Craden Peripherals DP8 User Manual

CRADEN
P E R I P H E R A L S C O R P O R A T I O N
DP8 & DP9
DOCUMENT PRINTERS
TECHNICAL MANUAL
P/N 99090 REVISION 7 7/2007
7860 AIRPORT HIGHWAY, PENNSAUKEN, NJ 08109
www.craden.com
WARNING
This equipment generates, uses and can radiate radio frequency energy and, if not installed in accordance with the instruction manual, may cause interference to radio communications. It has been tested with a Class A computing device and has been found to comply with Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to correct the interference.
RECORD OF CHANGES
REVISION DATE ECO’s PAGES AFFECTED NOTES
1 10/01 ALL Initial Release 2 11/02 ALL Add DP9 3 06/03 1, 6, 7, 12-15 Fast Draft speed 4 01/04 1-3, 6-9, 16, 17, 22, 30, 32 Updated
40, 41, All Tech Dwgs.
5 09/04 1, 4, 7, 8, 26, 30, 34, 37, Add edge sensing,
38, 41 Several Tech Dwgs. Updated
6 02/06 3, 4, 7-10, 20, 25, 27-29, Updated
31-33, 37, 38, 39 Several Tech Dwgs.
7 07/07 ALL Updated
DP8 & DP9 Technical Manual Table of Contents
1.0 DP8 & DP9 DOCUMENT PRINTERS - FUNCTIONAL SPECIFICATIONS 1
2.0 INSTALLATION
2.1 INSTALLATION PROCEDURE 2
2.2 RESHIPMENT 3
3.0 OPERATION
3.1 RIBBON CARTRIDGE LOADING 3
3.2 KEYPAD OPERATION 4
3.3 DISPLAY OPERATION 4
3.4 DOCUMENT INSERTION 5
3.5 CONFIGURATION 5
3.5.1 Printer Parameters 6
3.5.2 Communication Parameters 7
3.5.3 Override Parameters 7
3.5.4 Service Parameters 8
3.6 DIAGNOSTICS
3.6.1 Power Up Diagnostics 8
3.6.2 Enhanced Diagnostics 9
3.7 SELF TEST 9
3.8 LOCAL PRINTING 9
3.9 ERROR CONDITIONS
3.9.1 Document Jam 9
3.9.2 Cover Open 9
3.9.3 Page Overflow 9
3.9.4 Carriage Fault 9
3.9.5 Clear Eject Jam 9
3.9.6 Narrow Document 9
3.10 PROGRAMMING 10
3.10.1 Command Summary 10
3.10.2 Document Movement Commands 11
3.10.3 Print Commands 12
3.10.4 Low Density Graphics Commands 14
3.10.5 High Density Graphics Commands 14
3.10.6 Display Commands 14
3.10.7 Configuration Commands 15
3.10.8 Status and Keypad Commands 15
3.11 Drivers 16
3.11.1 Installing Craden Drivers on WINDOWS 95 OR 98 16
3.11.2 Installing Craden Drivers on WINDOWS NT, 2000 OR XP 17
3.11.3 Installing Craden USB Drivers on WINDOWS NT, 2000 OR XP 17
3.11.4 Using Printer Resident Device Fonts 17
3.11.5 Writing to the Printer LCD Display 18
3.12 INTERFACING 18
3.12.1 Input Buffer Operation 18
3.12.2 Interface Protocols 18
3.12.3 Interface Signals & Cables 19
3.13 PROBLEM SOLVING 19
3.13.1 No Display or Blocks Displayed 19
3.13.2 Unchangeable Configuration Parameters 19
3.13.3 No Document Motion 20
3.13.4 Carriage Fault or No Carriage Motion 20
3.13.5 No Printing or Light Printing 20
3.13.6 Ribbon Smear 20
3.13.7 Erratic Document Feed, Mispositioning or Overprinting 20
3.13.8 Rollers Run at Power-Up or After Document Ejected 20
3.13.9 Erratic Character Spacing or Carriage Hitting End Stops 20
3.13.10 Interface Inoperative 20
4.0 THEORY OF OPERATION
4.1 OVERVIEW 21
4.1.1 Carriage Drive Assembly 21
4.1.2 Document Drive Assembly 21
4.1.3 Switching Power Supply 21
4.1.4 Main Printed Circuit Board 22
4.1.5 Keypad/Display Assembly 22
4.2 ELECTRONICS IN DETAIL
4.2.1 Low Voltage Supplies 22
4.2.2 Microprocessor System 22
4.2.3 Stepper Motor Drivers 22
4.2.4 Printhead Drivers 25
4.2.5 Keypad and Display 25
4.2.6 Sensors 25
4.2.7 Character Printing 25
5.0 MAINTENANCE
