Crestron DM-MD6X4, DM-MD6X6 User Manual

Crestron® DM-MD6X4/DM-MD6X6 DigitalMedia™ Distribution Center Installation & Operation Guide

This document was prepa red and written by the Technical Publications department at:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647

1-888-CRESTRON

The product warranty can be found at www.crestron.com/warranty

The specific patents that cover Crestron products can be found at patents.crestron.com

Certain Crestron products contain open source software. For more information, please visit www.crestron.com/opensource

Crestron, the Crestron logo, Auto-Locking, Crestron Toolbox, DigitalMedia, DigitalMedia 8G, DigitalMedia 8G+, DM, DM 8G+, QuickSwitch HD,

PROCISE, and SystemBuilder are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries.

Blu-ray Disc is either a trademark or a registered trademark of the Blu-ray Disc Association in the United States and/or other countries. Dolby and

Dolby Digital are either trademarks or registered trademarks of Dolby Laboratories in the United States and/or other countries. DTS, DTS HD, and

DTS HD Master Audio are either trademarks or registered trademarks of DTS, Inc. in the United States and/or other countries. HDBaseT and the

HDBT logo are either trademarks or registered trademarks of the HDBaseT Alliance in the United States and/or other countries. HDMI and the

HDMI logo are either trademarks or registered trademarks of HDMI Licensing, LLC in the United States and/or other countries. Windows is either a

trademark or a registered trademark of Microsoft Corporation in the United States and/or other countries. UL and the UL logo are either trademarks or

registered trademarks of Underwriters Laboratories, Inc., in the United States and/or other countries. Other trademarks, registered trademarks, and

trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any

proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.

Crestron DM-MD6X4/DM-MD6X6 DigitalMedia Distribution Center

Contents

DigitalMedia™ Dis tribution Cente r: DM-MD6X4/DM-MD6X6 1

Introduction ............................................................................................................................... 1

Features and Functions ................................................................................................ 1

Applications................................................................................................................. 5

Internal Block Diagram ............................................................................................... 6

Specifications .............................................................................................................. 7

Physical Description .................................................................................................. 10

Setup ........................................................................................................................................ 16

Network Wiring ......................................................................................................... 16

Ethernet Setup ........................................................................................................... 16

Identity Code ............................................................................................................. 17

Installation ................................................................................................................. 17

Hardware Hookup ..................................................................................................... 19

Configuration and Status ......................................................................................................... 21

Accessing Installer Mode .......................................................................................... 21

Inputs ......................................................................................................................... 23

Outputs ...................................................................................................................... 24

Network ..................................................................................................................... 25

Control ....................................................................................................................... 29

Exiting Installer Mode ............................................................................................... 31

Programming Software ............................................................................................................ 32

Earliest Version Software Requirements for the PC ................................................. 32

Programming with SystemBuilder ............................................................................ 32

Programming with SIMPL Windows ........................................................................ 32

Uploading and Upgrading ........................................................................................................ 36

Establishing Communication ..................................................................................... 36

Programs and Firmware ............................................................................................ 37

Program Checks ........................................................................................................ 38

DMTool ..................................................................................................................... 38

Operation ................................................................................................................................. 39

Routing an Input Signal to Output(s) ........................................................................ 39

Disconnecting Routed Signal(s) ................................................................................ 40

Problem Solving ...................................................................................................................... 41

Troubleshooting ......................................................................................................... 41

Reference Documents ................................................................................................ 42

Further Inquiries ........................................................................................................ 42

Future Updates .......................................................................................................... 42

