Crestron C2N-SSC-2 User Manual

Crestron C2N-SSC-2 ILT Shade Controller Operations & Installation Guide
This document was prepared and written by the Technical Documentation department at:
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2004 Crestron Electronics, Inc.
Crestron C2N-SSC-2 ILT Shade Controller
Contents
ILT Shade Controller: C2N-SSC-2 1
Introduction......................................................................................1
Features and Functions ..........................................................1
Specifications......................................................................... 2
Physical Description ..............................................................3
Industry Compliance..............................................................6
Setup.................................................................................................6
Network Wiring.....................................................................6
Identity Code .........................................................................8
Installation ...........................................................................12
Programming Software ..................................................................16
Programming with Crestron SystemBuilder or D3 Pro...........18
Programming with SIMPL Windows..................................18
Uploading and Upgrading..............................................................27
Communication Settings......................................................27
Uploading a SIMPL Windows Program..............................31
Firmware Upgrade...............................................................32
Serial Number Assignment..................................................34
Problem Solving............................................................................. 35
Troubleshooting...................................................................35
Further Inquiries ..................................................................36
Future Updates.....................................................................36
Return and Warranty Policies ........................................................ 37
Merchandise Returns / Repair Service ................................37
CRESTRON Limited Warranty ..........................................37
Operations & Installation Guide - DOC. 6318 Contents i
Crestron C2N-SSC-2 ILT Shade Controller
ILT Shade Controller: C2N-SSC-2

Introduction

Features and Functions

The Crestron® ILT Shade Controller, C2N-SSC-2, communicates with up to two Somfy ILT Intelligent Shade Motors via a serial interface. In a Crestron control system network (Cresnet called Shade Controller) sets the position and the direction of motion of each shade individually, with programmable settings for the upper and lower limits of travel for each shade. Commands to move to a specific location will position the shades relative to the full range of travel between these upper and lower limits. Subsequent commands to move a shade in the open or close direction activate shade movement until a limit of travel is reached, until the command is de-activated, or until a stop command is sent.
®
), the C2N-SSC-2 (herein
The Shade Controller can store and recall up to 20 shade presets.
Functional Summary
Control up to two shades per Shade Controller
Control position and direction of each shade individually
Store and recall up to 20 presets per shade
Connect via one 4-pin RJ-11 interface connector per shade
Control shades in multi-unit installations individually, in
Operations & Installation Guide - DOC. 6318 ILT Shade Controller: C2N-SSC-2 1
groups, all together, or any desired combination.
ILT Shade Controller Crestron C2N-SSC-2
The upper and lower limits of travel for each shade are set up at the time of installation via the six pushbuttons on the face of the Shade Controller, or via a touchpanel, and are stored internally to each ILT motor. Shade presets, stored as values relative to the limits of travel, can be stored and recalled locally in the Shade Controller.

Specifications

The following table provides specifications for the Shade Controller.
Specifications for the Shade Controller
SPECIFICATION DETAILS
Cresnet power usage 1 Watt (42 mAmp @ 24 VDC)
Default Net ID 0C
Control System Update Files1
2-Series Control System
CEN/CN-TVAV
CNMSX-AV/Pro
CNRACKX/-DP
CNMS, CNRACK, CNLCOMP
ST-CP
Operating Temperature 41° to 122°F (5° to 50°C)
Humidity 10% to 90% RH (non-condensing)
Overall Dimensions Width: 2.14 in (5.44 cm)
Weight 0.25 lb (0.11 kg)
1. The latest software versions can be obtained from the Downloads | Software Updates section of the Crestron website (www.crestron.com following these footnotes.
2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems.
Version C2-2004.CUZ or later2
Version 5.13.12V.UPZ or later3
Version 5.12.63X.UPZ or later3
Version 5.10.11W.UPZ or later3
Version 3.18.09m, l, c or later
Version 4.02.04S.UPZ or later3
Height: 0.94 in (2.39 cm)
Depth: 3.83 in (9.73 cm)
). Refer to the NOTE
3. Filenames for CNX and ST-CP update files have a UPZ extension. Files on the website may be .zip or self-extracting .exe files containing the .cuz or .upz file. To avoid program problems, make sure you are using the update file with the correct suffix letter (e.g., S, V, W, X).
NOTE: Crestron software and any files on the website are for Authorized Crestron dealers and Crestron Authorized Independent Programmers
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Crestron C2N-SSC-2 ILT Shade Controller
(CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the FTP site).

Physical Description

Refer to the figures below and on the following page. The unit is housed in a black metal enclosure with labeling and controls on the front surface. The bottom edges of the cover/faceplate extend to form two flanges with screw slots for convenient mounting on any flat surface. Interface connectors are mounted on opposite ends of the unit. The two 4-pin RJ-11 connectors on the “top” end, labeled 1 and 2, provide connection to two shade motor controller circuits. A 4-pin male Cresnet network port on the “bottom” end, labeled 24 Y Z G, provides operating power and communications to/from the unit.
NOTE: Power for the shade motor is independent of the Cresnet system.
Physical Views
Operations & Installation Guide - DOC. 6318 ILT Shade Controller: C2N-SSC-2 3
ILT Shade Controller Crestron C2N-SSC-2
Physical Views (continued)
4 ILT Shade Controller: C2N-SSC-2 Operations & Installation Guide - DOC. 6318
Crestron C2N-SSC-2 ILT Shade Controller

Controls

The Shade Controller has six pushbuttons that are used to set the upper and lower limits of travel for each shade. These limits are set at time of installation and the values are stored in the ILT motor.
Shade Limit Control Pushbuttons
Pressing any one of the four outer pushbuttons puts the Shade Controller into the limit-setting mode for the selected shade and upper or lower limit. (Refer to “Setting Shade Limits and Direction of Travel” on page
13.)

