Do not use Cintiq Interactive Pen Display in a facility control system that requires extremely high
reliability; it may cause other electronic devices to malfunction, or other devices may cause the
Interactive Pen Display to malfunction.
Where use is prohibited, power off Cintiq
devices to malfunction. Wacom does not accept any liability for direct or consequential damages.
HIGH VOLTAGE
It has the risk of electric shock.
Do not open Cintiq.
to prevent the possibility of it causing other electronic
Only use the AC adaptor that came with Cintiq.
will not work properly or it may be damaged.
potential to result in fire.
Do not open the AC adaptor;
Use of a different AC adaptor will void your warranty.
It has the risk of electric shock and potential to result in fire.
Using a different type of AC adaptor also has the
If a different type of AC adaptor is used, Cintiq
CAUTION
If the LCD screen has been damaged, DO NOT touch any liquid that may be leaking
from it;
running water for at least 15 minutes or more. If contact is made with the eyes or mouth, also consult a
physician.
Prevent your children from swallowing the Grip Pen nib or side switch.
side switch may accidentally be pulled out if children are biting on them.
Be sure to use a grounded power source when applying power to Cintiq.
this liquid is an irritant. In case of contact with skin, eyes, or mouth, rinse immediately with
The pen nib or
CAUTION
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
-•Reorient or relocate the receiving antenna.
-•Increase the separation between the equipment and receiver.
-•Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
-•Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
Be sure to fix Cintiq to the stand using the lock brackets (see
page 7 for details). Otherwise the stand can fall from the main
unit when moving Cintiq to a different location if the display
unit is in landscape orientation;
damage to Cintiq stand. If Cintiq is not fixed to the stand, when moved to a
different location Cintiq may unexpectedly rotate and fall from your hands.
If you have to move Cintiq to a different location while Cintiq is unfixed to
the stand, be sure to remove the main unit from the stand and then move
both items separately.
Do not operate the display stand incline adjustment levers when Cintiq is not mounted
on the stand;
weight of Cintiq on the stand.
the stand is spring-loaded and may cause injury or damage if released without the
-- SAFETY INSTRUCTIONS
it may cause physical injury or
Do not disassemble the Cintiq stand.
damage to the stand. In this case, Wacom shall have no responsibility to repair or replace the product.
Improper disassembly could result in physical injury or
Precautions on Use and Handling
Be sure to follow all instructions, cautions, and warnings found within this manual. Failure to do so could void your warranty, in which case Wacom shall have no responsibility to repair or replace the product.
■
Do not store the Cintiq main unit on a flat surface that would excessively bend or crimp the cable;
store the Interactive Pen Display in the Cintiq stand when not in use.
■
Do not put heavy articles on Cintiq or push against it with a strong force;
break the Cintiq stand locking mechanism.
■
Do not place heavy articles on the Cintiq cabling, repeatedly bend the cables sharply, or apply heavy
stress to the cable connectors;
■
Do not connect or disconnect any cable while Cintiq or your computer are turned on;
LCD display or computer video card. (except USB connector)
this may damage the unit or cabling.
this may damage the display screen or
this may damage the
always
■
This product is for use with a DVI or VGA video card;
■
Do not disassemble the main unit or Grip Pen.
shall have no responsibility to repair or replace the product.
■
Do not use or store the Cintiq where:
- Temperature changes are severe (e.g., outdoors or inside a vehicle).
- The Cintiq and Grip Pen are exposed to direct sunlight or heat from an appliance.
- The Cintiq and Grip Pen are exposed to water or any other kind of liquid.
- Temperature or humidity exceeds the specifications.
■
Do not block the rear panel ventilation holes;
■
Do not use Cintiq in a dusty environment;
■
Do not scratch the clear cover plate of Cintiq. Avoid placing sharp objects on the glass surface.
tip becomes sharp or angular, it may damage the coating on the cover glass of Cintiq. Please replace the pen nib as necessary.
■
Do not use organic solvent to clean Cintiq;
■
Do not use detergent to clean the clear cover plate of Cintiq;
■
Do not expose Cintiq to a built-up of electrostatic charge on the LCD display;
discoloration and blotching of the LCD display. If occured, leave Cintiq on and discoloration should disappear in a few
hours.
It may overheat and damage Cintiq.