5.1 LUBRICATION AND CLEANING
5.1.1 Lubrication 27
5.1.2 Document Feed Roller Cleaning 27
5.1.3 Sensor Cleaning 27
5.1.4 Printhead Cleaning 28
5.1.5 Document Print Area Cleaning 28
5.1.6 Cabinet Exterior Cleaning 28
5.2 SERVICE PARAMETER SET-UP PROCEDURE 29
5.3 ELECTRICAL ADJUSTMENTS 29
5.4 MECHANICAL ADJUSTMENTS
5.4.1 Printhead Gap 30
5.4.1.1 Ribbon Shield Removal/Replacement 31
5.4.1.1.1 Ribbon Shield Face Inspection 32
5.4.2 Carriage Drive Belt Tension 33
5.4.3 Document Drive Belt Tension 33
5.4.4 Carriage Shaft Cam and Shaft Rack 33
5.4.5 Rear Document Roller Spring Force 33
5.4.6 Auto Alignment Gate Ramp 34
5.4.7 Auto Alignment Gate Height 34
5.4.8 Front Document Roller Spring Force 35
5.4.9 Auto Alignment Skew Sensor Calibration 35
5.5 REPLACEMENT PROCEDURES
5.5.1 Cabinet 35
5.5.2 Main PCB 35
5.5.3 Sensor PCB 36
5.5.4 Keypad 36
5.5.5 Display 36
5.5.6 Power Supply PCB 36
5.5.7 Carriage Motor 36
5.5.8 Document Motor 37
5.5.9 Printhead 37
5.5.10 Carriage Drive Belt 37
5.5.11 Document Drive Belt 37
5.6 TROUBLESHOOTING
5.6.1 Basic Troubleshooting Procedure 38
5.6.2 No Display 38
5.6.3 Defective Keypad 38
5.6.4 Defective Sensor 39
5.6.5 No Document Motion 39
5.6.6 No Carriage Motion 40
5.6.7 No Print or Light Print 40
5.6.8 Print Quality 40
5.6.9 Missing Dots 41
5.6.10 Erratic Document Feed or Mispositioning 41
5.6.11 Erratic Character Spacing or False Document Jams 41
5.6.12 Interface Inoperative 41
5.6.13 Diagnostic Flowchart 42
5.7 RECOMMENDED SPARE PARTS 43
5.8 RECOMMENDED SERVICE TOOLS 43
6.0 MAJOR ASSEMBLY ILLUSTRATIONS & PARTS LISTS
Printer Diagram 44 Major Assembly Tree 45 73802 Carriage 46 73804 Box 47 73806 Carriage Drive 49 73809 Lower Drive 50 73810 Document Drive 51 73815 Keypad/Display 52 73816 Electromechanical 53 73819 Printer 54 72135 Main PCB (including 72133 keypad and schematics) 55
DP8 & DP9 DOCUMENT PRINTERS - FUNCTIONAL SPECIFICATIONS
1.1 Print Characteristics
Print Method 24-wire dot matrix impact, automatic thickness compensation
Print Spacing 5, 6, 8.5, 10, 12, 17, 20 and 24 chars/inch
Fonts 96 char. ASCII, international character set
Windows True Type & graphics
Print Speed Characters/inch Correspondence Normal Draft (chars/second) 10 75 150 225
12 90 180 270
Dot Graphics 60,120,180, 360 horizontal; 72, 180 vertical (dots/inch)
Feed Speed 50 mSec. single line feed at 5 or 6 lines/inch
12 inches/second (305 mm/sec) slew speed
Feed Accuracy +/- 0.6%
Ribbon Cartridge life DP8: 3 million characters, DP9: 5 million characters
1.2 Document Characteristics
Media Single sheets, multipart forms (up to 6 parts), passbooks & envelopes
Print Line Width DP8: 5.6” (142mm), DP9: 8.2” (208mm)
Form Width 2.5” (64 mm) to 6.5” (165mm) in DP8 or 9.7” (246mm) in DP9
DP8: wider forms printable in landscape mode
Form Height 2.5” (64 mm) minimum, no maximum
Form Thickness 0.0035” (0.09 mm) to 0.062” (1.57 mm)
Non-printable areas Top of form 0.16” (4.1mm)
Above horiz. fold 0.38” (9.7mm) Below horiz. fold 0.30” (7.6mm) Bottom of form 0.45” (11.4mm) Vertical fold/edge 0.25” (6.4mm)
1.3 Interface
Standard Serial RS-232, 1200-38400 baud, 11KB buffer, dual ports on DP9
Command Sets IBM Proprinter/4722, Unisys and Craden
Protocols DTR, Xon/Xof
Optional USB port, Parallel port
Power Input 100-240 VAC, 43-63 Hz, 80 W max.