Installation & Operation Guide – DOC. 7196B Contents • i

Crestron DM-MD6X4/DM-MD6X6 DigitalMedia Distribution Center

• Provides a low-cost, high-performance multiroom HD AV signal

DigitalMedia™ Distribution Center: DM-MD6X4/DM-MD6X6

Introduction

The Crestron® DM-MD6X4 and DM-MD6X6 DigitalMedia™ distribution centers distribute multiple high-definition sources to up to four rooms (DM-MD6X4) or up to six rooms (DM-MD6X6) as part of a complete Crestron system. Featuring DigitalMedia 8G+ ultra high-bandwidth signal routing over CAT5e (or better) wiring

technology, the DM-MD6X 4 a nd DM-MD6X6 deliver

Features and Functions

routing solution

• Distributes uncompressed digital video and audio over CAT5e

(or better) twisted-pair wire

• Affords a true one-wire solution using DigitalMedia 8G+ technology

• HDBaseT

HDBaseT certified equipment

• Features independently switchable HDBaseT or DM 8G+

three (DM-MD6X4) or five (DM-MD6X6) remote displays

• Allows up to a 330-foot (100-meter) wire distance to each display

• Includes one HDMI

• Provides inputs for six HDMI, DVI, or DisplayPort Multimode sources

• Handles video resoluti ons up to Full HD 1080p

• Handles computer resolutions up to WUXGA

• Handles 3D video and Deep Color

• Handles Dolby

(Continued on following page)

linear PCM audio

• HDCP compliant

• QuickSwitch HD™ technology manages HDCP keys for fast, reliable

switching

Alliance Certified–Enables direct connection to other

outputs for

output for a local display or audio processor

TrueHD audio, DTS HD® audio, and uncompre ss e d 7.1

1. For DM 8G+ or HDBaseT wiring up to 330 feet (100 meters) between devices, use Crestron

DM-CBL-8G DigitalMedia 8G™ cable or generic CAT5e (or better) UTP or STP. Shielded cable and connectors are recommended to safeguard against unpredictable environmental electrical noise that may impact performance at resolutions above 1080p. For complete system design guidelines, refer to the Crestron DigitalMedia Design Guide (Doc. 4546) at www.crestron.com/manuals cables are sold separately.

2. HDMI requires an appropriate adapter or interface cable to accommodate a DVI or DisplayPort

Multimode signal. Crestron CBL-HD-DVI interface cables are sold separately.

Installation & Operation Guide – DOC. 7196B DigitalMedia Distribution Center: DM-MD6X4/DM-MD6X6 • 1

. All wire and

DigitalMedia Distribution Center Crestron DM-MD6X4/DM-MD6X6

• Auto-Locking® technology achieves rapid switching between disparate

Features and Functions

(Continued)

sources

• Performs automatic AV signal format management via EDID

• Allows independent scaling for every display through select

• Enables USB HID mouse and keyboard signal extension

• Expanded USB routing capabilities available using USB-EXT-DM USB

• Includes integrated Ethernet switch

• Private Network Mode–Requires only one IP address for the complete

• Provides Power over DM for PoDM compatible receivers

• Provides setup and diagnostics tools via front panel or software

• Includes built-in uni ve rs a l power supply

• Allows native Crestron system integration via Ethernet

• Standard component wi dth or two-space rack mountable

receivers3

over Ethernet extenders

DM system

HD Matrix Switcher

The DM-MD6X4 and DM-MD6X6 provide six HDMI® inputs to handle HDTV receivers, DVD or Blu-ray Disc digital sources. Outputs include one HDMI and three (DM-MD6X4) or five (DM-MD6X6) DigitalMedia ports, furnishing simple one-wire connectivity for a local display or audio processor, and three (DM-MD6X4) or five (DM-MD6X6) additional displays any where in the house. QuickSwitch HD™ matrix switching allows any display to view any source at any time.

DigitalMedia 8G+

Crestron exclusive DM 8G+® technology affords the ultimate in simplicity, providing a true one-wire interface for distributing high-definition video, audio, and control signals to multiple displays throughout a residence or commercial structure. Simply connect a DM 8G+ receiver projector for a complete AV and control interface. Only one CAT5e (or better) wire run to each receiver transports pure, uncompressed HD video, 7.1 surround sound audio, 10/100 Etherne t , power, and control signals for a fully integrated media system with minimal wiring. DM 8G+ allows for wire runs up to 330 feet (100 meters) using CAT5e (or better) or Crestron DigitalMedia 8G™ cable.

