Contacting KONEXXInside Cover
Pre-Installation2
Data Port Anywhere Installation3
Windows Connection Setup 5
Establishing Your Connection9
Locating the Host Modem’s Phone Number11
Level Switch Settings Table14
Operating Tips & Troubleshooting18
Warranty Information22
Why Data Port Anywhere (DPA)?
As a mobile notebook user you need modem connectivity to send and
receive critical information when you are working at client sites and
hotels. The problem is that notebook modems are analog and virtually
all office and hotel phone systems are digital. Connectivity i n this
environment can be impossible. Worse, connecting to a digital line
without protection can destroy your modem. The Konexx Data Port
Anywhere provides an analog data port to connect your modem to
virtually any office or hotel digital phone system. In addition, the DPA
has a 2-Port USB Hub to simultaneously operate other USB devices.
Contacting KONEXX
You may contact KONEXX using any of the following methods:
Voice:(858) 622-1400
Compliant with USB 1.1 requirements for bus powered devices. USB
Hub supports low power or self powered USB devices (each USB port
provides 100 mA).
Pre-installation Guidelines -
observe the following guidelines:
CONNECTION WARNING - Never connect the DPA directly to the
telephone line or telephone wall outlet. Use the procedures in
this User's Guide to avoid damaging your DPA.
USB DRIVERS -
installing the DPA for the first time you will be prompted by the
computer to install/load drivers. Follow the prompts to identify the DPA
to your operating system.
TELEPHONE LEVEL SWITC H -
the DPA for the telephone you are using (refer to the Level Switch
Setting Table on page 14). Switch setting #3 is used on the majority of
digital telephone systems.
TELEPHONE SET VOLUME CONTROL -
Control (handset and/or speakerphone volume) may impact your
connection speed. KONEXX recommends that the volume control be
set in the mid-range for most telephone sets. Some AT&T/Lucent /
Avaya sets may require the volume set at a lower level.
SPEAKERPHONES -
capability, do not use speakerphone mode. Speakerphone mode
disconnects the handset jack used by the Modem Konnector to send
and receive data.
The DPA uses standard Microsoft drivers. When
If the attached telephone has speakerphone
Windows 98 or later.
-
Before installing your DPA,
Telephone Level
Set the
The Telephone Set Volume
switch on
DIALING -
Start…Settings…Control Panel…Modems…Dialing Properties…click
on TONE DIAL ).
MODEM SPEAKER CONTROL AND VOLUME -
handset is deactivated when your modem is in use. You can use the
“M1” command to enable the modem speaker and the “L3” command
to set its volume. You can then "listen in" on dialed calls to monitor
their status. Refer to your modem manual for more information.
Configure your modem for Tone Dialing (Go to
The telephone
Data Port Anywhere Installation
Step 1.
Connect the USB cable on the DPA to your computer USB
port. The first time you connect the DPA to your computer, you will be
prompted to install USB drivers, simply follow the prompts. The DPA
uses standard Microsoft drivers. Follow the prompts to identify the
DPA to your operating system.
Step 2.
Remove the coiled handset cord from the
(2A) and insert it into the DPA jack labeled
2A
Step 3.
Connect your PC Card or internal modem cable to the DPA
jack labeled
The DPA is now installed and ready for use. If you choose to use the
telephone handset for voice communications when your modem is not
in use see next page.
MODEM.
2
B
telephone handset
PHONE
(2B).
Optional Connection:
communications while the modem is
coiled handset cord to the telephone handset and the DPA jack labeled
HANDSET.
If you have connected the telephone handset to the DPA lift the
telephone handset and listen for a dial tone. If you do not hear the dial
tone, check your connections to ensure they match those shown in the
diagram below.
If you want to use the telephone for voice
not in use
, connect the included
Return the handset to the cradle until you are ready to go on-line using
your modem and the DPA.
Windows Connection Setup
If you use the DPA while traveling we recommend that you modify your
modem settings to setup your modem for manual dialing.
Why Manual Dial?
Nortel Meridian, Rolm and others do not accept the analog dialing
tones generated by the modem. In order to connect with the host
modem you will have to manually dial the host modem’s number on the
telephone keypad.
Why x3?
Your modem normally requires dial tone in order to dial. By adding
“x3” to your modem initialization or setup string you are instructing the
modem to dial without requiring dial tone. Once the x3 is entered it
remains in the Windows default settings. This will not affect modem
use on an analog line.
The x3 command makes the manual dial process easier.
Because most digital PBX systems, such as
To enter the “x3” in Windows 98
(Windows 2000 see page 7):
Step 1
Step 2.
