements

Power Pack

Minimum 2-Series Control System
Update File

Environmental

Temperature 32º to 104º F (0º to 40º C)

Humidity 10% to 90% RH (non-condensing)

Heat Dissipation

Enclosure

Chassis Metal, black finish, vented sides and front

Mounting

Dimensions

Height 7.92 in (202 mm)

Width 10.84 in (276 mm) including bracket

Depth 1.85 in (47 mm) including bracket

Weight

Included Accessory Universal 24 Volt DC Power Pack

9, 10

20 Hz to 20 kHz ±0.5 dB (line),
20 Hz to 16 kHz ±3 dB (speaker)

>95 dB (line), >75 dB (speaker)
20 Hz to 20 kHz A-weighted

<0.005% @ 1 kHz (line),
<0.3% @ 1 kHz (speaker)

DM 8G+, HDCP management, EDID
format management, CEC

10BASE-T/100BASE-TX, auto-switching,
auto-negotiating, auto-discovery,
full/half duplex, TCP/IP, UDP/IP,
CIP, DHCP, RSTP

2 Amps @ 24 Volts DC;
100-240 Volts AC, 50/60 Hz power pack
included

Version 4.003.0015 or later

Power amp off: 50 BTU/Hr;
Power amp on: 60 BTU/Hr (typical),
165 BTU/Hr (maximum)

Mounts to a 2-gang electrical box,
2-gang UK (BS 4662) electrical box,
or 2-gang European (DIN 49073)
electrical box;
Bracket includes holder for the included
power pack

3.3 lb (1.5 kg) including bracket and
power pack

(Continued on following page)

8 • DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C Operations & Installation Guide – DOC. 7126B

Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver 200

DM-RMC-200-C Specifications (Continued)

SPECIFICATION DETAILS

Available Accessories

CBL-HD Crestron Certified HDMI Interface Cable

CBL-HD-DVI

CBL-RCA2

CBL-SPK-P-35 Speaker Cable, 16 AWG, Plenum, 35 ft

CNSP-XX Custom Serial Interface Cable

DM-CBL-8G DigitalMedia 8G Cable

DM-8G-CONN-100 DigitalMedia 8G Cable Connectors

Excite™ Series In-Wall and In-Ceiling Speakers

FS6

FSDI8 8” Drop-in Ceiling Speakers, Pair

IRP2 IR Emitter Probe

MP-WP100

MP-WP140

MP-WP152 Media Presentation Wall Plate – HDMI

MP-WP181-C

MPI-WP100

MPI-WP150

MPI-WP181-C

1. Using the DMTool in Crestron Toolbox™, the scaler can be enabled/disabled.

2. Automatically passes 3D video if display device supports it (reverts to pass-through mode
without scaling). Provides automatic 3D-to-2D conversion if display device does not support 3D.

3. Video wall processing requires a separate DM-RMC-200-C for each individual display.

4. For DM 8G+ wiring up to 330 feet (100 meters) between devices, use Crestron DM-CBL-8G
DigitalMedia 8G cable, Crestron DM-CBL DigitalMedia cable, Crestron DM-CBL-D DigitalMedia D
cable, or generic CAT5e (or better) UTP or STP. Shielded cable and connectors are recommended to
safeguard against unpredictable environmental electrical noise which may impact performance at
resolutions above 1080p. Refer to the latest version of the Crestron DigitalMedia Infrastructure Guide
(Doc. 4556) for complete wiring guidelines and to the Crestron DigitalMedia Design Guide (Doc.

4789) for complete system design guidelines.

5. HDMI requires an appropriate adapter or interface cable to accommodate a DVI signal.
CBL-HD-DVI interface cable sold separately.

6. With or without reduced blanking.

7. With reduced blanking only.

8. Using the DMTool in Crestron Toolbox, the amplifier can be enabled/disabled.

9. The latest software versions can be obtained from the Crestron Web site. Refer to the NOTE
following these footnotes.

10. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product
Catalog for a complete list of 2-Series control systems.

Crestron Certified HDMI to DVI Interface
Cable

Crestron

®

Certified RCA Stereo Audio

Interface Cable

6.5” 2-Way Surface Mount Speakers,
Pair

Media Presentation Wall Plate – RCA
Stereo Audio

Media Presentation Wall Plate – DVI with
Mini-TRS Stereo Audio

Media Presentation Wall Plate –
DigitalMedia 8G+

Media Presentation Wall Plate –
International Version – RCA Stereo Audio

Media Presentation Wall Plate –
International Version – HDMI

Media Presentation Wall Plate –
International Version – DigitalMedia 8G+

NOTE: Crestron software and any files on the Web site are for authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIP) only. New users
may be required to register to obtain access to certain areas of the site (including the
FTP site).

Operations & Installation Guide – DOC. 7126B DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C • 9

DigitalMedia 8G+™ Receiver 200 Crestron DM-RMC-200-C

Physical Description

This section provides information on the connections, controls and indicators
available on your DM-RMC-200-C.

