Creda Eco-Response ER300, Eco-Response ER400, Eco-Response ER500 Installation Instructions Manual

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Eco-Response Radiator
Models: ER300, ER400 and ER500

Installation Instructions

86576 Issue 1

Dimensions (including clearances diagram)

(millimetres)

Models Specification

ER300 1.3kW / 0.28kW

ER400 1.95kW / 0.34kW

ER500 2.6kW / 0.39kW

THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE REFERENCE

NOTE ALSO THE INFORMATION GIVEN ON THE APPLIANCE

These instructions should not be left with the user, as this would invite the dismantling and servicing by unqualified persons.

There is a separate instruction leaflet which should be left with the user explaining how the radiator should be operated.

IMPORTANT SAFETY ADVICE

WARNING - This radiator is VERY HEAVY. In order to maintain st ability and to ensure it s future safety in use, it is essential

that the radiator is FIXED SOUNDLY TO A WALL and that the feet are mounted on a FIRM, LEVEL SURF ACE. Care should
be taken to avoid irregular surfaces, such as may result from tiled surrounds partially protruding under the radiator. It is
important that the following instructions are strictly followed.

WARNING – It is important that the fixing device chosen is appropriate to the wall material to which the radiator is being
fixed. Some modern internal building materials are very low density block and require specialised fixing devices to
provide a safe, secure installation.

WARNING – If during any reassembly of the radiator, a part of the thermal insulation shows damage or deterioration which
may impair safety, it should be replaced with an identical part.

WARNING – This radiator must not be located below a socket outlet.

Suggested Wall Fittings (see page 7 for further information)

Solid brick/block: No. 10 Rawlplug fibre inserts (provided). 5.5mm drill bit. Drill 8mm deeper than rawlplug length.

Plasterboard: If possible locate studding and use No. 10 woodscrews directly into the wood, otherwise M5 intersets.

For other wall types seek specialist advice.

DO NOT COVER OR OBSTRUCT the surfaces of the appliance.

DO NOT POSITION under windows where curtains may contact the radiator (see minimum clearances above).

DO NOT PLACE OBJECTS in contact with the radiator.

Wall, Curtains or Furniture

Curtains

Shelf or Overhang

Furniture
or other
obstruction

110mm

150mm
min.

250mm
min.

75mm
min.

75mm
min.

A

B

C

TO ENSURE THIS APPLIANCE IS OPERA TING CORRECTL Y , IT IS ESSENTIAL TO PERFORM THE CHECK PROCEDURE DET AILED ON

THE BACK PAGE OF THIS INSTRUCTION. THIS MUST BE COMPLETED BEFORE NORMAL OPERATION COMMENCES.

Model Height A Width B Depth C

ER300 712mm 600mm 130mm +10mm
ER400 712mm 830mm 130mm +10mm
ER500 712mm 1050mm 130mm +10mm

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Energy Retention Cells

Energy retention cells are supplied separately to the radiator in packs of two.
The reference number is 75-779999.

ER300
8 Cells (4 Packs)

ER400
12 Cells (6 Packs)

ER500
16 Cells (8 Packs)

Electrical Connection

WARNING – THIS APPLIANCE MUST BE EARTHED

The installation of this appliance should be carried out by a competent electrician in accordance with I.E.E. Regulations for Electrical
Equipment.

The radiator is fitted with two flexible cables for connection to the fixed wiring of the premises through suitable switched
connection boxes positioned adjacent to the radiator.

Each supply circuit to the radiator must incorporate a means for disconnection in all poles in accordance with the wiring rules.
This radiator is not suitable for connection to a 30A ring circuit.

IMPORTANT

The wires in the mains leads are coloured in accordance with the following code:
GREEN & YELLOW: EARTH
BLUE: NEUTRAL
BROWN: LIVE
BLACK (direct acting supply only): CONTROL WIRE

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Circuit Diagram

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3

INST ALLA TION OF THE RADIA TOR

Turn the carton upside down and open the carton from

the bottom. Remove the feet from the polystyrene
corner supports, and the plinth and accessories bag from
the polystyrene centre support.

2

Remove the clip containing the probe from the bottom

of the radiator. See Picture below .

1

(Do not discard the clip or remove probe from clip).

3

Fit the feet to the radiator by engaging the flanges on

the top of the foot with the slots in the base of the
radiator 1. Push the foot towards the back of the radiator
until it is fully engaged 2.
Clip the probe onto the open side of the adjacent foot.

3

ASSEMBLY

2

2

4

The radiator is packed with the direct acting mains cable

clipped to the underside of the radiator ensuring it is secure
during transit. The off peak mains cable will be secured with
cable ties. Prior to installing the radiator , unclip the direct acting
mains cable (do not remove or discard these clips).

