Cortelco C60 User Manual
C60 VoIP Phone User
Manual
Cortelco
1703 Sawyer Road
Corinth, MS 38834
USA
www.cortelco.com
Tel: (662)287-5281
Fax:(662)287-3889
Version 1.0
August 14, 2013
Safety Notices
Please read the following safety notices before installing or using this phone. They are crucial
for the safe and reliable operation of the device.
Please use the external power supply that is included in the package. Other power
supplies may cause damage to the device, affect the behavior or induce noise.
Before using the external power supply, please be sure it is for use with your power
voltage. Incorrect power voltage may cause fire and damage.
Please do not damage the power cord. If the power cord or plug is damaged, do not use it.
This may cause fire or electric shock.
The power plug should be accessible at all times because this is the only way to remove
power from the device.
Handle the phone carefully. Do not drop it or shake it. Rough handling can cause internal
damage.
Do not install the device in direct sunlight. Also do not put the device on carpets or
cushions, or other poorly ventilated locations. This may cause fire or overheating.
Avoid exposure to temperatures above 40℃, below 0℃ or high humidity. Avoid wetting
the unit with any liquid.
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the device. If
cleaning is necessary use a soft cloth that has been slightly dampened in a mild soap and
water solution.
Do not touch the power cord or network cable during a thunderstorm. There is a slight
risk of electrical shock.
Do not attempt to open the device. Consult your authorized dealer for repair.
2
Table of Contents
1 INTRODUCING C60 VOIP PHONE ............................................................................... 7
1.1 THANK YOU .......................................................................................................................... 7
1.2 BOX CONTENTS .................................................................................................................... 7
1.3 KEYPAD ................................................................................................................................ 7
1.4 INPUT/OUTPUT PORTS .......................................................................................................... 9
1.5 ICON INTRODUCTION ............................................................................................................ 9
1.6 LED INTRODUCTION .......................................................................................................... 10
1.6.1 Programmable key LEDs for BLF ..................................................................................... 10
1.6.2 Programmable key LEDs for Presence .............................................................................. 10
1.6.3 Programmable key LEDs for line ...................................................................................... 10
1.6.4 Programmable key LEDs for MWI ................................................................................... 11
1.6.5 Power Indication LED (Power Light Enabled) .................................................................. 11
1.6.6 Power Indication LED (Power Light Disabled) ................................................................. 11
2 INITIAL CONNECTION AND SETTING ................................................................... 11
2.1 CONNECTING THE PHONE .................................................................................................... 11
2.2 NETWORK SETTINGS .......................................................................................................... 12
2.2.1 PPPoE Mode ...................................................................................................................... 12
2.2.2 Static IP Mode ................................................................................................................... 13
2.2.3 DHCP Mode ...................................................................................................................... 14
3 BASIC FUNCTIONS....................................................................................................... 14
3.1 MAKING A CALL ................................................................................................................. 14
3.1.1 Call Device ........................................................................................................................ 14
3.1.2 Call Methods...................................................................................................................... 15
3.2 ANSWERING A CALL ............................................................................................................ 15
3.3 DO NOT DISTURB (DND) ................................................................................................... 15
3.4 CALL FORWARD .................................................................................................................. 15
3.5 CALL HOLD ........................................................................................................................ 16
3.6 CALL WAITING ................................................................................................................... 16
3.7 CALL WAITING TONE .......................................................................................................... 16
3.8 MUTE ................................................................................................................................. 16
3.9 CALL TRANSFER ................................................................................................................. 16
3.9.1 Blind Transfer .................................................................................................................... 16
3.9.2 Attended Transfer ................................................................................................ .............. 16
3.9.3 Semi-Attended Transfer ..................................................................................................... 17
3.10 3-WAY CONFERENCE CALL .................................................................................................. 17
3.11 MULTIPLE-WAY CALL .......................................................................................................... 17
4 ADVANCED FUNCTIONS ............................................................................................ 17
4.1 CALL PICKUP ...................................................................................................................... 17
4.2 JOIN CALL ........................................................................................................................... 17
3
4.3 REDIAL / UNREDIAL ........................................................................................................... 18
4.4 CLICK TO DIAL .................................................................................................................... 18
4.5 CALL BACK ......................................................................................................................... 18
4.6 AUTO ANSWER .................................................................................................................... 18
4.7 HOTLINE/WARMLINE .......................................................................................................... 18
4.8 APPLICATION ...................................................................................................................... 19
4.8.1 SMS ................................................................................................................................... 19
4.8.2 Memo ................................................................................................................................. 19
4.8.3 Voice Mail .......................................................................................................................... 19
4.8.4 Ping .................................................................................................................................... 19
4.9 PROGRAMMABLE KEY CONFIGURATION ............................................................................. 20
4.9.1 Memory Key ...................................................................................................................... 20
4.9.2 Line .................................................................................................................................... 20
4.9.3 Key Event .......................................................................................................................... 20
4.9.4 DTMF ................................................................................................................................ 21
4.9.5 URL ................................................................................................................................... 21
4.9.6 None .................................................................................................................................. 21
5 OTHER FUNCTIONS .................................................................................................... 21
5.1 AUTO ANSWER ................................................................................................................... 21
5.2 AUTO HANDDOWN ............................................................................................................. 21
5.3 BAN ANONYMOUS CALL .................................................................................................... 21
5.4 BAN OUTGOING .................................................................................................................. 22
5.5 DIAL PLAN ......................................................................................................................... 22
5.6 DIAL PEER .......................................................................................................................... 22
5.7 INTERCOM .......................................................................................................................... 22
5.8 AUTO REDIAL ..................................................................................................................... 22
5.9 CALL COMPLETION ................................................................ ................................ ............. 22
5.10 RING FROM HEADSET ......................................................................................................... 23
5.11 POWER LIGHT ..................................................................................................................... 23
5.12 HIDE DTMF ....................................................................................................................... 23
5.13 PASSWORD DIAL ................................................................................................................. 23
5.14 PRE DIAL ............................................................................................................................ 23
6 BASIC SETTING ............................................................................................................ 24