1.4 Physical Characteristics
Dimensions DP8: 10.6” (269mm) wide, 7.2” (183 mm) deep, 7” (178 mm) high
DP9: 13.8” (351mm) wide, 9.8” (249mm) deep, 7.2” (184mm) high
Weight DP8: 11 pounds (5 kg) + 1.3 pounds (0.6kg) packing
DP9: 14.4 pounds (6.5 kg) + 3.4 pounds (1.5 kg) packing
1.5 Environment & Standards
Operating 10 to 40° C, 10 to 90% humidity Storage -30 to 70°C, 5 to 95% humidity
Standards UL 1950 & Canadian UL Listed
FCC 20780 Class A certified IEC 950 & CE certified
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2.0 INSTALLATION
g
2.1 Installation Procedure
1. Read 3.1 to 3.5.2 on Operation and Configuration.
2. Press the cabinet latches on the lower front cabinet sides and rotate the cabinet upwards.
3. Remove the foam blocks on each side of the carriage.
4. Install the ribbon cartridge (See 3.1)
5. Connect the interface cable. (See 3.11.3 for cabling information).
6. Check that the power switch on the printer rear is off (“0” side depressed). Connect the line cord between the printer and an electrical outlet. The printer accepts 110 to 240VAC nominal input. If a line cord was not supplied with the printer procure an IEC HAR line cord that has an IEC 320-C13 style connector and the appropriate HAR plug for your country.
7. Turn on the power switch. READY should appear on the display. If the display is not legible adjust the contrast knob located on top of the mechanism beneath the cabinet.
8. Configure printer and interface parameters (See 3.5-3.5.2) using 92 and 93 FUNCT. Common variations to the default settings are a higher baud rate for better throughput, EMULATION MODE I for Proprinter emulation and PROTOCOL = XON/XOF for software that does not use DTR hardware handshaking. Function 94 settings are factory set for a specific printer and should not be changed.
9. Perform a local print test (See 3.8) with 95 FUNCT.
10. If host printing is incorrect, check that 93 FUNCT Communication Parameters match the host parameters and review all 92 FUNCT Printer Parameters.
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3
Push in on cabinet latches
Rotate cabinet up and back.
4
Remove foam shipping blocks.
RUBBER WHEEL
RIBBON PATH
5
Rotate lift ring forward to lift
and lock carria
e.
6
TABS
Push ribbon guide plate tabs
down.
2
Slip ribbon over and behind
guide plate tabs.
RIBBON SHIELD
Rotate cartridge into place and snap in. Rotate cartridge drive gear clockwise to align and take up ribbon slack. Push shield up. Lower carriage into operating position. Close cabinet.
2.2 Reshipment
p
If possible, retain the original packing material for reshipment. If the original packing material is not used, insure that printer and the printer carriage will not move during shipment and that the unit has sufficient protective padding.
Ribbon
Cartridge
Cartridge
Cli
Tabs
Lift
Ring
DP9 Ribbon
Fit, Sides
DP8 Ribbon
Fit, Sides
Printhead
Tabs
Ribbon guide & shield
DP9 printer with cabinet open, lift ring down and
ribbon guide down
3.0 Operation
3.1 Ribbon Cartridge Loading
Generic ribbons may cause printer malfunctions including ribbon stalling, poor print quality, smearing, and printhead failures. Please use Craden ribbons or carefully qualify generic ribbons.
To replace a ribbon cartridge, do the following and refer to the drawings on page 2 and above:
1. Depress the cabinet latches on the lower front cabinet sides and rotate the cabinet upwards.
2. Pull the lift ring on the right side of the printer forward to lift and lock the carriage.
3. Push down the ribbon guide tabs on each side of the printhead to lower the ribbon shield.
4. Remove the old cartridge by pulling down on the top and rotate the top edge forward.
5. Guide the new ribbon behind the rubber wheel and over ribbon guide tabs. Insure the ribbon is not twisted.
6. Mount the new ribbon cartridge bottom edge first and rotate the top edge backwards. Turn the cartridge knob clockwise if necessary to lock the cartridge in place.
7. Turn the cartridge knob clockwise to remove the ribbon slack.
8. Push the ribbon shield up and the lift ring backward to lower the carriage. Push down on the cartridge to insure that the carriage is fully seated.
9. Rotate the cabinet forward until the latches on both sides engage.
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3.2 Keypad Operation
EJECT: ejects an inserted document if the print buffer is empty. Should a document remain
partially in the printer, press eject again to fully eject paper. If ‘CLEAR EJECT JAM” is displayed, press the CLEAR key and EJECT again.
A: moves a document up 1/60" with each depression. If held depressed, the document
will slowly move into the printer. Also initiates document insertion if the printer is configured for key rather than automatic insertion. (See 3.5.1)
B: moves a document down 1/60" with each depression. If held depressed, the
document will slowly move out of the printer.
FUNCT: enters previously keyed digits as a function code. All function codes beginning with 9
are reserved for internal printer operations. All other function codes are transmitted to the host system and their usage is host defined. If no digits have been entered, FUNCT will override automatic alignment for one document.
