Cox UC App Reference Guide

Cox Business

UC App

Mac Desktop Quick Reference Guide

This guide will help you access and use the Cox Business UC App for Mac Desktop. It includes instructions
on how to download, sign on, set up and utilize the most common features and functionalities.

Overview

The Cox Business UC App gives you in-office connectivity while working from home or traveling. There are six types of UC App for
smartphones, tablets and desktop computers. You can make click-to-dial calls, start an instant messaging session, view a contact’s
availability, make a conference call and manage your calls.

Note: To use the UC App features with your IP Centrex Professional Seat, you must first activate UC App through the MyAccount
Portal. Refer to the UC App for Mac Desktop User Guide for detailed instructions.

Downloading the Application

Log in to MyAccount

(http://coxbusiness.com/myaccount) with
your User ID and password.

In the upper right corner of the Welcome

screen, click Voice Settings and then click
VoiceManager Tools from the dropdown
menu.

When the VoiceManager Dashboard opens,

click the Applications tab.

Click the Download for Desktop link, and

then click Download the Mac Desktop app to
download the application.

In your desktop finder window, select

Downloads to display items in the Downloads
folder.

Locate and open the installation file (UC

App.bc-uc.osx-21.6.4.61-COX.dmg) to install
the application.

You can also add contacts to your list by utilizing the company directory.

Signing In

Open the application on your desktop.

Enter your MyAccount user name and password.

Click the Sign in button.

Optional: Tap the Remember password box to

bypass having to enter it during subsequent
launches of the app.

Optional: If you choose Sign in automatically,

you are signed in immediately and taken to the
Contacts list on subsequent app launches.
Otherwise, you are presented with the Sign in
screen.

Adding a Contact

Log in to the UC App.

Select the Add Contact icon from the main

window, and then select New Contact.

In the New Contact dialog box, enter the

contact’s information. To create a contact for a
weekly conference, add a conference bridge
number and PIN, and then click the Add Contact

icon .

Note: By default, your presence information is

always shared with a new contact if an Extensible
Messaging and Presence Protocol (XMPP)
address is provided.

To add a new group, click the same button as

you did for Add Contact and choose the New
Group menu option.

Enter the name of the group in the New Group

dialog box, and click the OK button to add the
group to the Contacts list.

Select the company directory icon to view the directory.

Select the person that you would like to add to your list.