Core Power CHT410 Owners Manual

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Page 1

PRODUCT SPECIFICATIONS

Power Cell:

20.5 Volt high energy Li-Ion

Blade length:

22"

Blade speed:

3200 strokes per minute

Chargers:

1 hour Rapid charger or 3 hour Standard Charger

Charger input:

120 V AC, 60 Hz

Charger output:

24 V DC

Replacement Power Cell:

CFC 6500

Replacement chargers:

CRC 6500 or CSC 6500 S

Weight: (with Power Cell)

11 Lbs

Weight: (without Power Cell)

8 Lbs

Need Assistance?

Call us on our toll free customer support line: 1-855-831-CORE (2673)

 Technical questions

 Warranty or aftermarket service, or replacement parts  Parts missing from package

CORETM Outdoor Power, 36235 Kerr Dam Rd., Polson, Montana USA 59860

GasLessTM Hedge Trimmer

CHT 410

Instruction Manual

Page 2

Product specifications ………….……………………………………………

Table of contents …………………………………………………………….

General safety warnings ……………………………………………………

3–4

Eye and facial, hearing, breathing & body protection ……………………

3–4

Electrical safety ………………………………………………………………

Product safety notices – Owner’s registration ……………………………

General power tool safety warnings ………………………………………

5–7

Work area safety …………………………………………………………….

Electrical safety ………………………………………………………………

Personal safety ………………………………………………………………

Power tool use and care ……………………………………………………

Service ………………………………………………………………………..

Specific safety rules …………………………………………………………

7–11

Power Cell and charger safety instructions ……………………………….

12–14

Power cell recycling …………………………………………………………

Symbols ………………………………………………………………………

Know your hedge trimmer …………………………………………………..

Available accessories ……………………………………………………….

Contents ………………………………………………………………………

Assembly and operating …………………………………………………….

18–22

Installing the blade guard …………………………………………………...

Charging the Power Cell ……………………………………………………

Motor control switches ………………………………………………………

18–19

Installing the Power Cell …………………………………………………….

20–21

Carrying the hedge trimmer …………………..........................................

Holding the hedge trimmer …………………………………………………

Cutting the vertical sides of the hedge …………………………………….

Cutting the horizontal top of the hedge ……………………………………

Maintenance ………………………………………………………………….

Replacement parts …………………………………………………………..

Warranty ……………………………………………………………………...

25–29

Warranty service …………………………………………………………….

30–33

Factory service request form ……………………………………………….

34–35

TABLE OF CONTENTS

Page 3

broken during the operation of a power tool.

This instruction manual includes the following:

 General Safety Rules  Specific Safety Rules and Symbols  Functional Description  Assembly  Operation  Maintenance  Accessories

GENERAL SAFETY WARNINGS

Before using this tool or any of its accessories, read this

SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE

to their using this tool.

CAUTION:

manual and follow all Safety Rules and Operating Instructions.

WARNING: Retain this manual for future reference.

Provide this manual to all operators and be certain that they have read and understand all the Safety Rules and Operating Instructions prior

EYE AND FACIAL PROTECTION

ALWAYS WEAR EYE PROTECTION THAT CONFORMS WITH THE MOST RECENT ANSI Z87.1 or CAN/CSA – Z94.3 SAFETY STANDARDS.

FLYING DEBRIS can cause permanent eye damage. Prescription eyeglasses ARE NOT a replacement for proper eye protection. The

usage of a safety standard compliant face shield placed over proper

safety glasses or goggles can reduce the risk of facial injury.

WARNING: Non-compliant eyewear can cause serious injury if

HEARING PROTECTION

WARNING: Use hearing protection if the surrounding

environment of the area of operation is loud.

Page 4

GENERAL SAFETY WARNINGS

SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE

NOTICE: Please register your Hedge Trimmer tool, Power Cells and Power Cell chargers online at WWW.COREOUTDOORPOWER.COM in order to

permit the receiving of product safety notices from CORE™ Outdoor Power

for potential future safety guidance communications and / or safety product recalls. Note: The registration of product model number and serial number is for safety communications purposes only and is not for warranty registration purposes.

BREATHING PROTECTION

WARNING: Always wear breathing protection

BODY PROTECTION

WARNING: Always wear non-slip gloves that fit properly to

protect your hands and to help you grip the tool.

WARNING: Always wear sturdy clothing with long sleeves and

long pants. Never operate the tool while wearing shorts, short sleeve shirt or while shirtless.

WARNING: Always wear non-slip safety boots to prevent foot

injuries and slipping that could cause loss of control of the tool.

ELECTRICAL SAFETY

WARNING: To avoid electrical hazards, fire hazards or damage

to the tool, use proper circuit protection.

The charger for this tool is wired at the factory for 120 V operation. It must be connected to a 120 V, 15 A circuit that is protected by a timedelayed fuse or circuit breaker. To avoid shock or fire, replace the power cord immediately if it is worn, cut or damaged in any way.

PRODUCT SAFETY NOTICES – OWNER’S REGISTRATION

Page 5

GENERAL POWER TOOL SAFETY WARNINGS

WARNING: Read all safety

warnings and all instructions. Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.

Save all warnings and instructions for future reference.

General Power Tool Safety Warnings – Work Area Safety

Keep work area clean and well lit.

Cluttered or dark areas invite accidents.

Do not operate power tools in explosive atmospheres, such as in the presence of flammable liquids, gases or dust. Power tools create

sparks which may ignite the liquids, fumes or dust.

Keep children and bystanders away while operating a power tool.

Distractions can cause you to lose control.

General Power Tool Safety Warnings – Electrical Safety

Power tool plugs must match the outlet. Never modify the plug in any way. Do not use any adapter plugs with earthed (grounded) chargers.

Unmodified plugs and matching outlets will reduce risk of electric shock.

Avoid body contact with earthed or grounded surfaces such as pipes, radiators, ranges and refrigerators.

There is an increased risk of electrical shock if your body is earthed or grounded.

Do not expose power tools, chargers or Power Cells to rain or wet conditions. Water entering the tool,

chargers or Power Cells will increase the risk of electric shock.

Do not abuse the cord. Never use the power cord for carrying, pulling or unplugging the charger. Keep the power cord away from heat, oil, sharp edges, and moving parts.

Damaged or entangled cords increase the risk of electric shock.

When operating a power charger outdoors, use an extension cord suitable for outdoor use. Use of a

cord suitable for outdoor use reduces the risk of electric shock.

If operating a power charger in a damp location is unavoidable, use a residual current device (RCD) protected supply. An RCD is also known as a ground fault circuit interrupter (GFCI) or earth leakage circuit breaker (ELCB). Use of an

RCD reduces the risk of electric shock.

