Cozzia 16019 User Manual
Thank you for purchasing the EC-599C Massage Chair.
Before using your massage chair, please read the contents of this
instruction manual and refer to it when needed.
Instruction Manual EC-599C
Warranty Card
Table of Contents
Luxury Features ………………………..………....…… 2
Safety Precautions ………………………..…………… 3 - 4
Chair Components ……………..........……….......…… 5 - 6
Chair Installing …………………………………….....… 7 - 9
Moving the Chair ……………………………………..… 9
Grounding Instructions ……………………...........…… 10
Chair Specifications ……………………………….....… 11
Operation Guide ……………………………………...… 12-16
Troubleshooting ………………………………...……… 17
Warnings ………………………….....…....................… 18
Consumer Warranty ……………………..............….… 19-21
Warranty Card (Attachment)
WARRANTY REGISTRATION FORM
Product Serial No. (located on product):
Purchase Price: Model No:
Date Purchased:
First Name: Last Name:
Address:
City: State: Zip:
Phone:
Email:
Please mail to:
Cozzia USA LLC
14251 E Don Julian Rd
City Of Industry CA 91710
Tel: 1-877-977-0656
Fax: 1-800-521-4712
1
● Softening of foams and filling composites in pillows, pads, and memory
foam occurs naturally and does not constitute a defect under this warranty.
● Fading, wear and piling of fabrics occurs naturally and does not constitute
a defect under this warranty.
● Natural markings, grain and dye variations in leather do not constitute a
defect under this warranty.
● Warranties do not cover any loss or damage resulting from improper
installation, unauthorized repairs or modifications, improper use of
electrical/power supply, loss of power, dropped product, a malfunction or
damage of an operating part from failure to provide manufacturer's
recommended maintenance, transportation damage, theft, abuse, misuse,
neglect, vandalism or environmental conditions (fire, floods, rust, corrosion,
sand, dirt, windstorm, hail, earthquake or exposure to weather conditions),
loss of use during the period the product is at a repair facility, or otherwise
awaiting parts or repair.
● Damage due to shipping and handling does not constitute a defect under
this warranty.
● Under no circumstance shall COZZIA or its representatives be liable for
indirect, consequential, or incidental damages (including damages for lost
profits, business interruption, bodily injury, medical and the like), even if
any party has been advised of the possibility of such damages.
● Warranties are non-transferable and shall be in lieu of any other warranty,
express or implied, including but not limited to any implied warranty or
merchantability or fitness for particular use.
● COZZIA’s sole liability and the purchaser's exclusive remedy shall be for
the repair, or at COZZIA’s option, for the replacement of the defective part.
Not withstanding the above, if replacements parts for defective materials
are not available, COZZIA reserves the right to make substitutions in lieu
of repair or replacement.
Cozzia EC-599C Luxury Massage Chair
The Luxury Massage Chair is controlled by a microcomputer that performs a variety
of intelligent massage techniques and combinations that are designed to soothe sore
muscles, alleviate stress and fatigue, increase metabolism and energy, and improve
blood circulation.
01
Luxury Features
● Auto-scanning automatically or manually customizes a personal massage
specifically for each user.
● Invigorating air pressure system in seat and calves.
● Six pre-programmed massage sessions with customizable speed, width and
intensity.
● Ability to manually program any combination of massage techniques and to
adjust rollers to desired location for kneading and Tapping techniques.
● Fifteen-minute program duration with automtic shut off.
● User-friendly LCD remote controller.
● Ergonomically designed for optimum comfort.
● All warranties begin on the DATE OF PURCHASE; no allowance or
extension is offered for delivery and/or installation.
Warranties do not apply to rental, business, commercial, institutional or
●
other non-residential users.
21
02
Safety Precautions
When using the massage chair, basic precautions should always be followed to
reduce the risk of electric shock, burns, fire or injury to persons. Please read the
following precautions before using the massage chair.
2
PRODUCT REPAIRS
Many COZZIA product repairs may be performed by the consumer in their own home
with parts and instructions supplied by COZZIA such as remote controller
replacements that don’t require a technician.
● Make sure the power plug is securely inserted into a proper electrical outlet to
reduce the risk of short-circuit and fire.
● Always unplug the massage chair from the electrical outlet immediately after
using and before cleaning.
● DO NOT use the massage chair in areas where the humidity is high such as a
sauna or steam room.
● DO NOT use the massage chair outdoors and avoid areas with direct sunlight.