DM-RMC-200-C Physical View (Front Panel View)

DM-RMC-200-C Physical Views (Top Panel View)

DM-RMC-200-C Physical Views (Bottom and Rear Panel View)

10 • DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C Operations & Installation Guide – DOC. 7126B

Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver 200

DM-RMC-200-C Overall Dimensions (Front and Side Panel Views without Mounting Bracket Installed)

7.63 in

(194 mm)

7.48 in

(190 mm)

2.0

7.92 in

(202 mm)

7.55 in

(192 mm)

1.06 in

(27 mm)

DM-RMC-200-C Overall Dimensions (Front Panel View with Mounting Bracket Installed)

10.84 in

(276 mm)

2.0

1.40 in

(36 mm)

1.30 in

(33 mm)

4.93 in

(126 mm)

3.29 in

(84 mm)

Operations & Installation Guide – DOC. 7126B DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C • 11

DigitalMedia 8G+™ Receiver 200 Crestron DM-RMC-200-C

DM-RMC-200-C Overall Dimensions (Side Panel View with Mounting Bracket Installed)

1.78 in

1.85 in

(47 mm)

DM-RMC-200-C Connectors, Controls & Indicators (Front Panel View)

(46 mm)

2.0

1

3

5

2

4

6

12 • DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C Operations & Installation Guide – DOC. 7126B

Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver 200

DM-RMC-200-C Connectors, Controls & Indicators (Top Panel View)

7

DM-RMC-200-C Connectors, Controls & Indicators (Bottom Panel View)

11 12

8

13

9 10

14

15

DM-RMC-200-C Connectors, Controls & Indicators (Rear Panel View)

16

17

19

20

18

Operations & Installation Guide – DOC. 7126B DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C • 13

DigitalMedia 8G+™ Receiver 200 Crestron DM-RMC-200-C

Connectors, Controls & Indicators

#

CONNECTORS

CONTROLS &

INDICATORS

1

,

DESCRIPTION

1 PWR LED

2 DM LINK LED

3 VIDEO LED

4 USB HID LED

5

SETUP

(LED and Button)

6 RESET

7

AUDIO OUT R, L

(Speaker)

2

8

AUDIO OUT R, L (Line)

3

LAN

24 V

PIN 8

GREEN

LED

9

PIN 1

AMBER

LED

10

2.0A MAX

(1) Green LED, indicates operating
power supplied from local power pack

(1) Green LED, indicates connection to
an upstream DM device

(1) Green LED, indicates video signal
presence and lock status

(1) Green LED, indicates a valid device
connection and activity on the USB HID
port

(1) Red LED and (1) miniature recessed
push button for Ethernet setup

(1) Miniature recessed push button for
hardware reset

(2) 2-pin 5 mm detachable terminal
blocks;
Left and Right speaker-level audio
outputs;
Paralleled with rear panel AUDIO OUT
connectors;
Wire Size: Connector accepts 12 AWG
maximum;
Output Power: 15 Watts per channel at
8 Ohms

(2) RCA female;
Stereo unbalanced line-level audio
output;
Output Impedance: 100 Ohms nominal;
Maximum Output Level: 2 V

rms

(1) 8-pin RJ-45 female, shielded, with
two LED indicators;
10BASE-T/100BASE-TX Ethernet port;
Green LED indicates Ethernet link status;
Amber LED indicates Ethernet activity

PIN SIGNAL PIN SIGNAL

1 TX + 5 N/C
2 TX - 6 RX ­3 RX + 7 N/C
4 N/C 8 N/C

(1) 2.1 mm barrel DC power jack;
24 Volt DC power input;
Power pack included

(Continued on following page)

14 • DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C Operations & Installation Guide – DOC. 7126B

Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver 200

Connectors, Controls & Indicators (Continued)

#

CONNECTORS

CONTROLS &

INDICATORS

1

,

DESCRIPTION

11

12

13

14

15

16

17

18

DIG IN

HDMI OUT

USB HID

AUDIO OUT L, R

(Speaker) 2

RELAY 1-2

COM

IR 1-2

(1) 2-pin 3.5 mm detachable terminal
block;
Digital/contact closure sensing input;
Rated for 0-24 Volts DC, referenced
to GND;
Input Impedance: 2.2k Ohms pulled up to
5 Volts DC;
Logic Threshold: 2.5 Volts DC nominal
with 1 Volt hysteresis band

(1) 19-pin Type A HDMI female;
HDMI digital video/audio output;
Also supports DVI4

(1) USB Type A female;
USB 2.0 host port for connection of a
mouse/keyboard or other USB
HID-compliant device

(1) 5-pin 3.5 mm detachable terminal
block, bidirectional RS-232 port;
Up to 115.2k baud, hardware and
software handshaking support

(1) 4-pin 3.5 mm detachable terminal
block comprising two IR/Serial ports:
IR output up to 1.1 MHz;
1-way serial TTL/RS-232 (0-5 Volts) up
to 19200 baud

(1) 6-32 screw, chassis ground lug

(2) 2-pin 5 mm detachable terminal
blocks;
Left and Right speaker-level audio
outputs;
Paralleled with top panel AUDIO OUT
(Speaker) connectors;
Wire Size: Connector accepts 12 AWG
maximum;
Output Power: 15 Watts per channel at
8 Ohms

(1) 4-pin 3.5 mm detachable terminal
block comprising two normally open,
isolated relays;
Rated 1 Amp, 30 Volts AC/DC;
MOV arc suppression across contacts

5

(Continued on following page)

Operations & Installation Guide – DOC. 7126B DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C • 15

DigitalMedia 8G+™ Receiver 200 Crestron DM-RMC-200-C

Connectors, Controls & Indicators (Continued)