6.1 KEYBOARD ......................................................................................................................... 24
6.2 SCREEN SETTINGS .............................................................................................................. 24
6.3 RING SETTINGS .................................................................................................................. 24
6.3.1 Ring Volume ...................................................................................................................... 24
6.3.2 Ring Type .......................................................................................................................... 24
6.4 VOICE VOLUME .................................................................................................................. 25
6.5 TIME & DATE ..................................................................................................................... 25
6.6 GREETING WORDS .............................................................................................................. 25
6.7 LANGUAGE ......................................................................................................................... 25
4
7 ADVANCED SETTINGS ................................................................................................ 26
7.1 GENERAL ............................................................................................................................ 26
7.2 ACCOUNT ........................................................................................................................... 26
7.2.1 Basic Settings .................................................................................................................... 26
7.2.2 Advanced Settings ............................................................................................................. 26
7.2.3 Service Code ...................................................................................................................... 27
7.3 NETWORK ........................................................................................................................... 27
7.4 SECURITY ........................................................................................................................... 27
7.5 MAINTENANCE ................................................................................................................... 27
7.6 FACTORY RESET ................................................................................................................. 27
8 WEB CONFIGURATION .............................................................................................. 27
8.1 INTRODUCTION OF CONFIGURATION ................................................................................... 27
8.1.1 Configuration Methods ...................................................................................................... 27
8.1.2 Password Configuration..................................................................................................... 28
8.2 SETTING VIA WEB BROWSER ............................................................................................... 28
8.3 CONFIGURATION VIA WEB ................................................................................................. 29
8.3.1 BASIC ............................................................................................................................... 29
8.3.1.1 Status ................................................................................................................................. 29
8.3.1.2 Wizard ............................................................................................................................... 30
8.3.1.2.1 Static IP.............................................................................................................................. 31
8.3.1.2.2 DHCP ................................................................................................................................ 31
8.3.1.2.3 PPPoE ................................................................................................................................ 31
8.3.1.2.4 Quick SIP Settings ............................................................................................................. 32
8.3.1.3 Call Log ............................................................................................................................. 33
8.3.1.4 Language ........................................................................................................................... 33
8.3.2 Network ............................................................................................................................. 34
8.3.2.1 WAN Config ...................................................................................................................... 34
8.3.2.1.1 Static IP.............................................................................................................................. 35
8.3.2.1.2 DHCP ................................................................................................................................ 35
8.3.2.1.3 PPPoE ................................................................................................................................ 35
8.3.2.2 LAN Config ....................................................................................................................... 36
8.3.2.3 Qos & VLAN Config ......................................................................................................... 36
8.3.2.4 Service Port ....................................................................................................................... 39
8.3.2.5 DHCP SERVICE ............................................................................................................... 40
8.3.2.6 TIME&DATE .................................................................................................................... 41
8.3.3 VOIP .................................................................................................................................. 42
8.3.3.1 SIP Configuration .............................................................................................................. 42
8.3.3.2 IAX2 .................................................................................................................................. 47
8.3.3.3 STUN Config ..................................................................................................................... 48
8.3.3.4 DIAL PEER ....................................................................................................................... 49
8.3.4 Phone ................................................................................................................................. 52
8.3.4.1 AUDIO .............................................................................................................................. 52
8.3.4.2 FEATURE .......................................................................................................................... 54
5
8.3.4.3 DIAL PLAN ...................................................................................................................... 57
8.3.4.4 CONTACT ......................................................................................................................... 59
8.3.4.5 REMOTE CONTACT ....................................................................................................... 61
8.3.4.6 WEB DIAL ........................................................................................................................ 61
8.3.5 Function Key ..................................................................................................................... 62
8.3.5.1 Function Keys .................................................................................................................... 62
8.3.5.2 Softkeys ............................................................................................................................. 64
8.3.5.3 EXT Keys .......................................................................................................................... 65
8.3.6 Maintenance....................................................................................................................... 65
8.3.6.1 Auto Provision ................................................................................................................... 65
8.3.6.2 Syslog ................................................................................................................................ 68
8.3.6.3 Config Setting .................................................................................................................... 70
8.3.6.4 Update................................................................................................................................ 71
8.3.6.5 Access ................................................................................................................................ 73
8.3.6.6 Reboot................................................................................................................................ 74
8.3.7 Security .............................................................................................................................. 74
8.3.7.1 WEB FILTER .................................................................................................................... 74
8.3.7.2 Firewall .............................................................................................................................. 75
8.3.7.3 Network Address Translation (NAT) ................................................................................. 76
8.3.7.4 VPN ................................................................................................................................... 78
8.3.7.5 Security .............................................................................................................................. 79
8.3.8 Logout................................................................................................................................ 79
9 APPENDIX ...................................................................................................................... 80
9.1 SPECIFICATION ................................................................................................................... 80
9.1.1 Hardware ........................................................................................................................... 80
9.1.2 Voice Features .................................................................................................................... 80
9.1.3 Network Features ............................................................................................................... 82
9.1.4 Maintenance and management........................................................................................... 83
9.2 DIGIT-CHARACTER MAP TABLE ........................................................................................... 84
6
Key
Key name
Function Description
Navigation
These keys are used in many areas of phone operation.
