Creston MTX-3 User Manual

Crestron MTX-3 Isys™ 2.8” Handheld Wireless Touchpanel
®
Featuring infiNET EX
Technology
Operations Guide
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
Regulatory Compliance
As of the date of manufacture, the MTX-3 has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.
Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions: (1) This device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
Industry Canada (IC) Compliance Statement
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause undesired operation of the
device.
To satisfy RF exposure requirements, this device and its antenna must operate with a separation distance of at least 20 centimeters from all persons and must not be colocated or operating in conjunction with any other antenna or transmitter.
All brand names, product names and trademarks are the property of their respective owners.
©2010 Crestron Electronics, Inc.
Crestron MTX-3 Isys™ 2.8” Handheld WirelessTouchpanel
Contents
Isys™ 2.8” Handheld Wireless Touchpanel
®
Featuring infiNET EX
Introduction ...............................................................................................................................1
Features and Functions................................................................................................ 1
Applications.................................................................................................................4
Specifications ..............................................................................................................5
Physical Description.................................................................................................... 7
Setup ........................................................................................................................................ 10
Identity Code ............................................................................................................. 10
Battery Installation .................................................................................................... 10
Power......................................................................................................................... 11
Battery Calibration ....................................................................................................12
Optimizing Battery Life ............................................................................................12
Configuring the Touchpanel...................................................................................... 13
General Use and Safety .............................................................................................23
Recommended Cleaning............................................................................................ 23
Programming Software............................................................................................................24
Earliest Version Software Requirements for the PC .................................................24
Programming with Crestron SystemBuilder.............................................................. 24
Programming with SIMPL Windows........................................................................ 24
Programming with VisionTools Pro-e....................................................................... 27
Example Program...................................................................................................... 31
Uploading and Upgrading........................................................................................................ 32
Establishing Communication.....................................................................................32
Programs, Projects and Firmware.............................................................................. 33
Program Checks ........................................................................................................33
Problem Solving ......................................................................................................................34
Troubleshooting......................................................................................................... 34
Reference Documents................................................................................................34
Further Inquiries........................................................................................................ 35
Future Updates ..........................................................................................................35
Software License Agreement................................................................................................... 36
Return and Warranty Policies.................................................................................................. 38
Merchandise Returns / Repair Service ......................................................................38
CRESTRON Limited Warranty.................................................................................38
Technology: MTX-3 1
Operations Guide – DOC. 7066A Contents i
Crestron MTX-3 Isys™ 2.8” Handheld WirelessTouchpanel
Isys™ 2.8” Handheld Wireless Touchpanel
®
Featuring infiNET EX Technology: MTX-3

Introduction

The MTX-3 Isys™ Handheld Wireless Touchpanel from Crestron® delivers an
exceptional remote control for home theater and AV presentation, marrying style and
ergonomics with rock solid wireless performance and customizability. Its sleek form
factor is easy to hold, with large tactile pushbuttons, electroluminescent backlighting
and a fully customizable touchscreen for a wireless control solution that is both
intuitive and fun to use.
Featuring two-way wireless communications, the MTX-3 offers seamless interaction
with AV and environmental systems, providing true feedback for all of your settings
and displaying metadata for all your digital media. Whether watching TV, choosing
a movie or music title, adjusting room temperature and lighting or checking the
security system, the MTX-3 affords a user experience only Crestron can deliver.

