Creston CEN-UPS1250 User Manual
Crestron CEN-UPS1250
Uninterruptible Power Supply
Operations & Installation Guide
This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
Regulatory Compliance
This unit has been manufactured to comply with the following Standards for Safety in the United States, Canada
and Mexico.
Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions:
(1) This device may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance
could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
Industry Canada (IC) Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
All brand names, product names and trademarks are the property of their respective owners.
©2010 Crestron Electronics, Inc.
Crestron CEN-UPS1250 Uninterruptible Power Supply
Safety Information
Read this manual
Read all of the safety and operating instructions before installing and operating this
device.
Keep this manual
Retain this manual and all of the safety information that came with this device.
Warnings
Comply with all warnings presented in this manual, as well as any warnings found
on the device.
Follow instructions
Follow all instructions that pertain to operating and using this device.
Cleaning
Shut off and unplug this device from the wall outlet and disconnect the battery
before cleaning. Use a soft damp cloth for cleaning. Do not use liquid or aerosol
cleaners.
NOTE: Any equipment connected to this device will not be powered or protected
from uninterrupted service during this process.
Water and Moisture
Do not use this product near any source of water or in an environment where the
relative humidity may exceed 95% (non-condensing).
Placement
Do not install this device on an unsteady surface. Do not install this device on any
type of heat source.
Ventilation
Do not install this device in an area where the device’s vents, provided for cooling
purposes, may become blocked and impede air flow.
Power
Ensure this device is connected to a properly grounded AC power source. Further
ensure the device is plugged into a source that provides the required 120 VAC. Do
not use a plug adapter to defeat the AC plug ground pin.
Polarization
This device has a polarized AC line plug and one blade is wider than the other. This
plug will only fit into the wall outlet in one orientation, which is a safety feature. Do
not remove the round grounding pin or use an adapter that defeats this safety feature.
Power Cord
Ensure power cords are routed in a manner that will ensure they are not pinched,
frayed or stepped on. After connecting other devices to this device, do not push the
rear of the device up against any surface (wall or shelving unit). This can cause
power cords to bend excessively, which can break the strands of wire inside the cord.
Antenna Grounding
Although this device provides protection against electrical surges, if you are
connecting an outside antenna or cable system to this device, ensure the antenna or
cable system is grounded to provide additional protection against voltage surges and
static discharges in accordance with Section 810 of the National Electric Code,
ANSI/NFPA No. 70 (and as shown in the illustration on the following page).
Operations & Installation Guide – DOC. 6635D Safety Information • i
Uninterruptible Power Supply Crestron CEN-UPS1250
Other Grounding
This device provides a grounding lug on the rear panel for grounding the device to an
external transient voltage surge suppression (TVSS) device. Ensure these ground
connections are made in accordance with the instructions provided with the TVSS
device.
Lightning
This device employs metal oxide varisters (MOVs) and other circuitry to protect
against lightning and other sources of sudden voltage surges and sags. It is not
necessary to turn this device or the devices connected to this device off during a
lightning storm.
Power Lines
Do not locate outside antenna systems near overhead power lines or other electric
light or power circuits or where they may fall on or otherwise come in contact with
these power sources. If you allow the ladder being used or the antenna itself to come
into contact with these power sources, it could be fatal.
Overloading
Do not overload the wall outlet where this device is connected and do not overload
this device. Ensure the total load to this device does not exceed the value listed in the
Specifications section of this manual.
Openings
Do not insert any object through the device’s cooling vents. It may come in contact
with high voltage components and cause injury, death or damage to the device. Do
not allow liquids to enter any opening in this device.
Servicing
This device does not contain any user serviceable components. Removing the cover
from this device may present a shock hazard and/or may void the warranty.
Damage Requiring Service
If any damage occurs to this device, immediately disconnect (unplug) the AC power
cord from the wall outlet. Do not use the Power switch or disconnect the AC power
cord from the connector on the rear of the device to disconnect power. Notify
Crestron Technical Support or customer Service at once.