● If the electricity is off, turn the power switch to the OFF position and unplug the
massage chair form the electrical outlet to prevent any damages to your chair
when the electricity comes back on.
● Never plug/unplug the power cord plug socket with wet hands.
● Close and continuous supervision is necessary when the massage chair is used
by, on or near children or disabled persons.
● No more than one person should use the massage chair at a time.
●
The massage chair is intended to be used as described in the Instruction Manual.
Do not use any attachments other than those recommended.
● DO NOT attempt to stand or sit on the backrest or footrest in order to prevent
accident, injury or damage to the chair.
● Avoid falling asleep while using the massage chair.
● Always keep the massage chair clean, and never insert any objects into or
around the gaps of the massage chair.
● DO NOT move the massage chair by pulling on the power supply cord.
● Make sure there are no children, pets or other obstacles behind or underneath
the massage chair.
● If you find any rips or tears in the fabric of the massage chair contact our service
department.
● This massage chair is designed for household use and should not be used in
non-residential settings.
Canadian consumers may contact COZZIA's customer service department at
1-877-977-0656
warranty or service issues.
●
Floor Models and Demonstration Units
that begins the day the model is placed on the floor and connected to an
electrical outlet by the retail partner. Proof of purchase is required in order
to obtain warranty service and parts. Non-warranty parts and service are
available at a “per incident” charge.
Warranty Coverage Period
●
consumer PURCHASES their chair. Proof of purchase is required for all
warranty repairs. The warranty time period is measured by continuous
calendar days based on a seven-day week.
●
Field Service
schedule an authorized service provider to repair the chair in the
consumer's residence.
●
Parts
consumer at no charge by the COZZIA service department.
between 9:00 am and 5:00 pm PST, Monday through Friday for
have a prorated warranty period
- Warranty coverage starts at the time that the
– COZZIA customer service department will diagnose and
- All parts deemed necessary for repairs will be shipped to the
CONSUMER WARRANTY LIMITATIONS AND EXCLUSIONS
● Warranties are only valid in the 48 contiguous United States and Canada
and are contingent upon the consumer operating the chair according to the
corresponding instruction manual.
● The warranty only applies to COZZIA products and does not include any
accessories or enhancements.
● Field service requires pre-approval and must be performed by COZZIA’s
authorized field service personnel. Field service is only available in the
United States and in major metropolitan areas in Canada.
3
11
COZZIA Consumer Warranty
COZZIA products have the following warranty:
motion upholstery and home theater massage seating provide a one year in-home
service warranty and a two-year parts warranty. COZZIA customer service will not
issue Return Material Authorizations (RMAs) for products. COZZIA products will be
either repaired by the consumer or by an in-home technician. COZZIA will not issue
Return Material Authorizations (RMAs) for buyer’s remorse.
COZZIA’s massage chairs,
SERVICE AND TECHNICAL SUPPORT
Consumers may contact COZZIA’s customer service department at 1-877-977-0656
between 9:00 am and 5:00 pm PST, Monday through Friday or email us at
Service@cozzia-usa.com or visit our web at www.cozzia-usa.com for warranty or
service issues.
Consumers are required to provide the unit serial number and dated proof of
purchase (sales receipt) when they contact the COZZIA service department
regarding a repair.
20
● Please consult your doctor if you are in doubt as to whether or not you should
use this massage chair.
● Please consult a doctor before using the massage chair if you are pregnant,
undergoing any medical treatment, using a medical electronic device such as
a pacemaker, or are experiencing any of the following: Malignant tumor, heart
disease, back pain, abnormal or curved back bone, osteoporosis or acute illness.
● If you experience pain while using the massage chair, stop using it immediately
and consult your doctor.
● Never use a massage function on swollen or inflamed parts of the body.
● DO NOT use the massage chair for more than 30 minutes at a time.
● DO NOT use the massage chair where aerosol (spray) products are being used
or where oxygen is being administered.
● This massage chair is a non-professional product designed to provide a
comfortable massage and should not be substituted for appropriate medical
treatment.
●
If the supply cord is damaged, it must be replaced by the manufacturer, its service
agent or similarly qualified persons in order to avoid a hazard.
A COZZIA customer service representative will attend to most consumer inquiries,
but in some cases a technical service specialist will provide advanced support.
Non-warranty repair is provided on a "per incident" basis. COZZIA customer service
will verify that the unit has failed and provide instructions for repairing a unit. All
applicable repairs, parts, shipping, handling, local tax and a "per incident" fee will be
charged for non-warranty repairs and support calls.