CLEAR: erases any previously keyed digits before they are transmitted to the host by the
FUNCT or ENTER keys.
ENTER: transmits previously keyed digits to the host system. All responses are host defined.
This key also initiates document printing if the printer is configured to delay printing until the ENTER key is pressed (See 3.5.1).
0 to 9: enter digits to be transmitted to the host by the FUNCT or ENTER keys. Key
depressions appear on the lower display line.
3.3 Display Operation
The display has 2 lines of 16 characters each and is used to display messages both from the printer and the host system. There is a contrast knob to the left of the ribbon instruction/configuration label that should be adjusted for maximum legibility depending on the display viewing angle. See the printer diagram on page 43. When the printer is turned on, "READY" will be displayed.
DP9 printers have green lamps to identify which port is active when DUAL PORT is set to Y (see 3.5.2). The lamp labeled “A” indicates the port closest to the printer’s left side is active and the lamp labeled “B” indicates the port closest to the printer’s right side is active.
Keypad & Display Panel
If one of the green lights is on and there is no paper in the printer, there is more print pending. Insert paper and the printer will finish printing.
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3.4 Document Insertion
g
Document edge
uide
Insertion procedures may be customized to satisfy varied applications and user preferences. (See the Printer Parameters in 3.5.1).
If auto alignment is enabled, gently insert the document upper left corner toward the point where the left edge guide and the feed rollers meet. Release the document when the rollers grip it and it will be automatically aligned and inserted to the first print line.
Auto alignment may be disabled for an individual document by pressing the FUNCT key before insertion or for all documents by changing the SKEW CORRECT printer parameter. When auto alignment is disabled, the left document edge should be aligned to the left edge guide and then slid forward into the feed rollers which will insert it to the first print line.
The PAUSE printer parameter may be set to delay when the rollers activate for a few seconds or until the Akey is pressed. This allows more time to insert cumbersome documents or to train new users. With auto alignment enabled the printer should be configured for no delay.
The DOCUMENT INSERT printer parameter may be set to move the document to the last (bottommost) rather than the first printable line.
The BEGIN PRINTING printer parameter may be set to delay printing until ENTER is pressed. This allows the operator to insure that the document has inserted correctly. If not, it may be EJECTed and reinserted.
3.5 Configuration
The printer may be configured from the keypad with all parameters saved in a non-volatile memory. There are 4 configuration categories:
Configuration Category Press
Printer Parameters 9 2 then FUNCT Communication Parameters 9 3 then FUNCT Override Parameters 9 9 then FUNCT Service Parameters 9 4 then FUNCT
After accessing a category, each parameter will be displayed. Press A to display the next choice for the parameter or press ENTER to display the next parameter. If the display does not change when A is pressed, the keypad is locked. See 3.5.3 to unlock the keypad.
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3.5.1 Printer Parameters
Press 9 2 FUNCT to display the following parameters or press 9 0 0 FUNCT to print them on a previously inserted document. Changes may be made as described above. Before proceeding, see 3.4 and select the insertion sequence which best fits your application. Default settings are indicated in bold print.
DISPLAY REMARKS
LINES/INCH = 5 or 6
CHARS/INCH = 10, 12
Select 5 or 6 lines per inch vertical spacing
Select 10, 12 or 17 characters per inch horizontal spacing.
or 17
PRINT = DRAFT,
NORMAL or CQ
Select faster DRAFT, NORMAL, or slower but higher quality CQ print. DRAFT should not be used on passbooks and may degrade DP8 print quality in the rightmost printable column.
QUIET MODE = Y or N
Select Y for reduced noise on thin documents. Select N for darker print on thick documents.
DOCUMENT INSERT = TOP or BOTTOM EDGE
DOCUMENT INSERT = WITH X SEC PAUSE or WITH A KEY
BEGIN PRINTING = IMMEDIATELY or AFTER ENTER KEY
Select insertion to the TOP EDGE or BOTTOM EDGE of the document.
Select automatic insertion 0, 1 or 2 seconds after placing a document in the input tray or delay insertion until A is pressed to allow more time for aligning documents.
Select to begin printing IMMEDIATELY after the document insertion or delay printing until ENTER is pressed to verify proper alignment.
LINE # 1 = .XXX Select the distance, between -0.80” and 0.80”, from the
document top edge to the center of the first print line. Select
0.25” unless needing software compatibility with another printer.
SKEW DETECTION = CORRECT SKEW, DETECT SKEW, or IGNORE
SKEW DETECTION ALLOWED = .030, .050, .080, .110 or .130
IF FORM SKEWED = ENTER/EJECT KEYS or AUTOMATIC EJECT
Select CORRECT SKEW to automatically align skewed documents, DETECT SKEW to detect but not align skewed documents, or IGNORE to disable both skew detection and correction.
