MobileAccess™ is a registered trademark of MobileAccess. This document contains other trademarks, trade names and
service marks of MobileAccess and other organizations, all of which are the property of their respective owners.
This document contains confidential and proprietary information of MobileAccess and may not be copied, transmitted,
stored in a retrieval system or reproduced in any format or media, in whole or in part, without the prior written consent of
MobileAccess. Information contained in this document supersedes any previous manuals, guides, specifications, data
sheets or other information that may have been provided or made available to the user.
This document is provided for informational purposes only, and MobileAccess does not warrant or guarantee the
accuracy, adequacy, quality, validity, completeness or suitability for any purpose of the information contained in this
document. MobileAccess reserves the right to make updates, improvements and enhancements to this document and the
products to which it relates at any time without prior notice to the user. MOBILEACCESS MAKES NO WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, WITH RESPECT TO THIS DOCUMENT OR ANY INFORMATION CONTAINED HEREIN.
Policy for W arrantee and Repair
MobileAccess tests and inspects all its products to verify their quality and reliability. MobileAccess uses every reasonable
precaution to ensure that each unit meets their declared specifications before shipment. Customers should advise their
incoming inspection, assembly, and test personnel about the precautions required in handling and testing our products.
Many of these precautions can be found in this manual.
The products are covered by the following warranties:
General Warranty
MobileAccess warrants to the original purchaser all standard products sold by MobileAccess to be free of defects in
material and workmanship for one (1) year from date of shipment from MobileAccess. During the warranty period,
MobileAccess will repair or replace any product that MobileAccess proves to be defective. This warranty does not apply to
any product that has been subject to alteration, abuse, improper installation or application, accident, electrical or
environmental over-stress, negligence in use, storage, transportation or handling.
Specific Product Warranty Instructions
All MobileAccess products are warranted against defects in workmanship, materials and construction, and to no further
extent. Any claim for repair or replacement of units found to be defective on incoming inspection by a customer must be
made within 30 days of receipt of shipment, or within 30 days of discovery of a defect within the warranty period.
This warranty is the only warranty made by MobileAccess and is in lieu of all other warranties, expressed or implied.
MobileAccess sales agents or representatives are not authorized to make commitments on warranty returns.
Dual Band EnCOVER VE™ Instant Coverage Solution User Manual III
Preface Material
Returns
In the event that it is necessary to return any product against above warranty, the following procedure shall be followed:
1. Return authorization is to be received from MobileAccess prior to returning any unit. Advise MobileAccess of the model,
serial number, and discrepancy. The unit may then be forwarded to MobileAccess, transportation prepaid. Devices
returned collect or without authorization may not be accepted.
2. Prior to repair, MobileAccess will advise the customer of our test results and any charges for repairing customer-caused
problems or out-of-warranty conditions etc.
3. Repaired products are warranted for the balance of the original warranty period, or at least 90 days from date of
shipment.
Limitations of Liabilities
MobileAccess's liability on any claim, of any kind, including negligence for any loss or damage arising from, connected
with, or resulting from the purchase order, contract, quotation, or from the performance or breach thereof, or from the
design, manufacture, sale, delivery, installation, inspection, operation or use of any equipment covered by or furnished
under this contact, shall in no case exceed the purchase price of the device which gives rise to the claim.
EXCEPT AS EXPRESSLY PROVIDED HEREIN, MOBILEACCESS MAKES NO WARRANTY, EXPRESSED OR IMPLIED, WITH
RESPECT TO ANY GOODS, PARTS AND SERVICES PROVIDED IN CONNECTION WITH THIS AGREEMENT INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
MOBILEACCESS SHALL NOT BE LIABLE FOR ANY OTHER DAMAGE INCLUDING, BUT NOT LIMITED TO, INDIRECT,
SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH FURNISHING OF GOODS, PARTS
AND SERVICE HEREUNDER, OR THE PERFORMANCE, USE OF, OR INABILITY TO USE THE GOODS, PARTS AND SERVICE.
