Creston TPMC-4SMD User Manual

Crestron TPMC-4SMD Isys™ 4.3” Wall Mount Designer Touchpanel Operations & Installation Guide
This document was prepared and written by the Technical Documentation department at:
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
Regulatory Compliance
As of the date of manufacture, the TPMC-4SMD has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.
Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions: (1) This device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
Industry Canada (IC) Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
All brand names, product names and trademarks are the property of their respective owners.
©2010 Crestron Electronics, Inc.
Crestron TPMC-4SMD Isys™ 4.3” Wall Mount Designer Touchpanel
Contents
Isys™ 4.3” Wall Mount Designer Touchpanel: TPMC-4SMD 1
Introduction ...............................................................................................................................1
Features and Functions................................................................................................ 1
Applications.................................................................................................................4
Specifications ..............................................................................................................5
Physical Description.................................................................................................... 7
Setup ........................................................................................................................................ 10
Network Wiring......................................................................................................... 10
Identity Code ............................................................................................................. 10
Configuring the Touchpanel...................................................................................... 11
Changing the Button Inserts ...................................................................................... 22
Installation................................................................................................................. 23
Hardware Hookup .....................................................................................................27
Recommended Cleaning............................................................................................ 27
Programming Software............................................................................................................28
Earliest Version Software Requirements for the PC .................................................28
Programming with Crestron SystemBuilder.............................................................. 28
Programming with SIMPL Windows........................................................................ 28
Programming with VisionTools Pro-e....................................................................... 30
Example Program...................................................................................................... 33
Uploading and Upgrading........................................................................................................ 34
Establishing Communication.....................................................................................34
Programs, Projects and Firmware.............................................................................. 35
Program Checks ........................................................................................................35
Problem Solving ......................................................................................................................36
Troubleshooting......................................................................................................... 36
Reference Documents................................................................................................36
Further Inquiries........................................................................................................37
Future Updates ..........................................................................................................37
Software License Agreement................................................................................................... 38
Return and Warranty Policies.................................................................................................. 40
Merchandise Returns / Repair Service ......................................................................40
CRESTRON Limited Warranty.................................................................................40
Operations & Installation Guide – DOC. 7027A Contents i
Crestron TPMC-4SMD Isys™ 4.3” Wall Mount Designer Touchpanel
Isys™ 4.3” Wall Mount Designer Touchpanel: TPMC-4SMD

Introduction

With its clean, contoured appearance, the Crestron® TPMC-4SMD Wall Mount
Designer Touchpanel makes an elegant statement in any environment. Perfectly at
home in the most contemporary residence or modern office building, its high tech
good looks underline its power for simplifying everyday tasks and functions
throughout any facility, all in a very affordable device that is versatile and easy to
install.
An incredibly thin profile and small footprint allow the TPMC-4SMD to be installed
in places other touchpanels just cannot go, providing the choice of mounting to a
standard electrical box or to virtually any flat surface, even glass, granite or marble.
A table top enclosure is also available, affording a very stylish, space saving solution
for placement on a desktop or bedside table. Complete connectivity is provided
through a single high-speed Ethernet connection, containing all control, video,
intercom and power signals within a single wire.
The TPMC-4SMD packs the latest Crestron digital touchpanel technology,
delivering amazing new graphics capabilities, plus streaming video and 2-way IP
intercom. Other features include white LED backlit buttons, built-in proximity
sensor, PoE (Power over Ethernet) network power and occupancy sensor inputs.

Features and Functions

Modern, contoured appearance
Thin profile and small footprint
Affordable and easy to install
4.3” widescreen color touchscreen
16-bit color graphics
800 x 480 resolution
DNav dynamic menu objects
Streaming video
Crestron IP intercom
WAV file audio feedback
Built-in microphone and speaker
Built-in proximity sensor
(Continued on following page)
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Isys™ 4.3” Wall Mount Designer Touchpanel Crestron TPMC-4SMD
Features and Functions
(Continued)
10 optional “hard key” push buttons
White LED button backlighting and feedback
Engravable button text
Room occupancy sensor option
Single wire Ethernet connectivity
PoE network powered
Available in gloss black or white
Fits in a horizontal 1-gang or Euro electrical box
Available tabletop and multi-surface mount kits
Widescreen Touchpanel
Fully custom touchpanel versatility is afforded through a brilliant 4.3” widescreen
format touchscreen, displaying stunning 16-bit color graphics and video. Dynamic
graphics and text capability enable the display of all kinds of useful data and alluring
eye candy, from AV controls and icons to room temperature and lighting levels, to
photos and video, to digital media playlists complete with metadata and cover art.
Crestron DNav technology affords enhanced touchpanel functionality in less space,
providing dynamic navigation control objects for scrolling effortlessly through large
menus. Full motion animations, multimode objects, PNG translucency, transition
effects and streaming video enhance the palette for creating GUIs that are both eye
catching and easy to use.
White Backlit Buttons
The TPMC-4SMD comes standard with 10 programmable “hard key” push buttons
for quick access to commonly used functions. Individual white LEDs behind each
translucent button afford discrete feedback capability for clear status indication of
each button function. The LEDs may also be set to provide dimmable backlighting of
the buttons, with independent control over the left and right columns, for a custom
appearance and enhanced visibility.
Customized labeling of the covers surrounding the push buttons can be attained
simply using Crestron Engraver software. For a clean appearance, either column of
buttons may be removed and covered using the no-button covers provided.
Proximity Sensor
The TPMC-4SMD senses as you approach it, waking its display automatically
without having to touch the screen so it is always ready for use.
Streaming Video
An onboard streaming video player makes it possible to monitor a security camera or
preview a DVD or television channel, right on the touchscreen display. Native
support for the motion JPEG streaming format allows the TPMC-4SMD to display
live video from a variety of Web cameras and servers including the Crestron
CEN-NVS100 Network Video Streamer (sold separately).
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Crestron TPMC-4SMD Isys™ 4.3” Wall Mount Designer Touchpanel
IP Intercom
Built-in IP intercom capability facilitates direct panel to panel intercom and
monitoring right over the LAN without requiring any additional AV wiring. The
TPMC-4SMD features an integrated microphone and speaker for clear speech
communication.
Audio Feedback
Customized WAV files can be loaded on the TPMC-4SMD to add dimension to its
touchscreen graphics using personalized sounds, button feedback and voice prompts.
Single Wire Connectivity
A simple Ethernet LAN connection is all that is required to wire the TPMC-4SMD,
enabling seamless communication with Crestron control systems, computers, video
servers and other touchpanels.
Power over Ethernet
The TPMC-4SMD gets its power right through the LAN wiring using 802.3af PoE
(Power over Ethernet) technology. PoE eliminates the need for a local power supply
or any dedicated power wiring. A PoE Injector (PWE-4803RU, sold separately)
simply connects inline with the LAN cable, allowing for installation at any
convenient location. For applications with multiple TPMC-4SMDs or other PoE
powered devices, a Crestron 5-port PoE switch (CEN-SW-POE-5, sold separately)
may be used, allowing up to four devices to be powered from a single location.
Occupancy Sensing
Crestron GLS series room occupancy sensors can be connected directly to the
TPMC-4SMD to allow automation of the room’s lighting, climate control and other
devices.
Simple, Versatile Mounting
The TPMC-4SMD installs easily on virtually any mounting surface. As standard, it
mounts directly to a single-gang electrical box (horizontally oriented) or European
electrical box, requiring just 1/2 inch (13 mm) mounting depth while protruding less
than 3/4 inch (19 mm) from the wall surface. For impenetrable surfaces, such as
decorative glass, granite, marble, plaster, smooth stone and masonry, Crestron offers
the MSMK-4SM Multi-Surface Mount Kit (sold separately), providing a very
versatile mounting solution complete with a low profile rear shell enclosure,
adhesive mounting plate, optional angle bracket and wire raceway. The TTK-4SM
Table Top Kit (sold separately) converts the TPMC-4SMD into a stylish, compact
tabletop touchpanel, perfect for free standing use or permanently mounted on a
tabletop or counter surface.
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Isys™ 4.3” Wall Mount Designer Touchpanel Crestron TPMC-4SMD

