Creative 2030 User Manual

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User Manual
Creative Network Blaster
Wireless LAN USB Adapter 2030
Information in this document is subject to change without notice and does not represent a commitment on the part of Creative Technology Ltd. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the written permission of Creative Technology Ltd. The software described in this document is furnished under a license agreement and may be used or copied only in accordance with the terms of the license agreement. It is against the law to copy the software on any other medium except as specifically allowed in the license agreement. The licensee may make one copy of the software for backup purposes.
Version 1.1 May 2002
Network Blaster is a registered trademark of Creative Technology Ltd.
Broadxent Pte Ltd is a subsidiary of Creative Technology Ltd.
IBM is a registered trademark of International Business Machines Corporation.
Intel and Pentium are registered trademarks of Intel Corporation.
Microsoft, MS-DOS, Windows, and the Windows logo are registered trademarks of Microsoft Corporation.
All other products are trademarks or registered trademarks of their respective owners. All rights reserved.
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Contents
Safety Precautions
General Safety.........................................................................................vii
FCC Radiation Exposure Statement ...........................................................viii
Introduction
Before You Begin ..................................................................................... xi
Package Contents ........................................................................... xi
Recording Model and Serial Numbers ................................................ xi
Minimum System Requirements ....................................................... xi
Document Conventions.............................................................................xii
1 About Wireless LAN
Wireless LAN ......................................................................................... 1-1
Installation................................................................................... 1-1
Cost ............................................................................................ 1-1
Speed.......................................................................................... 1-1
Mobility ....................................................................................... 1-1
Scalability .................................................................................... 1-1
Ad-hoc mode ........................................................................ 1-2
Infrastructure mode............................................................... 1-2
Flexibility ..................................................................................... 1-2
2 Installing Hardware
About Rear View of Wireless LAN USB Adapter .......................................... 2-1
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3 Installing and Uninstalling Drivers and
Configuration Utility
Installing Drivers and Configuration Utility ................................................3-2
In Windows 98SE.......................................................................... 3-2
In Windows 2000.......................................................................... 3-8
In Windows Me........................................................................... 3-14
In Windows XP ........................................................................... 3-19
Uninstalling Drivers and Configuration Utility ........................................... 3-25
4 Configuring the Wireless LAN USB Adapter
Configuration Utility Icon ............................................................... 4-1
Configuring Settings....................................................................... 4-2
Configuration Settings .................................................................... 4-3
Site Survey Settings...................................................................... 4-4
Encryption Settings........................................................................ 4-5
Advanced Settings ........................................................................ 4-6
Utility Information......................................................................... 4-7
Configuring Settings In Windows XP.........................................................4-8
Using the Wireless Network Connection ........................................... 4-8
Encryption settings ................................................................4-9
Network Status ................................................................... 4-11
Using the Configuration Utility ...................................................... 4-12
Notes on Wireless LAN Configuration ...................................................... 4-13
5 Configuring Your Computer’s Network Settings
Network Configuration in Windows 98 SE/Me ............................................5-2
Network Configuration in Windows 2000...................................................5-5
Network Configuration in Windows XP ......................................................5-6
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Appendixes
ASpecifications
Wireless Interface.................................................................. A-1
USB Interface .......................................................................A-1
Antenna ...............................................................................A-1
Frequency Range...................................................................A-1
Modulation............................................................................ A-1
Channels ..............................................................................A-1
Data Rate ............................................................................. A-1
Output Power........................................................................A-1
Coverage Area (outdoor)........................................................A-1
Power Supply........................................................................A-1
Indicator LEDs.......................................................................A-2
Safety and Regulatory............................................................A-2
Physical Dimensions...............................................................A-2
Weight .................................................................................A-2
B Troubleshooting
Problems with Wireless LAN USB Adapter .................................................B-1
In Windows 98SE/Me/2000............................................................ B-1
In Windows XP ..............................................................................B-2
Problems with Software ..........................................................................B-2
If the Network Blaster 2030-01 Setup dialog box does not appear ............... B-4
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C Frequently Asked Questions (FAQs)
DGlossary
E Service and Warranty Information
The Americas ........................................................................................ E-1
Product Return .............................................................................. E-1
Tech Support.................................................................................E-2
Warranty Information..................................................................... E-3
Asia...................................................................................................... E-4
Helpline Information....................................................................... E-6
For South Africa ....................................................................E-6
For Malaysia.......................................................................... E-6
For Hong Kong & Macau ......................................................... E-7
For the rest of the Asia Pacific region ....................................... E-7
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Safety Precautions
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Safety Precautions

General Safety

To avoid the risk of fire, electric shock or personal injury, read the following before operating the product:
Do not expose Wireless LAN USB Adapter to direct sunlight or excessive heat.Keep Wireless LAN USB Adapter in a place where there is minimum risk of liquid
spillage on it.
Do not place Wireless LAN USB Adapter in surroundings where the temperature
is over 40°C (104°F).
Avoid humid conditions. Do not place the product near a water source or outlet
such as a bath tub, sink, wash bowl, laundry tub, swimming pool, or a wet or humid wall.
Never clean the Wireless LAN USB Adapter with a damp cloth or liquid cleaner.Do not press or bend the electrical power cord; do not place any weight on it.In the event of a gas leak, do not use an electrical switch or any telephone
equipment connected to a power outlet found in the vicinity of the leak.
Do not use any electric product, electric cord, or power socket that is even
partially damaged.
Do not tamper with the internal assembly or circuit board of the Wireless LAN USB
Adapter — none of its parts are user replaceable.
Allow only qualified personnel to service or repair the Wireless LAN USB Adapter,
if such is necessary.
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FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm (8 inches) between the in-built antennas and your body.
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Introduction
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Introduction

Welcome to Creative Wireless World! Connect the Creative Network Blaster Wireless LAN USB Adapter 2030 to your computer, and your computer becomes a wireless networking station. Using radio frequency (RF) signals, your computer will be able to share network resources and access other stations within a wired or wireless Local Area Network using Ad-hoc (peer-to-peer) and Infrastructure network modes.
Communication with a wired network is through an access point.
Introduction x
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Before You Begin

This section contains information you should know about before using this manual. Read the information carefully before proceeding further.

Package Contents

Recording Model and Serial Numbers

Minimum System Requirements

Wireless LAN USB Adapter 2030USB cableQuick Installation GuideCD-ROM containing drivers, utility, and User Manual.
You r Wireless LAN USB Adapter has a model number and a serial number located on the bottom side. After removing the Wireless LAN USB Adapter from its packaging, write down its model and serial numbers for future reference. You will need to quote these numbers when contacting our Technical Support office.
The following are the minimum system requirements:
Intel Pentium20 MB of free hard disk space32 MB RAM (64 MB recommended)Microsoft Windows
Windows Millennium (Me) or Windows XP
One available USB port enabled (version 1.0 compliant)CD-ROM drive
®
II 233 MHz processor or equivalent
®
98 Second Edition (SE), Windows 2000,
Introduction xi
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Document Conventions

This manual uses the following conventions to help you locate and identify the information that you need.
Table i: Document conventions
Text Element Use
This notepad icon indicates information that is of particular importance and should be considered before continuing.
This alarm clock icon indicates that failure to adhere to directions may result in loss of data or damage to your system.
The warning sign indicates that failure to adhere to directions may result in bodily harm or life threatening situations.
Introduction xii
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1
About Wireless LAN
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About Wireless LAN

Wireless LAN

Installation

Cost

Speed

Mobility

Scalability

Wireless Local Area Network (WLAN), compared to a traditional wired LAN, is easy to setup and manage, so it saves you time and money.
A WLAN combines data connectivity with user mobility. You can move around in a room or move from one floor to another without being disconnected from the LAN. In most companies, a wireless LAN is an extension of a wired network. However, in small offices or hard-to-wire areas, it may be the only LAN solution.
Installing a WLAN is easy, convenient, and fast.
A WLAN is cost effective, as you do not have to install cables into your walls and floors. Multiple Internet users can share a single IP address.
A WLAN provides data speeds of up to 11 Mbps, which increases the access rate to shared resources.
Unlike wired networks, a WLAN allows you to move around on a floor or building, or even across buildings, and still remain connected to the network.
You can choose to configure your WLAN to Ad-hoc mode or Infrastructure mode. In Ad-hoc mode, a wireless computer (client) communicates with other wireless stations directly. In Infrastructure mode, wireless clients connect to an access point via radio waves, and the access point connects to other wireless and wired clients. It is easy to configure a WLAN when you need to switch from one topology to another.
About Wireless LAN 1-1
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Ad-hoc mode
In an Ad-hoc network, also known as a Peer­to-Peer network, each workstation in the network is both a server and a wireless client. Users on the network can share files, printers, drives and other peripherals, and access the Internet using a shared modem, as shown in Figure 1-1. However, users can only communicate with other WLAN computers that are in the WLAN workgroup and that are within a fixed range.
Internet
Printer
Figure 1-1: Ad-hoc network.
Infrastructure mode

