Crestron DM-RMC-100-S
DigitalMedia 8G™ Fiber Receiver &
Room Controller 100
Operations & Installation Guide
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
This device includes an aggregation of separate independent works that are each generally copyrighted by Crestron Electronics, Inc., with all rights
reserved. One of those independent works, Linux Bridge Project, is copyrighted under the GNU GENERAL PUBLIC LICENSE, Version2,
reproduced in “GNU General Public License” on page 27, where the corresponding source code is available at:
All brand names, product names and trademarks are the property of their respective owners.
Dolby, Dolby Digital, and the double-D symbol are trademarks or registered trademarks of Dolby Laboratories. DTS is a registered trademark & the DTS logos and
Symbol are trademarks of DTS, Inc. HDMI, the HDMI Logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing
LLC in the United States and other countries.
ftp://ftp.crestron.com/gpl.
©2010 Crestron Electronics, Inc.
Regulatory Compliance
As of the date of manufacture, the DM-RMC-100-S has been tested and found to comply with specifications for
CE marking and standards per EMC and Radiocommunications Compliance Labelling.
Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions:
(1) This device may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance
could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
Industry Canada (IC) Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
The DM-RMC-100-S is a class 1M laser product. It complies with safety regulations of IEC-60825-1, FDA 21
CFR 1040.11 and FDA 21 CFR 1040.10.
LASER RADIATION
DO NOT VIEW DIRECTLY
WITH OPTICAL INSTRUMENTS
CLASS 1M LASER PRODUCT
WARNING: Invisible laser radiation may be emitted from disconnected fiber or connector. Do not stare into
beam or view directly with optical instruments.
NOTE: Plug the included dust cap into the optical transceiver when the fiber optic cable is unplugged.
Crestron DM-RMC-100-S DigitalMedia 8G™ Fiber Receiver 100
Contents
DigitalMedia 8G™ Fiber Receiver & Room Controller 100:
DM-RMC-100-S
Introduction ...............................................................................................................................1
Setup ........................................................................................................................................ 11
Programming Software............................................................................................................15
Uploading and Upgrading........................................................................................................19
Problem Solving ...................................................................................................................... 23
Return and Warranty Policies..................................................................................................26
GNU General Public License ..................................................................................................27
1
Features and Functions................................................................................................1
Applications................................................................................................................. 3
Specifications ..............................................................................................................4
Physical Description.................................................................................................... 7
Network Wiring.........................................................................................................11
Identity Code .............................................................................................................11
Installation................................................................................................................. 12
Hardware Hookup ..................................................................................................... 13
Earliest Version Software Requirements for the PC .................................................15
Programming with SIMPL Windows ........................................................................15
Establishing Communication..................................................................................... 19
Firmware ...................................................................................................................21
IP Configuration........................................................................................................ 22
Troubleshooting......................................................................................................... 23
Reference Documents................................................................................................ 24
Further Inquiries........................................................................................................25
Future Updates ..........................................................................................................25
Merchandise Returns / Repair Service ......................................................................26
CRESTRON Limited Warranty................................................................................. 26
Operations & Installation Guide – DOC. 7067A Contents • i
Crestron DM-RMC-100-S DigitalMedia 8G™ Fiber Receiver 100
DigitalMedia 8G™ Fiber Receiver
DigitalMedia 8G™ Fiber Receiver
& Room Controller 100:
& Room Controller 100:
DM-RMC-100-S
DM-RMC-100-S
Introduction Introduction
The DM-RMC-100-S provides a one-box interface solution for a single display
device as part of a complete Crestron
It functions as a DM 8G Fiber receiver and control interface, providing a single
®
HDMI
low-profile design allows the DM-RMC-100-S to be installed discreetly behind a flat
panel display or above a ceiling mounted projector. It connects to the head end or
source location via a single multimode fiber strand.
output along with Ethernet, RS-232 and IR control ports. Its compact,
®
DigitalMedia™ (DM) system.
Features and Functions
• DigitalMedia receiver and display controller
• Low-profile surface mount design
• DM 8G Fiber input supports 1000 foot (~300 meter) cable length
• Provides one HDMI or DVI display output
• Enables device control via CEC, RS-232, IR, or Ethernet
• Affords a one-wire connection to a DM switcher or transmitter
• Provides 10BASE-T/100BASE-TX Ethernet connection
• Allows quick, easy setup and diagnostics
1. All cable sold separately. For DigitalMedia 8G™ Fiber wiring, use CresFiber
simplex multimode fiber optic cable. Refer to the latest version of the Crestron DigitalMedia Design
Guide (Doc. 4789) for complete wiring guidelines. It is available from the Crestron Web site at
www.crestron.com.
2. HDMI requires an appropriate adapter or interface cable to accommodate a DVI signal.
CBL-HD-DVI interface cable sold separately.
2
®
or other quality
1
Operations & Installation Guide – DOC. 7067A DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S • 1
DigitalMedia 8G™ Fiber Receiver 100 Crestron DM-RMC-100-S
DigitalMedia 8G™
DigitalMedia 8G provides an eight gigabit AV distribution and control network.