Reporting Defects
The units were inspected before shipment and found to be free of mechanical and electrical defects.
Examine the units for any damage that may have been caused in transit. If damage is discovered, file a claim with the
freight carrier immediately. Notify MobileAccess as soon as possible.
NOTE: Keep all packing material until you have completed the inspection
Safety Warnings
To comply with FCC RF exposure compliance requirement, adhere to the following warnings:
Warning! The Access Pod with its built-in antenna must be installed with a separation distance of at least 20cm from all
persons and must not be located in conjunction with any other antenna.
Warning! The outside antenna must be installed with a separation of at least 20cm from all persons and must not be
located in conjunction with any other antenna.
Warning! Use of this Access Pod with antennas other than those illustrated could be hazardous. Before using other
antennas, contact Mobileaccess Support.
Approved Antennas for use with the EnCOVER VE™ Solution
The gain of external antennas connected to the VAPs should not exceed 10 dBi.
Compliance with RF Safety Requirements
MobileAccess™ products have no inherent significant RF radiation.
The RF level on the down link is very low at the downlink ports. Therefore, there is no dangerous RF radiation when the
antenna is not connected.
Dual Band EnCOVER VE™ Instant Coverage Solution User Manual IV
Certification and Compliance to Standards
Category Standards
Preface Material
Safety:
EMC:
EN 55022 V4.2:2001 / FCC Part 15; VCCI Class A for VCU and Class B for VAP
Radio: GSM/DCS -
SAR Body Testing
CELL/PCS -
UMTS -
IEC 60950-1: 2003; UL-60950-1:2003; CAN/CSA – C22.2 No 60950-1-03
EN 301489-8 V1.2.1:2002; EN 301489-1 V1.5.1:2004; EN 61000 V4.6:2005
EN-301502 V8.1.2: 2001; EN-301908 v3.2.1:2006; EN 300 609-4 V8.02:2000
FCC Part 24
EN 301 908-11
EN 50385 & FCC OET65C:2001
MTBF
MTBF
Product
EnCOVER VE™ Control Unit
EnCOVER VE™ Access Pod
(Hours)MTBF (Years)Temperature
262,8003050degC||122degF
262,8003040degC||104degF
Dual Band EnCOVER VE™ Instant Coverage Solution User Manual V
About This Guide
This guide provides essential product functionality with all the information necessary for proper
installation and configuration of the EnCOVER VE™ system.
List of Acronyms
Abbreviation Description
DB Dual Band
PoE Power Over Ethernet
PSE Power Sourcing Equipment
SME Small / Medium Enterprise
STP Shielded Twisted Pair
UTP Unshielded Twisted Pair
VAP EnCOVER VE™ Access Pod
VCU EnCOVER VE™ Control Unit
UMTS Universal Mobile Telecommunications System
EGSM Extended Global System for Mobile communications
PCS Personal Communications Service
DCS Digital Cellular System
Preface Material
Dual Band EnCOVER VE™ Instant Coverage Solution User Manual VI
7.1 Finding a Specific VAP in the Building ....................................................................................... 50
Appendix A - Traps ................................................................................................................... 52
Dual Band EnCOVER VE™ Instant Coverage Solution User Manual
VIII
1 Overview
MobileAccess EnCOVER VE™ Dual-Band solution provides enhanced, cost effective in-building
dual-band coverage for small to large-sized enterprises. This solution is quickly and simply
deployed using the existing Ethernet cabling infrastructure to provide instant coverage without
requiring the installation of new cables.
TheEnCOVER VE™ solutiondistributes two types of services to EnCOVER VE™ Access Pods
(VAPs) installed throughout the enterprise: wireless services from the service provider’s
equipment and Ethernet services from the corporate LAN. The Access Pods distribute the
wireless services via integrated internal antennas, and provide Ethernet connectivity to the LAN
terminals. (Optionally, external antennas can be connected to the Access Pods for additional
coverage optimization).