Select the maximum skew per 4 inches of document width. Treatment of documents with excess skew is set by the next parameter.
If a document has excess skew, ENTER / EJECT KEYS will continue printing if ENTER is pressed or eject the document if EJECT is pressed. AUTOMATIC EJECT will always eject a document with excess skew
NOTE: Many Printer Parameters may be host configured with the HT or other commands.
This allows for dynamic reconfiguration on a document by document or line by line basis.
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6
3.5.2 Communication Parameters
Press 9 3 FUNCT to display the following Communication Parameters or press 9 0 0 FUNCT to print them on a previously inserted document. Changes may be made as described in 3.5. Default settings are indicated in bold.
DISPLAY REMARKS
PROTOCOL = DTR, XON/XOF or PARALLEL INTRF.
BAUD RATE = XXXX
WORD LENGTH = 7 or 8
PARITY = XXXX
STOP BITS = 1 or 2
INPUT BUFFER SINGLE LINE or MULTIPLE LINE
EMULATION MODE = C, I , EF4565 or EF4600/EFP95 (EF emulation on DP9 only)
AUTO CARRIAGE RETURN ON FEED = Y or N
DUAL PORT = Y or N
PAPER OUT = NO DOC or NEVER
Select the protocol to match your system configuration (See
3.11.2). Select PARALLEL if the parallel interface option is installed and skip the next four items.
Select 1200, 2400, 4800, 9600, 19200 or 38400 baud.
Select 7 or 8 bits/word.
Select EVEN, ODD or NO parity bit.
Select 1 or 2 stop bits.
Select a SINGLE LINE or a MULTIPLE LINE buffer of 11Kbytes.
Select C to enable commands used with previous versions of this printer. Other selections enable commands compatible with popular PC based financial printers.
Select Y unless compatibility with software written for another printer is needed.
DP9 Only. Select Y unless software cannot accept ports alternating between enabled and disabled. If N is selected, connect to either port but not both.
Select NO DOC for the parallel interface to indicate paper empty whenever no document is in the printer or NEVER to never indicate paper empty.
SELECT = DOC PRES or ALWAYS
3.5.3 Override Parameters
Press 9 9 FUNCT to display the following Override Parameters. Only trained personnel should make changes.
DISPLAY REMARKS
LOCKED or UNLOCKED LOCKED allows parameters to be displayed but not changed.
COVER OVERRIDE OFF or ON
Select DOC PRES for the parallel interface to indicate off-line whenever no document is in the printer or ALWAYS to always indicate on-line.
UNLOCKED allows parameters to be changed with the A key.
OFF requires the cabinet to be closed for printing to occur. ON allows trained personnel to print with the cabinet open. Closing the cabinet automatically sets the override OFF.
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3.5.4 Service Parameters
Press 9 4 FUNCT to display the following Service Parameters. These parameters are factory set specifically for each printer and recorded on the configuration label behind the display inside the printer. They do not usually need to be modified by the user. If changes are made to these settings write the new setting on the configuration label.
CAUTION: CHANGE OF THESE PARAMETERS BY UNTRAINED PERSONNEL MAY RESULT IN INCORRECT PRINTER OPERATION.
DISPLAY REMARKS
TOP OFFSET = XX Adjusts the uppermost print line location. Smaller values print
closer to the top edge.
LEFT OFFSET = XX Adjusts the carriage home location during document insertion.
Larger values move the carriage to the left.
LEFT MARGIN = XX Adjusts the first column print position if edge sensing is not
installed (EDGE SENSOR parameter will not appear below). Larger values move printing to the right.
CAR. ALIGN = XX Aligns lines printed right to left with lines printed left to right.
Larger values move right to left printed lines to the left.
FORWARD COMPENSATION = XX
REVERSE COMPENSATION = XX
EJECT HOLD OFFSET = XX
CONFIGURATION = XX Selects custom options. Select 00 unless indicated otherwise on
GATE OFFSET = XX Sets the height of the alignment gate. Larger values raise the
EDGE SENSOR = XX Adjusts the first column print position from the left paper edge.
NORMAL DARKNESS =
-10 to 10
CQ DARKNESS = -10 to 10 Adjusts CQ print darkness.
PRINTHEAD TYPE Only displayed in early version DP8’s with later firmware
Adjusts distances moved down the document. Larger values increase the distance moved.
Adjusts distances moved up the document. Larger values increase the distance moved.
Adjusts how much of the document is held in the feed rollers after it is ejected. Lower values hold less of the document.
the configuration label or incorrect operation may occur.
gate higher.
Larger values move printing to the right.
Adjusts darkness at normal print speed. Lower values reduce darkness and increase ribbon life. Select the lowest value that provides suitable legibility on thick forms.
installed. Set to match the printhead body color. Warning: A BLACK head can be damaged if set to SILVER.