General Power Tool Safety Warnings – Personal Safety

Stay alert, be aware of your surroundings, watch what you are doing and use common sense when operating a power tool. Do not use a power tool while you are tired or under the influence of drugs, alcohol, or medication. A moment of

inattention while operating a power tool may result in serious personal injury.

Page 6

GENERAL POWER TOOL SAFETY WARNINGS

General Power Tool Safety Warnings – Personal Safety – cont’d

Use personal protective equipment. Always wear eye protection.

Protective equipment such as dust mask, non-skid safety shoes or boots, sturdy gloves, durable long pants and durable long sleeve shirt, [and hard hat, or hearing protection used for appropriate conditions] will reduce personal injuries.

Prevent unintentional starting. Ensure the trigger switches are in the off-position before connecting the Power Cell to the power tool, and never pick up or carry the tool by the trigger switches. Carrying power tools

with your finger on the switch or energizing power tools that have the switch on invites accidents.

Remove any adjustment key or wrench before turning the power tool on. A wrench or a key left attached to a

rotating part of the power tool may result in personal injury.

Do not overreach. Keep proper footing and balance at all times. This

enables better control of the power tool in unexpected situations.

Dress properly. Do not wear loose clothing or jewelry. Keep your hair, clothing and gloves away from moving parts. Loose clothing, jewelry

or long hair can be caught in moving parts.

General Power Tool Safety Warnings – Power tool use and care

Do not force the tool. Use the correct tool for the application. The correct

power tool will do the job better and safer when used at the rate for which it was designed.

Do not use a power tool if the switch does not turn it on or off. Any power

tool that cannot be controlled using the switch is dangerous and must be repaired.

Remove the Power Cell before making any adjustments, replacing or repairing parts, cleaning the tool, leaving the tool idle or unattended, transporting or storing the tool. Such

preventive safety measures reduce the risk of starting the power tool accidentally.

Store idle power tools out of the reach of children and do not allow persons unfamiliar with the power tool or these instructions to operate the power tool. Power tools are

dangerous in the hands of untrained users.

Maintain power tools. Check for misalignment or binding of moving parts, breakage of parts and any other condition that may affect the

power tool’s operation. If damaged,

have the power tool repaired before use. Many accidents are caused by

poorly maintained power tools.

Keep cutting tools sharp and clean.

Properly maintained cutting tools with sharp cutting edges are less likely to bind and are easier to control.

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GENERAL POWER TOOL SAFETY WARNINGS

SPECIFIC SAFETY RULES

! ! !

General Power Tool Safety Warnings – Power tool use and care – cont’d

Use the power tool and accessories in accordance with these instructions, taking into account the working conditions and the work to be performed. Use of the power tool

for operations different from those intended could result in a hazardous situation.

WARNING: Know

your hedge trimmer. Do

not plug in the charger or install the Power Cell into the tool until you have read and understand this Instruction Manual. Learn the

tool’s applications and limitations, as

well as the general and specific potential hazards related to this tool.

Following these instructions will reduce the risk of electric shock, fire or serious injury.

WARNING:

Always wear appropriate eye

protection. Any power tool can throw

foreign objects into your eyes and cause permanent eye damage. ALWAYS wear appropriate safety goggles or properly fitted safety glasses that comply with OSHA standards and the most recent version of ANSI Z87.1 or CAN/CSA – Z94.3 safety standards [or other applicable national standard]. Ordinary vision or sun glasses generally do not provide adequate impact or side shield / wrap around penetration protection. Ordinary glasses ARE NOT safety glasses. To reduce the risk of injury to your face CORETM Outdoor

General Power Tool Safety Warnings – Service

Have your power tool or charger serviced by a qualified repair person using only identical replacement parts. This will ensure that the safety of

the power tool or charger is maintained.

Power recommends that you also wear a face shield or face screen over your safety goggles or safety glasses

WARNING: Glasses, goggles

or face shields not in compliance with ANSI Z87.1 or CAN/CSA – Z94.3 could cause serious injury if they break upon impact.

WARNING: Use

hearing protection. Core

recommends the use of hearing protection (e.g. ear plugs or ear mufflers) to protect your hearing if the surrounding environment of operation exposes the operator to loud noises. When wearing hearing protection, you will have impaired ability to hear alarms, warnings and shouts from approaching people. Be extra diligent and observant of hazards and bystanders when wearing hearing protection devices. When someone approaches, turn the hedge trimmer OFF immediately.

WARNING: Protect

your breathing! Always

wear breathing protection

when operating the hedge trimmer.

Page 8

SPECIFIC SAFETY RULES

WARNING: Dust created by use

of this product may contain chemicals known to the State of California and medical experts to cause cancer, respiratory injuries, birth defects or other reproductive harm. Some examples of these chemicals are:

• Compounds in fertilizers

• Compounds in insecticides,

herbicides and pesticides

• Arsenic and chromium from chemically treated lumber.

• Commercial and household chemicals.

To reduce your exposure to these chemicals, wear approved safety equipment such as dust and / or vapor masks that are specifically designed to filter out microscopic particles or gaseous components. Additionally, dust created by this product may contain allergens, molds, bacteria and viruses, PM 10 and / or PM 2.5 particulates, exposure to such hazardous airborne matter can be reduced by wearing approved safety equipment such as dust masks that are specifically designed to filter out the microscopic particles.

WARNING: Prevent

foot injuries! Never operate

when barefoot, or wearing open toed shoes, or sandals. Always, wear sturdy protective shoes or boots with non-slip soles when operating the trimmer. Steel-toed safety boots are recommended

WARNING: Protect

your hands! Wear non-slip

gloves to improve your grip and control when handling the hedge trimmer.

WARNING: Protect

your body! Wear durable and

snug-fitting clothes that allow

for freedom of movement.

WARNING: Avoid loose

clothing such as scarves, neckties,

jewelry, flared or cuffed pants, loosefitting shirts or jackets, unconfined long hair or anything that can become damaged by the hedge trimmer. Secure hair to above shoulder level. Wear long pants of durable material to protect your legs. Cover as much of your body as possible to help protect you from debris and pieces of toxic and allergenic plants being thrown by the hedge trimmer.

WARNING: Inspect the area to

be cleared for hazards before each use. Remove any foreign objects such as sticks, stones, sand, wire fences, fallen branches, cuttings and live wires which can be contacted by the hedge trimmer.

WARNING: The

blade guard must be installed on the hedge

trimmer at all times except when the

hedge trimmer is being operated. Carrying or storing the hedge trimmer without the blade guard installed may result in serious personal injury.

DANGER: Keep hands away

from the cutting blades. Contact with

the cutting blades will result in serious personal injury.

