Crestron C2N-RTHS
Remote Temperature/Humidity Sensor
Operations & Installation Guide
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2005 Crestron Electronics, Inc.
Crestron C2N-RTHS Remote Temperature/Humidity Sensor
Contents
Remote Temperature/Humidity Sensor: C2N-RTHS 1
Introduction......................................................................................1
Specifications......................................................................... 2
Physical Description .............................................................. 3
Industry Compliance..............................................................4
Network Wiring ...............................................................................4
Installation........................................................................................ 6
Identity Code....................................................................................7
Method A (Cresnet address-settable ID) ...............................8
Method B (Touch Settable IDs).............................................9
Serial Number to TSID Conversion ....................................10
Programming.................................................................................. 11
Earliest Version Software Requirements for the PC ...........11
Programming with SIMPL Windows..................................12
Uploading and Upgrading..............................................................15
Communication Settings......................................................16
Firmware Upgrade...............................................................18
Problem Solving............................................................................. 21
Troubleshooting...................................................................21
Further Inquiries ..................................................................21
Future Updates.....................................................................22
Return and Warranty Policies ........................................................23
Merchandise Returns / Repair Service ................................ 23
CRESTRON Limited Warranty ..........................................23
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Crestron C2N-RTHS Remote Temperature/Humidity Sensor
Remote Temperature/Humidity
Sensor: C2N-RTHS
Introduction
The C2N-RTHS is a network device remote temperature/humidity sensor.
This product connects to the Cresnet system for reporting temperature and
relative humidity to the processor.
Functional Summary
• Small and unobtrusive face allows blending into any décor
• Primed white, may be used as is, painted, or wallpapered
• Easy one-piece mounting (additional hardware not required)
• Readily connects to Cresnet with four wire pigtail (four wire
nuts included)
• Touch Settable ID (TSID) capable
NOTE: The C2N-RTHS is not to be used in conjunction with the
CHV-TSTAT or the CHV-THSTAT. The C2N-RTHS is a Cresnet
network device.
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Remote Temperature/Humidity Sensor Crestron C2N-RTHS
Specifications
SPECIFICATION DETAILS
Default ID 2B
Control System Update
1, 2, 3
Files
2-Series Control System
CNMSX-AV/Pro Update File
CNRACKX/-DP Update File
CEN/CN-TVAV Update File
Version 2.004.CUZ or later
Version 5.12.63X.UPZ or later
Version 5.12.63W.UPZ or later
Version 5.12.63V.UPZ or later
Firmware Version C2N-RTHS.V1.4.UPG
Temperature Range -40º to 176ºF (-40º to 80ºC)
0.1ºF (0.1ºC) Output Resolution
1.0ºF (0.5ºC) Accuracy
Humidity Range 0 to 100% RH
1% RH Output Resolution
5% RH Accuracy
Power 24 VDC @ 10 mA maximum
(<1 W) Provided by Cresnet
Dimensions 1 inch (2.54 cm) Tube Diameter
2.22 inch (5.64 cm) Tube Length
1.5 inch (3.81 cm) Front Disk
1 The latest versions can be obtained from the Crestron website. Refer to the NOTE
below.
2 Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest
Crestron Product Catalog for a complete list of 2-Series control systems.
3 Filenames for CNX and ST-CP update files have a UPZ extension. Files on the
website may be .zip or self-extracting .exe files containing the .cuz or .upz file. All
can be obtained from the Downloads section of the Crestron website. To avoid
program problems, make sure you are using the update file with the correct suffix
letter (e.g., S, V, W, X).
NOTE: Crestron software and any files on the website are for Authorized
Crestron dealers and Crestron Authorized Independent Programmers
(CAIP) only. New users may be required to register to obtain access to
certain areas of the site (including the FTP site).
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Physical Description
Refer to the following illustrations.
The face of the sensor is 1.5 in (3.81 cm) in diameter, and has an LED and
pinhole access for the TSID button. The sensor body is 2.0 in (5.64 cm)
long, and mounts nearly flush to the wall.
The C2N-RTHS remote sensor is contained in a cylindrical plastic body.
It mounts in a one-inch diameter hole, exposing a 1.5 in (3.81 cm)
diameter disk that protrudes approximately 0.2 inch (0.5 cm) from the
surface of the wall. Total mounting depth is about 2.25 in (5.72 cm).