It may damage Cintiq.
this may damage the Cintiq surface.
using an inappropriate video card may damage Cintiq.
This may cause the device to malfunction. In this case, Wacom
If the pen
this may damage the coating on the screen.
this may result in a temporary
Introduction and Overview
The Wacom® Cintiq™ 21UX Interactive Pen Display combines an LCD display with a Wacom tablet. This gives you a direct point-and-draw-on-screen interface that can be used with a PC, Macintosh® computer, or SGI™ or Sun® workstation.
Cintiq’s basic components include a Wacom tablet internally mounted behind an 21.3” diagonal TFT color LCD display,
and Wacom’s Grip Pen.
Your Cintiq Interactive Pen Display offers a number of significant advantages over a standard display:
Integrated input and display
■
Pressure-sensitive drawing directly on the display screen
■
Reduced power consumption and heat generation
■
Requires less work space
■
Flicker free and easier on the eyes.
■
Cintiq comes with a modular display stand, which allows you to easily rotate the Cintiq main unit to any orientation, and to
adjust the incline of the working surface to any tilt angle between 20 and 77 degrees. You can also lock Cintiq in either a
landscape or portrait orientation.
The workspace, and how you interact with it, was an important consideration in the design and development of Cintiq.
Regardless of how you prefer to work with the Interactive Pen Display, you will find that Cintiq is ideally suited to a variety
of diverse professional fields and applications. Cintiq is especially useful in the fields of animation, graphics design, 3D
modeling, and video and film post-production. Some additional areas of use include architectural design, AV presentations, industrial design, medical imaging, textile design, and any others where direct manipulation of the screen image is
useful.
This manual describes how to install the Cintiq hardware and software. It also describes how to use Cintiq, the Grip Pen,
and the Cintiq stand.
The Cintiq main unit and the Cintiq stand are packed separately. Refer to Unpacking Cintiq on page 17 before removing
Cintiq or the stand from the box.
Note that the computer treats the two parts of Cintiq (the LCD display and the Wacom tablet) as separate
pieces of hardware.
First, you will install the LCD display portion of Cintiq.
■
In the second stage you will install Cintiq’s tablet functionality.
■
Both stages require hardware and software installations.
You can find information on using the Wacom Tablet Control Panel for customizing your tablet and pen settings in the
online Help, located under the
page 13.
The following are not included with this product:
Information about your specific computer hardware
■
Information about your operating system
■
Information about application software.
■
Please refer also to your computer hardware, operating system, or software application manuals. To use the pressuresensitivity of the Grip Pen with your favorite drawing application, refer to instructions in that application’s manuals.
Therefore, the installation process is completed in two stages:
Please follow all instructions carefully.
menu in the Wacom Tablet Control Panel. See
HELP
Customizing Cintiq--The Basics
on
Table of Contents
Unpacking Cintiq 6
Checking Packed Components
Unpacking and Mounting Cintiq onto the Stand
Cintiq Component Functions 8
Front View
Rear View
Installation 10
LCD Display Installation
Tablet Software Installation for Windows and Macintosh
Customizing Cintiq – The Basics 13
Opening the Wacom Tablet Control Panel
Calibrating the Tablet
Adjusting the LCD Monitor 15
Factory Presets, Multi-sync, and User Settings
Working with OSD (On Screen Display) Menu
Adjusting Pitch and Phase
Power Saving
Using the Grip Pen 19
Working with the Grip Pen
Using a Pen
Removing the Side Switch
Working with the Cintiq Stand 21
Adjusting Tilt
Rotating Cintiq
Using an Alternate Mount or Stand
Caring For Your Cintiq 24
Cleaning
Replacing the Pen Tip
Display Troubleshooting 25
Specifications 27
Appendix 30
Warranty on Sales in Asia-Pacific area
5
Unpacking CintiqI
Checking Packed Components
The Cintiq 21UX main unit and the Cintiq stand are each packed separately. You will find the other product components
packed together in the accessories box.
following pages before unpacking Cintiq.