Features and Functions

Sleek and ergonomic handheld design
Elegant gloss black finish
Instant-Waking™ behavior
Works like an IR remote - with all the benefits of 2-way RF
Ultra-reliable infiNET EX
75 feet (23 meters) RF range (typical)
Easy range extension using infiNET EX expanders
Built-in speaker for customizable WAV file audio feedback
Widely spaced tactile pushbuttons
White EL backlit button text
2.8” (72 mm) active matrix color touchscreen display
High display brightness and contrast
Wide 150 degree viewing angle
Customizable 16-bit color graphics
240 x 320 resolution
Dynamic text capability
Programmable via SystemBuilder™ and Adagio
Long lasting lithium polymer rechargeable battery pack
Low profile tabletop docking station included
®
wireless communications
®
Composer software
Operations Guide – DOC. 7066A Isys™ 2.8” Handheld Wireless Touchpanel: MTX-3 1
Isys™ 2.8” Handheld Wireless Touchpanel Crestron MTX-3
infiNET EX® Wireless Technology
Crestron’s groundbreaking infiNET EX wireless technology provides ultra-reliable
two-way communications throughout a residence or commercial structure utilizing a
2.4 GHz mesh network. A complete infiNET EX network uses the lighting dimmers
and other devices throughout the structure as wireless relay stations, each receiving
and passing on wireless commands to the central gateway. Each device that is added
to the network effectively increases the range, strength and reliability of the entire
network by providing redundant signal paths, ensuring that every button press is
executed instantly and consistently.
Of course, the MTX-3 can also communicate directly with the gateway if no other
infiNET EX devices are installed. Up to six MTX-3s can be assigned to a single
gateway. Wireless range for each MTX-3 is 75 feet (23 meters) typical indoors,
which can easily be extended using infiNET EX Expanders*.
Instant-Waking™
To ensure the most transparent user experience possible, the MTX-3 has been
engineered to wake instantly at the press of a button or touch of the touchscreen.
Button presses are sent immediately just like an IR remote but with none of IR’s
limitations. So spontaneous actions like muting the audio, pausing the video or
changing the channel can be executed on the fly with just a single button press.
Extended Battery Life
Instant waking also allows the MTX-3 to be put to sleep within seconds of putting it
down, helping to extend its battery life for several days of typical usage on a single
charge. Even under continuous use at full brightness, the MTX-3 lasts an incredible
five hours. Its fast charging, field replaceable lithium polymer battery pack delivers
optimum power in a very small, lightweight package.
Tactile Pushbuttons with Backlit Text
A complement of tactile pushbuttons makes for a very intuitive user interface,
providing easy access to everything needed for watching TV and movies, listening to
music and controlling the entire room. Large, widely spaced buttons accommodate
hands and fingers of all sizes, minimizing the chance of an unintended button press.
Electroluminescent backlit button text affords excellent legibility for use in a
darkened room.
The pushbuttons are comprised of 17 buttons designated for the most common
functions, plus a 5-way navigation pad, three context assignable “hard keys” beneath
the touchscreen, a thumb operated “More” button for advancing through the
available touchscreen pages and a system power button. Every button on the MTX-3
is fully programmable to allow precisely the control desired, whether simply
adjusting audio volume and flipping through channels, controlling a DVR or DVD
player, navigating onscreen setup menus or operating a pan/tilt camera.
* Requires CEN-RFGW-EX or equivalent infiNET EX gateway, which supports up to 100 infiNET EX
network devices inclusive of up to six MTX-3 remotes. Additionally, up to five CLW-EXPEX infiNET EX Expanders may be added to the network for extended range. All gateways and expanders sold separately.
2 Isys™ 2.8” Handheld Wireless Touchpanel: MTX-3 Operations Guide – DOC. 7066A
Crestron MTX-3 Isys™ 2.8” Handheld WirelessTouchpanel
Handheld Touchpanel Control
Custom touchpanel versatility is afforded through a brilliant 2.8” (72 mm) active
matrix touchscreen displaying stunning 16-bit color. Onboard graphics and dynamic
text capability enable the display of all kinds of useful data, from channel preset
icons, to room temperature and lighting levels, to digital media playlists complete
with metadata. Full motion animations, multimode objects, PNG translucency and
transition effects enhance the palette for creating GUIs that are both eye catching and
easy to use.
Audio Feedback
Customized WAV files can be loaded on the MTX-3 to add dimension to its
touchscreen graphics using personalized sounds, button feedback and voice prompts.
TableTop Docking Station/Charger
Placed on its stylish docking station/charger (MTX-3-DS, included), the MTX-3 sits
at the ready, able to be used as a stationary tabletop controller while charging.
Operations Guide – DOC. 7066A Isys™ 2.8” Handheld Wireless Touchpanel: MTX-3 3
Isys™ 2.8” Handheld Wireless Touchpanel Crestron MTX-3