Step 3.
. Select
Select
Select C
START
button
SETTINGS
ONTROL PANEL
Step 4.
Double click the
Continue to next page
MODEMS
icon
Step 5.
In the General tab, highlight the modem to be used, then
PROPERTIES
Select
(not Dialing Properties)
Step 6.
Step 7.
dialing” box
Step 8.
Continue to next page
CONNECTION
Select
Under Call preferences uncheck the “Wait for dial tone before
ADVANCED
Select
TAB
in the same window
Step 9.
In the Extra Settings box type
x3
Step 10.
Step 11.
Step 12.
Step 13.
Step 14.
Connection (Rebooting your computer is only necessary after
first installing x3).
Click OK to exit Advanced Connection Settings screen
Click OK to exit Modem Properties screen
Click Close to exit Modems Properties screen
Close Control Panel
Reboot your computer and proceed to
Establishing Your
To enter the “x3” in Windows 2000:
Step 1.
Step 2.
Step 3.
START
Select
SETTINGS
Select
CONTROL PANEL
Select
button
Continue to next page
Step 4.
Double click
PHONE AND MODEM OPTIONS
icon
Step 5.
Step 6.
Step 7.
Step 8.
MODEMS
Click
PROPERTIES
Click
In the General Tab, Uncheck – Wait for dial tone before dialing
Click the
tab
ADVANCED
tab
Continue to next page
Step 9.
In the Extra Initialization commands box type x3
Step 10.
Click OK to enter the x3 into the Windows default settings
Step 11.
Step 12.
Step 13.
Connection (Rebooting your computer is only necessary after
first installing x3).
Click OK to exit Phone and Modem Options screen
Close Control Panel
Reboot your computer and proceed to
Establishing Your
Establishing Your Connection
Step 1.
Write down the phone number (including area code if
necessary) of the host modem that you wish to call. If you
know how to find the host modem’s phone number in your computer
see page 11 for Windows 98 users or page 12 for Windows 2000
users.
NOTE:
For proprietary software users see your Network Administrator
Step 2.
Set the Level switch on the DPA to the proper setting for the
telephone system (see table on page 14). If the phone system is not
listed, please see page 18 section E.
Continue to next page
do not
Step 3. If the phone has a volume control, ensure that the volume
is set to mid-range. Do this by lifting the handset to your ear and
adjust the volume control to mid-range.
Step 4.
Return the telephone handset in the cradle.
Step 5.
Using your computer, begin the
process
Step 6.
as normal (choose login, sign on, dial, etc.).
After the modem completes dialing lift the telephone handset
dial up or connection
from the cradle and place it on your desktop.
NOTE:
If you cannot hear your modem dial - begin the
connection process
as normal, wait approximately 5-10 seconds,
dial up or
then lift the handset and place it on your desktop.
Step 7.
Get an outside line (dial 9 or other prefixes if necessary) and
manually dial the number of the modem you wish to connect to on the
keypad of the telephone
Step 8.
Wait for your modem and host to negotiate the connection.
.
Your connection is now established. Do not hang up the telephone
handset until you are ready to terminate your connection.
If you have trouble connecting, please call KONEXX Technical
Support at 800-275-6354 or (858) 622-1400 (7:30 – 4:30 PST)
“Hum” Switch - When using the DPA with a laptop computer, you may
NOTE:
notice a “buzz” or “humming” noise on the handset when the laptop computer is
being powered by its’ external power supply. The noise is bei ng generated by
the computers’ external power supply and is being picked up by the telephone
set due to a ground incompatibility. Changing the switch position should eliminate
the “buzz” or “hum”. The white arrow below indicates the location of the “Hum”
Switch.
Locating a Host Modem Phone
Number (Windows 98)
For Windows 2000 see next page
Step 1.
Double click the MY COMPUTER icon located on your desktop
Step 2.
Double click the DIAL-UP NETWORKING folder
Step 3.
Right click on the Dial-Up connection you are trying to connect
to and choose Properties.
Continue to next page
Step 4.
Write down the telephone number that appears (w/ area code)
Locating a Host Modem Phone
Number (Windows 2000)
Step 1.
Double click the
desktop
Step 2.
Double click
Continue to next page
MY COMPUTER
Control Panel
icon located on your
Step 3.
Double click the
located in the Control Panel
Step 4.
Right click on the Dial-up connection you are trying to connect
to and choose
Step 5.
PROPERTIES
Write down the telephone number that appears (w/ area code)
Network and Dial-up Connections
icon
Level Switch Settings Table
The Data Port Anywhere Level switch adjusts the transmit level of your
modem to the telephone set. The Level switch is manually set in one
of four settings and is dependent on the telephone set you’re using.