Flexibility

In an Infrastructure network, wireless clients connect to an access point that is connected to a wired LAN, as shown in Figure
Intern et
Intern et
Access Point
Wireless Clients
Wireless Clients
1-2. The access point allows a user on a wireless LAN to access an existing wired network, to connect to the Internet, E-mail,
Ethernet LAN
Ethernet LAN
transfer files, and to share a printer. Moreover, the access point manages the bandwidth to maximize bandwidth utilization.
Figure 1-2: Infrastructure network.
Adding new users and rearranging office space is convenient as it does not require any additional wiring.
About Wireless LAN 1-2
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2
Installing Hardware
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Installing Hardware

Creative Network Blaster Wireless LAN USB Adapter 2030 is equipped with a USB port that allows you to connect it to a computer. This chapter guides you through the process of setting up your Wireless LAN USB Adapter to the USB port of a desktop computer.

About Rear View of Wireless LAN USB Adapter

The USB port is located at the rear of the adapter (see Figure 2-1).
USB PORT
Figure 2-1: Rear view of the Network Blaster Wireless LAN
USB Adapter
Installing Hardware 2-1
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The Wireless LAN USB Adapter is shown in Figure 2-2. It has a built­in antenna for the transmission and reception of the radio frequency (RF) waves.
Power LED Indicates power status. The LED turns on when Wireless LAN USB Adapter, which gets its power from your computer, is turned on.
Link LED Indicates link status. The LED turns on when the adapter is active.
USB port
Your Wireless LAN USB Adapter comes with a USB cable that has different types of USB connectors at both ends (see Figure 2-3). The type A connector of the USB cable is the most common connector that fits into a USB port of a desktop computer. The type B connector of the USB cable connects to the USB port of your Wireless LAN USB Adapter.
Figure 2-2: Network Blaster Wireless
LAN USB Adapter
Type A
Figure 2-3: The USB cable connectors
Installing Hardware 2-2
Type B
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3
Installing and Uninstalling Drivers and Configuration Utility
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Installing and Uninstalling Drivers and Configuration Utility

Before you begin to install the drivers for your Creative Network Blaster Wireless LAN USB Adapter 2030, be sure that your computer has USB ports and they are enabled, as there are some motherboards with disabled USB ports. In addition,
Install the drivers only after you have installed the hardware.
some motherboards have USB interface with the USB ports extension but no ports, which means that you should purchase your own USB port and plug it to your computer’s motherboard’s USB interface. For more information on how to enable or install the USB port extension with USB interface only, consult your motherboard user guide or vendor.
Installing and Uninstalling Drivers and Configuration Utility 3-1
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Installing Drivers and Configuration Utility

In Windows 98SE

1. Turn on your computer.
2. With the USB cable provided, connect Wireless LAN USB Adapter to your computer. Windows automatically detects the USB device. The Add New Hardware Wizard dialog box similar to Figure 3-1 appears.
3. Click the Next button.
Figure 3-1: Add New Hardware
Wizard dialog box
Installing and Uninstalling Drivers and Configuration Utility 3-2
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4. In the dialog box similar to Figure 3-2, click the Search for the best driver for your device (Recommended) option, and click the Next button.
5. In the dialog box similar to Figure 3-3, click the CD-ROM drive check box to select it. Insert the installation CD into the CD-ROM drive, and click the Next button.
Installing and Uninstalling Drivers and Configuration Utility 3-3
Figure 3-2: Add New Hardware
Wizard dialog box
Figure 3-3: Add New Hardware
Wizard dialog box
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6. In the dialog box similar to Figure 3-4, click the Next button.
7. If the message box similar to Figure 3-5 appears, insert the Windows 98SE CD into the CD-ROM drive, then click the OK button. The Copying Files dialog box appears (see Figure 3-5).
8. In the Copy files from box, type E:\Win98 (where E: represents your CD-ROM drive), and then click the OK button.
Installing and Uninstalling Drivers and Configuration Utility 3-4
Figure 3-4: Add New Hardware
Wizard dialog box
Figure 3-5: Insert Disk message box and
Copying Files dialog box
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9. In the next dialog box similar to Figure 3-6, click the Finish button.
10.When prompted, restart your computer. Make sure the installation CD is in the CD-ROM drive.
If the installation CD is not inserted into the CD-ROM drive, the Wireless Utility Setup message appears after the system restarts. Insert the installation CD and click the Retry button.
Figure 3-6: Add New Hardware
Wizard dialog box
11.After restarting your computer, the Network Blaster 2030-01 Setup dialog box similar to Figure 3-7 appears.
12.Click the Next button.
Figure 3-7: Network Blaster 2030-01
Setup dialog box
Installing and Uninstalling Drivers and Configuration Utility 3-5
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13.When the dialog box similar to Figure 3-8 appears, click the Next button.
14.When the dialog box similar to Figure 3-9 appears, click the Next button.
Installing and Uninstalling Drivers and Configuration Utility 3-6
Figure 3-8: Network Blaster 2030-01
Setup dialog box
Figure 3-9: Network Blaster 2030-01
Setup dialog box
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15.When the dialog box similar to Figure 3-10 appears, click the Next button.
16.When the dialog box similar to Figure 3-11 appears, click the Finish button.
Installing and Uninstalling Drivers and Configuration Utility 3-7
Figure 3-10:Network Blaster 2030-01
Setup dialog box
Figure 3-11:Network Blaster 2030-
01 Setup dialog box
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After you have installed the Wireless LAN USB Adapter’s drivers, you must configure the Wireless LAN USB Adapter’s settings. See “Configuring the Wireless LAN USB Adapter” on page 4-1.
Congratulations! You have successfully installed the Wireless LAN USB Adapter’s drivers and Configuration Utility. The Configuration Utility icon (see Figure 3-12) appears on the taskbar near the clock.
To close the Configuration Utility, right-click its icon, and select Exit.
Figure 3-12:Configuration Utility
icon

In Windows 2000

1. Turn on your computer.
2. With the USB cable provided, connect Wireless LAN USB Adapter to your computer. Windows automatically detects the USB device. The Found New Hardware Wizard dialog box similar to Figure 3-13 appears.
3. Click the Next button.
Figure 3-13:Found New Hardware
Wizard dialog box
Installing and Uninstalling Drivers and Configuration Utility 3-8
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4. In the dialog box similar to Figure 3-14 appears, click the Search for a
suitable driver for your device (recommended) option, and click the Next button.
5. In the dialog box similar to Figure 3-15, click the CD-ROM drives check box to select it. Insert the installation CD into the CD-ROM drive, and click the Next button.
Installing and Uninstalling Drivers and Configuration Utility 3-9
Figure 3-14:Found New Hardware
Wizard dialog box
Figure 3-15:Found New Hardware
Wizard dialog box
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6. In the dialog box similar to Figure 3-16, click the Next button.
7. If the dialog box similar to Figure 3-17 appears, click the Yes button.
Installing and Uninstalling Drivers and Configuration Utility 3-10
Figure 3-16:Found New Hardware
Wizard dialog box
Figure 3-17:Digital Signature Not
Found dialog box
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8. In the dialog box similar to Figure 3-18, click the Finish button.
9. In the Network Blaster 2030-01 Setup dialog box similar to Figure 3-19, click the Next button.
Installing and Uninstalling Drivers and Configuration Utility 3-11
Figure 3-18:Found New Hardware
Wizard dialog box
Figure 3-19:Network Blaster 2030-01
Setup dialog box
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10.When the dialog box similar to Figure 3-20 appears, click the Next button.
11.When the dialog box similar to Figure 3-21 appears, click the Next button.
Installing and Uninstalling Drivers and Configuration Utility 3-12
Figure 3-20:Network Blaster 2030-01
Setup dialog box
Figure 3-21:Network Blaster 2030-01
Setup dialog box
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12.When the dialog box similar to Figure 3-22 appears, click the Next button.
13.When the dialog box similar to Figure 3-23 appears, click the Finish button.
Installing and Uninstalling Drivers and Configuration Utility 3-13
Figure 3-22:Network Blaster 2030-01
Setup dialog box
Figure 3-23:Network Blaster 2030-01
Setup dialog box
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After you have installed the Wireless LAN USB Adapter’s drivers, you must configure the Wireless LAN USB Adapter’s settings. See “Configuring the Wireless LAN USB Adapter” on page 4-1.
Congratulations! You have successfully installed the Wireless LAN USB Adapter’s drivers and Configuration Utility. The Configuration Utility icon (see Figure 3-24) appears on the taskbar near the clock.
To close Configuration Utility, right-click its icon, and select Exit.
Figure 3-24:Configuration Utility
icon