DM 8G delivers a one-wire transport for moving high-definition video, audio, and
Ethernet over low-cost multimode fiber without any need for compression or
hardware repeaters. One simplex multimode fiber optic cable (sold separately) is
required, supporting distances of 1000 feet (~300 meters) using CresFiber
Optic cable.
1
DigitalMedia manages all of the various AV signals and devices in your system,
matching each source’s output to the capabilities of the selected display(s) without
relying on scaling. Every signal is preserved in its native video resolution and audio
format, ensuring a pure, lossless signal path throughout.
Multimedia Display Interface
A single HDMI digital AV output port is provided on the DM-RMC-100-S,
supporting HDMI with Deep Color and HDCP, handling 1080p60 HDTV with
multi-channel HD lossless audio as well as WUXGA computer resolutions—all
through a single connection. The HDMI output can also handle DVI signals using an
appropriate adapter or interface cable.
ports are provided for controlling the display device and other equipment.
A single fiber strand connects the DM-RMC-100-S to a DM switcher or transmitter,
transporting video, audio, control, and networking signals through one SC type
optical connection.
1
Multiple DM-RMC-100-S receivers may be installed to handle
each display in a multi-room distribution system, all fed from a central DM switcher.
Or, a single DM-RMC-100-S can be fed straight from a DM 8G Fiber transmitter to
extend a computer or AV signal to a single display.
2
In addition, RS-232, IR, and Ethernet control
®
Fiber
LAN Connectivity
Along with high-definition AV and control, DigitalMedia also integrates high-speed
Ethernet networking for a total signal distribution solution. The DM-RMC-100-S
includes a 10BASE-T/100BASE-TX Ethernet port, providing a convenient LAN
connection for a local network device.
Embedded Device Control
The DM-RMC-100-S includes built-in RS-232, IR, and Ethernet control ports to
allow programmable control of the display device connected to it. It can also provide
an alternative to these conventional control methods by harnessing the CEC
(Consumer Electronics Control) signal embedded in HDMI. Through its connection
to the control system, the DM-RMC-100-S provides a gateway for controlling the
display device right through the HDMI connection, potentially eliminating the need
for any dedicated control wires or IR probes.
Low-Profile Installation
The DM-RMC-100-S mounts on a wall, ceiling, or other flat surface. It fits easily
behind a flat panel display or above a ceiling-mounted projector. All connections and
LED indicators are positioned on the sides, ensuring optimal access and visibility for
a clean, serviceable installation. An array of indicators is provided for easy setup and
troubleshooting, verifying the status of connections and signal activity at a glance.
1. All cable sold separately. For DigitalMedia 8G Fiber wiring, use CresFiber or other quality simplex
multimode fiber optic cable. Refer to the latest version of the Crestron DigitalMedia Design Guide
(Doc. 4789) for complete wiring guidelines.
2. HDMI requires an appropriate adapter or interface cable to accommodate a DVI signal. CBL-HD-DVI
interface cable sold separately.
2 • DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S Operations & Installation Guide – DOC. 7067A
Crestron DM-RMC-100-S DigitalMedia 8G™ Fiber Receiver 100
Applications
The diagram below shows a DM-RMC-100-S in a standalone application. In this
application, the DM-RMC-100-S is used with a DM 8G Fiber transmitter such as the
DM-TX-201-S and is not used with a DM switcher.
DM-RMC-100-S in a Standalone Application
Operations & Installation Guide – DOC. 7067A DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S • 3
DigitalMedia 8G™ Fiber Receiver 100 Crestron DM-RMC-100-S
Specifications
Specifications for the DM-RMC-100-S are listed in the following table.
