Creston CEN-RGBHV32X32 User Manual

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Crestron CEN-RGBHV32X32 32x32 Matrix Switchers Operations Guide

This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc.

15 Volvo Drive

Rockleigh, NJ 07647

1-888-CRESTRON

Important Safety Instructions

• Read these instructions.

• Keep these instructions.

• Heed all warnings.

• Follow all instructions.

• Do not use this apparatus near water.

• Clean only with dry cloth.

• Do not block any ventilation openings. Install in accordance

with the manufacturer's instructions.

• Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

• Do not defeat the safety purpose of the polarized or groundingtype plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

• Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

• Only use attachments/accessories specified by the manufacturer.

• Use only with the cart, stand, tripod, bracket or table specified by the manufacturer or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

• Unplug this apparatus during lightning storms or when unused for long periods of time.

• Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

• Disconnect power prior to connecting or disconnecting equipment.

• Do not install in direct sunlight.

• The apparatus must be installed in a way that the power cord

can be removed either from the wall outlet or from the device itself in order to disconnect the mains power.

• Prevent foreign objects from entering the device.

WARNING:

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPARATUS TO RAIN OR MOISTURE. THE APPARATUS SHALL NOT BE EXPOSED TO DRIPPING OR SPLASHING. OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, SHOULD NOT BE PLACED ON THE APPARATUS.

WARNING:

TO PREVENT ELECTRIC SHOCK, DO NOT REMOVE COVER. THERE ARE NO USER SERVICEABLE PARTS INSIDE. ONLY QUALIFIED SERVICE PERSONNEL SHOULD PERFORM SERVICE.

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

AVIS: RISQUE DE CHOC ELECTRIQUE NE PAS OUVRIR

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

WARNING:

THIS IS AN APPARATUS WITH CLASS I CONSTRUCTION. IT SHALL BE CONNECTED TO AN ELECTRICAL OUTLET WITH AN EARTHING GROUND TERMINAL.

IMPORTANT:

The CEN-RGBHV32X32 can be used with Class 2 output wiring.

Regulatory Compliance

As of the date of manufacture, the CEN-RGBHV32X32 has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.

Federal Communications Commission (FCC) Compliance Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions: (1) This device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.

CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna

Increase the separation between the equipment and receiver

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

Consult the dealer or an experienced radio/TV technician for help

Industry Canada (IC) Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

All brand names, product names and trademarks are the property of their respective owners.

Crestron CEN-RGBHV32X32 32x32 Matrix Switchers

Contents

32x32 Matrix Switchers: CEN-RGBHV32X32 1

Introduction ...............................................................................................................................1

Features and Functions................................................................................................ 1

Specifications ..............................................................................................................3

Physical Description.................................................................................................... 5

Setup ........................................................................................................................................ 16

Network Wiring......................................................................................................... 16

Identity Code ............................................................................................................. 16

Installation................................................................................................................. 17

Hardware Hookup .....................................................................................................19

Programming Software............................................................................................................23

Earliest Version Software Requirements for the PC .................................................23

Programming with Crestron SystemBuilder.............................................................. 23

Programming with SIMPL Windows........................................................................ 23

Example Program...................................................................................................... 26

Uploading and Upgrading........................................................................................................ 27

Establishing Communication.....................................................................................27

Programs and Firmware ............................................................................................28

Program Checks ........................................................................................................29

Operation ................................................................................................................................. 30

Using the CEN-RGBHV32X32A with the CEN-RGBHV32X32V.......................... 30

Menu Structure .......................................................................................................... 30

Setup and Information Screens.................................................................................. 31

Routing Signals .........................................................................................................49

Sync Mode................................................................................................................. 50

Problem Solving ...................................................................................................................... 51

Troubleshooting......................................................................................................... 51

Check Network Wiring..............................................................................................51

Reference Documents................................................................................................52

Further Inquiries........................................................................................................ 52

Future Updates ..........................................................................................................52

Return and Warranty Policies.................................................................................................. 53

Merchandise Returns / Repair Service ......................................................................53

CRESTRON Limited Warranty.................................................................................53

Operations Guide – DOC. 6758A Contents • i

Crestron CEN-RGBHV32X32 32x32 Matrix Switchers

32x32 Matrix Switchers: CEN-RGBHV32X32

Introduction

Crestron® matrix switchers are designed to provide flexible signal routing of high-res signals for the most demanding presentation environments. With extremely low crosstalk, 450 MHz video bandwidth (CEN-RGBHV32X32V), optional audio (CEN-RGBHV32X32A) and full Crestron control system integration, the CEN-RGBHV32X32V and CEN-RGBHV32X32A (hereinafter collectively referred to as “CEN-RGBHV32X32”, except where noted), satisfy the demanding video and audio requirements of corporate boardrooms and training centers, university lecture halls, high-tech houses of worship, command and control facilities and live staging events.

Features and Functions

CEN-RGBHV32X32V

• 32x32 high bandwidth matrix switcher

• Low crosstalk with incredibly flat response

• 450 MHz video bandwidth (-3 dB)

• Input sync detection and Genlock sync input

• Adjustable video blanking

• Selectable input sync impedance (via software)

• Standalone operation with LCD driven front control panel

• Cresnet

• Nine space rack mount installation

• Optional stereo audio matrix switching (with CEN-RGBHV32X32A)

CEN-RGBHV32X32A

• 32x32 stereo audio matrix switcher

• Professional balanced inputs and outputs

• Audio input level compensation

• Audio output volume and mute control

• Adjustable audio blanking

• Controllable via the CEN-RGBHV32X32V or a control system

• Cresnet or high speed Ethernet communications

• Three-space rack mount installation

or high speed Ethernet communications

Operations Guide – DOC. 6758A 32x32 Matrix Switchers: CEN-RGBHV32X32 • 1

32x32 Matrix Switchers Crestron CEN-RGBHV32X32

High Bandwidth Matrix Router (CEN-RGBHV32X32V)

The CEN-RGBHV32X32V is a high bandwidth matrix switcher capable of routing up to 32 computer or video sources to up to 32 display devices. Its five matrix levels accommodate any combination of analog RGBHV, HD/component, S-video and composite signals. Proven flat response achieves optimum performance even at the highest bandwidth. Selectable sync impedance on every input helps accommodate varying cable lengths.

Glitch-free Switching (CEN-RGBHV32X32V)

Video-follow-sync switching ensures a glitch-free transition when selecting between non-synchronous sources. Blanking time is independently adjustable per output from 0 to 10 seconds, allowing each display device time to lock to the new sync signal before displaying the video image whenever a new source is selected. A sync reference input is also provided to support vertical interval switching of genlocked sources.

Sync Detection (CEN-RGBHV32X32V)

Video sync detection on each input measures the H and V sync rates of every RGB source and allows their values to be viewed on the front panel display, control system touchpanel or RoomView

software.

Full-featured Front Panel (CEN-RGBHV32X32V)

The CEN-RGBHV32X32V is fully operable out of the box for use as a standalone switcher. Featuring an informative LCD display and quick adjust knob, the front panel supports essential switcher operation without requiring a computer or control system. All signal routing (and audio compensation settings with optional audio matrix) are stored in non-volatile memory onboard the switcher.

Customizable label strips are provided on the front panel for clear designation of its inputs and outputs using Crestron Engraver software or standard 3/8” tape labels. Names may also be entered through software to appear on the LCD display during operation. For security, the front panel controls can be password protected or locked out.

Professional Stereo Audio Matrix (CEN-RGBHV32X32A)

Supporting both balanced and unbalanced line level signals, the CEN-RGBHV32X32A can route any of 32 inputs to any or all of 32 outputs. Programmable input level compensation helps ensure compatibility with a wide range of pro and semi-pro sources. Automatic blanking achieves a pop free transition when switching between sources. Every output includes volume and mute control, providing multiple channels of real-time controllable audio signal distribution to feed multi-zone amplifiers, assistive listening and recording equipment. Audio breakaway capability allows any audio input or output to be linked with its respective video channel or switched independently.