NOTE: If the off peak mains connection is required to be
made on the right hand side of the radiator, the pre-wired
cable must be passed behind the feet and secured using
the clips on the base of the radiator. For ease of access
this should be done while the radiator is still upside down
in the carton. Similarly when the direct acting mains cable
is ready to be connected (See Section 23), if the connection
is required to be made on the left hand side of the radiator
the cable must be routed behind the feet. DO NOT clip the
direct acting mains cable at this stage (See Section 23).
The cable clips are already fitted at the factory to allow
both mains cables to be attached, if required.

1

3

3

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6

Stand the radiator on its feet and against a wall.
Remove the securing screws along the bottom edge

of the front panel.

7

Swing bottom of panel slightly away from the rest of
the radiator (Fig. 7A) and lift upwards to unhook the

top edge (Fig. 7B).

6

7A

7B

5

Stand the radiator on it s feet and remove packaging
by sliding over the top of the radiator. Remove all

additional internal protective packaging.

5

8

Ensure the electronic components are not damaged

when removing the panel. Carefully place the panel
to one side. Check that the mains supply cables are not
damaged.
If they are to be replaced only heat resistant cable must be
used (min T85). Refer to sections 4, 21 and 22 for fitting the
off-peak and radiant element cables.

9

Position radiator against wall in intended final position,

ensuring it is on a firm base and taking note of the
minimum fixing dimensions (see front page).

If the floor is carpeted it is important that the feet are

positioned firmly and securely . The feet may rest on
top of the carpet, however carpet gripper should be removed
around the feet so that the radiator rests in a level position.

10

7D

Carefully disconnect the
radiant element connector
from the front panel (Fig. 7c).
(See label on bottom of heater
and graphic 7D below).

7C

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11

The following must be applied before fixing the radiator
to the wall:

NO SKIRTING BOARD / SKIRTING BOARD NO
TALLER THAN 100MM

11A The radiator is to be mounted as shown in Fig. 11A,

with the wall spacer bracket in its standard orientation.

11B Mark the position of the two mounting slots with the

radiator pushed tight against the wall Fig. 1 1B.

11A

11B

11C

WALL MOUNTING

Use the 10mm spacers provided (4 x 10mm) between
the rear of the radiator and the wall. DO NOT use the
30mm spacers where there are no skirting boards or
they are no taller than 100mm.

11D Place one 10mm spacer to the inside and another

10mm spacer to the outside of the location hole on
the back panel Fig. 11D (see Fig 11 A for wall spacer
bracket orientation).

11E/F Carefully guide the radiator towards the drilled hole

and screw part way to the wall Fig. 11E & 11F.

11D

11E

11F

11G

NOTE: UNDER NO CIRCUMST ANCES SHOULD THESE
SCREWS BE REMOVED WITHOUT FIRST REMOVING
ALL ENERGY RETENTION CELLS FROM THE RADIATOR

11C Drill holes into the wall toward the bottom of the

marked slots, as shown in Fig. 11C, following closely
the guidelines opposite.

11G Once both sides have been successfully positioned

screw the radiator flush to the wall Fig. 1 1G.

Do not fully tighten these screws until the core has been
loaded into the radiator as some settling of the radiator
may occur.

IMPORT ANT : UNDER NO CIRCUMST ANCES SHOULD

THESE SCREWS BE REMOVED WITHOUT FIRST

REMOVING ALL ENERGY RETENTION CELLS FROM

THE RADIAT OR

DO NOT USE 30MM SP ACER ON INSIDE OF RADIAT OR.

USE ONL Y EXTERNALL Y - SEE FIG. 12.

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12B Place the 30mm spacer to the outside of the radiator

and the 10mm to the inside Fig. 12B. Drill the holes
as detailed in Section 1 1. Carefully guide the radiator
towards the drilled hole. When in position screw part
way to the wall to secure the radiator as in Section
11, remembering not to fully tighten the screws.

12B

SKIRTING BOARD TALLER THAN 100MM

Use the 10mm and 30mm spacers provided (2 x
10mm and 2 x 30mm)

12A

12

12A If the skirting board is taller than 100mm, the radiator

is to be mounted as shown in fig 12A. Remove the
wall mounting bracket and reassemble in the
alternative orientation to give a greater spacing
distance from the wall.

IMPORTANT: UNDER NO
CIRCUMSTANCES SHOULD
THESE SCREWS BE REMOVED
WITHOUT FIRST REMOVING
ALL ENERGY RETENTION
CELLS FROM THE RADIAT OR

Solid brick/High density block walls

These must be drilled and plugged with the Rawlplug No. 10
size fibre inserts provided. The correct size of drill (5.5mm)
should be used and the hole should be drilled to a depth of
8mm greater than the length of the Rawlplug so that the
fixing is made below the plaster layer.