Indicators

The only indicators on the Shade Controller are the three LEDs on the face of the unit.
The PWR LED (green) indicates the presence of +24V Cresnet power.
The NET LED (yellow) indicates an active Cresnet network connection.
The SETUP LED (red) indicates firmware upgrade, limit setting, shade reversal, or the unit’s network ID setup activity.
Flashes during firmware downloads
On solid if in firmware loader mode (still needs application
firmware). Turns off after application firmware is loaded.
On solid for twenty seconds if a shade 1/2 adjust
upper/lower limit button is pushed, putting the unit into limit-setting mode.
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ILT Shade Controller Crestron C2N-SSC-2
On for one second, then off when shade reversal is executed from buttons on the unit.

SETUP LED and Pushbutton

The SETUP pushbutton and its associated LED are used for setup of the unit’s network ID during the initial configuration of a Cresnet system or when the device is being added/replaced. Refer to “Method B (Touch Settable IDs)” on page 10 for detailed information.

Industry Compliance

As of the date of manufacture, the Shade Controllers have been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.

Setup

NOTE: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Network Wiring

CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to do so could cause equipment damage or void the Crestron warranty.
CAUTION: Provide sufficient power to the system. Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system.
<http://www.crestron.com/dealer-tech_resources/power_calculator.asp>
NOTE: When installing network wiring, refer to the latest revision of the wiring diagram(s) appropriate for your specific system configuration,
6 ILT Shade Controller: C2N-SSC-2 Operations & Installation Guide - DOC. 6318
Crestron C2N-SSC-2 ILT Shade Controller
available from the Downloads | Product Manuals | Wiring Diagrams section of the Crestron website (www.crestron.com)
NOTE: For larger networks (i.e., greater than 28 network devices), it may be necessary to add a Cresnet Hub/Repeater (CNXHUB) to maintain signal quality throughout the network. Also, for networks with lengthy cable runs or varying types of network devices, it may be desirable to add a hub/repeater after only 20 network devices.
When calculating the wire gauge for a particular Cresnet run, the length of the run and the Cresnet power usage of each network unit to be connected must be taken into consideration. If Cresnet units are to be daisy-chained on the run, the Cresnet power usage of each unit to be daisy-chained must be added together to determine the Cresnet power usage of the entire chain. If the unit is a home-run from a Crestron system power supply network port, the Cresnet power usage of that unit is the Cresnet power usage of the entire run. The length of the run in feet and the Cresnet power usage of the run should be used in the following resistance equation to calculate the value on the right side of the equation.
.
Resistance Equation
The required wire gauge should be chosen such that the resistance value is less than the value calculated in the resistance equation. Refer to the following table.
Wire Gauge Values
RESISTANCE (R) WIRE GAUGE
4
6
10
15
13
8.7
Doubled CAT5
16
18
20
22
Tripled CAT5
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ILT Shade Controller Crestron C2N-SSC-2
f
NOTE: All Cresnet wiring must consist of two twisted pairs. One twisted pair is the +24V conductor and the GND conductor, and the other twisted pair is the Y conductor and the Z conductor.
NOTE: When daisy-chaining Cresnet units, strip the ends of the wires carefully to avoid nicking the conductors. Twist together the ends of the wires that share a pin on the network connector, and tin the twisted connection. Apply solder only to the ends of the twisted wires. Avoid tinning too far up the wires or the end becomes brittle. Insert the tinned connection into the Cresnet connector and tighten the retaining screw. Repeat the procedure for the other three conductors.

Identity Code

Every equipment and user interface within the network requires a unique identity code (Cresnet ID or Net ID). These codes are two-digit hexadecimal numbers from 03 to FE. The Net ID of each unit must match an ID code specified in the SIMPL Windows program. Refer to “Setting the Net ID in Device Settings” on page 20 for details of the SIMPL Windows procedure.
Refer to note on page 27
or a definition of Viewport.
The Net ID of the C2N-SSC-2 has been factory set to 0C. The Net IDs of multiple Shade Controllers in the same system must be unique. Net IDs are changed from a personal computer (PC) via the Crestron Viewport.
NOTE: For detailed information on establishing communication between the PC and control system, refer to “Communication Settings” on page
27. If communication cannot be established, refer to the “Troubleshooting Communications” section in the latest version of the 2-Series Control System Reference Guide (Doc. 6256), which is available from the Downloads | Product Manuals section of the Crestron website (www.crestron.com). For other control systems, refer to the respective Operations Guide.
There are two different methods—Method A or Method B—for setting the Shade Controller Net IDs:
Method A (Cresnet address-settable ID), described on the next page, applies to all Shade Controllers in a Cresnet system. This method
8 ILT Shade Controller: C2N-SSC-2 Operations & Installation Guide - DOC. 6318
Crestron C2N-SSC-2 ILT Shade Controller
requires that a single Shade Controller be the only network device connected to the control system.
Method B (Touch Settable IDs), which begins on page 10, applies to Shade Controllers in a Cresnet system with 2-Series control system upgrade file (CUZ) version 3.008 or later. These upgrades enable Touch Settable ID (TSID) functionality, which makes it possible for the control system to recognize a network device via its serial number, which is stored in the device’s memory. This method does not require that any devices be disconnected from the network; Net IDs may be set with the entire Cresnet system intact.
Use the appropriate method to set the Shade Controller Net ID.