3. DM 8G+ receivers with built-in scaling include the DM-RMC-SCALER-C, DM-RMC-200-C,

DM-RMC-4K-SCALER-C, and DM-RMC-4K-SCALER-C-DSP. For the HDMI output, use the HD-SCALER-HD-E or the HD-SCALER-VGA-E.

4. USB-EXT DM USB over Ethernet extender modules are sold separately. Refer to the USB-EXT-

DM spec sheet on the product webpage for more information.

* For DM 8G+ or HDBaseT wiring up to 330 feet (100 meters) between devices, use Crestron

DM-CBL-8G DigitalMedia 8G cable or generic CAT5e (or better) UTP or STP. Shielded cable and connectors are recommended to safeguard against unpredictable environmental electrical noise that may impact performance at resolutions above 1080p. For complete system design guidelines, refer to the Crestron DigitalMedia Design Guide (Doc. 4546). All wire and cables are sold separately.

players, media servers, computers, and other HD

(sold separately) at each flat-panel display or

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Crestron DM-MD6X4/DM-MD6X6 DigitalMedia Distribution Center

HDBaseT® Alliance Certified

Crestron DigitalMedia 8G+ technology is designed using HDBaseT Alliance specifications, ensuring interoperability with other HDBaseT certified products. Via its DM 8G+ outputs, the DM-MD6X4 and DM-MD6X6 can be connected directly to HDBaseT compliant display devices without requiring any DM

Quickswitch HD

Handling high-definition digital media means handling HDCP (High-bandwidth Digital Content Protection), which is the encryption scheme that content providers use to protect their DVDs, Blu-ray Discs, and broadcast signals against unauthorized copying. Viewing HDCP encrypted content requires the source device to "authenticate" each display in the system and to issue it a key before the content can be viewed. Ordinarily, this process causes a complete loss in signal for up to 15 seconds each time a new source or display is selected anywhere in the system. Additionally, every source device has a limited number of keys available, so if too many devices are connected, the source stops outputting a signal without warning. Crestron Quickswitch HD solves this problem by managing keys for every HDCP-compliant device in the system, maintaining continuous authentication for each device to ensure fast, reliable routing of any source to any number of disp la y devices.

receivers.

Auto-Locking® Technology

Crestron Auto-Locking technology enables high-speed signal switching by instantaneously configuring every device in the signal path as soon as the signal reaches the first device. Whether switching between sources or TV channels, Auto-Locking significantly reduces the time it takes each device to sense the new signal and to configure itself to handle the changes, virtually eliminating any noticeable gap while switching.

EDID Format Management

The DM-MD6X4 and DM-MD6X6 manage the EDID (Ext e nded Display Identification Data) that modern digital devices use to communicate their capabilities. Through the DM-MD6X4 and DM-MD6X6, the format and resolut i on capabilities of each device can be assessed, allowing the installer to configure EDID signals appropriately for the most desirable and predictable behavior.

A Scaler for Every Display

Scaling capability can be added to the DM-MD6X4 and DM-MD6X6 using select DM 8G+ receivers (sold separately) with built-in HD and 4K scalers. independent high-performance scaler at every display device, DigitalMedia truly delivers the most flexible and user-friendly solution for routing multiple disparate sources to many different display devices. This “Distributed Scaler Approach” ensures an optimal image on every screen no matter what sources are selected. Distributed scaling allows a high-resolution computer source to be viewed on any display in the building, and allows a high-definition 3D source to be viewed on lower resolution 2D displays wi thout compromising the original signa l , such as letting a home theater’s Full HD 1080p 3D image be shared with smaller, lesser displays in other rooms.

By placing an

* DM 8G+ receivers with built-in scaling include the DM-RMC-SCALER-C, DM-RMC-200-C,

DM-RMC-4K-SCALER-C, and DM-RMC-4K-SCALER-C-DSP. For the HDMI output, use the HDSCALER-HD-E or HD-SCALER-VGA-E.