#

CONNECTORS

CONTROLS &

INDICATORS

1

,

DESCRIPTION

19

DIG IN

(1) 2-pin 3.5 mm detachable terminal
block;
Digital/contact closure sensing input;
Rated for 0-24 Volts DC, referenced
to GND;
Input Impedance: 2.2k Ohms pulled up to
5 Volts DC;
Logic Threshold: 2.5 Volts DC nominal
with 1 Volt hysteresis band

20

AMBER

LED

DM IN

GREEN

LED

(1) 8-pin RJ-45 female, shielded, with
two LED indicators;
DM 8G+ input;

6

Connects to DM 8G+ output of a DM
switcher, transmitter, or other DM device
via CAT5e or Crestron DM-CBL-8G
cable7;

PIN 8

PIN 1

Green LED indicates DM link status;
Solid amber LED indicates HDCP video;
Blinking amber LED indicates non-HDCP
video

1. Interface connectors for the AUDIO OUT (Speaker), DIG IN, COM, IR, and RELAY ports are
provided with the unit.

2. The set of speaker-level audio outputs on the top panel and the set of speaker-level audio outputs on
the rear panel cannot be used simultaneously. Either set of speaker-level audio outputs should be used
at one time.

3. To determine which is pin 1 on the cable, hold the cable so that the end of the eight pin modular plug
is facing away from you, with the clip down and copper side up. Pin 1 is on the far left.

4. HDMI requires an appropriate adapter or interface cable to accommodate a DVI signal.
CBL-HD-DVI interface cable sold separately.

5. Maximum string length for serial commands sent via the IR port should be no greater than
40 characters.

6. The DM IN port consists of one RJ-45 connector. Refer to the following table for the
connector pinouts.

DM IN Connector Pinouts

18

PIN # WIRE COLOR PIN # WIRE COLOR

1 Orange/White 5 Blue/White

2 Orange 6 Green

3 Green/White 7 Brown/White

4 Blue 8 Brown

7. For DM 8G+ wiring up to 330 feet (100 meters) between devices, use Crestron DM-CBL-8G
DigitalMedia 8G cable, Crestron DM-CBL DigitalMedia cable, Crestron DM-CBL-D DigitalMedia D
cable, or generic CAT5e (or better) UTP or STP. Shielded cable and connectors are recommended to
safeguard against unpredictable environmental electrical noise which may impact performance at
resolutions above 1080p. Refer to the latest version of the Crestron DigitalMedia Infrastructure Guide
(Doc. 4556) for complete wiring guidelines and to the Crestron DigitalMedia Design Guide (Doc.

4789) for complete system design guidelines. All cable sold separately.

16 • DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C Operations & Installation Guide – DOC. 7126B

Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver 200

Setup

Network Wiring

When wiring the DM network, consider the following:

• Use Crestron Certified Wire.

• Use Crestron power supplies for Crestron equipment.

CAUTION: Failure to use Crestron power supplies could cause equipment
damage or void the Crestron warranty.

• Provide sufficient power to the system.

• For DM 8G+ wiring up to 330 feet (100 meters) between devices, use

Crestron DM-CBL-8G DigitalMedia 8G cable, Crestron DM-CBL
DigitalMedia cable, Crestron DM-CBL-D DigitalMedia D cable, or generic
CAT5e (or better) UTP or STP. Shielded cable and connectors are
recommended to safeguard against unpredictable environmental electrical
noise which may impact performance at resolutions above 1080p. Refer to
the latest version of the Crestron DigitalMedia Infrastructure Guide (Doc.

4556) for complete wiring guidelines and to the Crestron DigitalMedia
Design Guide (Doc. 4789) for complete system design guidelines. The
manuals are available from the Crestron Web site at

www.crestron.com/dmresources.

The DM-RMC-200-C also uses high-speed Ethernet for communications between
the device and a control system, computer, media server, and other IP-based devices.
For general information on connecting Ethernet devices in a Crestron system, refer to
the latest version of the Crestron e-Control
available from the Crestron Web site (www.crestron.com/manuals). For information
specifically related to Ethernet connectivity using DigitalMedia devices, refer to the
latest version of the Crestron IP Considerations Guide for the IT Professional (Doc.

4579), which is also available from the Crestron Web site

www.crestron.com/dmresources).

(

®

Reference Guide (Doc. 6052), which is

Identity Code

NOTE: In the SIMPL Windows program, the IP ID of the DM-RMC-200-C is
assigned automatically and does not require additional programming when the
DM-RMC-200-C is dropped onto an output card of a DM switcher. Use the
information below when the DM-RMC-200-C is dropped directly into an Ethernet
slot on the control system in SIMPL Windows without a DM switcher.

The IP ID is set within the DM-RMC-200-C IP table using Crestron Toolbox™.
For information on setting an IP table, refer to the Crestron Toolbox help file.
The IP IDs of multiple DM-RMC-200-C devices in the same system must be unique.

When setting the IP ID, consider the following:

• The IP ID of each unit must match an IP ID specified in the SIMPL
Windows program.

• Each device using IP to communicate with a control system must have a
unique IP ID.

Operations & Installation Guide – DOC. 7126B DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C • 17

DigitalMedia 8G+™ Receiver 200 Crestron DM-RMC-200-C

Supplied Hardware

The hardware supplied with the DM-RMC-200-C is listed in the following table.