Applications

The following diagram illustrates a MTX-3 touchpanel in a system with other
infiNET EX devices.
MTX-3 in a Simple Network
4 Isys™ 2.8” Handheld Wireless Touchpanel: MTX-3 Operations Guide – DOC. 7066A
Crestron MTX-3 Isys™ 2.8” Handheld WirelessTouchpanel

Specifications

Specifications for the MTX-3 are listed in the following table.
MTX-3 Specifications
SPECIFICATION DETAILS
Touchscreen Display
Display Type Transmissive TFT active matrix color LCD
Size 2.8 inch (72 mm) diagonal
Aspect Ratio 3:4 QVGA (portrait orientation)
Resolution 240 x 320 pixels
Brightness 350 nits typical
Contrast 500:1 typical
Color Depth 16-bit, 64k colors
Viewing Angle ±75º horizontal, +75º/-55º vertical
Illumination LED backlit
Touchscreen Resistive membrane
Memory
SDRAM 128 MB
Flash 256 MB
Maximum Project Size 20 MB
Graphic Engine
RF Wireless
RF Transceiver
Range (typical)
Gateway
Audio
Hardware Features Built-in speaker
Audio Feedback (WAV)
Battery
Battery Type
Usage per Charge 5 hours continuous at full brightness
Charging Time 2 hours
Cycle Life >300 cycles (80% capacity)
16-bit non-palette graphics; 65,536 colors; multi-mode objects; PNG translucency; full motion (60 fps) animation; subpage transition effects
infiNET EX two-way RF, 2.4 GHz ISM Channels 11-26 (2400 to 2483.5 MHz); IEEE 802.15.4 compliant
75 feet (23 meters) to the gateway or nearest mesh network device1, subject to site specific conditions; Range is increased by adding additional devices or CLW-EXPEX Wireless Expander (sold separately)
Requires a CEN-RFGW-EX infiNET EX Gateway2 (sold separately)
8 and 16-bit PCM, mono & stereo, 8-44.1kHz sampling rates
Lithium polymer, 3.7 Volt, 1000 mAh (included)
(Continued on following page)
Operations Guide – DOC. 7066A Isys™ 2.8” Handheld Wireless Touchpanel: MTX-3 5
Isys™ 2.8” Handheld Wireless Touchpanel Crestron MTX-3
MTX-3 Specifications (Continued)
SPECIFICATION DETAILS
Power Requirements3
Power Pack (included)
Default RF ID 09
Minimum 2-Series Control System Update File
4, 5
Environmental
Temperature 32º to 104º F (0º to 40º C)
Humidity 10% to 90% RH (non-condensing)
Heat Dissipation 20 BTU/Hr
Enclosure
Construction
Dimensions
Height
Width
Depth
Weight 7 oz (185 g) including battery
Included Accessories
Power Supply 5 Volt Power Pack, 1.2 Amps
MTX-3-DS Docking Station/Charger
TPMC-3X-BTP Internal Battery Pack
Available Accessories
CEN-RFGW-EX InfiNET EX Wireless Gateway
1. Any infiNET EX mesh network device that supports expander functionality will effectively extend the range of the MTX-3 beyond the gateway, provided it is associated with the same gateway as the MTX-3. Most infiNET EX devices do support extender functionality; exceptions include the CHV-TSTATEX, HTT-B10EX and the MTX-3.
2. Requires CEN-RFGW-EX or equivalent infiNET EX gateway, which supports up to 100 infiNET EX network devices inclusive of up to six MTX-3 remotes. Additionally, up to five CLW-EXPEX infiNET EX Expanders may be added to the network for extended range. All gateways and expanders sold separately.
3. Power connection made via the included MTX-3-DS Docking Station/Charger. Refer to the latest revision of the MTX-3-DS Docking Station/Charger guide (Doc. 7077) for additional details. It is available from the Crestron website (www.crestron.com/manuals
4. The latest software versions can be obtained from the Crestron website. Refer to the NOTE following these footnotes.
5. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems.
1.2 Amps @ 5 Volts DC; 100-240 Volts AC, 50-60 Hz
Version 3.155.1240 or later
Injection molded plastic, integral docking station port
1.04 in (27 mm)
2.22 in (57 mm) docked
2.55 in (65 mm)
2.99 in (76 mm) docked
7.94 in (202 mm)
7.84 in (199 mm) docked
).
NOTE: Crestron software and any files on the website are for authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the FTP site).
Battery must be recycled. Deliver the battery to an appropriate recycling facility.
6 Isys™ 2.8” Handheld Wireless Touchpanel: MTX-3 Operations Guide – DOC. 7066A
Crestron MTX-3 Isys™ 2.8” Handheld WirelessTouchpanel