Proof of purchase (original receipt) is required for all warranty repairs or service.
EXTENDED WARRANTIES:
Cozzia offers extended warranty programs to enhance ownership of Cozzia
product. Extended warranty provides: 3-year limited repair or replacement massage
chair warranty with on-site service.
Please visit www.cozzia-usa.com for the latest terms and pricing for extended
warranties.
19
4
03
Chair Components
Backrest
Backrest Pad
Armrest
Side Panel
Remote Controller
Pillow Pad
Spare Pad
Seat Pad
Footrest
10
Warnings
* Do not use water and other cleaning detergents on the massage chair.
* Do not stack, stab, slit or harshly pull on the surface of the massage chair.
* Gently press the buttons during operation and avoid hitting the buttons with
hard objects.
* Pull out the power supply plug after each use.
* Do not use the massage chair for more than 30 minutes at a time.
Backrest
Power switch
Chair Supporter
Wheels
5
09
Troubleshooting & Product Maintenance
18
MASSAGING POSITION
This massage chair is controlled by a microcomputer and is susceptible to power
surges of +10 to -10%.
The following situations may display in the event of a power surge:
Situation Solution
The massage chair is connected
to the power supply but is not
functioning.
The remote control works, but the
massage chair is not functioning.
Both the remote control and the
massage chair are not functioning.
1. Check to see that the plug is well
connected and working.
2. Make sure that the massage chair
switch is turned to the “I” position.
The massage chair may have
overheated due to prolonged use.
Turn off the power and allow the chair
to cool for 30-50 minutes.
1. Make sure the chair is plugged
into a working outlet.
2. Turn the power OFF and then ON
again.
Roller
Roller
17
Chair Installation
04
Step 1:
When setting up the chair, make sure there is at least two feet of space behind the
backrest and two feet of space in front of the footrest.
at least 2 ft. at least 2 ft.
6
20. VIBRATE (SEAT)
Seat Vibration Control Button
Press this key once to activate seat vibrating massage function for comfortable
vibrating massage enjoyment.
Press this key again to exit the function.
Setting Air Squeeze
21. KNEAD (CALVES)
Calves kneading Function Control Button
Press this key once to activate calves kneading massage function for comfortable
kneading massage enjoyment.
Press this key again to exit the function.
Step 2:
Insert the wire plugs into the seat as demonstrated in PIC 1.
Note: Insert black to black and gray to gray, otherwise damage to the chair may result.
Grey
Black
Black
7
Grey
PIC 1
22. SEAT
Seat Air Squeeze Control Button
Press this key to activate seat air squeezing key for comfortable waving massage.
Press this key again to exit the function.
23. LEG REST
Calves Air Squeeze Control Button
Press this key to activate calves air squeezing key for comfortable squeezing
massage.
Press this key again to exit the function.
24. INTENSITY(Seat and Calved)
Press this key once to increase the intensity of seat & calves air massage
Press again to circulate from weak to strong.
Press this key once to decrease the intensity of seat & calves air massage
Press again to circulate from strong to weak.
16
11/12. FAST/SLOW
Speed Adjustment Buttons
Press these two keys to activate the intensity adjustment function on the relative
massage action to control the massage intensity of current mode.
Press these two keys to switch from fast to slow or slow to fast with circular
adjustment.
13/14/15. WIDTH
Width Adjustment Buttons
Under the mode of Tapping and Rolling, press this key once to switch massage width
within Wide/Medium/Narrow to satisfy different users' demands. But it is invalid
under Kneading mode.
16/17. UP/DOWN
Position Adjustment Button fot Spot or Partial Massage
These keys are used for adjusting backrest massage position to achieve spot
massage.
Press UP and DOWN keys continuously until the massage wheel rolls to ideal
position and then undo the key to get the spot massage function.
Press ROLLING key to eliminate spot function.
18. PARTIAL
Partial Back Massage
Backrest massage Position Selection key is your convenient choice for backrest spot
massage.
Press this key to massage within ±8cm up-and-down under current massage mode.
Press this key again to exit this function.
Step 3:
Unfold the backrest until you hear a “click” sound.
Step 4:
Attach the backrest pad and the pillow pad with the zipper, hook and loop fasteners.
1 2
3 4
19. SPOT
Spot Back Massage
The backrest spot massage choice key is your convenient choice for backrest spot
massage.
Press this key to massage under current massage mode.
Press this key again to exit this function.
15
Step 5: (Optional)
Remove the spare pad located in the backrest cover for a deeper massage.