Method A (Cresnet address-settable ID)

1. Ensure that the Shade Controller is the only device connected to the control system.
2. Open the Crestron Viewport.
3. From the Viewport menu, select Functions | Set Network ID. The software checks the baud rate and then opens the "Set Network ID" window.
4. In the "Set Network ID" window, select the C2N-SSC-2 from the Current Network Devices text window.
5. Select the new Net ID for the Shade Controller from the Choose the new network ID for the selected device (Hex): text box.
6. Click Set ID to initiate the change. This will display the "ID command has been sent" window.
7. In the "Command Complete" window, click OK.
8. In the Current Network Devices text window, verify the new Net ID code.
9. In the "Set Network ID" window, click Close.
NOTE: The new Net ID code may also be verified by selecting Diagnostics | Report Network Devices in the Viewport (alternately,
select F4).
10. Repeat this procedure for each Shade Controller to be added to the system.
Operations & Installation Guide - DOC. 6318 ILT Shade Controller: C2N-SSC-2 9
ILT Shade Controller Crestron C2N-SSC-2

Method B (Touch Settable IDs)

Before using this method, you should have a list of all current network devices and their Net IDs, to avoid assigning duplicate IDs.
Set Net ID via D3 Pro or SystemBuilder
Version 1.0 of this program includes procedures that enable setting the Net ID. Refer to the extensive help information provided with the software file for instructions. (For a brief description of the D3 Pro program, refer to “Programming with Crestron SystemBuilder or D3 Pro” on page 18.)
Set Net ID by TSID
These procedures are for TSID-enabled network devices during the initial configuration of a Cresnet system or when such devices are being added/replaced.
1. Ensure that all Shade Controllers are connected to the control system.
2. Open the Crestron Viewport version 3.35 or later.
3. From the Viewport menu, select Functions | Assign Cresnet ID by Serial Number. The “Set Net ID by TSID” window appears. The window is first displayed with the data fields empty.
When you click on the Search for Touch Settable
Devices button, the system searches the network and lists
all TSID-enabled devices found, as shown in the figure on the next page.
This information is similar to the report produced by
pressing F4 (Report Network Devices); the first eight digits of each line constitute the TSID number (hexadecimal form of the serial number).
10 ILT Shade Controller: C2N-SSC-2 Operations & Installation Guide - DOC. 6318
Crestron C2N-SSC-2 ILT Shade Controller
“Set Net ID by TSID” Window
4. As you enter either the serial number or TSID number of the device that requires a change, the corresponding TSID or serial number automatically appears in its appropriate field. The listing should show the device’s current Cresnet ID.
CAUTION: This function does not prevent you from setting duplicate IDs. Be sure to check current assignments before entering the desired Cresnet ID number.
5. Enter the Cresnet ID that the device should be set to and click OK.
Serial Number to TSID Conversion
This utility is useful in a case where there are multiple devices of the same type on a network, you need to locate a particular one, you know the TSID but not the serial number, and your site installation list is based on device serial numbers. In this (or the reverse) situation, perform the procedures given on the following page.
Operations & Installation Guide - DOC. 6318 ILT Shade Controller: C2N-SSC-2 11
ILT Shade Controller Crestron C2N-SSC-2
1. Open the Crestron Viewport.
2. From the Viewport menu, select Functions | Serial Number
ÅÆ TSID Conversion Tool. The “Serial Number ÅÆTSID Conversion Tool” window is displayed.
“Serial Number to TSID Conversion Tool” Window
3. Enter the serial number or TSID number as instructed; press the appropriate button to obtain the corresponding number.
NOTE: Enter serial numbers, including spaces, exactly as they appear on the unit label. Alpha characters in serial numbers or TSID numbers may be entered in upper or lower case.

Installation

The following tools/hardware are required for installation of the Shade Controller:
Cresnet network cable (not supplied)
Cresnet 4-pin mating connector (supplied)
Dual Lock fastener (supplied)
Phillips screwdriver (not supplied)
Four 1 in. #6 pan head Phillips screws (not supplied)
NOTE: Verify that you have sufficient Cresnet power to support your net devices.
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Crestron C2N-SSC-2 ILT Shade Controller

Overview

Installation consists of mounting the Shade Controller (using either the Dual Lock fastener or screws, as desired) in a location that is out of casual reach, but within fifty feet of the shade(s) it controls; connecting a Cresnet cable to the NET port; connecting the interface cable(s) from the shade(s) to the RJ-11 port(s), and setting the upper and lower limits of travel for the shade(s).
1. Turn Cresnet system power OFF.
2. Connect the Cresnet cable with supplied mate to the Shade Controller’s Cresnet port and the other end to the control system.
3. Connect the modular cable from the shade(s) to the Shade Controller RJ-11 port(s). If a longer modular cable is required, fabricate using standard 4-wire modular cable with 4-pin (4 body size) modular plugs.
Invert the plugs on the same cable. When the plugs are
held side by side, the wires are in the same order (refer to following graphic).
Check that the connector is correctly crimped.