DANGER: Keep all parts of

your body away from the cutting blades. Do not remove cut material or hold material to be cut when the blades are moving. Make sure the switches art OFF and the Power Cell is removed from the hedge trimmer when clearing jammed material.

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SPECIFIC SAFETY RULES

A moment of inattention while operating the hedge trimmer may result in serious personal injury.

DANGER: The hedge trimmer

cutting blades will coast after the switches are turned OFF. Wait for the cutting blades to come to a complete stop before removing the Power Cell.

Never allow children or untrained persons to use the hedge trimmer.

Never leave the hedge trimmer out in the rain.

Never use the hedge trimmer in wet conditions or in rain. The water will damage the motor. It will also create very unsafe working conditions.

Always be aware of obstacles such as roots, stumps and holes which could cause you to trip.

Never walk backwards while the hedge trimmer is turned ON as you might trip and may not hear approaching persons or vehicles.

WARNING: Always wear gloves

when handling the cutting blade for removal of foreign objects that may be jammed in the cutting blades.

Ensure the switches are in the OFF position before inserting the Power Cell. Inserting the Power Cell into the

tool with the switches ON invites accidents.

Use both hands when operating the hedge trimmer. Using one hand could cause loss of control and result in serious personal injury.

When transporting (even for short distances), leaving the tool idle or unattended, or storing the hedge trimmer always carefully fit the protective blade guard over the cutting blades. Carry the hedge trimmer by the forward assist handle with the cutting blades stopped and the cutting blades facing rearward.

Proper handling of the hedge trimmer will reduce the risk of injury from the cutting blades.

Use this hedge trimmer only with the Power Cell specified in this manual.

Use of any other battery pack may create a risk of injury and fire.

DANGER: Only use the hedge

trimmer with the handle and guard in good condition and properly assembled to the hedge trimmer. The use of the hedge trimmer without the proper guard and handle provided may result in serious personal injury.

Recharge the Power Cell only with the one of the chargers specified in this manual. A charger that is suitable

for another type of battery pack may create a risk of fire when used with a Power Cell.

When the Power Cell is not in use, keep it away from other metal objects like paper clips, coins, keys, nails, screws or other small metal objects that can make a connection from one terminal to the other.

Shorting the Power Cell terminals together may cause burns or a fire.

Under abusive conditions, liquid may be ejected from the Power Cell. Avoid contact with this liquid. If contact accidentally occurs, flush with water. If liquid contacts the eyes, additionally seek medical help.

Page 10

SPECIFIC SAFETY RULES

Liquid ejected from the Power Cell may cause irritation or burns.

WARNING: Hold the hedge

trimmer by the insulated rear main handle and the insulated front assist handle because the cutting blades may contact hidden wiring. Cutting

blades contacting a "live" wire may make exposed metal parts of the hedge trimmer "live" and could give the operator an electric shock.

Never modify the hedge trimmer or use unauthorized parts or attachments. Doing so is dangerous. It

will also void the warranty. Always be aware of your surroundings

and stay alert for possible hazards of which you may not be aware due to the noise of the operating hedge trimmer.

WARNING: Beware of overhead

power lines. Before operating the hedge trimmer,

inspect the cutting blades to ensure they are securely mounted, clean, sharp and in good condition (not warped).

Never cut in areas you cannot see completely. Unseen hazards will be dangerous.

Use only in daylight or in good quality artificial light.

Before operating the hedge trimmer, check the lock-out and trigger switches to make sure they are functioning freely.

Avoid operating the hedge trimmer while people, children and pets are nearby.

If the cutting blades strike a foreign object of the hedge trimmer starts making any unusual noise or vibration, turn the switches OFF, wait for the cutting blades to stop and remove the Power Cell. Tighten any loose parts and inspect the tool for damage. Replace any damaged parts with identical replacement parts.

Do not use the hedge trimmer with damaged or excessively worn cutting blades.

Always grasp the hedge trimmer using the forward assist handle and the rear main handle on the machine.

Maintain firm footing and balance at all times. Do not overreach or use the hedge trimmer from unstable surfaces such as from upon ladders, trees, steep slopes, slippery surfaces, rooftops, etc.

Always make sure the cutting blades are pointed away from your body during operation.

Never clean the hedge trimmer with any liquid. Use a dry cloth to wipe it down.

Never use a pressure washer, garden hose or any other liquid to clean the hedge trimmer.

Always keep the handles clean and dry. Handles that are wet, covered with grease, chemicals or debris will make holding onto the hedge trimmer difficult. Use a clean cloth dampened with plain water to clean these surfaces.

When transporting the hedge trimmer in a vehicle, make sure it is well secured. Sudden turns or stopping could cause the hedge trimmer to slide or roll, causing damage to the vehicle or cause personal injury, or damage to the tool.

Page 11

SPECIFIC SAFETY RULES

SERVICE Have your hedge trimmer serviced

by a qualified repair person using only identical replacement parts. This

will ensure the safety of the hedge trimmer is maintained.

MAINTENANCE & STORAGE

When the hedge trimmer is being stopped for servicing, inspection, transport or storage, turn the switches OFF, wait for the cutting blades to come to a complete stop and remove the

Power Cell. This action will limit the possibility of being injured by inadvertent movement of the cutting blades.

Page 12

POWER CELL & CHARGER SAFETY

INSTRUCTIONS

NOTE:

Detailed instructions are packed with the Power Cell and Charger.

WARNING: Only use a CORETM Outdoor Power CSC 6500-S standard charger or a CRC 6500 rapid charger to charge the CORETM Outdoor Power CFC – 6500 Power Cell. Using any other chargers to charge the CFC-6500 Power Cell may damage the Power Cell and / or the charger and cause fires, explosion, hazardous fumes and possibly burns or other serious injury.

WARNING: Fire Hazard.

Never expose the Power Cell to microwaves or high pressures. It may explode causing serious injury.

Never attempt to open, modify, dismantle, reverse polarity, crush, puncture or shred the Power Cell for any reason.

Do not store or carry the Power Cell in a manner in which metal objects could contact the exposed metal terminals. Do not place the Power Cell in aprons, pockets, drawers, tool boxes, etc. with metal objects, such as, but not limited to, loose nails, screws, bolts, keys, coins, staples, foil, etc. Such metal objects could cause the Power Cell to short circuit causing fire, explosion, and hazardous fumes, resulting in personal injury or property damage.

If the housing of the Power Cell breaks, cracks, swells, or is punctured immediately discontinue its use and do not recharge.