Crestron System Integration

Via Cresnet® or high speed Ethernet, Crestron switchers offer the ultimate in control system integration with every function accessible through SIMPL™ Windows or SystemBuilder™ without deciphering cryptic protocols. Up to 10 routing presets can be saved onboard the CEN-RGBHV32X32 for instant recall. Integration with any 2-Series Control system also provides the gateway to Crestron’s RoomView® Asset Management Software and e-Control control.

2 • 32x32 Matrix Switchers: CEN-RGBHV32X32 Operations Guide – DOC. 6758A

2 XPanel Solutions for remote monitoring and

Crestron CEN-RGBHV32X32 32x32 Matrix Switchers

Combining the CEN-RGBHV32X32A with a CEN-RGBHV32X32V provides a complete yet simplified solution for routing all kinds of AV and computer sources to feed a facility full of video displays and audio amplifiers. A single 25-pin cable (included with the CEN-RGBHV32X32A) is all that is required to link the two components together. When linked, the two components operate as one, allowing audio-follow-video or audio breakaway capability, with full setup and control enabled from the RGB switcher’s front panel as well as from a control system.

Specifications

Specifications for the CEN-RGBHV32X32 are listed in the following table.

CEN-RGBHV32X32 Specifications

SPECIFICATION DETAILS

Video/RGB (CEN-RGBHV32X32V)

Switcher

Signal Types

Video/HDTV Formats

RGB Formats

Gain

Bandwidth

Blanking Time

Crosstalk

Audio (CEN-RGBHV32X32A)

Switcher

Input Compensation

Output Volume Control

Blanking Time

Frequency Response 20 Hz to 20 kHz ±0.5 dB

Ethernet

Power Requirements

Main Power

Cresnet Power Usage None

Default Net ID 33

Minimum 2-Series Control System Update File

1, 2

32 x 32 (x5) crosspoint matrix, adjustable blanking, sync detection, selectable input termination, vertical interval switching using genlock input

RGB and composite, S-video or component video (does not transcode)

NTSC or PAL, HDTV up to 1080i/1080p

RGBHV, RGBS, RG

0 dB (75 Ω terminated)

450 MHz (-3 dB) fully loaded

Adjustable 0 to 10 seconds, 0.5 second steps

≤-65 dB @ 5 MHz ≤-47 dB @ 100 MHz

32 x 32 stereo crosspoint matrix, input compensation, output volume and mute control, adjustable blanking, audio breakaway (when linked to CEN-RGBHV32X32V)

±10 dB in 0.5 dB steps

-60 dB to + 20 dB in 0.5 dB steps

Adjustable 0 to 10 seconds, 0.5 second steps

10/100 BASE-T, static IP or DHCP/DNS, auto-negotiating, auto discovery, full/half duplex, TCP/IP, UDP/IP, CIP

CEN-RGBHV32X32V: 5 Amps @ 100-240 Volts AC, 50/60 Hz CEN-RGBHV32X32A:

2.4 Amps @ 100-240 Volts AC, 50/60 Hz

Version 3.137 or later

B or YUV

(Continued on following page)

Operations Guide – DOC. 6758A 32x32 Matrix Switchers: CEN-RGBHV32X32 • 3

32x32 Matrix Switchers Crestron CEN-RGBHV32X32

CEN-RGBHV32X32 Specifications (Continued)

SPECIFICATION DETAILS

Environmental

Temperature 32º to 104ºF (0º to 40ºC)

Humidity 10% to 90% RH (non-condensing)

Enclosure

Chassis (CEN-RGBHV32X32V)

Chassis (CEN-RGBHV32X32A)

Faceplate (CEN-RGBHV32X32V)

Faceplate (CEN-RGBHV32X32A)

Mounting (CEN-RGBHV32X32V)

Mounting (CEN-RGBHV32X32A)

Dimensions (CEN-RGBHV32X32V)

Height 15.72 in (400 mm)

Width 19.00 in (483 mm)

Depth 18.96 in (482 mm)

Dimensions (CEN-RGBHV32X32A)

Height 5.20 in (133 mm)

Width (without ears) 17.03 in (433 mm)

Width (with ears) 19.00 in (483 mm)

Depth 19.88 in (505 mm)

Weight (CEN-RGBHV32X32V)

Weight (CEN-RGBHV32X32A)

1. The latest software versions can be obtained from the Crestron website. Refer to the NOTE following these footnotes.

2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems.

3. 9U for CEN-RGBHV32X32V, 3U for CEN-RGBHV32X32A.

Metal, vented front, fan cooled

Metal, vented sides

Detachable metal panel with polycarbonate label overlay

Metal with polycarbonate label overlay

19-inch rack mountable3 (rack ears built in)

Freestanding or 19-inch rack mountable (adhesive feet included, rack ears included)

50 lbs (22.7 kg)

16 lbs (7.3 kg)

NOTE: Crestron software and any files on the website are for authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the FTP site).

4 • 32x32 Matrix Switchers: CEN-RGBHV32X32 Operations Guide – DOC. 6758A

Crestron CEN-RGBHV32X32 32x32 Matrix Switchers

Physical Description

This section provides information on the connections, controls and indicators available on your CEN-RGBHV32X32.

CEN-RGBHV32X32V Front View

Operations Guide – DOC. 6758A 32x32 Matrix Switchers: CEN-RGBHV32X32 • 5

32x32 Matrix Switchers Crestron CEN-RGBHV32X32

CEN-RGBHV32X32V Rear View

6 • 32x32 Matrix Switchers: CEN-RGBHV32X32 Operations Guide – DOC. 6758A

Crestron CEN-RGBHV32X32 32x32 Matrix Switchers

CEN-RGBHV32X32A Front View

CEN-RGBHV32X32A Rear View

Operations Guide – DOC. 6758A 32x32 Matrix Switchers: CEN-RGBHV32X32 • 7

32x32 Matrix Switchers Crestron CEN-RGBHV32X32

CEN-RGBHV32X32V Overall Dimensions (Front View)

19.00 in

(483 mm)

1 2

15.72 in

(400 mm)

8 • 32x32 Matrix Switchers: CEN-RGBHV32X32 Operations Guide – DOC. 6758A

Crestron CEN-RGBHV32X32 32x32 Matrix Switchers

CEN-RGBHV32X32V Overall Dimensions (Top View)

17.58 in

(447 mm)

18.96 in

(482 mm)

18.36 in

(467 mm)

0.60 in

(16 mm)

Operations Guide – DOC. 6758A 32x32 Matrix Switchers: CEN-RGBHV32X32 • 9

32x32 Matrix Switchers Crestron CEN-RGBHV32X32

CEN-RGBHV32X32V (Rear View)

CEN-RGBHV32X32A Overall Dimensions (Front View)

19.00 in

(483 mm)

5.20 in

(133 mm)

10 • 32x32 Matrix Switchers: CEN-RGBHV32X32 Operations Guide – DOC. 6758A

Crestron CEN-RGBHV32X32 32x32 Matrix Switchers

CEN-RGBHV32X32A Overall Dimensions (Top View)

19.88 in

(505 mm)

19.62 in

(499 mm)

17.03 in

(433 mm)

CEN-RGBHV32X32A (Rear View)

Operations Guide – DOC. 6758A 32x32 Matrix Switchers: CEN-RGBHV32X32 • 11

32x32 Matrix Switchers Crestron CEN-RGBHV32X32

Connectors, Controls & Indicators

CONNECTORS

CONTROLS &

INDICATORS

DESCRIPTION

1 LCD DISPLAY2

Green LCD alphanumeric, adjustable backlight; 2 lines x 20 characters per line; Displays inputs/outputs by name, scan rates, audio levels, IP configuration and setup menus

2 SOFTKEYS2

(4) Pushbuttons for activation of LCD driven functions and pass code entry

3 IN (1 – 32)2

(32) Pushbuttons & red LEDs, select input to be routed

4 CLEAR2

(1) Pushbutton & red LED, clears all matrix routing

5 SYNC

2, 3

(1) Pushbutton & red LED, displays input sync rates

6 VIEW2

(1) Pushbutton & red LED, toggles View mode on/off

7 A2

(1) Pushbutton & red LED, selects audio routing view

8 V2

(1) Pushbutton & red LED, selects video routing view

9 TAKE2 (1) Pushbutton & red LED, executes routing

10 HW-R

(1) Recessed miniature pushbutton for hardware reset, reboots the switcher

COMPUTER

Pin 2 Pin 1

USB

(1) USB Type B female; USB 1.1 computer console port (6 foot cable included)