Replacement Parts
None of the components in this device can or should be removed or replaced unless
it is by a Crestron qualified technician.
Periodic Inspection
Inspect the line cords, telephone/data cords and DSS-CATV coaxial cables
connected to this device to ensure they are fully inserted or attached.
Example of Antenna Grounding Per National Electric Code (NEC)
Ground Clamp
Antenna Lead in Wire
Antenna Discharge Unit
Grounding Conductors
Electric Service Equipment
ii • Safety Information Operations & Installation Guide – DOC. 6635D
Ground Clamp
Power Service Grounding Electrode System
Crestron CEN-UPS1250 Uninterruptible Power Supply
Contents
Safety Information...................................................................................................................... i
Uninterruptible Power Supply: CEN-UPS1250 1
Introduction ...............................................................................................................................1
Features and Functions................................................................................................ 1
Specifications ..............................................................................................................3
Physical Description.................................................................................................... 5
Setup ........................................................................................................................................ 10
Network Wiring......................................................................................................... 10
Identity Code ............................................................................................................. 10
Supplied Hardware.................................................................................................... 10
Installation................................................................................................................. 11
Hardware Hookup .....................................................................................................15
Programming Software............................................................................................................17
Earliest Version Software Requirements for the PC .................................................17
Programming with Crestron SystemBuilder.............................................................. 17
Programming with SIMPL Windows........................................................................ 17
Example Program...................................................................................................... 19
Uploading and Upgrading........................................................................................................ 20
Establishing Communication.....................................................................................20
Programs and Firmware ............................................................................................21
Program Checks ........................................................................................................21
Operation .................................................................................................................................22
Performing the System Test ...................................................................................... 22
Status and Information Screens................................................................................. 23
Setup Screens ............................................................................................................26
Problem Solving ......................................................................................................................31
Troubleshooting......................................................................................................... 31
Reference Documents................................................................................................32
Further Inquiries........................................................................................................ 32
Future Updates ..........................................................................................................32
Return and Warranty Policies.................................................................................................. 33
Merchandise Returns / Repair Service ......................................................................33
CRESTRON Limited Warranty.................................................................................33
Operations & Installation Guide – DOC. 6635D Contents • i
Crestron CEN-UPS1250 Uninterruptible Power Supply
Uninterruptible Power Supply: CEN-UPS1250
Introduction
The CEN-UPS1250 is a 1250 Watt, 120 Volt uninterruptible power supply and
power conditioner Engineered by APC
protect Crestron® control systems, media servers, video displays and other devices,
the CEN-UPS1250 employs pure sine wave battery backup to maintain continuous
operation of critical components whenever power is disrupted. Remote monitoring
and control through Crestron’s award-winning RoomView® software and full
2-Series control system integration deliver a comprehensive power management and
protection solution that is an integral part of the complete Crestron control network.
®
specifically for Crestron. Designed to
Features and Functions
• UPS and power conditioning – Engineered by APC®
• 2-Series control system integration
• Centralized management via RoomView
• Battery backup and power control management
• Surge protection for power line, coax and telco
• Isolated EMI and RFI noise filtering
• Automatic voltage regulation
• Built-in environmental monitoring
• Onboard data and event logging
• 19” four post EIA rack mountable
Pure Sine Wave Battery Backup
®
software
Any unexpected shutdown due to the sudden loss of power will certainly disrupt
workflow and stop a presentation dead in its tracks but it can also cause the loss of
precious data and system settings and can even damage hard drives and other
vulnerable components. The CEN-UPS1250 constantly monitors the incoming power
line and instantly transfers power to battery backup in the event of such a power loss,
ensuring the connected components continue to operate unhampered. It may also be
configured to transfer to battery in the case of an over or under voltage condition or
if excessive line noise or distortion is detected, ensuring optimum performance of
sensitive video and audio equipment during momentary power glitches.