Do not charge or use the Power Cell if it has been dropped or has received a sharp blow, a heavy weight has been imposed upon it, has been overheated, or is cracked, crushed, deformed or punctured. If a Power Cell has sustained damaged, (as per above, or otherwise) immediately isolate it in a non-combustible, safe outside area, remain a safe distance away but do not leave it unattended. Such a damaged Power Cell should be considered and treated as a potentially thermally unstable, flammable and hazardous material. If the Power Cell ignites use water spray, carbon dioxide, dry chemical or foam extinguishers to suppress. Avoid exposure to and inhalation of hazardous fumes. Contact hazardous materials authorities for guidance as to appropriate handling and prompt safe disposal of damaged Power Cells. Make arrangements for prompt safe disposal of a damaged Power Cell per local hazardous material regulations.

Do not use or charge the Power Cell if it is wet or shows any evidence of corrosion.

Page 13

POWER CELL & CHARGER SAFETY

INSTRUCTIONS

WARNING: Leakage from the

Power Cell may occur under extreme usage, charging or temperature conditions, or if the Power Cell is damaged, crushed or punctured. This leakage indicates a failure of the Power Cell and the Power Cell should be properly disposed of per local hazardous material regulations. If this leakage gets on your skin, or eyes follow these steps:

1. Wash skin immediately and

thoroughly with soap and water.

2. If liquid gets into your eyes, flush

immediately with clean water for a minimum of 20 minutes and seek

immediate medical attention. If the liquid gets onto your clothing or shoes, remove, isolate and wash the contaminated clothing thoroughly.

Do not wash, splash or immerse a Power Cell in water or other liquids.

Keep the Power Cell out of the reach of children and away from persons not fully familiar with these instructions.

Do not expose the Power Cell to heat or fire. Do not incinerate the Power Cell. It can explode and emit hazardous fumes.

Do not store or use the Power Cell in locations where the temperature may reach or exceed 105°F (40°C) such as in outside sheds or metal buildings, tool boxes, vehicle interiors or trunks during summer. Avoid storing the Power Cell in direct sunlight.

For air, vessel and ground transport purposes, Lithium ion Power Cells are classified as Class 9 Hazardous Goods, subject to ICAO Technical Instructions and IATA Dangerous Goods Regulations and US Department of Transportation and Transport Canada Hazardous Material Regulations [HMR] [and other applicable national regulations]. Such Power Cells are restricted from being placed in checked in baggage and are subject to shipper declarations, standards, quantity and packaging regulations. Confirm with the ground, vessel, air cargo or passenger air travel service provider as to the most current regulations to determine if your lithium ion Power Cells are prohibited, or subject to restrictions or exemptions prior to shipping or travel with your lithium Power Cells.

Do not remove the Power Cell from its original packaging until it is required for use.

Always keep the Power Cell clean and dry. Wipe the terminals with a clean dry cloth if they become dirty.

Do not use an extension cord. Plug the charger cord directly into an electrical outlet.

Storage Recommendations:

The best storage place for Power Cells is a secure and safe place that is cool and dry and away from direct sunlight and excess heat or cold. Exposure to

excess or prolonged heat will degrade the performance and the life expectancy of the Power Cell.

Page 14

POWER CELL & CHARGER SAFETY

INSTRUCTIONS

NOTE: See Page 23 for detailed

information concerning preparation for recycling power cells.

Use the charger only in a standard 120 V AC, 60 Hz electrical outlet.

WARNING: Do not

use the charger in wet or

damp conditions. The charger is intended for indoor use only. Do not use outdoors. Do not expose to dew, rain or garden sprinklers, frost, or snow. Do not use the charger near sinks or tubs. Do not immerse the charger in water. Water entering the

chargers or Power Cells will increase the risk of electric shock.

Do not operate power chargers in explosive atmospheres, such as in the presence of flammable liquids, gases or dust. Power chargers can

create sparks which may ignite the liquids, fumes or dust.

Do not use the CORETM Outdoor Power CSC 6500-S standard charger or a CRC 6500 rapid charger to charge any batteries other than a CORETM Outdoor Power CFC 6500 Power Cell. Charging other batteries may cause the batteries to burst, catch fire, emit hazardous fumes or explode.

Do not allow the charger cord to hang over the edge of a table or counter, to be placed in an area where it can become entangled with moving objects, or be a tripping hazard, or to contact sharp or hot surfaces. The charger should be placed away from sinks and hot surfaces.

Do not leave a Power Cell on a prolonged charge. Remove the Power Cell after attaining a complete recharge and unplug the charger when not in further use.

Do not operate the charger if the cord or plug is damaged. Have a qualified technician replace the damaged cord and plug immediately.

Do not operate the charger if it has received a sharp blow, been dropped, crushed, cracked, punctured, immersed or splashed with water or other liquids, or otherwise damaged in any way. Have a qualified technician examine the charger and repair it if necessary. Do not disassemble or modify the charger.

WARNING: When the charger is

plugged into the power supply, it can become shorted by foreign conductive material and cause sparks or fires. Foreign conductive material such as, but not limited to, metal shavings / chips, steel wool, aluminum foil, nails, staples, paper clips, should be kept away from charger ventilation openings, Power Cell retaining cavity and output terminals.

Do NOT charge the Power Cell when the work area or the Power Cell temperature is at or below 0° C (32° F) or above 45° C (113° F).

Unplug the charger when it is not in use and before cleaning or maintenance.

POWER CELL RECYCLING

To preserve our natural resources, and reduce landfill please recycle your Power Cells at participating retailers, or dispose of Power Cells properly in accordance with Federal, State, Provincial or local laws.

Page 15

Volts

Amperes

Hertz

Watts

Hours

Direct current

Alternating or direct current

Warning symbol

Shock hazard

Hand hazard

Keep bystanders back at least 50' (15m) Read the manual

Wear safety glasses

Wear safety goggles

Wear full-face shield

Wear hearing protection

Wear breathing protection

Wear safety gloves

Wear safety boots

Wear snug fitting clothing

SYMBOLS

WARNING: Some of the following symbols may appear on the Hedge

allow for more efficient and safer operation of this tool.

Trimmer, Power Cell or Power Cell chargers, or this manual. Study these symbols and learn their meaning. Proper interpretation of these symbols will

Page 16

KNOW YOUR HEDGE TRIMMER

ACCESSORIES

Part #

Description

CFC 6500

Power Cell

CRC 6500

1 hour rapid charger

CSC 6500 S

3 hour standard charger

CHT 410-BC

Blade guard

Lock-off

switch

Power Cell

Forward

handle

Trigger

Hand guard

Core direct

drive motor

Nose guard

Cutting blades

Start

switch

Rear

handle

AVAILABLE ACCESSORIES

WARNING: Use only

accessories that are recommended for this gasless hedge trimmer. Follow the instructions that accompany the accessories. The use of improper accessories may result in injury to the operator or damage to the gasless hedge trimmer.

assist

switch

Before using any accessory, carefully

read the instructions or the owner’s

manual for the accessory.  See chart below

WARNING: If any part is missing or damaged, do not plug the charger into the power source or install the Power Cell in the tool until the missing or damaged part is replaced.