In Windows Me

1. Turn on your computer.
2. With the USB cable provided, connect Wireless LAN USB Adapter to your computer. Windows automatically detects the USB device. The Add New Hardware Wizard dialog box similar to Figure 3-25 appears.
3. Click the Automatic search for a better driver (Recommended) option. Insert the installation CD into the CD-ROM drive, and click the Next button.
Figure 3-25:Add New Hardware Wizard
dialog box
Installing and Uninstalling Drivers and Configuration Utility 3-14
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4. In the dialog box similar to Figure 3-26, click the Finish button.
5. When prompted, restart your computer. Make sure the installation CD is in the CD-ROM drive.
Figure 3-26:BritePort Wireless LAN USB Adapter
Setup Program dialog box
Installing and Uninstalling Drivers and Configuration Utility 3-15
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If the installation CD is not inserted into the CD-ROM drive, the Wireless Utility Setup message appears after the system restarts. Insert the installation CD and click the Retry button.
6. After restarting your computer, the Network Blaster 2030-01 Setup dialog box similar to Figure 3-27 appears.
7. Click the Next button.
Figure 3-27:BritePort Wireless LAN USB Adapter
Setup Program dialog box
8. When the dialog box similar to Figure 3-28 appears, click the Next button.
Figure 3-28:Network Blaster 2030-01
Installing and Uninstalling Drivers and Configuration Utility 3-16
Setup dialog box
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9. When the dialog box similar to Figure 3-29 appears, click the Next button.
10.When the dialog box similar to Figure 3-30 appears, click the Next button.
Installing and Uninstalling Drivers and Configuration Utility 3-17
Figure 3-29:Network Blaster 2030-01
Setup dialog box
Figure 3-30:Network Blaster 2030-01
Setup dialog box
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After you have installed the Wireless LAN USB Adapter’s drivers, you must configure the Wireless LAN USB Adapter’s settings. See “Configuring the Wireless LAN USB Adapter” on page 4-1.
11.When the dialog box similar to Figure 3-31 appears, click the Finish button. If prompted, restart your computer.
Figure 3-31:BritePort Wireless LAN USB Adapter
Congratulations! You have successfully installed the Wireless LAN USB Adapter’s drivers and Configuration Utility. The Configuration Utility icon appears on the taskbar near the clock (see Figure 3-32).
To close Configuration Utility, right-click its icon, and select Exit.
Setup Program dialog box
Figure 3-32:Configuration Utility
icon
Installing and Uninstalling Drivers and Configuration Utility 3-18
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In Windows XP

1. Turn on your computer.
2. With the USB cable provided, connect Wireless LAN USB Adapter to your computer. Windows automatically detects the USB device. The Found New Hardware Wizard dialog box similar to Figure 3-33 appears.
3. Insert the installation CD into the CD-ROM drive, and click the Install
the software automatically (Recommended) option.
4. Click the Next button.
Figure 3-33:Found New Hardware
Wizard dialog box
Installing and Uninstalling Drivers and Configuration Utility 3-19
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5. In the dialog box similar to Figure 3-34, click the Finish button.
Figure 3-34:Microsoft warning message
Figure 3-34:Found New Hardware
Wizard dialog box
Installing and Uninstalling Drivers and Configuration Utility 3-20
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If the Network Blaster 2030-01 Setup dialog box does not appear, go to the Start menu and click Run. In the Run dialog box, type in E:\wlsetup.exe (where E: can be replaced by the actual letter assigned to your CD-ROM drive) and click the OK button.
6. In the Network Blaster 2030-01 Setup dialog box similar to Figure 3-35, click the Next button.
Figure 3-35:Network Blaster 2030-01
Setup dialog box
7. When the dialog box similar to Figure 3-36 appears, click the Next button.
Figure 3-36:Network Blaster 2030-01
Installing and Uninstalling Drivers and Configuration Utility 3-21
Setup dialog box
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8. After the dialog box similar to Figure 3-37 appears, click the Next button.
9. When the dialog box similar to Figure 3-38 appears, click the Next button.
Figure 3-37:Network Blaster 2030-01
Setup dialog box
Figure 3-38:Network Blaster 2030-01
Installing and Uninstalling Drivers and Configuration Utility 3-22
Setup dialog box
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10.When the dialog box similar to Figure 3-39 appears, click the Finish button.
Figure 3-39:Network Blaster 2030-01
Setup dialog box
Installing and Uninstalling Drivers and Configuration Utility 3-23
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After you have installed the Wireless LAN USB Adapter’s drivers, you must configure the Wireless LAN USB Adapter’s settings. See “Configuring the Wireless LAN USB Adapter” on page 4-1.
Congratulations! You have successfully installed the Wireless LAN USB Adapter’s drivers and Configuration Utility. The Configuration Utility icon (see Figure 3-40) appears on the taskbar near the clock.
To close Configuration Utility, right-click its icon, and select Exit.
Figure 3-40:Configuration Utility
icon
Installing and Uninstalling Drivers and Configuration Utility 3-24
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Uninstalling Drivers and Configuration Utility

At times, you may need to uninstall, and then reinstall the drivers to correct problems, or make version upgrades. The following instructions tell you how to uninstall the applications in all Windows operating systems:
1. Close all applications.
2. Click Start -> Programs (or All Programs) -> Network Blaster 2030-01 -> Uninstall. The Confirmation Uninstallation dialog box appears.
3. Click the OK button. If the Shared File Detected dialog boxes appear, click the No button.
4. If prompted, restart your computer.
Installing and Uninstalling Drivers and Configuration Utility 3-25
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Configuring the Wireless LAN
4
USB Adapter
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Configuring the Wireless LAN USB Adapter

Before you use the Creative Network Blaster Wireless LAN USB Adapter 2030, you may want to configure the card in the Configuration Utility.
Refer to the Glossary chapter for definitions of technical terms.
If you want to use your computer in Peer-to-Peer network or Ad-hoc mode, all the wireless stations must have the same settings for Service Set Identifier (SSID), channel, and Wired Equivalent Privacy (WEP) if any. For more information, see “Ad­hoc mode” on page 1-2.
In the Infrastructure mode, the wireless stations and the Access Point must have the same settings for SSID and WEP (if any). For more information, see “Infrastructure mode” on page 1-2.