Installation & Operation Guide – DOC. 7196B DigitalMedia Distribution Center: DM-MD6X4/DM-MD6X6 • 3

DigitalMedia Distribution Center Crestron DM-MD6X4/DM-MD6X6

Multi-Channel HD Audio Routing

The DM-MD6X4 and DM-MD6X6 allow for the routing of signals containing multichannel surround sound audio, supporting high-bitrate formats such as

TrueHD and DTS HD Master Audio™ technology, as well as uncompressed

Dolby linear PCM (pulse-code modulation).

Built-In Ethernet Switch

In addition to transporting digital video and audio, DigitalMedia can also extend high-speed Ethernet to display devices that require a LAN connection. Ethernet is also utilized internally by the Crestron control bus to manage all of the DM devices in the system and provide display control in each room. Through the 10/100 Ethernet port, the DM-MD6X4/DM-MD6X6 provides a single-point connection to a home network or corporate LAN, requiring only one IP address for the complete DM system, including all connected DM receivers.

USB Signal Routing

With built-in USB HID (Human Interface Device) signal routing, the DM-MD6X4 and DM-MD6X6 can control a centralized computer or media server using a mouse or keyboard in another room. The mouse and keyboard can be connected to any DM 8G+ receiver (sold separately) that includes a USB HID port, while the host computer is connected to the USB HID port on the rear panel of the DM-MD6X4 or DM-MD6X6. Crestron also offers USB over Ethernet extenders (USB-EXT-DM, sold separately), which may be used to enable the routing of multiple USB devices of virtually any type that are managed seamlessly through the DigitalMedia system.

CEC Embedded Device Control

The primary objective of every Crestron system is to enable precisely the control desired for a seamless user experience. DigitalMedia provides an alternative to conventional IR and RS-232 device control by harnessing the CEC (Consumer Electronics Control) signal embedded in HDMI. Through a connection to a Crestron control system, the DM-MD6X4 and DM-MD6X6 provides a gateway for controlling many devices directly through their HDMI conn e c tions, which may eliminate the need for any dedicated control wires or IR emitters.

Easy Setup

Setup for the DM-MD6X4 and DM-MD6X6 is designed to be quick and easy using the device's front panel or Crestron Toolbox™ software, configuring inputs and outputs automatically while letting the installer make intelligent design decisions along the way. Out of the box, the DM-MD6X4 and DM-MD6X6 front pa ne l supports basic signal routing for testing and troubleshooting during installation. The front panel label strips can be customized using Crestron Engraver software or standard 3/8" tape labels, allowing for the clear designation of each input and output. Inputs and outputs may also be designated by name through the software to appear on the LCD display.

* USB-EXT DM USB over Ethernet extender modules are sold separately. Refer to the

USB-EXT-DM spec sheet on the product webpage for more information.

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Crestron DM-MD6X4/DM-MD6X6 DigitalMedia Distribution Center

Applications

The diagram below shows a DM-MD6X6 in a typical application.

DM-MD6X6 in a Typical Application

Installation & Operation Guide – DOC. 7196B DigitalMedia Distribution Center: DM-MD6X4/DM-MD6X6 • 5

DigitalMedia Distribution Center Crestron DM-MD6X4/DM-MD6X6

Internal Block Diagrams

The following diagrams represent the switching abilities of the DM-MD6X4 and DM-MD6X6.

Internal Block Diagram of the DM-MD6X4

Internal Block Diagram of the DM-MD6X6

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Crestron DM-MD6X4/DM-MD6X6 DigitalMedia Distribution Center

Specifications

Specifications for the DM-MD6X4 and DM-MD6X6 are listed in the below table.

