Creston MOBILE, MOBILE PRO QUICK START GUIDE

1

quickstart guide

www.crestron.com

888.273.7876 201.767.3400

©2010 Specifications subject to
change without notice.

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QUICKSTART DOC. 6766B (2023854, Sheet 1 of 2) 08.10

Control Apps for Apple® iPhone® and iPod® touch

Crestron Mobile® and Crestron Mobile Pro®

1

Introduction

3

Upload the SIMPL Windows Program

The Crestron Mobile® and Crestron Mobile Pro® apps provide a Crestron®
touchpanel user interface on Apple

®

iPhone® and iPod® touch devices.
Fully integrated with Crestron programming software including SystemBuilder™,
VT Pro-e

®

, and SIMPL™ Windows software, the Crestron apps are available for

download from the iTunes

®

App StoreSM.

NOTE: It is recommended that an authorized Crestron installer download the
Crestron app and configure the iPhone/iPod touch for the customer according
to the instructions in this guide. If, however, it is not practical that the download
and configuration be performed for the customer, the installer should complete
the form at www.crestron.com/crestronmobilesetup. The instructions in this
guide will then be e-mailed to the customer to provide assistance with the
installation and startup of the Crestron app from the iPhone/iPod touch.

2

Download the Crestron App

Prerequisites:

● Cellular data network (iPhone devices only) or Wi-Fi network that is connected
to the Internet. (Refer to http://support.apple.com/kb/HT2031 for Wi-Fi

network information.)

● iTunes Store account. (Refer to http://support.apple.com/kb/HT2731 for

information about setting up an account.)

Download the Crestron App from the App Store on the
iPhone/iPod touch:

1. On the home screen, tap the App Store icon ( ). The App Store opens.

2. Search for the desired Crestron app (Crestron Mobile or Crestron Mobile Pro):

a. Tap Search.

b. Tap the search field.

c. Enter the following: crestron mobile

d. Tap Search. The Crestron app is listed.

3. Tap the Crestron app, and then follow the prompts to download it.

The Crestron app downloads to the iPhone/iPod touch. The Crestron app icon
(

for Crestron Mobile or for Crestron Mobile Pro) appears on the home

screen and shows the status of the download and installation.

NOTE: This section provides instructions to download the Crestron app from
the App Store that is available on the iPhone/iPod touch. The application is
downloaded directly to the device. Alternatively, the application can be
downloaded from the App Store using iTunes on a computer. The application is
downloaded to the Applications section of the iTunes library and must then be
synced to the iPhone/iPod touch. For detailed information, refer to
www.apple.com/support/itunes/store/apps.

Upload the SIMPL Windows program to the control system(s):

1. Based on the firmware version of the control system, locate the
appropriate sample SIMPL Windows program for the iPhone/iPod touch
at www.crestron.com/exampleprograms, and then download the

program to your computer.

2. Modify the program as required (refer to the SIMPL Windows online help
for information).

3. Using Crestron Toolbox™, do the following:

a. From the Tools menu, select System Info.

b. In the Address Book drop-down list, select the control system to

which you want to connect.

c. Click the Quick function access button ( ), and then select

SIMPL Program.

d. Browse for the program, select the program, and then click Open.

e. Click Send.

The “Confirmation” window opens, asking you if you want to

overwrite the default IP table of the control system with the default

IP table of the SIMPL Windows program.

f. Click Yes.

g. In the “SIMPL Program” window, click Close.

NOTE: Do not close Crestron Toolbox. You must use Crestron Toolbox in
section .

4

4

Upload the VT Pro-e Project

Upload the VT Pro-e project to the control system(s):

1. Locate the sample VT Pro-e project for the iPhone/iPod touch at
www.crestron.com/exampleprograms, and then download it to

your computer.

2. If desired, modify the project or create a new project, and then compile

the project.

3. Using Crestron Toolbox, do the following:

a. From the Functions menu of the System Info tool, select Web Pages

and Mobility Projects. The “Web Pages and Mobility Projects”

window opens.

b. Verify that Enable Web Server and VT-Pro XPanel Web or Mobility

Project are selected.

c. Browse for the project folder, select the folder, and then click OK.

d. In the “Web Pages and Mobility Projects” window, click Send and then

click OK.

NOTE: In VT Pro-e, names of the panel types are Crestron Mobile and
Crestron Mobile Pro.

NOTE: When used with the free Crestron Mobile app, the VT Pro-e project

is limited to about 10 pages; however, the limitation also depends on the
complexity of the project (for example, number of buttons, graphics, and
so on). If the project is too large, VT Pro-e displays an error message at
compile time.

“Web Pages and Mobility Projects” Window

NOTE: Do not close Crestron Toolbox. You must use Crestron Toolbox in
section .