Configuration Utility Icon

The Configuration Utility icon (Figure 4-1) appears on your computer taskbar after you have installed the drivers and Configuration Utility. It does not appear if the Wireless LAN USB Adapter is not connected to your computer.
The color of the Configuration Utility icon tells you the status of the Wireless LAN USB Adapter:
Green: In the Infrastructure mode, you are connected to an access point and the radio frequency (RF) signal strength is good. However, this does not ensure that your computer will be able to communicate with the access point. In the Ad-hoc mode, the icon is always green, except while scanning the network.
Yellow: You are connected to an access point and the signal strength is poor.
Red: In Infrastructure or Ad-hoc mode, you are scanning the network.
Configuring the Wireless LAN USB Adapter 4-1
Figure 4-1: Configuration Utility
icon
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Configuring Settings

The Link Quality and Signal Strength information appear only in the default Infrastructure mode, and not in Ad-hoc mode.
1. If the Configuration Utility icon does not appear on the taskbar, click Start ->
Programs (or All Programs)-> Network Blaster 2030-01 -> Network Blaster Wireless LAN USB Adapter utility.
2. Double-click the Configuration Utility icon on the taskbar just near the clock
(see Figure 4-1). The Configuration Utility dialog box similar to Figure 4-2 appears.
3. Click the Link Info tab. The status of your wireless connection is displayed.
4. Click the Re-Scan button to locate and re-connect the network.
State box
Displays the MAC Address of the network device which is currently connected to your Wireless LAN USB adapter.
Current Channel box
Displays the channel that the Wireless LAN USB Adapter is operating in.
Current Service Set Identifier box
Displays the SSID of the connected network device
Figure 4-2: Link Info tab
Configuring the Wireless LAN USB Adapter 4-2
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Configuration Settings

A profile is a set of pre-defined values.
Service Set Identifier (SSID) is case sensitive.
1. Click the Configuration tab (see
Figure 4-3). In this tab, you can change the default configuration settings below.
2. To create a new profile, click the Profile
box, and then type a name in the box.
3. Click the Create button.
4. To switch between profiles, click the Profile
box, and then click the profile that you want.
5. Click the Activate button.
6. To remove a profile, click the Profile box,
and then click the profile that you want.
7. Click the Remove button.
8. Click the Operating Mode box.
If you are connecting to a network through an access point, click Infrastructure.
Figure 4-3: Configuration tab
If you are connecting to a network without an access point, click Ad-hoc.
9. Click the Service Set Identifier (SSID) box.
In Infrastructure mode, set the SSID to the SSID of the access point. In Ad-hoc mode, set the SSID to the SSID of the Ad-hoc station you want to connect.
10.Click the Transfer Rate box, and then click the transfer rate that you want.
11.Click the Channel box.
In Infrastructure mode, you need not set the channel. The channel for the access point is already set for you. In Ad-hoc mode, set the channel to the channel of the Ad-hoc station you want to connect.
Configuring the Wireless LAN USB Adapter 4-3
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12.To set the Wireless LAN USB Adapter to power saving mode, click the Power
Saving Mode box, and then click Enabled.
In Ad-hoc mode, the Power Saving Mode is not supported.
13.Click the Apply Changes button to save the settings.

Site Survey Settings

The entries in the Link Info tab is automatically updated to reflect the selected Access Point or ad-hoc station.
1. Click the Site Survey tab (see Figure 4-4).
2. Click the Search button to display or
refresh the list of available Access Points or ad-hoc stations.
3. Click the Access Point or a wireless network
device you want to link with.
4. Click the Connect button.
Your computer automatically connects to the selected Access Point or wireless network device.
Figure 4-4: Site Survey tab
Configuring the Wireless LAN USB Adapter 4-4
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Encryption Settings

•For Wired Equivalent
Privacy (WEP) you have
three options: Disabled, 64 Bits, and 128 Bits. All wireless network devices in a Local Area Network (LAN) must have the same WEP settings and WEP key entry for this feature to work. If WEP is disabled, the data is not encrypted before being transmitted. To enable encryption, you must select either 64 Bits or 128 Bits.
• The type of Encryption option to use depends on your Access Point encryption settings.
• Use “0”s for unused keys.
1. Click the Encryption tab (see Figure 4-5). To enable WEP, click the Encryption (WEP) box, and then click the number of bits that you want.
2. The type of encryption option depends on your access point encryption settings. If you want to create a WEP key entry using a passphrase, click the Create with Passphrase option, and then type a series of alphanumeric characters in the Passphrase box. A series of hexadecimal values will be created automatically.
3. If you want to create a WEP key entry manually, click the Manual Entry option. By default, hexadecimal values are used. For more information, see “Hexadecimal” on page D-4.
Figure 4-5: Encryption tab
4. If you want to use ASCII code for the encryption keys, click the ASCII check box to select it, and then complete the key table with random ASCII characters. Initially, you may need to fill in all the key entries. These keys serve as passwords that encrypt your data before transmission.
5. Click the Default Tx Key box, and then click the key that you want to use to encrypt your data with.
6. Click the Apply Changes button to save the settings.
Configuring the Wireless LAN USB Adapter 4-5
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Advanced Settings

You are advised to use the manufacturer’s default values. If you have changed the original settings, and would like to return to the default settings, click the Restore Defaults button.
1. Click the Advanced tab (see Figure 4-6).
2. Click and drag the Fragmentation Threshold and RTS/CTS Threshold sliders to the rate you want.
3. The Security box will only be highlighted when WEP is enabled. Click the Authentication Type box, and then click the option that matches your access point.
4. Click the Preamble Type box, and then click the preamble type that you want.
5. Click the Apply Changes button to save the settings.
Figure 4-6: Advanced tab
Configuring the Wireless LAN USB Adapter 4-6
Page 53

Utility Information

1. Click the About tab (see Figure 4-7). This displays the driver, configuration utility and firmware versions.
2. Click the OK button.
Figure 4-7: About tab
Configuring the Wireless LAN USB Adapter 4-7
Page 54
Configuring Settings In
You can choose to configure your Wireless LAN USB Adapter using the Wireless Network Connection in Windows XP, or the Configuration Utility provided in the installation CD.
Windows XP

Using the Wireless Network Connection

To configure your Wireless LAN USB Adapter using the Wireless Network Connection, go to “Using the Wireless Network Connection” on page 4-8.
To configure your Wireless LAN USB Adapter using the Configuration Utility, go to “Using the Configuration Utility” on page 4-12.
1. After you install the drivers, the Wireless Network Connection icon appears on the taskbar.
2. Right-click the Wireless Network Connection icon (Figure 4-8) on the taskbar, and then click View Available Wireless Networks.
3. When the Connect to Wireless Network dialog box similar to Figure 4-9 appears, click the available network that you want. If necessary, enter the WEP key in the Network key field.
4. Click the Connect button. Your computer automatically connects to the selected network.
Figure 4-9: Connect to Wireless
Network dialog box
Figure 4-8
Configuring the Wireless LAN USB Adapter 4-8
Page 55
Encryption settings
If you cannot find your Access Point, click the Refresh button.
1. Right-click the Wireless Network Configuration icon on the taskbar, and then click View Available Networks.
2. When the Connect to Wireless Network dialog box similar to Figure 4-9 appears, click the Advanced button.
3. A Wireless Network Connection Properties dialog box similar to Figure 4-10 will pop up. If your Access Point or ad-hoc server appears in the Preferred Networks section, click on it and click the Properties button.
If your Access Point or ad-hoc server does not appear in the Preferred networks section, then click the Refresh button, the click the network that you want from the list of available networks, then click the Configure button.
Figure 4-10:Wireless Network
Configuring the Wireless LAN USB Adapter 4-9
Connection Properties dialog
box
Page 56
•For Wired Equivalent
Privacy (WEP) you have
three options: Disabled,
64 Bits (40-bits), and 128 Bits (104 bits). All
wireless network devices in a Local Area Network (LAN) must have the same WEP settings and WEP key entry for this feature to work. If WEP is disabled, the data is not encrypted before being transmitted. For enabling encryption, you must select either 64 Bits or 128 Bits.
• The type of Encryption option to use depends on your Access Point encryption settings.
4. When the Wireless Network Properties dialog box similar to Figure 4-11 appears, click the Data Encryption (WEP enabled) check box to select it.
5. Click the The key is provided for me automatically check box to deselect it.
6. Complete the Network key box with random hexadecimal values or ASCII characters. These keys serve as passwords that encrypt your data before transmission.
7. Click the OK button.
Figure 4-11:Wireless Network
Properties dialog
box
Configuring the Wireless LAN USB Adapter 4-10
Page 57
Network Status
The Wireless Network Connection status dialog box will not appear if the Wireless LAN USB adapter is not currently connected to a wireless network.
1. Double-click the Wireless Network Connection icon on the taskbar.
2. When the Wireless Network Connection Status dialog box similar to Figure 4-12 appears, click the General tab. This displays the connection status, duration, speed and signal strength.
Figure 4-12:Wireless Network
Connection Status
dialog box
3. Click the Support tab. A dialog box similar to Figure 4-13 that displays the address type, IP address, subnet mask and default gateway appears.
Figure 4-13:Wireless Network
Configuring the Wireless LAN USB Adapter 4-11
Connection Status dialog box
Page 58