Low density block walls

A special fixing, such as Unifix LB70 should be employed,
following closely the manufacturer’s instructions.

Panelled internal walls

If possible, locate the studding and use No. 10 size
woodscrews. Where it is not possible to locate the studding
use type M5 Rawlplug INTERSETS on securely fastened
plasterboard panelling. For other wall materials the wall
panel manufacturer should be consulted for details of suitable
wall fixing devices.

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13

Remove the inner front panel by removing the screws

along its top edge Fig. 13A. Carefully lift the bottom
of the front inner panel out of the retaining flange at the base
of the radiator, Fig. 13B, and remove the internal p ackaging,
Fig. 13C, taking care not to damage the insulation attached.

13A

14

Lift out the elements from the base insulation and

rotate forwards.

DO NOT DISCONNECT THE TERMINALS

14

13B

13c

15

Carefully fit the bottom row of the back layer of energy

retention cells, placing the two bottom end cells in
position first with the flat side toward the back. Fit the
top row of cells also with the flat side toward the back.

15A

15B

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16

Refit the elements by carefully feeding the tails down

through the hole in the base insulation, ensuring the
tab is pointing forward. Fit the front layer of cells with the
flat side toward the front of the radiator. Ensure that the t ab
on the element is captured below the bottom row of cells
and that the element is vertical.

16A

16C

17

Replace the inner front complete with insulation by

locating its bottom edge behind the front lip of the
chassis and inserting the retaining screws along the top
and both sides.

18

Check that the screws securing the radiator to the

wall have been fully tightened. It is essential that all
screws are replaced to ensure earth continuity .

Once installed DO NOT attempt to
reposition the radiator without first
unloading the energy retention cells
and obtaining the services of a
competent electrician.

17

16B

19

In its factory default setting, the radiant element will

be allowed to operate for up to 2 hours after the
beginning of the off-peak charge period to maintain a
comfortable room temperature if required. After 2 hours the
radiant element will be automatically disabled until the end
of the off-peak charge period.

In circumstances where it will not be necessary to maintain
a high ambient room temperature between the hours of
typically 12am and 2am (for example a commercial
application), this feature can be disabled by removing the
time delay pin on the power enable board (see Fig. 19B ),
which will automatically switch the radiant element off at the
beginning of the off-peak charge period.

19A

19B

RADIANT ELEMENT OVERRIDE

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REASSEMBLY

20

Reconnect the radiant element

connector as shown in Fig 20A.
Hook slots at the bottom of the plinth
over the plinth fixing tabs on the plastic
feet, as shown in Fig. 20B. Slide the
plinth into place as shown in Fig. 20c.
Replace the outer front panel by hooking
onto the two location clips on the top
panel Fig. 20D, 20E & 20F. Swing the
bottom of the front panel gently towards
the radiator Fig. 20G and carefully make
sure any excess cable is fed through
into the base of the radiator Fig. 20H.
When securing the front panel with the
screws provided, ensure the right hand
corner is secured first to avoid trapping
the cable.

Cut the mains cables to length. Ensuring the

electricity supply is disconnected, connect the free
end of the mains cable to a suitable double pole switch
adjacent to the radiator – reinstate the electricity supply.

Note – the double pole switch must be in accordance
with the requirements of the wiring rules.

ON NO ACCOUNT SHOULD ANY SURPLUS CABLE BE PUSHED INSIDE OR BEHIND THE RADIAT OR.

CHECK ALL ELECTRICAL CONNECTIONS FOR TIGHTNESS.

21 22

20A

20E

20F

20D

20C

20B

If the direct acting mains supply connection is to be made

on the left hand side of the radiator the pre-wired cable
must be passed behind the feet and secured using the clips on
the base of the radiator. T wo sets of clip s are already attached
to the base of the radiator to allow the mains cables to travel
parallel to each other , if required. See also Section 4 and Fig. 4.

20G

20H

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IMPORTANT

The wires in the direct acting supply cable are coloured in
accordance with the following code:

GREEN & YELLOW: EARTH
BLUE: NEUTRAL
BROWN: LIVE
BLACK: CONTROL WIRE

The BLACK control wire is designed to carry a signal from a
compatible remote programming device. If, however, a remote
programmer is not being used, the appliance may be
connected to the fixed wiring of the premises simply by
cutting back the BLACK control wire, ensuring that it
terminates within the outer insulating sheath of the supply
cable.

Do NOT connect the BLACK (PILOT) SIGNAL WIRE to earth.
When the programmer drives other radiators, connect the
pilot wires together. Any 240V double-insulated cable may
be used to link pilot wires around the ring main. A low signal
current is used. Suitable connections would be either an
additional single core wire marked or colour coded
appropriately or use a 4 core cable throughout the radiator
ring. As a mains conductor , the pilot wire should be isolated
in accordance with the IEE regulations.

