Crestron DMC-4K-CO-HD-HDCP2, DMC-SO-HD Installation Guide

Crestron DMCO Single-Slot

Output Card Upgrade Package

Installation Guide

Regulatory Compliance

NOTE: Plug the included dust cap into the optical transceiver when the fiber optic cable is unplugged.

As of the date of manufacture, the DMC Series has been tested and found to comply with specifications for
CE marking.

Federal Communications Commission (FCC) Compliance Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions:
(1) This device may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation.

CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for
compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for help

Industry Canada (IC) Compliance Statement

CAN ICES-3(B)/NMB-3(B)

The DMC Fiber Series are Class 1 laser products. They comply with safety regulations of IEC 60825-1, FDA
21 CFR 1040 11 and FDA 21 CFR 1040 10.

WARNING: Visible and invisible laser radiation when open. Avoid direct exposure to beam.

The specific patents that cover Crestron products are listed at patents.crestron.com.

Crestron, the Crestron logo, and DigitalMedia are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or
other countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the
marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors

in typography or photography.

This document was written by the Technical Publications department at Crestron.
©2014 Crestron Electronics, Inc.

Crestron DMCO Single-Slot Output Card Upgrade Package

Contents

DMCO Single-Slot Output Card Upgrade Package 1

Introduction ............................................................................................................................... 1

Package Contents ....................................................................................................................... 2

Replacing a Card in a DMCO 2-Card Output Module .............................................................. 3

Replacing a Card in a DMCO 4-Card Output Module .............................................................. 7

Further Inquiries ...................................................................................................................... 13

Return and Warranty Policies .................................................................................................. 14

Merchandise Returns / Repair Service ...................................................................... 14

Crestron Limited Warranty ........................................................................................ 14

Installation Guide – DOC. 7698A Contents • i

Crestron DMCO Single-Slot Output Card Upgrade Package

DMCO Single-Slot Output Card
Upgrade Package

Introduction

DMCO multicard output modules occupy the Crestron® DM-MD8X8,
DM-MD8X8-RPS, DM-MD16X16, DM-MD16X16-RPS, DM-MD32X32, and
DM-MD32X32-RPS DigitalMedia™ switchers. Using the DMCO Single-Slot
Output Card Upgrade Package (DMA-DMCO-SINGLE CARD UPGRADE PACK),
one or more cards in a DMCO output module can be replaced with one or more
DMC single-slot output cards.

NOTE: Throughout the remainder of this manual, all references to the
DM-MD8X8, DM-MD16X16, and DM-MD32X32 apply to the RPS models as well
as to the standard models.

This document provides installation instructions for the following:

• Replacing a card in a DMCO 2-card output module with a DMC single-slot

output card (DM-MD8X8 and DM-MD32X32 only)

• Replacing a card in a DMCO 4-card output module with a DMC single-slot

output card (DM-MD16X16 only)

Installation Guide – DOC. 7698A Upgrade Package: DMCO Single-Slot Output Card • 1

Upgrade Package Crestron DMCO Single-Slot Output Card

Package Contents

Items supplied with the upgrade package (DMA-DMCO-SINGLE CARD
UPGRADE PACK) are as follows:

• One or more DMC single-slot output cards

• One or more single-card faceplates

• Two or more thumb screws (black)

• Two or more hex screws

• One hex wrench

• One ESD wrist strap

NOTE: The quantity of output cards, faceplates, thumb screws, and hex screws that
are supplied with the upgrade package varies depending on the physical
configuration of the output cards and whether a DMCO 2-card or 4-card output
module is to be upgraded.

In addition to the upgrade package, the following items are supplied in a separate
package (DMA-DM-MD16X16-DMCO-BRKTS) for the upgrade of a 4-card output
module only:

• Four plastic brackets

• Two thumb screws (silver)

• Alcohol wipes

2 • Upgrade Package: DMCO Single-Slot Output Card Installation Guide – DOC. 7698A

Crestron DMCO Single-Slot Output Card Upgrade Package

Replacing a Card in a DMCO 2-Card Output Module

DMCO 2-card output modules occupy the card positions above and below the
ABG/EIG ports on the rear of DM-MD8X8 and DM-MD32X32 switchers. Each card
in a 2-card output module can be replaced with a DMC single-slot output card if
desired. If only one of the DMCO cards is replaced with a DMC single-slot output
card, the remaining DMCO card can be reinstalled as a single card.

