Coselgi D-CIC-M TR, D-CIC, D-CIC-M, D-CIC TR User Instructions

dinamico
USER INSTRUCTIONS
THE COSELGI DINAMICO™ FAMILY
D-CIC/D-CIC TR/D-CIC-M/D-CIC-M TR model
Completely-in-canal
(To be filled out by the hearing care professional)
Your hearing aid series:
PROGRAMS
Master Music TV Comfort Phone Zen
SPECIAL PROGRAMS
Master + Zen Master + Phone
SMARTTOGGLE PROGRAMS Zen+
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NOTE
The CIC-M is not a wireless hearing aid, which means that the hearing aids cannot communicate with each other or with any accessory. Consequently, you cannot adjust the sound and you will only have one listening program.
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CONTENTS
YOUR HEARING AID................................................................................6
Welcome...........................................................................................................6
Important safety information.........................................................................8
THE HEARING AID.................................................................................10
Indications for use..........................................................................................10
Intended use...................................................................................................10
The battery......................................................................................................10
Sound signals..................................................................................................12
How to tell right from left..............................................................................13
Turning the hearing aid on and off...............................................................13
Putting on and removing your hearing aid.................................................14
Sound adjustment..........................................................................................15
Programs.........................................................................................................16
CLEANING.............................................................................................18
Tools.................................................................................................................18
Cleaning...........................................................................................................18
The wax guard................................................................................................21
ACCESSORIES.......................................................................................24
Accessories.....................................................................................................24
TROUBLESHOOTING.............................................................................25
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REGULATORY INFORMATION...............................................................28
EC directives...................................................................................................28
FCC and IC statements..................................................................................28
SYMBOLS..............................................................................................32
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YOUR HEARING AID
Welcome
Congratulations on your new hearing aid. Use your hearing aid regularly, even if it takes some time getting used to it.
Infrequent users don’t usually get the full benefit of a hearing aid.
NOTE
Your hearing aid and its accessories may not look exactly as illustrated in this booklet. We also reserve the right to make any changes we consider necessary.
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Your hearing aid at a glance
1. Microphone openings
2. Battery lid (on/off function)
3. Nail grip
4. Sound outlet
5. Widex wax guard
6. Extraction cord
7. Relief vent (short)
8. Relief vent (full length)
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Important safety information
Read these pages carefully before you begin using your hearing aid.
Hearing aids and batteries can be dangerous if swallowed or used im­properly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a doctor immediately.
Take your hearing aids out when you are not using them. This will help to ventilate the ear canal and prevent ear infections.
Contact your doctor or hearing care professional immediately if you sus­pect you may have an ear infection.
Remove your hearing aids before showering, swimming or using a hair dryer.
Do not wear your hearing aids when applying perfume, spray, gels, lotion or cream.
Do not dry your hearing aid in a microwave oven - this will ruin it.
Never use other people’s hearing aids and never allow others to use yours, as this could damage your hearing.
Never use your hearing aids in environments where there may be explo­sive gases, such as in mines, etc.
Keep hearing aids, their parts, accessories and batteries away from chil­dren.
Never try to open or repair the hearing aid yourself. Contact your hearing care professional if you need to have your hearing aid repaired.
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Your hearing aids contain radio communication technology. Always ob­serve the environment in which you are using them. If any restrictions ap­ply, you must take precautions to comply with these.
Do not expose your hearing aids to extreme temperatures or high humid­ity, and dry them quickly if they get wet, or if you perspire heavily.
Your hearing aids should be stored and transported within the temperature and humidity ranges of -20°C to +55°C (-4°F to 131°F) and 10%-95% rH.
Storage and transportation up to 60°C (140°F) with 10%-95% rH can be accepted in shorter periods (duration of max. of 2 weeks).
Your hearing aids are designed to operate from 0°C (32°F) to 50°C (122°F). For more information about your hearing aids, visit: www.coselgi.com.
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THE HEARING AID
Indications for use
The hearing aids are indicated for individuals older than 36 months with a range of hearing loss from minimal (10 dB HL) to severe (90 dB HL) and all hearing loss configurations.
They are to be programmed by licensed hearing care professionals (audiol­ogists, hearing aid specialists, otolaryngologists) who are trained in hearing (re)habilitation.