DM-RMC-100-S Specifications
SPECIFICATION DETAILS
Video
Input Signal Type
Output Signal Types HDMI, DVI
DM 8G Fiber (DigitalMedia over simplex
multimode fiber optic cable)
1
Formats
Input Resolutions
Progressive
HDMI with Deep Color, DVI, HDCP
content protection support
640 x 480 @ 60 Hz,
720 x 480 @ 60 Hz (480p),
720 x 576 @ 50 Hz (576p),
800 x 600 @ 60 Hz,
848 x 480 @ 60 Hz,
852 x 480 @ 60 Hz,
854 x 480 @ 60 Hz,
1024 x 768 @ 60 Hz,
1024 x 852 @ 60 Hz,
1024 x 1024 @ 60 Hz,
1280 x 720 @ 50 Hz (720p50),
1280 x 720 @ 60 Hz (720p60),
1280 x 768 @ 60 Hz,
1280 x 800 @ 60 Hz,
1280 x 960 @ 60 Hz,
1280 x 1024 @ 60 Hz,
1360 x 768 @ 60 Hz,
1365 x 1024 @ 60 Hz,
1366 x 768 @ 60 Hz,
1400 x 1050 @ 60 Hz,
1440 x 900 @ 60 Hz,
1600 x 900 @ 60 Hz,
1600 x 1200 @ 60 Hz,
1680 x 1050 @ 60 Hz,
1920 x 1080 @ 24 Hz (1080p24),
1920 x 1080 @ 25 Hz (1080p25),
1920 x 1080 @ 50 Hz (1080p50),
1920 x 1080 @ 60 Hz (1080p60),
1920 x 1200 @ 60 Hz,
2048 x 1080 @ 24 Hz,
2048 x 1152 @ 60 Hz,
plus any other resolution allowed by
HDMI up to 165 MHz pixel clock
(Continued on following page)
4 • DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S Operations & Installation Guide – DOC. 7067A
Crestron DM-RMC-100-S DigitalMedia 8G™ Fiber Receiver 100
DM-RMC-100-S Specifications (Continued)
SPECIFICATION DETAILS
Video
Input Resolutions (Continued)
Interlaced
Output Resolutions Matched to input
Audio
Input Signal Type DM 8G Fiber
Output Signal Type HDMI
Formats
Communications
DigitalMedia
Ethernet
Power Requirements
Power Pack
Minimum 2-Series Control System
Update File
Environmental
Temperature 32º to 104º F (0º to 40º C)
Humidity 10% to 90% RH (non-condensing)
Heat Dissipation 61 BTU/Hr
Enclosure
Chassis
Mounting
2, 3
720 x 480 @ 30 Hz (480i),
720 x 576 @ 25 Hz (576i),
1920 x 1080 @ 25 Hz (1080i25),
1920 x 1080 @ 30 Hz (1080i30),
plus any other resolution allowed by
HDMI up to 165 MHz pixel clock
Dolby Digital®, Dolby Digital EX, Dolby
Digital Plus, Dolby® TrueHD, DTS®,
DTS-ES, DTS 96/24, DTS-HD High Res,
DTS-HD Master Audio™, up to 8ch PCM
DM 8G Fiber, HDCP management, EDID
format management, CEC
10BASE-T/100BASE-TX, auto-switching,
auto-negotiating, auto-discovery, full/half
duplex, TCP/IP, UDP/IP, CIP, DHCP,
rSTP
0.75 Amps @ 24 Volts DC;
100-240 Volts AC, 50/60 Hz
power pack included
Version 4.001.1040 or later
Metal, black finish, with two integral
mounting flanges, vented top and bottom
Freestanding, surface mount, or attach to
a single rack rail
(Continued on following page)
Operations & Installation Guide – DOC. 7067A DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S • 5
DigitalMedia 8G™ Fiber Receiver 100 Crestron DM-RMC-100-S
DM-RMC-100-S Specifications (Continued)
SPECIFICATION DETAILS
Dimensions
Height 6.09 in (155 mm)
Width 5.60 in (143 mm)
Depth 1.00 in (26 mm)
Weight 15 oz (416 g)
Included Accessory 24 Volt DC power pack
Available Accessories
CBL-HD
CBL-HD-DVI
CNSP-XX Custom Serial Interface Cable
CRESFIBER CresFiber® Fiber Optic Cable
CRESFIBER-CONN SC50UM-12
CRESFIBER-SINGLE-SC-P
CRESFIBER-SINGLE SC-ARMORED-P
CRESFIBER-SINGLE SC-CLEAR-NP
IRP2 IR Emitter Probe
MP-WP140
MP-WP152 Media Presentation Wall Plate – HDMI
MP-WP187-S
1. HDMI requires an appropriate adapter or interface cable to accommodate a DVI signal. CBL-HD-DVI
interface cable sold separately.
2. The latest software versions can be obtained from the Crestron Web site. Refer to the NOTE
following these footnotes.
3. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product
Catalog for a complete list of 2-Series control systems.
Crestron® Certified HDMI® Interface
Cable
Crestron® Certified HDMI® to DVI
Interface Cable
CresFiber® Fiber Optic Cable Connector
CresFiber® Simplex Fiber Optic Cable
Assembly, 50/125, SC, Plenum
CresFiber® ARMORED Simplex Fiber
Optic Cable Assembly, 50/125,
SC, Plenum
CresFiber® CLEAR Simplex Fiber
Optic Cable Assembly, 50/125,
SC, Non-Plenum
Media Presentation Wall Plate – DVI with
Mini-TRS Stereo Audio
®
Media Presentation Wall Plate –
DigitalMedia 8G™ Fiber
NOTE: Crestron software and any files on the Web site are for authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIP) only. New users
may be required to register to obtain access to certain areas of the site (including the
FTP site).
6 • DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S Operations & Installation Guide – DOC. 7067A
Crestron DM-RMC-100-S DigitalMedia 8G™ Fiber Receiver 100
Physical Description
This section provides information on the connections, controls and indicators
available on your DM-RMC-100-S.