Applications

The following diagram shows a TPMC-4SMD in a typical application.
TPMC-4SMD in a Typical Application
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Crestron TPMC-4SMD Isys™ 4.3” Wall Mount Designer Touchpanel

Specifications

Specifications for the TPMC-4SMD are listed in the following table.
TPMC-4SMD Specifications
SPECIFICATION DETAILS
Touchscreen Display
Display Type TFT active matrix color LCD
Size 4.3 inch (109 mm) diagonal
Aspect Ratio 16:9 WVGA
Resolution 800 x 480 pixels
Brightness 270 nits
Contrast 300:1
Color Depth 16-bit, 64k colors
Illumination Backlit LED
Viewing Angle ±80º horizontal, ±80º vertical
Touchscreen Resistive membrane
Proximity Sensor
Type Active infrared beam and receiver
Range 3-4 feet (0.9-1.2 meters)
Memory
SDRAM 256 MB
Flash 2 GB
Maximum Project Size 80 MB
Graphic Engine
Embedded Software Applications
Ethernet
Video
Streaming Formats MPEG via Crestron MJPEG Viewer1
Audio
Hardware Features Built-in microphone and speaker
Amplification Mono, 0.5 Watts
Audio Feedback (WAV)
Power Requirements
Power over Ethernet IEEE 802.3af Class 3 PoE powered device
Default IP ID2 03
Minimum 2-Series Control System Update File
1
3, 4
16-bit non-palette graphics; 65,536 colors; multi-mode objects; DNav dynamic menu objects’ dynamic graphics; PNG translucency; full-motion (60 fps) animation; transition effects
Crestron MJPEG Viewer, Crestron IP Intercom
10BASE-T/100BASE-TX, auto-switching, auto-negotiating, auto-discover, full/half duplex, TCP/IP, UDP/IP, CIP, DHCP, IEEE
802.3af compliant
8 & 16-bit PCM, 8 – 44.1 kHz sampling rates, mono & stereo
Version 4.001.1012 or later
(Continued on following page)
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Isys™ 4.3” Wall Mount Designer Touchpanel Crestron TPMC-4SMD
TPMC-4SMD Specifications (Continued)
SPECIFICATION DETAILS
Environmental
Temperature 32º to 104º F (0º to 40º C)
Humidity 10% to 90% RH (non-condensing)
Heat Dissipation 14 BTU/Hr
Enclosure
Construction Plastic
Front Bezel
Mounting
Dimensions
Height 3.47 in (89 mm)
Width 6.20 in (158 mm)
Depth 1.21 in (31 mm)
Weight 9 oz (249 g)
Available Models
TPMC-4SMD-B-S
TPMC-4SMD-W-S
Available Accessories
4SM-BTNO-[B, W]-S
CEN-NVS100 Network Video Streamer
CEN-NVS100-PWE Network Video Streamer with PoE Injector
CEN-SW-POE-5 5-Port PoE Switch
GLS Series Green Light Occupancy Sensors
MSMK-4SM-[B W]-S Multi-Surface Mount Kit (specify color)
PWE-4803RU PoE Injector
SMK-4SM Swivel Mount Kit for TTK-4SM
TTK-4SM-[B, W]-S Table Top Kit (specify color)
1. Contact Crestron for a current list of embedded applications. To ensure reliable performance, new device drivers and applications are available only from Crestron through firmware updates.
2. Refer to “Identity Code” on page 10 for details.
3. The latest software versions can be obtained from the Crestron Web site. Refer to the NOTE following these footnotes.
4. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems.
Plastic, includes button and no-button covers, button covers include default engraving, custom engraving sold separately
Requires a horizontally oriented 1-gang electrical box or plaster ring or a 1-gang European (DIN 49073) electrical box; choice of standard or security screws provided; optional multi-surface and table top mounting kits sold separately
Isys™ 4.3” Wall Mount Designer Touchpanel, Gloss Black
Isys™ 4.3” Wall Mount Designer Touchpanel, Gloss White
Engravable Button Covers with Custom Engraving, Set of two (specify color)
NOTE: Crestron software and any files on the Web site are for authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the FTP site).
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Crestron TPMC-4SMD Isys™ 4.3” Wall Mount Designer Touchpanel

Physical Description

This section provides information on the connections, controls and indicators available on your TPMC-4SMD.
TPMC-4SMD Physical View
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Isys™ 4.3” Wall Mount Designer Touchpanel Crestron TPMC-4SMD
TPMC-4SMD Overall Dimensions (Front, Bottom and Rear Views)
1
1
3.47 in
(89 mm)
6.20 in
(158 mm)
2
0.75 in
(19 mm)
1.21 in
(31 mm)
3
2.00 in
(51 mm)
3.25 in
(83 mm)
0.46 in
(12 mm)
4
1.70 in
(44 mm)
2.36 in
(60 mm)
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Crestron TPMC-4SMD Isys™ 4.3” Wall Mount Designer Touchpanel
Connectors, Controls & Indicators
# CONNECTORS,
DESCRIPTION
CONTROLS &
INDICATORS
1
HARD KEYS
FEEDBACK/ BACKLIGHT
2 RESET
3
4
LAN PoE
GREEN
LED
YELLOW
LED
OCCUPANCY
SENSOR INPUT
1. Refer to “Push Button Programming” on page 33 for details.
2. To determine which is pin 1 on the cable, hold the cable so the end of the eight pin modular plug is facing away from you, with the clip down and copper side up. Pin 1 is on the far left.
3. The pin out table indicates signal connections. DC power applied by Ethernet power sourcing equipment (PSE) can connect to either signal pins or N/C pins.
1
with
2, 3
PIN 1
PIN 8
(10) Optional programmable push buttons, translucent backlit with (1) white LED per hard key, programmable for feedback and backlighting
(1) Recessed push button behind pinhole for hardware reset
(1) 8-wire RJ-45 with two LED indicators; 10BASE-T/100BASE-TX Ethernet port,
802.3af Power over Ethernet compliant; Green LED indicates link status; Yellow LED indicates Ethernet activity
PIN SIGNAL PIN SIGNAL
1 TX + 5 N/C 2 TX - 6 RX ­3 RX + 7 N/C 4 N/C 8 N/C
(4) Captive screw terminals comprising (2) voltage sensing inputs (referenced to ground) with 24 Volt DC power output; Input voltage range: 0-30 Volts DC; Sensing threshold: 4.5 Volts DC active, 1 Volt DC inactive; Maximum DC load: 4 Watts @ 24 Volts DC, provides operating power for up to (4) Crestron GLS Series occupancy sensors
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Isys™ 4.3” Wall Mount Designer Touchpanel Crestron TPMC-4SMD

