SOPHIA
MULTI-ZONE
INVERTER
SPLIT AIR CONDITIONER
WITH HEAT PUMP
USER'S MANUAL
OUTDOOR UNIT
Models:
CH-18MSPH-230VO
CH-28MSPH-230VO
CH-36MSPH-230VO
CH-48MSPH-230VO
IMPORTANT NOTE:
•
Read this manual carefully before
installing or operating your new air
conditioning unit. Make sure to save
this manual for future reference.
•
This manual only describes the usage of
the outdoor unit. When using the indoor unit,
refer to the user’s manual of the indoor unit.
Table of Contents
User's Manual
1
Safety Precautions
2
Unit Parts and Major Functions
3
Manual Operation and Maintenance
................................................................
..............................
..............
04
05
09
SAFETY
FIRST
4
Troubleshooting.................................
10
a. Common Problems .................................
b. Troubleshooting Tips ...............................
10
11
Page 3
Introduction
Failure to observe a warning may result in death. The appliance must be
installed in accordance with national regulations.
.
Failure to observe a caution may result in injury or equipment damage.
General
Precautions
Safety
Safety Precautions
1
Thank you for purchasing this air conditioner. This manual will provide information on how to operate,
maintain, and troubleshoot your air conditioner. Following the instructions will ensure the proper
function and extended lifespan of your unit.
Please pay attention to the following signs:
WARNING
CAUTION
WARNING
• Ask an authorized dealer to install this air
conditioner. Inappropriate installation may
cause water leakage, electric shock, or fire.
• The warranty will be voided if the unit is not
installed by professionals.
• If an abnormal situation arises (such as a
burning smell), turn o the power supply and
call your dealer for instructions to avoid
electric shock, fire, or injury.
•
DO NOT
control get wet. This may cause electric shock
or fire.
•
DO NOT
objects into the air inlet or outlet. This may
cause injury, since the fan may be rotating
at high speeds.
•
DO NOT
hair spray, lacquer, or paint near the unit.
This may cause fire or combustion.
CAUTION
•
DO NOT touch the air outlet while the swing
flap is in motion. Fingers may get caught
or the unit may break down.
•
DO NOT inspect the unit by yourself. Ask an
authorized dealer to perform the inspection.
•
To prevent product deterioration, do not use
the air conditioner for preservation purposes
(storage of food, plants, animals, works of
art, etc.).
DO NOT touch the evaporator coils inside
•
the indoor unit. The evaporator coils are
sharp and may cause injury.
let the indoor unit or the remote
insert fingers, rods, or other
use a flammable spray such as
•
DO NOT operate the air conditioner with
wet hands. This may cause electric shock.
•
DO NOT place items that might be aected
by moisture damage under the indoor unit.
Condensation can occur at a relative
humidity of 80%.
•
DO NOT
expose heat-producing appliances
to cold air or place them under the indoor
unit. This may cause incomplete combustion
or deformation of the unit due to the heat.
• After long periods of usage, check the
indoor unit to see if anything is damaged. If
the indoor unit is damaged, it may fall and
cause injury.
• If the air conditioner is used together with
other heating devices, thoroughly ventilate
the room to avoid oxygen deficiency.
•
DO NOT
climb onto or place objects on top
of the outdoor unit.
•
DO NOT
operate the air conditioner when
using fumigant insecticides. The chemicals
may become layered with the unit and
endanger those who are hypersensitive to
chemicals.
•
DO NOT
let children play with the air
conditioner.
•
The air conditioner can be used by children aged
8 years and older and people with reduced
physical, sensory, or mental capabilities, or lack
of experience and knowledge, if they have been
instructed about how to properly and safely
operate the system.
•
DO NOT
operate the air conditioner in a wet
room (e.g. bathroom or laundry room). This
can cause electrical shock and cause the
product to deteriorate.