Using the Configuration Utility

When Wireless Network Connection is enabled, you cannot use the Configuration Utility to configure the settings. Therefore, the Wireless Network Connection needs to be disabled.
1. Right-click the Configuration Utility icon (Figure 4-1) on the taskbar, and then click Exit.
2. Right-click the Wireless Network Connection icon (Figure 4-8) on the taskbar, and then click View Available Wireless Networks.
3. When the Connect to Wireless Network dialog box similar to Figure 4-9 appears, click the Advanced button.
4. When the Wireless Network Connection Properties dialog box similar to Figure 4-10 appears, click the Use Windows to configure my wireless network settings check box to clear it. If you want to use the Wireless Network Connection later, be sure to click this check box to select it.
5. Click the OK button.
For the remaining steps, refer to “Configuring Settings” on page 4-2.
Configuring the Wireless LAN USB Adapter 4-12
Page 59

Notes on Wireless LAN Configuration

When configuring a wireless LAN (WLAN), take note of the following points: Start by determining the areas to be networked, the number of users and the
type of devices to be used. Then determine the number of Access Points required and where they should be placed.
An Access Point provides a data rate of up to 11 Mbps, which is shared by all
wireless clients in the area covered by the Access Point. If two Access Points are placed close to each other, they can simultaneously provide a data rate of up to 22 Mbps. However, they must operate in non-overlapping channels. Two Access Points placed close to each other and operating on the same channel can provide only one 11 Mbps per channel.
Optimize the performance of the WLAN by ensuring that the distance between
two Access Points is not too large. In most buildings, WLAN cards operate within a range of 100 to 300 feet (30 to 91 meters), depending on the thickness and structure of the walls. Under normal conditions, an Access Point provides a coverage of up to 150 feet (46 meters). However, in offices with walls or cube walls, the coverage is only around 80 feet (24 meters).
Radio waves can pass through walls and glass but not metal. If the signal on the
other side of a wall is weak, it may be that the wall has reinforcing metal in its structure. Install another Access Point to circumvent this problem or move the Access Point to another location.
Floors usually have metal girders and metal reinforcing struts that weaken radio
waves.
Configuring the Wireless LAN USB Adapter 4-13
Page 60
5
Configuring Your Computer’s Network Settings
Page 61

Configuring Your Computer’s Network Settings

This chapter explains how to configure your computer’s network settings in Windows 98 SE, Windows Me, Windows 2000 and Windows XP.
Before you begin to configure a computer, be sure that the computer has a functioning Network Interface Card (NIC). If your computer is a wireless client of the Wireless LAN Access Point 2100, the Wireless LAN USB Adapter 2030 is your NIC.

Network Configuration in Windows 98 SE/ Me

1. Start -> Settings -> Control Panel.
2. Double-click the Network icon.
3. When the dialog box similar to Figure 5-1
appears, click the Configuration tab.
4. Click your Ethernet card to highlight it, for
example, TCP/IP->PRO/100+ Management Adapter (10/100) and then click the Properties button.
Figure 5-1
Configuring Your Computer’s Network Settings 5-2
Page 62
5. When the dialog box similar to Figure 5-2
appears, click the IP Address tab. If you are using a Dynamic IP address, proceed to step 6. For users with a Static IP address, go to step 8.
6. Click the Obtain an IP address
automatically option to select it and click the OK button.
7. Click the OK button.
8. When Windows prompts you to restart your
computer, click the Yes button to restart your computer. This completes the Ethernet configuration, therefore skip the remaining steps.
9. Click the Specify an IP Address option to
select it.
10.Type the relevant information in the IP
Address and Subnet Mask boxes, and then click the Gateway tab.
11.When the dialog box similar to Figure 5-3
appears, type the new gateway address in the New gateway box, and then click the Add button.
12.Click the DNS Configuration tab
Figure 5-2
Figure 5-3
Configuring Your Computer’s Network Settings 5-3
Page 63
13.When the dialog box similar to Figure 5-4
appears, click the Enable DNS option to select it.
14.Type the relevant information in the Host,
Domain and DNS Server Search Order boxes and then click the Add button.
15.Click the OK button.
16.Click the OK button.
17.When Windows prompts you to restart your
computer, click the Yes button to allow the settings to take effect and complete your configuration.
Figure 5-4
Configuring Your Computer’s Network Settings 5-4
Page 64

Network Configuration in Windows 2000

1. Start -> Settings -> Control Panel.
2. Double-click the Network icon.
3. Right-click the Local Area Connection
icon and then click Properties from the list to select it.
4. When the dialog box similar to Figure 5-5
appears, select Internet Protocol (TCP/ IP) and then click the Properties button.
5. When the dialog box similar to Figure 5-6
appears, click the Obtain an IP address automatically option and proceed to step 7 If you are using a Dynamic IP Address. Continue with step 6 if you are using a static IP address.
6. Click the Use the following IP Address
option to select it and type the relevant information in the IP Address, Subnet
mask, Default gateway, Preferred DNS server and Alternate DNS server boxes.
7. Click the OK button.
8. When the Local Area Connection
Properties dialog box appears, click the OK button to complete the configuration.
Figure 5-5
Figure 5-6
Configuring Your Computer’s Network Settings 5-5
Page 65

Network Configuration in Windows XP

1. Start -> Control Panel.
2. Double-click the Network Connections
icon.
3. Right-click the Local Area Connection
icon and then click Properties from the list to select it.
4. When the dialog box similar to Figure 5-7
appears, select Internet Protocol (TCP/ IP) and then click the Properties button.
Figure 5-7
Configuring Your Computer’s Network Settings 5-6
Page 66
5. When the dialog box similar to Figure 5-8
appears, click the Obtain an IP address automatically option and proceed to step 7 If you are using a Dynamic IP Address. Continue with step 6 if you are using a static IP address.
6. Click the Use the following IP Address
option to select it and type the relevant information in the IP Address, Subnet
mask, Default gateway, Preferred DNS server and Alternate DNS server boxes.
7. Click the OK button.
8. When the Local Area Connection
Properties dialog box appears, click the OK button to complete the configuration.
Figure 5-8
Configuring Your Computer’s Network Settings 5-7
Page 67
A
General Specifications
Page 68

Specifications

This appendix lists the general specifications of your wireless LAN USB adapter.

Wireless Interface

USB Interface

Antenna

Frequency Range

Modulation

Channels

Data Rate

Output Power

Coverage Area (outdoor)

Power Supply

IEEE 802.11b compliantWEP security support (64-bit or 128-bit encryption)
Compliant to 1.0 and 1.1 standards
Built-in antenna
2.4 - 2.4835 GHz (ISM Band)
DSSS - Direct Sequence Spread Spectrum
11 Channels
11/5.5/2/1 Mbps
15 dBm (typical)
Up to 390 meters (1287 feet)
Derives power from the USB bus
Specifications A-1
Page 69

Indicator LEDs

Power LEDLink LED

Safety and Regulatory

Physical Dimensions

Wei g ht

FCC Part 15 Class B, CE
4.6 inches (117 mm) x 2.1 inches (82 mm) x 1.0 inches (26 mm)
4.2 oz (120 g)
Specifications A-2
Page 70
B
Troubleshooting
Page 71

Troubleshooting

This appendix provides tips and solutions for resolving some of the problems you might encounter with the Creative Network Blaster Wireless LAN USB Adapter 2030 either during installation or normal use.

Problems with Wireless LAN USB Adapter

In Windows 98SE/ Me/2000

Windows does not auto-detect the new USB device and the Add New Hardware Wizard dialog box does not appear.
To solve this problem, refer to the following section that corresponds to your Windows operating system.
1. Right-click the My Computer icon on your desktop and select Properties.
2. Click the Device Manager tab.
3. Click the View devices by type option and scroll down. Be sure that you see
Universal Serial Bus controllers. If it’s not there, refer to your motherboard user guide and be sure that your motherboard supports USB.
4. Expand Universal Serial Bus controllers by clicking the plus sign next to it and
you will see the name of the controller bus and USB Root Hub. Be sure that there is no red “X” or yellow “!” next to them. The red “X” or yellow “!” signs indicates incorrect or incomplete installation.
5. Click the Remove button to remove the items with the red “X” or yellow “!”
6. Reinstall the drivers for Wireless LAN USB Adapter. For more information, see
“Installing and Uninstalling Drivers and Configuration Utility” on page 3-1.
Troubleshooting B-1
Page 72

In Windows XP

1. Click Start -> Control Panel.
2. Double-click the System icon. The System Properties dialog box appears.
3. Click the Hardware tab.
4. Click the Device Manager button.
5. Click the plus sign next to Universal Serial Bus controllers. The name of the
controller bus appears. Be sure that there is no red “X” or yellow “!” next to it. The red “X” or yellow “!” signs indicates incorrect or incomplete installation.
6. Click any items with the red “X” or yellow “!”, and then click the Remove button.
7. Reinstall the drivers for Wireless LAN USB Adapter. For more information, see
“Installing and Uninstalling Drivers and Configuration Utility” on page 3-1.