For further details of connection to programming devices,
please refer to the relevant programmer instructions.

ELECTRICAL CONNECTION

REPLACING MAINS WIRE ON DIRECT ACTING SUPPLY CIRCUIT
HEAT RESISTING CABLE MUST BE USED (MIN. T85)

Follow the procedure to remove the outer front.
Remove the PCB Bracket from the bottom of the outer front.
Remove the wire from the connector block and earth screw.
Using a pair of pliers remove the cable grip from the bracket.
The replacement cable will be either 3 core or 4 core.
4 core is only required if a pilot wire is used to control the
radiator from an outside source. For details of connection to
programming devices, please refer to the relevant
Programmer Instructions.

Note: Cable outside diameter to be between 6.4 - 7.4 mm

R

EPLACE CABLE AS FOLLOWS:

Pass new mains cable through hole in side of PCB bracket
connect wires as detailed opposite. Replace cable clamp
ensuring any slack has been pulled back. There will not be
sufficient room for excess cable when the PCB bracket is
replaced onto the outer front.

23

Cleaning
WARNING – ALW A YS DISCONNECT FROM THE

POWER SUPPL Y BEFORE CLEANING THE RADIA TOR.

Do not use detergents, abrasive cleaning powder or polish of
any kind on the body of the radiator.

Allow the radiator to cool, then wipe with a dry cloth to remove
dust and a damp cloth (not wet) to clean off stains. Be careful
not to allow moisture into the radiator.

After Sales Service

Y our Radiator is guaranteed for two years from the date of
purchase. We undertake to repair or exchange free of charge
within this period, any part found to be defective due to a
manufacturing fault. Your rights under this guarantee are
additional to your statutory rights, which in turn are not
affected by this guarantee. Please retain your receipt as
proof of purchase.

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Eco-Response has two heat output modes Comfort (Radiant
Heat) and Background (Retained Heat) . Under normal
operation the temperature control display will always operate
the radiant panel, (Comfort).

Note:- Front Panel should be fully installed onto radiator
and only Peak supply is switched on, with red bar(s)
showing on the temperature control display, before
starting the check procedure.

1. (i) Adjust the “off-peak” control setting (Background

heat) to position no. 10 as follows; press and hold
down the + button on the temperature control
display until 10 red bars are illuminated, continue to
hold the + button for a further 7 seconds and a
single red bar will flash. Use the + button to move
the flashing red bar to the right hand side i. e. the
No. 10 position (shown below).

After 20 seconds the temperature control display
will return to the Comfort control mode.

(ii) Ensure “Off-Peak” supply is in the Off position.

Unscrew the spur from the wall. Check the
continuity on the storage side of the spur. If the
circuit is closed this will confirm that the “off-peak”
storage circuit (background heat) is operational.

(iii) If the “off-peak” circuit shows open circuit and room

temperature is below 25°C, switch off the “peak” front
panel electricity supply and check if the “off-peak”
circuit has now closed. If t he circuit is still open,
check all electrical connections are secure. Only
then phone the customer help line for assistance.

Reconnect spur and switch on radiator.

CHECK PROCEDURE FOR INST ALLERS FOLLOWING INSTALLA TION

2. To check the radiant panel operation (comfort heat).

(i) Adjust the temperature control display as follows;

press down the + button until 10 red bars are
illuminated (shown below). After 2 minutes the
front panel should now feel warm. This will confirm
correct operation.

(ii) If the front panel does not heat up and room

temperature is below 25°C, remove front panel and
ensure there is no damage to front panel or radiant
element and that all electrical connections are
secure. If front panel is still not heating up, phone
the customer help line.

NOTE: If room temperature is above 25°C, radiator

will not operate.

IMPORTANT

Once radiator has been confirmed as fully
operational, use the “Quick Start Guide” to
set up initial customer settings.

Please ensure the “Quick Start Guide” and
the “User Instructions” are left with the
radiator for user information.

THIS CHECK PROCEDURE SHOULD BE CARRIED OUR BY A COMPETENT INSTALLER ONLY. A QUICK ST ART GUIDE AND USER
INSTRUCTIONS ARE A V AILABLE FOR END USERS.

Applied Energy Products Limited

Morley Way
Peterborough
England
PE2 9JJ Telephone: [phone]

This appliance complies with the European Standards EN 60 335-1, EN 60 335-2-61, EN 61000-3-2,
EN 61000-3-3, EN50366, EN 55014-1 and EN55014-2 for Safety & Electromagnetic Compatibility .
These standards cover the requirement of the EMC Directives 89/336 & 73/23