DM-MD6X4/DM-MD6X6 Specifications

SPECIFICATION DETAILS

Video Switcher

Input Sign al Types HDMI, DVI1, DisplayPort Multimode1 Output Signal Types

Formats

Input Reso lutions Progressive

Interlaced

6X4 (DM-MD6X4) or 6x6 (DM-MD6X6) digital matrix switch, Crestron QuickSwitch HD

HDMI, DVI one CAT5e or better twisted pair cop per wire)2, HDBaseT2

DM 8G+, HDBaseT, HDMI with Deep Color and 3D; DVI; HDCP content protection support

640 x 480 @ 60 Hz 720 x 480 @ 60 Hz (480p) 720 x 576 @ 50 Hz (576p) 800 x 600 @ 60 Hz 848 x 480 @ 60 Hz 852 x 480 @ 60 Hz 854 x 480 @ 60 Hz 1024 x 768 @ 60 Hz 1024 x 852 @ 60 Hz 1024 x 1024 @ 60 Hz 1280 x 720 @ 50 Hz (720p50) 1280 x 720 @ 60 Hz (720p60) 1280 x 768 @ 60 Hz 1280 x 800 @ 60 Hz 1280 x 960 @ 60 Hz 1280 x 1024 @ 60 Hz 1360 x 768 @ 60 Hz 1365 x 1024 @ 60 Hz 1366 x 768 @ 60 Hz 1400 x 1050 @ 60 Hz 1440 x 900 @ 60 Hz 1600 x 900 @ 60 Hz 1600 x 1200 @ 60 Hz 1680 x 1050 @ 60 Hz 1920 x 1080 @ 24 Hz (1080p24) 1920 x 1080 @ 25 Hz (1080p25) 1920 x 1080 @ 50 Hz (1080p50) 1920 x 1080 @ 60 Hz (1080p60) 1920 x 1200 @ 60 Hz 2048 x 1080 @ 24 Hz 2048 x 1152 @ 60 Hz plus any other resolution allowed by HDMI up to 165 MHz pixel clock

720 x 480 @ 30 Hz (480i) 720 x 576 @ 25 Hz (576i) 1920 x 1080 @ 25 Hz (1080i25) 1920 x 1080 @ 30 Hz (1080i30) plus any other resolution allowed by HDMI up to 165 MHz pixel clock

, DM 8G+ (DigitalMedia over

(Continued on following page)

Installation & Operation Guide – DOC. 7196B DigitalMedia Distribution Center: DM-MD6X4/DM-MD6X6 • 7

DigitalMedia Distribution Center Crestron DM-MD6X4/DM-MD6X6

DM-MD6X4/DM-MD6X6 Specifications (Continued)

SPECIFICATION DETAILS

Video (Continued) Output Resolutions Matched to inputs Audio Switcher

Input Sign al Types HDMI, DisplayPort Multimode1 Output Signal Types HDMI, DM 8G+. HDBaseT Formats

Communications DigitalMedia

Ethernet

HDBaseT HDCP3, EDID3, PoH, Ethernet HDMI HDCP3, EDID3, CEC3 USB

Power Requirements Main Po wer Power over DM (PoDM)

Power over HDBaseT (PoH)

Environmental Temperature 32 ºF to 104 ºF (0 ºC to 40 ºC) Humidity 10% to 90% RH (non-condensing) Heat Dissi pation 310 BTU/hr

6x4 (DM-MD6X4) or 6x6 (DM-MD6X6) digital matrix switch, audio-follow-video

Dolby Digital® audio, Dolby Digital EX, Dolby Digital Plus, Dolby TrueHD, DTS® audio, DTS ES, DTS 96/24, DTS HD High Res, DTS HD Master Audio, up to 8ch PCM

DM 8G+, HDCP Ethernet

10/100 Mbps, auto-switching, auto-negotiating, auto-discovery, full/half duplex, DHCP, Private Network Mode

Supports signal extension and routing of USB HID class devices, expandable t o support almost any USB 1.1 or 2.0 device using Crestron USB-EXT-DM USB over Ethernet extenders computer console (setup)

2 Amps @ 100-240 Volts AC, 50/60 Hz PoDM PSE (Power Sourcing Equipment),

each DM 8G+ port supplies up to 15.4 Watts (Class 0–3) to one PoDM Powered Device

PoH PSE (Power Sourcing Equipment), each DM 8G+ port supplies up to 15.4 Watts (Class 0–3) to one PoDM Powered Device