Setting Shade Limits and Direction of Travel

When an ILT shade is first installed, the limits of travel will normally come “pinched” together so that the shade will not move up or down. Limits and travel direction for an ILT shade are not set mechanically, but are stored electronically in the shade motor itself. Limits of travel must be set for each shade in order for the shade to operate properly. The six
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ILT Shade Controller Crestron C2N-SSC-2
buttons on the Shade Controller are used to set these limits, as defined in the following table. Shade limits can also be set using the C2N-SSC-2 symbol.
Shade Limit Control Pushbutton Functions
Shade 1 Adjust Upper Limit Button
Shade 1 Adjust Lower Limit Button
Shade 2 Adjust Upper Limit Button
Shade 2 Adjust Lower Limit Button
Up Button (K) In limit-setting mode, moves shade up; sets limit on
Down Button (J) In limit-setting mode, moves shade down; sets limit on
Push to allow adjustment of Shade 1 upper limit.
SETUP LED will be on during limit-setting mode.
Push and hold for five seconds to open to upper limit.
Push to allow adjustment of Shade 1 lower limit.
SETUP LED will be on during limit-setting mode.
Push and hold for five seconds to close to lower limit
Push to allow adjustment of Shade 2 upper limit.
SETUP LED will be on during limit-setting mode.
Push and hold for five seconds to open to upper limit.
Push to allow adjustment of Shade 2 lower limit.
SETUP LED will be on during limit-setting mode.
Push and hold for five seconds to close to lower limit
release.
When not in limit-setting mode, hold button down for 10 seconds to reverse Shade 1 orientation. SETUP LED gives confirming flash when reversal is executed.
release.
When not in limit-setting mode, hold button down for 10 seconds to reverse Shade 2 orientation. SETUP LED gives confirming flash when reversal is executed.
To prevent inadvertent setting of very wide limits, continuous adjustment is allowed for periods of twenty seconds. At the end of any 20 second period, the limit-setting mode will automatically terminate, and an adjust limit select button must be pushed to initiate additional limit settings. For example, if an adjust limit select button is pressed and no other buttons are pushed, the Shade Controller will remain in limit-setting mode for twenty seconds. At the end of this period, the SETUP LED will go off to indicate that limits are no longer ready to be adjusted. Similarly, if limits are being adjusted and the up (K) or down (j) button is pushed and held, the shade will stop moving after 20 seconds and the limit-setting mode will be terminated. Pushing any of the six buttons during the 20-second limit period will start a new 20-second period.
NOTE: Set the upper limit before setting the lower limit.
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Crestron C2N-SSC-2 ILT Shade Controller
NOTE: During the limit-setting procedures, if the shade moves opposite to the selected direction, refer to the direction reversing procedures given on the next page.
NOTE: Perform limit or travel direction settings for each shade individually.
NOTE: Do not press other buttons or touchpanel controls while setting shade limits. Doing so will terminate the limit-setting procedure.
The following procedures apply to either shade. It is not necessary to set the limits for shade 1 before shade 2.
Setting Shade 1 Upper Limit:
Press the shade 1 adjust upper limit button. The SETUP LED should illuminate. The Shade Controller is now ready to set the upper limit of travel for shade 1. Use the up (K) and down (j) buttons to adjust the upper limit position. The shade will roll in the direction selected until the button is released or the 20-second, limit-setting period ends. Upon release of the button, the upper limit of travel will be stored in the ILT shade. If necessary, repeat the procedure until the shade is correctly positioned.
Setting Shade 1 Lower Limit:
Press the shade 1 adjust lower limit button for shade 1. The SETUP LED should illuminate. The Shade Controller is now ready to set the lower limit of travel for shade 1. Use the up (K) and down (j) buttons to adjust the lower limit position. The shade will roll in the direction selected until the button is released. Upon release of the button, the lower limit of travel will be stored in the ILT shade. If necessary, repeat the procedure until the shade is correctly positioned.
Limit-setting Verification:
It is recommended that both the upper and lower limits be verified after the initial setup. First, verify that the shade is not in limit-setting mode by confirming that the SETUP LED is not on. Push and hold the shade 1 adjust upper limit button for at least five seconds. Shade 1 will roll and stop at the upper limit of travel. Push and hold the shade 1 adjust lower limit button for at least five seconds. Shade 1 will roll and stop at the lower limit of travel.
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ILT Shade Controller Crestron C2N-SSC-2
Reversing the Direction of Travel for a Shade
Whether a shade rolls up or down when a particular button is pushed depends on the orientation of the shade during installation as well as how the shade material is mounted to the cylinder. If the installer finds that the shade moves opposite to the direction required, the direction of travel can be reversed as follows:
For shade 1, verify that the unit is not in limit-setting mode (SETUP LED is not illuminated), and then press and hold the up (K) button for at least 10 seconds. The SETUP LED will give a confirming flash. The direction of travel for shade 1 has now been reversed.
For shade 2, verify that the unit is not in limit-setting mode (SETUP LED is not illuminated), and then press and hold the down (j) button for at least 10 seconds. The SETUP LED will give a confirming flash. The direction of travel for shade 2 has now been reversed.
NOTE: Perform shade reversals on one shade at a time.
NOTE: After a reversal, it is necessary to re-adjust the limits since the
reversal process again pinches the upper and lower limits together so that the shade cannot move.