To avoid damaging your product, please review the instructions on the
Your product came with the following items:
Cintiq Main Unit
Parts and Accessories
Grip Pen and Pen Stand
Wacom Tablet
Driver CD
Stand
VGAto DVI-I Adaptor
and
DVI-D to DVI-I Adaptor*
Power Supply
and
Power Cable
Lock Brackets (1 pair)
and Screws (Qty 2)
Userʼs Manual
(This manual)
Some package configurations include an additional CD containing bundled software applications. To install these applications, insert the CD into your computer’s CD-ROM drive. If the software installation menu does not automatically display,
double-click on the
or shipping Cintiq.
ADC connector on a Macintosh computer require an ADC to DVI-D adaptor (not included).
*
icon located on the CD and follow the prompts. Retain the package box for use when storing
INSTALL
Felt Bearing Ring and
Felt Feet, Replacement
6
Unpacking and Mounting Cintiq onto the Stand
1.Unpack the stand.
Incline Adjustment Levers
CAUTION
Before operate the Incline Adjustment Levers, please refer
to Using the Stand section on page 18. Do not operate the
incline adjustment levers when Cintiq is not mounted on the
stand or the stand's rear feet are lifted; the stand is springloaded and may cause injury or damage if released without
the weight. Be careful to avoid catching your finger in the gap
of the movable portion of the closing stand.
2. Unpack the Cintiq main unit. Place the display unit face down on a flat, soft surface (such as on a cloth spread across a
desktop) and remove any packing materials.
3. Place the stand where the stand is stable. Cintiq will weigh 10 kg when the main unit is mounted.
4. Lift the main unit so the switches come on top. Then mount the main unit onto the stand as shown below.
5. Lock the main unit to the stand using the left and right lock brackets with screws; they mirror one another and the
arrows on the brackets point toward the center of the main unit.
CAUTION
Be sure to fix the main unit to the stand. Otherwise the stand can fall
from the main unit when moving Cintiq to a different location if Cintiq
is in landscape orientation; it may cause physical injury or damage to
the stand. If Cintiq is not fixed to the stand, when moving to a different
location Cintiq may unexpectedly rotate and fall from your hands. If
you have to move Cintiq to a different location when Cintiq is unfixed
to the stand, be sure to remove the main unit from the stand and then
move both items separately.
7
Cintiq Component Functions
Front View
Power Lamp
Status Lamp
Lights green when a pen switch is pressed, or when
the eraser enters proximity of the tablet.
Lights green when power and video signals have properly been supplied to Cintiq. Turns orange or flashes when your computer goes
into power management mode.
Power Switch
Turns the power to the unit
on or off.
Integrated Tablet and LCD Panel
The LCD monitor and tablet sensor function as an integrated input and output device. The tablet
sensor reports coordinates, pressure, switch, and eraser information. The maximum resolution of
Cintiq is 1600 x 1200, True Color (16,777,216 colors, 24 bit).
As properties of LCD panel display, you may notice the followings. They do not mean the LCD is defective.
*
- When exerting hard downward pressure on the display, a moiré pattern may temporarily appear.
- A very small number of pixels may appear in incorrect color. See
- If an image area has fine striping (such as screen stripes), it may flicker or display a moiré pattern or pooling
image.
- When a still image is displayed for a long period of time, an afterimage may remain for a short period of time.
- When exposed to an electrostatic charge, a temporary discoloration may appear.
*
Specifications
section on page 27 for details.
8
Rear View
VGA/DVI Switch
Use this switch to
correctly set Cintiq
for the video connection you will be using.
Lock Brackets (1 pair)
Right Incline
Adjustment Lever
Pulling this leaver
toward the main unit
reseases the lock to
lower Cintiq.
Cable
DC Power connector
USB connector
DVI-I connector
MENU Button
Opens and closes the
OSD* menu.
Plus Button ( )
Mius Button ( )
Opens and closes the OSD*
menu
ENTER Button
Select sor exits an item in the
OSD* menu.
Cable Guide
Left Incline
Adjustment Lever
Pulling this leaver toward
the main unit reseases the
lock to raise Cintiq.
Bearing Recess
Holds the main unit.
Allow the main unit to
rotate when unfixed.
CAUTION
Be sure to fix Cintiq to
the stand using the lock
brackets (see page 7
for details). Otherwise
the stand can fall from
Cintiq when moving to
a different loca-tion if
Cintiq is in landscape
orientation. Cintiq may
unexpectedly rotate and
fall from your hands.
On Screen Display ☞ P 12
*
9
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