Problems with Software

The Configuration Utility icon on the status bar is always red.
Do the following: If you are in Infrastructure mode, be sure that your computer and the access
point have the same SSID and WEP settings. The SSID is case sensitive. See “Configuring Settings” on page 4-2.
If you are in Ad-hoc mode, be sure that all the wireless stations use the same
SSID, channel, and WEP settings.
Make sure that all the wireless stations are within range of each other.Restart the access point.Restart your computer.In the Advanced tab (see “Advanced Settings” on page 4-6), make sure that
Shared or Auto is selected in the Authentication Type box.
Troubleshooting B-2
Page 73
My computer is unable to establish a link with an access point.
Do the following: Make sure that the access point is connected and turned on. Observe the status
LEDs to make sure that the access point is properly connected.
Make sure that your PC (wireless client) is set to Infrastructure mode.Make sure that the wireless USB adapter is connected to your computer. Also
make sure that you have installed the driver properly.
Make sure that your computer is configured with the same SSID as the Wireless
Access Point. Also remember that the SSID is case sensitive.
Your computer and the Access Point must have the same settings for WEP (Wired
Equivalent Privacy). If WEP is disabled on the Access Point, it must be disabled on the computer. If WEP is enabled, the key tables must match.
The authentication type and the Access Point must have the same settings or
make sure that Auto is selected in the Authentication Type box (see “Advanced Settings” on page 4-6).
Reset the Access Point.Restart your computer.
My computer is unable to connect to another wireless client.
Do the following:
Make sure that the SSID is same for all the wireless clients and the Access Point.Check if you have a valid IP address and Subnet Mask. To find this out:
In Windows 98 SE/Me
1. Click the Start button and click Run.The Run dialog box appears.
2. In the Open box, type winipcfg.
3. Click the OK button. Circle the pull down list to select the specified device.
4. Restart your computer
Troubleshooting B-3
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In Windows 2000/XP
1. Click the Start button and click Run.The Run dialog box appears.
2. In the Open box, type command.
3. At the command prompt, type ipconfig.
4. Press the Enter key.
5. Restart your computer.
Radio Interference.
Do the following:
Adjust the antennas of the wireless access point until you get the best reception.Keep the access point and wireless clients away from microwave ovens, large
metal objects and 2.4 GHz cordless phones.
If possible move the access point from its present location to another location
until you get the best reception.

If the Network Blaster 2030-01 Setup dialog box does not appear

Do the following:
Go to the Start menuClick on the Run commandType in E:\wlsetup.exe (where E: can be replaced by the actual drive letter
assigned to your CD-ROM) in the prompt.
Click the OK button.
Troubleshooting B-4
Page 75
Frequently Asked Questions
C
(FAQs)
Page 76

Frequently Asked Questions (FAQs)

This appendix provides frequently asked questions you might have about Creative Network Blaster Wireless LAN USB Adapter 2030 either during installation or normal use.
What is the function of the Creative Network Blaster Wireless LAN USB Adapter?
It is a wireless network adapter card. Connect the wireless LAN USB adapter to your computer, and the computer becomes a wireless station, which can transmit and receive radio frequency (RF) signals. It can now communicate with other wireless stations. Your computer can also be connected to a wired local network through an Access Point and share network resources.
What is a wireless LAN?
A wireless LAN links the network users to LAN services through radio frequency waves (RF) or wireless connection. In most companies, it is an extension of a wired network, however in many small offices or hard-to-wire areas; it may be the only LAN solution. A wireless LAN allows workers to roam freely around a floor area, building, or multiple buildings, and still remain continuously connected to the network.
How do I physically connect the Creative Network Blaster Wireless LAN USB Adapter to my computer?
Connecting the Adapter to a computer is very easy. The Adapter has a USB port. Connect the supplied USB cable to the USB port of the Adapter, and connect the other end of the USB cable to a USB port on the computer. Windows operating system will automatically detect the new hardware device and you will be required to load the driver software from the Adapter’s CD-ROM.
Frequently Asked Questions (FAQs) C-1
Page 77
What is a Wireless Access Point?
Wireless Access Point (AP) is a network bridge that provides an easy and quick solution for the wireless stations to access an existing wired local area network. An Access Point extends the reach and usefulness of the wired network resources. When you connect a Wireless AP to an Ethernet port of a hub or switch on your wired LAN, many wireless clients can also access the network resources. Radio frequency (RF) waves link the wireless clients to an AP, and the AP works as a bridge between the wireless clients and the wired LAN or Ethernet clients.
What devices will cause interference with a wireless LAN?
A wireless LAN compliant to IEEE 802.11b operates in the 2.4 GHz frequency band. Other products that operate in this frequency band, such as microwave ovens and
2.4 GHz cordless phones, can cause interference.
What are DSSS and FHSS?
DSSS and FHSS are two different digital modulation techniques that use spread spectrum transmission methods. With FHSS, the data rates are limited to 2 Mbps, while DSSS provides data rates up to 11 Mbps. In DSSS, the large bandwidth is effectively split into frequency channels and the signal is then spread across the channels in a predetermined pseudo random sequence. In DSSS, the digital data is encoded with a series of codes.
How secure is my wireless connection?
Wireless Access Point and clients that adhere to 802.11b standard use DSSS (Direct Sequence Spread Spectrum) technology. This technology has an inherent security feature called scrambling, which makes it difficult for an intruder to intercept and decipher the encoded wireless data. For enhanced security, your wireless network must use a unique SSID. You can also enable the WEP function so that the data is encrypted before being transmitted.
Frequently Asked Questions (FAQs) C-2
Page 78
Windows 2000 and Windows Me have a few security features. Windows 98SE users can download security related patches from Microsoft’s web site. However, it is recommended that you develop safe computing habits: Protect your passwords. Do not divulge the passwords to anyone and be
especially careful if someone asks you for the password online or over the phone.
Protect your online transactions by using a secure browser.Before typing your credit card and other important information online, make sure
that the web site is secure and trustworthy.
For computer folders that contain confidential and financial information, disable
the “File Sharing” option.
Whenever you are not using your computer for a long time, turn off your
computer or disconnect the wireless LAN USB adapter.
Use anti-virus software, as well as intrusion detection software and update it
regularly.
Do not open email attachments unless you trust the sender and his identity.Do not download files and software from unreliable sources.
Frequently Asked Questions (FAQs) C-3
Page 79
D
Glossary
Page 80