PIN DESCRIPTION

Pin 3 Pin 4

1 +5 VDC

2 Data -

3 Data +

4 Ground

12 MENU2 (1) Pushbutton, steps menu back one level

13 ENTER2

(1) Pushbutton, executes highlighted menu or value

QUICK-ADJUST

KNOB2

15 OUT (1 – 32)2

(1) Continuous turn rotary encoder, adjusts menu parameters

(32) Pushbuttons & red LEDs, select output destination

(VIDEO) OUT (1 – 32)

(32) Sets of (5) BNC female, each set comprising (3) high bandwidth video inputs plus (2) sync inputs; Output level: 0.2 to 5.0 V

p-p

Output impedance: 75 Ω nominal Return loss: < -30 dB @ 5 MHz

(Continued on following page)

12 • 32x32 Matrix Switchers: CEN-RGBHV32X32 Operations Guide – DOC. 6758A

Crestron CEN-RGBHV32X32 32x32 Matrix Switchers

Connectors, Controls & Indicators (Continued)

CONNECTORS

CONTROLS &

INDICATORS

DESCRIPTION

TO AUDIO SWITCHER

CONTROL

(VIDEO) IN (1 – 32)

VIDEO REF IN

(1) DB25F; Accepts connection from optional CEN-RGBHV32X32A audio matrix (sold separately)

(32) Sets of (5) BNC female, each set comprising (3) high bandwidth video inputs plus (2) sync inputs; Input level: 0.2 to 5.0 V

p-p

RGB input impedance: 75 Ω nominal Sync input impedance: 75 Ω (default) or 510 Ω, independently selectable for H and V per input Return loss: < -30 dB @ 5 MHz Sync detection on every input connector

(2) BNC female; Genlock sync reference input and loop through, unterminated

(1) 6-32 screw, chassis ground lug

FUSE HOLDER

Main fuse holder CEN-RGBHV32X32V: 20 mm x 5 mm 250 Volt, 5 A, time-lag CEN-RGBHV32X32A: 20 mm x 5 mm 250 Volt, 1 A, time-lag

POWER SWITCH

(1) Rocker switch, turns main power on or off

(Continued on following page)

Operations Guide – DOC. 6758A 32x32 Matrix Switchers: CEN-RGBHV32X32 • 13

32x32 Matrix Switchers Crestron CEN-RGBHV32X32

Connectors, Controls & Indicators (Continued)

CONNECTORS

CONTROLS &

INDICATORS

DESCRIPTION

100-120/200-240V~

350W 50/60Hz

100-240V ~2.4A

50/60Hz

PIN 8

PIN 1

NET

LAN

YELLOW

26 PWR LED6

(AUDIO) INPUTS

(1 – 32)

(AUDIO) OUTPUTS

(1 – 32)6

GREEN

LED

(1) IEC socket, main power input; Mates with removable power cord (included)

(1) 4-pin 3.5 mm detachable terminal block; Cresnet slave port, connects to Cresnet control network; Does not draw power from the network 24: Power (24 Volts DC) Y: Data Z: Data G: Ground

(1) 8-wire RJ-45 with two LED indicators; 10/100BASE-T Ethernet port; Green LED indicates link status; Yellow LED indicates Ethernet activity

PIN SIGNAL PIN SIGNAL

1 TX + 5 N/C 2 TX - 6 RC 3 RC+ 7 N/C 4 N/C 8 N/C

(1) Green LED, indicates main power is connected and turned on

(32) 5-pin 3.5 mm detachable terminal blocks; Balanced/unbalanced stereo line level inputs; Maximum input level: 12 V 6 V

unbalanced

rms

balanced,

rms

Input impedance: 20 kΩ balanced, 10 kΩ unbalanced

(32) 5-pin 3.5 mm detachable terminal blocks; Balanced/unbalanced stereo line level outputs; Maximum output level: 12 V 6 V

unbalanced;

rms

balanced,

rms

Output impedance: 100 Ω balanced, 50 Ω unbalanced

(Continued on following page)

14 • 32x32 Matrix Switchers: CEN-RGBHV32X32 Operations Guide – DOC. 6758A

Crestron CEN-RGBHV32X32 32x32 Matrix Switchers

Connectors, Controls & Indicators (Continued)

CONNECTORS

CONTROLS &

INDICATORS

DESCRIPTION

TO VIDEO SWITCHER

CONTROL

(1) DB25F; Connects to CEN-RGBHV32X32V RGB matrix (sold separately); DB25M to DB25M control cable included

1. Interface connectors for the NET, (audio) INPUT and (audio) OUTPUT ports are provided with the unit.

2. CEN-RGBHV32X32V only.

3. Input terminations for H and V Sync are set via front panel, software or control system.

4. Refer to “Fuse Replacement” on page 22 for additional details.

5. To determine which is pin 1 on the cable, hold the cable so that the end of the eight pin modular plug is facing away from you, with the clip down and copper side up. Pin 1 is on the far left.

6. CEN-RGBHV32X32A only.

Operations Guide – DOC. 6758A 32x32 Matrix Switchers: CEN-RGBHV32X32 • 15

32x32 Matrix Switchers Crestron CEN-RGBHV32X32

Setup

Network Wiring

When wiring the Cresnet® and Ethernet network, consider the following:

• Use Crestron Certified Wire.

• Use Crestron power supplies for Crestron equipment.

• Provide sufficient power to the system.

CAUTION: Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system (www.crestron.com/calculators

Cresnet

Ethernet

Net ID

For networks with 20 or more devices, use a Cresnet Hub/Repeater (CNXHUB) to maintain signal quality.

For more details, refer to “Check Network Wiring” on page 51.

The CEN-RGBHV32X32 can also use high-speed Ethernet for communications between the device and a control system, computer, digital media server and other IP-based devices.

For information on connecting Ethernet devices in a Crestron system, refer to the latest version of the Crestron e-Control available from the Crestron website (www.crestron.com/manuals



Reference Guide (Doc. 6052), which is

Identity Code

The Net ID of the CEN-RGBHV32X32 has been factory set to 33. The Net IDs of multiple CEN-RGBHV32X32 devices in the same system must be unique. Net IDs are changed from a personal computer (PC) via the Crestron Toolbox™ (refer to “Establishing Communication” which starts on page 27).

When setting the Net ID, consider the following:

• The Net ID of each unit must match an ID code specified in the SIMPL Windows program.

• Each network device must have a unique Net ID.

For more details, refer to the Crestron Toolbox help file.

IP ID

16 • 32x32 Matrix Switchers: CEN-RGBHV32X32 Operations Guide – DOC. 6758A

The IP ID is set within the CEN-RGBHV32X32’s table using Crestron Toolbox. For information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs of multiple CEN-RGBHV32X32 devices in the same system must be unique.

When setting the IP ID, consider the following:

• The IP ID of each unit must match an IP ID specified in the SIMPL Windows program.

• Each device using IP to communicate with a control system must have a unique IP ID.

Crestron CEN-RGBHV32X32 32x32 Matrix Switchers

Installation

Ventilation

Rack Mounting

The CEN-RGBHV32X32 should be used in a well-ventilated area. The venting holes should not be obstructed under any circumstances.

To prevent overheating, do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications. Consider using forced air ventilation and/or incrementing the spacing between units to reduce overheating. Consideration must be given if installed in a closed or multi-unit rack assembly since the operating ambient temperature of the rack environment may be greater than the room ambient temperature. Contact with thermal insulating materials should be avoided on all sides of the unit.

The CEN-RGBHV32X32V has built-in “ears” for rack mounting. The CEN-RGBHV32X32A can be mounted in a rack or stacked with other equipment. Two ears are provided with the CEN-RGBHV32X32A so that the unit can be rack mounted. These ears must be installed prior to mounting. Complete the following procedure to attach the ears to the unit. The only tool required is a #2 Phillips screwdriver..