Front and Angled Views
Rear and Angled Views
NOTE: The face of the unit may be painted or papered over. Ensure that
paint does not enter (or wall paper cover) the perimeter gap or the holes
for the TSID button and LED.
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Remote Temperature/Humidity Sensor Crestron C2N-RTHS
Side Views
Industry Compliance
As of the date of manufacture, the C2N-RTHS has been tested and found
to comply with specifications for CE marking and standards per EMC and
Radiocommunications Compliance Labelling.
NOTE: This device complies with part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Network Wiring
CAUTION: In order to ensure optimum performance over the full range
of your installation topology, Crestron Certified Wire, and only Crestron
Certified Wire, should be used. Failure to do so, may incur additional
charges if support is required to identify performance deficiencies as a
result of using improper wire.
CAUTION: Provide sufficient power to the system. Insufficient power
can lead to unpredictable results or damage to the equipment. Please use
the Crestron Power Calculator to help calculate how much power is
needed for the system. Refer to (http://www.crestron.com/calculators).
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CAUTION: Use only Crestron power supplies for Crestron equipment.
Failure to do so could cause equipment damage or void the Crestron
warranty.
NOTE: When installing network wiring, refer to the latest revision of the
wiring diagram(s) appropriate for your specific system configuration,
available from the Crestron website.
NOTE: For larger networks (i.e., greater than 28 network devices), it
may be necessary to add a Cresnet Hub/Repeater (CNXHUB) to maintain
signal quality throughout the network. Also, for networks with lengthy
cable runs or varying types of network devices, it may be desirable to add
a hub/repeater after only 20 network devices.
Cresnet Wiring for the C2N-RTHS
Red 24V
TSID Button
White Y
Blue Z
Black Ground
TSID LED
When calculating the wire gauge for a particular Cresnet run, the length of
the run and the Cresnet power usage of each Cresnet unit to be connected
must be taken into consideration. If Cresnet units are to be daisy-chained
on the run, the Cresnet power usage of each network unit to be daisychained must be added together to determine the Cresnet power usage of
the entire chain. If the unit is a home-run from a Crestron system power
supply network port, the Cresnet power usage of that unit is the Cresnet
power usage of the entire run. The length of the run in feet and the Cresnet
power usage of the run should be used in the following resistance equation
to calculate the value on the right side of the equation.
Resistance Equation
R <
40,000
L x P
Where:
R = Resistance (refer to the following table).
L = Length of run (or chain) in feet.
P = Cresnet power usage of entire run (or chain).
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Remote Temperature/Humidity Sensor Crestron C2N-RTHS
The required wire gauge should be chosen such that the resistance value is
less than the value calculated in the resistance equation. Refer to the
following table.
Wire Gauge Values
RESISTANCE WIRE GAUGE
4 16
6 18
10 20
15 22
13 Doubled CAT5
8.7 Tripled CAT5
NOTE: All Cresnet wiring must consist of two twisted pairs. One twisted
pair is the +24V conductor and the GND conductor, and the other twisted
pair is the Y conductor and the Z conductor.
NOTE: When daisy-chaining Cresnet units, strip the ends of the wires
carefully to avoid nicking the conductors. Twist together the ends of the
wires that share a pin on the network connector, and tin the twisted
connection. Apply solder only to the ends of the twisted wires. Avoid
tinning too far up the wires or the end becomes brittle. Insert the tinned
connection into the Cresnet connector and tighten the retaining screw.
Repeat the procedure for the other three conductors.
Installation
1. Ensure that the location is not close to a heat or humidity
source and away from direct sunlight, skylights, and windows.
2. Locate an area on the wall that is free of miscellaneous wiring
and studs.
3. Make a small hole near the center of the designated mounting
site to verify that the location is suitable.
4. Drill or cut a 1 in (2.54 cm) diameter circular hole in the wall
at the desired position.
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5. Route the Cresnet wires to the sensor. Use the four wire nuts
included to connect the wires (red to red, white to white, blue
to blue, and black to black).
6. Press fit the sensor into the hole; the clips on either side of the
sensor hold it in place.
NOTE: The face of the sensor may be painted or wallpapered to match
the wall. However, keep the small gap around the outer edge clear of any
obstructions.
Identity Code
Refer to
the note
on page
16 for a
definition
of
Viewport.