Depending on the application they will have different
functions.
They may be configured through the web page.
Directory
Use this key to access the phone book. Records may then
be displayed, edited or deleted. New records may also be
1 Introducing C60 VoIP Phone
1.1 Thank you
Thank you for purchasing the C60 Voice Over Internet Protocol (VoIP) telephone. The C60
is a fully featured telephone that provides voice communication over the data network. This
phone has all the features of a traditional telephone and gives access to many data service
features. This guide will help you easily use the various features and services available on
your phone.
1.2 Box Contents
The following items should be packed with your telephone. Please contact your dealer if
any of them are missing.
Telephone (Main body) with display and keypad
Handset
Handset cord
Power supply
Ethernet cable
1.3 Keypad
7
added. To exit Phone Book mode, press and hold this key.
Mute
During a call press this key to prevent the distant party from
hearing the conversation. The distant party will still be
heard.
Line1/2
The C60 has 3 SIP lines. The user may select either of
them to place a call if they have been registered to a SIP
server.
Volume -/+
Adjust the volume by pressing these two keys.
Redial
When off hook, this will dial the last called number.
In stand-by mode, it will check the Outgoing Call.
Speaker
phone
Activate speakerphone mode.
Indicator
light
This light blinks to indicate a missed call.
Soft key 1/2/3/4
Various functions depending on the phone mode.
Description will be shown in LCD.
History
View Missed Calls, Incoming Calls and Outgoing Calls
Keyboard
Dial phone numbers
DSS keys
Various functions which can be configured in the web
interface. See Section 8.3.5.
8
1.4 Input/Output Ports
Port
Port name
Description
Power switch
Input: 5V AC, 1A
WAN
10/100M Connect to Network
LAN
10/100M Connect to PC
Headset
Port type: RJ-9 connector
Handset
Port type: RJ-9 connector
External console
interface
Port type: RJ-45 connector
Icon
Description
Call out
Call in
Call hold
Auto answer
Call mute
Contact
DND(Do not Disturb)
In hand free mode
1.5 Icon Introduction
9
In handset mode
In headset mode
SMS
Missed call
Call forward
1.6 LED Introduction
LED Status
Description
Steady green
The object is idle.
Slow blinking red
The object is ringing.
Steady red
The object is active.
Fast blinking red
The object has failed.
Off
Not subscribed.
LED Status
Description
Steady green
The object is online.
Slow blinking red
The object is ringing.
Steady red
The object is active.
Fast blinking red
The object has failed.
Off
Not subscribed.
LED Status
Description
Steady green
The account is active.
Fast Blinking Green
There is an incoming call to the account.
Slow Blinking Green
The call is on hold.
Slow Blinking Red
Registration is unsuccessful.
Off
The line is not subscribed or idle.
1.6.1 Programmable key LEDs for BLF
1.6.2 Programmable key LEDs for Presence
1.6.3 Programmable key LEDs for line
10
1.6.4 Programmable key LEDs for MWI
LED Status
Description
Blinking Green
There are new voice mails.
Off
There is no new voice mail.
LED Status
Description
Steady red
Power on.
Blinking red
There is an incoming call.
Off
Power off.
LED Status
Description
Blinking red
There is an incoming call
1.6.5 Power Indication LED (Power Light Enabled)
1.6.6 Power Indication LED (Power Light Disabled)
2 Initial Connection and Setting
2.1 Connecting the phone
1. Connect to the network. Use the Ethernet cable in the package to connect the WAN port
on the back of your phone to an Ethernet port. The following two figures show
connection options.
a. Direct network connection—This method requires at least one available Ethernet port.