Supplied Hardware for the DM-RMC-200-C

DESCRIPTION PART NUMBER QUANTITY

Mounting Bracket 2029286 1

Screws, 6-32 x 1”, Pan, Phil 2007250 6

Screws, 6-32 x 3/4”, Slot 2009211 4

Tie Wraps 2013608 2

Installation

Ventilation

Mounting the DM-RMC-200-C

The DM-RMC-200-C should be used in a well-ventilated area. The venting holes
should not be obstructed under any circumstances.

To prevent overheating, do not operate this product in an area that exceeds the
environmental temperature range listed in the table of specifications.

The DM-RMC-200-C mounts to a 2-gang electrical box (not included). To mount
the DM-RMC-200-C, perform the following steps (refer to the illustration on the
following page):

1. Using the four included 6-32 x 3/4” slot head screws (2009211), attach the
included mounting bracket to the electrical box.

2. Ground the DM-RMC-200-C and attach the proper cables to the rear of the
unit (refer to “Hardware Hookup” on page 21 for information).

3. Using four of the included 6-32 x 1” Phillips head screws (2007250), attach
the DM-RMC-200-C to the mounting bracket.

CAUTION: Excess wire that is pinched between the DM-RMC-200-C and the
electrical box can short out. Ensure that all excess wire is completely inside the
electrical box and is not between the box and the DM-RMC-200-C.

18 • DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C Operations & Installation Guide – DOC. 7126B

Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver 200

Mounting the DM-RMC-200-C

2-Gang

Mounting

Bracket

(2029286)

#6-32 x 3/4”

Slot Head Screws (4)

(2009211)

#6-32 x 1”

Phillips Head Screws (4)

(2007250)

0

Electrical Box

(Not Included)

Installing the Power Pack

The included mounting bracket (2029286), which is used to attach the

DM-RMC-200-C to an electrical box, provides a holder for the included power pack.
To install the power pack, perform the following steps (refer to the illustration on the
following page):

1. Slide the power pack into the holder.

2. Using two of the included 6-32 x 1” Phillips head screws (2007250), thread
the screws through the two holes on the front of the power pack holder to
hold the power pack in place.

3. Using the two included tie wraps, thread a tie wrap through the hole on the
top and bottom of the holder, and then fasten the tie wraps to the power
pack cable.

Operations & Installation Guide – DOC. 7126B DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C • 19

DigitalMedia 8G+™ Receiver 200 Crestron DM-RMC-200-C

Installing the Power Pack

Power Pack

Holder

0

Tie-Wrap
Holes (2)

#6-32 x 1”

Phillips Head Screws (2)

(2007250)

Power Pack

(Included)

Installation of the power pack in the holder is shown below.

Power Pack Installed in Holder of DM-RMC-200-C Mounting Bracket

20 • DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C Operations & Installation Guide – DOC. 7126B

Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver 200

Hardware Hookup

Make the necessary connections as called out in the following illustrations. Refer to
“Network Wiring” on page 17. Apply power after all connections have been made.

Hardware Connections for the DM-RMC-200-C (Top Panel View)

AUDIO OUT R, L

(SPEAKER):

Amplified Stereo

Audio Output

AUDIO OUT R, L

(LINE):

Stereo Unbalanced

Line-Level

Audio Output

LAN:

10BASE-T/

100BASE-TX

Ethernet to Local

Network Device

Hardware Connections for the DM-RMC-200-C (Bottom Panel View)

USB HID:

HDMI OUT:

Digital Video/

Audio Output

DIG IN:

Software

Programmable

Digital Input

From USB

HID-Compliant

Device

COM:

To RS-232

Device

IR:

To IR

Controllable

Device

24 V

2.5A MAX:

From Power Pack

(Included)

Operations & Installation Guide – DOC. 7126B DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C • 21

DigitalMedia 8G+™ Receiver 200 Crestron DM-RMC-200-C

Hardware Connections for the DM-RMC-200-C (Rear Panel View)

AUDIO OUT L, R

Ground

RELAY 1-2:

To

Controllable

Devices

(SPEAKER):

Amplified Stereo

Audio Output

DM IN:

From DM Switcher,

Transmitter,

or Other DM Device

DIG IN:

Software Programmable

Digital Input

NOTE: Ensure that the unit is properly grounded by connecting the chassis ground
lug to an earth ground (building steel).

NOTE: Do not connect the set of speaker-level audio outputs on the top panel and
the set of speaker-level audio outputs on the rear panel simultaneously. Only one set
of speaker-level audio outputs can be used at one time.

NOTE: For DM 8G+ wiring up to 330 feet (100 meters) between devices, use
Crestron DM-CBL-8G DigitalMedia 8G cable, Crestron DM-CBL DigitalMedia
cable, Crestron DM-CBL-D DigitalMedia D cable, or generic CAT5e (or better)
UTP or STP. Shielded cable and connectors are recommended to safeguard against
unpredictable environmental electrical noise which may impact performance at
resolutions above 1080p. Refer to the latest version of the Crestron DigitalMedia
Infrastructure Guide (Doc. 4556) for complete wiring guidelines and to the Crestron
DigitalMedia Design Guide (Doc. 4789) for complete system design guidelines.

22 • DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C Operations & Installation Guide – DOC. 7126B

Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver 200

Programming Software

Have a question or comment about Crestron software?

Answers to frequently asked questions (FAQs) can be viewed in the Online Help
section of the Crestron Web site. To post a question or view questions you have
submitted to Crestron’s True Blue Support, log in at www.crestron.com/support.
First-time users will need to establish a user account.