CAUTION: Output cards are susceptible to damage from electrostatic discharge
(ESD). Standard ESD precautions must be followed when handling the cards.
Always wear the supplied ESD wrist strap connected to ground, and place the cards
on grounded surfaces only.

NOTE: Output cards are not hot swappable; therefore, always shut down the
DigitalMedia switcher before adding or replacing cards.

To replace a card in a DMCO 2-card output module with a DMC single-slot output
card and to reinstall the remaining DMCO card, use the supplied upgrade package
and a Phillips head screwdriver (not supplied). Perform the following steps:

1. Disconnect all cables from the 2-card output module being replaced, loosen

the four thumb screws that secure the module to the chassis, and then slide
the module out of the chassis (refer to the illustration below).

Removal of a 2-Card Output Module from the Chassis

Installation Guide – DOC. 7698A Upgrade Package: DMCO Single-Slot Output Card • 3

Upgrade Package Crestron DMCO Single-Slot Output Card

2. For the DMCO card that is to be reinstalled, detach the card from the 2-card

output module by doing the following (refer to the illustration on the
following page):

a. Using the supplied hex wrench, detach the 2-card faceplate from the

module by removing all of the hex screws.

NOTE: The number of hex screws that are required to be removed
varies depending on the cards that comprise the 2-card output module.
In the illustration on the following page, four hex screws (two screws
for each card) are shown for illustrative purposes only.

b. Using a Phillips head screwdriver (not supplied), detach the standoffs

that connect the two cards by removing the Phillips head screws.

NOTE: The number of standoffs and Phillips head screws that are
required to be removed varies depending on the cards that comprise the
2-card output module. In the illustration on the following page,
four standoffs (two standoffs on each side) and eight Phillips head
screws (four screws for each card) are shown for illustrative purposes
only.

c. Using the single-card faceplate supplied for the DMCO card to be

reinstalled, attach the faceplate to the card using the supplied hex
screws and hex wrench.

NOTE: The number of supplied hex screws varies depending on the
DMCO card. In the illustration on the following page, two hex screws
are shown for illustrative purposes only.

d. Insert the two thumb screws supplied for the single-card faceplate into

the appropriate holes in the faceplate.

4 • Upgrade Package: DMCO Single-Slot Output Card Installation Guide – DOC. 7698A

Crestron DMCO Single-Slot Output Card Upgrade Package

Thumb Screws (4)

Phillips Head

Screws (4)

Stando

f

fs (4)

Phillips Head

Screws (4)

Hex Screws (4)

2-Card

Faceplate

Single-Card

Faceplate

Thumb Screws (2)

Hex Screws (2)

Detachment of a DMCO Card from a 2-Card Output Module and the Attachment of a Single-Card Faceplate

3. Using the card positions vacated in step 1, install each output card by doing

the following (refer to the illustration on the following page):

a. Using caution to avoid damage to the pins on the bottom of the output

card, insert the card into the card guides until the card is 1/4 inch
(26 mm) from the fully seated position.

b. Align the two thumb screws of the card with the corresponding holes in

the chassis, and then push the card inward until it is fully seated and
engages the chassis backplane.

c. Finger-tighten the two thumb screws to secure the card―do not

overtighten the screws.

Installation Guide – DOC. 7698A Upgrade Package: DMCO Single-Slot Output Card • 5

Upgrade Package Crestron DMCO Single-Slot Output Card

Output Card Installation

4. Connect the cables to each output card.

6 • Upgrade Package: DMCO Single-Slot Output Card Installation Guide – DOC. 7698A

Crestron DMCO Single-Slot Output Card Upgrade Package

Replacing a Card in a DMCO 4-Card Output Module

DMCO 4-card output modules occupy the card positions above and below the
ABG/EIG ports on the rear of a DM-MD16X16 switcher. Each card in a 4-card
output module can be replaced with a DMC single-slot output card if desired.
If fewer than four cards are to be replaced, the remaining DMCO cards can be
reinstalled as single cards.