Level 3 - Approximately 75% of the electronic or digital PBX telephone
systems you will encounter use Setting 3.
Telephone TelephoneSwitch Notes
Manufacturer Set Model Setting
AmeritechNone Specified11a
AT&T(See Listings for Avaya)
AvayaDefinity3---
AvayaISDN 7500 series3---
ComdialDigitech3---
David SystemsNone Specified32
EagleNone Specified2--EricssonMD-11031a
ExecutoneEncore CX37
Destiny32
Dimension2 or 32
Horizon2--ISDN31a
ISDN 8500 series3--Infinity3--Merlin3--Merlin II32
Merlin Legend37
Partner3--Spirit38
System 2533 & 4
System 7533 & 4
System 8533 & 4
Telephone TelephoneSwitch Notes
Manufacturer Set Model Setting
TIEEX-22602---
ToshibaDKT-1000 series1 or 31a
TrilliumPanther2 or 31a & 2
VodaviElect roni c Key Sys ---1b
WalkerMarathon1 or 4---
NOTES:
1. Custom Factory Settings:
a. The KONEXX product
set. If difficulties are encountered, contact Technical Support at 1 800
275-6354.
b. The KONEXX product
phones. Contact KONEXX Technical Support at 1 800 275-6354
2. Insufficient data is available to determine whether the phone system will
support autodialing.
3. The KONEXX product will not support autodial on Mod el 7300 serie s
telephones.
4. You may have to dial an outside line access numb er, such as a 9, on the
phone before autodialing.
5. Handset Wiring Compatibility:
a. Phone has nonstandard handset wiring and
KONEXX product.
b. Phone has nonstandard handset wiring. The KONEXX product requires
the use of a special adapter cable set. Contact Technical Support at
1 800 275-6354
6. When autodialing the user must dial a number on the keypad of the phone
after the modem has dialed to maintain the line.
7. These phone systems do not support autodialing.
8. Modem connections limited to 2400 bps by this phone.
9. Teledex telephone is an analog handset and the laptop user may connect
directly into the wall jack if the Teledex telephone set does not have a data
port.
DKT-2000 series31a
EKT 2000 series22
EKT-3000 series 21a
EKT-6000 series3 or 4--Perception37
Strata (Key Syst)21a & 2
Strata (Digital)1 or 31a & 2
103 series2 or 3---
Talkto 61621a & 2
Starplus Digital ---7
Poet11a
may require
requires
.
a custom factory setting for this phone
a custom factory setting to work on these
is not compatible
with the
Operating Tips and Troubleshooting
A. USB Drivers -
installing the DPA for the first time, you will be prompted by the
computer to install/load drivers. Follow the prompts to identify the DPA
to your operating system.
The DPA uses standard Microsoft drivers. When
B. Telephone Handset -
the modem is in use. When the modem is in use, the handset will be
electronically disconnected and you will not be able to talk on or hear
from the telephone handset. This is the primary indication that the
DPA is turned on. Make sure the telephone handset is out of the
cradle until you finish your modem session. Hang up your modem to
reactivate the handset.
The handset must be out of its cradle when
C. “Hum” Switch -
may notice a “buzz” or “humming” noise on the handset when the
laptop computer is being powered by its’ external power supply. The
noise is being generated by the computers’ external power supply and
is being picked up by the telephone set due to a ground incompatibility.
When using the DPA with a laptop computer, you
On the side of the DPA farthest from the USB I/O cable is a twoposition slide switch. Changing the switch position changes the
ground and should eliminate the “buzz” or “hum”.
This “buzz” or “hum” may not be noticeable on the telephone handset,
however you may hear it on the computer speaker when the modem is
in use. Buzzing or Hum may affect connection rate.
D. Telephone Set Volume Control -
Volume Control (handset and or speakerphone volume) may impact
your connection speed. KONEXX recommends that the volume
control be set in the mid-range for most telephone sets. Some
AT&T/Lucent / Avaya sets may require the volume set at a lower level.
E. Level Switch on the DPA -
signal level used by the telephone to which the DPA is connected. The
switch setting sequence from high to low is 2-3-1-4. If the phone
system is not listed on the table try switch setting 3 which is the most
common. If you set the Level switch too high, you will hear feedback
through the modem speaker when the modem is in use. If you hear
feedback, set the Level switch to the next lower setting using the
sequence 2-3-1-4 until the feedback disappears.