Setup

Network Wiring

When wiring the Ethernet network, consider the following:
Use Crestron Certified Wire.
Use Crestron power supplies for Crestron equipment.
Provide sufficient power to the system.
CAUTION: Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system (www.crestron.com/calculators
Unlike other Crestron network devices, the TPMC-4SMD does not use Cresnet for communications between the device and the control system. The TPMC-4SMD requires the use of a high-speed Ethernet connection for control system communications.
).
For information on connecting Ethernet devices in a Crestron system, refer to the latest version of the Crestron e-Control
Reference Guide (Doc. 6052).

Identity Code

The IP ID is set within the TPMC-4SMD’s table using Crestron Toolbox™. For information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs of multiple TPMC-4SMD devices in the same system must be unique.
When setting the IP ID, consider the following:
The IP ID of each unit must match an IP ID specified in the SIMPL™ Windows program.
Each device using IP to communicate with a control system must have a unique IP ID.
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Crestron TPMC-4SMD Isys™ 4.3” Wall Mount Designer Touchpanel

Configuring the Touchpanel

NOTE: The only connection required to configure the touchpanel is power. Refer to “Hardware Hookup” on page 27 for details.
NOTE: The TPMC-4SMD can take up to 45 seconds to boot to a display after initial power up.
The setup screens allow basic configuration procedures prior to regular operation of the touchpanel. To enter the setup screens, touch the panel while applying power to the unit. The setup screens can also be entered by pressing the top four push buttons on the left side of the panel twice in sequence, i.e. 1, 2, 3, 4, 1, 2, 3, 4. (Refer to “Push Button Programming” on page 33 for a diagram showing push button numbering.)
The “Panel Setup Options” screen will appear. The functions provided by each button are detailed in subsequent paragraphs.
“Panel Setup Options” Screen
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Isys™ 4.3” Wall Mount Designer Touchpanel Crestron TPMC-4SMD
Ethernet Setup
Touch Ethernet Setup to display information about your Link Status, Control Connection, MAC and IP addresses and to access the Control System Settings and
IP Address Settings buttons and their respective submenus. Touch Back to return to the “Panel Setup Options” screen.
“Ethernet Setup” Screen
Touch Control System Settings to access the “Control System Interface” screen, shown in the illustration below.
The “Control System Interface” screen contains buttons for eight IP Table slots as well as Add IP, Edit IP and Remove IP buttons to facilitate editing entries. The Auto Discover button toggles between Enabled and Disabled.
“Control System Interface” Screen
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Crestron TPMC-4SMD Isys™ 4.3” Wall Mount Designer Touchpanel
To add an IP entry to a blank slot, first touch Add IP. The “Edit Control System Settings” screen will be displayed, as shown in the illustration below.
“Edit Control System Settings” Screen
Touch the IP Address / Hostname button. The on-screen keyboard will appear as shown in the illustration below.
On-Screen Keyboard
Touch CLEAR to remove any previous entry. Then enter the address required. Touch OK to accept the entry or CANCEL to cancel the entry. This will hide the on-screen keyboard and return the display to the “Edit Control System Settings” screen.
On the “Edit Control System Settings” screen, touch Save to keep the change or Cancel to cancel the change and return to the “Control System Interface” screen.
To edit the port, CIP ID or Device ID, touch the appropriate button. Touching the
Port (41794) button will open the numeric keypad. Touching the CIP ID or Device ID buttons will open a hex keypad, shown in the illustration that follows.
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Isys™ 4.3” Wall Mount Designer Touchpanel Crestron TPMC-4SMD
Hex Keypad
Touch CLEAR to remove any previous entry. Then enter the ID required. Touch OK to accept the entry or CANCEL to cancel the entry. This will hide the hex
keypad and return the display to the “Edit Control System Settings” screen.
On the “Edit Control System Settings” screen, touch Save to keep the changes or Cancel to cancel the changes and return to the “Control System Interface” screen.
From the “Control System Interface” screen, to edit or remove an IP entry, first touch the appropriate button containing the entry. Then touch Edit IP or Remove IP as appropriate. Editing an entry will display the “Edit Control System Settings” screen (refer to illustration at the top of page 13). Removing an entry will display a message saying Please Confirm IP Table Entry Removal By Pressing the OK Button, as shown in the illustration below.
Confirm IP Table Entry Removal Screen
Touch OK to confirm the removal or touch CANCEL to cancel the removal. The display will return to the “Control System Interface” screen (refer to the illustration at the bottom of page 12). From the “Control System Interface” screen, touch Back to return to the “Ethernet Setup” screen.
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Crestron TPMC-4SMD Isys™ 4.3” Wall Mount Designer Touchpanel
On the TPMC-4SMD, DHCP is enabled by default. To switch to a static IP address, touch IP Address Settings on the “Ethernet Setup” screen, to access the “Edit IP Address Settings” screen. (Touch Back to return to the “Panel Setup Options” screen.)
“Edit IP Address Settings” Screen
Touch the Enabled/Disabled button to toggle between DHCP enabled and disabled. Then touch the button for the Static IP Address, Static Subnet Mask or Static Default gateway you wish to enter. The on-screen keyboard will appear. After entering the addresses, touch OK to add the entries or CANCEL to cancel them.
On the “Edit IP Address Settings” screen, touch Edit DNS Servers to enter the screen for editing these addresses, shown in the illustration below.
Touch Save to keep the new setting or Cancel to cancel it.
“Edit IP Address Settings” Screen (Showing DNS and WINS Servers)
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Isys™ 4.3” Wall Mount Designer Touchpanel Crestron TPMC-4SMD