CAUTION: Output cards are susceptible to damage from electrostatic discharge
(ESD). Standard ESD precautions must be followed when handling the cards.
Always wear the supplied ESD wrist strap connected to ground, and place the cards
on grounded surfaces only.

NOTE: Output cards are not hot swappable; therefore, always shut down the
DigitalMedia switcher before adding or replacing cards.

To replace one or more of the cards in a DMCO 4-card output module with the
corresponding amount of DMC single-slot output cards and to reinstall one or more
of the remaining DMCO cards as desired, use the supplied upgrade package as well
as the package containing plastic brackets. Perform the following steps:

1. Remove the 4-card output module from the chassis as follows (refer to the

illustration on the following page):

a. Disconnect all cables from the module being replaced.

b. Remove the four thumb screws that secure the module to the chassis.

c. Using the supplied hex wrench, detach the faceplate from the module by

removing all of the hex screws.

NOTE: The number of hex screws that are required to be removed varies
depending on the cards that comprise the 4-card output module. In the
illustration on the following page, eight hex screws are shown for
illustrative purposes only.

d. Using the two silver thumb screws (supplied with the plastic brackets) for

the left and right angle brackets on a card to be removed, thread each thumb
screw about 1/4 inch (26 mm) into the angle bracket, and then pull both
thumb screws to remove the card from the chassis.

e. Repeat step 1d to remove each remaining card from the chassis.

Installation Guide – DOC. 7698A Upgrade Package: DMCO Single-Slot Output Card • 7

Upgrade Package Crestron DMCO Single-Slot Output Card

Faceplate

Hex Screws (8)

Thumb Screws (4)

Thumb Screws (Silver)

Removal of a 4-Card Output Module from the Chassis

8 • Upgrade Package: DMCO Single-Slot Output Card Installation Guide – DOC. 7698A

Crestron DMCO Single-Slot Output Card Upgrade Package

Single-Card

Faceplate

Hex Screws (2)

Card Guide 1

Card Guide 2

Card Guide 3

Card Guide 4

Metal Bracket,

First Output Card Position

Metal Bracket,

Fourth Output Card Position

Second Output Card Position

Third Output Card Position

2. Using the single-card faceplate supplied for each DMCO card to be reinstalled,

attach the faceplate to the card using the supplied hex screws and hex wrench.

NOTE: The number of hex screws that are required for attachment of the
faceplate varies depending on the card. In the illustration below, two hex screws
are shown for illustrative purposes only.

Attachment of a Single-Card Faceplate to a DMCO Card

3. Do either of the following:

• If the output card cage assembly does not contain metal brackets in the

second and third output card positions (refer to the illustration below),
continue with step 4.

• If the output card cage assembly does contain metal brackets in the second

and third output card positions, omit step 4 and continue with step 5.

Output Card Cage Assembly, Second and Third Card Positions Shown without Brackets

Installation Guide – DOC. 7698A Upgrade Package: DMCO Single-Slot Output Card • 9

Upgrade Package Crestron DMCO Single-Slot Output Card

Adhesive Backing

Adhesive Backing

Metal Plate

Metal Plate

4. (Second and third output card positions only) Attach the supplied plastic brackets

to the metal plate between card guides 1 and 2 and card guides 2 and 3 as follows:

a. Locate the two sets of plastic brackets. Each set of brackets is marked

LEFT and RIGHT (refer to the illustrations below).

Left Bracket, Front and Rear Views Shown

Right Bracket, Front and Rear Views Shown

b. Using the supplied alcohol wipes, clean the metal plate between card guides

1 and 2 and card guides 2 and 3 on the left and right sides of the card cage
assembly.

Metal Plates, Right Side of Card Cage Assembly Shown

c. Using a LEFT bracket for the left side of the card cage assembly and a

RIGHT bracket for the right side of the card cage assembly, do the

following:

i. Peel off the adhesive backing.

ii. Position the lip of the bracket so that it latches onto the rear of the

metal plate (refer to the illustration on the following page).

iii. Press and hold the bracket against the metal plate for about 5

seconds, ensuring that the adhesive adheres to the plate.

10 • Upgrade Package: DMCO Single-Slot Output Card Installation Guide – DOC. 7698A

Crestron DMCO Single-Slot Output Card Upgrade Package

Lip of Bracket

(Top View Shown)

Metal Plate

(Top View Shown)

Bracket, Right

Brackets

Brackets

Bracket Installation, Right Bracket Shown

Installation of the four brackets appears as shown below.