WARNING: To prevent bodily injury when mounting or servicing this unit in a rack, take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety:

• When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the heaviest component at the bottom of the rack.

• If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the unit in the rack.

NOTE: If rack mounting is not required, rubber feet are provided with the CEN-RGBHV32X32A for tabletop mounting or stacking. Apply the feet near the corner edges on the underside of the unit. (The CEN-RGBHV32X32V is designed to be rack mounted.)

NOTE: Reliable earthing of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g. use of power strips).

To install the ears:

1. There are screws that secure each side of the CEN-RGBHV32X32A top cover. Using a #2 Phillips screwdriver, remove the three screws closest to the front panel from one side of the unit. Refer to the diagram following step 3 for a detailed view.

2. Position a rack ear so that its mounting holes align with the holes vacated by the screws in step 1.

3. Secure the ear to the enclosure with the three longer screws that ship with the unit, as shown in the following diagram.

Operations Guide – DOC. 6758A 32x32 Matrix Switchers: CEN-RGBHV32X32 • 17

32x32 Matrix Switchers Crestron CEN-RGBHV32X32

Ear Attachment for Rack Mounting

Use Longer Screws

That Ship With The Unit

4. Repeat procedure (steps 1 through 3) to attach the remaining ear to the opposite side.

Stacking

Four “feet” are provided with the CEN-RGBHV32X32A so that if the unit is not rack mounted, the rubber feet can provide stability when the unit is placed on a flat surface or stacked. These feet should be attached prior to the hookup procedure. Refer to the following illustration for placement of the feet.

Foot Placement for the CEN-RGBHV32X32A

Place Feet in Corners

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Crestron CEN-RGBHV32X32 32x32 Matrix Switchers

Hardware Hookup

Connect the Device

Hardware Connections for the CEN-RGBHV32X32V (Front View)

COMPUTER:

To PC

Make the necessary connections as called out in the illustrations that follow this paragraph. Refer to “Network Wiring” on page 16 before attaching the 4-position terminal block connector. Apply power after all connections have been made.

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Hardware Connections for the CEN-RGBHV32X32V (Rear View)

(VIDEO) OUT:

To RGBHV Inputs

TO AUDIO

SWITCHER CONTROL

(VIDEO) IN:

From RGBHV Outputs

VIDEO REF IN:

From Sync Reference

Ground

100-120/200-240V

~350W 50/60 HZ: Main Power Input

CRESNET:

To Control System and

Other Cresnet Devices

NOTE: Ensure the unit is properly grounded.

Hardware Connections for the CEN-RGBHV32X32A (Front View)

COMPUTER:

To PC

LAN:

10/100BASE-T

Ethernet to LAN

(VIDEO) OUT:

To RGBHV Inputs

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Hardware Connections for the CEN-RGBHV32X32A (Rear View)

CRESNET: To Control System and Other Cresnet Devices

TO VIDEO

SWITCHER CONTROL

LAN:

10/100BASE-T

Ethernet to LAN

100-240V ~2.4A

50/60 HZ:

Main Power Input

(AUDIO) INPUTS:

From Balanced /

Unbalanced Stereo

Line Level Outputs

(AUDIO) OUTPUTS:

Ground

To Balanced /

Unbalanced Stereo

Line Level Inputs

NOTE: Ensure the unit is properly grounded by connecting the chassis ground lug to an earth ground (building steel).

Balanced/unbalanced audio outputs are provided on the CEN-RGBHV32X32A, utilizing five-pin terminal block connectors. For connection details, refer to the following table and diagrams.

CEN-RGBHV32X32A Audio Connections

SIGNAL

NAME

+ 1 + 1 + 1 + In 1 + Out

- 1 - 1 - 1 – signal return,

G Shield/ground Shield/ground Ground Common

+ 2 + 2 + 2 + In 2 + Out

- 2 - 2 - 2 – signal return

Typical Balanced Input and Output

Balanced

Input

Source 1

Source 2

Shield

BALANCED

AUDIO INPUT

1 2

+ - G + -

BALANCED

OUTPUT

AUDIO

UNBALANCED

Balanced

Output

AUDIO INPUT

jumper to GND

1 2

+ - G + -

UNBALANCED

AUDIO OUTPUT

Open

ground

Open

Shield

Chan 2

AMP

Chan 1

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Typical Unbalanced Input and Output

Fuse Replacement

Unbalanced

Input

Source 1

Source 2

1 2

+ - G + -

Shield

Jumpers

Unbalanced

Output

1 2

+ - G + -

Chan 2

AMP

Chan 1

If the CEN-RGBHV32X32 does not power up when it is plugged into an AC outlet, its fuse may need to be replaced. The fuse holder is located on the rear panel, just above the power switch. To replace the fuse:

1. Disconnect power to the CEN-RGBHV32X32.

2. Use a small flat head screwdriver to pry the top of the fuse holder door open. Then use the screwdriver on the side of the red fuse holder to release the fuse holder. Gently pull the fuse holder from the unit.

3. Remove the defective fuse from the fuse holder and replace with a new one.

CAUTION: Use only time lag type fuses, 5 Amps / 250 Volts for the CEN-RGBHV32X32V and 1 Amp / 250 Volts for the CEN-RGBHV32X32A.

Label the Buttons

CAUTION: To prevent possible equipment damage, it is important to use the correct value fuse in the correct position in the fuse holder. As you face the rear of the CEN-RGBHV32X32, the correct position for the fuse is on the right side of the fuse holder.

4. Inert the fuse holder in the CEN-RGBHV32X32 and push it inward until it clicks into place. Then close the fuse holder door by pushing the top to its closed position.

5. Connect power to the CEN-RGBHV32X32.

Use Crestron Engraver software to print custom labels for the CEN-RGBHV32X32’s front panel buttons and LEDS. Crestron recommends printing on 100-pound paper. Paper weighing less than 100 pounds will tend to crumple while sliding in, while paper weighing more than 100 pounds may not fit.

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Programming Software

Have a question or comment about Crestron software?

Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com. First-time users will need to establish a user account.

Earliest Version Software Requirements for the PC

NOTE: Crestron recommends that you use the latest software to take advantage of the most recently released features. The latest software is available from the Crestron website.

Crestron has developed an assortment of Windows-based software tools to develop a Cresnet system. For the minimum recommended software versions, visit the Version Tracker page of the Crestron website (www.crestron.com/versiontracker

Configuration Manager

Programming with Crestron SystemBuilder

Crestron SystemBuilder is the easiest method of programming but does not offer as much flexibility as SIMPL Windows. For additional details, download SystemBuilder from the Crestron website and examine the extensive help file.

Programming with SIMPL Windows

NOTE: While SIMPL Windows can be used to program the CEN-RGBHV32X32, it is recommended to use SystemBuilder for configuring a system.

SIMPL Windows is Crestron’s premier software for programming Crestron control systems. It is organized into two separate but equally important “Managers”.

Configuration Manager is the view where programmers “build” a Crestron control system by selecting hardware from the Device Library.

1. To incorporate the CEN-RGBHV32X32 (Cresnet) into the system, drag the CEN-RGBHV32X32 from the Cresnet Control Modules | Cresnet Video Modules folder of the Device Library and drop it in the System Views.

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Locating the CEN-RGBHV32X32 (Cresnet) in the Device Library

To incorporate the CEN-RGBHV32X32 (Ethernet) into the system, drag the CEN-RGBHV32X32 from the Ethernet Control Modules | Ethernet Video Modules folder of the Device Library and drop it in the System Views.

Locating the CEN-RGBHV32X32 (Ethernet) in the Device Library

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2. The system tree of the control system displays the device in the appropriate slot with a default Net ID or IP ID as shown in the following illustration.

C2Net Device, Slots 8 and 9

3. Additional CEN-RGBHV32X32 devices are assigned different Net ID or IP ID numbers as they are added.

4. If necessary, double click a device to open the “Device Settings” window and change the Net ID or IP ID as shown in the following figure.