Earliest Version Software Requirements for the PC

NOTE: Crestron recommends that you use the latest software to take advantage of
the most recently released features. The latest software is available from the Crestron
Web site (www.crestron.com/software).

Crestron provides an assortment of Windows®-based software tools to develop a
customized system. Use Crestron SIMPL Windows to create a program to control the
DM-RMC-200-C.

Configuration Manager

Programming with SIMPL Windows

SIMPL Windows is Crestron’s premier software for programming Crestron control
systems. It is organized into two separate but equally important “Managers”:
Configuration and Program.

Configuration Manager is the view where programmers “build” a Crestron control
system by selecting hardware from the Device Library.

1. To incorporate the DM-RMC-200-C into the system, drag the
DM-RMC-200-C from the DigitalMedia | DM Receivers folder of the
Device Library and drop it into either of the following in System Views:

• A compatible output card of a DM switcher

• Directly to a card in the Ethernet slot of the control system

(used without a DM switcher)

Locating the DM-RMC-200-C in the Device Library

Operations & Installation Guide – DOC. 7126B DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C • 23

DigitalMedia 8G+™ Receiver 200 Crestron DM-RMC-200-C

The system tree of the control system displays the DM-RMC-200-C in the
appropriate slot with a default IP ID as shown in the following illustrations.
In the first example, the DM-RMC-200-C is used with the DMCO-50
output card in a DM-MD8X8 switcher. In the second example, the
DM-RMC-200-C is used with the C2ENET-2 card in an Ethernet slot on
the control system.

C2ENET-2 Device, Slot 8 (Using Output Card in a DM Switcher)

24 • DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C Operations & Installation Guide – DOC. 7126B

Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver 200

C2ENET-2 Device, Slot 8 (Using Ethernet Slot on Control System)

2. If additional DM-RMC-200-C devices are to be added, repeat step 1 for
each device. Each DM-RMC-200-C device is assigned a different
IP ID.

3. If necessary, double-click a device to open the “Device Settings” window
and change the IP ID as shown in the following illustration.

“Device Settings: Crestron DM-RMC-200-C” Window

NOTE: The ID code specified in the SIMPL Windows program must
match the IP ID of each unit. Refer to “Identity Code” on page 17.

Operations & Installation Guide – DOC. 7126B DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C • 25

DigitalMedia 8G+™ Receiver 200 Crestron DM-RMC-200-C

Program Manager

Program Manager is the view where programmers “program” a Crestron control
system by assigning signals to symbols.

The symbol can be viewed by double-clicking the icon or dragging it into Detail
View. Each signal in the symbol is described in the SIMPL Windows help file (F1).

26 • DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C Operations & Installation Guide – DOC. 7126B

Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver 200

Uploading and Upgrading

Crestron recommends using the latest programming software and that each device
contains the latest firmware to take advantage of the most recently released features.
However, before attempting to upload or upgrade it is necessary to establish
communication. Once communication has been established, files (for example,
firmware) can be transferred to the device. In addition, the IP table of the device can
be configured.

Establishing Communication

Use Crestron Toolbox for communicating with the DM-RMC-200-C; refer to the
Crestron Toolbox help file for details.

A PC running Crestron Toolbox communicates with the DM-RMC-200-C in the
following ways:

• Via a DM switcher using TCP/IP or USB communication. TCP/IP provides
a faster method of communication than USB.

• Via the LAN port of the DM-RMC-200-C using TCP/IP communication.
In this scenario, the DM-RMC-200-C is used in a standalone configuration
(i.e., a DM switcher is not used).

Via DM Switcher

TCP/IP Communication via DM Switcher

PC Running

Crestron Toolbox

To establish TCP/IP communication between the PC and the DM-RMC-200-C via
the DM switcher:

1. Establish communication between the PC and the DM switcher as described
in the latest version of the DigitalMedia Switchers Operations Guide
(Doc. 6755).

2. Use the Device Discovery Tool in Crestron Toolbox to find the IP address
of the DM-RMC-200-C. The tool is available in Toolbox version 1.15.143
or later.

3. Use the Address Book in Crestron Toolbox to create an entry for the
DM-RMC-200-C using the TCP connection type, and enter the IP address
of the DM-RMC-200-C.

4. Display the “System Info” window of the DM-RMC-200-C (click the
icon); communications are confirmed when the device information

is displayed.

LAN

DM Switcher

DM 8G+

DM-RMC-200-C

Operations & Installation Guide – DOC. 7126B DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C • 27

DigitalMedia 8G+™ Receiver 200 Crestron DM-RMC-200-C

USB Communication via DM Switcher

Via LAN Port

PC Running

Crestron Toolbox

USB

DM Switcher

DM 8G+

DM-RMC-200-C

To establish USB communication between the PC and the DM switcher:

1. Use the Address Book in Crestron Toolbox to create an entry using the
expected communication protocol (USB). When multiple USB devices are
connected, identify the DM switcher by entering “DM-MD8X8”,
“DM-MD16X16”, or “DM-MD32X32” in the Model textbox, the unit’s
serial number in the Serial textbox, or the unit’s hostname in the Hostname
textbox. The hostname can be found in the “System Info” window in the
section marked Ethernet; however, communications must be established in
order to see this information in the “System Info” window.

2. Display the “System Info” window (click the

icon); communications

are confirmed when the device information is displayed.