Page 4
Unit Parts and Major Functions
Unit Parts
Wall-mounted type
Duct/ceiling type
2
And Major
Unit Parts
Functions
and Major
Unit Parts
Functions
Fig. 2.1
Indoor unit
1. Panel frame
2. Rear air intake grille
3. Front panel
4. Air purifying lter & air lter (behind)
5. Horizontal louver
6. LCD display window
7. Vertical louver
8. Manual control button (behind)
9. Remote control holder
Outdoor unit
10. Drain hose, refrigerant connecting pipe
11. Connective cable
12. Stop valve
13. Fan hood
Fig. 2.2
Indoor unit
1. Air outlet
2. Air inlet
3. Air lter
4. Electric control cabinet
5. Wire control
Outdoor unit
6. Drain hose, refrigerant connecting pipe
7. Connective cable
8. Stop valve
9. Fan hood
Page 5
and Major
Unit Parts
Functions
Floor and standing type (console) Compact four-way cassette type
Fig. 2.3
Indoor unit
1. Airow louver (at air outlet)
2. Air inlet, (containing air lter)
3. Remote control
4. Installation part
5. Display panel
Outdoor unit
6. Drain hose, refrigerant connecting pipe
7. Connective cable
8. Stop valve
9. Fan hood
Page 6
Fig. 2.4
Indoor unit
1. Drain pump (drain water from indoor unit)
2. Drain hose
3. Air outlet
4. Air inlet
5. Air-in grill
6. Display panel
7. Remote control
Outdoor unit
8. Drain hose, refrigerant connecting pipe
9. Connective cable
10. Stop valve
11. Fan hood
NOTE: For multi-split type air conditioners, one outdoor unit can be matched to dierent types of
indoor units. All of the pictures in this manual are for demonstration purposes only. Your air
conditioner may be slightly dierent, if similar in shape. The following pages introduce several kinds
of indoor units that can be matched with the outdoor units.
Operating Conditions
Use the system under the following temperatures for safe and eective operation. If the air
conditioner is used under dierent conditions, it may malfunction or become less ecient.
COOL Mode HEAT mode DRY mode
Indoor
Temperature
Outdoor
Temperature
62-90° F
(17-32° C)
32-122° F
(0-50° C)
5-122° F
(-15-50° C)
(low temperature
cooling models)
32-86° F
(0-30° C)
5-76° F
(-15-24° C)
62-90° F
(17-32° C)
32-122° F
(0-50° C)
Features
Protection of the air conditioner
White mist emerging from the indoor unit
Compressor protection
• The compressor cannot restart for 3 minutes
after it stops.
Anti-cold air (cooling and heating models
only)
• The unit is designed not to blow cold air on
HEAT mode, when the set temperature has not
been reached and the indoor heat exchanger is
in one of the following three situations:
• A white mist may be generated due to a large
temperature dierence between air inlet and
air outlet in COOL mode in places with high
relative humidity.
• A white mist may be generated due to moisture
created in the defrosting process when the air
conditioner restarts in HEAT mode after
defrosting.
A) Heating has just started
B) The unit is defrosting
C) The unit is heated at a low temperature
• The indoor or outdoor fan stops running when
defrosting (cooling and heating models only).
• Frost may be generated on the outdoor unit
during a heat cycle when the outdoor
temperature is low and the humidity is high,
resulting in lower
heating eciency in the air conditioner.
• Under these conditions, the air conditioner will
stop heating operations and start defrosting
automatically.
• The time to defrost may vary from 4 to 10
minutes, depending on the outdoor temperature
and the amount of frost buildup on the
outdoor unit.
Auto-restart (some models)
In case of power failure, the system will
immediately stop. When power returns, the
operation light on the indoor unit will flash. To
restart the unit, press the ON/OFF button on the
remote control. If the system has an auto-restart
function, the unit will restart with the same
Noise coming from the air conditioner
• You may hear a low hissing sound when the
compressor is running or has just stopped
running. This is the sound of the
refrigerant owing or coming to a stop.
• You may also hear a low "squeaking" sound
when the compressor is running or has just
stopped running. This is caused by
heat expansion and cold contraction of the
plastic parts in the unit when the temperature
is changing.
• A noise may be heard due to the louver
restoring itself to its original position when
power is rst turned on.
Dust blowing out from the indoor unit.
This happens when the air conditioner has not
been used for a long time or during its rst use.
Smell coming from the indoor unit.
The indoor unit gives o smells drawn from
building materials, furniture, or smoke.
settings.
and Major
Unit Parts
Functions
Page 7
and Major
Unit Parts
Functions
The air conditioner turns to FAN ONLY
mode from COOL or HEAT (for cooling and
heating models only) mode.
When the indoor temperature reaches the set
temperature, the compressor will stop
automatically and the air conditioner will turn to
FAN ONLY mode. The compressor will start again
when the indoor temperature rises in COOL
mode or falls in HEAT mode to the set point.
Droplets of water may form on the surface of
the indoor unit when cooling occurs in relatively
high humidity (dened as higher than 80%).
Adjust the horizontal louver to the maximum air
outlet position and select HIGH fan speed.