Connect the WAN port on the back of your phone to the Ethernet port. Since the phone
has a built-in router, it can be connected directly to the network.
b. Shared network connection—Use this method if you have a single Ethernet port which is
already in use. Disconnect the Ethernet cable from the Ethernet port and attach it to the
WAN port on the back of the phone. Then use the Ethernet cable in the package to
connect the LAN port on the back of the phone to the other device. The IP Phone now
shares a network connection.
11
2. Connect the handset to the handset jack using the handset cable in the package.
3. Connect the power supply to the DC port on the back of the phone. Connect the
power supply to a standard power outlet. Note that the power supply will not be
needed if your network provides Power over Ethernet (PoE).
4. The phone’s LCD screen displays “INITIALIZING”. Later, a ready screen displays
the date, time and current network mode.
If your LCD screen displays different information from the above, more information may
need to be entered. Please refer to the next section. If your phone registers into your IP
telephony Server, it is ready to use. If not, continue to read for more configuration
information.
2.2 Network Settings
DHCP is supported by default. This allows the phone to receive an IP address and other
network-related settings (Netmask, IP gateway, DNS server) from the DHCP server. If no
DHCP server is available, the network connection settings must be changed. Follow the
instructions below to change to either PPPoE or static IP.
2.2.1 PPPoE Mode
1. Press the MENU softkey.
2. Scroll down to “3. Settings.”
3. Press OK.
4. Scroll down to “2. Advanced Settings.”
5. Press OK.
6. The LCD will display “INPUT PASSWORD”.
7. Input the password (default value is 123).
8. Press ENTER.
9. Scroll down to “2. Network.”
10. Press OK.
11. Press OK to select WAN Settings.
12. Scroll down to “4. PPPoE Settings.”
13. Press OK.
14. Use the keypad to enter the User Name.
15. Press SAVE softkey.
16. Press DOWN ARROW.
17. Use the keypad to enter the Password.
18. Press SAVE softkey.
19. Press DOWN ARROW.
12
20. Use LEFT ARROW or RIGHT ARROW to enable PPPoE.
21. Press SAVE softkey.
22. Press BACK softkey to return to the WAN Settings screen.
23. Press UP ARROW or DOWN ARROW to scroll to “1. Connection Mode.”
24. Press OK.
25. Use LEFT ARROW or RIGHT ARROW to select “PPPoE.”
26. Press SAVE softkey.
27. Press BACK or EXIT 6 times to return to idle screen.
28. Disconnect and reconnect the power supply so the phone will reboot and apply the new
settings.
2.2.2 Static IP Mode
1. Press the MENU softkey.
2. Scroll down to “3. Settings.”
3. Press OK.
4. Scroll down to “2. Advanced Settings.”
5. Press OK.
6. The LCD will display “INPUT PASSWORD”.
7. Input the password (default value is 123).
8. Press ENTER.
9. Scroll down to “2. Network.”
10. Press OK.
11. Press OK to select WAN Settings.
12. Scroll down to “2. Static IP Settings.”
13. Press OK.
14. Use the keypad to enter the IP Address.
15. Press SAVE softkey.
16. Press DOWN ARROW.
17. Use the keypad to enter the Subnet Mask.
18. Press SAVE softkey.
19. Press DOWN ARROW.
20. Use the keypad to enter the Gateway Address.
21. Press SAVE softkey.
22. Press DOWN ARROW.
23. Use the keypad to enter the DNS 1 Address.
24. Press SAVE softkey.
25. Press DOWN ARROW.
26. Use the keypad to enter the DNS 2 Address if desired.
27. Press SAVE softkey.
28. Press BACK softkey.
29. Press UP ARROW or DOWN ARROW to scroll to “1. Connection Mode.”
30. Press OK.
31. Use LEFT ARROW or RIGHT ARROW to select “Static IP.”
32. Press SAVE softkey.
13
33. Press BACK or EXIT 6 times to return to idle screen.
34. Disconnect and reconnect the power supply so the phone will reboot and apply the new
settings.
2.2.3 DHCP Mode
1. Press the MENU softkey.
2. Scroll down to “3. Settings.”
3. Press OK.
4. Scroll down to “2. Advanced Settings.”
5. Press OK.
6. The LCD will display “INPUT PASSWORD”.
7. Input the password (default value is 123).
8. Press ENTER.
9. Scroll down to “2. Network.”
10. Press OK.
11. Press OK to select WAN Settings.
12. Scroll down to “3. DHCP Settings.”
13. Press OK.
14. Use LEFT ARROW or RIGHT ARROW to enable or disable DHCP DNS.
15. Press SAVE softkey.
16. Press DOWN ARROW.
17. Use LEFT ARROW or RIGHT ARROW to enable or disable DHCP Time.
18. Press SAVE softkey.
19. Press BACK softkey.
20. Press UP ARROW or DOWN ARROW to scroll to “1. Connection Mode.”
21. Press OK.
22. Use LEFT ARROW or RIGHT ARROW to select “DHCP.”
23. Press SAVE softkey.
24. Press BACK or EXIT 6 times to return to idle screen.
25. Disconnect and reconnect the power supply so the phone will reboot and apply the new
settings.