Every equipment and user interface within the network requires a unique
identity code (Net ID). These codes are two-digit hexadecimal numbers
from 03 to FE. The Net ID of each unit must match an ID code specified
in the SIMPL Windows program. The Net ID of the C2N-RTHS has
been factory set to 2B. The Net IDs of multiple C2N-RTHSs in the same
system must be unique. Net IDs are changed from a personal computer
(PC) via the Crestron Viewport.
There are two different methods—Method A or Method B—for setting the
C2N-RTHS Net IDs:
Method A (Cresnet address-settable ID), described on the next page,
applies to C2N-RTHSs in a Cresnet system with a CNX control system or
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with a 2-Series control system upgrade file (CUZ) version prior to 3.008,
but can be used with later versions of firmware and requires that a single
unit be the only network device connected to the control system.
Method B (Touch Settable IDs), which begins on the next page, applies to
C2N-RTHSs in a Cresnet system with 2-Series control system upgrade
file (CUZ) version 3.029 or later. These upgrades enable Touch Settable
ID (TSID) functionality, which makes it possible for the control system to
recognize a network device via its serial number, which is stored in the
device’s memory. This method does not require that any devices be
disconnected from the network; Net IDs may be set with the entire
Cresnet system intact. This method requires the use of the Crestron
Viewport version 3.35 or later.
Use the appropriate method to set the C2N-RTHS Net ID.
Method A (Cresnet address-settable ID)
1. Ensure that the C2N-RTHS is the only device connected to the
control system.
2. Open the Crestron Viewport.
3. From the Viewport menu, select Functions | Set Network ID.
The software checks the baud rate and then opens the "Set
Network ID" window.
4. In the "Set Network ID" window, select the C2N-RTHS from
the Current Network Devices text window.
5. Select the new Net ID for the C2N-RTHS from the Choose the
new network ID for the selected device (Hex): text box.
6. Click Set ID to initiate the change. This will display the "ID
command has been sent" window.
7. In the "Command Complete" window, click OK.
8. In the Current Network Devices text window, verify the new
Net ID code.
9. In the "Set Network ID" window, click Close.
NOTE: The new Net ID code may also be verified by selecting
Diagnostic | Report Network Devices in the Viewport (alternately, select
F4).
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10. Repeat this procedure for each C2N-RTHS to be added to the
system.
Method B (Touch Settable IDs)
Touch Settable ID (TSID) modes are supported through the use of the
pinhole setup button and a red LED. These procedures are for TSIDenabled network devices during the initial configuration of a Cresnet
system or when such devices are being added/replaced. Before using this
method, you should have a list of all current network devices and their Net
IDs, to avoid assigning duplicate IDs.
1. Ensure that all C2N-RTHS are connected to the control
system.
2. Open the Crestron Viewport version 3.35 or later.
3. From the Viewport menu, select Functions | Assign Cresnet
ID by Serial Number. The “Set Net ID by TSID” window
appears. The window is first displayed with the data fields
empty. (Refer to the following figure.)
“Set Net ID by TSID” Window
4. Click on the Search for Touch Settable Devices button. The
system searches the network and lists all TSID-enabled devices
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Remote Temperature/Humidity Sensor Crestron C2N-RTHS
found. The list is similar to the report produced by pressing F4
(Report Network Devices); the first eight digits of each line
constitute the TSID number (hexadecimal form of the serial
number).
5. As you enter either the serial number or TSID number of the
device that requires a change, the corresponding TSID or serial
number automatically appears in its appropriate field, and the
list scrolls to and highlights the device listing. The listing
should show the device’s current Cresnet ID.
6. Enter the Cresnet ID that the device should be set to and click
OK. The number you enter should appear on the list.
CAUTION: This function does not prevent you from setting duplicate
IDs. Be sure to check current assignments before entering the desired
Cresnet ID number.
Serial Number to TSID Conversion
This utility is useful in a case where there are multiple devices of the same
type on a network, you need to locate a particular one, you know the TSID
but not the serial number, and your site installation list is based on device
serial numbers. In this (or the reverse) situation, do the following:
1. Open the Crestron Viewport.
2. From the Viewport menu, select Functions | Serial Number
ÅÆ TSID Conversion Tool. The “Serial Number ÅÆTSID
Conversion Tool” window is displayed.
“Serial Number to TSID Conversion Tool” Window
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3. Enter the serial number or TSID number as instructed; press
the appropriate button to obtain the corresponding number.