DM-RMC-100-S Physical View (Front View)
DM-RMC-100-S Physical Views (Left and Right Side Views)
Operations & Installation Guide – DOC. 7067A DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S • 7
DigitalMedia 8G™ Fiber Receiver 100 Crestron DM-RMC-100-S
DM-RMC-100-S Overall Dimensions (Front View)
5.60 in
(143 mm)
5.55 in
(141 mm)
4.63 in
(118 mm)
5.44 in
(139 mm)
DM-RMC-100-S Overall Dimensions (Bottom View)
5.87 in
(150 mm)
1.00 in
(26 mm)
8 • DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S Operations & Installation Guide – DOC. 7067A
Crestron DM-RMC-100-S DigitalMedia 8G™ Fiber Receiver 100
DM-RMC-100-S Overall Dimensions (Left and Right Side Views)
6
1
2
7
8
3
4
5
4.95 in
(126 mm)
6.09 in
(155 mm)
9
10
11
12
Connectors, Controls & Indicators
#
CONNECTORS
1
,
DESCRIPTION
CONTROLS &
INDICATORS
1 HDMI OUT LED
2
3
4
(Continued on following page)
Operations & Installation Guide – DOC. 7067A DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S • 9
HDMI OUT
COM
IR (1-2)
(1) Green LED, indicates video signal
presence at the HDMI output
(1) 19-pin Type A HDMI female;
HDMI digital video/audio output;
Supports DVI
(1) 5-pin 3.5 mm detachable terminal
block, bidirectional RS-232 port;
Up to 115.2k baud, hardware and
software handshaking support
(1) 4-pin 3.5 mm detachable terminal
block comprising two IR/serial ports;
IR output up to 1.1 MHz;
1-way serial TTL/RS-232 (0-5 Volts)
up to 19200 baud
2
3
DigitalMedia 8G™ Fiber Receiver 100 Crestron DM-RMC-100-S
Connectors, Controls & Indicators (Continued)
4
PIN 8
GREEN
LED
1
,
DESCRIPTION
(1) 8-pin RJ-45 female, shielded, with two
LED indicators;
10BASE-T/100BASE-TX Ethernet port,
Green LED indicates Ethernet link status;
Amber LED indicates Ethernet activity
PIN SIGNAL PIN SIGNAL
1 TX + 5 N/C
2 TX - 6 RX 3 RX + 7 N/C
4 N/C 8 N/C
(1) 6-32 screw, chassis ground lug
#
CONNECTORS
CONTROLS &
INDICATORS
5
6
LAN
PIN 1
AMBER
LED
7
DM IN MMF/SC
(1) SC female optical fiber connector;
DM 8G Fiber input;
Connects to DM 8G Fiber output of a DM
switcher, transmitter, or other DM device via
CresFiber fiber optic cable
5
8 DM IN LED (1) Green LED, indicates DM link status
9 RESET
(1) Miniature recessed push button for
hardware reset
10
11
SETUP
(Button and LED)
24 V
0.75A MAX
(1) Miniature recessed push button for
Ethernet setup and (1) red LED
(1) 2.1 mm barrel DC power jack;
24 Volt DC power input;
power pack included
12 Power LED
(1) Green LED, indicates operating power
supplied from local power pack
1. Interface connectors for the COM and IR ports are provided with the unit.
2. HDMI requires an appropriate adapter or interface cable to accommodate a DVI signal. CBL-HD-DVI
interface cable sold separately.
3. Maximum string length for serial commands sent via the IR port should be no greater than
40 characters.
4. To determine which is pin 1 on the cable, hold the cable so that the end of the eight pin modular plug
is facing away from you, with the clip down and copper side up. Pin 1 is on the far left.
5. All cable sold separately. For DigitalMedia 8G Fiber wiring, use CresFiber or other quality simplex
multimode fiber optic cable. Refer to the latest version of the Crestron DigitalMedia Design Guide
(Doc. 4789) for complete wiring guidelines.
10 • DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S Operations & Installation Guide – DOC. 7067A
Crestron DM-RMC-100-S DigitalMedia 8G™ Fiber Receiver 100
Setup
Network Wiring
When wiring the DM network, consider the following:
• Use Crestron Certified Wire.
• Use Crestron power supplies for Crestron equipment.
CAUTION: Failure to use Crestron power supplies could cause equipment
damage or void the Crestron warranty.
• Provide sufficient power to the system.
• For DigitalMedia 8G Fiber wiring, use CresFiber or other quality simplex
multimode fiber optic cable. The maximum supported cable length is
1000 feet (~300 meters). Refer to the latest version of the Crestron
DigitalMedia Design Guide (Doc. 4789) for complete wiring guidelines.
The DM-RMC-100-S also uses high-speed Ethernet for communications between the
device and a control system, computer, media server, and other IP-based devices.
For information on connecting Ethernet devices in a Crestron system, refer to the
latest version of the Crestron e-Control
available from the Crestron Web site (
®
Reference Guide (Doc. 6052), which is
www.crestron.com/manuals).
Identity Code
NOTE: In the SIMPL™ Windows program, the IP ID of the DM-RMC-100-S is
assigned automatically and does not require additional programming when the
DM-RMC-100-S is dropped onto an output card of a DM switcher. Use the
information below when the DM-RMC-100-S is dropped directly into an Ethernet
slot on the control system in SIMPL Windows without a DM switcher.