CEN-RGBHV32X32 (Cresnet) “Device Settings” Window

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CEN-RGBHV32X32 (Ethernet) “Device Settings” Window

5. The ID code specified in the SIMPL Windows program must match the Net ID or IP ID of each unit. Refer to “Identity Code” on page 16.

Program Manager

Program Manager is the view where programmers “program” a Crestron control system by assigning signals to symbols.

The symbol can be viewed by double clicking on the icon or dragging it into Detail View. Each signal in the symbol is described in the SIMPL Windows help file (F1).

Example Program

An example program for the CEN-RGBHV32X32 is available from the Crestron website (www.crestron.com/exampleprograms).

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Uploading and Upgrading

Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication. Once communication has been established, files (for example, programs or firmware) can be transferred to the control system (and/or device). Finally, program checks can be performed (such as changing the device ID or creating an IP table) to ensure proper functioning.

Establishing Communication

Use Crestron Toolbox for communicating with the CEN-RGBHV32X32; refer to the Crestron Toolbox help file for details. There are three methods of communication.

Indirect Communication

TCP/IP Communication

Indirect Communication

PC Running

Crestron Toolbox

Serial,

Ethernet

or USB

Control System

Cresnet

CEN-RGBHV32X32 connects to control system via Cresnet:

1. Establish communication between the PC and the control system as described in the latest version of the 2-Series Control Systems Reference Guide (Doc. 6256).

2. Use the Address Book in Crestron Toolbox to create an entry for the CEN-RGBHV32X32 using the expected communication protocol (Indirect). Select the Cresnet ID of the CEN-RGBHV32X32 and the address book entry of the control system that is connected to the CEN-RGBHV32X32.

3. Display the CEN-RGBHV32X32’s “System Info” window (click the icon); communications are confirmed when the device information is

displayed.

Ethernet Communication

CEN-RGBHV32X32

PC Running

Crestron Toolbox

Ethernet

CEN-RGBHV32X32

The CEN-RGBHV32X32 connects to PC via Ethernet:

1. Establish communication between CEN-RGBHV32X32 and PC.

2. Enter the IP address, IP mask and default router of the CEN-RGBHV32X32 via the Crestron Toolbox (Functions | Ethernet Addressing); otherwise enable DHCP.

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NOTE: Use the Device Discovery Tool in Crestron Toolbox to detect all Ethernet devices on the network and their IP configuration. The tool is available in Toolbox version 1.15.143 or later.

3. Confirm Ethernet connections between CEN-RGBHV32X32 and PC. If connecting through a hub or router, use CAT5 straight through cables with 8-pin RJ-45 connectors. Alternatively, use a CAT5 crossover cable to connect the two LAN ports directly without using a hub or router.

4. Use the Address Book in the Crestron Toolbox to create an entry for the CEN-RGBHV32X32 with the CEN-RGBHV32X32’s TCP/IP communication parameters.

USB Communication

5. Display the “System Info” window (click the CEN-RGBHV32X32 entry.

USB Communication

PC Running

Crestron Toolbox

The COMPUTER port on the CEN-RGBHV32X32 connects to the USB port on the PC via the included Type-A to Type B USB cable:

1. Use the Address Book in Crestron Toolbox to create an entry using the expected communication protocol (USB). When multiple USB devices are connected, identify the CEN-RGBHV32X32 by entering “CEN-RGBHV32X32” in the Model textbox, the unit’s serial number in the Serial textbox or the unit’s hostname in the Hostname textbox. The hostname can be found in the “System Info” window in the section marked Ethernet however, communications must be established in order to see this information in the “System Info” window.

2. Display the CEN-RGBHV32X32’s “System Info” window (click the icon); communications are confirmed when the device information is

displayed.

USB

icon) and select the

CEN-RGBHV32X32

Programs and Firmware

Program or firmware files may be distributed from programmers to installers or from Crestron to dealers. Firmware upgrades are available from the Crestron website as new features are developed after product releases. One has the option to upload programs via the programming software or to upload and upgrade via the Crestron Toolbox. For details on uploading and upgrading, refer to the SIMPL Windows help file or the Crestron Toolbox help file.

SIMPL Windows

Firmware

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If a SIMPL Windows program is provided, it can be uploaded to the control system using SIMPL Windows or Crestron Toolbox.

Check the Crestron website to find the latest firmware. (New users may be required to register to obtain access to certain areas of the site, including the FTP site.)

Upgrade CEN-RGBHV32X32 firmware via Crestron Toolbox.

1. Establish communication with the CEN-RGBHV32X32 and display the “System Info” window.

Crestron CEN-RGBHV32X32 32x32 Matrix Switchers

2. Select Functions | Firmware… to upgrade the CEN-RGBHV32X32 firmware.

Program Checks

Actions that can be performed on the CEN-RGBHV32X32 vary depending on whether it is connected via Cresnet or Ethernet.

Cresnet Connections

Ethernet Connections

For Cresnet connections, using Crestron Toolbox, display the network device tree (Tools | Network Device Tree) to show all network devices connected to the control system. Right-click on the CEN-RGBHV32X32 to display actions that can be performed on the CEN-RGBHV32X32.

For Ethernet connections, display the “System Info window (click the select the Functions menu to display actions that can be performed on the

CEN-RGBHV32X32.

Be sure to use the Crestron Toolbox to create the CEN-RGBHV32X32 IP table.

1. Select Functions | IP Table Setup.

2. Add, modify or delete entries in the IP table. The CEN-RGBHV32X32 can have only one IP table entry.

3. A defined IP table can be saved to a file or sent to the device.

icon) and

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Operation

Using the CEN-RGBHV32X32A with the CEN-RGBHV32X32V

To use the CEN-RGBHV32X32A with the CEN-RGBHV32X32V, use the following procedure:

1. Connect the TO VIDEO SWITCHER CONTROL port on the CEN-RGBHV32X32A to the TO AUDIO SWITCHER CONTROL port on the CEN-RGBHV32X32V, using the DB25 cable included with the CEN-RGBHV32X32A. Refer to “Hardware Hookup” which starts on page

19.

2. Establish communication (Ethernet or USB) between the CEN-RGB32X32A, CEN-RGBHV32X32V and the PC. (Refer to “Establishing Communication” which starts on page 27.)

3. In Crestron Toolbox, open the Text Console and at the prompt, put the CEN-RGBHV32X32A into Slave mode using the console command switcher audiomaster 0.

CEN-RGBHV32X32 Menu Structure

Setup Menu Audio Setup

Audio Setup Input Compensation

Audio Setup Output Volume

Audio Setup Input Names

Audio Setup Ouptut Names

Audio Setup Audio Blanking

Setup Menu Video Setup

Video Setup Input Names

Video Setup Output Names

Video Setup Video Blanking

4. Cycle power on both the CEN-RGBHV32X32V and CEN-RGBHV32X32A simultaneously.

Menu Structure

The overall front panel menu structure of the CEN-RGBHV32X32V is shown in the following illustration. Subsequent paragraphs describe the individual pages and their functions.

Setup Menu Blanking Setup

Setup Menu Network Setup

Network Setup IP Address

Network Setup Subnet Mask

Network Setup Def. Router

Network Setup DHCP

Network Setup HostName

Network Setup MAC Address

Setup Menu Control Setup

Control Setup Backlight

Control Setup Password

Control Setup Info

Control Setup Defaults

Control Setup Front Panel

NOTE: The Audio Setup screens will not appear if the CEN-RGBHV32X32V is not connected to a CEN-RGBHV32X32A, with the CEN-RGBHV32X32A in slave mode, as described on this page.

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Setup and Information Screens

The following paragraphs describe the various setup and information screens that are available with the CEN-RGBHV32X32V. These are accessed using the MENU button on the front panel.

There are five categories within the menu structure:

• Audio Setup

NOTE: The Audio Setup screens will not appear if the CEN-RGBHV32X32V is not connected to a CEN-RGBHV32X32A, with the CEN-RGBHV32X32A in slave mode, as described on page 30 in “Using the CEN-RGBHV32X32A with the CEN-RGBHV32X32V”.

