Crestron DM-RMC-100-C Operations & Installation Manual

Crestron DM-RMC-100-C DigitalMedia 8G+™ Receiver & Room Controller 100 Operations & Installation Guide
This document was prepared and written by the Technical Documentation department at:
Important Safety Instructions
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not use this apparatus near water.
Clean only with dry cloth.
Do not block any ventilation openings. Install in accordance
with the manufacturer's instructions.
Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Do not defeat the safety purpose of the polarized or grounding­type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
Only use attachments/accessories specified by the manufacturer.
Use only with the cart, stand, tripod, bracket or table specified by the manufacturer or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
Unplug this apparatus during lightning storms or when unused for long periods of time.
Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
Disconnect power prior to connecting or disconnecting equipment.
Do not install in direct sunlight.
The apparatus must be installed in a way that the power cord
can be removed either from the wall outlet or from the device itself in order to disconnect the mains power.
Prevent foreign objects from entering the device.
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPARATUS TO RAIN OR MOISTURE. THE APPARATUS SHALL NOT BE EXPOSED TO DRIPPING OR SPLASHING. OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, SHOULD NOT BE PLACED ON THE APPARATUS.
TO PREVENT ELECTRIC SHOCK, DO NOT REMOVE COVER. THERE ARE NO USER SERVICEABLE PARTS INSIDE. ONLY QUALIFIED SERVICE PERSONNEL SHOULD PERFORM SERVICE.
AVIS: RISQUE DE CHOC ELECTRIQUE NE PAS OUVRIR
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
This device can be used with Class 2 output wiring.
WARNING:
WARNING:
CAUTION
RISK OF ELECTRICSHOCK
DO NOT OPEN
IMPORTANT
This device includes an aggregation of separate independent works that are each generally copyrighted by Crestron Electronics, Inc., with all rights
reserved. One of those independent works, Linux Bridge Project, is copyrighted under the GNU GENERAL PUBLIC LICENSE, Version2,
reproduced in “GNU General Public License” on page 30, where the corresponding source code is available at: ftp://ftp.crestron.com/gpl
The specific patents that cover Crestron products are listed at patents.crestron.com.
Crestron, the Crestron logo, Crestron e-Control, Crestron Toolbox, DigitalMedia, DigitalMedia 8G, DigitalMedia 8G+, DM, DM 8G, and
DM 8G+ are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Dolby and
Dolby Digital are either trademarks or registered trademarks of Dolby Laboratories in the United States and/or other countries. DTS and
DTS-HD Master Audio are either trademarks or registered trademarks of DTS, Inc. in the United States and/or other countries. HDBaseT
and the HDBaseT Alliance logo are either trademarks or registered trademarks of the HDBaseT Alliance in the United States and/or other
countries. HDMI and the HDMI logo are either trademarks or registered trademarks of HDMI Licensing LLC in the United States and/or
other countries. Windows is either a trademark or registered trademark of Microsoft Corporation in the United States and/or other
countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Crestron disclaims proprietary interest in the marks and names of others.
©2012 Crestron Electronics, Inc.
.
Regulatory Compliance
As of the date of manufacture, the DM-RMC-100-C has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.
Federal Communications Commission (FCC) Compliance Statemen t CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for
compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio/TV technician for help
Industry Canada (IC) Compliance Statement
CAN ICES-3(B)/NMB-3(B)
Crestron DM-RMC-100-C DigitalMedia 8G+ Receiver 100
Contents
DigitalMedia 8G+ Receiver & Room C ontro ller 100: DM-RMC-100-C 1
Introduction ...............................................................................................................................1
Features and Functions................................................................................................1
Applications.................................................................................................................4
Specifications ..............................................................................................................5
Physical Description....................................................................................................8
Setup........................................................................................................................................13
Network Wiring.........................................................................................................13
Identity Code.............................................................................................................13
Installation.................................................................................................................14
Hardware Hookup .....................................................................................................15
Programming Software............................................................................................................18
Software Requirements for the PC............................................................................18
Programming with SIMPL Windows........................................................................18
Uploading and Upgrading........................................................................................................22
Establishing Communication.....................................................................................22
Firmware ...................................................................................................................24
IP Configuration........................................................................................................25
Problem Solving......................................................................................................................26
Troubleshooting.........................................................................................................26
Reference Documents................................................................................................27
Further Inquiries........................................................................................................27
Future Updates ..........................................................................................................28
Return and Warranty Policies..................................................................................................29
Merchandise Returns / Repair Service ......................................................................29
Crestron Limited Warranty........................................................................................29
GNU General Public License ..................................................................................................30
Operations & Installation Guide – DOC. 7000C Contents i
Crestron DM-RMC-100-C DigitalMedia 8G+ Receiver 100
t
DigitalMedia 8G+ Receiver & Room Controller 100: DM-RMC-100-C