Operations & Installation Guide – DOC. 6635D Uninterruptible Power Supply: CEN-UPS1250 • 1
Uninterruptible Power Supply Crestron CEN-UPS1250
When running on battery backup, the CEN-UPS1250 can power a rack full of
equipment for several minutes without interruption. In the event of a prolonged
power outage, a properly managed shutdown of the equipment can be performed
automatically. Configurable “load-shedding” allows only certain components to be
shut down, preserving battery fuel and extending runtime for more vital components.
The CEN-UPS1250 will also ensure a smooth changeover from primary power to a
backup generator.
Managed Power Control
The CEN-UPS1250 provides 12 120 Volt power outlets organized in four banks.
Each of the four banks of outlets is independently switchable, with fully managed
power up and shutdown available at the press of a single button or control system
command. Up to 10 seconds of delay adjustment on banks 3 and 4 enables
customized sequential switching capability. Sequential switching ensures that all the
components of a complete system are powered up and down in proper order,
avoiding dangerous transients that can damage delicate components and trip the main
circuit breaker. Components such as video projectors and media servers that require
systematic shutdown and restart can be managed seamlessly through integration with
a control system.
Automatic Voltage Regulation
Keeping the voltage within a safe operating range helps prevent equipment
malfunctions and can even improve audio and video performance. Using automatic
voltage regulation, the CEN-UPS1250 can correct for many high and low voltage
fluctuations without having to switch to battery operation, preserving battery fuel for
more serious situations.
Surge Protection
The CEN-UPS1250 provides thorough protection against surges, spikes and
lightning. In addition to power line protection on all 12 outlets, there is also built-in
surge protection for two separate coax lines and one telephone line, delivering a
complete solution for protecting TVs, cable and satellite receivers, modems and
conferencing devices.
Noise Filtering
Built-in EMI and RFI noise filtering eliminates the electromagnetic and radio
frequency interference that can negatively impact sound and video quality. Each of
the four outlet banks provides filtering protection specialized for a specific type of
device: DIGITAL, DISPLAY, ANALOG and HI-CURRENT. Each bank is
electrically isolated to prevent any noise present on one bank from reaching the
devices connected to any other bank.
Environmental Monitoring
Using the included external probe, ambient temperature and relative humidity levels
can be measured, recorded and even reported to the control system or central help
desk. Using this feature, safe operating limits can be specified for all of the
equipment within a room or rack so that whenever the limits are exceeded, the user is
notified, climate control is adjusted and if necessary, the equipment can be powered
down safely.
2 • Uninterruptible Power Supply: CEN-UPS1250 Operations & Installation Guide – DOC. 6635D
Crestron CEN-UPS1250 Uninterruptible Power Supply
RoomView® and Control System Integration
Monitoring and operation of the CEN-UPS1250 extends beyond its front panel,
providing direct communication with Crestron’s RoomView Remote Asset
Management Software as well as with Ethernet enabled 2-Series control systems.
The CEN-UPS1250 notifies RoomView whenever it switches to battery backup and
warns if the battery is low or overloaded. It also reports which outlet banks are on, as
well as the line voltage, output voltage, frequency, voltage regulation status, system
load, internal temperature, ambient temperature and humidity and battery condition.
Centralized monitoring and logging via RoomView provides an invaluable resource
for quickly resolving power line problems and maintaining batteries.
Built-in Logging
In addition to RoomView, the CEN-UPS1250 also supports onboard data and event
logging. Data can be set to log every 10 seconds to 18 minutes with sufficient
memory for at least 30 days of history, recording the load, battery condition, line
voltage, outlet on/off status and environmental conditions. Instantaneous events such
as switching to battery, low battery warnings and self tests are also logged.
Rack Mountable
A heavy duty rack mount hardware kit is provided to mount the unit into any EIA
standard four post 19” equipment rack up to 28” deep. The feet on the bottom of the
unit can be unscrewed and removed to save space when the unit is rack-mounted.
Specifications
Specifications for the CEN-UPS1250 are listed in the following table.