The IP ID is set within the DM-RMC-100-S IP table using Crestron Toolbox™.
For information on setting an IP table, refer to the Crestron Toolbox help file.
The IP IDs of multiple DM-RMC-100-S devices in the same system must be unique.
When setting the IP ID, consider the following:
• The IP ID of each unit must match an IP ID specified in the SIMPL
Windows program.
• Each device using IP to communicate with a control system must have a
unique IP ID.
Operations & Installation Guide – DOC. 7067A DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S • 11
DigitalMedia 8G™ Fiber Receiver 100 Crestron DM-RMC-100-S
Installation
To prevent overheating, do not operate this product in an area that exceeds the
environmental temperature range listed in the table of specifications.
The DM-RMC-100-S mounts on a flat surface such as a wall or ceiling.
The DM-RMC-100-S can also be mounted on a rack rail.
Mounting on a Flat Surface
To mount the DM-RMC-100-S on a flat surface such as a wall or ceiling, use four
mounting screws (not included). The following illustration shows mounting of the
DM-RMC-100-S on a wall.
NOTE: To ensure optimum ventilation when mounted on a wall, position the
DM-RMC-100-S vertically so that the venting holes are positioned at the top and
bottom of the unit.
Mounting DM-RMC-100-S on a Wall
Mounting Screws (4)
(Not Included)
12 • DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S Operations & Installation Guide – DOC. 7067A
Crestron DM-RMC-100-S DigitalMedia 8G™ Fiber Receiver 100
Rack Mounting
To mount the DM-RMC-100-S on the left or right rail of a rack, use two rack
mounting screws (not included). The following illustration shows mounting of the
DM-RMC-100-S on the right rail of a rack.
Mounting DM-RMC-100-S on Rack Rail (Right Rack Rail Shown)
Rack Mounting
Screws
(Not Included)
Hardware Hookup
Make the necessary connections as called out in the illustrations on the following
page. Refer to “Network Wiring” on page 11. Apply power after all connections
have been made.
When making connections to the DM-RMC-100-S, use Crestron power supplies for
Crestron equipment.
NOTE: Ensure that the unit is properly grounded by connecting the chassis ground
lug to an earth ground (building steel).
NOTE: For optimum performance, Crestron recommends using CresFiber fiber
optic cable.
NOTE: Fiber optic cable connectors and cable ends should be protected from
contamination and scratching at all times. When cable is not connected, protect the
optical receiver on the DM-RMC-100-S by using the included cap. Fiber ends should
be handled carefully and the cable should not be bent or coiled tightly.
Operations & Installation Guide – DOC. 7067A DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S • 13
DigitalMedia 8G™ Fiber Receiver 100 Crestron DM-RMC-100-S
Hardware Connections for the DM-RMC-100-S (Left Side)
HDMI OUT:
Digital Video/Audio Output
COM:
To RS-232 Device
IR:
To IR Controllable Device
LAN:
10BASE-T/100BASE-TX
Ethernet to Local
Network Device
Hardware Connections for the DM-RMC-100-S (Right Side)
Ground
DM IN MMF/SC:
From DM Switcher, Transmitter,
or Other DM Device
24 VDC:
From Power Pack
(Included)
14 • DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S Operations & Installation Guide – DOC. 7067A
Crestron DM-RMC-100-S DigitalMedia 8G™ Fiber Receiver 100
Programming Software
Have a question or comment about Crestron software?
Answers to frequently asked questions (FAQs) can be viewed in the Online Help
section of the Crestron Web site. To post a question or view questions you have
submitted to Crestron’s True Blue Support, log in at
First-time users will need to establish a user account.
Earliest Version Software Requirements for the PC
NOTE: Crestron recommends that you use the latest software to take advantage of
the most recently released features. The latest software is available from the Crestron
Web site (www.crestron.com/software).
Crestron provides an assortment of Windows®-based software tools to develop a
customized system. Use SIMPL Windows to create a program to control
the software. For the minimum recommended software version, visit the Version
Tracker page of the Crestron Web site (
www.crestron.com/versiontracker).
http://support.crestron.com.
Configuration Manager
Programming with SIMPL Windows
SIMPL Windows is Crestron’s premier software for programming Crestron control
systems. It is organized into two separate but equally important “Managers”:
Configuration and Program.
Configuration Manager is the view where programmers “build” a Crestron control
system by selecting hardware from the Device Library.
To incorporate the DM-RMC-100-S into the system:
1. Locate the DM-RMC-100-S in the DigitalMedia | DM Receivers folder of
the Device Library.
Locating the DM-RMC-100-S in the Device Library
Operations & Installation Guide – DOC. 7067A DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S • 15
DigitalMedia 8G™ Fiber Receiver 100 Crestron DM-RMC-100-S
2. Drag the DM-RMC-100-S from the Device Library and drop it into either
of the following in the System Views:
• A compatible output card of a DM switcher
• Directly to a card in the Ethernet slot of the control system (used
without a DM switcher)
The system tree of the control system displays the DM-RMC-100-S in the
appropriate slot with a default IP ID as shown in the following examples.