TCP/IP Communication via LAN Port of DM-RMC-200-C

PC Running

Crestron Toolbox

LAN

DM-RMC-200-C

To establish TCP/IP communication between the PC and the DM-RMC-200-C via
the LAN port of the DM-RMC-200-C:

1. Use the Device Discovery Tool in Crestron Toolbox to find the IP address
of the DM-RMC-200-C. The tool is available in Toolbox version 1.15.143
or later.

NOTE: When the DM-RMC-200-C is used in a standalone configuration
(i.e., without a DM switcher), DHCP is enabled by default. If desired, a
default IP address (192.168.1.245) can be assigned by holding down its
SETUP button while applying power. This IP address overwrites any
previous settings and remains until it is changed manually.

2. Use the Address Book in Crestron Toolbox to create an entry for the
DM-RMC-200-C using the TCP connection type, and enter the IP address
of the DM-RMC-200-C.

3. Display the “System Info” window of the DM-RMC-200-C (click the
icon); communications are confirmed when the device information

is displayed.

28 • DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C Operations & Installation Guide – DOC. 7126B

Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver 200

4. (Optional) If additional changes to TCP/IP settings are desired,
do the following:

a. Assign an IP address, IP mask, and default router for the

DM-RMC-200-C via the Crestron Toolbox (Functions | Ethernet
Addressing).

b. Close the “System Info” window.

c. In Crestron Toolbox, change the Address Book entry for the

DM-RMC-200-C so that it uses the IP address assigned in step 4a.

d. Display the “System Info” window of the DM-RMC-200-C (click

the
information is displayed.

icon); communications are confirmed when the device

Firmware

Firmware files may be distributed from programmers to installers or from Crestron
to dealers. Firmware upgrades are available from the Crestron Web site as new
features are developed after product releases. For details on upgrading, refer to the
Crestron Toolbox help file.

Check the Crestron Web site to find the latest firmware. (New users may be required
to register to obtain access to certain areas of the site, including the FTP site.)

To upgrade DM-RMC-200-C firmware:

1. Do either of the following:

• If the DM-RMC-200-C is connected to a DM switcher, use the
Device Discovery Tool in Crestron Toolbox to find the IP address
of the switcher.

• If the DM-RMC-200-C is being used in a standalone configuration
(not used with a DM switcher), use the Device Discovery Tool to
find the IP address of the DM-RMC-200-C.

2. Add the IP address found in step 1 to the Address Book in Toolbox.

3. Download the appropriate .puf file from the Crestron Web site to your PC.

4 Double-click the .puf file. The Toolbox Address Book opens.

5. From the list in the Address Book, select the DM switcher (if the
DM-RMC-200-C is connected to a switcher) or the DM-RMC-200-C (if the
DM-RMC-200-C is used in a standalone configuration), and then click OK.

Either of the following occurs:

• If the DM switcher was selected, a DM device list is displayed that
allows you to upgrade all DM devices connected to the switcher.

• If the DM-RMC-200-C was selected, a DM device list is displayed
that allows you to upgrade the DM-RMC-200-C only.

In the DM device lists that are displayed, the checkbox of any item that
needs to be upgraded is automatically selected.

6. Click Update.

7. After the process is complete, click Recheck to verify the upgrade.

Operations & Installation Guide – DOC. 7126B DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C • 29

DigitalMedia 8G+™ Receiver 200 Crestron DM-RMC-200-C

IP Configuration

If the DM-RMC-200-C is used in a standalone configuration (i.e., not connected to a
DM switcher), use Crestron Toolbox to create the IP table entry of the
DM-RMC-200-C.

NOTE: If the DM-RMC-200-C is connected to a DM switcher, the IP table entry of
the DM-RMC-200-C is created automatically.

1. Use the Device Discovery Tool to find the IP address of the
DM-RMC-200-C. Then, in the Toolbox, display the “System Info” window

(click the
Address Book.

2. Select Functions | IP Table Setup.

3. Add, modify or delete entries in the IP table. The DM-RMC-200-C can
have only one IP table entry.

4. A defined IP table can be saved to a file or sent to the device.

icon) and select the DM-RMC-200-C entry from the

30 • DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C Operations & Installation Guide – DOC. 7126B

Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver 200

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations.
If further assistance is required, please contact a Crestron customer
service representative.

DM-RMC-200-C Troubleshooting

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

PWR LED

does not
illuminate.

PWR LED

flashes.

Green LED on

DM IN port

does not
illuminate.

VIDEO LED

does not
illuminate.

VIDEO LED is

green but
video on
connected
display is
black.

There is no
sound from
connected
speakers.

Device is not receiving
power.

Memory test fails while
the device boots up.

Device cannot establish
a link to the device
connected to the

DM IN port.

Device is not receiving
video signal.

Device connected to the

HDMI OUT port has not

sent the hotplug signal.

HDCP is blanking the
video output.

Amplifier is turned off or
EDID is not configured
properly.

Volume is turned down.

Verify power supply
connections to the device and
to the power outlet.

Power cycle the device.

Verify cable connection to the

DM IN port.

Ensure proper video signal is
routed to device.

Power on device connected to
the

HDMI OUT port and ensure

that it is switched to the correct
input.

Verify that device connected to
HDMI output supports HDCP.

In DMTool, confirm that Enable

Analog Audio Outpu

selected.

