Creston P-EXPEX QUICK GUIDE

P-EXPEX

Prodigy® Wireless Expander

Introduction

1

The Prodigy® P-EXPEX is a 2-way RF wireless expander designed to
extend the range of wireless Prodigy products (including the PTX3 and
Prodigy wireless devices whose model name ends in “EX”). It plugs
into a standard 3-prong outlet.

2

Application

The following diagram illustrates a P-EXPEX in a system with other
Prodigy devices.

quickstart guide

Acquire the P-EXPEX

4

Use the Prodigy Composer software (available for download from www.crestron.com/prodigycomposer) to
configure your Prodigy system. A Prodigy Network Setup Wizard is included with Prodigy Composer. Before a
P-EXPEX can be used, it must first be acquired by a PMC2 (sold separately) that is connected to a PC. To
acquire the P-EXPEX, perform the following when prompted by the Prodigy Network Setup Wizard.

NOTE: An expander can be acquired by only one PMC2.

NOTE: In an environment where multiple PMC2s are installed, only one PMC2 should be in the Acquire mode

at any time.

1. Put the PMC2 in Acquire mode by pressing its ACQUIRE button.

2. Tap the button on the P-EXPEX three times in rapid succession then press and hold until the button
blinks (may take up to 10 seconds).

Button

Problem Solving

5

Troubleshooting

The following table provides corrective action for possible trouble situations.
If further assistance is required, please contact a Crestron customer service
representative.

TROUBLE

Button blinks
continuously after
trying to acquire.

P-EXPEX does not
extend RF range.

Further Inquiries

If you cannot locate specific information or have questions after reviewing
this guide, please take advantage of Crestron's award winning customer
service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876].

You can also log onto the online help section of the Crestron website
(www.crestron.com/onlinehelp) to ask questions about Crestron products.
First-time users will need to establish a user account to fully benefit from all
available features.

Future Updates

As Crestron improves functions, adds new features and extends the
capabilities of the P-EXPEX, additional information may be made available
as manual updates. These updates are solely electronic and serve as
intermediary supplements prior to the release of a complete technical
documentation revision.

PROBABLE CAUSE(S)

Acquire process failed due to
being out of range from
PMC2 or other acquired
wireless devices.

PMC2 is not in Acquire mode.

Device is not acquired.

CORRECTIVE ACTION

Move closer to PMC2 or other
acquired wireless device.

Place PMC2 in Acquire mode
and retry.

Acquire P-EXPEX unit to PMC2.

Installation

3

To install the P-EXPEX, plug the unit into a three-prong wall outlet.

For Regulatory Compliance information, refer to the latest
version of Doc. 6926.

QUICKSTART DOC. 6925A (2026392) 05.10

3. Release the button. The button will flash slowly while it searches for a PMC2 in the Acquire mode.
When the P-EXPEX has been acquired, the button will stay lit for five seconds, then turn off. (If the
acquire fails, the button will flash rapidly until the button is pressed.)

4. After all devices have been acquired, take the PMC2 out of the Acquire mode by pressing its ACQUIRE
button.

To check the communication status of the P-EXPEX, perform the tap-tap-tap-hold (refer to step 2 in this
section) but release the button after approximately two seconds. At this point, the button will indicate
communication status as described below.

BUTTON BEHAVIOR COMMUNICATION STATUS

Turns on Device communicating with control system

Blinks two times Device not communicating with PMC2

Blinks one time Device acquired but not communicating with network

Stays off

www.crestron.com/prodigy

©2010 Specifications subject to
change without notice.

Device not joined to network

888.273.7876 201.767.3400

All brand names, product names, and trademarks
are the property of their respective owners.

Check the Crestron website periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download
column.

P-EXPEX