Display Settings
On the “Panel Setup Options” screen, touch Display Settings to enter the “Display Settings” screen, shown in the illustration below.
“Display Settings” Screen
The “Display Settings” screen provides controls to adjust Key LED Brightness and LCD Brightness in addition to providing buttons to enter the Key LED Options and
LCD Wake Options submenus. Touch Back to return to the “Panel Setup Options” screen.
Touch Key LED Options to enter the “Key LED Options” screen, shown in the illustration below.
“Key LED Options” Screen
The “Key LED Options” screen provides controls for turning the Key LEDs State when in Standby function ON or OFF. Touch Back to return to the “Display
Settings” screen.
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Crestron TPMC-4SMD Isys™ 4.3” Wall Mount Designer Touchpanel
From the “Display Settings” screen, touch LCD Wake Options to display the “LCD Wake Options” screen, shown in the illustration below.
“LCD Wake Options” Screen
The “LCD Wake Options” screen provides controls for turning the Proximity Sensor Wakes LCD and Hard Key Wakes LCD functions ON or OFF. Touch Back to return
to the “Display Settings” screen. From the “Display Settings” screen, touch Back to return to the “Panel Setup Options” screen.
Audio Setup
On the “Panel Setup Options” screen, touch Audio Setup to display the “Audio Settings” screen, shown in the illustration below.
“Audio Settings” Screen
The “Audio Settings” screen provides controls for Master Volume, KeyClick Volume, Wave Volume and Mute controls for all three, as well as a Play Test Wave button.
Touch Back to return to the “Panel Setup Options” screen.
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Isys™ 4.3” Wall Mount Designer Touchpanel Crestron TPMC-4SMD
Standby Setup
On the “Panel Setup Options” screen, touch Standby Setup to display the “Standby Timeouts” screen, shown in the illustration below.
“Standby Timeouts” Screen
The “Standby Timeouts” screen provides controls to adjust Standby Timeout from 0 to 120 minutes. Touch Back to return to the “Panel Setup Options” screen.
Diagnostics
On the “Panel Setup Options” screen, touch Diagnostics to display the “Diagnostics” screen, shown in the illustration below.
“Diagnostics” Screen
The “Diagnostics” screen displays information about Total RAM, Free RAM, Link Status, Control Connection, MAC and IP addresses and provides Keypad Test,
Touch Test, Sensor Test, Calibrate Touch, Mic Test, and Test Patterns buttons. Touch Back to return to the “Panel Setup Options” screen.
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Crestron TPMC-4SMD Isys™ 4.3” Wall Mount Designer Touchpanel
From the “Diagnostics” screen, touch Keypad Test to display the “Diagnostics – Keypad Test” screen. Use this screen to test the function of the hard key push buttons on either side of the screen. When a button is pressed, its corresponding button will light on the screen. Touch Back to return to the main “Diagnostics” screen.
“Diagnostics – Keypad Test” Screen
From the main “Diagnostics” screen, the Touch Test button displays the following screen, with a Calibrate button to initiate touchscreen calibration. The Calibrate Touch button on the “Diagnostics” screen will also initiate touchscreen calibration.
Touch Test Screen
During touchscreen calibration, a crosshair will appear at the center of the screen. Touch the center of the crosshair, which will then move to the upper left part of the screen. Touch the center of the crosshair and it will move to another part of the screen. Continue touching the center of the crosshair at each new location until calibration is complete.
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Isys™ 4.3” Wall Mount Designer Touchpanel Crestron TPMC-4SMD
NOTE: When touching the screen during calibration, be as accurate as possible. Use the tip of a capped pen or the eraser end of a pencil.
From the “Diagnostics” screen, touch Sensor Test to display the “Diagnostics – Sensor Tests” screen, shown in the illustration below.
“Diagnostics – Sensor Tests” Screen
If contact sensors are connected to the TPMC-4SMD, the respective indicator will change from Inactive to Active as appropriate for each sensor’s activity. Similarly, the TPMC-4SMD’s own proximity sensor’s indicator will change from Inactive to Active when the TPMC-4SMD senses motion in front of the unit. Use the Sensor Strength controls to adjust proximity sensor sensitivity. Touch Back to return to the “Diagnostics” screen.
On “Diagnostics” screen, touch Mic Test to perform a test of the TPMC-4SMD’s built-in microphone. The button label will change to RECORDING/PLAYBACK and the screen will display a Mic test in progress message, as shown in the illustration below.
Mic Test In Progress Screen
Speak into the microphone on the front of the TPMC-4SMD and your voice will be played back to confirm the microphone is functioning. After playback, the button will revert to its original Mic Test label.
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Crestron TPMC-4SMD Isys™ 4.3” Wall Mount Designer Touchpanel
On the “Diagnostics” screen, the Test Patterns button to display the “Test Patterns” screen, shown in the illustration below.
“Test Patterns” Screen
The “Test Patterns” screen contains buttons for selecting the different available test patterns: Display Color Bars, Display Vertical Lines, Display Gray Scale, Display Grid Pattern and Display Test Pattern. Touch Back to return to the “Diagnostics” screen. From the “Diagnostics” screen, touch Back to return to the “Panel Setup Options” screen.
About
On the “Panel Setup Options” screen, the About button opens a small window displaying the Firmware Version and the OS Image Version. Touch Back to return the “Panel Setup Options” screen.
System Messages Enabled/Disabled
On the “Panel Setup Options” screen, the System Messages Disabled (the default setting) button toggles between this state and System Message Enabled, allowing you to turn system message on or off.
Save & Exit
On the “Panel Setup Options” screen, touch Save & Exit to save all settings, exit the setup screens and return to the main project.
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Isys™ 4.3” Wall Mount Designer Touchpanel Crestron TPMC-4SMD