Programming Software

Have a question or comment about Crestron software?
Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website (www.crestron.com). Log in at http://www.crestron.com/accounts/login.asp or view questions you have submitted to Crestron’s True Blue Support. First-time users will need to establish a user account.
to post your own question
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Crestron C2N-SSC-2 ILT Shade Controller
You can create a program that allows you to set up the C2N-SSC-2 to operate in a Crestron control system using the Crestron programming tools: Crestron System Builder
, D3 Pro™ (for lighting and HVAC) and SIMPL Windows. These tools are intended for users with different levels of programming knowledge. The flexibility of each tool is proportional to the degree of programming expertise (i.e., the more flexible, the more a programmer needs to know and account for). Of course, one can initiate programming using the easiest method (System Builder) and use advanced techniques that are available from SIMPL Windows to customize the job.
The program output of Crestron SystemBuilder is a SIMPL Windows program with much of the functionality encapsulated in macros and templates. Therefore, extending the capabilities of the system is very easy. Crestron SystemBuilder is easier to use for the beginning programmer, and much faster for all programmers. However, it does not allow the degree of control and flexibility that SIMPL Windows does.
Crestron SystemBuilder comes with templates for all supported interfaces. If a user wishes to create a touchpanel project using templates with a different look-and-feel, this can be accomplished by making a custom template. This custom template can then be used by Crestron SystemBuilder to create the final project files to be loaded into the panels. Alternatively, VT Pro-e can be used to tweak projects created with the Crestron SystemBuilder or develop original touchpanel screen designs.
NOTE: Crestron recommends that you use the latest software to take advantage of the most recently released features. The latest software is available from the Downloads | Software Updates section of the Crestron website (www.crestron.com).
The following are the earliest useable software version requirements for the PC:
(Optional) SystemBuilder version 2.0 or later.
(Optional) D3 Pro version 1.3.7 or later.
SIMPL Windows version 2.05.22 or later, with Library Update
file 311. Requires SIMPL+
®
Cross Compiler version 1.1.
Crestron Database version 16.4 or later.
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ILT Shade Controller Crestron C2N-SSC-2
p
f

Programming with Crestron SystemBuilder or D3 Pro

The easiest method of
rogramming, but does not offer as much
lexibility as SIMPL Windows.
Crestron SystemBuilder offers automatic programming for such residential and commercial applications as audio distribution, home theater, video conferencing, and lighting. The interface of this tool guides you through a few basic steps for designating rooms and specifying the control system, touchpanels, devices, and functionality. Crestron SystemBuilder then programs the system, including all touchpanel projects and control system logic.
Crestron D3 Pro similarly offers automatic programming for lighting and HVAC projects.
Both Crestron SystemBuilder and D3 Pro integrate fully with Crestron's suite of software development tools, including SIMPL Windows, VT Pro-e, and the Crestron Database. Both access these tools behind the scenes, enabling you to easily create robust systems.

Programming with SIMPL Windows

NOTE: The following are acceptable file extensions for programs that include a C2N-SSC-2, developed for specific control system types: .smw projectname.smw (source file) .spz projectname.spz (compiled file for 2-series) .bin projectname.bin (compiled file for CNX generation) .csz projectname.csz (compiled file for CNX generation with SIMPL+) .ush projectname.ush (compiled file for CNX generation with SIMPL+ header file) .usp projectname.usp (source code module for SIMPL+
NOTE: The following assumes that the reader has knowledge of SIMPL Windows. If not, refer to the extensive help information provided with the software.
NOTE: In the following description, the PRO2 control system is used.
SIMPL Windows is Crestron's software for programming Crestron control systems. It provides a well-designed graphical environment with a number of workspaces (i.e., windows) in which a programmer can select, configure, program, test, and monitor a Crestron control system.
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Crestron C2N-SSC-2 ILT Shade Controller
SIMPL Windows offers drag and drop functionality in a familiar
Windows
This section explains how to create a SIMPL Windows program that includes a Shade Controller.
Configuration Manager is where programmers “build” a Crestron control system by selecting hardware from the Device Library. In Configuration Manager, drag the PRO2 from the Control Systems folder of the Device Library and drop it in the upper pane of the System Views. The PRO2 with its associated communication ports is displayed in the System Views upper pane.
PRO2 System View
environment.
The System Views lower pane displays the PRO2 system tree. This tree can be expanded to display and configure the communications ports.
Expanded PRO2 System Tree

C2Net-Device Slot in Configuration Manager

To incorporate a Shade Controller into the system, drag the C2N-SSC-2 from the Cresnet Control Modules | Cresnet Shade/Drape Controllers folder of the Device Library and drop it in System Views. The PRO2
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ILT Shade Controller Crestron C2N-SSC-2
system tree displays the C2N-SSC-2 in Slot 9, with a default Net ID of 0C as shown in the following illustration.
NOTE: The first C2N-SSC-2 in a system is preset with a Net ID of 0C when its symbol is dragged into the upper pane of System Views. Additional units are assigned different Net ID numbers as they are added.
C2Net Device, Slot 9

Setting the Net ID in Device Settings

Double-click the C2N-SSC-2 icon in the upper pane to open the “Device Settings” window. This window displays C2N-SSC-2 device information. The Net ID can be changed in this window using the Net ID tab, as shown in the following figure.
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Crestron C2N-SSC-2 ILT Shade Controller
“C2N-SSC-2 Device Settings” Window
NOTE: This procedure sets the Net ID for the C2N-SSC-2 in the program only. It does not automatically set the Net ID for the Shade Controller itself.
NOTE: SIMPL Windows automatically changes Net ID values of a device added to a program if a duplicate device or a device with the same Net ID already exists in the program. Always ensure that the hardware and software settings of the Net ID match. For Net ID hardware setting details, refer to “Identity Code” on page 8.