In the first example, the DM-RMC-100-S is used with the DMCO-40 output
card in a DM-MD8X8 switcher. In the second example, the
DM-RMC-100-S is used with the C2ENET-2 card in an Ethernet slot on
the control system.
C2ENET-2 Device, Slot 8 (Using Output Card in DM Switcher)
16 • DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S Operations & Installation Guide – DOC. 7067A
Crestron DM-RMC-100-S DigitalMedia 8G™ Fiber Receiver 100
C2ENET-2 Device, Slot 8 (Using Ethernet Slot on Control System)
3. If additional DM-RMC-100-S devices are to be added, repeat step 2 for
each device. Each DM-RMC-100-S device is assigned a different
IP ID.
4. If necessary, double-click a device to open the “Device Settings” window
and change the IP ID.
“Device Settings: Crestron DM-RMC-100-S” Window
NOTE: The ID code specified in the SIMPL Windows program must
match the IP ID of each unit. Refer to “Identity Code” on page 11.
Operations & Installation Guide – DOC. 7067A DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S • 17
DigitalMedia 8G™ Fiber Receiver 100 Crestron DM-RMC-100-S
Program Manager
Program Manager is the view where programmers “program” a Crestron control
system by assigning signals to symbols.
The symbol can be viewed by double-clicking the icon or dragging it into Detail
View. Each signal in the symbol is described in the SIMPL Windows help file (
F1).
18 • DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S Operations & Installation Guide – DOC. 7067A
Crestron DM-RMC-100-S DigitalMedia 8G™ Fiber Receiver 100
Uploading and Upgrading
Crestron recommends using the latest programming software and that each device
contains the latest firmware to take advantage of the most recently released features.
However, before attempting to upload or upgrade it is necessary to establish
communication. Once communication has been established, files (for example,
firmware) can be transferred to the device. Finally, the IP table of the device can
be configured.
Establishing Communication
Use Crestron Toolbox for communicating with the DM-RMC-100-S; refer to the
Crestron Toolbox help file for details.
A PC running Crestron Toolbox communicates with the DM-RMC-100-S in the
following ways:
• Via a DM switcher using TCP/IP or USB communication. TCP/IP provides
a faster method of communication than USB.
• Via the LAN port of the DM-RMC-100-S using TCP/IP communication.
In this scenario, the DM-RMC-100-S is used in a standalone configuration
(not used with a DM switcher).
Communication via
DM Switcher
TCP/IP Communication via DM Switcher
LAN
DM 8G
PC Running
Crestron Toolbox
To establish TCP/IP communication between the PC and the DM-RMC-100-S via
the DM switcher:
1. Establish communication between the PC and the DM switcher as described
in the latest version of the DigitalMedia Switchers Operations Guide
(Doc. 6755).
2. Use the Device Discovery Tool in Crestron Toolbox to find the IP address
of the DM-RMC-100-S. The tool is available in Toolbox version 1.15.143
or later.
3. Use the Address Book in Crestron Toolbox to create an entry for the
DM-RMC-100-S using the TCP connection type, and enter the IP address
of the DM-RMC-100-S.
4. Display the “System Info” window of the DM-RMC-100-S (click the
icon); communications are confirmed when the device information
is displayed.
DM Switcher
Fiber
DM-RMC-100-S
Operations & Installation Guide – DOC. 7067A DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S • 19
DigitalMedia 8G™ Fiber Receiver 100 Crestron DM-RMC-100-S
USB Communication via DM Switcher
DM 8G
PC Running
Crestron Toolbox
USB
DM Switcher
To establish USB communication between the PC and the DM switcher:
1. Use the Address Book in Crestron Toolbox to create an entry using the
expected communication protocol (USB). When multiple USB devices are
connected, identify the DM switcher by entering “DM-MD8X8”,
“DM-MD16X16”, or “DM-MD32X32” in the Model textbox, the unit’s
serial number in the Serial textbox, or the unit’s hostname in the Hostname
textbox. The hostname can be found in the “System Info” window in the
section marked Ethernet; however, communications must be established in
order to see this information in the “System Info” window.
Fiber
DM-RMC-100-S
2. Display the “System Info” window (click the
Communication via
TCP/IP Communication via LAN Port of DM-RMC-100-S
LAN Port
PC Running
Crestron Toolbox
To establish TCP/IP communication between the PC and the DM-RMC-100-S via the
LAN port of the
1. Use the Device Discovery Tool in Crestron Toolbox to find the IP address
icon); communications
are confirmed when the device information is displayed.
LAN
DM-RMC-100-S
DM-RMC-100-S:
DM-RMC-100-S. The tool is available in Toolbox version 1.15.143
of the
or later.
NOTE: When the DM-RMC-100-S is used in a standalone configuration
(not used with a DM switcher), DHCP is enabled by default. If desired, a
default IP address (192.168.1.244) can be assigned by holding down its
SETUP button while applying power. This IP address overwrites any
previous settings and remains until it is changed manually.