Page 17

CONTENTS

HEDGE TRIMMER COMPONENTS

KEY

DESCRIPTION

QTY

Hedge trimmer

Depending upon if a Hedge Trimmer kit was purchased, one or more Power Cells and/or one of the following chargers may be included:

Power Cell

1 hour rapid charger

1 D Blade guard

3 hour standard charger

Owner’s Manual

CONTENTS Carefully unpack the hedge trimmer and

compare the contents against the "HEDGE TRIMMER COMPONENTS" chart at right.

Page 18

ASSEMBLY AND OPERATING

Fig. 1

Fig. 2

Fig. 3

INSTALLING THE BLADE GUARD

WARNING: The blade guard

must be installed on the hedge trimmer at all times except when the hedge trimmer is being operated. Carrying or storing the hedge trimmer without the blade guard installed may result in serious personal injury.

1. Slide the blade guard (1) over the

cutting blades (2) (Fig. 1).

2. Make sure the blade guard slides

fully onto the cutting blades to ensure all cutting teeth are covered

(Fig. 2). CHARGING THE POWER CELL Instructions for charging the Power Cell

are packed with the charger. Please read all safety warnings and charging instructions.

MOTOR CONTROL SWITCHES

To prevent the hedge trimmer from inadvertently starting, there are three switches that must be activated before the hedge trimmer will turn ON.

DANGER: Prior to activating any

switches, be sure to be securely holding the hedge trimmer with both hands, one on each of the two handles. Keep your hands and body parts away from the cutting blades.

1. Squeeze and hold the lock-off

switch (1) with the palm of your

hand (Fig 3).

2. While squeezing the lock-off

switch, squeeze the trigger switch

(2).

Page 19

ASSEMBLY AND OPERATING

Fig. 3

MOTOR CONTROL SWITCHES – cont’d

3. While squeezing the trigger switch,

push the START switch (3) forward

momentarily with your thumb. At

this point, the hedge trimmer will

start reciprocating the cutting

blades. NOTE: Once the hedge trimmer has

started, release the START button and the hedge trimmer will continue to run.

4. To stop the hedge trimmer, release

the trigger switch.

WARNING: When the trigger

switch is released, the hedge trimmer will "coast" for approximately 1 second before it comes to a complete stop.

Page 20

Fig. 4

ASSEMBLY AND OPERATING

the risk of injury.

WARNING

Fig. 4

For safety reasons, the operator must read the sections of this

Owner’s Manual entitled

"GENERAL SAFETY WARNINGS", "GENERAL POWER TOOL SAFETY WARNINGS", "SPECIFIC SAFETY RULES", "POWER CELL & CHARGER SAFETY INSTRUCTIONS" and "SYMBOLS" before using this hedge trimmer.

Verify the following every time the hedge trimmer is used:

1. Safety glasses or goggles, hearing protection device, hearing protection and all required safety clothing are

being worn.

2. The area of operation is cleared of all dangerous debris such as broken glass and free of materials that could derive hazardous dust.

3. Bystanders are at least 50' (15 m) away from the operation area.

Failure to observe these safety rules will significantly increase

INSTALLING THE POWER CELL

Once the Power Cell has been fully charged and you are ready to start trimming, you will have to install the Power Cell into the hedge trimmer.

Position the Power Cell (1) with the "TOP" label (2) facing upward (Fig. 4).

INSTALLING THE POWER CELL Once the Power Cell has been fully

charged and you are ready to start trimming, you will have to install the Power Cell into the trimmer.

1. Position the Power Cell (1) with the "TOP" label (2) facing upward (Fig. 4).

Page 21

ASSEMBLY AND OPERATING

Fig. 4

Fig. 5

Fig. 6

INSTALLING THE POWER CELL – cont’d

2. Slide the Power Cell into the matching cavity (3) in the rear of the upper cowling (4).

NOTE: Make sure you push the Power Cell fully into the cavity. The locking latch (5) will click when the Power Cell is properly installed.

3. Pull outward on the Power Cell to verify that it is being held in place by the locking latch.

To remove the Power Cell for recharging or storage, press the locking latch toward the Power Cell. While holding the locking latch toward the Power Cell, pull the Power Cell out of the tool.

CARRYING THE HEDGE TRIMMER

WARNING: Always remove the

Power Cell from the hedge trimmer and install the blade guard when transporting it from one location to another, even if it is a short distance.

Once you have removed the Power Cell and installed the scabbard, grasp the forward assist handle with one hand facing backward (Fig. 5). Always carry the hedge trimmer with the cutting blades facing behind your legs to avoid them contacting any part of your legs.

HOLDING THE HEDGE TRIMMER WARNING: Always use two

hands when operating the hedge trimmer to maintain proper control.

Grasp the front assist handle (1) with one hand and the main handle (2) with the other hand (Fig. 6).

Page 22

ASSEMBLY AND OPERATING

Fig. 7

Fig. 8

Fig. 9

CUTTING THE VERTICAL SIDES OF THE HEDGE

To cut the vertical sides of the hedge, swing the blade upward from the bottom of the hedge in an arc (Fig. 7). Repeat the arc motion by lowering the blade to the bottom of the hedge and swinging it upward in an arc again to make the cut. Gradually move forward as the hedge is trimmed the desired amount.

NOTE: Cutting the sides of a tall hedge where your arms are raised above head height is very tiring. To avoid fatigue and possible injury, only work in the overhead position for short periods of time. Take a break often to avoid fatigue.

CUTTING THE HORIZONTAL TOP OF THE HEDGE

When cutting the horizontal top of the hedge, hold the cutting blades at a 0°–10° angle to the top surface of the hedge (Fig. 8). Swing the cutting blades in an arc back and forth across the top of the hedge. Use both edges of the cutting blades, changing the 0°–10° angle with each change in cutting direction.

NOTE: Swing the cutting blades in an arc towards the outside edges of the hedge to assist in sweeping the cuttings off the horizontal surface.

When cutting the top of a wide hedge, repeat the above procedure until the complete width of the hedge has been trimmed (Fig. 9).

Page 23

MAINTENANCE

GENERAL

WARNING: When servicing, use

only original equipment replacement parts. The use of any other parts may create a hazard or cause product damage.

WARNING: DO NOT use solvents for cleaning the trimmer, the chargers or the Power Cells. Solvents could catch fire or even explode due to exposure to electric sparks and / or degrade and make unsafe the electrical components.

Additionally, plastics are susceptible to damage from various types of commercial solvents and may be damaged by their use. Use a clean cloth to remove dirt, dust, oil, grease etc.