3.6 Diagnostics
3.6.1 Power Up Diagnostics
Diagnostics run automatically during power-up. If a fault is detected, ROM or RAM TEST BAD may be displayed. If a fault occurs, press A to advance to the next test. However, the printer should not be operated.
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3.6.2 Enhanced Diagnostics
Diagnostics execute after pressing 9 0 FUNCT. If no faults exist, PROM REVISION XX, ROM TEST OK and RAM TEST OK will display. If a fault exists, "BAD" will display until A is pressed to advance to the next test. Then SENSORS LFBMRCE will display. L is the left home carriage sensor; F and B are the front and back document sensors, M and R are the middle and right skew sensors, C is the cabinet open sensor and E is the document edge sensor. Any sensor that is covered will have its corresponding indicator extinguished. Each sensor may be activated to check for proper operation. Both operator indicator lights will turn on (DP9). Press A to conclude this test.
3.7 Self Test
Insert paper and press 9 0 0 FUNCT to print model, firmware ID and configuration settings.
3.8 Local Printing
To print several variable length lines without host commands. Proceed as follows:
1. Insert a form and then press 9 5 FUNCT.
2. In response to CHAR LENGTH = 30, key in a two digit number of characters per line and then press ENTER. Do not print occur across a vertical fold or document edge.
3. In response to LINE COUNT = 01, key in a 2 digit number of lines.
4. Each time ENTER is pressed, that number of lines will be printed.
5. Press EJECT to eject the document and CLEAR to clear the display.
3.9 Error Conditions
3.9.1 Document Jam
In the unlikely event that a document becomes jammed in the printer, printing will stop and "DOCUMENT JAM" will be displayed. The operator must clear the jam condition by moving the printhead left as far as possible and removing the document from the printer.
3.9.2 Cover Open
If the cabinet is opened to replace a ribbon cartridge or clear a document jam, COVER OPEN is displayed and printing is disabled. Printing will resume 3 seconds after the cabinet is closed.
3.9.3 Page Overflow
If the printer is commanded to move past the last printable line on a document it will eject the document and display PAGE OVERFLOW INSERT NEXT PAGE. Printing will resume when another document is inserted.
3.9.4 Carriage Fault
The carriage could not move to the left margin and is probably caused by a jammed carriage or a bad left home sensor.
3.9.5 Clear Eject Jam
At power up or when an eject command is executed and all document sensors do not uncover, “CLEAR EJECT JAM” will be displayed. Assure no document is covering the sensors and the sensors are clean. Turn power off before manually removing a jammed document. If no document is in the printer, this condition may be cleared by pressing the ENTER key while powering the printer on. If the condition will not clear there may be a sensor failure.
3.9.6 Narrow Document
When a document less than 2.4” wide is inserted the middle sensor does not “see” it. NARROW DOCUMENT” is displayed. Press ENTER to proceed or EJECT to abort.
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3.10 Programming
CAUTION: DURING PROGRAM DEVELOPMENT ALL PRINTING SHOULD BE DONE ON SINGLE SHEET PAPER UNTIL PRINT IS CORRECTLY FORMATTED. PRINTING ACROSS THICK FOLDS AND DOCUMENT EDGES CAN DAMAGE THE PRINTHEAD.
Two separate command sets, C and I, are selectable either from the keypad using 9 3 FUNCT (see 3.5.2) or the interface. Mode C is compatible with previous versions of this printer while mode I is compatible with popular PC based printers. Many commands are identical in both C and I modes. Unique mode C commands are indicated by (C) and unique mode I commands are indicated by (I) in the command summary table. Mode C keypad, display and status and key buffer request commands can still be accessed in Mode I by preceding the Mode C command with a ESC character. A Windows printer driver for an IBM Proprinter X24 may be used but the Craden driver is preferred as it defines common transaction document widths, provides faster throughput in landscape mode, and facilitates writing messages to the display.