Bracket Installation, Four Brackets Shown

Installation Guide – DOC. 7698A Upgrade Package: DMCO Single-Slot Output Card • 11

Upgrade Package Crestron DMCO Single-Slot Output Card

5. Using the card positions vacated in step 1, install each output card by doing

the following (refer to the illustration below):

a. Using caution to avoid damage to the pins on the bottom of the output

card, insert the card into the card guides until the card is 1/4 inch
(26 mm) from the fully seated position.

b. Align the two thumb screws of the card with the corresponding holes in

the chassis or plastic brackets, and then push the card inward until it is
fully seated and engages the chassis backplane.

c. Finger-tighten the two thumb screws to secure the card―do not

overtighten the screws.

Output Card Installation

6. Connect the cables to each output card.

12 • Upgrade Package: DMCO Single-Slot Output Card Installation Guide – DOC. 7698A

Crestron DMCO Single-Slot Output Card Upgrade Package

Further Inquiries

To locate specific information or resolve questions after reviewing this guide,
contact Crestron's True Blue Support at 1-888-CRESTRON [1-888-273-7876] or, for
assistance within a particular geographic region, refer to the listing of Crestron
worldwide offices at www.crestron.com/offices

To post a question about Crestron products, log onto Crestron’s Online Help at

www.crestron.com/onlinehelp

benefit from all available features.

. First-time users must establish a user account to fully

.

Installation Guide – DOC. 7698A Upgrade Package: DMCO Single-Slot Output Card • 13

Upgrade Package Crestron DMCO Single-Slot Output Card

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange or service without prior authorization from

Crestron. To obtain warranty service for Crestron products, contact an authorized Crestron dealer.
Only authorized Crestron dealers may contact the factory and request an RMA (Return Merchandise
Authorization) number. Enclose a note specifying the nature of the problem, name and phone
number of contact person, RMA number and return address.

2. Products may be returned for credit, exchange or service with a Crestron Return Merchandise

Authorization (RMA) number. Authorized returns must be shipped freight prepaid to Crestron,
6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with RMA number clearly marked on
the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be
subject to refusal. Crestron reserves the right in its sole and absolute discretion to charge a 15%
restocking fee plus shipping costs on any products returned with an RMA.

3. Return freight charges following repair of items under warranty shall be paid by Crestron, shipping

by standard ground carrier. In the event repairs are found to be non-warranty, return freight costs
shall be paid by the purchaser.

Crestron Limited Warranty

Crestron Electronics, Inc. warrants its products to be free from manufacturing defects in materials and
workmanship under normal use for a period of three (3) years from the date of purchase from Crestron,
with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads
and power supplies are covered for a period of one (1) year; touch screen display and overlay components
are covered for 90 days; batteries and incandescent lamps are not covered.

This warranty extends to products purchased directly from Crestron or an authorized Crestron dealer.
Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any.

Crestron shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended or if it has been subjected to misuse, accidental
damage, modification or improper installation procedures. Furthermore, this warranty does not cover any
product that has had the serial number altered, defaced or removed.

This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall Crestron
be liable for incidental or consequential damages of any kind (property or economic damages inclusive)
arising from the sale or use of this equipment. Crestron is not liable for any claim made by a third party or
made by the purchaser for a third party.

Crestron shall, at its option, repair or replace any product found defective, without charge for parts or labor.
Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the
unexpired portion of the warranty.

Except as expressly set forth in this warranty, Crestron makes no other warranties, expressed or implied,
nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or
fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms
of this limited warranty. This warranty statement supersedes all previous warranties.

14 • Upgrade Package: DMCO Single-Slot Output Card Installation Guide – DOC. 7698A

Crestron DMCO Single-Slot Output Card Upgrade Package

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Installation Guide – DOC. 7698A Upgrade Package: DMCO Single-Slot Output Card • 15

Crestron Electronics, Inc. Installation Guide – DOC. 7698A

15 Volvo Drive Rockleigh, NJ 07647 (2041702)
Tel: 888.CRESTRON 08.14
Fax: [phone] Specifications subject to
www.crestron.com change without notice.