In DMTool, move the volume
slider up as necessary to
increase the volume.

t is

(Continued on following page)

Operations & Installation Guide – DOC. 7126B DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C • 31

DigitalMedia 8G+™ Receiver 200 Crestron DM-RMC-200-C

DM-RMC-200-C Troubleshooting (Continued)

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

LAN LED

does not
illuminate
green.

Loss of
functionality
due to
electrostatic
discharge.

LAN network cable is not
connected to the LAN port
or to the 10BASE-T/
100BASE-TX compatible
device.

LAN network cable is not
the proper type.

LAN network cable is not
the proper length.

10BASE-T/100BASE-TX
compatible device is not
receiving power.

Improper grounding.

Verify LAN network cable
connection to the
to the compatible network
device.

Verify that network cable
complies with EIA/TIA 568 and
the CAT5 specification.

Verify that network cable is the
proper length. Cable length
must not exceed 328 feet
(100 meters).

Apply power to the network
device.

Check that all ground
connections have been made
properly.

LAN port and

NOTE: For more advanced diagnostics, use the DMTool in Crestron Toolbox.

Reference Documents

The latest version of all documents mentioned within the guide can be obtained from
the Crestron Web site.

List of Related Reference Documents

DOCUMENT TITLE

Crestron DigitalMedia Design Guide (www.crestron.com/dmresources)

Crestron DigitalMedia Infrastructure Guide
(www.crestron.com/dmresources)

Crestron DigitalMedia Switchers Operations Guide
(

www.crestron.com/manuals)

Crestron e-Control Reference Guide (www.crestron.com/manuals)

Crestron IP Considerations Guide for the IT Professional

www.crestron.com/dmresources)

(

Further Inquiries

If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling Crestron at 1-888-CRESTRON [1-888-273-7876]. For assistance in your
region, please refer to the Crestron Web site (www.crestron.com) for a listing of
Crestron worldwide offices.

You can also log onto the online help section of the Crestron Web site

www.crestron.com/onlinehelp) to ask questions about Crestron products. First-time

(
users will need to establish a user account to fully benefit from all available features.

32 • DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C Operations & Installation Guide – DOC. 7126B

Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver 200

Future Updates

As Crestron improves functions, adds new features and extends the capabilities of
the DM-RMC-200-C, additional information may be made available as manual
updates. These updates are solely electronic and serve as intermediary supplements
prior to the release of a complete technical documentation revision.

Check the Crestron Web site periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.

Operations & Installation Guide – DOC. 7126B DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C • 33

DigitalMedia 8G+™ Receiver 200 Crestron DM-RMC-200-C

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange or service without prior authorization
from CRESTRON. To obtain warranty service for CRESTRON products, contact an
authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory
and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying
the nature of the problem, name and phone number of contact person, RMA number and
return address.

2. Products may be returned for credit, exchange or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with
RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect
or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its
sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any
products returned with an RMA.

3. Return freight charges following repair of items under warranty shall be paid by CRESTRON,
shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials
and workmanship under normal use for a period of three (3) years from the date of purchase from
CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical
parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touch screen display and
overlay components are covered for 90 days; batteries and incandescent lamps are not covered.

This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON
dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if
any.

CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended or if it has been subjected to misuse, accidental
damage, modification or improper installation procedures. Furthermore, this warranty does not cover any
product that has had the serial number altered, defaced or removed.

This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages
inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a
third party or made by the purchaser for a third party.

CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or
labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the
unexpired portion of the warranty.

Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or
implied, nor authorizes any other party to offer any warranty, including any implied warranties of
merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are
limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.

34 • DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C Operations & Installation Guide – DOC. 7126B

Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver 200

GNU General Public License

Version 2, June 1991

Copyright (C) 1989, 1991 Free Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA
Everyone is permitted to copy and distribute verbatim copies of this license document but changing it is not allowed.

PREAMBLE

The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public
License is intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users.
This General Public License applies to most of the Free Software Foundation's software and to any other program whose authors
commit to using it. (Some other Free Software Foundation software is covered by the GNU Lesser General Public License instead.)
You can apply it to your programs too.

When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that
you have the freedom to distribute copies of free software (and charge for this service if you wish), that you receive source code or can
get it if you want it, that you can change the software or use pieces of it in new free programs and that you know you can do these
things.

To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights.
These restrictions translate to certain responsibilities for you if you distribute copies of the software or if you modify it.

For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that you
have. You must make sure that they too receive or can get the source code. And you must show them these terms so they know their
rights.

We protect your rights with two steps: (1) copyright the software, and (2) offer you this license which gives you legal permission to
copy, distribute and/or modify the software.

Also, for each author's protection and ours, we want to make certain that everyone understands that there is no warranty for this free
software. If the software is modified by someone else and passed on, we want its recipients to know that what they have is not the
original, so that any problems introduced by others will not reflect on the original authors' reputations.

Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free
program will individually obtain patent licenses, in effect making the program proprietary. To prevent this, we have made it clear that
any patent must be licensed for everyone's free use or not licensed at all.

The precise terms and conditions for copying, distribution and modification follow.

GNU GENERAL PUBLIC LICENSE

TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION

0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be
distributed under the terms of this General Public License. The "Program" below refers to any such program or work, and a "work
based on the Program" means either the Program or any derivative work under copyright law: that is to say, a work containing the
Program or a portion of it, either verbatim or with modifications and/or translated into another language. (Hereinafter, translation is
included without limitation in the term "modification".) Each licensee is addressed as "you".