• Video Setup

• Blanking Setup

• Network Setup

• Control Setup

When the MENU button is pressed, the system will request a password, as shown in the two illustrations that follow.

“Enter Password” Screen

Enter Password:

Password Entry Screen

Del Ins < >

The default password for the CEN-RGBHV32X32V is 12345. You can change the password using the Control Setup / Password screen (refer to “Control: Password” on page 44).

Use the buttons below the < and > symbols on the display to navigate to the digit you wish to set. Use the buttons below Del and Ins to delete and/or insert digits. Change a digit by rotating the quick-adjust knob. When the password in entered, press ENTER to go to the setup menus.

When the setup menus are used for the first time, after password entry, the system will display the main Audio Setup screen. If the setup menus have previously been used, the system will display the first screen in the last used category. From any of the top level menus, you can select a different category by using the rotary quickadjust knob on the front panel.

NOTE: The ▲and ▼symbols in the lower right corner of the display let you know if there are screens available above and/or below the presently displayed screen.

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To exit the Setup Menu screens, press the MENU button repeatedly until you see the Exit Setup Menu screen, shown on the following page. (The number of presses

required will depend on how deeply into the menu structure you have navigated.) Then press the button below Yes.

“Exit Setup Menu” Screen

Exit Setup Menu? Yes No

Audio Setup

“Audio Setup” Screen

Setup Menu Audio Setup

Press the ENTER button to select which parameter of the Audio Setup menu you wish to view. From any of the parameter level menus, you can select a different parameter by using the rotary quick-adjust knob on the front panel.

Audio: Input Compensation

For example, pressing the ENTER button from the Audio Setup menu will display one of the following parameters:

• Input Compensation

• Output Volume

• Input Names

• Output Names

• Audio Blanking.

Using the quick-adjust knob, you can change to any of the other parameters of the Audio Setup menu. When you see the parameter you wish to enter, press the ENTER button.

“Input Compensation” Screen

Audio Setup Input Compensation

Input Compensation allows you to adjust the gain for the selected input. To adjust input gain, press the ENTER button.

Input Compensation Screen 2

To adjust gain, press an input

Press the front panel IN button for the input source you wish to adjust.

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For example, to raise the input level for the source connected to input number 1, press the IN button below 1 on the front panel. The LED above IN 1 will light and the current gain setting for input 1 will be displayed.

“Input 1 Comp.” Screen

Input 1 Comp.

0.0 dB

Use the quick-adjust knob to change the gain. In this example, we will raise the gain

0.5 dB. The display will show the change in gain along with a bar graph.

“Gain” Screen

Gain +0.5 dB

Press ENTER to return the display to the “Input Compensation” screen. Press ENTER to select another input or use the quick-adjust knob to select another Audio

Setup parameter. The next parameter is Output Volume.

Audio: Output Volume

“Output Volume” Screen

Audio Setup Output Volume

To adjust output volume, press the ENTER button.

Output Volume Screen 2

To adjust volume, press an output

Press the front panel OUT button for the output you wish to adjust.

For example, to lower the output level for output number 1, press the OUT button below 1 on the front panel. The LED above OUT 1 will light and the current output level setting for output 1 will be displayed.

“Output 1 Vol.” Screen

Output 1 Vol. 80%

Use the quick-adjust knob to change the output level. In this example, we will lower the output level by 1%. The display will show the change in output level along with a bar graph.

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“Volume” Screen

Volume: 79%

Press ENTER to return the display to the “Output Volume” screen. Press ENTER to select another input or use the quick-adjust knob to select another Audio Setup parameter. The next parameter is Input Names.

Audio: Input Names

“Input Names” Screen

Audio Setup Input Names

To set up an input name, press the ENTER button.

“Sel. input to name” Screen

Sel. input to name 1:IN1

Use the quick-adjust knob to select the input you wish to name. Then press ENTER.

Input Name Setup Screen

IN1 Del Ins < >

Press ENTER to save the new setting. The display will return to the “Sel. input to name” screen. Use the quick-adjust knob to select another input or press MENU to return to the “Input Names” screen. From the “Input Names” screen, use the quickadjust knob to select another Audio Setup parameter. The next parameter is Output Names.

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Audio: Output Names

“Output Names” Screen

Audio Setup Output Names

To set up an output name, press the ENTER button.

“Sel. output to name” Screen

Sel. output to name 1:OUT1

Use the quick-adjust knob to select the output you wish to name. Then press ENTER.

Output Name Setup Screen

OUT1 Del Ins < >

Audio: Audio Blanking

Press ENTER to save the new setting. The display will return to the “Sel. output to name” screen. Use the quick-adjust knob to select another output or press MENU to return to the “Output Names” screen. From the “Output Names” screen, use the quick-adjust knob to select another Audio Setup parameter. The next parameter is Audio Blanking.

NOTE: Blanking may be enabled/disabled separately for audio and video. Blanking is used to ensure that no flickering occurs on the video output as the new sync signals are sent to the display. Audio blanking may be used to mute the audio signal during video blanking.

“Audio Blanking” Screen

Audio Setup Audio Blanking

To set audio blanking, press ENTER. Use the quick-adjust knob to turn audio blanking on or off.

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Audio Blanking Screen 2

Audio Blanking Off

An asterisk to the left of the blanking option will show the current setting.

Audio Blanking Screen 2 (Showing Blanking Set to On)

Audio Blanking *On

Press ENTER to save the new setting. The display will return to the “Audio Blanking” screen. Use the quick-adjust knob to select another Audio Setup parameter or press MENU to return to the “Audio Setup” category screen.

Use the quick-adjust knob to select another category. The next category is Video Setup.

Video Setup

“Video Setup” Screen

Setup Menu Video Setup

Press the ENTER button to select which parameter of the Video Setup menu you wish to view. From any of the parameter level menus, you can select a different parameter by using the rotary quick-adjust knob on the front panel.

For example, pressing the ENTER button from the Video Setup menu will display one of the following parameters:

• Input Names

• Output Names

• Video Blanking

Using the quick-adjust knob, you can change to any of the other parameters of the Video Setup menu. When you see the parameter you wish to enter, press the ENTER button.

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Video: Input Names

“Input Names” Screen

Video Setup Input Names

To set up an input name, press the ENTER button.

“Sel. input to name” Screen

Sel. input to name 1:IN1

Use the quick-adjust knob to select the input you wish to name. Then press ENTER.

Input Name Setup Screen

IN1 Del Ins < >

Video: Output Names

Press ENTER to save the new setting. The display will return to the “Sel. input to name” screen. Use the quick-adjust knob to select another input or press MENU to return to the “Input Names” screen. From the “Input Names” screen, use the quickadjust knob to select another Video Setup parameter. The next parameter is Output Names.

“Output Names” Screen

Video Setup Output Names

To set up an output name, press the ENTER button.

“Sel. output to name” Screen

Sel. output to name 1:OUT1

Use the quick-adjust knob to select the output you wish to name. Then press ENTER.

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Output Name Setup Screen

OUT1 Del Ins < >

Press ENTER to save the new setting. The display will return to the “Sel. output to name” screen. Use the quick-adjust knob to select another output or press MENU to return to the “Output Names” screen. From the “Output Names” screen, use the quick-adjust knob to select another Video Setup parameter. The next parameter is Video Blanking.

Video: Video Blanking

“Video Blanking” Screen

Video Setup Video Blanking

To set video blanking, press ENTER. Use the quick-adjust knob to turn audio blanking on or off.

Video Blanking Screen 2

Video Blanking Off

An asterisk to the left of the blanking option will show the current setting.

Video Blanking Screen 2 (Showing Blanking Set to On)

Video Blanking *On

Press ENTER to save the new setting. The display will return to the “Video Blanking” screen. Use the quick-adjust knob to select another Video Setup parameter or press MENU to return to the “Video Setup” category screen.

Use the quick-adjust knob to select another category. The next category is Blanking Setup.

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Blanking Setup

“Blanking Setup” Screen

Setup Menu Blanking Setup

To set up blanking, press the ENTER button

Blanking Setup Screen 2

To adjust blanking select an output

Press the front panel OUT button for the output you wish to adjust.