WARNING: Do not allow brake

fluids, gasoline, petroleum-based products, penetrating oils, etc. to come into contact with plastic parts. They contain chemicals that can damage, weaken or destroy plastic.

DO NOT abuse power tools. Abusive practices can damage the tool.

WARNING: DO NOT attempt to

modify tools or create accessories. Any such alteration or modification is misuse and could result in a hazardous condition leading to possible serious injury. It will also void the warranty.

LUBRICATION

All of the bearings in this tool are lubricated with a sufficient amount of high-grade lubricant for the life of the unit under normal conditions. Therefore, no further lubrication is required.

POWER CELL REMOVAL AND PREPARATION FOR RECYCLING

To preserve our natural resources, please recycle or dispose of Power Cells properly.

Consult your local waste authority for information regarding available recycling and disposal options.

WARNING: Upon removal of the

Power Cell for recycling, cover the terminals of the Power Cell with electrical tape or heavy-duty adhesive tape. Never touch both terminals with metal objects or body parts, because a short circuit may result. Keep away from children. Do not attempt to destroy or disassemble the Power Cell or remove any of its components. Rechargeable Power Cells must be recycled or disposed of properly. Failure to comply with these warnings could result in fire and serious injury.

LITHIUM-ION POWER CELL MAINTENANCE

Lithium-ion Power Cells share many characteristics with Nickel-Cadmium batteries. The major characteristic that is NOT shared with Nickel-Cadmium batteries is that Lithium-ion Power Cells do not have a "memory" and do not require to be completely discharged periodically. It is recommended that you charge your Lithium-ion Power Cell after each use so they will be fully charged when needed.

NOTE: A fully charged Power Cell will loose about 2% of its charge per month during storage.

Page 24

Key #

Part #

Part Name

Quantity

CHT 410-BC

Blade guard

CHT 410-AHA

Assist handle assembly (includes hardware)

CFC 6500

Power cell

CSC 6500-S

Standard charger

CRC 6500

Rapid charger

Not shown

CHT 410 Label Kit

Warning & instructive label kit

REPLACEMENT PARTS

WARNING: When servicing, use only original equipment replacement parts.

The use of any other parts may create a safety hazard or cause damage to the hedge trimmer.

Any attempt to repair or replace electrical parts on this hedge trimmer may create a safety hazard unless repairs are performed by a qualified technician. For more information, call the Toll-free Helpline, at 1-855-831-CORE (2673).

Always order by PART NUMBER, not by key number.

Page 25

WARRANTY

CORE™ Outdoor Power - Limited Product Warranty Statement for CHT

420 CORE GasLess™ Hedge Trimmer and Accessories Sold Only in the 48

Contiguous United States of America and Canada,

effective September 18, 2012.

Page 1 of 5

CORE™ Outdoor Power provides to the original purchaser [for first purchaser other than for purposes of resale] or the person to whom it was originally

purchased as a gift, a limited product warranty that CORE™ Outdoor Power

Hedge Trimmer and accessories free from defects in material and workmanship

under normal application, use and service conditions. CORE™ Outdoor Power

warrants, at its option, to repair, or to replace with the same or similar new or refurbished product, or to refund the purchase price as paid by the original purchaser, if inspections shows defects in material and / or workmanship for

products delivered to a CORE™ Outdoor Power Authorized Service Center,

subject to the below listed application time periods, limitations and exceptions. The repair, replace or refund remedy shall be the sole and exclusive remedy under this limited product warranty. THIS LIMITED WARRANTY IS EXTENDED TO THE ORIGINAL PURCHASER OR TO THE ORIGINAL GIFT RECEPIENT ONLY, AND IS NOT TRANSFERABLE TO SUBSEQUENT OWNERS.

Except as provided by applicable law, the purchaser assumes the risk of loss or damage during transit and transportation and is responsible for packaging, delivery and handling charges incurred in the transport of their product(s) to a CORE™ Outdoor Power Authorized Service Center. Product purchased, used, serviced, or product shipped for repair, from outside the 48 contiguous United

States of America or Canada to a CORE™ Outdoor Power Authorized Service

Center in the 48 contiguous United States of America or Canada is specifically excluded from this limited warranty. A CORE™ Outdoor Power Authorized Service Center will return warranty repaired or warranty replaced product with transportation, delivery and handling charges prepaid under terms of this limited warranty to the original purchaser and will return such product only to return destinations located in the 48 contiguous United States of America or Canada. Product purchased, used, serviced or product shipped for repair, from outside of the 48 contiguous United States of America and Canada may be provided distinct and separate warranties compatible with such jurisdictional laws, market practices or regional authorized service centers and often the products are in fact unique models which differ as to component parts and regulatory requirements but such products are expressly excluded from coverage under this warranty.

Page 26

WARRANTY

CORE™ Outdoor Power - Limited Product Warranty Statement for CHT

420 CORE GasLess™ Hedge Trimmer and Accessories Sold Only in the 48

Contiguous United States of America and Canada,

effective September 18, 2012.

Page 2 of 5

A copy of the valid proof of original purchase [which proof documentation provides identification of the product model and the date of original purchase] must be included with the returned product in order to obtain warranty service.

This warranty does not apply to damage or failure that CORE™ Outdoor Power

determines to be from, repairs made or attempted by anyone other than

CORE™ Outdoor Power authorized service personnel, disassembly,

modifications /alterations, misuse, neglect, abuse, normal wear and tear, failure to follow directions, improper maintenance, improper storage, improper installation, use of unauthorized or incompatible attachments and accessories, or accidents. The use of non-CORE™ Outdoor Power authorized attachments or accessories, and / or incompatible attachments or accessories will void coverage under this warranty. Furthermore, this warranty does NOT cover additional damage to parts or components due to continued use after operational problem or failure occurs. Should operational problems or failure occur, the product should not be used, but rather delivered as is to a CORE™ Outdoor Power Authorized Service Center for warranty service.

Product Warranty Period: Residential Application

 5 Year Warranty – All products used for residential, [i.e., personal,

family or household], non-income producing purposes will be covered by this limited warranty for five (5) years from the original date of purchase.

EXCEPTIONS:

o CORE™ Power Cells and Power Cell chargers will be covered by

this limited warranty for failures due to a defect in material or workmanship for a period of one (1) year from the original purchase date. If upon return of the Power Cell or a Power Cell charger to an authorized dealer for inspection, a warranty adjustment is determined to be necessary due to a defect in material or workmanship of the Power Cell or Power Cell charger, [and the Power Cell is NOT MERELY DISCHARGED], then, the Power Cell and / or Power Cell charger will be replaced free of charge (except for taxes or other legislatively-imposed fees, where applicable).