3 Basic Functions
3.1 Making a call
3.1.1 Call Device
Calls can be made using three different devices:
1. Handset - Pick up the handset. The icon will be shown on the LCD screen.
2. Speakerphone - Press the Speaker button. The icon will be shown on the LCD
screen.
3. Headset - Press the Headset button. The icon will be shown in the LCD
14
screen.
The number may also be dialed first. Then the method of speaking can be chosen.
3.1.2 Call Methods
Press an available line button then use one of the following methods to place a call.
1. Dial the desired number using the keypad.
2. Press the History softkey. Use the navigation buttons to highlight the number to call.
Use the LEFT ARROW or RIGHT ARROW to choose Missed Calls, Incoming Calls and
Outgoing Calls.
3. Press the REDIAL button to redial the last number called.
4. Press a programmable key which has been configured as a speed dial button.
5. Press the Dial softkey to make the call if necessary.
3.2 Answering a call
If the phone is idle, lift the handset, press the Speaker button or Answer softkey to answer
using the speaker phone, or press the headset button to answer using the headset.
If the phone is in use, press the answer softkey.
During the conversation, you can alternate between Headset, Handset and Speaker phone by
pressing the corresponding buttons or picking up the handset.
3.3 Do Not Disturb (DND)
Press the DND softkey to active DND Mode. New incoming calls will be rejected and the
display will show: icon. Press the DND softkey twice to deactivate DND mode.
Incoming calls will be stored in the Call History.
3.4 Call Forward
This feature allows forwarding an incoming call to another phone number. The display shows
icon.
The following call forwarding events can be configured:
Off: Call forwarding is deactivated by default.
Always: Incoming calls are immediately forwarded.
Busy: Incoming calls are immediately forwarded when the phone is busy.
No Answer: Incoming calls are forwarded when the phone is not answered
after a specific period.
To configure Call Forward via Phone interface:
1. Press Menu ->Features->OK>Call Forwarding->OK.
2. Select the line to be forwarded.
3. Use LEFT ARROW or RIGHT ARROW to select Disabled, Always, Busy, or No Answer.
4. After choosing a mode (except Disabled), press DOWN ARROW and then enter the
15
phone number for forwarding.
5. Press Save to save the changes.
3.5 Call Hold
1. Press the Hold softkey to put the active call on hold.
2. If there is only one call on hold, press the Hold softkey to retrieve the call.
3. If there is more than one call on hold, press the line button, and the Up/Down button to
highlight the call, then press the Resume button to retrieve the call.
3.6 Call Waiting
1. Press Menu ->Features->Enter->Call Waiting->Enter.
2. Use the navigation keys to activate or deactivate call waiting.
3. Press SAVE to save the changes.
3.7 Call Waiting Tone
1. Press Menu ->Features->Enter->Call Waiting Tone->Enter.
2. Use the navigation keys to activate or deactivate call waiting tone.
3. Press SAVE to save the changes.
3.8 Mute
When the Mute button is pressed during a conversation, the icon will be shown in the
LCD. The distant party will not hear the party on the C58, but the distant party can still be
heard.
Press Mute again to return to normal conversation.
3.9 Call transfer
3.9.1 Blind Transfer
During a conversation, press the XFER key, dial the number to which the call is to be
transferred followed by "#" and then hang up.
3.9.2 Attended Transfer
During a conversation, press the XFER key, dial the number to which the call is to be
transferred followed by "#" and press Send. After the third party answers, press XFER to
complete the transfer.
NOTE: Call waiting and call transfer must be enabled.
NOTE: The SIP server must support RFC3515.
16
3.9.3 Semi-Attended Transfer
During a conversation, press the XFER key, dial the number to which the call is to be
transferred. Then press the Send softkey. When the third party phone begins to ring, press
XFER to complete the transfer.
NOTE: Call waiting and call transfer must be enabled.
3.10 3-way conference call
1. Press the CONF softkey during an active call.
2. The first call will be placed on hold and dial tone will be heard.
3. Dial the number to be added to the conference.
4. Press Send.
5. When the call is answered, press CONF to add the caller to the conference.
6. To release the conference, press SPLIT.
3.11 Multiple-way call
To add a fifth party to four active calls
1. Press CONF softkey or XFER softkey
2. Press OK
3. Enter the number
4. Press Send and wait for the other party to answer.
5. Use the arrow keys to select a call.
4 Advanced Functions
4.1 Call pickup
This allows a third party to answer a call by dialing a code. For example: A calls B, but
there is no answer. C can go off hook, dial a code plus B’s number, and pick up the call.
The following chart shows how to configure this in the dial peer screen.
*1* is the code. After saving the above configuration, C can dial *1* plus B’s phone number
to pick up A’s call. The prefix can be set to anything the user desires that does not interfere
with other dialing rules.
4.2 Join call
This allows a third party to join an existing call. For example: If B and C are on a call, A can
join by dialing a code plus the number for B or C. This assumes that B or C also support
Join Call.