2. Use the Address Book in Crestron Toolbox to create an entry for the
DM-RMC-100-S using the TCP connection type, and enter the IP address
of the DM-RMC-100-S.
3. Display the “System Info” window of the DM-RMC-100-S (click the
icon); communications are confirmed when the device information
is displayed.
20 • DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S Operations & Installation Guide – DOC. 7067A
Crestron DM-RMC-100-S DigitalMedia 8G™ Fiber Receiver 100
4. (Optional) If additional changes to TCP/IP settings are desired,
do the following:
a. Assign an IP address, IP mask, and default router for the
DM-RMC-100-S via the Crestron Toolbox (Functions | Ethernet
Addressing).
b. Close the “System Info” window.
c. In Crestron Toolbox, change the Address Book entry for the
DM-RMC-100-S so that it uses the IP address assigned in step 4a.
d. Display the “System Info” window of the DM-RMC-100-S (click
the
information is displayed.
icon); communications are confirmed when the device
Firmware
Firmware files may be distributed from programmers to installers or from Crestron
to dealers. Firmware upgrades are available from the Crestron Web site as new
features are developed after product releases. For details on upgrading, refer to the
Crestron Toolbox help file.
Check the Crestron Web site to find the latest firmware. (New users may be required
to register to obtain access to certain areas of the site, including the FTP site.)
To upgrade DM-RMC-100-S firmware:
1. Do either of the following:
• If the DM-RMC-100-S is connected to a DM switcher, use the
Device Discovery Tool in Crestron Toolbox to find the IP address
of the switcher.
• If the DM-RMC-100-S is being used in a standalone configuration
(not used with a DM switcher), use the Device Discovery Tool to
find the IP address of the DM-RMC-100-S.
2. Add the IP address found in step 1 to the Address Book in Toolbox.
3. Download the appropriate .puf file from the Crestron Web site to your PC.
4 Double-click the .puf file. The Toolbox Address Book opens.
5. From the list in the Address Book, select the DM switcher (if the
DM-RMC-100-S is connected to a switcher) or the DM-RMC-100-S (if the
DM-RMC-100-S is used in a standalone configuration), and then click OK.
Either of the following occurs:
• If the DM switcher was selected, a DM device list is displayed that
allows you to upgrade all DM devices connected to the switcher.
• If the DM-RMC-100-S was selected, a DM device list is displayed
that allows you to upgrade the DM-RMC-100-S only.
In the DM device lists that are displayed, the checkbox of any item that
needs to be upgraded is automatically selected.
6. Click Update.
7. After the process is complete, click Recheck to verify the upgrade.
Operations & Installation Guide – DOC. 7067A DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S • 21
DigitalMedia 8G™ Fiber Receiver 100 Crestron DM-RMC-100-S
IP Configuration
If the DM-RMC-100-S is used in a standalone configuration (not connected to a DM
switcher), use Crestron Toolbox to create the IP table entry of the DM-RMC-100-S.
NOTE: If the DM-RMC-100-S is connected to a DM switcher, the IP table entry of
the DM-RMC-100-S is created automatically.
1. Use the Device Discovery Tool to find the IP address of the
DM-RMC-100-S. Then, in the Toolbox, display the “System Info” window
(click the
Book.
2. Select Functions | IP Table Setup.
3. Add, modify or delete entries in the IP table. The DM-RMC-100-S can have
only one IP table entry.
4. A defined IP table can be saved to a file or sent to the device.
icon) and select the DM-RMC-100-S entry from the Address
22 • DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S Operations & Installation Guide – DOC. 7067A
Crestron DM-RMC-100-S DigitalMedia 8G™ Fiber Receiver 100
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations.
If further assistance is required, please contact a Crestron customer
service representative.
DM-RMC-100-S Troubleshooting
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
Device does
not function.
Power LED
does not
illuminate.
DM IN LED
blinks once a
second.
HDMI OUT
LED does not
illuminate.
HDMI OUT
LED is green
but video on
connected
display is
black.
Device is not
communicating with the
network.
Device is not receiving
power from a Crestron
power source.
Device is not receiving
power.
Device cannot establish
a link to the device
connected to the
DM IN port.
Device is not receiving
video signal.
Device connected to the
HDMI OUT port has not
sent the hotplug signal.
HDCP is blanking the
video output.
Use Crestron Toolbox to poll
the network. Verify network
connection to the device.
Use the provided Crestron
power source. Verify
connections.
Verify power pack connections
to the device and to the
power outlet.
Verify cable connection to the
DM IN port.
Ensure proper video signal is
routed to device.
Power on device connected to
the HDMI OUT port and ensure
that it is switched to the correct
input.
Verify that device connected to
HDMI output supports HDCP.
(Continued on following page)
Operations & Installation Guide – DOC. 7067A DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S • 23
DigitalMedia 8G™ Fiber Receiver 100 Crestron DM-RMC-100-S
DM-RMC-100-S Troubleshooting (Continued)
TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION
LAN LED
does not
illuminate
green.
