COP-USA NVR2804NS-L User Manual

NVR User Manual

For H.264 4-channel network video recorder

NVR User Manual

CAUTION

 Please read this user manual carefully to ensure that you can use the device correctly and safely.  We do not warrant all the content is correct. The contents of this manual are subject to change without notice.  This device should be operated only from the type of power source indicated on the marking label. The voltage of the power

must be verified before using the same. Kindly remove the cables from the power source if the device is not to be used for a long

period of time.

 Do not install this device near any heat sources such as radiators, heat registers, stoves or other devices that produce heat.  Do not install this device near water. Clean only with a dry cloth.  Do not block any ventilation openings and ensure proper ventilation around the machine.  Do not power off the NVR when the device is functioning. The correct operation to shut down the NVR is to first stop recording

and then use “shut-down” button from the menu, and finally switch off the main power.

 This machine is for indoor use only. Do not expose the machine in rain or moist environment. In case any solid or liquid get

inside the machine‟s case, please turn off the device immediately and get it checked by a qualified technician.

 Do not try to repair the device by yourself without technical aid or approval.  When this product is in use, the relevant contents of Microsoft, Apple and Google will be involved in. The pictures and

screenshots in this manual are only used to explain the usage of our product. The ownerships of trademarks, logos and other

intellectual properties related to Microsoft, Apple and Google shall belong to the above-mentioned companies.

 This manual is suitable for 4-channel network video recorders. All examples and pictures used in the manual are from

4-channel NVR.

NVR User Manual

Table of Contents

1 Introduction............................................................................................................................................... 1

1.1 NVR Introduction ............................................................................................................................................................. 1

1.2 Main Features ................................ ................................................................ .................................................................. 1

2 Hardware Installation ............................................................................................................................. 4

2.1 Install Hard Drive ............................................................................................................................................................. 4

2.2 Front Panel Descriptions .................................................................................................................................................. 5

2.3 Rear Panel Instructions .................................................................................................................................................... 6

2.4 Remote Controller ............................................................................................................................................................ 7

2.5 Control with Mouse ........................................................................................................................................................ 10

2.5.1 Connect Mouse ...................................................................................................................................................................................... 10

2.5.2 Use Mouse ............................................................................................................................................................................................ 10

3 Basic Function Instruction .................................................................................................................... 12

3.1 Startup and Shutdown ................................................................................................................................................... 12

3.1.1 Startup .................................................................................................................................................................................................. 12

3.1.2 Shutdown .............................................................................................................................................................................................. 12

3.2 Login .............................................................................................................................................................................. 13

3.3 Live preview................................................................................................................................................................... 13

3.3.1 Live playback......................................................................................................................................................................................... 14

4 Add IP Cameras ...................................................................................................................................... 15

5 Main Menu Setup Guide ........................................................................................................................ 17

5.1 Basic configuration ........................................................................................................................................................ 18

5.1.1 System .................................................................................................................................................................................................. 18

5.1.2 Date & Time .......................................................................................................................................................................................... 19

5.1.3 DST ....................................................................................................................................................................................................... 19

5.2 Live Configuration.......................................................................................................................................................... 20

5.2.1 Live ................................................................................................ ....................................................................................................... 20

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5.2.2 Main Monitor ................................................................................................................................................................ ......................... 21

5.2.3 Mask ..................................................................................................................................................................................................... 21

5.3 Record Configuration ..................................................................................................................................................... 22

5.3.1 Enable ................................................................................................................................................................................................... 22

5.3.2 Record Bitrate ....................................................................................................................................................................................... 22

5.3.3 Time ..................................................................................................................................................................................................... 23

5.3.4 Stamp ................................................................................................................................................................................................... 24

5.3.5 Recycle Record ...................................................................................................................................................................................... 24

5.4 Schedule Configuration .................................................................................................................................................. 25

5.4.1 Schedule ............................................................................................................................................................................................... 25

5.4.2 Motion ................................................................................................................................................................................................... 26

5.4.3 Sensor ................................................................................................................................................................................................... 26

5.5 Alarm Configuration ....................................................................................................................................................... 26

5.5.1 Sensor Alarm ......................................................................................................................................................................................... 27

5.5.2 Motion Alarm ......................................................................................................................................................................................... 28