NOTE: Enter serial numbers, including spaces, exactly as they appear on
the unit label. Alpha characters in serial numbers or TSID numbers may
be entered in upper or lower case.
Programming
Have a question or comment about Crestron software?
Answers to frequently asked questions (FAQs) can be viewed in the
Online Help section of the Crestron website. To post your own question or
view questions you have submitted to Crestron’s True Blue Support, log
in at http://support.crestron.com. First-time users will need to establish a
user account.
Earliest Version Software Requirements for the PC
NOTE: Crestron recommends that you use the latest software to take
advantage of the most recently released features. The latest software is
available from the Crestron website.
The following are recommended software version requirements for the
PC:
• SIMPL Windows version 2.05.20 or later, with Library Update
280 or later.
Requires SIMPL+ Cross Compiler version 1.1.
• Crestron Database version 16.1.0 or later. Required by SIMPL
Windows.
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Remote Temperature/Humidity Sensor Crestron C2N-RTHS
Programming with SIMPL Windows
NOTE: The following are acceptable file extensions for programs that
include a C2N-RTHS, developed for specific control system types:
.smw projectname.smw (source file)
.spz projectname.spz (compiled file for 2-Series)
.bin projectname.bin (compiled file for CNX generation)
.csz projectname.csz (compiled file for CNX generation with
SIMPL+)
.ush projectname.ush (compiled file for CNX generation with
SIMPL+header file)
.usp projectname.usp (source code module for SIMPL+)
SIMPL Windows is Crestron's software for programming Crestron control
systems. It provides a well-designed graphical environment with a number
of workspaces (i.e., windows) in which a programmer can select,
configure, program, test, and monitor a Crestron control system. SIMPL
Windows offers drag and drop functionality in a familiar Windows
environment.
®
NOTE: The following descriptions assume that the reader has knowledge
of SIMPL Windows. If not, refer to the extensive help information
provided with the software.
NOTE: In the following description, the PRO2 control system is used.
This section describes a sample SIMPL Windows program that includes a
C2N-RTHS.
Configuration Manager is where programmers “build” a Crestron control
system by selecting hardware from the Device Library. In Configuration
Manager, drag the PRO2 from the Control Systems folder of the Device
Library and drop it in the upper pane of the System Views. The PRO2 with
its associated communication ports is displayed in the System Views upper
pane.
PRO2 System View
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The System Views lower pane displays the PRO2 system tree (refer to
graphic below). This tree can be expanded to display and configure the
communications ports.
Expanded PRO2 System Tree
C2Net Device Slot in Configuration Manager
To incorporate a C2N-RTHS into the system, drag the C2N-RTHS from
the Cresnet Control Modules | Cresnet Sensing Modules folder of the
Device Library and drop it in System Views. The PRO2 system tree
displays the C2N-RTHS in Slot 9, with a default Net ID of 2B as shown in
the following illustration.
NOTE: The first C2N-RTHS in a system is preset with a Net ID of 2B
when its symbol is dragged into the upper pane of System Views.
Additional units are assigned different Net ID numbers as they are added.
C2Net Device, Slot 9
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Remote Temperature/Humidity Sensor Crestron C2N-RTHS
Setting the Net ID in Device Settings
Double-click the C2N-RTHS icon to open the “Device Settings” window.
This window displays the C2N-RTHS device information. If necessary,
select the Net ID tab to change the C2N-RTHS Net ID, as shown in the
following figure.
C2N-RTHS “Device Settings” Window
NOTE: SIMPL Windows automatically changes Net ID values of a
device added to a program if a duplicate device or a device with the same
default Net ID already exists in the program. Always ensure that the
hardware and software settings of the Net ID match. For Net ID hardware
setting details, refer to “Identity Code” on page 7.
C2N-RTHS Symbol in Programming Manager
Programming Manager is where programmers “program” a Crestron
control system by assigning signals to symbols.