3.10.1 Command Summary
ASCII Hex Command
ENQ 05 Status request (use ESC ENQ in mode I) BEL 07 Load upper display immediate (use ESC BEL in mode I) BS 08 Reverse line feed (C) or Backspace one character (I) HT n 09 Configuration download (C) or Horizontal Tab (I) LF 0A Line feed VT n 0B Vertical feed (C) or Vertical Tab (I) FF 0C Eject document CR 0D Print buffer SO 0E Begin expanded characters SI 0F End expanded characters (C) or Begin 17 characters/inch print (I) DC1/DLE 11/10 Key buffer request (use ESC DC1 or ESC DLEin mode I) DC2 12 Line count request (C) or Begin 10 characters/inch print (I) DC3/ETB 13/17 Load upper display delayed (use ESC DC3 or ESC ETB in mode I) DC4 14 Master reset (C) or End expanded characters (I) CAN 18 Clear the print buffer (I) EM 19 Document length request (C) SUB 1A Status request delayed (use ESC SUB in mode I) ESC STX 1B 02 Print sideways in landscape mode ESC SO 1B 0E Begin double height characters (C) ESC SI 1B 0F End double height characters (C) ESC - n 1B 2D n Begin (n=1) or end (n=0) underscore (I) ESC n 1B 3# Feed document up #/120 inches (C) ESC 0 1B 30 Set 1/8 inch line spacing (I) ESC 1 1B 31 Set 7/72 inch line spacing (I) ESC 2 1B 32 Set line spacing stored by prior ESC A (I) ESC 3 n 1B 33 n Set n/216 inch line spacing (I) ESC 4 1B 34 Eject the document (I) ESC 5 n 1B 35 n Begin (n=1) or end (n=0) automatic LF after CR (I) ESC : 1B 3A Begin 12 character/inch printing (I) ESC A 1B 41 Begin 60 dot/inch graphics (C) or Store n/72 inch line spacing (I) ESC B 1B 42 Begin 120 dot/inch graphics (C) or Set vertical tabs (I) ESC D 1B 44 Set horizontal tabs (I) ESC E 1B 45 Begin bold print ESC F 1B 46 End bold print ESC G 1B 47 Begin correspondence quality (CQ) print
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ESC H 1B 48 End correspondence quality print ESC I n 1B 49 n Begin CQ (n=2) or normal (n=0) print ESC J n 1B 4A n Feed document up n/216 inches ESC K 1B 4B Begin 60 dot/inch graphics ESC L 1B 4C Begin 120 dot/inch graphics ESC R 1B 52 Set all tabs to default values (I) ESC S 1 1B 53 01 Begin subscript print ESC T 1B 54 End subscript print ESC W n 1B 57 n Begin (n=1) or end (n=0) expanded chars ESC X mn 1B 58 Set left and right margins at columns m and n ESC Y 1B 59 Begin 120 dot/inch full speed graphics ESC Z 1B 5A Begin 240 dot/inch graphics ESC [ @ 1B 5B 40 Begin or end double high or wide ESC [ F 1B 5B 46 Set skew allowance ESC [ I 1B 5B 49 Set character pitch ESC [ J 1B 5B 4A Set 1/5 inch line spacing ESC [ d 1B 5B 64 Set print quality ESC [ g 1B 5B 67 Set graphics mode ESC ] 1B 5D Reverse line feed ESC d 1B 64 Move print position ESC ~ C 1B 7E 43 Select Mode C ESC ~ I 1B 7E 49 Select Mode I FS 1C Load lower display immediate (use ESC FS in mode I) GS 1D Load lower display delayed (use ESC GS in mode I) RS n 1E n Skip n blank spaces in print line (C) US 1F Begin/End underscore (C)
3.10.2 Document Movement Commands
Commands common to both C and I modes:
LF moves the document up one line, with line spacing keypad selected (see 3.5.1) or
set by an HT (C mode) ESC 0,1,2 or 3 (I mode) command.
ESC J n moves the document up n/216 inches with n being a single binary coded byte.
FF or ESC 4 (I mode only) ejects the document.
ESC [ J followed by the 4 byte hex sequence 02 00 20 01 sets line spacing to 1/5 inch.
ESC ] moves the document down one line, with spacing keypad selected (see 3.5.1) or
set by an HT (C mode) or ESC 0,1,2 or 3 (I mode) command.
ESC [ F followed by 00 02 n
If n
1 = 01 then n2 = 00 allows 0.05 in., 01 allows 0.08 in. 02 allows 0.11 in. and 03
1 n2 allows skew as follows: n1 n2 = 03 00 no skew control
allows 0.13 in. of skew
Commands unique to C mode:
VT n moves the document a variable number of lines or steps with n being a single byte,
bit coded as 01ULCCCC (C mode only) where: U = 1 = Up feed U = 0 = Down feed L = 1 = Line feed (1/6” or 1/5”) L = 0 = Step feed (1/60”) CCCC = Line count or step count
ESC n moves the document up (CCCC)/120 inches where n is a single byte bit coded as
0011CCCC (C mode only).
BS moves the document down one line, with spacing keypad selected (see 3.5.1) or
set by an HT (C mode) or ESC 0,1,2 or 3 (I mode) command.
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Commands unique to I mode:
ESC 0 sets line spacing to 1/8 inch.
ESC 1 sets line spacing to 7/72 inch.
ESC 2 sets line spacing stored by a prior ESC A n.
ESC 3 n sets line spacing to n/216 inch where n is a single binary coded byte.
ESC 5 n sets auto LF if n=1 and resets it if n=0. A line feed is automatically performed when
a CR is received if auto LF is set.
ESC A n stores lines spacing of n/72 inch with n being a single binary coded byte but the
stored line spacing will not begin until it is set by an ESC 2.
VT moves to the next vertical tab stop or does a LF if no tabs are set.