Glossary

This appendix explains the technical terms used in this manual.
Access Point
Ad-hoc mode
Antenna
Bandwidth
Basic Service Set (BSS)
Binary
Bridge
A networking device that transparently bridges wireless computers and laptops to a wired local network.
A small Peer-to-Peer network mode in which the wireless clients are connected to one another directly without using a Wireless Access Point. Some of the wireless clients are part of the network only for a limited duration while in some close proximity of the rest of the network. In IEEE 802.11b specification, the ad-hoc mode is referred to as the independent basic service set.
A device that intercepts radio frequency waves from the atmosphere and converts them to corresponding voltage signals.
A measure of the maximum rate of data transfer. Greater bandwidth allows the transfer of more information in a given period of time. For digital services, the bandwidth is usually expressed in bits or bytes per second.
A group of Wireless Stations and an Access Point using the same ID (Service Set Identifier or SSID).
A number system that has only two digits 0 and 1.
A hardware device that links two or more physical networks and manages the transfer of data between these networks. The two networks being connected can be alike or dissimilar.
Glossary D-1
Page 81
Broadband
A transmission media that can handle the transmission of multiple messages, at different frequencies at one time. Broadband signals use analog carriers.
Cable modem
Channel
Client
dBm
Domain Name System (DNS)
DNS Server
Domain Name
Direct Sequence Spread Spectrum (DSSS)
A modem that sends and receives digital data on the same cable that brings television broadcast signals to your home.
A channel is a separate path through which signals can flow.
A computer that accesses shared network resources provided by another computer (called a server) on a local area network or the Internet.
Power level in decibels relative to 1 mW.
This system allows you to specify a symbolic name, a meaningful and easy-to­remember “handle,” instead of an Internet Protocol (IP) address. The DNS is the way Internet domain names are located and translated into IP addresses.
A server that contains both the English and numerical addresses of all computers connected to the Internet. When you specify an e-mail or IP address using the “English” domain name, the DNS server will return the corresponding numeric address.
The Internet address or the URL of a web site.
Direct Sequence Spread Spectrum — A digital modulation technique that spreads data transmissions across the entire available frequency band in a pre-arranged scheme. Under DSSS, each bit of data to be transmitted is encoded with a redundant
Glossary D-2
Page 82
pattern called a chip. The chipping code is known only to the sending and receiving stations, making it difficult for an intruder to intercept and decipher the encoded wireless data. DSSS is used in IEEE 802.11b networks.
Driver
Dynamic Host Configuration Protocol (DHCP)
Dynamic IP address
Encryption
Ethernet
Extended Service Set (ESS)
Extended Service Set Identifier (ESSID)
A program that a computer uses to control the operation of a peripheral device, such as a keyboard, modem, monitor, card, or cable.
A method of assigning a temporary IP address to a host, such as a computer, connected on a specific network. With dynamic addressing, a particular host may have a different IP address each time it connects to the network.
See DHCP.
A procedure to convert a file from its original form to one that can be read only by the intended recipient.
A local-area network (LAN) protocol that supports data transfer rates of 10 Mbps. It is one of the most widely implemented LAN standards that operates over the twisted pair or coaxial cable. A version of Ethernet, called 100 Base-T (or fast Ethernet), supports data transfer rates of 100 Mbps.
A group of Wireless Stations and multiple Access Points using the same ID (ESSID) form an Extended Service Set.
An ASCII string, up to 32 characters long, used by a wireless LAN. A wireless station with an ESSID that is different from your network’s ESSID cannot connect to your network.
Glossary D-3
Page 83
Fast Ethernet
An Ethernet specification with a speed of 100 Mbps (10 times faster than 10BaseT).
Firewall protection
Fragmentation threshold
Full duplex
Half duplex
Hexadecimal
Hub
IEEE 802.11
Creative’s built-in router provides firewall protection to all the computers on its LAN. All these computers share a single public IP address and are assigned local IP addresses that are hidden from the outside world. For the external world, there is no network, only a single device. The BritePort’s router blocks any attempt by any external computer to connect to local resources.
The size at which the transmitted data packets are fragmented. The range extends from 256 to 2346 bytes.
Simultaneous and independent data transmission, between two communicating computers, in both directions.
Data transmission in which both computers can send and receive data but the data transmission can occur in only one direction at a time.
A number system with a base of 16. The 16 digits in the hexadecimal system are 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, a, b, c, d, e, f.
A device used for connecting nodes in a star topology, that is all the nodes are connected to a central hub. A passive hub simply organizes the wiring, while an active hub, besides organizing the wiring, regenerates and retransmits the signals.
A family of wireless LAN standards — 802.11a, 802.11b, 802.11e, and 802.11g, out of which 802.11b has won widespread adoption. The original 802.11 standard was first approved in 1997 but was not very successful because it was relatively slow at 2 Mbps.
Glossary D-4
Page 84
IEEE 802.11b
A high-bit wireless LAN standard that works on the 2.4 GHz band and utilizes DSSS (direct sequence spread spectrum) technology. It offers data bit rates of up to 11 Mbps and the range is from 61 to 91 meters (200 to 300 feet) for maximum speed.
Infrastructure mode
Interface
Internet Protocol (IP)
IP Address
Industrial, Scientific and Medical (ISM) band
Local Area Network (LAN)
A local area network or other small network mode in which wireless clients are part of the network and use one or more Access Points to connect to a wired LAN. Each Access Point is connected to the Ethernet LAN using a standard Ethernet cable. In IEEE 802.11b specification, the infrastructure mode is referred to as the Basic Service Set.
The physical arrangement that supports the attachment of a device to a connector or to another device.
The standard protocol within TCP/IP that defines the basic unit of information by breaking down data messages into packets, routing and transporting the packets over networks, then reassembling the packets at their destination. IP corresponds to the Network layer (layer 3) in the ISP/OSI model.
The address for a computer on a TCP/IP network. The IP address identifies a particular machine on a network. The format of an IP address is a 32-bit numeric address written as four numbers separated by periods. Each number can be 0 to 255, for example, 11.160.10.240 is an IP address. Any machine connected to the Internet is assigned an IP address.
There are four unlicensed bands for wireless LANs commonly known as ISM bands. They are found on the 900 MHz, 2.4 GHz and 5 GHz (two) bands.
A computer network that spans a relatively small area. Most LANs are confined to an office, single building, or group of buildings.
Glossary D-5
Page 85
Light Emitting Diode (LED)
An electric component that emits light (turns ON) when current flows through it.
Kilobits per second (Kbps)
Kilobytes (KB)
Megabits per second (Mbps)
Megabits/Megabytes
Modem
Network Address Translation (NAT)
Network Mask
Network Interface Card (NIC)
A measure of data transfer speed.
1,024 bytes.
A measure of data transfer speed.
One million bits/bytes.
A device that allows a computer to transmit data to other computers via telephone lines.
Network Address Translation — An Internet standard that enables a local-area network to use one set of IP addresses for internal traffic and a second set of IP addresses for external traffic. NAT provides a type of firewall security by hiding internal IP addresses. Since they are used internally, such IP addresses will not be in conflict with those used by other companies and organizations.
See Subnet Mask.
A card that is installed in a computer so that it can be connected to a network. The NIC manages the flow of network information to and from the computer.
Glossary D-6
Page 86
Personal Computer Memory Card International Association (PCMCIA)
An industry group organized in 1989 to promote standards for a card-size memory or I/O device that would fit into a personal computer, usually a notebook or laptop computer.
PCMCIA Card
Packet Internet Groper (PING)
Preamble
Protocol
Reboot
RJ-11
A card-size memory or I/O device that connects to a personal computer, usually a notebook or laptop computer. A PCMCIA card has a 68-pin connector that connects into a slot in the computer.
An Internet program used to determine whether a specific IP address is accessible. It works by sending a packet to the specified address and waiting for a reply. PING is used primarily to troubleshoot network connections.
A preamble is a signal, in the form of series of pulses, used in network communication to synchronize the transmission timing between two or more systems. There are two options, Short and Long. The Short option improves throughput performance.
A set of agreed-upon rules for transmitting data between two devices. A user’s computer must support the right protocols to communicate with other computers.
When a computer is shut down and restarted, it is rebooting.
A connector/socket for two pairs (four wires) of twisted pair cables that is used primarily to connect telephone equipment in the United States.
Glossary D-7
Page 87
RJ-45
A connector/socket for four pairs (either wires) of twisted pair cable that is used commonly to connect computers onto a local-area network, especially to the Ethernet. The only difference between an RJ-45 and RJ-11 connector is that the RJ­45 connector is slightly wider.
Router
Request to Send (RTS) threshold
Service Set Identifier (SSID)
Static IP address
Subnet or Subnetwork
Subnet Mask
Switch
A hardware device that connects two separately functional networks using the same or different protocols. Routers look at the destination addresses on the packets passing through them and then decide which route to send them on.
It sets the RTS threshold. Any packet size above this value, requires RTS. For packets smaller than this threshold value, RTS is not sent and the packet is transmitted directly to the wireless LAN.
A group name shared by all members of an IEEE 802.11 standard wireless network. Only wireless devices with the same SSID are allowed to establish connections.
A permanent IP address assigned to a computer (host) connected on a specific network.
Any network that is a part of a larger IP network and is identified by a subnet address.
A 32-bit string of a TCP/IP address — a part of which is the network address and the other part is the host address. A Subnet Mask is usually represented in dotted­decimal notation, for example, 255.255.255.0.
A device used for connecting nodes in a star topology, that is all nodes are connected to a central switch. By monitoring packets, a switch learns which devices are connected to its ports and then sends a packet to the appropriate port only.
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Transmission Control Protocol/Internet Protocol (TCP/IP)
A suite of communication protocols that are used by computers or networking devices on the Internet so that they can communicate with each other. TCP/IP uses several protocols, the two main being TCP and IP.
10 Base-T
Twisted pair cable
Universal Serial Bus (USB)
Wide Area Network (WAN)
Wired Equivalent Privacy (WEP)
Wi-Fi
A wiring standard used for Ethernet networks that can transmit data at up to 10 Mbps transmission using baseband unshielded twisted pair cables. The maximum cable length allowed is 100 meters (330 feet).
A cable that consists of two wires twisted together. This cable is less expensive but more brittle than a coaxial cable.
Universal Serial Bus — A plug-and-play interface that allows the user to attach a device without having to add an adapter card and turning off the computer.
A computer network that spans a relatively large geographical area. Typically, a WAN consists of two or more local-area networks (LANs).
A wireless security policy defined by the IEEE 802.11 working group. WEP uses the RC-4 40-bit encryption algorithm to scramble all data before it is transmitted. Vendors add proprietary encryption features to their software, taking the encryption level up to 128 bits.
Wi-Fi is promoted by the Wireless Ethernet Compatibility Alliance (WECA) — a collection of companies that places a stamp of certification on Wi-Fi products. It ensures the equipment’s interoperability will all 802.11b compliant devices.
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E
Service and Warranty Information
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Service and Warranty Information