Changing the Button Inserts

The TPMC-4SMD ships with 10 “hard key” push buttons for quick access to commonly used functions. For a clean appearance, either column of buttons may be removed and covered using the no-button covers provided.
To change the inserts, use the following procedure:
1. Insert a small, slot head screwdriver into the appropriate hole on the bottom of the TPMC-4SMD to release its cover. Refer to the following illustration.
Insertion Points for Button Cover Release
Insert screwdriver to release covers
2. With the bottom of the cover released, gently remove it from the TPMC-4SMD.
3. If removing the button insert, after releasing and removing the button cover, use a small slot head screwdriver to press and gently lift the button insert from the TPMC-4SMD. Refer to the following illustration for the press and lift points on the button insert.
TPMC-4SMD with Button Inserts
Use screwdriver to
release button insert
4. Gently place the new cover in position and press it into place.
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Crestron TPMC-4SMD Isys™ 4.3” Wall Mount Designer Touchpanel
TPMC-4SMD with No-Button Covers

Installation

The TPMC-4SMD touchpanel installs simply and cleanly into a standard electrical box or on to virtually any flat surface.
A table top enclosure, the TTK-4SM and swivel mount, SMK-4SM are also available (both sold separately). For mounting onto a flat surface, use the MSMK-4SM Multi-Surface Mounting Kit (sold separately).
The TPMC-4SMD is supplied with screws for installation into an electrical box.
Mounting in a US Electrical Box
NOTE: When mounting the TPMC-4SMD into an electrical box, the box must be installed horizontally.
To mount the TPMC-4SMD into an electrical box, use the following procedure:
1. Insert a small slot head screwdriver into the hole shown in the following illustration and gently separate the back of the TPMC-4SMD.
Insertion Point for Separation of Back Panel
Insert screwdriver to separate back of TPMC-4SMD
2. Use the two included #06-32 x 1 1/2” screws (2007254) to attach the back panel to a horizontally mounted electrical box, as shown in the following illustration.
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Isys™ 4.3” Wall Mount Designer Touchpanel Crestron TPMC-4SMD
NOTE: Use the left and right screw holes for attachment to the electrical box.
Mounting the TPMC-4SMD into an Electrical Box
3. Carefully position the front of the TPMC-4SMD over the back panel and gently snap it into place, as shown in the following illustration.
Snap the TPMC-4SMD into Place
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Crestron TPMC-4SMD Isys™ 4.3” Wall Mount Designer Touchpanel
4. Use two of the included #04-40 x 1/4” screws to secure the TPMC-4SMD, as shown in the following illustration:
a. For standard applications, use the Phillips screws (2007152 or
2007160).
b. For secure applications, use the security type Torx screws (2025311 or
2025312) along with the included Torx screwdriver bit (2025915).
NOTE: Parts 2007152 and 2025311 come with black models. Parts 2007160 and 2025312 come with white models.
Secure TPMC-4SMD
Screws (2) #04-40 x 1/4”
For standard applications: Phillips (2007152 or 2007160)
For secure applications: security type Torx (2025311 or 2025312)
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Isys™ 4.3” Wall Mount Designer Touchpanel Crestron TPMC-4SMD
Mounting in a European Electrical Box
To mount the TPMC-4SMD into a European electrical box, use the following procedure:
1. Insert a small slot head screwdriver into the hole shown in the illustration at the top of page 21 and gently separate the back of the TPMC-4SMD.
2. Use the two included #4B x 3/4” screws (2019088) to attach the back panel to the electrical box, as shown in the following illustration.
NOTE: For European electrical boxes, use the top and bottom screw holes for attachment to the electrical box.
Mounting the TPMC-4SMD into a European Electrical Box
Screws (2) #4B x 3/4” (2019088)
3. Carefully position the front of the TPMC-4SMD over the back panel and gently snap it into place, as shown in the illustration at the bottom of page
22.
4. Use either the two included #04-40 x 1/4” Phillips screws (2007152 or
2007160) or the two included #04-40 x 1/4” security type Torx screws (2025311 or 2025312) along with the included Torx screwdriver bit (2025915) to secure the TPMC-4SMD, as shown in the illustration on page
23.
NOTE: Parts 2007152 and 2025311 come with black models. Parts 2007160 and 2025312 come with black models.
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Crestron TPMC-4SMD Isys™ 4.3” Wall Mount Designer Touchpanel

Hardware Hookup

Make the necessary connections as called out in the illustration that follows this paragraph. Apply power after all connections have been made.
When making connections to the TPMC-4SMD, use Crestron power supplies for Crestron equipment.
Hardware Connections for the TPMC-4SMD
LAN PoE:
10BASE-T / 100BASE-TX
Ethernet to LAN
NOTE: To prevent overheating, do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications.
Occupancy Sensor Input:
From Room Occupancy Sensor

Recommended Cleaning

Keep the surface of the touchscreen free of dirt, dust or other materials that could degrade optical properties. Long-term contact with abrasive materials can scratch the surface, which may detrimentally affect image quality.
For best cleaning results, use a clean, damp, non-abrasive cloth with any commercially available non-ammonia glass cleaner. Bezels may not provide a complete watertight seal. Therefore, apply cleaning solution to the cloth rather than the surface of the touchscreen. Wipe touchscreen clean and avoid getting moisture beneath the bezels.
CAUTION: Do not apply excessive pressure to the touchscreen display during handling. Doing so can crack the screen and damage the touchpanel.
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Isys™ 4.3” Wall Mount Designer Touchpanel Crestron TPMC-4SMD

Programming Software

Have a question or comment about Crestron software?
Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron Web site. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at www.crestron.com/support. First-time users will need to establish a user account.

Earliest Version Software Requirements for the PC

NOTE: Crestron recommends that you use the latest software to take advantage of the most recently released features. The latest software is available from the Crestron Web site.
Crestron has developed an assortment of Windows-based software tools to develop a controlled system. For the minimum recommended software versions, visit the Version Tracker page of the Crestron Web site (www.crestron.com/versiontracker
).
Configuration Manager

Programming with Crestron SystemBuilder

Crestron SystemBuilder is the easiest method of programming but does not offer as much flexibility as SIMPL Windows. For additional details, download SystemBuilder from the Crestron Web site and examine the extensive help file.

Programming with SIMPL Windows

NOTE: While SIMPL Windows can be used to program the TPMC-4SMD, it is recommended to use SystemBuilder for configuring a system.
SIMPL Windows is Crestron’s premier software for programming Crestron control systems. It is organized into two separate but equally important “Managers”.
Configuration Manager is the view where programmers “build” a Crestron control system by selecting hardware from the Device Library.
1. To incorporate the TPMC-4SMD into the system, drag the TPMC-4SMD from the Touchpanels | Touchpanels (Ethernet) folder of the Device Library and drop it in the System Views.
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Crestron TPMC-4SMD Isys™ 4.3” Wall Mount Designer Touchpanel
Locating the TPMC-4SMD in the Device Library
The system tree of the control system displays the device in the appropriate slot with a default IP ID as shown in the following illustration.
C2ENET-2 Device, Slot 8
2. If additional TPMC-4SMD devices are to be added, repeat step 1 for each device. Each TPMC-4SMD is assigned a different IP ID number as it is added.
3. If necessary, double click a device to open the “Device Settings” window and change the IP ID, as shown in the following illustration.
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Isys™ 4.3” Wall Mount Designer Touchpanel Crestron TPMC-4SMD
p
“Device Settings: Crestron TPMC-4SMD” Window
NOTE: The ID code specified in the SIMPL Windows program must match the IP ID of each unit. Refer to “Identity Code” on page 10.
Program Manager
Multi-mode objects offer high-
erformance programming!
Program Manager is the view where programmers “program” a Crestron control system by assigning signals to symbols.
The symbol can be viewed by double clicking on the icon or dragging it into Detail View. Each signal in the symbol is described in the SIMPL Windows help file (F1).