C2N-SSC-2 Symbol in Programming Manager

Programming Manager is where programmers “program” a Creston control system by assigning signals to symbols. The graphics on the next pages show the C2N-SSC-2 symbol in the SIMPL Windows Programming Manager.
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ILT Shade Controller Crestron C2N-SSC-2
C2N-SSC-2 Symbol in SIMPL Windows Programming Manager
22 ILT Shade Controller: C2N-SSC-2 Operations & Installation Guide - DOC. 6318
Crestron C2N-SSC-2 ILT Shade Controller
The following table lists the symbol input and output signals and their functional descriptions. The table lists the signals and descriptions for shade 1 (Sh1); the same signals repeat for shade 2 (Sh2).
C2N-SSC-2 Symbol Signal Descriptions
Signal Type & Name Description
Opens Shade 1 toward the upper limit of travel
Digital input: <Sh1_OpenMomentary>
Digital input: <Sh1_CloseMomentary>
on the rising edge of the input, and stops on release.
High/1 (rising edge) = Open; Low/0 (falling edge) = Stop
Closes Shade 1 toward the lower limit of travel on the rising edge of the input, and stops on release.
High/1 (rising edge) = Close; Low/0 (falling edge) = Stop
Digital input: <Sh1_OpenFull>
Digital input: <Sh1_CloseFull>
Digital input: <Sh1_Stop>
Digital input: <Sh1_OpenJog>
Digital input: <Sh1_CloseJog>
Opens Shade 1 to the upper limit of travel on the rising edge of the input.
High/1 (rising edge) = Open full; Low/0 = No effect
Closes Shade 1 to the lower limit of travel on the rising edge of the input.
High/1 (rising edge) = Close full; Low/0 = No effect
Stops Shade 1 movement on the rising edge of the input.
High/1 (rising edge) = Stop; Low/0 = No effect
Opens Shade 1 toward the upper limit of travel for <Sh1_JogTime> seconds, on the rising edge of the input.
High/1 (rising edge) = Jog open; Low/0 = No effect
Closes Shade 1 toward the lower limit of travel for <Sh1_JogTime> seconds, on the rising edge of the input.
High/1 (rising edge) = Jog close; Low/0 = No effect
(continued on next page)
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ILT Shade Controller Crestron C2N-SSC-2
C2N-SSC-2 Symbol Signal Descriptions (continued)
Signal Type & Name Description
Indicates that Shade 1 is moving. The output remains high while the shade is moving.
Digital output: <Sh1_Moving>
Digital output: <Sh1_LastDirOpen>
Digital output: <Sh1_LastDirClose>
This does not apply in limit-setting mode.
Note: Adjusting the upper or lower limit has no effect on the state of the output.
High/1 = Shade 1 moving; Low/0 = Shade 1 stopped
Indicates that the current direction of movement is toward the upper limit. If not currently moving, indicates that the previous direction of movement was toward the upper limit.
This does not apply in limit-setting mode.
Note: Adjusting the upper or lower limit has no effect on the state of the output.
High/1 = Last direction open; Low/0 = Last direction not open
Indicates that the current direction of movement is toward the lower limit. If not currently moving, indicates that the previous direction of movement was toward the lower limit.
This does not apply in limit-setting mode.
Note: Adjusting the upper or lower limit has no effect on the state of the output.
High/1 (rising edge) = Last direction close; Low/0 = Last direction not close.
Stores the current position of Shade 1 to the preset number given by <Sh1_Preset#>, on the
Digital input: <Sh1_SetPreset>
Digital input: <Sh1_RecallPreset>
rising edge of the input.
input has no effect if preset number is invalid.
High/1 (rising edge) = Save preset; Low/0 = No effect
Moves Shade 1 to the preset position given by <Sh1_Preset#>, on rising edge of the input.
The input has no effect if the preset number is invalid, or if the preset has no position stored.
High/1 (rising edge) = Recall preset; Low/0 = No effect
(continued on next page)
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Crestron C2N-SSC-2 ILT Shade Controller
C2N-SSC-2 Symbol Signal Descriptions (continued)
Signal Type & Name Description
Reports the position of Shade 1 (via <Sh1_PosReport>) with each rising edge of the input.
Digital input: <Sh1_ReportPos>
Digital input: <Sh1_UpperLimUp>
Digital input: <Sh1_UpperLimDn>
Digital input: <Sh1_LowerLimUp>
Digital input: <Sh1_LowerLimDn>
Digital input: <Sh1_Reverse>
Subsequent changes in position are reported for as long as the input remains high.
High/1 (rising edge and level sensitive) = Report position; Low/0 = Disable reporting
Opens Shade 1 while the input is high, and sets the upper travel limit on release.
Turns on SETUP LED for 20 seconds. High/1(level sensitive) = Shade up;
Low/0 (falling edge) = Stop and set upper limit Closes Shade 1 while the input is high, and
sets the upper travel limit on release. Turns on SETUP LED for 20 seconds. High/1 (level sensitive) = Close shade;
Low/0 (falling edge) = Stop and set upper limit Opens Shade 1 while the input is high, and
sets the lower travel limit on release. Turns on SETUP LED for 20 seconds. High/1 (level sensitive) = Shade up;
Low/0 (falling edge) = Stop and set lower limit Closes Shade 1 while the input is high, and
sets the lower travel limit on release. Turns on SETUP LED for 20 seconds. High/1 (level sensitive) = Shade down;
Low/0 (falling edge) = Stop and set lower limit Reverses motor direction on the rising edge of
the input. Reversing direction sets the upper and lower
limits to the current shade position, resulting in no movement if a position input is asserted. Therefore, upper and lower limits must be reset after the reverse command is triggered.
For most applications, reverse command is set only once, if necessary, during installation.
High/1 (rising edge) = Reverse motor rotation; Low/0 = No effect
(continued on next page)
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ILT Shade Controller Crestron C2N-SSC-2
C2N-SSC-2 Symbol Signal Descriptions (continued)
Signal Type & Name Description
Sets the preset number for which a position will be saved (on the rising edge of <Sh1_SetPreset>) or recalled (on the rising
Analog input: <Sh1_Preset#>
edge of <Sh1_RecallPreset>).
Valid values range from 1d to 20d.
Out of range values will cause the save and recall inputs to have no effect.
Sets Shade 1 position relative to the full range of travel between the upper and lower limits.
Valid values range from 0d to 65,535d, which is 0000h to FFFFh (upper limit).
Analog input: <Sh1_Position>
Analog output: <Sh1_PosReport>
Analog input: <Sh1_JogTime>
Note: Only the most significant bits affect the position.
0000h = No movement.
00xxh (where xx is any value between 01 and FF) = Lower limit.
FFxxh (where xx is any value between 100 and FF) = Upper limit.
Reports the position of Shade 1 on the rising edge of <Sh1_ReportPos>, and all subsequent changes in position for as long as <Sh1_ReportPos> is high.
Reported values range from 0d to 65,535d, which is 0000h to FFFFh (upper limit).
Note: Only the most significant bits are recognized position changes.
Defines the period that Shade 1 will jog open or jog closed.
Valid values range from 0.05s (0.05 seconds) to 2s (2 seconds).
Values above 2s will set the jog time to 2 seconds; values below 0.05s will set the jog time to 0.05s.