5.5.3 Other alarm ........................................................................................................................................................................................... 30

5.5.4 Alarm out ................................................................................................................................................................ .............................. 30

5.6 Network Configuration ................................................................................................................................................... 31

5.6.1 Network ................................................................................................................................................................................................ 31

5.6.2 Email ..................................................................................................................................................................................................... 32

5.6.3 Other Settings ....................................................................................................................................................................................... 32

5.7 User Management Configuration ................................................................................................................................... 34

5.8 Advanced ....................................................................................................................................................................... 36

5.8.1 Reset..................................................................................................................................................................................................... 36

5.8.2 Import/Export ....................................................................................................................................................................................... 36

5.8.3 Block/Allow list ...................................................................................................................................................................................... 36

6 Search, Playback & Backup .................................................................................................................. 37

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6.1 Time Search................................................................................................................................................................... 37

6.2 Event Search ................................................................................................................................................................. 38

6.3 File Management ........................................................................................................................................................... 39

6.4 Backup ........................................................................................................................................................................... 40

7 Manage NVR ............................................................................................................................................ 41

7.1 Check System Information ............................................................................................................................................. 41

7.1.1 System Information ............................................................................................................................................................................... 41

7.1.2 Event Information .................................................................................................................................................................................. 41

7.1.3 Log Information ..................................................................................................................................................................................... 41

7.1.4 Network Information ............................................................................................................................................................................. 41

7.1.5 Online Information ................................................................................................................................................................................ 41

7.2 Manual Alarm ................................................................................................................................................................. 42

7.3 Disk Management .......................................................................................................................................................... 42

7.4 Upgrade ......................................................................................................................................................................... 42

7.5 Logoff ............................................................................................................................................................................ 43

8 Remote Surveillance .............................................................................................................................. 44

8.1 IE Remote Surveillance .................................................................................................................................................. 44

8.1.1 On LAN ................................................................................................................................................................................................. 44

8.1.2 On WAN ................................................................................................................................................................................................ 44

8.2 Remote Surveillance through Apple PC .......................................................................................................................... 46

8.2.1 On LAN ................................................................................................................................................................................................. 47

8.2.2 On WAN ................................................................................................................................................................................................ 49

8.3 Remote Preview ............................................................................................................................................................. 50

8.4 Remote Playback & Backup ........................................................................................................................................... 52

8.4.1 Remote Playback ................................................................................................................................................................................... 52

8.4.2 Remote Backup ..................................................................................................................................................................................... 57

8.5 Remote System Configuration ....................................................................................................................................... 58

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8.6 Tools .............................................................................................................................................................................. 59

8.7 Remote Information ...................................................................................................................................................... 59

9 Mobile Surveillance ................................................................................................................................ 61

9.1 By phones with Iphone OS ............................................................................................................................................ 61

9.2 By phones with Android OS ........................................................................................................................................... 68

Appendix A FAQ ......................................................................................................................................... 74

Appendix B Calculate Recording Capacity ........................................................................................... 80

Appendix C Compatible Devices ............................................................................................................ 81

Appendix D Specifications ...................................................................................................................... 82

NVR User Manual

1 Introduction

1.1 NVR Introduction

This model NVR (Network Video Recorder) is designed specially for CCTV system. It adopts high performance video processing chips and embedded Linux system. Meanwhile, it utilizes many most advanced technologies, such as standard H.264 with low bit rate, Dual stream, SATA interface, VGA output mouse supported, IE browser supported with full remote control, mobile view(by phones), etc., which ensure its powerful functions and high stability. Due to these distinctive characteristics, it is widely used in banks, telecommunication, transportation, factories, warehouse, and irrigation and so on.

1.2 Main Features

COMPRESSION FORMAT

 Standard H.264 compression with low bit rate and better image quality

LIVE SURVEILLANCE

 Support HDMI/CVBS/ VGA output  Support channel security by hiding live display  Display the local record state and basic information  Support USB to make full control

RECORD MEDIA

 Support one SATA HDDs to record for a longer time without any limitation

BACKUP

 Support USB 2.0 devices to backup  Support saving recorded files with AVI standard format to a remote computer through internet

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RECORD & PLAYBACK

 Record modes: Manual, Schedule, Motion detection and Sensor alarm recording  Support recycle after HDD full  Support 1080P/720P/VGA recording  Resolution, frame rate and picture quality are adjustable  Two record search mode: time search and event search.  Support 4 screen playback simultaneously  Support deleting and locking the recorded files one by one  Support remote playback in Network Client through LAN or internet

ALARM

 1 channel alarm output and 4 channel alarm input available  Support schedule for motion detection and sensor alarm  Support pre-recording and post recording  Support linked channels recording once motion or alarm triggered on certain channel

SECURITY

 Customize user right: log search, system setup, two way audio, file management, disk management, remote login, live

view, manual record, and playback.