C2N-RTHS Symbol in SIMPL Windows Detail View
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C2N-RTHS Digital Input and Analog Output Signals
Signal Analog/Digital Function Value
TempInDegreesC Digital Determines
temperature output
units
1 = Degrees
Celsius
0 = Degrees
Fahrenheit
Temp Analog
(signed)*
Temperature in
tenths of a degree
-400 to 1760 °F
-400 to 800 °C
(ex. 723 = 72.3°F)
Humidity Analog Relative Humidity
0 to 100
in percent
(ex. 52 = 52%)
* To display negative numbers for TPS panels, check “Signed Feedback” on the
Design tab in the VT Pro-e “Object Properties” window. On other panels, such as the
CT-1000, Crestron recommends converting the signed number to a display string if
you expect the temperature to be negative.
Uploading and Upgrading
NOTE: Crestron recommends that you use the latest software and that
each device contains the latest firmware to take advantage of the most
recently released features. Please check the Crestron website
(http://www.crestron.com/updates) for the latest versions of software and
firmware. New users are required to register to obtain access to this site.
Assuming a PC is properly connected to the entire system, Crestron
programming software allows the programmer to upload programs and
projects after their development to the system and network devices.
However, there are times when the files for the program and projects are
compiled and not uploaded. Instead, compiled files may be distributed
from programmers to installers, from Crestron to dealers, etc. Even
firmware upgrades are available from the Crestron website as new
features are developed after product releases. In those instances, one has
the option to upload via the programming software or to upload and
upgrade via the Crestron Viewport.
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Remote Temperature/Humidity Sensor Crestron C2N-RTHS
NOTE: The Crestron Viewport is available as a pull-down command
from SIMPL Windows and VT Pro-e (Tools | Viewport) or as a
standalone utility. The Viewport utility accomplishes multiple system
tasks, primarily via an RS-232 or TCP/IP connection between the control
system and a PC. It is used to observe system processes, upload new
operating systems and firmware, change system and network parameters,
and communicate with network device consoles and touchpanels, among
many other tasks. Viewport can also function as a terminal emulator for
generic file transfer. All of these functions are accessed through the
commands and options in the Viewport menus. Therefore, for its
effectiveness as a support and diagnostic tool, the Crestron Viewport may
be preferred over development tools when uploading programs and
projects.
The following sections define how one would upgrade the firmware of the
C2N-RTHS. However, before attempting to upload or upgrade, it is
necessary to establish communications.
Communication Settings
NOTE: For laptops and other PCs without a built-in RS-232 port,
Crestron recommends the use of PCMCIA cards, rather than USB-toserial adapters. If a USB-to-serial adapter must be used, Crestron has
tested the following devices with good results:
Belkin (large model) F5U103
I/O Gear GUC232A (discontinued)
Keyspan USA-19QW (discontinued)
NOTE: Results may vary depending on the computer being used. Other
models, even from the same manufacturer, may not yield the same results.
The procedure in this section provides details for RS-232 communication
between the PC and the control system. If TCP/IP communication is
preferred, consult the latest version of the Crestron e-Control Reference
Guide (Doc. 6052) or the respective Operations Guide for the control
system. These documents are available from the Crestron website. Refer
to the figure on the next page for a typical connection diagram when
uploading files.
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Typical Connection Diagram when Uploading
NOTE: Use a standard DB9 male to female “Straight-Through” cable.
1. Open the Crestron Viewport. Either launch the stand-alone
version of Viewport, or start SIMPL Windows and from the
menu bar, select Tools | Viewport.
2. Refer to the figure after this step. From the Viewport menu,
select Setup | Communications settings (alternatively, press
Alt+D) to open the “Port Settings” window.
Setup | Communications Settings Command
3. Select RS-232 as the connection type. Verify that an available
COM port (COM 1 is shown after this step) is selected, and
that all communication parameters and necessary options from
the “Port Settings” window are selected as shown after this
step. Click the OK button to save the settings and close the
window.
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Remote Temperature/Humidity Sensor Crestron C2N-RTHS
“Port Settings” Window
A
firmware
upgrade
file has
the
extension
.upg.
NOTE: The parameters shown in the illustration above are the port
settings for a 2-Series control system.
4. To verify communication, select Diagnostics | Establish
Communications (Find Rack). This should display a window
that gives the COM port and baud rate. If communication
cannot be established, refer to the “Troubleshooting
Communications” section in the latest version of the 2-Series
Control System Reference Guide (Doc. 6256), which is
available from the Crestron website.
Firmware Upgrade
To take advantage of all the C2N-RTHS features, it is important that
the unit contains the latest firmware available. Please check the
Crestron website for the latest version of firmware. Not every product
has a firmware upgrade, but as Crestron improves functions, adds new
features, and extends the capabilities of its products, firmware
upgrades are posted.