The VAPs are distributed on each floor and plug into standard Ethernet jacks already installed at
the enterprise site. They are powered via PoE technology and managed via an EnCOVER VE™
Control Unit (VCU) located in the floor’s communication shaft. For site coverage that requires
more than one VCU (each VCU supports up to 12 VAPs), several VCUs (up to 12) can be
aggregated under a single VCU serving as Master. The Master VCU provides the interface to the
capacity source, the service provider’s equipment and for management of all units.
This enhanced Dual Band coverage solution can be easily and quickly installed (in less than a
few hours) with minimal disturbance to the enterprise (as no installation of additional cables is
required).
Currently, the VE™ Dual-Band system is available for the following band combinations:
• EGSM-UMTS
• CELL-PCS
• DCS-UMTS
The following figures illustrate single-tier and multi-tier EnCOVER VE™ installations.
In a single-tier installation, the VCU is connected to the service provider’s equipment and to the
Ethernet switch and distributes Ethernet and mobile services to up to 12 VAPs distributed over
one more adjacent floors.
Figure 1. Single Tier VE™ Installation
Dual Band EnCOVER VE™ Instant Coverage Solution User Manual
1
Overview
Multi-tier installation includes the Master VCU that supports up to twelve Slave VCUs. In this type
of installation the provider’s services are fed to the Master VCU through which the Slave VCUs
are controlled and managed.
Figure 2. Multi Tier VE™ Installation
1.1 System Architecture
Main elements - The EnCOVER VE™ solution is based on the following main elements:
•VE™ Control Unit (VCU) – Control Unit that can serve either as a Master or a Slave and
interfaces the other VCUs or VAPs accordingly. The physical connection determines whether
the VCU is identified as a Master or Slave VCU unit. If a connection is detected at the RF
source the VCU will be identified as a Master.
•Master VE™ Control Unit (Master VCU) – installed in the main communication (IDF)
closet, interfaces to the service provider’s RF equipment and provides secure, central
management to (up to twelve) VCUs and all connected VAPs.
•Slave VE™ Control Unit (Slave VCU) – installed telco/IDF closet. Used to expand
coverage to additional floors. Each VCU interfaces to the Master VCU and up to 12 VAPs
and 12 Ethernet connections.
The Slave VCUs distribute wireless service signals to each VAP along with PoE and (where
relevant) Ethernet signals from the Ethernet switch, throughout the existing CAT-5e
infrastructure.
The Slave VCUs are connected to the Master VCU using CAT-6 or 7 cables.
VAP (EnCOVER VE™ Access Pod)
•
locations on the floor to provide maximum coverage. VAPs provide RF coverage via integrated,
internal antennas. VAPs equipped with an interface for external antennas are available for
special coverage requirements.
Up to 12 VAPs can be connected to a single VCU using LAN cables (CAT-5e or higher).
Dual Band EnCOVER VE™ Instant Coverage Solution User Manual 2
– These are pluggable antennas distributed at strategic
Overview
Note: The system supports up to 12 VAPs per VCU, where in Master Slave configurations up
to 144 VAPs can be installed (12 VAPs x 12 VCUs).
The following figure shows the Dual Band EnCOVER VE™ solution architecture (multi-tier).
The Master VCU distributes the wireless services from the service provider’s equipment to the
Slave VCUs. At the Slave VCUs, the wireless services are converged with Ethernet service and
routed to the VAPs via the Ethernet LAN CAT-5e/6 cabling infrastructure.
The VAPs distribute the wireless services via integrated internal antennas or external antennas
(optional VAP models) and provide Ethernet connectivity to the LAN terminals.
1.2 System Elements
This chapter describes the interfaces of the EnCOVER VE™ Control Units and Access Pods.
1.2.1 EnCOVER VE™ Control Unit (VCU)
Capabilities and interfaces
The EnCOVER VE™ Control Unit can operate as a Master VCU, managing up to 12 VCUs OR as a
Slave VCU connected to up to 12 VAPs.