The following chart shows how to configure this in the dial peer screen.
17
*2* is the code. After saving the above configuration, A can dial *2* plus the number for B or
C to join B and C’s call. The prefix can be set to anything the user desires that does not
interfere with other dialing rules.
4.3 Redial / Unredial
If B is on a call when A calls, A will get busy tone. If A wants to connect to B as soon as B
is available, he can use the redial function. To use this feature, A dials a prefix and then B’s
number.
When the redial function is activated, A will check B’s calling status every 60 seconds.
When B is available, A’s phone will ring. When A goes off hook, the phone will call B
automatically. If A does not want to call B, the redial function can be cancelled by dialing a
prefix plus B’s number.
*3* is the redial prefix code. A can dial *3* plus B’s phone number to activate the redial
function.
*4* is the unredial prefix code. A can dial *4* to cancel the redial function.
The user can select any prefix as long as it does not interfere with dialing rules.
4.4 Click to dial
If User A browses to User B’s phone number or SIP address in the contact page and clicks it,
User A’s phone will ring. After he goes off hook, the phone will call User B.
Note：This feature requires that the PBX support click to dial.
4.5 Call back
This function will redial the last received call.
4.6 Auto answer
If this feature is activated, the phone will answer incoming calls after a programmable delay.
4.7 Hotline/Warmline
This feature will cause the phone to place a call to a programmed number whenever it goes
off-hook. A different hotline number can be set for each SIP line.
18
4.8 Application
4.8.1 SMS
1. Press Menu ->Applications->Enter->SMS->Enter.
2. Use the navigation keys to highlight the options. Messages can be read in the
Inbox/Outbox.
3. Press Reply to reply to a message. Use the 2aB softkey to change the Input Method.
After entering the reply, press OK, use the navigation keys to select the line from which
you want to send, then press Send.
4. To write a new message, press New. Use the 2aB softkey to change the Input Method.
After entering the reply, press OK, use the navigation keys to select the line from which
you want to send, and press Send.
5. To delete a message, press Del. You have three options to choose: Yes, All, No.
4.8.2 Memo
Memos can be recorded in the phone as reminders.
Press Menu->Application->Memo->Enter->Add.
Options for Mode, Date, Time, and Ring Tone can then be configured. The reminder text
can also be entered. When the configuration is completed, press Save.
4.8.3 Voice Mail
1. Press Menu->Application->Voice Mail->Enter.
2. Use the navigation keys to highlight the line for which you want to set voicemail.
3. Press Edit
4. Use the navigation keys to enable voicemail.
5. Input the number. Press 2aB softkey if necessary to change the input method.
6. Press Save to save the change.
7. To hear a new voicemail, press the Voicemail softkey. Then press Dial. It may then be
necessary to enter a password.
4.8.4 Ping
1. Press Menu->Application->Ping->Enter.
2. Enter the IP Address to be pinged.
3. Press Start
4. Display will show “Ping IP Address”
5. After approximately 5 seconds, the display will show “OK” if the ping is successful or
“Failed” is the ping is unsuccessful.
19
4.9 Programmable Key Configuration
The phone has 12 programmable keys which can be set to various functions. The functions
are discussed in the following sections. The default configuration for each key is None
which means the key has not been set for any function.
To configure any function
1. Press Menu->Settings->Basic Settings->Keyboard->DSS Key Settings.
2. Choose Line Key Settings or Function Key Settings.
3. Use the UP ARROW or DOWN ARROW to choose the key.
4. Use LEFT ARROW or RIGHT ARROW to choose the function.
4.9.1 Memory Key
1. Use the UP ARROW or DOWN ARROW keys to move to Tel.
2. Enter the number to be stored.
3. Press SAVE.
4.9.2 Line
Access a SIP or IAX2 line registered to the phone.
1. Use the UP ARROW or DOWN ARROW keys to move to Line.
2. Use LEFT ARROW or RIGHT ARROW to select the Line.
3. Press SAVE.
4.9.3 Key Event
This subtype has many options. They are listed below along with brief explanations.
None
F_MWI – Message Waiting
F_DND – Do Not Disturb
F_HOLD – Hold
F_B_TRANSFER – Blind Transfer
F_PBOOK – Phonebook
F_REDIAL – Redial
F_PICKUP – Call Pickup
F_JOIN – Join a call
F_AUTOREDIAL – Auto Redial On
F_UNAUTOREDIAL – Auto Redial Off
F_CFWD – Call Forward
F_CALLERS – Call List
F_FLASH – Flash
F_MEMO – Memo
F_HEADSET – Activate Headset Mode
F_RELEASE – Release – Drop call
20
F_LOCK – Locks the keypad.
F_SMS – Send SMS
F_LOR – Call Back
F_POWER – Turn Power LED On or Off
F_SDTMF – Send DTMF
F_PREFIX – Enter prefix to be dialed. Ex: Access Code for outside line.