 Support 1 administrator and 63 users.  Support event log recording and checking, events unlimited

NETWORK

 Support TCP/IP, DHCP, PPPoE, DDNS protocol  Support IE browser to do remote view  Support setup client connection amount  Support dual stream. Network stream is adjustable independently to fit the network bandwidth and environment.  Support picture snap and color adjustment in remote live

NVR User Manual

 Support remote time and event search, and channel playback with picture snap  Support remote full menu setup, changing all the NVR parameters remotely  Support mobile surveillance by smart phones , symbian, WinCE, Iphone or Gphone, 3G network available  Support CMS to manage multi devices on internet

NVR User Manual

2 Hardware Installation

Notice: Check the unit and the accessories after getting the NVR.

Please don‟t power up the unit till the physical installation is complete.

2.1 Install Hard Drive

Notice: 1. This series supports one SATA hard drives. Please use the hard drive the manufacturers recommend specially for

security and safe field.

2. Please calculate HDD capacity according to the recording setting. Please refer to “Appendix B Calculate Recording Capacity”. Step1: Unscrew and Open the top cover. Step2: Connect the power and data cables. Place the HDD onto the bottom case as Fig 2-1. Step3: Screw the HDD as Fig 2-2.

Note: Please connect the power and data cables firstly, and then screw to fix.

Fig 2-1 Connect HDD Fig 2-2 Screw HDD

2.2 Front Panel Descriptions

Item

Type

Name

Description

Work state

indicator

Power

Power Indicator, when connected, the light is blue.

HDD

The light turns blue when reading/writing HDD.

Net

The light turns blue when it is able to access the network.

Backup

The light turns blue when backing up files and data.

Play

The light turns blue when playing video.

REC

The light turns blue when recording

Compound button

MENU/+

1. Enter menu in live 2. Increase the value in setup

BACKUP/-

1. Decrease the value in setup 2. Enter backup mode in live

RECORD/FOCUS

1. Record manually 2. FOCUS function enables at PTZ mode.

REW/SPEED

1. Rewind key 2. SPEED function enables at PTZ mode

SEARCH/ZOOM

1. Enter search mode 2.ZOOM function enables at PTZ mode.

PLAY /IRIS

1. Enter play interface 2. IRIS function enables at PTZ mode

FF/ P.T.Z.

1. Fast forward 2. Enter PTZ mode in live

STOP/ESC

1. Quit play mode 2. Exit the current interface or status

Input button

Direction button

Change direction to select items

Multi-screen

Change screen display mode

Enter button

Confirm selection

IR receiver

For remote controller

USB

USB port

To connect external USB devices like USB flash, USB HDD for backup or update

firmware; or connect to USB mouse

Notice: The front panel descriptions are only for reference; please make the object as the standard.

NVR User Manual

2.3 Rear Panel Instructions

Item

Name

Description

K/B

Connect to Keyboard, K is TX+, B is TX-

Alarm Out

Relay Output. Connect to external alarm.

Alarm in

Alarm Inputs for connecting sensors

Audio in

1 CH audio input

Video out

Connect to monitor

Audio out

Audio output, connect to the sound box

HDMI port

Connect to high-definition display device

VGA port

VGA output, connect to monitor

LAN

Network port

The rear Panel interface for 4-ch is as shown in Fig 2-3:

Fig 2-3 Rear Panel for 4-ch

NVR User Manual

Item

Name

Description

USB port

Connect to external USB devices like USB flash, USB HDD for

backup or update firmware; or connect to USB mouse

DC12V

Power input

2.4 Remote Controller

It uses two AAA size batteries.

 Open the battery cover of the Remote Controller.  Place batteries. Please take care of the polarity (+ and -).  Replace the battery cover.