Example Program

An example program for the Shade Controller is available from the "Example Programs" section of the Crestron website (http://www.crestron.com/exampleprograms
26 ILT Shade Controller: C2N-SSC-2 Operations & Installation Guide - DOC. 6318
). Search for C2N-SSC-2.zip.
Crestron C2N-SSC-2 ILT Shade Controller

Uploading and Upgrading

Assuming a PC is properly connected to the entire system, Crestron programming software allows the programmer to upload programs and projects to the system and touchpanel and firmware to the Shade Controllers after their development. However, there are times when the files for the program and projects are compiled and not uploaded. Instead, compiled files may be distributed from programmers to installers, from Crestron to dealers, etc. Even firmware upgrades are available from the Crestron website as new features are developed after product releases. In those instances, one has the option to upload via the programming software or to upload and upgrade via the Crestron Viewport.
NOTE: The Crestron Viewport is available as a pull-down command from SIMPL Windows and VT Pro-e (Tools | Viewport), or as a standalone utility. The Viewport utility accomplishes multiple system tasks, primarily via an RS-232 or TCP/IP connection between the control system and a PC. It is used to observe system processes, upload new operating systems and firmware, change system and network parameters, and communicate with network device consoles and touchpanels, among many other tasks. Viewport can also function as a terminal emulator for generic file transfer. All of these functions are accessed through the commands and options in the Viewport menus. Therefore, for its effectiveness as a support and diagnostic tool, the Crestron Viewport may be preferred over development tools when uploading programs and projects.
The following sections define how one would upload a SIMPL Windows program, or upgrade the firmware of the C2N-SSC-2. However, before attempting to upload or upgrade, it is necessary to establish communications.

Communication Settings

NOTE: For laptops and other PCs without a built-in RS-232 port, Crestron recommends the use of PCMCIA cards, rather than USB-to­serial adapters.
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ILT Shade Controller Crestron C2N-SSC-2
If a USB-to-serial adapter must be used, Crestron has tested the following devices with good results.
Belkin (large model) F5U103 I/O Gear GUC232A (discontinued) Keyspan USA-19QW (discontinued)
Other models, even from the same manufacturer, may not yield the same results.
The procedure in this section provides details for RS-232 communication between the PC and the control system. If TCP/IP communication is preferred, consult the latest version of the Crestron e-Control Reference Guide (Doc. 6052) or the respective Operations Guide for the control system. These documents are available from the Downloads | Product Manuals section of the Crestron website (www.crestron.com). Refer to the figure below for a typical connection diagram when uploading files.
Note: Use a standard DB9 male to female “straight-through” cable.
Typical Connection Diagram when Uploading
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Crestron C2N-SSC-2 ILT Shade Controller
1. Open the Crestron Viewport. Either launch the stand-alone version of Viewport, or start SIMPL Windows and from the menu bar, select Tools | Viewport.
2. Refer to the figure after this step. From the Viewport menu, select Setup | Communications settings (alternatively, press Alt+D) to open the “Port Settings” window.
Setup | Communications Settings Command
3. Select RS-232 as the connection type. Verify that an available COM port (COM 1 is shown after this step) is selected, and that all communication parameters and necessary options from the “Port Settings” window are selected as shown after this step. Click the OK button to save the settings and close the window.
Operations & Installation Guide - DOC. 6318 ILT Shade Controller: C2N-SSC-2 29
ILT Shade Controller Crestron C2N-SSC-2
“Port Settings” Window
NOTE: The parameters shown in the illustration above are the port settings for a 2-Series control system. Consult the Operations Guide for the control system being used for exact parameter selection.
4. To verify communication, select Diagnostics | Establish Communications (Find Rack). This should display a window that gives the COM port and baud rate. If communication cannot be established, refer to the “Troubleshooting Communications” section in the latest version of the Crestron 2-Series Control Systems Reference Guide (Doc. 6256) or the respective Operations Guide for the control system.
30 ILT Shade Controller: C2N-SSC-2 Operations & Installation Guide - DOC. 6318
Crestron C2N-SSC-2 ILT Shade Controller
f

Uploading a SIMPL Windows Program

A control system source file has the extension .smw. A compiled SIMPL Windows file has the extension .spz for a 2­Series control system, .bin
or CNX generation, and .csz for CNX generation with SIMPL+.
The SIMPL Windows file can be uploaded to the control system using SIMPL Windows or via the Crestron Viewport.

Upload via SIMPL Windows

1. Start SIMPL Windows.
2. Select File | Open to view the “Open” window, navigate to the SIMPL Window file (.smw), and click Open.
3. Select Project | Transfer Program.