Physical Description

This section provides information on the connections, controls and indicators available on your MTX-3.
MTX-3 Physical View (Shown on MTX-3-DS Docking Station/Charger)
Operations Guide – DOC. 7066A Isys™ 2.8” Handheld Wireless Touchpanel: MTX-3 7
Isys™ 2.8” Handheld Wireless Touchpanel Crestron MTX-3
MTX-3 Overall Dimensions (Front and Side Views)
1
2.07 in
(53 mm)
2
3
2.64 in
(67 mm)
1.04 in
(27 mm)
4
5
7
6
8
7.94 in
(202 mm)
5
2.55 in
(65 mm)
9
8 Isys™ 2.8” Handheld Wireless Touchpanel: MTX-3 Operations Guide – DOC. 7066A
Crestron MTX-3 Isys™ 2.8” Handheld WirelessTouchpanel
MTX-3-DS Docking Station/Charger Dimensions (Top, Rear, Bottom and Side Views)
From (included)
DC Power Pack
6.34 in
(161 mm)
2.99 in
(76 mm)
1.23 in
(32 mm)
Connectors, Controls & Indicators
#
CONNECTORS
1
,
CONTROLS &
INDICATORS
1 Power (top)
2 Charge
3 More (right side)
4 Hard Keys
5 Functions
6 Volume
7 Navigation Pad
8 Up/Down
9 USB (bottom)
DESCRIPTION
(1) Programmable pushbutton, performs hardware reset if held for >10 seconds
(1) Green LED, indicates charging status when docked
(1) Programmable thumb operated side button
(3) Programmable pushbuttons below touchscreen
(15) Programmable pushbuttons with white backlit labeling for GUIDE, HOME, LIST, MUTE, INFO, LAST, MENU, KEYPAD, EXIT and icons for Rewind, Play, Forward, Stop, Pause, Record
(1) Programmable rocker button with white backlit volume “Raise” and “Lower” icons
(5) Programmable pushbuttons comprising a 5-way thumbpad (4-way navigation plus “Enter”)
(1) Programmable rocker button with white backlit “Up” and “Down” arrows
(1) Mini Type AB female (behind battery cover); USB 1.1 computer console port, for installer use only
Operations Guide – DOC. 7066A Isys™ 2.8” Handheld Wireless Touchpanel: MTX-3 9
Isys™ 2.8” Handheld Wireless Touchpanel Crestron MTX-3

Setup

Identity Code

Every MTX-3 touchpanel communicating via RF with a control system through a CEN-RFGW-EX gateway requires a unique RF ID. The RF ID is a two-digit hexadecimal number that can range from 09 to 0E. The RF ID of the unit, set using the internal setup menu (refer to “RF Setup” which starts on page 14) or in Crestron Toolbox™, must match the RF ID specified in the SIMPL™ Windows program.

Battery Installation

Perform the following procedure to install the TPMC-3X-BTP battery pack in a MTX-3 touchpanel:
1. Place the touchpanel screen side down on a clean, soft surface.
2. Remove the battery compartment cover on the rear of the touchpanel.
3. Carefully connect the multi-pin connector of the TPMC-3X-BTP with the corresponding connector inside the battery compartment. The pin side of the connector should be facing upward (toward the rear of the touchpanel). Red wires should be above black wires (toward the top of the touchpanel). Ensure the connector is fully seated.
4. Place the TPMC-3X-BTP in the battery compartment, oriented so the wires for the multi-pin connector are on the bottom. Refer to the photo on the following page.
10 Isys™ 2.8” Handheld Wireless Touchpanel: MTX-3 Operations Guide – DOC. 7066A
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