5

2

quickstart guide

www.crestron.com

888.273.7876 201.767.3400

©2010 Specifications subject to
change without notice.

QUICKSTART DOC. 6766B (2023854, Sheet 1 of 2) 08.10

Control Apps for Apple® iPhone® and iPod® touch

Crestron Mobile® and Crestron Mobile Pro®

Crestr

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Mobile

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5

Connect the iPhone/iPod touch to the Control System(s)

Sample Router Configuration Screen

“Ethernet Addressing” Window

To connect the iPhone/iPod touch to the Crestron control system(s), perform
the steps in section or :

● Section

: Mobile Solution. Use this solution if the customer requires

iPhone/iPod touch access within and also outside of the home network.

● Section

: Local Solution. Use this solution if the customer requires

iPhone/iPod touch access within the home network only (refer to page 3).

5A 5B

5A

5B

c. Tap the Friendly Name/Location: field.

The keyboard opens.

d. Enter the name or location of the control system
to which you want to connect. The name/location
is for user reference only and is not a host name.

e. Tap the Host Name or IP Address: field, and then
enter the host name or IP address of the
control system.

f. Observe that the HTTP Port: field is automatically
populated with the default value of 80. To enter
a different value, tap the HTTP Port: field, and then
replace 80 using the TCP port number assigned
when configuring the router in step 2b.

g. Observe that the Port A: and Port B: fields are automatically populated with
the default values of 41790 and 41791, respectively. If the first TCP/IP
server port number in the SIMPL Windows program was changed from the
default value of 41790 to another value, tap the Port A: field and replace
41790 with the assigned value. The next consecutive TCP/IP port number is
automatically entered into the Port B: field.

h. Tap the Passcode: field, and then enter the passcode assigned in the
SIMPL Windows program. (The default passcode is 1234.)

i. Tap Save.

The setup screen opens, listing the control system
that has been added.

j. Select the name/location of the control system, and
then tap Connect. The Loading Configuration
message appears in addition to a progress indicator.

Once the iPhone/iPod touch connects to the control system,
the device is ready for use as a Crestron touchpanel.

Sample System Configuration

Sample System Setup

b. Since most ISPs block port 80, open up the HTTP port to the control

system using a TCP port number other than 80. Use a number such

as 8081 as used for the Webport (HTTP port) in the sample router

configuration screen. Note that the port number you use maps to
HTTP port number 80 on the control system in step 1c.

3. Configure the iPhone/iPod touch:

a. On the home screen, tap the
Crestron app icon ( for
Crestron Mobile or
for Crestron Mobile Pro).

The setup screen opens.
When configuring the
iPhone/iPod touch for
the first time, the screen
appears empty.

b. Tap Add System.

The system configuration
screen opens.

NOTE: It is recommended that you enter a host name
rather than an IP address because ISPs may change the
IP address periodically.

NOTE: When multiple control systems are set up, multiple
systems are listed in the setup screen. When the Crestron
app is restarted, the application automatically connects to
the last control system that was connected (default setting).
To allow the customer to select a system from among
multiple systems when the Crestron app is restarted, refer
to section .

NOTE: The form at www.crestron.com/crestronmobilesetup should be
completed by an authorized Crestron installer if the customer is to
configure the iPhone/iPod touch. The instructions in this guide will then
be e-mailed to the customer to provide assistance with the installation
and startup of the Crestron app from the iPhone/iPod touch.

6

Setup Screen (Empty)

NOTE: To use the mobile solution, you must obtain a DNS host name
from the customer’s ISP or use a service such as DynDNS.com. For
information about setting up a host name, refer to Answer ID 4863 in the
Online Help section of the Crestron website (http://support.crestron.com).

Mobile Solution

5A

a. From the Functions menu of the System Info tool, select
Ethernet Addressing.

The “Ethernet Addressing” window opens.

b. Enter a static IP address and related network information.

c. Verify that the HTTP Port: field is set to the default value of 80.

d. Click OK.

2. From the router configuration utility, configure the router:

a. Open up two TCP control ports to the control system using the port

numbers assigned in the SIMPL Windows program. The default port
numbers are 41790 and 41791 and are used for iPhone1 and
iPhone2 in the sample configuration screen at the top of the

next column.

1. Using Crestron Toolbox, configure the Ethernet addressing parameters
of the control system:

NOTE: The router configuration screen shown above is a sample
screen only. The screen that appears for the particular router you are
configuring may differ from the sample screen shown.

NOTE: If the firmware version of the control system is 4.003.xxxx or later,
only one TCP control port is needed.

NOTE: If the firmware version of the control system is 4.003.xxxx or later, the port
numbers used for Port A and Port B must be the same; therefore, enter into the Port B:
field the same value assigned in the Port A: field.