While operating as a Master VCU:
• Interfaces to RF source(s) and to VCUs
• Converges Wireless services and distribution to Slave VCUs
• Slave VCUs and VAP management and control – Locally
• Remote management
While operating as a Slave VCU:
• Interfaces to Master VCU
• Converges Wireless services, Ethernet and PoE and interfaces to VAPs
• Connected VAPs management and control
Dual Band EnCOVER VE™ Instant Coverage Solution User Manual 3
1.2.1.1 VCU Front Panel
V
The front panel supports the interfaces to the wireless services (two services – corresponding to
the two supported bands) and includes the VAP interfaces (that can also serve as Slave VCU
interfaces in Master/Slave VCU configuration). The front panel also interfaces to the Ethernet
switch, includes two connectors for receiving the wireless services from the Master VCU and the
management interface. Control and management interfaces.
The following provides the front panel ports.
Overview
Service 1
Service 2
Management
Table 1: VCU Ports Description
CU/VCH
Port
VAP Ports 1-4; 5-8; 7-12
Ports Description
Service1
Service2
RF connections (two wireless services) to the service provider RF
equipment (e.g. picocells). Coax cables.
• EGSM-UMTS: Service 1 - UMTS, Service 2 - EGSM
Ethernet Ports 1-4; 5-8; 7-12
Figure 4. VCU Front Panel
• CELL-PCS: Service 1 - PCS, Service 2 – CELL
• DCS-UMTS: Service 1 – UMTS, Service 2 - DCS
Management RJ45 WEB management connection.
VE Access Pod Ports
1-4; 5-8; 7-12
VAP/VCU port connections (depending on whether the unit is
functioning as a VCU or Master VCU). RJ-45 connection to VAP/VCU
through the LAN infrastructure. CAT-5e/6 cables.
Ethernet Ports 1-4;
Ethernet port connections to Ethernet Switch. Ethernet cables.
5-8; 7-12
VCU/VCH Used for connecting a Slave VCU to the Master VCU in a multi-tier
deployment
Reset N/A
Dual Band EnCOVER VE™ Instant Coverage Solution User Manual 4
The following provides a description of the front panel LEDs.
A
V
Overview
VAP Status
Service
LEDs
LED
CU/VCH LED
CT
Service
LED
Table 2: VCU LEDs Description
PWR
LED Description
PWR Indicates whether the VCU receives power:
Green - Power OK
Disabled - No power received by VCU
ACT VCU activity LED:
Solid Green – during initialization
Blinking Green – normal system operation
Solid Orange – VCU is faulty
VAP Status (one
LED per port)
Fast Blinking Green – User activated
VCU Identify
Indicates the status of the connected unit (VAP or VCU)
Disabled – no power supplied to corresponding unit
on this VCU
Blinking Green - associated unit is initializing
Solid Green - associated unit is in normal operation
Solid Orange - associated unit is faulty, or connected unit is not managed
(due to mismatch type, VoIP phone, VCU connected to a slave VCU etc.)
Fast Blinking Green – User invoked “identify” command on the
corresponding unit
Off – when there is no VAP or VCU connected to this port.
RF (one LED per
Service)
Indicates the status of connected RF capacity source:
Green – Relevant only when VCU is the Master and indicates normal RF
level
Orange - Relevant only when VCU is the Master and indicates that the RF
level is either too low or too high, or that the service has been turned off
by the user.
Off - When VCU is a slave unit
VCU/VCH Indicates the status of the connection to the Master VCU:
Off – when in Master mode
Blinking Green – During Attachment process with upper VCU Master
Solid green - when in Slave (IF-IF) mode and adjustment alarm is clear
Dual Band EnCOVER VE™ Instant Coverage Solution User Manual 5
1.2.1.2 VCU Rear Panel
A
A
r
The rear panel includes the power input, the AUX alarms and service personnel connections.
Console
connecto
Table 3: VCU Rear Panel Description
Connector Description
Console RS232 local connection for service personnel
Alarms AUX alarms connections - see 4.2
Power Input Standard 3-pins AC power connector equipped with an ON/OFF switch.