For example, to set blanking for output number 1, press the OUT button below 1 on the front panel. The LED above OUT 1 will light and the current blanking setting for output 1 will be displayed.

“Out 1 Blanking” Screen

** Out 1 Blanking **

0.0 sec

Use the quick-adjust knob to change the blanking time. In this example, we will change the blanking for output 1 from 0 to 0.5 seconds. The display will show the change in blanking time along with a bar graph.

“Blanking” Screen

Blanking 0.5 sec

Press ENTER to save the new setting. The display will return to the “Blanking Setup” screen. Press ENTER to select another output.

Use the quick-adjust knob to select another category. The next category is Network Setup.

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Network Setup

“Network Setup” Screen

Setup Menu Network Setup

Press the ENTER button to select which parameter of the Network Setup menu you wish to view. From any of the parameter level menus, you can select a different parameter by using the rotary quick-adjust knob on the front panel.

For example, pressing the ENTER button from the Network Setup menu will display one of the following parameters:

• IP Address

• Subnet Mask

• Def. Router

• DHCP

• HostName

Network: IP Address

• MAC Address

Using the quick-adjust knob, you can change to any of the other parameters of the Network Setup menu. When you see the parameter you wish to enter, press the ENTER button.

“IP Address” Screen

Network Setup IP Address

To set the IP address, press the ENTER button.

IP Address Screen 2

IP Address [123] 456. 789. 000

Use the quick adjust knob to set the values for the first three digits in the IP address. Then press ENTER to move the brackets to the next three digits and use the quickadjust knob to set the values for these. Use the ENTER button and quick-adjust knob to set the values for next two groups of three digits.

Press ENTER to save the IP address. The display will return to the “IP Address” screen. Use the quick-adjust knob to select another Network Setup parameter. The next parameter is Subnet Mask.

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Network: Subnet Mask

Network: Def. Router

“Subnet Mask” Screen

Network Setup Subnet Mask

To set the subnet mask, press the ENTER button.

Subnet Mask Screen 2

Subnet Mask [255] 255. 255. 000

Use the quick adjust knob to set the values for the first three digits in the subnet mask. Then press ENTER to move the brackets to the next three digits and use the quick-adjust knob to set the values for these. Use the ENTER button and quickadjust knob to set the values for next two groups of three digits.

Press ENTER to save the subnet mask. The display will return to the “Subnet Mask” screen. Use the quick-adjust knob to select another Network Setup parameter. The next parameter is Def. Router.

“Def. Router” Screen

Network Setup Def. Router

To set the default router, press the ENTER button.

Def. Router Screen 2

Def. Router [123] 456. 789. 000

Use the quick adjust knob to set the values for the first three digits in the default router. Then press ENTER to move the brackets to the next three digits and use the quick-adjust knob to set the values for these. Use the ENTER button and quickadjust knob to set the values for next two groups of three digits.

Press ENTER to save the default router. The display will return to the “Def. Router” screen. Use the quick-adjust knob to select another Network Setup parameter. The next parameter is DHCP.

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Network: DHCP

“DHCP” Screen

Network Setup DHCP

To set DHCP, press ENTER. Use the quick-adjust knob to turn DHCP on or off.

DHCP Screen 2

DHCP Off

An asterisk to the left of the DHCP option will show the current setting.

DHCP Screen 2 (Showing DHCP Set to On)

DHCP *On

Press ENTER to save the new setting. The display will return to the “DHCP” screen. Use the quick-adjust knob to select another Network Setup parameter. The next parameter is HostName.

Network: HostName

“HostName” Screen

Network Setup HostName

To view the host name, press ENTER. The display will show the existing host name.

HostName Screen 2

HostName RGBHV1

To set up the hostname, press ENTER.

HostName Setup Screen

RGBHV1 Del Ins < >

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Press ENTER to save the new setting. The display will return to the “HostName” screen. Use the quick-adjust knob to select another Network Setup parameter. The next parameter is MAC Address.

Network: MAC Address

“MAC Address” Screen

Network Setup MAC Address

To display the MAC Address, press ENTER.

Mac Address Screen 2

MAC Address

00.10.6e.05.02.b7

Press MENU to return to the “MAC Address” screen.

Use the quick-adjust knob to select another category. The next category is Control Setup.

Control Setup

“Control Setup” Screen

Setup Menu Control Setup

Press the ENTER button to select which parameter of the Control Setup menu you wish to view. From any of the parameter level menus, you can select a different parameter by using the rotary quick-adjust knob on the front panel.

For example, pressing the ENTER button from the Control Setup menu will display one of the following parameters:

• Backlight

• Password

• Info

• Defaults

• Front Panel

Using the quick-adjust knob, you can change to any of the other parameters of the Control Setup menu. When you see the parameter you wish to enter, press the ENTER button.

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32x32 Matrix Switchers Crestron CEN-RGBHV32X32

Control: Backlight

“Backlight” Screen

Control Setup Backlight

To set the backlight level, press ENTER. Use the quick-adjust knob to set the backlight level to Low, Medium or High.

Backlight Screen 2

Select Brightness Bklt Low

An asterisk to the left of the backlight option will show the current setting.

Backlight Screen 2 (Showing Backlight Set to High)

Select Brightness *Bklt High

NOTE: The backlight setting will be in effect while the unit is on. It is not saved across reboots.

Press ENTER to return the display to the “Backlight” screen. Use the quick-adjust knob to select another Control Setup parameter. The next parameter is Password.

Control: Password

“Password” Screen

Control Setup Password

To set a password, press ENTER.

Password Screen 2

Del Ins < >

Press ENTER to save the new setting. The display will return to the “Password” screen. Use the quick-adjust knob to select another Control Setup parameter. The next parameter is Info.

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Control: Info

“Info” Screen

Control Setup Info

To view information about your CEN-RGBHV32X32V, press ENTER.

“Info HW/OPS” Screen

Info HW OPS

The Info submenu is divided into HW (hardware) and OPS (operation) sections.

To view information about your CEN-RGBHV32X32V hardware, press the button below HW.

“Hardware Version” Screen

Hardware Version: 10001

<< >>

NOTE: Use the buttons below << and >> to scroll through the information on each screen. In the illustration above and the fourteen that follow, the text has been made smaller to fit all of the information. The actual screen displays will require scrolling to see all the information.

Use the quick-adjust knob to view other hardware information parameters or press MENU to return to the “Info HW/OPS” screen.

“FLASH” Screen

FLASH: << >>

Flash “Monitor” Screen

Monitor: 64 KB / 64 KB (100%)

<< >>

Flash “Code” Screen

Code: 458 KB / 1984 KB (23%)

<< >>

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Flash “File System” Screen

File System: 68 KB / 6144 KB (1%)

<< >>

“TOTAL FLASH” Screen

TOTAL FLASH: 8192 KB << >>

“FLASH unique id” Screen

FLASH unique id: 09b4 2e22 859a 52af

<< >>

“RAM” Screen

RAM: << >>

RAM “Code” Screen

Code: 458 KB / 2153 KB (21%)

<< >>

RAM “Initialized Data” Screen

Initialized Data: 6 KB / 2153 KB (0%)

<< >>

RAM “Uninitialized Data” Screen

Uninitialized Data: 1684 KB / 2153 KB (0%)

<< >>

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RAM “Heap” Screen

Heap: 534 KB / 28566 KB (1%)

<< >>

RAM “File System” Screen

File System: 0 KB / 2048 KB (0%)

<< >>

“TOTAL RAM” Screen

TOTAL RAM: 32768 KB << >>

To view the firmware version and serial number of your CEN-RGBHV32X32V, press MENU to return to the “Info HW/OPS” screen then press the button below OPS.

CEN-RGBHV32X32 Firmware and Serial Number Screen

CEN-RGBHV8x8 Wide-Band Switcher [v1.000.000 6, #FFFFFFFF]

<< >>

Press MENU to return to the “Info” screen, then press MENU again to return to the “Info” screen. Use the quick-adjust knob to select another Control Setup parameter. The next parameter is Defaults.