F_HOTDESKING – Clears all SIP information and registers new SIP information.
4.9.4 DTMF
Dials a programmed number.
4.9.5 URL
Directly accesses a remote XML phonebook.
4.9.6 None
No function.
5 Other Functions
5.1 Auto Answer
If this feature is enabled, the phone will answer a ringing line after a specified time.
1. Press Menu ->Features-> Enter->Auto Answer-> Enter.
2. Use UP ARROW or DOWN ARROW to select line.
3. Use LEFT ARROW or RIGHT ARROW to Enable.
4. Use UP ARROW or DOWN ARROW to access time setting.
5. Use keypad to enter time in seconds.
5.2 Auto Handdown
This is the time after a call ends before the phone returns to the idle state.
1. Press Menu ->Features-> Enter->Auto Handdown-> Enter.
2. Use LEFT ARROW or RIGHT ARROW to Enable.
3. Use UP ARROW or DOWN ARROW to access time setting.
4. Use keypad to enter time in minutes.
5.3 Ban Anonymous Call
If this function is enabled, the phone will block calls with no Caller ID information.
1. Press Menu ->Features-> Enter->Ban Anonymous Call-> Enter.
2. Choose the SIP Account from which to Ban Anonymous Call.
3. Press OK
21
4. Use LEFT ARROW or RIGHT ARROW to Enable.
5.4 Ban Outgoing
If this function is enabled, the phone cannot make outgoing calls.
Press Menu ->Features-> Ban Outgoing-> Enter.
5.5 Dial Plan
1. Press Menu ->Features-> Enter->Dial Plan-> Enter.
2. The following items in the dial plan can be enabled or disabled: Press # to Send, Timeout
to Send, Timeout, Fixed Length Number, Press # to Do BXFER, BXFER On Onhook,
AXFER On Onhook.
Note: It is recommended that Dial Plan be configured from the web interface.
5.6 Dial Peer
1. Press Menu ->Features-> Enter->Dial Peer-> Enter.
2. Select Add to enter the Edit interface, and input information.
Note: It is recommended that Dial Peer be configured from the web interface. Refer to
Section 8.3.3.4.
5.7 Intercom
Enables/Disables Intercom calls
Press Menu ->Features-> Enter->Intercom-> Enter.
5.8 Auto Redial
If Auto Redial is enabled, the phone will continue to retry a busy call. The user sets the retry
interval and the number of times to redial. The user is also given the option to activate this
feature on each busy call.
1. Press Menu ->Features-> Enter->Auto Redial-> Enter.
2. Use LEFT ARROW or RIGHT ARROW to Enable.
3. Use UP ARROW or DOWN ARROW to select Interval and Times.
4. Press Save.
5.9 Call completion
This is similar to Auto Redial except that it detects the state of the called number before
making a new call attempt.
1. Press Menu ->Features-> Enter->Call Completion-> Enter.
2. Use LEFT ARROW or RIGHT ARROW to Enable.
3. Press Save.
22
5.10 Ring from Headset
When this function is enabled, ring sound will be passed to a connected headset.
Press Menu ->Features-> Enter-> Headset Ring -> Enter.
5.11 Power Light
This feature enables the power light at the bottom of the phone.
Press Menu ->Features-> Enter->Power LED-> Enter.
5.12 Hide DTMF
This feature sets how DTMF digits are displayed after a call is in progress. For example,
dialing a PIN code to access banking information.
1. Press Menu ->Features-> Enter->Hide DTMF-> Enter.
2. Use LEFT ARROW or RIGHT ARROW to select one of the following 4 choices.
a) Disabled – All the digits will be shown on the LCD.
b) All – None of the digits will be shown on the LCD. The “*” will be shown.
c) Delay – The last digit entered will be shown for a short time and then replaced by
“*.”
d) Last Show – The last digit entered will be shown. Previous digits are replaced by
“*.”
5.13 Password Dial
This feature controls the display of dialed digits. When enabled, a password and length can
be set.
Example: A call is placed to 6625551212. Password is set to 662 and length is set to 3.
Display will show 662***1212.
1. Press Menu ->Features-> Enter->Passwd Dial-> Enter.
2. Use LEFT ARROW or RIGHT ARROW to enable the feature.
3. Use UP ARROW or DOWN ARROW to move to Prefix.
4. Use keypad to enter prefix.
5. Use UP ARROW or DOWN ARROW to move to Length.
6. Use keypad to enter Length.
7. Use BACK or EXIT to return to idle screen.
5.14 Pre Dial
If this feature is enabled, digits dialed on-hook will be transmitted when the phone goes
off-hook
Press Menu ->Features-> Pre Dial-> Enter.