UX Alarms
Figure 5. VCU Rear Panel
C connector
90-264V AC, 47-63 Hz AC; 350W power consumption maximum.
Overview
PWR On/Off
switch
Dual Band EnCOVER VE™ Instant Coverage Solution User Manual 6
1.3 EnCOVER VE™ Access Pod (VAP)
r
Each VAP provides the following functions:
•Antenna – distributes the wireless services signals. The antenna is internal, where an
external (optional) antenna can also be connected (in models supporting external antenna).
•Connection to Ethernet port – relevant when connected to jacks that provide an Ethernet
connection to a user terminal.
The VAP can be mounted/hung on the wall or placed on a flat surface (such as a desk).
The following figure shows the desktop VAP and the underside view with the CAT-5e/6 patch-
cord cable.
Overview
Optional External Antenna
SMA connecto
RJ-45 Connector to VCU
Blue LED (Activity)
Green Led (Power)
Optional External Antenna
SMA connector
Figure 6. EnCOVER VE™ Access Pod-Front
RJ-45 Connector to LAN
terminal (e.g. computer)
Figure 7. EnCOVER VE™ Access Pod-Rear
Dual Band EnCOVER VE™ Instant Coverage Solution User Manual 7
Figure 8: VAP LEDs
LED Description
Power Solid Green - Power supplied to VAP
Off - No power supplied to VAP
Activity Disabled - No power supplied to VAP or faulty VAP
Blinking Blue - Power on, VAP is initializing or in a fault condition
Solid Blue - Power on, RF signal received, unit operating
Fast Blinking Blue - User invoked “identify” command on corresponding VAP
1.3.1 VAP Types
Two types of VAPs are available:
• VAP with internal antenna
• VAP with connector that interfaces to external antenna (for special coverage requirements)
The antenna type (internal or external) is automatically detected by the system so there is no
need for specific configuration. Each VAP can only transmit through the provided antenna option.
For example, if the VAP includes an external antenna connector the signal is only transmitted via
the external antenna connector.
Overview
1.3.2 System Monitoring and Management
The EnCOVER VE™ system (Master VCU, Slave VCUs and VAPs) is centrally managed via a single
Web connection to the Master VCU.
The basic screen in the GUI is the monitor tab which enables the user to view the system
topology and setup parameters, the Control Units and all of the Access Pods that are connected
to the Control Units.
Note: When locally connecting to a specific VCU, only the VAPs connected to this VCU can be
monitored.
1.3.2.1 Integration with an External Fault Management System
The EnCOVER VE™ system can be seamlessly integrated into any existing Fault Management
(FM) system that supports SNMP events. The Master VCU generates SNMP event for each
relevant system alarm and forwards this trap to the pre-configured IP address of the external
Fault Management system.
Dual Band EnCOVER VE™ Instant Coverage Solution User Manual 8
2 Installation Workflow
The following figure summarizes the main steps of the installation procedure:
Installation Workflow
Dual Band EnCOVER VE™ Instant Coverage Solution User Manual 9
Infrastructure Requirements and Layout Planning
3 Infrastructure Requirements and Layout
Planning
3.1 General information on Location and Connections
•Service provider’s RF equipment - Macro-cell, Micro-cell, Pico-cell, Femto-cell, BDA, etc.
connects to the VCU through a passive interface.
• VCUs:
• Master VCU installed at the main IDF/telco cabinet and connected to al VCUs.
• Slave VCUs installed at the IDF/telco cabinet of each covered floor and connected to
the cabling patch panel.
•Wireless service signal from Master VCU to VCUs – routed through dedicated Ethernet
CAT-6 or 7 cabling.
•Wireless service signal from VCUs to the VAPs – routed through existing Ethernet CAT-
5e/6 cabling infrastructure.
•VAP location and mounting - wall-mounting or desk-mounting. Connection to existing
Ethernet jack (and external antenna if required).
•VAP power source - No power connections required. VAPs are power fed from VCU using
PoE (Power over Ethernet) technology.