Heating mode (for cooling and heating
models only)
The air conditioner draws in heat from the
outdoor unit and releases it via the indoor unit
during heating. When the outdoor temperature
falls, heat drawn in by the air conditioner
decreases accordingly. At the same time, heat
loading of the air conditioner increases due to the
larger dierence between the indoor and outdoor
temperatures. If a comfortable temperature
cannot be achieved by the air conditioner
alone, it is recommended that you use a
supplementary heating device.
Lightning or a car wireless telephone operating
nearby may cause the unit to malfunction.
Disconnect the unit from its power source and
then reconnect the unit with the power source.
Push the ON/OFF button on the remote
control to restart operation.
Energy-Saving Tips
•
DO NOT
• When the unit is cooling, close curtains to avoid exposure to direct sunlight.
• Keep doors and windows closed to keep cool or warm air in the room.
•
DO NOT
• Set a timer and use the built-in SLEEP/ECONOMY mode if applicable.
• If you don’t plan to use the unit for a long time, remove the batteries from the remote control.
• Clean the air filter every two weeks.
• Adjust louvers properly and avoid direct airflow.
set the unit to excessive temperature levels.
place objects near the unit's air inlet or outlet.
Page 8
Closing curtains during heating
helps keep the heat in.
Doors and windows should be kept
closed.
Manual Operation and Maintenance
3
Operation Mode Selection
When two or more indoor units are
operating simultaneously, make sure the modes
do not conict with each other. HEAT mode
claims precedence over all other modes. If the
unit initially operated in HEAT mode, the
other units can operate in HEAT mode only. For
example: If the unit initially operated in COOL
(or FAN) mode, the other units can operate
under any mode except HEAT. If one of the units
selects HEAT mode, the other operating units will
stop operation and diplay ”--” (for units with a
display window) or the auto and operation
indication light will ash rapidly, the defrost
indication light will turn o, and the timer
indication light will remain on (for units without
a display window). Alternatively, the defrost and
alarm indication light (if applicable) will light up,
or the operation indication light will ash rapidly,
and the timer indication light will turn o (for
the oor and standing types).
Optimal Operation
To achieve optimal performance, please note the
following:
• Adjust the direction of the airow so that it
does not blow directly on people.
• Adjust the temperature to achieve the highest
possible level of comfort. Do not adjust the
unit to excessive temperature levels.
• Close doors and windows in COOL mode or
HEAT mode.
• Use the TIMER ON button on the remote
control to select a time for the air conditioner
to start.
• Do not place any object near the air inlet or outlet,
as the eciency of the air conditioner
may be reduced and it may stop running.
• Clean the air lter periodically. Otherwise,
cooling or heating performance may be
reduced.
• Do not operate the unit with the horizontal
louver in the closed position.
Manual Operations
and Maintenance
Maintenance
If you plan to leave the unit idle for a long time,
perform the following tasks:
1. Clean the indoor unit and the air lter.
2. Select FAN ONLY mode and let the indoor fan
run for a time to dry the inside of the unit.
3. Disconnect the power supply and remove the
battery from the remote control.
4. Check the components of the outdoor unit
periodically. Contact a local dealer or a
customer service center if the unit requires
servicing.
NOTE: Before you clean the air conditioner, be
sure to switch o the unit and disconnect the
power supply plug.
Suggestion:
For units that feature an electric heater,
when the outside ambient temperature is
below 32° F (0° C), it is strongly recommended
that you keep the machine plugged in
to guarantee smooth operation.
When the air conditioner is to be used
again:
• Use a dry cloth to wipe o the dust
accumulated on the rear air intake grille to avoid
the dispersion of the dust from the indoor unit.
• Check that the wiring is not broken o or
disconnected.
• Check that the air lter is installed.
• Check if the air outlet or inlet is blocked after
the air conditioner has not been used for a long
time.
Page 9
Troubleshooting
CAUTION
If one of the following conditions occurs, switch o the power supply immediately and contact
your dealer for further assistance.
• The operation light continues to flash rapidly after the unit has been restarted
• The remote control buttons do not work
• The unit continually trips fuses or circuit breakers
• A foreign object or water enters the air conditioner
• Other abnormal situations
Troubleshooting
Common Problems
The following symptoms are not malfunctions and in most situations will not require repairs:
Problem Possible Causes
The unit has a 3-minute protection feature that prevents it from
The unit does not
turn on when the
ON/OFF button
is pressed
The unit changes
from COOL mode
to FAN mode
The indoor unit
emits a white mist
Both the indoor
and outdoor units
emit a white mist
The indoor unit
makes noises
overloading. The unit cannot be restarted within 3 minutes of being
turned o.