8
AUTO PROGRAM
Six pre-programmed massage session are activated by pressing the following
buttons: REJUVENATE, REFRESH, DESTRESS, NECK SHOULDER,
BACK LUMBAR, SEAT CALVES.
05
Moving the Chair
1. Restore the footrest to its original position.
2. Hold down on the top of the backrest and tilt approximately 45 degrees. Move the
chair using the wheels as the fulcrum.
Note:
1) Always return the footrest to its original length and restore it to its original position
before moving the chair. Otherwise, injury during movement may result.
2) Do not move the chair while a person is seated on it.
3) Place a mat on the floor and gently roll the chair over it to avoid damaging the floor.
Manual Back Massage Programming
7. SHIATSU
Shiatsu Function Start/Stop Control Button
Press this key once to activate the synchronal shiatsu function for symmetrical and
vigorous shiatsu action on the body's reflex points.
Press this key again to exit this function.
Press the FAST/SLOW button to adjust the speed of massage while the Shiatsu
function is activated.
8. KNEADING
Kneading Function Start/Stop Control Button
Press this key once to activate the kneading function for vigorous kneading action on
the body's reflex points.
Press this key again to exit this function.
Press the FAST/SLOW button to adjust the speed of massage while the kneading
function is activated.
9. TAPPING
Tapping Function Start/Stop Control Button
Press this key once to activate the tapping function for vigorous tapping action on the
body's reflex points.
Press this key again to exit this function.
Press the WIDTH button and Speed button to adjust the TAPPING width and speed
of massage while the tapping function is activated.
9
Massage Chair Control Buttons
1. ON/OFF
Massage chair power switch
Press this key once will turn on the backlight of the LCD screen. Press any button to
begin the massage functions.
Press this key again, the massage chair stops operating and resets automatically to
enter into a standing mode.
2. DEMO
Press this button for a brief demonstration of the features of the EC-599C Massage
Chair.
10. ROLLING
Rolling Function Start/Stop Control Button
Press this key once to activate the rolling function for vigorous rolling action on the
body's reflex points.
Press this key again to exit this function.
Press the WIDTH button to adjust the width of massage while the Rolling function is
activated.
14
06
Grounding Instructions
Fully insert the plug into an appropriate outlet.
An improper equipment-grounding conductor may result in electric shock. Contact
a qualified electrician if you are not sure that the product is properly grounded. Do
not modify the plug that is included with the massage chair. If the plug does not fit
the outlet, contact a qualified electrician to install an outlet to fit the massage chair
plug.
3/4. RECLINE/RESTORE
Massage Angle Adjustment Control Buttons
When plugging in, the massage chair enters into ready state. At the moment you can
adjust the massage chair angle freely by pressing the RECLINE/RESTORE key to
enjoy more ideal massage, no matter whether the massage machine is running or
not. Press button once to adjust the backrest and footrest to a comfort position.
Press the button again to confirm the position.
5/6. RAISE/RESTORE
When plugging in, the massage chair enters into ready state. At the moment you can
adjust the footrest angle freely by pressing the RAISE/RESTORE key to enjoy more
ideal massage, no matter whether the massage machine is running or not.
Press button once to adjust the footrest to a comfort position.
Press the button again to confirm the position.
These two keys are used to adjust footrest angle with intelligent electromotion for
achieving more ideal and comfortable massage angle.
The footrest will move from 5 to 90 degree when pressing RAISE/RESTORE key
until to your ideal angle and then undo.
The massage chair will keep all massage function when doing the adjustment.
13
07
Chair Specifications
Description
Model No.
Rated Voltage
Rated Frequency
Rated Power Consumption
Timer
Max Time Rate
Dimensions(LxWxH)
Weight
Length of Wire
Usage Condition
Storage Condition
Specifications
EC-599C
120V ~
60Hz
180W
15 minutes
60 minutes
Shipping dimensions: 49.3" x 31" x 34.3"
Reclined dimensions: 65" x 28.7" x 33.5"
Upright dimensions: 45" x 28.7" x 49"
Gross weight: 207 lbs.
Net weight: 163 lbs.
Controller wire: 1.3m
Power supply wire: 2.2m
Temperature: 10°~ 40°
Humidity: 30-85 RH
Temperature: 20°~ 60°
Humidity: 30-85 RH
08
Operation Guide
10
RECLINE RAISE
RAISERECLINE
RESTORE RESTORE
RESTORE RESTORE
11
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