Note: Remote controller can be selected depending on the product model. Here we take the bigger remote controller as an example to describe.

NVR User Manual

Button

Function

Power Button

Switch off—to stop DVR. Use it before turning off the power

Record Button

To record manually

-/-- /0-9 Digital Button

Input number or choose camera

Fn1 Button

Unavailable temporarily

Multi Button

To choose multi screen display mode

Next Button

To switch the live image

SEQ

To enter into auto dwell mode

Audio

To enable audio output in live mode

Switch

To switch the output between BNC and VGA

Direction button

To move cursor in setup or pan/title PTZ Enter Button

To confirm the choice or setup

Menu Button

To enter into menu

Exit Button

To exit the current interface

Focus/IRIS/Zoom/PTZ

To control PTZ camera. Move camera/zoom/IRIS/Focus

Preset Button

To enter into preset setting in PTZ mode

Cruise Button

To enter into cruise setting in PTZ mode

Track Button

To enter into track setting in PTZ mode

Fig 2-4 Remote Controller

NVR User Manual

Wiper Button

To enable wiper function in PTZ mode

Light Button

To enable light function in PTZ mode

Clear Button

To return to the previous interface

Fn2 Button

Unavailable temporarily

Info Button

Get information about DVR like firmware version, HDD information

To control playback. Play/Pause/Stop/Previous Section/Next Section/Rewind/Fast Forward

Snap Button

To take snapshots manually

Search Button

To enter into search mode

Cut Button

To set the start/end time for backup in playback mode

Backup Button

To enter into backup mode

Zoom Button

To zoom in the images

PIP Button

To enter into picture in picture setting mode

Note: Key points to check in case the remote doesn‟t work.

1. Check batteries polarity.

2. Check the remaining charge in the batteries.

3. Check IR controller sensor for any masking.

4. Check the ID of the remote with respect to the NVR.

If it still doesn't work, please try using a good known remote, or contact your dealer. The interface of remote controller is shown in Fig 2-4 Remote Controller.

Operation processes with remote controller to control multi-NVR

The default device ID of the NVR is 0. It‟s not necessary to reset the device ID when a remote is to be used to control a single NVR. However when controlling multiple NVRs with multiple remote controllers, you would need to configure the device ID, please refer to below steps:

 Activate remote controller to control the NVR: Turn the IR sensor of the remote controller towards the IR receiver on the front

NVR User Manual

panel, press the number key 8 twice on the remote, then input device ID of the NVR to be controlled (Range from: 0-65535; the default device ID is 0) press ENTER to confirm.

 You can check the device ID of a NVR from System SetupBasicDevice ID. You can also set multiple NVRs with the same

device ID however this can cause interference if the NVRs are kept close to each other.

2.5 Control with Mouse

2.5.1 Connect Mouse

It supports USB mouse through the ports on the rear panel. Notice: If mouse is not detected or doesn't work, check below steps:

1. Make sure the mouse is plugged in the USB mouse port not the USB port on the front panel.

2. Try with a good know mouse.

2.5.2 Use Mouse

During live:

Double-click on any camera window for the full screen mode. Double-click again to return to the previous screen mode. Right click to reveal the control menu on the screen. Right click to hide the control menu.

In Configuration:

Click to enter a particular option. Right click to cancel the option or to return to

the previous menu. In order to input a value in a particular screen, move cursor to the input box and click. An input window will appear as Fig 2-5. It supports digits, alphabets and symbols as inputs. Click Shift button to input Capital letters and symbols; Fig 2-5 Digital Numbers and Letters Input Window click Shift button again to return.

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You can change some values using the mouse wheel, such as time. Move cursor onto the value and roll the wheel when the value

blinks.

It supports mouse drag. For e.g. setting up motion detection area, click customized, hold down the left button and drag to set

motion detection area.

Setting up Schedule: hold left button and drag to set schedule time.

In Playback:

Click to choose the options. Right click to return to live mode.

In Backup:

Click to choose the options. Right click to return to previous picture.

In PTZ Control:

Click left button to choose the buttons to control the PTZ. Click right button to return to live.

Note: Mouse is the default tool for all operations unless an exception, as indicated.