Control: Defaults

“Defaults” Screen

Control Setup Defaults

To reset factory defaults, press ENTER. Use the quick adjust knob to select whether to restore defaults for Audio settings only, Video setting only, All settings or select Abort to maintain the current settings.

Defaults Screen 2 (Showing “Audio settings only” Option)

Restore Defaults *Audio settings onl

An asterisk to the left of the restore defaults option will show the current setting.

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Defaults Screen 2 (Showing “Video settings only” Option)

Restore Defaults Video settings onl

Defaults Screen 2 (Showing “All settings” Option)

Restore Defaults All settings

Defaults Screen 2 (Showing “Abort” Option)

Restore Defaults Abort

Control: Front Panel

Press ENTER to select the new setting. The display will ask you if you are sure you want to restore default settings.

“Are you sure?” Screen

Are you sure? Yes No

To restore defaults, press the button below Yes. After a short pause, the screen will briefly display a “Restored defaults” message (if you reset any defaults), then return to the “Defaults” screen. Use the quick-adjust knob to select another Control Setup parameter. The next parameter is Front Panel.

“Front Panel” Screen

Control Setup Front Panel

To turn the front panel lock on or off, press ENTER. Use the quick-adjust knob to set the front panel lock on or off.

Front Panel Screen 2

Front Panel Lock: *Off

An asterisk to the left of the front panel lock option will show the current setting.

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Press ENTER to save the new setting. The display will return to the “Front Panel” screen. Use the quick-adjust knob to select another Control Setup parameter or press MENU to return to the “Control Setup” category screen.

You can then use the quick-adjust knob to select another category or press MENU again to display the “Exit Setup Menu” screen.

Routing Signals

The VIEW button allows you to see which input signals are routed to which outputs. Pressing the VIEW button will cause the LED above the button to light. The display will show the “View Mode” screen.

“View Mode” Screen

View Mode Press input/output

In View mode, pressing any of the numbered IN or OUT buttons will cause the corresponding LEDs to light, showing the input to output routing.

For example, if you press the IN button 1, the LED above IN 1 will light and the LEDs above any outputs input 1 is routed to will also light. Or, if you press OUT 2 button, the LED above OUT 2 will light and the light and the LED above the input that is routed to OUT 2 will also light.

If the A button is pressed when you are in View mode, its LED will light and the unit will display the audio routing. If the V button is pressed when you are in View mode, its LED will light and the unit will display the video routing.

Pressing the VIEW button again will toggle the unit to Route mode. In Route mode, the LED above the VIEW button will not be lit. The display will show the “Route Mode” screen.

“Route Mode” Screen

Route Mode Press input/outputs

If the A button is pressed, its LED will light and you can route audio signals. If the V button is pressed, its LED will light and you can route video signals. If both buttons are pressed, both LEDs will light and both audio and video signals can be routed simultaneously.

To route signals, select A, V or both, then press the button for the input signal you wish to route, followed by the OUT buttons corresponding to the outputs you wish to route that signal to. Audio and video signals can be routed independently.

The LED below TAKE will blink on and off. Press the TAKE button to execute the routing you have selected. The TAKE LED will stop blinking when routing changes have been executed.

To exit View or Route mode, press the MENU button.

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Sync Mode

To enter Sync mode, press the SYNC button. The display will show the “Sync Mode” screen.

“Sync Mode” Screen

Sync Mode Press input

To view the horizontal and vertical sync rates of any input, press the numbered IN button for the input you wish to view. The display will show the horizontal and vertical sync rates for that input.

For example, to view the sync rates for input number 1, press the IN button below 1 on the front panel. The LED above IN 1 will light and the sync rates for input number 1 will be displayed.

Sync Screen (Showing Horizontal and Vertical Sync Rates for Input 1)

1HSync 63897Hz 1VSync 60Hz

To refresh the current rate, press the numbered IN button below the selected input again. A displayed sync rate of 0 Hz, indicates that no sync has been detected.

To view the sync rates for a different input, press the numbered IN button for the input you wish to view.

To exit Sync mode, press the SYNC button or press another button such as VIEW or MENU.

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Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative.

CEN-RGBHV32X32 Troubleshooting

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

Use the Right Wire

Strip and Tin Wire

Device does not function.

Improper Net ID used.

Poor picture or sound quality

Power switch is not set to ON.

Power connection is not secure.

Device is not communicating with the network.

Cables improperly connected.

Confirm rocker switch is set to ON.

Confirm power connections are secure at the switcher and the receptacle.

Use Crestron Toolbox to poll the network. Verify network connection to the device.

Verify that device ID matches Net ID in the program.

Verify all cables are secure.

Check Network Wiring

In order to ensure optimum performance over the full range of your installation topology, Crestron Certified Wire and only Crestron Certified Wire may be used. Failure to do so may incur additional charges if support is required to identify performance deficiencies because of using improper wire.

When daisy-chaining Cresnet units, strip the ends of the wires carefully to avoid nicking the conductors. Twist together the ends of the wires that share a pin on the network connector and tin the twisted connection. Apply solder only to the ends of the twisted wires. Avoid tinning too far up the wires or the end becomes brittle. Insert the tinned connection into the Cresnet connector and tighten the retaining screw. Repeat the procedure for the other three conductors.

Add Hubs

For larger networks (i.e., greater than 28 network devices), it may become necessary to add a Cresnet Hub/Repeater (CNXHUB) to maintain signal quality throughout the network. Also, for networks with lengthy cable runs it may be necessary to add a Hub/Repeater after only 20 devices.

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Reference Documents

The latest version of all documents mentioned within the guide can be obtained from the Crestron website (www.crestron.com/manuals). This link will provide a list of product manuals arranged in alphabetical order by model number.

List of Related Reference Documents

DOCUMENT TITLE

2-Series Control Systems Reference Guide

Crestron e-Control Reference Guide

Further Inquiries

If you cannot locate specific information or have questions after reviewing this guide, please take advantage of Crestron's award winning customer service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876].

You can also log onto the online help section of the Crestron website (www.crestron.com/onlinehelp users will need to establish a user account to fully benefit from all available features.

) to ask questions about Crestron products. First-time

Future Updates

As Crestron improves functions, adds new features and extends the capabilities of the CEN-RGBHV32X32, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision.

Check the Crestron website periodically for manual update availability and its relevance. Updates are identified as an “Addendum” in the Download column.

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Return and Warranty Policies

Merchandise Returns / Repair Service

1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number and return address.

2. Products may be returned for credit, exchange or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any products returned with an RMA.

3. Return freight charges following repair of items under warranty shall be paid by CRESTRON, shipping by standard ground carrier. In the event repairs are found to be non-warranty, return freight costs shall be paid by the purchaser.

CRESTRON Limited Warranty

CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three (3) years from the date of purchase from CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps are not covered.

This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any.

CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misuse, accidental damage, modification or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number altered, defaced or removed.

This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a third party or made by the purchaser for a third party.

CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty.

Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or implied, nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.

Trademark Information

All brand names, product names and trademarks are the sole property of their respective owners. Windows is a registered trademark of Microsoft Corporation. Windows95/98/Me/XP/Vista/7 and WindowsNT/2000 are trademarks of Microsoft Corporation.

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Crestron Electronics, Inc. Operations Guide – DOC. 6758A

15 Volvo Drive Rockleigh, NJ 07647 (2022756) Tel: 888.CRESTRON 04.10 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

Creston CEN-RGBHV32X32 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Features and Functions

Specifications

Physical Description

Setup

Network Wiring

Identity Code

Installation

Hardware Hookup

Programming Software

Earliest Version Software Requirements for the PC

Programming with Crestron SystemBuilder

Programming with SIMPL Windows

Example Program

Uploading and Upgrading

Establishing Communication

Programs and Firmware

Program Checks

Operation

Using the CEN-RGBHV32X32A with the CEN-RGBHV32X32V

Menu Structure

Setup and Information Screens

Routing Signals

Sync Mode

Problem Solving

Troubleshooting

Check Network Wiring

Reference Documents

Further Inquiries

Future Updates

Return and Warranty Policies

Merchandise Returns / Repair Service

CRESTRON Limited Warranty