Cooling and heating models: If the operation light and PRE-DEF (Pre-heating/
defrost) indicators are lit up, the outdoor temperature is too cold and the unit’s
anti-cold wind is activated to defrost the unit.
In cooling-only models: If the “fan only” indicator is lit up, the outdoor
temperature is too cold and the unit’s anti-freeze protection is activated to
defrost the unit.
The unit changes its setting to prevent frost from forming on the unit. Once
the temperature increases, the unit will start operating again.
The set temperature has been reached, at which point the unit turns o the
compressor. The unit will resume operating when the temperature fluctuates
again.
In humid regions, a large temperature dierence between the room’s air and
the conditioned air can cause a white mist.
When the unit restarts in HEAT mode after defrosting, a white mist may be
emitted due to moisture generated from the defrosting process.
A squeaking sound is heard when the system is OFF or in COOL mode. The
noise is also heard when the drain pump (optional) is in operation.
A squeaking sound may occur after the unit is run in HEAT mode due to
expansion and contraction of the unit’s plastic parts.
4
Both the indoor
and outdoor units
make noises
The outdoor unit
makes noises
Page 10
A low hissing sound may occur during operation. This is normal and is caused
by refrigerant gas flowing through both the indoor and outdoor units.
A low hissing sound may be heard when the system starts, has just stopped
running, or is defrosting. This noise is normal and is caused by the refrigerant
gas stopping or changing direction.
The unit will make dierent sounds based on its current operating mode.
Problem Possible Causes
Dust is emitted from
the indoor or
outdoor unit
The unit may accumulate dust during extended periods of non-use. The dust
will be emitted when the unit isturned on. To mitigate this, cover the unit
during long periods of inactivity.
The unit may absorb odors from the environment (such as furniture, cooking,
The unit emits a
bad odor
cigarettes, etc.) that will be emitted during operation.
The unit’s lters may have become moldy and should be cleaned.
The fan of the
outdoor unit
During operation, the fan speed is controlled to optimize product operation.
does not operate
Troubleshooting Tips
When troubles occur, please check the following points before contacting a repair company.
Problem Possible Causes Solution
Power failure Wait for the power to be restored.
The unit
is not
working
Poor cooling
performance
The unit
starts and
stops
frequently
The power switch is o Turn on the switch.
The fuse is burned out Replace the fuse.
The remove control batteries are dead
The unit’s 3-minute protection has
been activated
The temperature setting may be higher
than the ambient room temperature
The heat exchanger on the indoor
or outdoor unit is dirty
The air filter is dirty
The air inlet or outlet of either unit
is blocked
Doors and windows are open
Excessive heat is generated by
sunlight
Refrigerant is low due to a leak or
long-term use
There’s too much or too little
refrigerant in the system
There is air, incompressible gas, or a
foreign material in the refrigeration
Replace the remote control batteries.
Wait 3 minutes after restarting the unit.
Lower the temperature setting.
Clean the aected heat exchanger.
Remove the filter and clean it according
to the instructions.
Turn the unit o, remove the obstruction,
and turn it back on.
Make sure that all doors and windows are
closed while the unit is operating.
Close windows and curtains during
periods of high heat or bright sunshine.
Check for leaks, re-seal if necessary, and
top o refrigerant.
Check for leaks and recharge the system
with refrigerant.
Evacuate the system and recharge it with
refrigerant.
system
Determine which circuit is blocked and replace
The system circuit is blocked
the malfunctioning piece of equipment.
The compressor is broken Replace the compressor.
The voltage is too high or too low Install a manostat to regulate the voltage.
Troubleshooting
Poor heating
performance
The outdoor temperature is lower
than 44.5° F (7° C)
Cold air is entering through doors
and windows
Refrigerant is low due to a leak or
long-term use
Check for leaks and recharge the system
with refrigerant.
Make sure that all doors and windows are
closed during use.
Check for leaks, re-seal if necessary and
top o refrigerant.
Page 11
SYSTEM OPERATION
COOLING OPERATION
How it works:
In cooling mode, your indoor unit will absorb heat from the room,
then the outdoor unit will discharge the heat to the outdoors. The
cooling capacity decreases as the outdoor temperature increases.
This causes the unit to work harder and longer to hold the selected room
temperature.