NVR User Manual

3 Basic Function Instruction

3.1 Startup and Shutdown

Please make sure all the connections are done properly before you power on the unit. Proper startup and shutdown are crucial to expanding the life of your NVR.

3.1.1 Startup

Step1: Connect with the source power.

Step2: The device will boot and the power LED would turn blue.

Step3 A WIZZARD window will pop up and show some information about time zone，time setup，network configuration, record

configuration and disk management. You can setup here and refer to the concrete setup steps from the corresponding chapters. If you don‟t want to setup Wizard, please click Exit button to exit.

Note: The default output is HDMI output. This NVR can only display options on either VGA /HDMI monitor or CVBS monitor at a

given point of time, if there is live image display without menu options then please check if there is display on other device/monitor,

or long press ESC key to wait for login dialog box to appear. Long press ESC key can switch the output between CVBS and

VGA/HDMI.

3.1.2 Shutdown

You can shut down the device by using IR remote controller and mouse.

By IR remote controller:

Step1: Press Power button. This will bring up a shutdown window. The unit will shut down by clicking “OK” button. Step2: Disconnect the power.

By mouse:

NVR User Manual

Symbol

Meaning

Green

Manual record

Yellow

Motion detection record

Red

Sensor Alarm record

Blue

Schedule record

Step1: Enter into Menu and select “Shut Down” icon. This will take you to a shutdown window. Step2: Click OK. Then the unit will power off after a while. Step3: Disconnect the power.

3.2 Login

You can login or log off the NVR system. Once logged off you cannot do any other operation except changing the multi-screen display.

Notice: The default user name and password is “admin” and 123456”.

For complete operational steps for changing password, adding or deleting user please refer to section 5.7 User management Configuration. Fig 3-1 Login

3.3 Live preview

Fig 3-2 Live Preview Interface

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3.3.1 Live playback

Click Play button to playback the record. Refer to Figure 3-3. You can do complete operation by clicking the buttons on screen.

Fig 3-3 Live Playback

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4 Add IP Cameras

This chapter mainly introduce how to connect multiple IP cameras through NVR. Once you finish adding IP cameras, you can see the live images through the monitor of NVR. To add IP cameras: Step 1: Please Enter into MenuIP Camera tab. Refer to Fig 4-1. Click “Search” button to search the devices in the same network.

Fig 4-1 Device Management Fig 4-2 Search Devices

Step 2: Enter into the search tab. Click “Refresh” to refresh the searched devices and then check the device you want to add or check “All” to add all devices. Step 3: Click “OK” button to save these devices. Step 4: Click “Setup” button to enable this device. Refer to Fig 4-3. Check the “enable” checkbox, select channel and input the username and password of this device. Then click “OK” to save settings. Of course, you can add devices manually. The steps are as follows: Click “Add” button in the device management tab. This will

bring up a window similar to Fig 4-3. You need to check “Enable” box, select channel, manufacturer and product model and input server port, username and password of this device. All of these information you can check in the relevant user manual.

NVR User Manual

Fig 4-3 Add Device

Note: If IP cameras and NVR are in LAN, their IP address must be in the same network segment. For example: If the IP address of NVR

is 192.168.006.067, the IP address of IP camera must be 192.168.006.XXX. If the NVR is connected through PPPoE, the IP camera can

be connect through PPPoE. If the LAN IP address is used in the IP camera, you shall forward the IP address and port of the device in

the router, otherwise, the NVR cannot connect this IP camera.

NVR User Manual

5 Main Menu Setup Guide

Click right mouse or press ESC button on the front pane to display the main menu toolbar on the bottom of the screen. Refer to Fig 5-1:

Fig 5-1 Main Menu Toolbar

Click the icon beside the screen mode to display a channel select dialog.

Dwell: Dwell means to display live images from different cameras in a sequence. The images may be displayed as a single

channel or in a grid fashion from different cameras. Dwell mode is enabled only when the chosen display mode is not able to

display all the available cameras.

Color: If this button is enabled, you can adjust the color of live images.

Zoom: Single channel large screen electronic amplification.

Volume: Enable sound.

PTZ: Click the PTZ button to control rotation position, speed and auto scan of the PTZ connected to the IP camera.

Record: Click this button to start/stop recording.

Playback: Click this button to playback the recorded files.

You can click button and drag it anywhere with the left mouse to move the main menu bar anywhere.