ESC B nnnnn0 sets up to 64 vertical tabs at each line n with each n being a single binary
coded byte and terminating with a 0 byte. ESC B 0 clears all vertical tabs.
ESC R clears all vertical tabs and sets horizontal tabs to default values of column 9 and
every eighth column to the right.
If any document movement command (BS, LF, VT, FF, ESC n, ESC 4, ESC J n or ESC ]) has been preceded by any printable ASCII characters, they will be printed before the movement command is executed.
3.10.3 Print Commands
Commands common to both C and I modes:
CR prints all preceding printable ASCII characters. There is no document feed due to
the CR unless auto LF has been set by a ESC 5 01 command and then a LF will be performed.
SO starts double width print. All characters received after an SO and before a SI, CR,
DC4, CAN, ESC W or feed command will be printed double width.
ESC STX Starts landscape (sideways) print for documents inserted rotated 90° clockwise.
Documents must be fed to the first printable column and 10 or 12 cpi selected before ESC STX is issued. Following the STX is a single byte specifying the document height in tenths of an inch. Printing will begin 0.25 inch below that document height unless optional LF or ESC J feeds follow the document height byte. Following the optional feeds are rows of printable characters each terminated by a LF or ESC J. The last printable row must be terminated by an ETX (03 hex). No commands other than LF or ESC J are allowed prior to the ETX. No more than 24 lines, each of no more than126 characters, may be printed.
ESC E starts bold, double strike print in 10 or 12 character/inch.
ESC F stops bold print.
ESC G starts correspondence quality print.
ESC H stops correspondence quality print.
ESC I n starts correspondence quality print if n=2, normal print if n=0 and draft if n=5. Draft
should not be used on passbooks. DP8 draft print quality may be degraded in the rightmost column (column 56 @ 10 cpi or column 67 @ 12 cpi).
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ESC S 1 starts half-high subscript print
ESC T stops subscript print
ESC W n starts double width print if n=1 and stops it if n=0.
ESC X mn sets left and right margins at columns m and n. Printing begins at column m and
must stop at column n. The document may be no wider than (n+5)/10 in. as the n value limits carriage motion. This can increase throughput on narrow documents.
ESC [ @ followed by 04 00 00 00 m n hex selects double high and wide print. Double high
print is set if the low order nibble of m is 2 and single high is set if it is 1. Double line feeding is set if the upper nibble of m is 2 and single line feeding is set if it is 1. Doublewide print is set if n is 2 and single wide is set if it is 1.
ESC [ I followed by 02 00 m n hex selects print pitches as follows:
10 cpi if m n = 00 0B, 12 cpi if m n = 01 EB, 17 cpi if m n = 01 ED 20 cpi if m n = 01 EE, 24 cpi if m n = 01 1E Followed by 08 00 xx xx 00 m 01 00 xx xx hex selects print pitches as follows: 10 cpi if m = 90, 12 cpi if m = 78, 17 cpi if m = 54
ESC [ d followed by 01 00 n hex sets print quality to draft if 0<n<64, to normal if 63<n<128,
to CQ if 127<n<255, or to default if n=255. No change occurs if n=0. Draft should not be used on passbooks. DP8 draft print quality may be degraded in the rightmost column (column 56 @ 10 cpi or column 67 @ 12 cpi).
ESC d followed by mn moves the next print position right by (256 X n + m)/120".
Commands unique to C mode:
SI stops double width character print.
ESC SO starts double height print. All characters received before an ESC SI, CR or feed
command will be printed double height. Single height characters will be printed in line with the top of double height characters if they are mixed in a print line.
ESC SI stops double height print.
RS n inserts n blank spaces into the print line and can be used to reduce the
characters transmitted when large blank spaces are to be printed. n is of the form 01NNNNNN where NNNNNN is the number of blanks to be inserted.
US enables or disables underscoring of printable characters. All characters received
after a US and before another US, CR or feed command will be underscored.
DC4 clears all previously received data out of the buffer.
ESC ~ I clears all previously received data and switches the interface to Mode I.
Commands unique to I mode:
BS prints all preceding printable ASCII characters and positions the print pointer so the
next character will be printed over the last character.
HT moves the print pointer to the next horizontal tab to the right if one is set.
SI starts 17.1 character/inch printing.
DC2 stops 12 or 17.1 character/inch printing and returns to 10 cpi.
DC4 stops double width character print.
CAN clears all previously received data out of the buffer.
ESC : starts 12 character/inch print.
ESC D nnnnn0 sets up to 28 horizontal tabs at each column n with each n being a single
binary coded byte and terminating with a 0 byte. ESC D 0 clears all horizontal tabs.
ESC R sets all horizontal tabs to default values of column 9 and every eighth column to the
right and clears all vertical tabs.
ESC - n starts continuous underscoring if n=1 and stops it if n=0.
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