Loss of
functionality
due to
electrostatic
discharge.
LAN network cable is not
connected to the LAN port
or to the 10BASE-T/
100BASE-TX compatible
device.
LAN network cable is not
the proper type.
LAN network cable is not
the proper length.
10BASE-T/100BASE-TX
compatible device is not
powered on.
Improper grounding.
Verify LAN network cable
connection to the LAN port and
to the compatible network
device.
Verify that network cable
complies with EIA/TIA 568 and
the CAT5 specification.
Verify that network cable is the
proper length. Cable length
must not exceed 328 feet
(100 meters).
Power on the network device.
Check that all ground
connections have been made
properly.
NOTE: For more advanced diagnostics, use the DMTool in Crestron Toolbox.
Reference Documents
The latest version of all documents mentioned within the guide can be obtained from
the Crestron Web site (
product manuals arranged in alphabetical order by model number.
List of Related Reference Documents
DOCUMENT TITLE
Crestron DigitalMedia Design Guide
Crestron e-Control Reference Guide
DigitalMedia Switchers Operations Guide
www.crestron.com/manuals). This link will provide a list of
24 • DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S Operations & Installation Guide – DOC. 7067A
Crestron DM-RMC-100-S DigitalMedia 8G™ Fiber Receiver 100
Further Inquiries
If you cannot locate specific information or have questions after reviewing this
guide, please take advantage of Crestron's award winning customer service team by
calling Crestron at 1-888-CRESTRON [1-888-273-7876].
You can also log onto the online help section of the Crestron Web site
(
www.crestron.com/onlinehelp) to ask questions about Crestron products. First-time
users will need to establish a user account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features and extends the capabilities of
the DM-RMC-100-S, additional information may be made available as manual
updates. These updates are solely electronic and serve as intermediary supplements
prior to the release of a complete technical documentation revision.
Check the Crestron Web site periodically for manual update availability and its
relevance. Updates are identified as an “Addendum” in the Download column.
Operations & Installation Guide – DOC. 7067A DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S • 25
DigitalMedia 8G™ Fiber Receiver 100 Crestron DM-RMC-100-S
Return and Warranty Policies
Merchandise Returns / Repair Service
1. No merchandise may be returned for credit, exchange or service without prior authorization
from CRESTRON. To obtain warranty service for CRESTRON products, contact an
authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory
and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying
the nature of the problem, name and phone number of contact person, RMA number and
return address.
2. Products may be returned for credit, exchange or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with
RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect
or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its
sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any
products returned with an RMA.
3. Return freight charges following repair of items under warranty shall be paid by CRESTRON,
shipping by standard ground carrier. In the event repairs are found to be non-warranty, return
freight costs shall be paid by the purchaser.
CRESTRON Limited Warranty
CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials
and workmanship under normal use for a period of three (3) years from the date of purchase from
CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical
parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and
overlay components are covered for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON
dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if
any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any
application other than that for which it was intended or if it has been subjected to misuse, accidental
damage, modification or improper installation procedures. Furthermore, this warranty does not cover any
product that has had the serial number altered, defaced or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall
CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages
inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a
third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or
labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the
unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or
implied, nor authorizes any other party to offer any warranty, including any implied warranties of
merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are
limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.
Trademark Information
All brand names, product names and trademarks are the sole property of their respective owners. Windows is a registered trademark
of Microsoft Corporation. Windows 95/98/Me/XP/Vista/7 and Windows NT/2000 are trademarks of Microsoft Corporation.
26 • DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S Operations & Installation Guide – DOC. 7067A
Crestron DM-RMC-100-S DigitalMedia 8G™ Fiber Receiver 100
GNU General Public License
Version 2, June 1991
Copyright (C) 1989, 1991 Free Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA
Everyone is permitted to copy and distribute verbatim copies of this license document but changing it is not allowed.
PREAMBLE
The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public
License is intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users.
This General Public License applies to most of the Free Software Foundation's software and to any other program whose authors
commit to using it. (Some other Free Software Foundation software is covered by the GNU Lesser General Public License instead.)
You can apply it to your programs too.
When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that
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The precise terms and conditions for copying, distribution and modification follow.
GNU GENERAL PUBLIC LICENSE
TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION
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Operations & Installation Guide – DOC. 7067A DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S • 27
DigitalMedia 8G™ Fiber Receiver 100 Crestron DM-RMC-100-S
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28 • DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S Operations & Installation Guide – DOC. 7067A
Crestron DM-RMC-100-S DigitalMedia 8G™ Fiber Receiver 100
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Operations & Installation Guide – DOC. 7067A DigitalMedia 8G™ Fiber Receiver 100: DM-RMC-100-S • 29
Crestron Electronics, Inc. Operations & Installation Guide – DOC. 7067A
15 Volvo Drive Rockleigh, NJ 07647 (2028765)
Tel: 888.CRESTRON 09.10
Fax: 201.767.7576 Specifications subject to
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