Crestron C2N-SSC-2 User Manual

Crestron C2N-SSC-2 ILT Shade Controller Operations & Installation Guide
This document was prepared and written by the Technical Documentation department at:
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2004 Crestron Electronics, Inc.
Crestron C2N-SSC-2 ILT Shade Controller
Contents
ILT Shade Controller: C2N-SSC-2 1
Introduction......................................................................................1
Features and Functions ..........................................................1
Specifications......................................................................... 2
Physical Description ..............................................................3
Industry Compliance..............................................................6
Setup.................................................................................................6
Network Wiring.....................................................................6
Identity Code .........................................................................8
Installation ...........................................................................12
Programming Software ..................................................................16
Programming with Crestron SystemBuilder or D3 Pro...........18
Programming with SIMPL Windows..................................18
Uploading and Upgrading..............................................................27
Communication Settings......................................................27
Uploading a SIMPL Windows Program..............................31
Firmware Upgrade...............................................................32
Serial Number Assignment..................................................34
Problem Solving............................................................................. 35
Troubleshooting...................................................................35
Further Inquiries ..................................................................36
Future Updates.....................................................................36
Return and Warranty Policies ........................................................ 37
Merchandise Returns / Repair Service ................................37
CRESTRON Limited Warranty ..........................................37
Operations & Installation Guide - DOC. 6318 Contents i
Crestron C2N-SSC-2 ILT Shade Controller
ILT Shade Controller: C2N-SSC-2

Introduction

Features and Functions

The Crestron® ILT Shade Controller, C2N-SSC-2, communicates with up to two Somfy ILT Intelligent Shade Motors via a serial interface. In a Crestron control system network (Cresnet called Shade Controller) sets the position and the direction of motion of each shade individually, with programmable settings for the upper and lower limits of travel for each shade. Commands to move to a specific location will position the shades relative to the full range of travel between these upper and lower limits. Subsequent commands to move a shade in the open or close direction activate shade movement until a limit of travel is reached, until the command is de-activated, or until a stop command is sent.
®
), the C2N-SSC-2 (herein
The Shade Controller can store and recall up to 20 shade presets.
Functional Summary
Control up to two shades per Shade Controller
Control position and direction of each shade individually
Store and recall up to 20 presets per shade
Connect via one 4-pin RJ-11 interface connector per shade
Control shades in multi-unit installations individually, in
Operations & Installation Guide - DOC. 6318 ILT Shade Controller: C2N-SSC-2 1
groups, all together, or any desired combination.
ILT Shade Controller Crestron C2N-SSC-2
The upper and lower limits of travel for each shade are set up at the time of installation via the six pushbuttons on the face of the Shade Controller, or via a touchpanel, and are stored internally to each ILT motor. Shade presets, stored as values relative to the limits of travel, can be stored and recalled locally in the Shade Controller.

Specifications

The following table provides specifications for the Shade Controller.
Specifications for the Shade Controller
SPECIFICATION DETAILS
Cresnet power usage 1 Watt (42 mAmp @ 24 VDC)
Default Net ID 0C
Control System Update Files1
2-Series Control System
CEN/CN-TVAV
CNMSX-AV/Pro
CNRACKX/-DP
CNMS, CNRACK, CNLCOMP
ST-CP
Operating Temperature 41° to 122°F (5° to 50°C)
Humidity 10% to 90% RH (non-condensing)
Overall Dimensions Width: 2.14 in (5.44 cm)
Weight 0.25 lb (0.11 kg)
1. The latest software versions can be obtained from the Downloads | Software Updates section of the Crestron website (www.crestron.com following these footnotes.
2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems.
Version C2-2004.CUZ or later2
Version 5.13.12V.UPZ or later3
Version 5.12.63X.UPZ or later3
Version 5.10.11W.UPZ or later3
Version 3.18.09m, l, c or later
Version 4.02.04S.UPZ or later3
Height: 0.94 in (2.39 cm)
Depth: 3.83 in (9.73 cm)
). Refer to the NOTE
3. Filenames for CNX and ST-CP update files have a UPZ extension. Files on the website may be .zip or self-extracting .exe files containing the .cuz or .upz file. To avoid program problems, make sure you are using the update file with the correct suffix letter (e.g., S, V, W, X).
NOTE: Crestron software and any files on the website are for Authorized Crestron dealers and Crestron Authorized Independent Programmers
2 ILT Shade Controller: C2N-SSC-2 Operations & Installation Guide - DOC. 6318
Crestron C2N-SSC-2 ILT Shade Controller
(CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the FTP site).