CEN-UPS1250 Specifications
SPECIFICATION DETAILS
UPS/Power Conditioner
Output Power Capacity
Efficiency 90% at full load
Output Voltage Distortion <5% at full load
Output Frequency 47 to 63 Hz (sync to line power input)
Waveform Type Sine wave
Transfer Time
Power Line Surge Protection Rated for 4080 Joules
Filtering
Voltage Regulation
Maximum Output Current 12 Amps per outlet, 12 Amps total
Power Requirements
Input Voltage 92 to 142 Volts AC, 120 Volts nominal
Input Frequency 47 to 63 Hz
Maximum Input Current 12 Amps (when fed from 15 Amp circuit)
1250 Watts (1440 VA) @ 120 Volts AC
nominal
7 ms typical, 10 ms maximum during
blackout
Full time multi-pole noise filtering, 5% IEEE
surge let-thru, zero clamping response
time, meets UL 1449 Dataline protection
Performs voltage boost or trim to maintain
120 V nominal output
(Continued on following page)
Operations & Installation Guide – DOC. 6635D Uninterruptible Power Supply: CEN-UPS1250 • 3
Uninterruptible Power Supply Crestron CEN-UPS1250
CEN-UPS1250 Specifications (Continued)
SPECIFICATION DETAILS
Battery
Internal Battery
Backup Runtime
Recharging Time
Battery Life 2 to 5 years under normal use
Ethernet
Alarm
Minimum 2-Series Control
System Update File
Environmental
Temperature 32º to 104ºF (0º to 40ºC)
Humidity 10% to 90% RH (non-condensing)
Heat Dissipation 100 BTU/Hr
Enclosure
Chassis Steel, black matte powder coat finish
Cooling
Faceplate
Mounting
Dimensions
Height
Width
Depth 19.73 in (501 mm)
Weight (approximate) 62 lbs (28.2 kg)
Included Accessories
CEN-UPS1250-BTP Internal Battery Pack
1. The latest software versions can be obtained from the Crestron website. Refer to the NOTE following
these footnotes.
2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product
Catalog for a complete list of 2-Series control systems.
1, 2
(4) 12 Volt, 9 Ah maintenance free sealed
lead acid w/suspended electrolyte, Crestron
model CEN-UPS1250-BTP included
~12 minutes @ half load (625 W),
~2.7 minutes @ full load (1250 W)
~8 hours typical to 90% capacity following a
discharge to shutdown @ half load
10BASE-T/100BASE-TX, auto switching,
auto negotiating, auto discovery, full/half
duplex, TCP/IP, UDP/IP, CIP, DHCP, IEEE
802.3U compliant
Audible alarm indicates when in backup
mode, when battery is low and when
overloaded
Version 3.155.1240 or later
Microprocessor controlled ultra quiet rear
facing fan, vented sides
Extruded aluminum, black matte powder
coat finish with polycarbonate label overlay
Freestanding or 3U 19” rack mountable,
rack must be four post type up to 28”
maximum depth (removable feet and rack
mount kit included)
5.21 in (133 mm) without feet
5.54 in (141 mm) with feet
17.02 in (433 mm) without ears
19.11 in (486 mm) with ears
NOTE: Crestron software and any files on the website are for authorized Crestron
dealers and Crestron Authorized Independent Programmers (CAIP) only. New users
may be required to register to obtain access to certain areas of the site (including the
FTP site).
4 • Uninterruptible Power Supply: CEN-UPS1250 Operations & Installation Guide – DOC. 6635D
Crestron CEN-UPS1250 Uninterruptible Power Supply
Physical Description
This section provides information on the connections, controls and indicators
available on your CEN-UPS1250.
CEN-UPS1250 Front View
CEN-UPS1250 Rear View
Operations & Installation Guide – DOC. 6635D Uninterruptible Power Supply: CEN-UPS1250 • 5
Uninterruptible Power Supply Crestron CEN-UPS1250
CEN-UPS1250 Overall Dimensions (Front and Top Views)
5.54 in
(141 mm)
1 2 3
8
9 10 11 12 13
4
17.02 in
(433 mm )
5 6
7
19.11 in
(486 mm)
19.73 in
(501 mm)
6 • Uninterruptible Power Supply: CEN-UPS1250 Operations & Installation Guide – DOC. 6635D
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