Introduction

The DM-RMC-100-C provides a simple one-box interface solution for a single display device as part of a complete Crestron as a DM 8G+™ receiver and control interface, providing a single HDMI
along with Ethernet, RS-232, and IR control ports. In addition to DM 8G+, it is also compatible with HDBaseT™ specifications, allowing it to be connected directly to any HDBaseT compliant source. Its compact low-profile design allows the DM-RMC-100-C to be installed discreetly behind a flat panel display or above a ceiling mounted projector. It connects to the head end or source location using a single CAT5e or Crestron DM 8G
®
cable.1
®
DigitalMedia™ system. It functions
®
output

Features and Functions

DigitalMedia 8G+™ receiver and display controller DM 8G+ input supports up to 330 foot (100 meter) cable length Connects to a DM
CAT5e or Crestron DM 8G cable
Supports HDBaseT Alliance specifications Provides one HDMI or DVI display output Handles HD video with Deep Color, 3D, and HDCP Handles Dolby
7.1 linear PCM audio
Provides a 10BASE-T/100BASE-TX Ethernet connection Enables device control via CEC, IR, RS-232, and Etherne
®
switcher or transmitter (each sold separately) over one
®
TrueHD, DTS-HD Master Audio™, and uncompressed
1
2
1
(Continued on following page)
1. For DM 8G+ wiring, use Crestron DM-CBL-8G DigitalMedia 8G™ cable, Crestron DM-CBL DigitalMedia cable, Crestron DM-CBL-D DigitalMedia D cable, or generic CAT5e (or better) UTP or STP. Maximum wire length for DM 8G+ is 330 feet (100 meters) between devices. Shielded cable and connectors are recommended to safeguard against unpredictable environmental electrical noise which may impact performance at resolutions above 1080p. Refer to the latest version of the Crestron DigitalMedia Design Guide (Doc. 4546) for complete system design guidelines. It is available from the Crestron Web site at www.crestron.com/dmresources Alliance specifications for connecting to HDBaseT compliant equipment. All wire and cables sold separately.
2. HDMI requires an appropriate adapter or interface cable to accommodate a DVI signal. CBL-HD-DVI interface cable sold separately.
Operations & Installation Guide – DOC. 7000C DigitalMedia 8G+ Receiver 100: DM-RMC-100-C 1
. DM 8G+ is also compatible with HDBaseT
DigitalMedia 8G+ Receiver 100 Crestron DM-RMC-100-C
Features and Functions
(Continued)
Allows quick, easy setup and diagnostics Low-profile surface mount design Powered over the DM connection or local power pack (included)
DigitalMedia 8G+
DigitalMedia 8G+ provides a true one-wire transport for moving high-definition video, audio, and Ethernet over low-cost twisted pair cable without compression or repeaters. Engineered for ultra high bandwidth and ultimate scalability, DM 8G+ handles uncompressed video beyond high definition with support for HDCP, Deep Color, and 3D. Audio capabilities include support for high bitrate 7.1 audio formats such as Dolby TrueHD and DTS-HD Master Audio as well as uncompressed linear PCM. All signals are transported over one 8-conductor twisted pair cable (sold separately), supporting distances up to 330 feet (100 meters) using Crestron DM 8G cable or CAT5e.
2
HDBaseT
1
DigitalMedia 8G+ technology is designed using HDBaseT Alliance specifications, ensuring interoperability with third-party HDBaseT products. Via its DM 8G+ input, the DM-RMC-100-C can be connected directly to any HDBaseT compliant source without requiring a DM transmitter. HDBaseT connectivity through the DM-RMC-100-C converges uncompresse d f ull HD di gi ta l vi de o, a u di o, E t her net, power and control signals through a single CAT5e or CAT6 cable over distances up to 328 feet (100 meters).
Multimedia Display Interface