Physical Description

Refer to the figures below and on the following page. The unit is housed in a black metal enclosure with labeling and controls on the front surface. The bottom edges of the cover/faceplate extend to form two flanges with screw slots for convenient mounting on any flat surface. Interface connectors are mounted on opposite ends of the unit. The two 4-pin RJ-11 connectors on the “top” end, labeled 1 and 2, provide connection to two shade motor controller circuits. A 4-pin male Cresnet network port on the “bottom” end, labeled 24 Y Z G, provides operating power and communications to/from the unit.
NOTE: Power for the shade motor is independent of the Cresnet system.
Physical Views
Operations & Installation Guide - DOC. 6318 ILT Shade Controller: C2N-SSC-2 3
ILT Shade Controller Crestron C2N-SSC-2
Physical Views (continued)
4 ILT Shade Controller: C2N-SSC-2 Operations & Installation Guide - DOC. 6318
Crestron C2N-SSC-2 ILT Shade Controller

Controls

The Shade Controller has six pushbuttons that are used to set the upper and lower limits of travel for each shade. These limits are set at time of installation and the values are stored in the ILT motor.
Shade Limit Control Pushbuttons
Pressing any one of the four outer pushbuttons puts the Shade Controller into the limit-setting mode for the selected shade and upper or lower limit. (Refer to “Setting Shade Limits and Direction of Travel” on page
13.)

Indicators

The only indicators on the Shade Controller are the three LEDs on the face of the unit.
The PWR LED (green) indicates the presence of +24V Cresnet power.
The NET LED (yellow) indicates an active Cresnet network connection.
The SETUP LED (red) indicates firmware upgrade, limit setting, shade reversal, or the unit’s network ID setup activity.
Flashes during firmware downloads
On solid if in firmware loader mode (still needs application
firmware). Turns off after application firmware is loaded.
On solid for twenty seconds if a shade 1/2 adjust
upper/lower limit button is pushed, putting the unit into limit-setting mode.
Operations & Installation Guide - DOC. 6318 ILT Shade Controller: C2N-SSC-2 5
ILT Shade Controller Crestron C2N-SSC-2
On for one second, then off when shade reversal is executed from buttons on the unit.

SETUP LED and Pushbutton

The SETUP pushbutton and its associated LED are used for setup of the unit’s network ID during the initial configuration of a Cresnet system or when the device is being added/replaced. Refer to “Method B (Touch Settable IDs)” on page 10 for detailed information.

Industry Compliance

As of the date of manufacture, the Shade Controllers have been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.

Setup

NOTE: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Network Wiring

CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to do so could cause equipment damage or void the Crestron warranty.
CAUTION: Provide sufficient power to the system. Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system.
<http://www.crestron.com/dealer-tech_resources/power_calculator.asp>
NOTE: When installing network wiring, refer to the latest revision of the wiring diagram(s) appropriate for your specific system configuration,
6 ILT Shade Controller: C2N-SSC-2 Operations & Installation Guide - DOC. 6318
Crestron C2N-SSC-2 ILT Shade Controller
available from the Downloads | Product Manuals | Wiring Diagrams section of the Crestron website (www.crestron.com)
NOTE: For larger networks (i.e., greater than 28 network devices), it may be necessary to add a Cresnet Hub/Repeater (CNXHUB) to maintain signal quality throughout the network. Also, for networks with lengthy cable runs or varying types of network devices, it may be desirable to add a hub/repeater after only 20 network devices.
When calculating the wire gauge for a particular Cresnet run, the length of the run and the Cresnet power usage of each network unit to be connected must be taken into consideration. If Cresnet units are to be daisy-chained on the run, the Cresnet power usage of each unit to be daisy-chained must be added together to determine the Cresnet power usage of the entire chain. If the unit is a home-run from a Crestron system power supply network port, the Cresnet power usage of that unit is the Cresnet power usage of the entire run. The length of the run in feet and the Cresnet power usage of the run should be used in the following resistance equation to calculate the value on the right side of the equation.
.
Resistance Equation
The required wire gauge should be chosen such that the resistance value is less than the value calculated in the resistance equation. Refer to the following table.
Wire Gauge Values
RESISTANCE (R) WIRE GAUGE
4
6
10
15
13
8.7
Doubled CAT5
16
18
20
22
Tripled CAT5
Operations & Installation Guide - DOC. 6318 ILT Shade Controller: C2N-SSC-2 7
ILT Shade Controller Crestron C2N-SSC-2
f
NOTE: All Cresnet wiring must consist of two twisted pairs. One twisted pair is the +24V conductor and the GND conductor, and the other twisted pair is the Y conductor and the Z conductor.
NOTE: When daisy-chaining Cresnet units, strip the ends of the wires carefully to avoid nicking the conductors. Twist together the ends of the wires that share a pin on the network connector, and tin the twisted connection. Apply solder only to the ends of the twisted wires. Avoid tinning too far up the wires or the end becomes brittle. Insert the tinned connection into the Cresnet connector and tighten the retaining screw. Repeat the procedure for the other three conductors.