Page 27

WARRANTY

CORE™ Outdoor Power - Limited Product Warranty Statement for CHT

420 CORE GasLess™ Hedge Trimmer and Accessories Sold Only in the 48

Contiguous United States of America and Canada,

effective September 18, 2012.

Page 3 of 5

Commercial Application

 2 Year Warranty – All products used for commercial, institutional,

agricultural, industrial, or for income producing use [e.g. professional landscape services] will be covered by this limited warranty for two (2)

years from the original date of purchase. EXCEPTIONS:

o CORE™ Power Cells and Power Cell chargers will be

covered by this limited warranty for failures due to defects in material or workmanship for a period of one (1) year from the original purchase date. If upon return of the Power Cell or a Power Cell charger to an authorized dealer for inspection, a warranty adjustment is determined to be necessary due to a defect in material or workmanship of the Power Cell or Power Cell charger, [and the Power Cell is NOT MERELY DISCHARGED], then the Power Cell and / or Power Cell charger will be replaced free of charge to the original purchaser (except for taxes or other legislatively-imposed fees, where applicable).

Rental Application

 90 Day Warranty – All products used for rental or lease use will be

covered due to a defect in material and workmanship for a period of ninety (90) days from the original date of purchase.

It is recommended that consumers keep their original proof of purchase from the retailer in a safe place for reference should warranty service ever become

necessary, e.g., staple to or file with the owner’s manual. The reason that the

authorized dealer or authorized service center requires a copy of the valid proof of original purchase (e.g., copy of a receipt, an invoice, a bill of sale, etc., which denotes the product model number and date of original purchase) is that it provides important information necessary to qualify your right to receive warranty service.

 It proves the exact date of purchase. Our warranties are time

oriented and begin with the date of original purchase.

 Possession of the original bill of sale also indicates that you are

likely the original owner (these warranties are non-transferable).

Page 28

WARRANTY

CORE™ Outdoor Power - Limited Product Warranty Statement for CHT

420 CORE GasLess™ Hedge Trimmer and Accessories Sold Only in the 48

Contiguous United States of America and Canada,

effective September 18, 2012.

Page 4 of 5

 Also, some units are sold by retailers as “used” or “reconditioned”.

These denotations or comments that the unit may have been sold

“as is” are generally stated on the receipt. Used or reconditioned

products are not extended coverage under this warranty.

Establishing the valid proof of original purchase with identification of product model and the original purchase date rests solely with the original purchaser, or the person to whom the product was originally purchased as a gift.

OTHER LIMITATIONS This warranty is the complete and exclusive agreement, and sole remedy,

between the original purchaser and CORE™ Outdoor Power. It

supersedes all other written or oral communications related to this

product. CORE™ Outdoor Power provides no other warranties for this product. The warranty exclusively describes all of CORE™ Outdoor Power’s responsibilities regarding the product. There are no other

expressed warranties. No one is authorized to make modifications to this warranty and purchaser should not rely on any such modification.

Parts replaced under warranty

All parts or products replaced under warranty become the property of CORE™ Outdoor Power.

All repair parts and accessories, or replacement products provided to the

purchaser by CORE™ Outdoor Power under this warranty are warranted

only for the remaining balance of the original product or accessory warranty period.

Page 29

CORE™ Outdoor Power - Limited Product Warranty Statement for CHT

420 CORE GasLess™ Hedge Trimmer and Accessories Sold Only in the 48

Contiguous United States of America and Canada,

effective September 18, 2012.

Page 5 of 5

WARRANTY DISCLAIMER: IN NO EVENT WILL CORE™ OUTDOOR POWER BE LIABLE FOR:

 ANY INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL

DAMAGES ARISING FROM THE SALE OR USE OF THE PRODUCTS SOLD HEREUNDER, OR

 ANY AMOUNT IN EXCESS OF THE AMOUNT ACTUALLY PAID TO

CORE™ OUTDOOR POWER FOR THE PRODUCTS SOLD

HEREUNDER FOR ANY LIABILITY ARISING FROM THE SALE OR USE OF THE PRODUCTS SOLD HEREUNDER. THIS WARRANTY LIMITATION APPLIES BOTH DURING AND AFTER THE APPLICABLE EXPRESS WRITTEN WARRANTY PERIOD OF THIS WARRANTY.

CORE™ OUTDOOR POWER DISCLAIMS LIABILITY FOR ANY IMPLIED WARRANTIES, INCLUDING WARRANTIES OF “MERCHANTABILITY” AND “FITNESS FOR A SPECIFIC PURPOSE” AFTER THE EXPRESS WRITTEN

APPLICABLE WARRANTY PERIOD OF THIS WARRANTY.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE, OR PROVINCE TO PROVINCE. SOME STATES OR PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. SOME STATES OR PROVINCES DO NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

This limited warranty is given by OPE, Inc., d.b.a. CORE™ Outdoor Power, 36235 Kerr Dam Road, Polson, Montana USA 59860.

WARRANTY

Page 30

WARRANTY SERVICE

Instructions for Obtaining Warranty Repair Service or Aftermarket Non-Warranty Repair Service:

To arrange for CORE™ Outdoor Power product warranty or aftermarket repair service:

1. Before returning a non-functioning GasLess™ Hedge Trimmer to a

CORE™ Authorized Service Center for service, please first determine if the difficulty is potentially due to: 1) a non-functional Power Cell, or

2) a non-functional Power Cell charger, or 3) a non-functional hedge trimmer tool. To make such determination, first bring your GasLess™ Hedge Trimmer along with, your Power Cell[s] and Power Cell charger to a local authorized CORE™ Outdoor Power products dealer, for inspection and determination as to whether it is your Power Cell or Power Cell charger, and / or the GasLess™ Hedge Trimmer tool that is not functioning properly.

SAFETY NOTICE: Do NOT ship your Power Cells for delivery to a local authorized dealer or to a CORE™ Authorized Service Center, as the Lithium-ion Power Cells are restricted and regulated under Dangerous Goods Transport codes and require specialized protective packaging, marking, labeling, and shippers declarations to be safely and legally transported by commercial carriers. Additional note: As of the time of the writing of this warranty statement the US and Canadian Postal Services do not accept for transport CORE™ Power Cells or for that matter, any lithium batteries.

Note: The GasLess™ Hedge Trimmer will not operate properly, if:

a. The Power Cell is discharged and / or dysfunctional, and / or; b. if the Power Cell charger is non-functional so as to not be able to

provide a recharge to a discharged but otherwise fully functional Power Cell.

2. Your local authorized CORE™ Outdoor Power products dealer should

be able to readily assess which, if any, of the three CORE™ Outdoor Power GasLess™ Hedge Trimmer system’s components is non-

functional [that is, either: A) Your Power Cell: B) Your Power Cell charger: C) Your Gasless™ Hedge Trimmer]. Be sure to bring a copy of your Valid Proof of Original Purchase with you so as to allow the dealer to determine the applicability of your warranty coverage period.