Programming with VisionTools Pro-e

Touchpanel screens should be created in VisionTools® Pro-e (VT Pro-e) to allow accessing the embedded applications, switching of source signals to desired outputs as well as selection of the system mode. There are no special programming requirements to use the functions of the TPMC-4SMD in a room control system. “Accessing the embedded applications,” should be included only for i/O devices.
Multi-Mode Objects
The single most advanced VT Pro-e high performance programming technique involving the TPMC-4SMD is the concept of multi-mode objects. A multi-mode object (i.e. button, legend, etc.) is an object drawn on a VT Pro-e page that can have one or more active and inactive visible settings (modes).
For examples, refer to www.crestron.com/exampleprograms multi-mode object examples. This file contains the VT Pro-e touchpanel files and SIMPL Windows files that illustrate the high-performance capabilities of multi-mode objects.
WAV File Audio Messages
and search for
The TPMC-4SMD touchpanels are capable of playing audio messages as system prompts and responses. These files are recorded as WAV files on a PC using an audio utility such as Sound Recorder that is packaged with Microsoft Windows 95/98/Me/XP/NT/2000/Vista/7™. Files from other sources may also be converted to an acceptable format by using this or a similar utility. Many other audio utilities are available commercially or as shareware. The TPMC-4SMD touchpanels only accept the following WAV file formats: PCM, 8 and 16 bit, 8 – 44.1kHz, mono and
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Crestron TPMC-4SMD Isys™ 4.3” Wall Mount Designer Touchpanel
stereo. For more information about how to use Sound Recorder, refer to its User’s Guide and extensive help information provided with the software. Also refer to the help file in VT Pro-e to learn how to use its audio tool, Sound Manager, to attach WAV files to a touchpanel project.
Pre-recorded WAV files for voice prompts and responses are available from Crestron. These files can be stored into and programmed for use in the touchpanel directly or may be edited with the Sound Recorder. For example, the individual files can be combined to create custom messages.
NOTE: Touchpanel WAV files can be obtained from the Wave LC Library of the Crestron FTP site.
Bit Depth and File Size
A balance of performance and quality can be achieved by using VT Pro-e to configure the size of graphics in a project. Read this section to learn about bit depth and how to maximize the quality and performance of a TPMC-4SMD project.
Bit depth refers to the number of memory bits used to store color data for each pixel in a raster image. A touchpanel raster image consists of a rectangular grid of picture elements (pixels). Each pixel uses the same amount of memory to store its color data. The amount of memory is called the bit depth of the image.
Greater bit depths are required to represent finer gradations of color. Increasing bit depth necessarily increases file size. A black and white drawing requires only one bit per pixel to store all the available color information. Using a 32-bit per pixel bit depth for a black and white image increases the file size 32 times without adding anything to the black and white image quality.
In an 8-bit per pixel system, the associated 8-bits of video memory for every screen pixel contain a value referring to a location in an 8-bit color table. In this way any one of the specific 256 color table locations is assigned to a pixel.
A 16-bit highcolor system is considered sufficient to provide life-like colors. It is encoded using 5-bits to represent red, 5-bits to represent blue and (since the human eye is more sensitive to the color green) 6-bits to represent 64 levels of green. These can therefore be combined to provide 65,536 mixed colors (32 x 32 x 64 = 65,536).
In a 24-bit graphics display, the video memory allocates 24 bits for each pixel on the screen enabling each pixel to take on any one of a possible 16.7 million colors. Each 24-bit value is composed of 8-bits for red, 8-bits for green and 8-bits for blue. These triplets of 8-bit values are also referred to as the red, green and blue color planes. A 24-bit image is actually composed of three component images which combine to create the truecolor picture. The reason this is called truecolor is that this is near the maximum number of colors the human eye is able to detect.
Truecolor images are sometimes represented by a 32-bit value. The extra 8-bits do not enhance the precision of the color representation but act as an alpha channel that represents pixel translucence. 32-bit truecolor has become popular on the computer desktop to provide effects such as translucent windows, fading menus and shadows.
In graphics intensive applications such as touchpanels, raising or lowering the color depth of the displayed graphics can achieve a balance of performance and quality. Lower color depths do not require as much frame buffer memory or display bandwidth, allowing them to be generated and displayed more quickly. Increasing color depth results in higher color quality at the expense of display speed and responsiveness. By using mostly 8-bit or 16-bit graphics and holding 32-bit graphics to a minimum (e.g. for a family photo, etc.), you can create a sophisticated project
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Isys™ 4.3” Wall Mount Designer Touchpanel Crestron TPMC-4SMD
that will fit in the memory space provided and have the touchpanel remain very responsive.
Relationship of Bits to Colors
NUMBER OF BITS NUMBER OF COLORS
1 bit Black and White
2 bits 4 Colors
4 bits 16 Colors
8 bits 256 Colors
16 bits 65,536 Colors (Highcolor)
24 bits 16.7 million Colors (Truecolor)
32 bits 16.7 million Colors plus Transparency
When creating a VT Pro-e project you can elect to compress and reduce the image size in the “Page Properties” window for the entire page and/or perform the same function of reducing the image size using the “Image Properties” window. A reduction in image size will save a considerable amount of memory space for your project.
In VT Pro-e, the Compress checkbox permits the image to be compressed when compiling. The 16 Bits checkbox converts a 24-bit or 32-bit image to 16 bits. This conversion to a 16-bit image may cause the loss of some subtle shading. To compensate for this, use the dithering to simulate the original shading. Check your image with each of the available dithering types to determine which will deliver the best quality image.
Dithering type selection can be accessed from the “Page Properties” or “Image Properties” windows in VT-Pro-e. Refer to the following illustrations.
VT Pro-e “Page Properties” Window – Bit Depth Selection VT Pro-e “Image Properties” Window – Bit Depth Selection
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Crestron TPMC-4SMD Isys™ 4.3” Wall Mount Designer Touchpanel
Push Button Programming
The buttons can be programmed to access any frequently used command. Each button has a default digital join number. Refer to the following illustration for their assigned join numbers. These can be modified using the VT Pro-e Hard Button Manager.
Push Button Layout and Join Number Assignment
MultiByte International Characters
Most languages use a single byte of eight bits to represent a character, e.g. English, French, German, Hebrew, Russian, Thai, etc.
Multibyte character fonts require more than the usual eight bits to specify a character. This occurs when a language has more than 256 characters (2 For example, Chinese fonts contain several thousand characters. Other multibyte languages include Japanese and Korean.
There are two separate applications with multibyte characters – static text on buttons and indirect text on buttons. No touchpanel firmware changes are required in either case.
Indirect text on a button is entered in VT Pro-e and the actual string to be displayed is entered in SIMPL Windows. As of this publication date only completely single byte or completely multibyte strings may be entered or they will not be compiled correctly in SIMPL Windows. In other words, you cannot enter Chinese characters interspersed with numbers. You can enter Chinese characters or numbers in separate strings or you can pad each number with “\x00” to make it multibyte and then combine it with Chinese characters in the same string.
Of course you can always use the workaround of showing a graphic that displays the string but it is not dynamic. To compile and use multibyte characters it is essential that the operating system understand the language. Windows XP, Vista and 7 are available in many international languages and add-on software is available for other versions of Windows.
8
) in a font.

Example Program

An example program for the TPMC-4SMD is available from the Crestron Web site (www.crestron.com/exampleprograms
Operations & Installation Guide – DOC. 7027A Isys™ 4.3” Wall Mount Designer Touchpanel: TPMC-4SMD 33
).
Isys™ 4.3” Wall Mount Designer Touchpanel Crestron TPMC-4SMD

Uploading and Upgrading

Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication. Once communication has been established, files (for example, programs, projects or firmware) can be transferred to the control system (and/or device). Finally, program checks can be performed (such as changing the device ID or creating an IP table) to ensure proper functioning.