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To upgrade the firmware, complete the following steps.
NOTE: Viewport versions 3.80 or later have "Load Network Device
(Legacy)..." and "Update Network Device Firmware..." options. Either
will work with firmware version 3.05 but Crestron suggests using "Update
Network Device Firmware..." to load firmware updates.
NOTE: A firmware upgrade file has the extension .csf.
The following is the acceptable file extension for a firmware update file.
.upg C2N-RTHS.V.XXXXX.upg
1. Make sure that “Communication Settings,” which begins on
page 15, has been performed.
2. As shown after this step, select File Transfer | Update
Network Device Firmware… from the Viewport menu bar.
File Transfer | Update Network Device Firmware…
Command
3. As shown in the “Select Network ID” window, select the Net
ID of the C2N-RTHS, and then click OK. The “Open” window
appears (refer to the following graphics).
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Remote Temperature/Humidity Sensor Crestron C2N-RTHS
“Select Network ID” Window
NOTE: If problems arise when transferring any Cresnet file (touchpanel
project/firmware), lower the port speed baud rate to 38400 to match the
Cresnet bus speed.
“Open” Window
4. Browse to the desired [filename] .upg file and click Open to
begin the transfer.
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Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron
customer service representative.
C2N-RTHS Troubleshooting
TROUBLE
CORRECTIVE ACTION
CAUSE(S)
PROBABLE
No temperature
or humidity
reading.
Wiring not
properly
connected.
Improper Cresnet
ID.
Improper
programming.
Check connection, refer to page 4.
Check Cresnet ID, refer to page 7.
Check SIMPL Windows program,
refer to page 11.
Further Inquiries
If you cannot locate specific information or have questions after reviewing
this guide, please take advantage of Crestron's award winning customer
service team by calling the Crestron corporate headquarters at
1-888-CRESTRON [1-888-273-7876]. For assistance in your local time
zone, refer to the Crestron website (www.crestron.com) for a listing of
Crestron worldwide offices.
You can also log onto the online help section of the Crestron website to
ask questions about Crestron products. First-time users will need to
establish a user account to fully benefit from all available features.
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Future Updates
As Crestron improves functions, adds new features, and extends the
capabilities of this product, additional information may be made available
as manual updates. These updates are solely electronic and serve as
intermediary supplements prior to the release of a complete technical
documentation revision.
Check the Crestron website periodically for manual update availability
and its relevance. Updates are identified as an “Addendum” in the
Download column.
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Return and Warranty Policies
Merchandise Returns / Repair Service
1. No merchandise may be returned for credit, exchange, or service without prior authorization
from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory
and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying
the nature of the problem, name and phone number of contact person, RMA number, and
return address.
2. Products may be returned for credit, exchange, or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. 07647, or its authorized subsidiaries,
with RMA number clearly marked on the outside of all cartons. Shipments arriving freight
collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right
in its sole and absolute discretion to charge a 15% restocking fee, plus shipping costs, on any
products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by CRESTRON,
shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.
CRESTRON Limited Warranty
CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in
materials and workmanship under normal use for a period of three (3) years from the date of purchase
from CRESTRON, with the following exceptions: disk drives and any other moving or rotating
mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen
display and overlay components are covered for 90 days; batteries and incandescent lamps are not
covered.
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON
dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty,
if any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended, or if it has been subjected to misuse, accidental
damage, modification, or improper installation procedures. Furthermore, this warranty does not cover
any product that has had the serial number altered, defaced, or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic
damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any
claim made by a third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts
or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only
by the unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or
implied, nor authorizes any other party to offer any warranty, including any implied warranties of
merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law
are limited to the terms of this limited warranty. This warranty statement supercedes all previous
warranties.
Trademark Information
All brand names, product names, and trademarks are the sole property of their respective owners. Windows is a registered
trademark of Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft Corporation.
Operations & Installation Guide - DOC. 6232A Remote Temperature/Humidity Sensor • 23
Crestron Electronics, Inc. Operations & Installation Guide – DOC. 6232A
15 Volvo Drive Rockleigh, NJ 07647 (2009412)
Tel: 888.CRESTRON 04.05
Fax: 201.767.7576 Specifications subject to
www.crestron.com change without notice.
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