Page 31

WARRANTY SERVICE WARRANTY SERVICE

The original purchaser will be able to obtain a free replacement from the local authorized dealer of a Power Cell, Power Cell charger, if:

a. The CORE™ Outdoor Power local authorized dealer determines

that there is a non-functioning Power Cell or Power Cell charger.

b. And that such non-functional component is found to be as a

result of a defect in material or workmanship as covered within the applicable terms and period of the limited warranty.

The local authorized dealer should be able to sell to you replacements of the Power Cell, Power Cell charger for non-warranty covered failures of those individual components.

3. If after first ruling out the prospect of a non-functional or defective

CORE™ Power Cell, or Power Cell charger, [as per above], the problem is thus determined to require service repair of the GasLess™ Hedge Trimmer tool, carefully package the GasLess™ Hedge Trimmer tool [without the Power Cell], using sufficient packaging materials, and place in sturdy outer boxing to prevent damage during transit for warranty service, or aftermarket non-warranty repair at a CORE™ Outdoor Power Authorized Service Center. Safety Notice: Do NOT

ship either functional or dysfunctional Power Cell(s) to a CORE™ Outdoor Power Authorized Service Center due to restrictive Dangerous Goods Transport regulations. Ship only the GasLess™

Hedge Trimmer tool for service to a CORE™ Outdoor Power Authorized Service Center as your local authorized CORE™ Outdoor Power products dealer should be able to satisfactorily resolve issues associated with the Power Cells, or the Power Cell chargers.

4. Packaging cartons used for shipping should be of a strong outer

packaging and properly sealed.

c. Complete the attached CORE™ Outdoor Power Authorized

Service Request Form provided below. Place the service request form within a separate envelope and place the envelope along with the tool inside the outer shipment packaging.

Page 32

WARRANTY SERVICE

d. Attach a copy of the valid proof of original purchase [which

documentation identifies the product model and the date of original purchase] with the service request form. Please retain for your records, your original of the valid proof of original purchase.

5. We recommend the package be shipped insured for full value utilizing

ground freight. The recommended freight couriers for delivery to a

CORE™ Outdoor Power Authorized Service Center are either, FedEx, UPS,

US Postal Service or Canada Post. CORE™ Outdoor Power will not be responsible for lost shipments or product damage during transit to the

CORE™ Outdoor Power Authorized Service Center. In case of lost, missing packages, or damage during shipment to the CORE™ Outdoor Power

Authorized Service Center, a claim with the shipper must be initiated by

and pursued by the purchaser. Freight costs to the CORE™ Outdoor

Power Authorized Service Center are to be prepaid by the purchaser.

6. If the product is covered under warranty the return shipping cost will be

paid by CORE™ Outdoor Power Authorized Service Center, with such

freight prepaid terms being applicable to only return destinations in the contiguous 48 United States of America or Canada as per this limited warranty. CORE™ Outdoor Power products sold within Alaska and Hawaii are likely to have a separate limited warranty policy.

7. If upon inspection of the returned product it is determined that the

product is not covered under this warranty, you will be contacted with costs estimates for non-warranty repair work and parts costs, and return

freight delivery costs as per CORE™ Outdoor Power Authorized Service

policies and procedures.

You may locate the nearest CORE™ Outdoor Power Authorized Service Center by

searching our online authorized service center locator at WWW.COREOUTDOORPOWER.COM.

Should you require assistance or have questions concerning this CORE™ Outdoor

Power Warranty Statement, or need assistance in obtaining warranty or aftermarket non-warranty repair service, you can contact our Customer Product Support Department toll free at 1-855-831-2673 [Monday through Friday, between 8AM and 5PM, Mountain time], or contact us through the web at WWW.COREOUTDOORPOWER.COM.

Page 33

WARRANTY SERVICE

Can I have parts sent to me under the CORE™ Outdoor Power warranty?

Unfortunately, we are unable to send out warranty replacement parts directly to consumers. However, local authorized retailers or dealers may assist consumers directly with warranty or aftermarket service replacement of Power Cells, Power Cell chargers and CORE™ accessories.

As our warranty states, warranty service is available with valid proof of original

purchase through CORE™ Outdoor Power’s Authorized Service Center. These

policies exist for many reasons. First and foremost is your safety. By having the authorized service center service the product, we are assured that the unit is being repaired by properly trained service technicians. The service technicians will also inspect the unit to be sure that there are no other apparent repairs needed as well. These additional repairs may not be obvious to an untrained person, or to a person without appropriate analytical testing and repair equipment.

Secondly, concerns assurance the warranty repairs provide for continuity of the original period of warranty coverage for the product or accessories. If we send a warranted part out at no-charge and dismiss the labor provided section of the warranty we cannot be assured that the warranted part is installed properly. Conversely, if a consumer purchases a service part and installs it themselves, the

consumer then assume all liability for the repairs. Any repairs not made by CORE™ Outdoor Power’s Authorized Service Center will void the continuance of the warranty

on the product.

We apologize for any inconveniences and want to assure you that our company stands behind the warranty fully. Please comply with the warranty guidelines for

warranty service by having the unit properly serviced at a CORE™ Authorized

Service Center.

Page 34

CORE™ Outdoor Power

Authorized Service Request Form

Date:_______________________

Company or Institution Name [if applicable]: _____________________________________________

Name of Purchaser [or name of contact person for Company or Institutionally-

owned product]:

________________________________________________

Physical Return Delivery Address

[Note: we are unable to deliver to PO boxes]:

Street Address: ________________________________________________

Address continued: ________________________________________________

City: _______________________, State / Province: __________________ Country [circle which applies] USA/Canada Zip/Postal Code: ___________

Correspondence mailing address [if different from delivery address]:

Street Address [or PO Box]: ________________________________________________

Address continued: ________________________________________________

City: _______________________, State / Province: __________________ Country [circle which applies]: USA / Canada Zip/Postal Code: __________ Daytime Phone Number: ____________________________ Extension: _________ Email Address: ____________________________ Mark (X) Your Preferred Method of Contact:

Phone ____, Email _____, Postal Mail _____ Date of original purchase: ___________________________

Page 35

CORE™ Outdoor Power

Rev 1.3 19/02/2013

Authorized Service Request Form – cont’d

Tool or accessory Model Number: _______________________________ Tool or accessory Serial Number: _______________________________ Type of usage [mark with an X]: Personal Home Use ______

Commercial / Institutional Use ______ Rental Tool Use ______

Description of problem with product / part:

Attach a copy of valid proof of original purchase

[which documentation identifies product model and date of original purchase]