Establishing Communication

Use Crestron Toolbox for communicating with the TPMC-4SMD; refer to the Crestron Toolbox help file for details. There is a single method of communication: TCP/IP communication.
Ethernet Communication
PC Running
Crestron Toolbox
Ethernet Communications (Without Hub or Router)
PC Running
Crestron Toolbox
The TPMC-4SMD connects to PC via Ethernet:
1. Enter the IP address, IP mask and default router of the TPMC-4SMD via Crestron Toolbox (Functions | Ethernet Addressing); otherwise enable DHCP.
NOTE: Use the Device Discovery Tool in Crestron Toolbox to detect all Ethernet devices on the network and their IP configuration. The tool is available in Toolbox version 1.15.143 or later.
Ethernet
Ethernet
Power
Injector
120 V
PoE
TPMC-4SMD
TPMC-4SMD
2. Confirm Ethernet connection between TPMC-4SMD and PC. If connecting through a hub or router, use CAT5 straight through cables with 8-pin RJ-45 connectors. Alternatively, use a CAT5 crossover cable to connect the two LAN ports directly without using a hub or router (via static IP and a power injector, if no other power is supplied).
NOTE: Some PCs may not require a crossover cable. Check with PC manufacturer.
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Crestron TPMC-4SMD Isys™ 4.3” Wall Mount Designer Touchpanel
3. Use the Address Book in Crestron Toolbox to create an entry for the TPMC-4SMD with the TPMC-4SMD’s TCP/IP communication parameters.
SIMPL Windows
VisionTools Pro-e
Firmware
4. Display the “System Info” window (click the TPMC-4SMD entry.
icon) and select the

Programs, Projects and Firmware

Program, project or firmware files may be distributed from programmers to installers or from Crestron to dealers. Firmware upgrades are available from the Crestron Web site as new features are developed after product releases. One has the option to upload programs and projects via the programming software or to upload and upgrade via the Crestron Toolbox. For details on uploading and upgrading, refer to the SIMPL Windows help file, VT Pro-e help file or the Crestron Toolbox help file.
If a SIMPL Windows program is provided, it can be uploaded to the control system using SIMPL Windows or Crestron Toolbox.
Upload the VT Pro-e file to the touchpanel using VT Pro-e or Crestron Toolbox.
Check the Crestron Web site to find the latest firmware. (New users may be required to register to obtain access to certain areas of the site, including the FTP site.)
Upgrade TPMC-4SMD firmware via Crestron Toolbox.
1. Establish communication with the TPMC-4SMD and display the “System Info” window.
2. Select Functions | Firmware… to upgrade the TPMC-4SMD firmware.

Program Checks

Using Crestron Toolbox, display the “System Info window (click the select the Functions menu to display actions that can be performed on the
TPMC-4SMD.
Be sure to use Crestron Toolbox to create the TPMC-4SMD IP table.
1. Select Functions | IP Table Setup.
2. Add, modify or delete entries in the IP table. The TPMC-4SMD can have only one IP table entry.
3. A defined IP table can be saved to a file or sent to the device.
Edit the control system’s IP table to include an entry for the TPMC-4SMD. The entry should list the TPMC-4SMD’s IP ID (specified on the TPMC-4SMD’s IP table) and the internal gateway IP address 127.0.0.1.
icon) and
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Isys™ 4.3” Wall Mount Designer Touchpanel Crestron TPMC-4SMD

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative.
TPMC-4SMD Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
Device does not function.
TPMC-4SMD is not responding.
TPMC-4SMD boots up in setup screens every time.
Device is not communicating with the network.
Device is not receiving power from a Crestron power source.
Device is not receiving sufficient power.
No IP address configured/obtained.
Invalid control system IP address / IP ID set up on the TPMC-4SMD
Invalid VT Pro-e project or no VT Pro-e project is loaded.
Use Crestron Toolbox to poll the network. Verify network connection to the device.
Use the provided Crestron power source. Verify connections.
Use the Crestron Power Calculator to help calculate how much power is needed for the system.
Use the internal setup menu (refer to “Ethernet Setup” which starts on page 12) or Crestron Toolbox to create/verify Ethernet settings.
The IP address (or host name) for the control system is invalid or the IP ID does not match the one defined in the SIMPL program. Refer to “Ethernet Setup” which starts on page 12 to define IP addresses.
Load/reload VT Pro-e project using the Toolbox.

Reference Documents

The latest version of all documents mentioned within the guide can be obtained from the Crestron Web site (www.crestron.com/manuals). This link will provide a list of product manuals arranged in alphabetical order by model number.
List of Related Reference Documents
DOCUMENT TITLE
Crestron e-Control Reference Guide
36 4.3” Isys™Wall Mount Designer Touchpanel: TPMC-4SMD Operations & Installation Guide – DOC. 7027A
Crestron TPMC-4SMD Isys™ 4.3” Wall Mount Designer Touchpanel

Further Inquiries

If you cannot locate specific information or have questions after reviewing this guide, please take advantage of Crestron's award winning customer service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876].
You can also log onto the online help section of the Crestron Web site (www.crestron.com/onlinehelp users will need to establish a user account to fully benefit from all available features.
) to ask questions about Crestron products. First-time

Future Updates

As Crestron improves functions, adds new features and extends the capabilities of the TPMC-4SMD, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision.
Check the Crestron Web site periodically for manual update availability and its relevance. Updates are identified as an “Addendum” in the Download column.
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Isys™ 4.3” Wall Mount Designer Touchpanel Crestron TPMC-4SMD