Intended use
The hearing aids are intended as air conduction amplification devices to be used in everyday listening environments. The hearing aids may be equipped with the Zen program intended to provide a relaxing sound background (i.e. music/noise source) for adults who desire to listen to such a background in quiet.
The battery
Use a type 10 zinc-air battery for your hearing aid. Always use a fresh, new battery that is precisely the kind recommended by
your hearing care professional.
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NOTE
Check that the battery is completely clean and free of any residue before insert­ing it in the hearing aid. Otherwise your hearing aid may not function as expec­ted.
Never attempt to recharge your hearing aid batteries, as they could ex­plode.
Never leave a flat battery in the hearing aids while storing them. It could leak and ruin your hearing aid.
Dispose of used batteries as indicated on the packaging and take note of the expiry date.
Low battery indication
When the battery is flat, a sound signal will play. If the battery drains sud­denly there may however be no warning. We recommend carrying a spare battery with you wherever you go.
Changing the battery
To change the battery, do as follows:
Take the adhesive tab off the new battery and make sure there is no sticky substance left on it. Let it "breathe" for 60 seconds.
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Use the nail grip to gently swing the battery door open and remove the old battery.
Now place the new battery in the drawer as shown. Close the drawer. If it doesn't close easily, the battery is not placed correctly. If you are not using the hearing aid for a few days, remove the battery.
NOTE
Avoid dropping your hearing aid - hold the hearing aid above a soft surface while changing the battery.
Sound signals
Your hearing aid plays sounds to inform you that certain features have been activated or that you have changed programs. These sounds may be spoken messages or tones, depending on your needs and preferences.
Program 1
Message/one short beep
Program 2 Message/two short beeps Program 3 Message or three short beeps
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Program 4 Message/one short and one long beep Program 5 Message/one long beep and two short beeps Zen+ Message/tone
Ask your hearing care professional to turn these sounds signals off if you don't need them.
Lost partner
(Only available in wireless 440-series) Your hearing care professional can turn on a feature in your hearing aid that
warns you whenever it loses contact with the hearing aid in the opposite ear. You will hear a spoken message in your ear.
How to tell right from left
The hearing aid for your right ear has a red mark. The hearing aid for your left ear has a blue mark.
Turning the hearing aid on and off
To turn the hearing aid on, close the battery cover and push it upwards. The hearing aid will play a sound signal to indicate that it is on, unless your hear­ing care professional has deactivated this function.
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To turn off the hearing aid, push the battery cover downwards.
NOTE
You can also cup the hearing aid in your hand to verify that it is turned on. If it's on, it will whistle. Don't forget to turn off the hearing aid when it is not in use.
Putting on and removing your hearing aid
Close the battery lid completely. Hold the hearing aid with your thumb and forefinger and insert it slowly into your ear until you feel resistance. Then use the tip of your forefinger to gently push the hearing aid into your ear until it feels comfortable. Pulling the outer ear upwards and backwards while you insert the hearing aid can be helpful.
NOTE
If the hearing aid doesn't feel comfortable, or if it doesn't fit properly, causing irritation, redness or the like, contact your hearing care professional.
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Removing the hearing aid
Use the extraction cord to take the hearing aid out of your ear.
NOTE
If you find it difficult to take out the hearing aid, move it carefully from side to side while pulling on the extraction cord.
Sound adjustment
Your hearing aid adjusts the volume automatically according to your sound environment.
If you have a remote control, you can also adjust the sound manually, de­pending on your needs and preferences.
Each time you operate the volume control, you will hear a beep-tone unless your hearing care professional has deactivated this function. When you reach the maximum or minimum setting, you will hear a steady tone.
You can also mute your hearing aid if you need to. Do as follows:
Keep pressing the lower part of the volume key on the remote control until you can hear the steady sound
To turn the sound on again:
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Press the upper part of the volume key or
Change program
Any adjustment of the volume will be cancelled when you turn off your hearing aid or if you change program.
Programs
PROGRAMS USE Master For everyday use Music For listening to music TV For listening to the TV Comfort Attenuates background noise Reverse focus Focus on sounds from behind. Phone This program is designed for listening to
phone conversations
Zen Plays tones or noise for a relaxing sound
background
SPECIAL PROGRAMS USE Compound programs The Master program in one ear and Zen, Re-
verse focus or Phone in the other
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SMARTTOGGLE PROGRAMS USE Zen+ This program is similar to Zen but allows you
to listen to different types of tones or noise
NOTE
Not all hearing aids can be used with a remote control.