Upload via Crestron Viewport

1. Verify that the procedure for “Communication Settings” that begins on page 27 has been performed.
2. As shown after this step, select File Transfer | Send Program (alternatively, press Alt+P) from the Viewport menu bar.
File Transfer | Send Program Command
3. The “Send Program” window appears, as shown on the next page. Click Browse, locate the compiled file (.spz for PRO2) and click Open. This will display the program's header information and enable one or both of the What to Send check boxes. If the program does not contain any SIMPL+ modules, only the SIMPL Program check box will be enabled. If it does contain SIMPL+ modules, then the SIMPL+ Program(s) check box will also be enabled. Select one or both check boxes and then click Send Program to begin the transfer.
NOTE: Refer to the latest version of the Crestron 2-Series Control Systems Reference Guide (Doc. 6256) or the respective Operations
Operations & Installation Guide - DOC. 6318 ILT Shade Controller: C2N-SSC-2 31
ILT Shade Controller Crestron C2N-SSC-2
Guide for the control system for details about the other fields shown on the “Send Program” window.
“Send Program” Window
A firmware upgrade file has the extension .upg.
4. To verify that the program has been transferred successfully, select Diagnostics | Report Program Information. This should display a window that provides details about the current program loaded into the control system.

Firmware Upgrade

To take advantage of all the C2N-SSC-2 features, it is important that the unit contains the latest firmware available. Please check the Crestron website (www.crestron.com/updates Not every product has a firmware upgrade, but as Crestron improves functions, adds new features, and extends the capabilities of its products, firmware upgrades are posted. To upgrade the firmware, complete the following steps.
1. Make sure that “Communication Settings,” which begins on page 27, has been performed.
2. As shown after this step, select File Transfer | Update Network Device Firmware from the Viewport menu bar.
) for the latest version of firmware.
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Crestron C2N-SSC-2 ILT Shade Controller
File Transfer | Update Network Device Firmware Command
3. As shown in the “Select Network ID” window, select the Net ID of the C2N-SSC-2, and then click OK. The “Open” window appears (refer to the graphics below and on the next page).
“Select Network ID” Window
NOTE: When transferring a Cresnet file (touchpanel project/ firmware), lower the port speed baud rate to 38400 to match the Cresnet bus speed.
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ILT Shade Controller Crestron C2N-SSC-2
“Open” Window
4. Browse to the desired [filename].upg file and click Open to begin the transfer.

Serial Number Assignment

These procedures are to be used for Shade Controllers that just received a firmware upgrade enabling TSID support where it was not previously available.
1. Open the Crestron Viewport.
2. From the Viewport menu, select Functions | Assign Serial Number. The “Serial Number Assignment” window appears.
“Serial Number Assignment” Window
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Crestron C2N-SSC-2 ILT Shade Controller
3. Enter the device serial number exactly as it appears on the device label.
4. Use the drop-down list to change the current Cresnet ID.
NOTE: Do not select the Broadcast check box unless your Shade Controller is the only one of its type on the network.
5. Click Send to store the serial number and Net ID information into the Shade Controller’s memory.

Problem Solving

Troubleshooting

The table below provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative.
Shade Controller Troubleshooting
TROUBLE POSSIBLE CAUSES
Shade does not move.
Preset shade position does not recall.
Faulty connection to the ILT shade.
Shade motor is not connected to AC power source.
No Cresnet power; wrong program is loaded; no communication to the C2N-SSC-2.
Limits have not been set for this shade.
Invalid preset number input to the unit or value not stored for that preset.
CORRECTIVE
ACTION
Check the connection from the C2N-SSC-2 to the shade
Verify that the shade motor is connected to 120 VAC.
Check that the PWR LED is on, that a valid program is running, and that the NET LED is on.
Perform the limit-setting procedures given on page 13.
Check the program for correct preset values and settings.
Presets not reset after the C2N-SSC-2 was replaced
Operations & Installation Guide - DOC. 6318 ILT Shade Controller: C2N-SSC-2 35
Presets must be reset for replacement units.
ILT Shade Controller Crestron C2N-SSC-2

Further Inquiries

If you cannot locate specific information or have questions after reviewing this guide, please take advantage of Crestron's award winning customer service team by calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876]. For assistance in your local time zone, refer to the Crestron website (www.crestron.com Crestron worldwide offices.
You can also log onto the online help section of the Crestron website (www.crestron.com users will need to establish a user account to fully benefit from all available features.
) to ask questions about Crestron products. First-time
) for a listing of

Future Updates

As Crestron improves functions, adds new features, and extends the capabilities of the C2N-SSC-2, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision.
Check the Crestron website (www.crestron.com update availability and its relevance. Updates are available from the Download | Product Manuals section and are identified as an “Addendum” in the Download column.
) periodically for manual
36 ILT Shade Controller: C2N-SSC-2 Operations & Installation Guide - DOC. 6318
Crestron C2N-SSC-2 ILT Shade Controller

Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange, or service without prior
authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address.
2. Products may be returned for credit, exchange, or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J., or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee, plus shipping costs, on any products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by
CRESTRON, shipping by standard ground carrier. In the event repairs are found to be non-warranty, return freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three (3) years from the date of purchase from CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended, or if it has been subjected to misuse, accidental damage, modification, or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number altered, defaced, or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or implied, nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supercedes all previous warranties.
Trademark Information
All brand names, product names, and trademarks are the sole property of their respective owners. Windows is a registered trademark of Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft Corporation.
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Crestron Electronics, Inc. Operations & Installation Guide - DOC. 6318
15 Volvo Drive Rockleigh, NJ 07647 11.04 Tel: 888.CRESTRON Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.
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