F. Speakerphones -
not activate the speakerphone. Speakerphone operation disables the
telephone handset jack that the DPA uses to transmit and receive
data.
If your telephone has a speakerphone mode, do
The setting you use depends on the
The Telephone Set
G. Princess and Trimline telephones -
"Princess" or "Trimline" telephones, which have the keypad in the
handset. The electronics with which the DPA interacts are not
accessible in these telephones.
DPA will not operate with
H. Tone dialing -
(DTMF) dialing. Your DPA will not work with pulse (rotary) dialing.
Your modem user guide or operating instructions should describe this
procedure.
I. "No Dial Tone" error message -
is presented when the modem doesn’t receive dialtone or recognize
what it is receiving as dialtone. Some telephone systems encountered
in North America (such as Rolm or Siemens) and most foreign
telephone systems do not use the standard dial tone. Your modem
software will normally require your modem to detect dial tone and may
not recognize non-standard tone as dial tone. The Hayes command
X1
or X3 will tell your modem to dial without detecting dial tone. This is
the same command used for Blind Dialing.
J. V.90 Connections -
modems, the maximum connection speed through the DPA is normally
33.6Kbps. Your connection speed will be determined by the phone
system's capabilities, your modems capabilities, and the quality of the
phone line. When using the DPA, your connection is going through a
digital phone system, which was not designed for data
communications. Your connection speed will probably be slower than
you would get on an analog phone line. In fact, V.34bis/V.90
connections at 28.8Kbps, 24Kbps, and 21.6Kbps are common.
K. Hanging up the modem -
jack when your modem is in use. After data transactions or when
autodialing voice calls, use your communications software to hang up
your modem so that the Handset jack is reactivated. The manual that
came with your software should describe how to hang up the modem.
L. USB Ports -
These ports can be used to connect low-powered USB devices.
Make sure your modem is configured for Tone
The “No Dial Tone” error message
Although the DPA is compatible with V.90
The DPA disconnects the “Handset”
Located next to the USB I/O cable are two USB ports.
M. Lost or Missing User Guides -
Guide is lost or missing, you can download this DPA Quick Setup
Guide from our website at www.konexx.com/dpa/index.html. Also
available on our web site is a more detailed DPA User Guide.
In the event the Quick Setup
N. System Requirements
1. Windows 98 or later.
2. Compliant with USB 1.1 requirements for bus powered devices.
USB Hub supports low power or self powered USB devices (each USB
port provides 100 mA).
O. Contacting Technical Support –
800-275-6354. If Tech Support
is not available to take your call, please leave a voice mail message
including your name, the telephone number you would like us to call,
and a brief description of the problem you’re encountering. You can
also send questions and comments to our 24-hour fax line at
(858) 550-7330 or send e-mail to support@konexx.com.
Please have the following information available when you call so we
can better assist you:
KONEXX model (name or number)
Telephone manufacturer, model name or model number
Modem or manufacturer, model name or model number
Computer operating system and communication software you’re using
If possible, call us on the telephone which the DPA is connected to so
that we can test and troubleshoot the problem on that telephone. Our
goal is to make you a satisfied customer.
FCC Requirements
Part 68
This device has been granted a registration number by the Federal
Communications Commission (FCC), under Part 68 rules and regulations for
direct connection to the teleph on e lin es. In ord er to compl y with the se FC C rul es,
the following instructions must be carefully read and applicable portions followed
completely. These instructions must be supplied to the consumer.
This equipment complies with Part 68 of the FCC rules. A label located on
1.
the outside surface of this equipment contains, among other information,
the FCC registration numb er an d ri nge r equi val e nce num ber (REN ). If
requested, this information must be provided to the telephone company.
As indicated below the suitable jack (USOC connecting arrangement) for
2.
this equipment is shown. If applicable, the facility interface codes (FIC) and
service order codes (S OC) are shown.
The ringer equivalence number (REN) is used to determine the quantity of
3.
devices which may be connected to the telephone line. Excessive RENs on
the telephone line may result in the devices not ringing in response to an
incoming call. In most, but not all areas, the sum of the RENs should not
exceed five (5.0). To be certain of the number of devices that may be
connected to the line, as determined by the total RENs, contact the
telephone company to determine the maximum REN for the calling area.
If this equipment causes harm to the telephone network, the telephone
4.
company will notify you in advance. But if advance notice is not practical,
the telephone company will notify the customer as soon as possible. Also,
you will be advised of your right to file a complaint with the FCC if you
believe it is necessary.
The telephone company may make changes in its facilities, equipment,
5.
operations, or procedures that could affect the operation of the equipment.