If your needs change over time, your hearing care professional can easily change your program selection.
To change programs, simply push the program key on your remote control.
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CLEANING
Tools
You will receive the following cleaning tools with your hearing aid:
1. 2. 3. 4. 5.
1. Cloth
2. Brush
3. Long wax-removing tool
4. Short wax-removing tool
5. Battery magnet
Cleaning
Cleaning your hearing aid every day will make it more efficient and more comfortable to wear.
The hearing aid
Just wipe it with the a soft cloth (for exam­ple the cloth you received from your hearing care professional).
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The sound outlet
Remove any visible earwax from around the sound outlet with the small brush or cloth. Nev-
er try to clean the wax guard.
NOTE
If you can't clean the sound outlet, contact your hearing care professional. Never insert anything into the sound outlet as this can ruin your hearing aid.
The microphone openings
Open the battery lid and turn the hearing aid so the lid is facing downwards (see illustra­tion). Guide the short wax removing tool (no. 4 ) through the microphone openings on the lid from the inside (see illustration).
NOTE
If you suspect that earwax or dirt has got into the microphone inside the hearing aid, contact your hearing care professional. Do not insert anything into the mi- crophone.
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The vent
Short vent: clean the vent as far as the long end of the waw removing tool (no. 3) can reach. Long vent: clean the vent every day by passing the long wax removing tool (no. 3) all the way through the vent.
Leave the hearing aid open to ventilate it.
NOTE
It is important for the performance of your hearing aid that you keep the vent clean and free of earwax, dirt or the like. Clean it every day after use and consult your hearing care professional if the vent is blocked.
Dry your hearing aid quickly if it gets wet, or if you perspire heavily. Some people use a special dehumidifier like Widex Dry-Go to help keep their hear­ing aids dry and clean. Ask your hearing care professional if this is right for you.
Do not use any kind of liquid or disinfectant to clean your hearing aid.
Clean and inspect your hearing aid every day after use to check that it is not broken. If the hearing aid breaks while you are wearing it, leaving small fragments in your ear canal, contact your doctor. Never try to take out the fragments yourself.
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The wax guard
The Widex wax guard helps to protect the hearing aid against earwax. Al­ways use Widex wax guards with your hearing aid. Otherwise the guarantee for your hearing aid will be void.
Changing the wax guard
Open the wax guard case as illustrated.
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The wax guard consists of the following parts:
1. Removal hook
2. New wax guard
Insert the removal hook into the used wax guard.
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Keep the holder at a right angle.
Pull the used wax guard straight out.
Insert the new wax guard into the opening of the sound outlet and press it gently.
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Pull the holder straight out.
Ask your hearing care professional about how often you should change the wax guard.
The wax guard is for one-time use only and is not intended to be cleaned.
If the wax guard fits loosely, discard it and use a new one.
If the wax guard falls off inside your ear, contact your doctor or hearing care professional to have it removed. Do NOT attempt to remove the wax guard yourself.
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ACCESSORIES
Accessories
You can use a variety of accessories with your hearing aid. To see whether you could benefit from using these accessories, ask your hearing care pro­fessional.
Name Use RC-DEX remote control TV-DEX for listening to TV and audio PHONE-DEX for easy landline use FM+DEX for streaming audio and FM signals UNI-DEX for connecting hearing aids to mobile phones CALL-DEX for easy wireless connection to mobile phones COM-DEX for wireless connection to mobile phones and other
devices via bluetooth
Available in some countries only.
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TROUBLESHOOTING
These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hear­ing care professional.
Problem Possible cause Solution The hearing aid is
completely silent
It is not turned on Make sure the battery is
placed correctly and the battery compartment cover is closed correctly.
The battery does not work
Insert a new battery in the hearing aid
The sound outlet is blocked
See the cleaning section
The microphone open­ing is blocked
See the cleaning section
The hearing aid vol­ume is not powerful enough
The sound outlet is blocked
See the cleaning section
Your ear is blocked by earwax
Contact your doctor
Your hearing may have changed
Contact your hearing care professional/doctor
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Problem Possible cause Solution The hearing aid whis-
tles continuously
Your ear is blocked by earwax
Contact your doctor
It is not correctly placed in your ear ca­nal
Take it out and reinsert it
It fits loosely in your ear canal
Contact your hearing care professional
The hearing aid is un­comfortable to wear
It is not correctly placed in your ear ca­nal.