, EDID3, CEC3, PoDM,

; USB device port for

(Continued on following page)

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Crestron DM-MD6X4/DM-MD6X6 DigitalMedia Distribution Center

DM-MD6X4/DM-MD6X6 Specifications (Continued)

SPECIFICATION DETAILS

Enclosure Chassis

Faceplate

Mounting

Dimensions Height 3.47 in (89 mm) without feet Width

Depth 13.38 in (340 mm) Weight 12.0 lb (5.5 kg) Available Accessories

CBL Series Crestron Certified Interface C ables DM-8G-CONN DigitalMedia 8G Cable Connectors DM-8G-CONN-WG

DM-8G-CRIMP Crimping Tool for DM-8G-CONN DM-8G-CRIMP-WG Crimping Tool for DM-8G-CONN-WG DM-CBL-8G DigitalMedia 8G Cable DM-RMC-200-C

DM-RMC-4K-100-C

DM-RMC-4K-SCALER-C

DM-RMC-4K-SCALER-C-DSP

DM-RMC-SCALER-C

HD-SCALER-HD-E

HD-SCALER-VGA-E

MP-WP(I) Series

USB-EXT DM USB over Ethernet Extender with Routing

1. HDMI requires an appropriate adapter or interface cable to accommodate a DVI or DisplayPort

Multimode signal. Crestron CBL-HD-DVI interface cables are sold separately.

2. For DM 8G+ or HDBaseT wiring up to 330 feet (100 meters) between devices, use Crestron

3. The DM-RM6X4 and DM-RM6X6 support management of HDCP and EDID; the devices also

support management of CEC between the connected HDMI devices and a control system.

4. USB-EXT DM USB over Ethernet extender modules are sold separately. Refer to the USB-EXT-DM

spec sheet on the product webpage for more information.

Metal with black finish, vented sides, fan cooled

Metal, black finish with polycarbonate label overlay

Freestanding or 2U 19-inch rack mountable (adhesive feet and rack ears included)

17.03 in (433 mm) without ears,

19.00 in (483 mm) with ears

DigitalMedia 8G Cable Connectors with Wire Guide

DigitalMedia 8G+ Receiver & Room Controller 200

4K DigitalMedia 8G+ Receiver & Room Controller 100

4K DigitalMedia 8G+ Receiver & Room Controller with Scaler

DigitalMedia 8G+ Receiver & Room Controller with Scaler & Downmixing

High-Definition Video Scaler, HDMI In and HDMI Out

High Definition Video Scaler, VGA In, HDMI Out

Media Presentation Wall Plates (U.S. and International Versions)

Installation & Operation Guide – DOC. 7196B DigitalMedia Distribution Center: DM-MD6X4/DM-MD6X6 • 9

DigitalMedia Distribution Center Crestron DM-MD6X4/DM-MD6X6

Physical Description

This section provides information on the connections, c o ntrols, and indicators available on the DM-MD6X4 and DM-MD6X6.

DM-MD6X4 Physical Views (Front and Rear)

DM-MD6X6 Physical Views (Front and Rear)

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Crestron DM-MD6X4/DM-MD6X6 DigitalMedia Distribution Center

17.03 in

(433 mm)

13.00 in

(331 mm)

16.79 in

(427 mm)

0.35 in

(9 mm)

19.00 in

(483 mm)

18.31 in

(466 mm)

3.00 in

(77 mm)

3.47 in

(89 mm)

0.24 in

(7 mm)

DM-MD6X4/DM-MD6X6 Overall Dimensions (Top View)

DM-MD6X4/DM-MD6X6 Ov erall Dimensions (Front View, DM-MD6X6 Shown)

Installation & Operation Guide – DOC. 7196B DigitalMedia Distribution Center: DM-MD6X4/DM-MD6X6 • 11

+ 33 hidden pages

Crestron DM-MD6X4, DM-MD6X6 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Features and Functions

Applications

Internal Block Diagrams

Specifications

Physical Description