A single HDMI digital AV output port is provided on the DM-RMC-100-C, supporting HD 1080p video and WUXGA computer signals with HDCP, Deep Color, 3D, and multi-channel HD lossless audio—all through one connection. The HDMI output can also handle DVI signals using an appropriate adapter or interface cable.
A single cable connects the DM-RMC-100-C to a DM switcher or transmitter or to an HDBaseT source (each sold separately), transporting video, audio, control, networking, and power signals through one RJ-45 connection. DM-RMC-100-Cs may be installed to handle each display in a multi-room distribution system, all fed from a central DM switcher. Or, a single DM-RMC-100-C can be fed straight from a DM 8G+ transmitter, affording a very simple solution for extending a computer or AV signal to a single display.
1. Receiving Power over DM (PoDM) or Power over HDBaseT (PoH) requires connection to a switcher or other equipment that has a PoDM or PoH PSE (Power Sourcing Equipment) port.
2. For DM 8G+ wiring, use Crestron DM-CBL-8G DigitalMedia 8G cable, Crestron DM-CBL DigitalMedia cable, Crestron DM-CBL-D DigitalMedia D cable, or generic CAT5e (or better) UTP or STP. Maximum wire length for DM 8G+ is 330 feet (100 meters) between devices. Shielded cable and connectors are recommended to safeguard against unpredictable environmental electrical noise which may impact performance at resolutions above 1080p. Refer to the latest version of the Crestron DigitalMedia Design Guide (Doc. 4546) for complete system design guidelines. DM 8G+ is also compatible with HDBaseT Alliance specifications for connecting to HDBaseT compliant equipment. All wire and cables sold separately.
3. HDMI requires an appropriate adapter or interface cable to accommodate a DVI signal. CBL-HD-DVI interface cable sold separately.
3
1, 2
Multiple
2 DigitalMedia 8G+ Receiver 100: DM-RMC-100-C Operations & Installation Guide – DOC. 7000C
Crestron DM-RMC-100-C DigitalMedia 8G+ Receiver 100
LAN Connectivity
Along with high-definition AV and control, DigitalMedia also integrates high-speed Ethernet networking for a total signal distribution solution. The DM-RMC-100-C includes a 10BASE-T/100BASE-TX Ethernet port, providing a convenient LAN connection for a local network device.
Embedded Device Control
The DM-RMC-100-C includes built-in RS-232, IR, and Ethernet control ports to allow programmable control of the display device connected to it. It can also provide an alternative to such conventional control methods by harnessin g the CEC (Consumer Electronics Control) signal embedded in HDMI. Through its connection to the control system, the DM-RMC-100-C provides a gateway for controlling the display device through the HDMI connection, potentially eliminating the need for any dedicated control wires or IR emitters.
Low-Profile Installation
The DM-RMC-100-C mounts conveniently on a wall, ceiling, or other flat surface. At just one inch deep, it fits easily behind a flat panel display or above a ceiling mounted projector. All connections and LED indicators are positioned on the sides, ensuring optimal access and visibility for a clean, serviceable installation. An array of indicators is provided for easy setup and troubleshooting.
Operations & Installation Guide – DOC. 7000C DigitalMedia 8G+ Receiver 100: DM-RMC-100-C 3
DigitalMedia 8G+ Receiver 100 Crestron DM-RMC-100-C

Applications

The diagram below shows a DM-RMC-100-C in a standalone application. In this application, the DM-RMC-100-C is used with a DM 8G+ transmitter such as the DM-TX-201-C and is not used with a DM switcher.
DM-RMC-100-C in a Standalone Application
4 DigitalMedia 8G+ Receiver 100: DM-RMC-100-C Operations & Installation Guide – DOC. 7000C
Crestron DM-RMC-100-C DigitalMedia 8G+ Receiver 100