If this happens, the telephone company will provide advance notice in order
for you to make necessary modifications in order to maintain uninterrupted
service.
If trouble is experienced with this equipment, please contact the service
6.
center for repair and/or warranty information. If the trouble is causing harm
to the telephone network, the telephone company may request you to
remove the equipment from the network until the problem is resolved. User
repairs must not be made, and doing so will void the warranty.
This equipment cannot be used on coin service provided by the telephone
7.
company. Connection to party line service is subject to state tariffs.
(Contact your state public utilities commission for information.) If so
required, this device is hearing-aid compatible (EAC).
Part 15 B
FCC WARNING STATEMENT:
This equipment has been tested and found to comply with the limits for
NOTE:
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or TV reception which
can be determined by one of more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
CAUTION
responsible for compliance could void the user’s authority to operate the
equipment.
changes or modifications not expressly approved by the party
Industry Canada (IC) Requirements
LOAD NUMBER:
NOTICE:
certification means that the equipment meets certain telecommunications
network protective operational and safety requirements. The Department does
not guarantee the equipment will operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection. In
some cases, the company's inside wiring associated with a single line individual
service may be extended by means of a certified connector assembly (telephone
extension cord). The customer should be
aware that compliance with the above conditions may not prevent degradation of
service in some situations.
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations made
by the user to this equipment, or equipment malfunctions, may give the
0.00
The Industry Canada (IC) label identifies certified equipment. This
telecommunications company cause to request the user to disconnect the
equipment.
User's should ensure for their own protection that electrical ground connections
of the power utility, telephone lines and internal metallic water pipe system, if
present, are connected together. This precaution may be particularly important in
rural area s.
Do
CAUTION:
appropriate electrical inspection authority or electrician.
The Load Number (LNG) assigned to each terminal device denotes the
percentage of the total load to be connected to the telephone loop used by the
device, without overloading. The termination on a loop may consist of any
combination of devices, subject only to the requirement that the total of the Load
Numbers of all the devices not exceed 100.
attempt to make such connections yourself; contact the
NOT
Warranty (for Warranty/Registration
Card see back panel)
2 Year Limited Warrant y
KONEXX warrants this product against all defects in material and
workmanship, under normal use, for two years from the date of
purchase. This limited warranty applies to the original purchaser of
this product only. Customer’s sole and exclusive remedy and
KONEXXs’ liability in the event of a defect is expressly limited to
correction of the defect by adjustment, repair, replacement or
substitution at KONEXXs’ option.
This warranty does not cover, and KONEXX is not responsible for
damage caused by misuse, neglect, fire, lightning, electrostatic
discharge, or modification of this product or damage resulting from the
use of this product with hardware not specifically recommended by
KONEXX. If a defect should occur, contact KONEXX Technical
Support for an RMA number. No product shall be accepted back for
warranty repair without an RMA number.
Except as specifically provided herein, there are no other warranties
expressed or implied, including but not limited to, any implied
warranties of merchantability or fitness for a particular purpose and in
no event shall KONEXX be liable for indirect, incidental, consequential
or other similar damages arising out of any breach of this warranty or
otherwise.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above exclusion or limitation may not
apply to you. This warranty gives you specific legal rights and you may
also have other rights which vary from state to state.
First Edition. Copyright 2001 by KONEXX, Unlimited Systems
Corporation, Inc., San Diego, CA. All Rights Reserved.
To receive
period, complete both sides of this Registration Card.
Registration Card must be postmarked to KONEXX within 14 days
of purchase. Stamp and mail, or register on our web site at
www.konexx.com
Where did you purchase your Data Port Anywhere?
Vendor: City:
Price Paid (Approx.): Date purchased:
What are you using the KONEXX DPA for (check all that apply)?
Internet connection, E-mail, Faxing, Int’l Travel
Other
:
What type of phone(s) are you connecting the KONEXX DPA to?
One particular office phone, Various Office Phones,
Hotel Phones
What type of computer are you using with the KONEXX DPA?
Laptop, Handheld, Desktop
Manufacturer: Model:
What type of operating system are you using?
Windows 98, Windows 2000, Mac OS
TECHNICAL SUPPORT
, or fax both sides to KONEXX at 858-550-7330.
at no charge for a 2-year
How did you hear about the KONEXX Data Port Anywhere?
Web Search, Editorial, Advertisement,
Heard from a friend, Work Associate, Other:
I found the KONEXX Data Port Anywhere:
Very easy to use, Easy to use
Very difficult, Have not used it yet
What is your company web site?
Further Comments:
Somewhat difficult,
Trade Show,
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