23
6 Basic Setting
6.1 Keyboard
1. Press Menu ->Settings-> Enter->Basic Settings-> Enter->Keyboard->Enter.
2. There are four sets of keys which can be configured.
a) DSS Keys – Keys on the right side of the phone beside the Speakerphone button or
Line Keys.
b) Programmable Keys – Arrow keys and OK key
c) Desktop Long Pressed – Action to take when Programmable Key is pressed and
held.
d) Soft Key – Keys under the display
3. Use UP ARROW or DOWN ARROW and Enter to select the key.
4. Use LEFT ARROW or RIGHT ARROW to select the function.
5. Press OK to save.
6. Use BACK or EXIT to return to idle screen.
6.2 Screen Settings
1. Press Menu ->Settings-> Enter->Basic Settings-> Enter->Screen Settings->Enter.
2. The following items can be set.
a) Contrast – Set the contrast of the LCD.
b) Contrast Calibration – Set the level of contrast that the current contrast setting
provides.
c) Backlight – Enable or disable LCD backlight.
3. Press OK to save.
4. Use BACK or EXIT to return to idle screen.
6.3 Ring Settings
6.3.1 Ring Volume
1. Press Menu ->Settings-> Enter->Basic Settings-> Enter->Ring Settings->Enter->Ring
Volume->Enter.
2. Use LEFT ARROW or RIGHT ARROW to select the desired ring volume from the 9
choices. The phone will ring at the selected volume shortly after it is selected.
3. Press Save.
4. Use BACK or EXIT to return to idle screen.
6.3.2 Ring Type
1. Press Menu ->Settings-> Enter->Basic Settings-> Enter->Ring Settings->Enter->Ring
Type->Enter.
2. Use LEFT ARROW or RIGHT ARROW to select the desired ring type. There are 9
24
standard types and 3 user types. The user type can be configured from the web interface.
The phone will ring at the selected type shortly after it is selected.
3. Press Save.
4. Use BACK or EXIT to return to idle screen.
6.4 Voice Volume
1. Press Menu ->Settings-> Enter->Basic Setting-> Enter->Voice Volume->Enter.
2. Use LEFT ARROW or RIGHT ARROW to select the desired voice volume from the 9
choices.
3. Press Save.
4. Use BACK or EXIT to return to idle screen.
6.5 Time & Date
1. Press Menu ->Settings->Enter->Basic Settings-> Enter->Time & Date->Enter.
2. Use LEFT ARROW or RIGHT ARROW to choose Auto or Manual. If Auto is chosen,
the phone will get date and time information from a time server. The IP address of this
server may need to be entered. If Manual is chosen, the date and time must be entered.
3. Use UP ARROW or DOWN ARROW to move to the following items. Use LEFT
ARROW or RIGHT ARROW to make selection.
a) SNTP Server – Time Server IP address – This is the only item that must be
configured if auto is chosen.
b) Time Zone – This is shown as an offset from GMT.
c) Format – Date Display format.
d) Type – Character used as delimiter in date display.
e) 12 Hour Clock – If disabled, clock is 24 hour.
f) Daylight Saving Time
4. Press Save.
5. Use BACK or EXIT to return to idle screen.
6.6 Greeting Words
This feature shows the words displayed in the upper left of the LCD. Default
is VOIP PHONE.
1. Press Menu ->Settings-> Enter->Basic Settings-> Enter->Greeting Word->Enter.
2. Enter the message using the keypad. It may be necessary to change the input mode
using the soft keys. Use DELETE to remove characters and 0 for space. Maximum
message length is 12 characters.
3. Press Save.
4. Use BACK or EXIT to return to idle screen.
6.7 Language
1. Press Menu ->Settings-> Enter->Basic Settings-> Enter->Language Set ->Enter.
25
2. Use LEFT ARROW or RIGHT ARROW to choose English or Chinese.
3. Press Save.
4. Use BACK or EXIT to return to idle screen.
7 Advanced Settings
7.1 General
For all the items in this section, Press Menu->Settings->Enter->Advanced settings->Enter,
and then enter the password. The default password is 123. It can be changed in the web
interface.
7.2 Account
This allows configuration of SIP account parameters. After selecting one of the three
available accounts, the following items may be configured.
7.2.1 Basic Settings
1. Display Name – Name send in Caller ID
2. Outbound Proxy - SIP Outbound Proxy IP Address
3. Registration – Enable or disable registration for this account.
4. Server Address – SIP Server IP Address
5. Server Port – SIP Port – Default 5060
6. SIP User – SIP User name
7. Auth User – User name for authentication
8. Auth Password – Password for authentication
7.2.2 Advanced Settings
1. Domain Realm – SIP Domain
2. Dial Without Registered – Enable or disable dialing with no SIP registration
3. Anonymous – Privacy Support. Choose RFC3323, RFC3325 or None
4. DTMF Mode – Choose RFC2833, SIP_Info, In-band, or Auto
5. Use STUN – Enable or disable use of STUN Server. If enabled, the IP address of the
STUN server must be entered.
6. Local Port – Local SIP Port – Default 5060
7. Ring Type – Select ring type for this account. See Section 6.3.2.
8. MWI Number – Number for Message Waiting
9. Pickup Number – Code for call pickup
10. Park Number – Code for call park
11. Join Call Number – Code to join a call
12. Missed Call Logs – Enable or disable
26
Loading...