Crestron C2N-IRGW-F Installation and Operations Guide

Crestron C2N-IRGW-F
IR Gateway
Operations & Installation Guide

This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647

1-888-CRESTRON

All brand names, product names and trademarks are the property of their respective owners.

©2007 Crestron Electronics, Inc.

Crestron C2N-IRGW-F IR Gateway

Contents

IR Gateway: C2N-IRGW-F 1

Introduction ...............................................................................................................................1

Features and Functions................................................................................................ 1

Specifications ..............................................................................................................1

Physical Description.................................................................................................... 3

Industry Compliance ...................................................................................................5

Setup .......................................................................................................................................... 6

Network Wiring........................................................................................................... 6

Identity Code ............................................................................................................... 6

Installation................................................................................................................... 6

Hardware Hookup .......................................................................................................9

Universal Remotes.......................................................................................................9

Programming Software............................................................................................................14

Earliest Version Software Requirements for the PC .................................................14

Programming with Crestron D3 Pro or SystemBuilder............................................. 15

Programming with SIMPL Windows........................................................................ 15

Uploading and Upgrading........................................................................................................ 18

Establishing Communication.....................................................................................18

Programs and Firmware ............................................................................................19

Program Checks ........................................................................................................19

Problem Solving ......................................................................................................................20

Troubleshooting......................................................................................................... 20

Check Network Wiring..............................................................................................21

Reference Documents................................................................................................22

Further Inquiries........................................................................................................23

Future Updates ..........................................................................................................23

Appendix: Mapping Table......................................................................................................24

Return and Warranty Policies.................................................................................................. 25

Merchandise Returns / Repair Service ......................................................................25

CRESTRON Limited Warranty.................................................................................25

Operations & Installation Guide – DOC. 6574A Contents • i

Crestron C2N-IRGW-F IR Gateway

IR Gateway: C2N-IRGW-F

Introduction

Features and Functions

• 1-way infrared receiver for Crestron® IR wireless handheld
remotes and touchpanels

• Compatible with any third-party IR remote utilizing the RC5
command set

• Smoked plastic face provides neutral appearance suitable for
use with any color scheme

• Seamless Cresnet

• Compatible with any 2-Series control device

• Easy one-piece mounting (no additional hardware required)

®

integration

Specifications

Specifications for the C2N-IRGW-F are listed in the following table.

C2N-IRGW-F Specifications

SPECIFICATION DETAILS

IR Wireless
IR Frequency 36-38 kHz IR
Formats Crestron format, RC5

(Continued on following page)

Operations & Installation Guide – DOC. 6574A IR Gateway: C2N-IRGW-F • 1

IR Gateway Crestron C2N-IRGW-F

C2N-IRGW-F Specifications (Continued)

SPECIFICATION DETAILS

IR Wireless (continued)
IR Range Up to 50 ft line of sight (typical),

dependent upon angle,
obstructions, IR interference and

IR remote signal strength
Power Requirements
Cresnet Power Usage 1 Watt

(0.042 Amps @ 24 Volts DC)
Default Net ID 2D
Minimum 2-Series Control

System Update File

1, 2

Version 3.137 or later

Environmental
Temperature 41º to 104ºF (5º to 40ºC)
Humidity 10% to 90% RH

(non-condensing)
Enclosure Cylindrical plastic, drywall or

ceiling tile mountable in a 1-inch

(2.54 cm) diameter round hole.
Dimensions
Diameter 1.50 in (3.81 cm)
Depth 2.19 in (5.54 cm)
Weight 0.9 oz (25.52 g)
Compatible Remote

Controls
Crestron MT-1000C
Crestron ST-1700CIR
Crestron WPR-48
Crestron CLS-IRHT8
Any universal remote capable of

generating RC5 commands

1. The latest software versions can be obtained from the Crestron website. Refer to
the NOTE following these footnotes.

2 • IR Gateway: C2N-IRGW-F Operations & Installation Guide – DOC. 6574A

Crestron C2N-IRGW-F IR Gateway

2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest
Crestron Product Catalog for a complete list of 2-Series control systems.

NOTE: Crestron software and any files on the website are for authorized
Crestron dealers and Crestron Authorized Independent Programmers
(CAIP) only. New users may be required to register to obtain access to
certain areas of the site (including the FTP site).

Physical Description

This section provides information on the connections, controls and
indicators available on your C2N-IRGW-F.

C2N-IRGW-F Physical View

Operations & Installation Guide – DOC. 6574A IR Gateway: C2N-IRGW-F • 3

IR Gateway Crestron C2N-IRGW-F

C2N-IRGW-F Overall Dimensions

1.59 in

(4.03 cm)

2.19 in

(5.54 cm)

1.50 in

(3.81 cm)

1

2

3

11" 4-wire pigtail

Connectors, Controls & Indicators

# CONNECTORS,

DESCRIPTION

CONTROLS &

INDICATORS

1 SETUP BUTTON Recessed miniature

pushbutton for setup. (Can be
pressed with a paper clip.)

2 LED (1 red) Indicates IR signal

reception, Cresnet network
communication and
setup/update.
LED location shown; not visible
unless lit.

3 11” 4-wire pigtail

Red (24) Power
White (Y) Data
Blue (Z) Data
Black (G) Ground

(to Cresnet)

4 • IR Gateway: C2N-IRGW-F Operations & Installation Guide – DOC. 6574A

Crestron C2N-IRGW-F IR Gateway

Industry Compliance

As of the date of manufacture the C2N-IRGW-F has been tested and
found to comply with specifications for CE marking and standards per
EMC and Radiocommunications Compliance Labelling.

NOTE: This device complies with part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) this device may not cause
harmful interference and (2) this device must accept any interference
received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.

 Increase the separation between the equipment and receiver.

 Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

 Consult the dealer or an experienced radio/TV technician for help.

Operations & Installation Guide – DOC. 6574A IR Gateway: C2N-IRGW-F • 5

IR Gateway Crestron C2N-IRGW-F

Setup

Network Wiring

When wiring the network, consider the following:

• Use Crestron Certified Wire.

• Use Crestron power supplies for Crestron equipment.

• Provide sufficient power to the system.

CAUTION: Insufficient power can lead to unpredictable results
or damage to the equipment. Please use the Crestron Power
Calculator to help calculate how much power is needed for the
system (http://www.crestron.com/calculators

).

• For larger networks, use a Cresnet Hub/Repeater (CNXHUB) to

maintain signal quality.

For more details, refer to “Check Network Wiring” on page 21.

Identity Code

The Net ID of the C2N-IRGW-F has been factory set to 2D. The Net IDs
of multiple C2N-IRGW-F devices in the same system must be unique.
Net IDs are changed from a personal computer (PC) via the Crestron
Toolbox™ (refer to “Establishing Communication” on page 18).

When setting the Net ID, consider the following:

• The Net ID of each unit must match an ID code specified in the

SIMPL Windows program.

• Each network device must have a unique Net ID.

For more details, refer to the Crestron Toolbox help file.

Installation

When choosing a location for the C2N-IRGW-F, consider how reception
varies with the angle of incidence of the signal from the transmitter (refer
to illustrations on the next page).

6 • IR Gateway: C2N-IRGW-F Operations & Installation Guide – DOC. 6574A