Consult your hearing care professional
It does not fit your ear properly
Contact your hearing care professional
Your outer ear or ear canal is sore
It is important that first­time users only wear the hearing aid for short peri­ods of time at the begin­ning. Take 2-3 weeks to gradually get used to the hearing aid. If the soreness continues, contact your hearing care professional
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Problem Possible cause Solution Your hearing aids are
not working in syn­chrony
The connection be­tween the hearing aids is lost
Turn them off and on again
The hearing aids do not respond with a corresponding change in volume or program to the device
a. The device is used beyond the transmis­sion range b. Strong electromag­netic interference in the vicinity c. The device and the hearing aids are not matched
a. Move the device closer to the hearing aids b. Move away from known source of EM interference c. Check with your hearing care professional to make sure device is matched with the hearing aids
You hear “interrupted” speech (on and off) from the hearing aids or no speech (muted) from the transmitting hearing aid.
a. The battery in one of the hearing aids has expired b. Strong electromag­netic interference in the vicinity
a. Replace battery in one or both hearing aids b. Move away from known sources of interference
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REGULATORY INFORMATION
EC directives
Directive 1999/5/EC
Hereby, Coselgi A/S declares that this D-CIC/D-CIC TR/D-CIC-M/D-CIC-M TR is in compliance with the essential requirements and other relevant provi­sions of Directive 1999/5/EC.
A copy of the Declaration of Conformity can be found at: http://cosel­gi.com/doc
N26346
Information regarding disposal
Do not dispose of hearing aids, hearing aid accessories and batteries with ordinary household waste.
Hearing aids, batteries and hearing aid accessories should be disposed of at sites intended for waste electrical and electronic equipment, or given to your hearing care professional for safe disposal.
FCC and IC statements
FCC ID: TTY-DCIC IC: 5676B-DCIC Federal Communications Commission Statement
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This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that
may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential instal­lation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be deter­mined by turning the equipment off and on, the user is encouraged to try to cor­rect the interference by one or more of the following measures:
— Reorient or relocate the receiving antenna. — Increase the separation between the equipment and receiver. — Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected. — Consult the dealer or an experienced radio/TV technician for help. NOTE:
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This equipment complies with FCC radiation exposure limits set forth for an un­controlled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Changes or modifications to the equipment not expressly approved by Widex could void the user’s authority to operate the equipment.
Industry Canada Statement / Déclaration d’industrie Canada Under Industry Canada regulations, this radio transmitter may only operate using
an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.
To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
This device complies with Industry Canada licence-exempt RSS standard(s). Op­eration is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may
cause undesired operation of the device. Conformément à la réglementation d’Industrie Canada, le présent émetteur radio
peut fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada.
Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l’intensité néc­essaire à l’établissement d’une communication satisfaisante.
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Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux ap­pareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :
(1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d’en compromettre le fonctionnement.
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SYMBOLS
Symbols commonly used by Coselgi A/S in medical device labelling (la­bels/IFU/etc.)
Symbol Title/Description
Manufacturer
The product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated.
Catalogue number
The product’s catalogue (item) number.
Consult instructions for use
The user instructions contain important cautionary information (warn­ings/precautions) and must be read before using the product.
Warning
Text marked with a warning symbol must be read before using the product.
WEEE mark
“Not for general waste”. When a product is to be discarded, it must be sent to a designated collection point for recycling and recovering to prevent the risk of harm to the environment or human health as a re­sult of the presence of hazardous substances.
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Symbol Title/Description
CE mark
The product is in conformity with the requirements set out in European CE marking directives.
RCM mark
The product complies with electrical safety, EMC and radio spec­trum regulatory requirements for products supplied to the Aus­tralian or New Zealand market.
Interference
Electromagnetic interference may occur in the vicinity of the product.
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COSELGI A/S Nymoellevej 6, DK-3540 Lynge, Denmark
www.coselgi.com
Manual no.:
9 514 0391 001 #01
Issue:
2016-08
9 514 0391 001 #01
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