Specifications

Specifications for the DM-RMC-100-C are listed in the following table.
DM-RMC-100-C Specifications
SPECIFICATION DETAILS
Video
Input Signal Type
Output Signal Types HDMI, DVI2
Formats
Input Resolutions
Progressive
DM 8G+ (DigitalMedia over one CAT5e twisted pair copper wire), HDBaseT
HDMI with Deep Color and 3D, DVI, HDCP content protection support
640 x 480 @ 60 Hz 720 x 480 @ 60 Hz (480p) 720 x 576 @ 50 Hz (576p) 800 x 600 @ 60 Hz 848 x 480 @ 60 Hz 852 x 480 @ 60 Hz 854 x 480 @ 60 Hz 1024 x 768 @ 60 Hz 1024 x 852 @ 60 Hz 1024 x 1024 @ 60 Hz 1280 x 720 @ 50 Hz (720p50) 1280 x 720 @ 60 Hz (720p60) 1280 x 768 @ 60 Hz 1280 x 800 @ 60 Hz 1280 x 960 @ 60 Hz 1280 x 1024 @ 60 Hz 1360 x 768 @ 60 Hz 1365 x 1024 @ 60 Hz 1366 x 768 @ 60 Hz 1400 x 1050 @ 60 Hz 1440 x 900 @ 60 Hz 1600 x 900 @ 60 Hz 1600 x 1200 @ 60 Hz 1680 x 1050 @ 60 Hz 1920 x 1080 @ 24 Hz (1080p24) 1920 x 1080 @ 25 Hz (1080p25) 1920 x 1080 @ 50 Hz (1080p50) 1920 x 1080 @ 60 Hz (1080p60) 1920 x 1200 @ 60 Hz 2048 x 1080 @ 24 Hz 2048 x 1152 @ 60 Hz plus any other resolution allowed by HDMI up to 165 MHz pixel clock
1
(Continued on following page)
Operations & Installation Guide – DOC. 7000C DigitalMedia 8G+ Receiver 100: DM-RMC-100-C 5
DigitalMedia 8G+ Receiver 100 Crestron DM-RMC-100-C
DM-RMC-100-C Specifications (Continued)
SPECIFICATION DETAILS
Video
Input Resolutions (Continued)
Interlaced
Output Resolutions Matched to input
Audio
Input Signal Type DM 8G+, HDBaseT
Output Signal Type HDMI
Formats
Communications
DigitalMedia
Ethernet
Power Requirements3
Power Pack
Power over DM (PoDM)
Power over HDBaseT (PoH)
Minimum 2-Series Control System Update File
Environmental
Temperature 32º to 104º F (0º to 40º C)
Humidity 10% to 90% RH (non-condensing)
Heat Dissipation 29 Btu/h
Enclosure
Chassis
Mounting
4, 5
720 x 480 @ 30 Hz (480i) 720 x 576 @ 25 Hz (576i) 1920 x 1080 @ 25 Hz (1080i25) 1920 x 1080 @ 30 Hz (1080i30) plus any other resolution allowed by HDMI up to 165 MHz pixel clock
Dolby Digital®, Dolby Digital EX, Dolby Digital Plus, Dolby TrueHD, DTS®, DTS-ES, DTS 96/24, DTS-HD High Res, DTS-HD Master Audio, up to 8ch PCM
DM 8G+, HDCP management, EDID format management, CEC, PoDM, HDBaseT compliant
10BASE-T/100BASE-TX, auto-switching, auto-negotiating, auto-discovery, full/half duplex, DHCP
0.75 amps @ 24 Vdc; 100-240 Vac, 50/60 Hz power pack included
PoDM PD (Powered Device), capable of being powered by a PoDM PSE (Power Sourcing Equipment)
PoH PD, capable of being powered by a PoH PSE
Version 4.001.1012 or later
Metal, black finish, with two integral mounting flanges, vented top and bottom
Freestanding, surface mount, or attach to a single rack rail
(Continued on following page)
6 DigitalMedia 8G+ Receiver 100: DM-RMC-100-C Operations & Installation Guide – DOC. 7000C
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