Click Menu button to pop up a window as Fig 5-2; you can also press MENU button on the front panel or operate with

remote controller to display the main menu. Clicking Setup icon will pop-up the configuration menu:

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Fig 5-2 System Setup

5.1 Basic configuration

Basic configuration includes three sub menus: system, date & time and DST.

5.1.1 System

Step1: Enter into MenuSetupBasicSystem. Refer to Fig 5-3: Step2: In this interface you can setup the device name, device ID, video format, max network user, VGA resolution and language. The definitions for every parameters display as below: Device Name: The name of the device as it may display on the client end or on CMS, this would help the user to recognize the device remotely. Device ID: This ID is used to map the NVR with IR remote controller and speed dome cameras. Video Format: Two modes: PAL and NTSC. User can select the video format according to the cameras being used. Fig 5-3 Basic Configuration-Basic Password Check: If enabled the user would need to input the user name and the password for performing corresponding operations.

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Show System Time: If selected, displays the current time during live monitoring. Max Online Users: To set the maximum number of concurrent user logins in the NVR. Show wizard: If selected, the GUI would launch the startup wizard on every boot, allowing the to do basic setup. Video Output: Resolution of live display interface, ranges from: VGA800*600, VGA1024*768, VGA1280*1024,CVBS and HDMI.

Note： Switching between HDMI/VGA and CVBS will change the menu output mode. Please connect to relevant monitor.

Language: To setup the menu language.

Note: After changing the language and video output, the device needs to login again.

Logout After (Minutes): You can setup the screen interval time (30s, 60s, 180s,

300s). If there is no any operation within the setting period, the device will auto logout and return to the login interface.

No Image When Logout: If selected, there will be no image showing when logout.

5.1.2 Date & Time

Step1: Enter into MenuSetupBasicDate & Time tab. Refer to Fig 5-4: Step2: Set the date format, time format, time zone in this interface; checkmark “sync time with NTP server” to refresh NTP server date. Fig 5-4 Basic Configuration-Date & Time You can adjust system date manually Step3: Click “Default” button to restore default setting; click “Apply” button to save the setting; click “Exit” button to exit the current interface.

5.1.3 DST

Step1: Enter into MenuSetupBasicDST interface. Refer to Fig 5-5: Step2: In this interface, enable daylight saving time, time offset, mode, start & end month/week/date, etc. Step3: Click “Default” button to restore default setting; click “Apply” button to Fig 5-5 Basic Configuration-DST save the setting; click “Exit” button to exit the current interface.

NVR User Manual

5.2 Live Configuration

Live configuration includes three submenus: live, main monitor and mask.

5.2.1 Live

In this interface, you can setup camera name, adjust colors including brightness, hue, saturation and contrast. Step1: Enter into MenuSetupLive interface. Refer to Fig 5-6: Note: A soft keyboard will pop up by clicking the camera name. You can self-define the camera name. Step2: For a particular camera/channel setting, please click “Setting” button to see a window as Fig 5-7: Step3: In this interface, you can adjust brightness, hue, saturation and contrast in live; click “Default” button to restore default setting, click “OK” button to save the setting. Step4: Select “All” to setup all channels with the same parameters.

Fig 5-6 Live ConfigurationLive Fig 5-7 Live-Color Adjustment

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5.2.2 Main Monitor

Step1: Enter into MenuSetupLiveMain Monitor tab. Refer to Fig 5-8: Step2: Select split mode: 1× 1、2× 2、2× 3、3× 3、4× 4 and channel. Click

button to setup the previous channel group. Click button to set the latter channel group. Step3: Set the dwell time. Step4: Click “Default” to restore default setting; click “Apply” to save the setting; click “Exit” to exit the current tab.

Fig 5-8 Live Configuration – Main Monitor

5.2.3 Mask

You can setup private mask area on the live image picture. For a given channel a maximum of three areas can be masked. Setup mask area: Click Setting button, enter into live image to press left mouse and drag mouse to set mask area. Please refer to the below picture. Right click to exit. Click Apply button to save the setting. Delete mask area: Select a certain mask area and double click to delete that mask area. Then click Apply button to save the setting.

Fig 5-9 Live Configuration-Mask Setup Mask Area Live Image Mask Area

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