Activities other than copying, distribution and modification are not covered by this License; they are outside its scope. The act of
running the Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on the
Program (independent of having been made by running the Program). Whether that is true depends on what the Program does.

1. You may copy and distribute verbatim copies of the Program's source code as you receive it, in any medium, provided that you
conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the
notices that refer to this License and to the absence of any warranty; and give any other recipients of the Program a copy of this
License along with the Program.

You may charge a fee for the physical act of transferring a copy and you may at your option offer warranty protection in exchange for
a fee.

Operations & Installation Guide – DOC. 7126B DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C • 35

DigitalMedia 8G+™ Receiver 200 Crestron DM-RMC-200-C

2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and
distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions:

a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change.

b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any
part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License.

c) If the modified program normally reads commands interactively when run, you must cause it, when started running for such
interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a
notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under
these conditions, and telling the user how to view a copy of this License. (Exception: if the Program itself is interactive but does
not normally print such an announcement, your work based on the Program is not required to print an announcement.)

These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the Program and
can be reasonably considered independent and separate works in themselves, then this License and its terms do not apply to those
sections when you distribute them as separate works. But when you distribute the same sections as part of a whole which is a work
based on the Program, the distribution of the whole must be on the terms of this License, whose permissions for other licensees extend
to the entire whole and thus to each and every part regardless of who wrote it.

Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the intent is to
exercise the right to control the distribution of derivative or collective works based on the Program.

In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program) on a
volume of a storage or distribution medium does not bring the other work under the scope of this License.

3. You may copy and distribute the Program (or a work based on it, under Section 2) in object code or executable form under the
terms of Sections 1 and 2 above provided that you also do one of the following:

a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of
Sections 1 and 2 above on a medium customarily used for software interchange; or,

b) Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your cost of
physically performing source distribution, a complete machine-readable copy of the corresponding source code, to be distributed
under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or,

c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative is
allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an
offer, in accord with Subsection b above.)

The source code for a work means the preferred form of the work for making modifications to it. For an executable work, complete
source code means all the source code for all modules it contains, plus any associated interface definition files, plus the scripts used to
control compilation and installation of the executable. However, as a special exception, the source code distributed need not include
anything that is normally distributed (in either source or binary form) with the major components (compiler, kernel and so on) of the
operating system on which the executable runs, unless that component itself accompanies the executable.

If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access
to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to
copy the source along with the object code.

4. You may not copy, modify, sublicense or distribute the Program except as expressly provided under this License. Any attempt
otherwise to copy, modify, sublicense or distribute the Program is void and will automatically terminate your rights under this
License. However, parties who have received copies or rights, from you under this License will not have their licenses terminated so
long as such parties remain in full compliance.

5. You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to modify or
distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License. Therefore, by
modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so and
all its terms and conditions for copying, distributing or modifying the Program or works based on it.

36 • DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C Operations & Installation Guide – DOC. 7126B

Crestron DM-RMC-200-C DigitalMedia 8G+™ Receiver 200

6. Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives a license from the
original licensor to copy, distribute or modify the Program subject to these terms and conditions. You may not impose any further
restrictions on the recipients' exercise of the rights granted herein. You are not responsible for enforcing compliance by third parties to
this License.

7. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues),
conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do
not excuse you from the conditions of this License. If you cannot distribute so as to satisfy simultaneously your obligations under this
License and any other pertinent obligations, then as a consequence you may not distribute the Program at all. For example, if a patent
license would not permit royalty-free redistribution of the Program by all those who receive copies directly or indirectly through you,
then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program.

If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended
to apply and the section as a whole is intended to apply in other circumstances.

It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any
such claims; this section has the sole purpose of protecting the integrity of the free software distribution system, which is implemented
by public license practices. Many people have made generous contributions to the wide range of software distributed through that
system in reliance on consistent application of that system; it is up to the author/donor to decide if he or she is willing to distribute
software through any other system and a licensee cannot impose that choice.

This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License.

8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces, the
original copyright holder who places the Program under this License may add an explicit geographical distribution limitation
excluding those countries, so that distribution is permitted only in or among countries not thus excluded. In such case, this License
incorporates the limitation as if written in the body of this License.

9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new
versions will be similar in spirit to the present version but may differ in detail to address new problems or concerns.

Each version is given a distinguishing version number. If the Program specifies a version number of this License which applies to it
and "any later version", you have the option of following the terms and conditions either of that version or of any later version
published by the Free Software Foundation. If the Program does not specify a version number of this License, you may choose any
version ever published by the Free Software Foundation.

10. If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different, write to the
author to ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free Software
Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all
derivatives of our free software and of promoting the sharing and reuse of software generally.

NO WARRANTY

11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO
THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE
COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM "AS IS" WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND
PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE
COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.

12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT
HOLDER OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED
ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT
NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR
THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH
HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Operations & Installation Guide – DOC. 7126B DigitalMedia 8G+™ Receiver 200: DM-RMC-200-C • 37

Crestron Electronics, Inc. Operations & Installation Guide – DOC. 7126B

15 Volvo Drive Rockleigh, NJ 07647 (2029414)
Tel: 888.CRESTRON 07.11
Fax: [phone] Specifications subject to
www.crestron.com change without notice.