15.
9. Warranty Terms
This warranty is given by BM Group I/S of Marielundvej 48D, 2730, Herelv, Denmark,
Tel: +45 4346 2010, Email:
[email protected] The benets given by each
warranty set out in this document are in addition to any other rights and remedies
you may have under a law in relation to the services or goods to which the warranty
relates.
What this warranty covers
This warranty applies to any defects in the goods that appears within 12 months
from the date of delivery of the goods to you. To claim under this warranty, the defects must be notied to Cougartron and the goods returned to Cougartron within
two weeks of their appearance. Cougartron will, at its option, replace or repair the
goods within a reasonable time of receiving a valid warranty claim. Cougartron will
pay for the repair or replacement but you must pay all other costs including all transport costs of returning the defective goods to Cougartron and Cougartron delivering
the repaired or replacement part back to you.
How to make a claim
If you want to make a claim under your warranty, please contact Cougartron in
writing by sending a prepaid letter to BM Group I/S, Marielundvej 48D, 2730, Herelv,
Denmark, or email to
[email protected]. You must include your full name,
address and contact telephone number and the details of the defect in relation to
which you make your claim. Cougartron will tell you whether you need to return the
goods to BM Group I/S or the approved local distributor. You will need to return the
goods together with all accessories and parts for a full assessment and report.
Additional limitations, exclusions and requirements
This warranty does not extend to:
• consumables such as the brush, insulating shroud and wand;
• any defect caused by normal wear and tear or incidental or inconsequential
damage;
• any defect caused by misuse, negligence or other abuse of the goods;
• any defect caused by accidents or alterations;
• goods that have not been cleaned and maintained in accordance with the user’s
manual supplied with the goods;
• loss or damage, including consequential loss or damage, to your work or facili-
ties arising out of or in connection with the use of the Cougartron Machine; or
• unless otherwise expressly stated, any right to be reimbursed or compensated
for physical or nancial injury, loss, damage, expense, time or inconvenience
(whether direct or indirect) arising out of the occurrence of the defect in the
product or your inability to use the product.
To Qualify for an exclusive 24 month warranty please go to
www.cougartron.com/register and ll in your details