This chapter provides Technical Support and Warranty information for the following geographic regions:
The AmericasAsia

The Americas

Product Return

Retain your purchase reciept, as well as all packing and contents, until all product components are functioning to your satisfaction. They are required when you need to return the product to Creative.
Visit our online help website at www.americas.creative.com/support for help with installation, answers to frequently asked questions, or troubleshooting tips. Our website holds a wealth of information as well as up-to-the-minute software and driver upgrades.
To return a Creative product for a factory service, contact the Creative Technical Support office. Once the staff has verified the product is defective, you will be given a Return Merchandise Authorization (RMA) number.
When returning a product for factory service: Shipment to Creative is at your expense and you assume all risk. Ship the
package through a carrier that provides proof of delivery; insure the shipment at full product value.
Place the RMA number on the outside of the package.Use proper materials for packing the product for shipment.For free repair or replacement, you must include a copy of a dated proof of
purchase (store receipt), proving that the product is still under Warranty
Creative may replace or repair the product with new or reconditioned parts, and the faulty parts or product will become the property of Creative.
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If after consulting our online help, you still have an installation question on a Creative product, you may contact us by the following numbers (please have your system hardware and operating system configuration information and Creative product model and serial numbers available for the call): Telephone (405) 742-6622.

Tech Support

BEFORE YOU CONTACT US
Please fill out the following information and be seated at your computer.
• Model #: _____________Serial # _____________(both found on the back of the device)
• Error message on the screen and how it came about: _____________________________________________________________________ _____________________________________________________________________ _______________________________________________
• Information on the adapter card that conflicts with the product (if applicable): _____________________________________________________________________ _____________________________________________________________________ _______________________________________________
• Hardware configuration information: ________________________________________________
• IRQ line: (if applicable): __________________________________________________________
• DMA channel used (if applicable): __________________________________________________
• Computer type and speed: _________________________________________________________
• Type and version of your operating system; Windows 95/98/Me/NT/2000/XP: __________________
For comments or questions regarding our technical support, you can also contact us at the following address: Creative Labs, Inc., Technical Support, 1523 Cimarron Plaza, Stillwater, OK 74075.
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Warranty Information

CREATIVE (“the manufacturer”) warrants that equipment furnished will be free from defects in material and workmanship for a period of one (1) year from the confirmed date of purchase of the product new from the retail location. Upon written notice of any such defect, the manufacturer will, at its option, repair or replace the defective item under the terms of this warranty, subject to the provisions and specific exclusions listed herein.
This warranty shall not apply to equipment that has been previously repaired or altered outside our plant in any way. Nor will it apply if the equipment has been used in a manner exceeding its specifications or if the serial number has been removed.
We do not assume any liability for consequential damages as a result from our products use, and in any event our liability shall not exceed the original selling price of the equipment.
The equipment warranty of Creative Technology Ltd., shall constitute the sole and exclusive remedy of any buyer of the manufacturer’s equipment and the sole and exclusive liability of the manufacturer, its successors or assignees, in connection with equipment purchase and in lieu of all other warranties expressed, implied or statutory, including, but not limited to, any implied warranty of merchantability or fitness and all other obligations or liabilities of the manufacturer, its successors or assignees.
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Asia

Refer to the installation CD for your country’s technical support contact information, located in E:\Manual\Asia\Warranty (where E: represents your CD­ROM drive).
Our company is happy to assist and support our customers. If you have trouble or questions relating to any purchased equipment, follow the steps below:
1. Duplicate the problem. Once a problem occurs, try to restart your hardware and software from the beginning and see if the problem happens again. If a problem is intermittent, finding it may be difficult because there may be more than one cause and, consequently, more than one solution. We have answers to many commonly asked questions in Appendix E, “Service and Warranty Information”.
2. Contact the dealer who sold you the equipment. Your dealer may be able to provide the assistance you need.
3. Call our Technical Support Hotline at (65) 6895-4100. Our representatives will be glad to help you over the phone Monday through Friday from 9:00 a.m. to 6:00 p.m. (Singapore Time).
4. Be at your computer when you call technical support. Our technicians often need to ask you to perform certain functions while on the phone.
5. In the event that you need to return a product, you will need to obtain a Return Merchandise Authorization (RMA) number. Equipment returned without a RMA number will not be accepted. Please keep a record of your RMA number for future reference.
6. When returning equipment to us, please use the following procedures:
• Ship the unit and package carefully in a strong corrugated cardboard box with plenty of packing material. Generally, we recommend United Parcel Service (UPS) or Federal Express, because each of those companies can easily track the shipment.
• Include a note inside the package that has the RMA, along with your name and address. Also, write your RMA number on the shipping label and with your return address.
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• Please send the package postage paid. We will not accept packages sent COD.
• Ship the well-packed equipment to:
Creative Technology Ltd. 31 International Business Park Creative Resource Singapore 609921 Attn: Asia Customer Service RMA# (your RMA number here)
• Your equipment will be returned to you via United Parcel Service (UPS) ground service. Depending on your location, it could take two weeks to complete the return process.
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Helpline Information

For South Africa
For Malaysia
Creative Labs Africa (Pty) Ltd, 1F North East Wing, Corner K101 & Old Pretoria Road, Midrand, JOHANNESBURG, SOUTH AFRICA
Mailing Address: P O Box 76761, WENDYWOOD 2144, Republic of SOUTH AFRICA
Operating Hours: 8:00 a.m.-12:00 p.m., 1:00 pm-5:00 p.m. Mon-Fri, except for Public Holidays
Hotline: (27-11)805-0188
Fax: (27-11)805-0190
E-mail Form: http://asia.creative.com/support/lookup.asp
Creative Labs Sdn Bhd, D-2-5 Megan Phileo Promenade, Jalan Tun Razak, 50400 KUALA LUMPUR, MALAYSIA
Operating Hours: 9:00 a.m.-6:30 p.m. Mon-Thurs & 9:00 a.m.-6:00 p.m. Fri, except for Public Holidays
Hotline: (60-3)2164-7199
Fax: (60-3)2164-7198
E-mail: techsupport@clsb.creative.com
E-mail Form: http://asia.creative.com/support/lookup.asp
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For Hong Kong & Macau
Creative Labs (Hong Kong) Ltd, Unit 31, 9/F, Hong Kong International Trade & Exhibition Centre, No 1 Trademart Drive, Kowloon Bay, KOWLOON, HONG KONG
Operating Hours:9:15 a.m.-5:45 p.m. Mon-Fri & 9:15 a.m.-12.45 p.m. Sat, except for Public Holidays
Hotline: (852)2148-6151/6152
Fax: (852)2331-2151
Web Site: http://asia.creative.com/hongkong/
E-mail Form: http://asia.creative.com/support/lookup.asp
For the rest of the Asia Pacific region
Creative Technology Ltd, 31 International Business Park, Creative Resource, SINGAPORE 609921, Republic of SINGAPORE
Operating Hours: 9:00 a.m. - 6:00 p.m. Mon-Fri, except for Public Holidays
Hotline: (65) 6895-4100
Fax: (65) 6895-4029
Web Site: http://asia.creative.com/
E-mail Form: http://asia.creative.com/support/lookup.asp
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