Software License Agreement

This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and as applicable, associated media, printed materials and “online” or electronic documentation (the “Software”).
BY INSTALLING, COPYING OR OTHERWISE USING THE SOFTWARE, YOU REPRESENT THAT YOU ARE AN AUTHORIZED DEALER OF CRESTRON PRODUCTS OR A CRESTRON AUTHORIZED INDEPENDENT PROGRAMMER AND YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS AGREEMENT, DO NOT INSTALL OR USE THE SOFTWARE.
IF YOU HAVE PAID A FEE FOR THIS LICENSE AND DO NOT ACCEPT THE TERMS OF THIS AGREEMENT, CRESTRON WILL REFUND THE FEE TO YOU PROVIDED YOU (1) CLICK THE DO NOT ACCEPT BUTTON, (2) DO NOT INSTALL THE SOFTWARE AND (3) RETURN ALL SOFTWARE, MEDIA AND OTHER DOCUMENTATION AND MATERIALS PROVIDED WITH THE SOFTWARE TO CRESTRON AT: CRESTRON ELECTRONICS, INC., 15 VOLVO DRIVE, ROCKLEIGH, NEW JERSEY 07647, WITHIN 30 DAYS OF PAYMENT.
LICENSE TERMS
Crestron hereby grants You and You accept a nonexclusive, nontransferable license to use the Software (a) in machine readable object code together with the related explanatory written materials provided by Crestron (b) on a central processing unit (“CPU”) owned or leased or otherwise controlled exclusively by You and (c) only as authorized in this Agreement and the related explanatory files and written materials provided by Crestron.
If this software requires payment for a license, you may make one backup copy of the Software, provided Your backup copy is not installed or used on any CPU. You may not transfer the rights of this Agreement to a backup copy unless the installed copy of the Software is destroyed or otherwise inoperable and You transfer all rights in the Software.
You may not transfer the license granted pursuant to this Agreement or assign this Agreement without the express written consent of Crestron.
If this software requires payment for a license, the total number of CPUs on which all versions of the Software are installed may not exceed one per license fee (1) and no concurrent, server or network use of the Software (including any permitted back-up copies) is permitted, including but not limited to using the Software (a) either directly or through commands, data or instructions from or to another computer (b) for local, campus or wide area network, internet or web hosting services or (c) pursuant to any rental, sharing or “service bureau” arrangement.
The Software is designed as a software development and customization tool. As such Crestron cannot and does not guarantee any results of use of the Software or that the Software will operate error free and You acknowledge that any development that You perform using the Software or Host Application is done entirely at Your own risk.
The Software is licensed and not sold. Crestron retains ownership of the Software and all copies of the Software and reserves all rights not expressly granted in writing.
OTHER LIMITATIONS
You must be an Authorized Dealer of Crestron products or a Crestron Authorized Independent Programmer to install or use the Software. If Your status as a Crestron Authorized Dealer or Crestron Authorized Independent Programmer is terminated, Your license is also terminated.
You may not rent, lease, lend, sublicense, distribute or otherwise transfer or assign any interest in or to the Software.
You may not reverse engineer, decompile or disassemble the Software.
You agree that the Software will not be shipped, transferred or exported into any country or used in any manner prohibited by the United States Export Administration Act or any other export laws, restrictions or regulations (“Export Laws”). By downloading or installing the Software You (a) are certifying that You are not a national of Cuba, Iran, Iraq, Libya, North Korea, Sudan, Syria or any country to which the United States embargoes goods (b) are certifying that You are not otherwise prohibited from receiving the Software and (c) You agree to comply with the Export Laws.
If any part of this Agreement is found void and unenforceable, it will not affect the validity of the balance of the Agreement, which shall remain valid and enforceable according to its terms. This Agreement may only be modified by a writing signed by an authorized officer of Crestron. Updates may be licensed to You by Crestron with additional or different terms. This is the entire agreement between Crestron and You relating to the Software and it supersedes any prior representations, discussions, undertakings, communications or advertising relating to the Software. The failure of either party to enforce any right or take any action in the event of a breach hereunder shall constitute a waiver unless expressly acknowledged and set forth in writing by the party alleged to have provided such waiver.
38 4.3” Isys™Wall Mount Designer Touchpanel: TPMC-4SMD Operations & Installation Guide – DOC. 7027A
Crestron TPMC-4SMD Isys™ 4.3” Wall Mount Designer Touchpanel
If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid licenses from Crestron of its authorized agent.
Without prejudice to any other rights, Crestron may terminate this Agreement immediately upon notice if you fail to comply with the terms and conditions of this Agreement. In such event, you must destroy all copies of the Software and all of its component parts.
PROPRIETARY RIGHTS
Copyright. All title and copyrights in and to the Software (including, without limitation, any images, photographs, animations, video, audio, music, text and “applets” incorporated into the Software), the accompanying media and printed materials and any copies of the Software are owned by Crestron or its suppliers. The Software is protected by copyright laws and international treaty provisions. Therefore, you must treat the Software like any other copyrighted material, subject to the provisions of this Agreement.
Submissions. Should you decide to transmit to Crestron’s Web site by any means or by any media any materials or other information (including, without limitation, ideas, concepts or techniques for new or improved services and products), whether as information, feedback, data, questions, comments, suggestions or the like, you agree such submissions are unrestricted and shall be deemed non-confidential and you automatically grant Crestron and its assigns a non-exclusive, royalty-free, worldwide, perpetual, irrevocable license, with the right to sublicense, to use, copy, transmit, distribute, create derivative works of, display and perform the same.
Trademarks. CRESTRON and the Swirl Logo are registered trademarks of Crestron Electronics, Inc. You shall not remove or conceal any trademark or proprietary notice of Crestron from the Software including any back-up copy.
GOVERNING LAW
This Agreement shall be governed by the laws of the State of New Jersey, without regard to conflicts of laws principles. Any disputes between the parties to the Agreement shall be brought in the state courts in Bergen County, New Jersey or the federal courts located in the District of New Jersey. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this Agreement.
CRESTRON LIMITED WARRANTY
CRESTRON warrants that: (a) the Software will perform substantially in accordance with the published specifications for a period of ninety (90) days from the date of receipt and (b) that any hardware accompanying the Software will be subject to its own limited warranty as stated in its accompanying written material. Crestron shall, at its option, repair or replace or refund the license fee for any Software found defective by Crestron if notified by you within the warranty period. The foregoing remedy shall be your exclusive remedy for any claim or loss arising from the Software.
CRESTRON shall not be liable to honor warranty terms if the product has been used in any application other than that for which it was intended or if it as been subjected to misuse, accidental damage, modification or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number or license code altered, defaced, improperly obtained or removed.
Notwithstanding any agreement to maintain or correct errors or defects, Crestron shall have no obligation to service or correct any error or defect that is not reproducible by Crestron or is deemed in Crestron’s reasonable discretion to have resulted from (1) accident; unusual stress; neglect; misuse; failure of electric power, operation of the Software with other media not meeting or not maintained in accordance with the manufacturer’s specifications or causes other than ordinary use; (2) improper installation by anyone other than Crestron or its authorized agents of the Software that deviates from any operating procedures established by Crestron in the material and files provided to You by Crestron or its authorized agent; (3) use of the Software on unauthorized hardware or (4) modification of, alteration of or additions to the Software undertaken by persons other than Crestron or Crestron’s authorized agents.
ANY LIABILITY OF CRESTRON FOR A DEFECTIVE COPY OF THE SOFTWARE WILL BE LIMITED EXCLUSIVELY TO REPAIR OR REPLACEMENT OF YOUR COPY OF THE SOFTWARE WITH ANOTHER COPY OR REFUND OF THE INITIAL LICENSE FEE CRESTRON RECEIVED FROM YOU FOR THE DEFECTIVE COPY OF THE PRODUCT. THIS WARRANTY SHALL BE THE SOLE AND EXCLUSIVE REMEDY TO YOU. IN NO EVENT SHALL CRESTRON BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND (PROPERTY OR ECONOMIC DAMAGES INCLUSIVE), EVEN IF A CRESTRON REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR OF ANY CLAIM BY ANY THIRD PARTY. CRESTRON MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AS TO TITLE OR INFRINGEMENT OF THIRD-PARTY RIGHTS, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY OTHER WARRANTIES, NOR AUTHORIZES ANY OTHER PARTY TO OFFER ANY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY FOR THIS PRODUCT. THIS WARRANTY STATEMENT SUPERSEDES ALL PREVIOUS WARRANTIES.
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Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number and return address.
2. Products may be returned for credit, exchange or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by CRESTRON, shipping by standard ground carrier. In the event repairs are found to be non-warranty, return freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three (3) years from the date of purchase from CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misuse, accidental damage, modification or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number altered, defaced or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or implied, nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.
Trademark Information
All brand names, product names and trademarks are the sole property of their respective owners. Windows is a registered trademark of Microsoft Corporation. Windows 95/98/Me/XP/Vista/7 and Windows NT/2000 are trademarks of Microsoft Corporation.
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15 Volvo Drive Rockleigh, NJ 07647 (2028205) Tel: 888.CRESTRON 08.10 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.
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