Identity Code

Every equipment and user interface within the network requires a unique identity code (Cresnet ID or Net ID). These codes are two-digit hexadecimal numbers from 03 to FE. The Net ID of each unit must match an ID code specified in the SIMPL Windows program. Refer to “Setting the Net ID in Device Settings” on page 20 for details of the SIMPL Windows procedure.
Refer to note on page 27
or a definition of Viewport.
The Net ID of the C2N-SSC-2 has been factory set to 0C. The Net IDs of multiple Shade Controllers in the same system must be unique. Net IDs are changed from a personal computer (PC) via the Crestron Viewport.
NOTE: For detailed information on establishing communication between the PC and control system, refer to “Communication Settings” on page
27. If communication cannot be established, refer to the “Troubleshooting Communications” section in the latest version of the 2-Series Control System Reference Guide (Doc. 6256), which is available from the Downloads | Product Manuals section of the Crestron website (www.crestron.com). For other control systems, refer to the respective Operations Guide.
There are two different methods—Method A or Method B—for setting the Shade Controller Net IDs:
Method A (Cresnet address-settable ID), described on the next page, applies to all Shade Controllers in a Cresnet system. This method
8 ILT Shade Controller: C2N-SSC-2 Operations & Installation Guide - DOC. 6318
Crestron C2N-SSC-2 ILT Shade Controller
requires that a single Shade Controller be the only network device connected to the control system.
Method B (Touch Settable IDs), which begins on page 10, applies to Shade Controllers in a Cresnet system with 2-Series control system upgrade file (CUZ) version 3.008 or later. These upgrades enable Touch Settable ID (TSID) functionality, which makes it possible for the control system to recognize a network device via its serial number, which is stored in the device’s memory. This method does not require that any devices be disconnected from the network; Net IDs may be set with the entire Cresnet system intact.
Use the appropriate method to set the Shade Controller Net ID.

Method A (Cresnet address-settable ID)

1. Ensure that the Shade Controller is the only device connected to the control system.
2. Open the Crestron Viewport.
3. From the Viewport menu, select Functions | Set Network ID. The software checks the baud rate and then opens the "Set Network ID" window.
4. In the "Set Network ID" window, select the C2N-SSC-2 from the Current Network Devices text window.
5. Select the new Net ID for the Shade Controller from the Choose the new network ID for the selected device (Hex): text box.
6. Click Set ID to initiate the change. This will display the "ID command has been sent" window.
7. In the "Command Complete" window, click OK.
8. In the Current Network Devices text window, verify the new Net ID code.
9. In the "Set Network ID" window, click Close.
NOTE: The new Net ID code may also be verified by selecting Diagnostics | Report Network Devices in the Viewport (alternately,
select F4).
10. Repeat this procedure for each Shade Controller to be added to the system.
Operations & Installation Guide - DOC. 6318 ILT Shade Controller: C2N-SSC-2 9
ILT Shade Controller Crestron C2N-SSC-2

Method B (Touch Settable IDs)

Before using this method, you should have a list of all current network devices and their Net IDs, to avoid assigning duplicate IDs.
Set Net ID via D3 Pro or SystemBuilder
Version 1.0 of this program includes procedures that enable setting the Net ID. Refer to the extensive help information provided with the software file for instructions. (For a brief description of the D3 Pro program, refer to “Programming with Crestron SystemBuilder or D3 Pro” on page 18.)
Set Net ID by TSID
These procedures are for TSID-enabled network devices during the initial configuration of a Cresnet system or when such devices are being added/replaced.
1. Ensure that all Shade Controllers are connected to the control system.
2. Open the Crestron Viewport version 3.35 or later.
3. From the Viewport menu, select Functions | Assign Cresnet ID by Serial Number. The “Set Net ID by TSID” window appears. The window is first displayed with the data fields empty.
When you click on the Search for Touch Settable
Devices button, the system searches the network and lists
all TSID-enabled devices found, as shown in the figure on the next page.
This information is similar to the report produced by
pressing F4 (Report Network Devices); the first eight digits of each line constitute the TSID number (hexadecimal form of the serial number).
10 ILT Shade Controller: C2N-SSC-2 Operations & Installation Guide - DOC. 6318
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