Indoor Coil Freeze Protection:
Frost may form on the indoor coil during cooling operation when the
outdoor temperature is below 50° F (10° C). Prolonged operation may cause ice
to form on the indoor coil and block airow. If the indoor unit
microcomputer detects ice on the indoor coil, it will stop the compressor to
defrost the coil and protect the unit.
HEATING OPERATION
How it works:
In heating mode, your outdoor unit will absorb heat from the outdoor
ambient, then the indoor unit will discharge the heat to the room. The
heating capacity will decrease as the outdoor temperature decreases.
During extremely cold outdoor temperatures, you may need an additional
heating source to supplement the heating output.
Defrost Function:
In heating mode, frost may form on the outdoor coil during humid and low
outdoor temperature conditions. Prolonging operation may cause ice to form
on the outdoor coil and block airow. This will reduce the unit's, heating capacity.
If the microcomputer detects ice on the outdoor coil, it will switch
automatically to defrost mode to melt the ice and clear the coil. During
defrost mode, heating will be discontinued and the indoor unit will
ash the defrost indicator. The compressor will continue to run, but the indoor
and outdoor fans will stop. It is normal to see steam or vapor coming from
the outdoor unit in defrost mode. Defrost mode will terminate 12
minutes after the initiation of the defrost cycle or when the outdoor coil
temperature is 50° F (10° C) or greater.
ENERGY-SAVING TIPS
1. Relaxing room temperature at night is OK: During the nighttime
hours, you don’t require the same level of conscious cooling or heating.
Try using Sleep Mode to gradually relax the room temperature and allow the
unit to run less and save energy.
2. Curtains and shades: In the summer, you need to block the effects of
the sun. Close window curtains and shades on the south and west sides
of your home to help block solar heat. In winter, the sun is your friend.
Open curtains and shades to allow solar heat into your room.
3. Close doors: If you don’t need to heat and cool your entire home,
confine the heating and cooling to one room by closing doors. Limit the
space you’re heating and cooling to the specified capability of the unit.
4. Service the unit: You may need only some basic maintenance.
The outdoor unit will greatly benefit from a good hosing out, especially in
treed areas where seeds and other debris can stick to coil fins and make
the unit work up to 15% harder.
5. Rearrange the room: If furniture obstructs airflow, you could be heating
and cooling the back of a chair or the front of a sofa instead of actual
living space. Use the swing louvers to help point the air in the right
direction for the room. Remove or rearrange obstacles that block
airflow.
6. Lighting: Turning lights off can help reduce heat. Each light bulb is
a tiny heater. Your air conditioner wastes energy overcoming the
heat from your lights to reach and hold your desired room temperature.
7. Is anyone home? If possible, while you’re away, turn your unit to Auto
mode and make sure windows and drapes are closed. Although the
room temperature will be uncomfortable for a few minutes when you
come home, the unit will bring the room back to your desired
temperature in no time.
8. Don’t forget the fan: The fan is much llike a car: the faster it runs, the
more energy it uses. Sometimes we need the car to go fast, but slow is
good enough most of the time. Try saving money by using the
comfortable and quiet low fan speed as much as possible.
www.cooperandhunter.us
MULTI ZONE INVERTER AIR CONDITIONING SYSTEM WITH HEAT PUMP
This warranty should be registered on our web-site www.cooperandhunter.us
The warranty is only valid when installed by a Licensed HVAC Technician
FOR WARRANTY SERVICE OR REPAIR:
Contact your installing contractor. You may find the installer’s name on the equipment or in your Owner’s packet.
Complete product registration below and send back by e-mail at warranty@cooperandhunter.us
PRODUCT REGISTRATION:
Model No.: ______________________________________________________________________________________________
Serial No.: _______________________________________________________ Date of Installation: ______________________
Owner Name: ____________________________________________________________________________________________
LIMITED WARRANTY STATEMENT
Address of Installation:_____________________________________________________________________________________
____________
Installing Contractor: ______________________________________________________________________
Address: ________________________________________________________________________________________
Phone No. / E-mail: _______________________________________________________________________________
Place Of Purchase:
Date of Purchase:
C&H distributor (hereinafter “Company”) warrants this product against failure due to defect in materials or workmanship
under normal use and maintenance as follows. All warranty periods begin on the date of original installation. If the date cannot
be verified, the warranty period begins one hundred twenty (120) days from date of manufacture. Damage resulting from
failure to use, install or maintain the product in a manner consistent with our/manufacturer’s recommendations shall render the
warranty void. Cooper&Hunter, at its option, may request a report from a qualified technician prior to honoring a warranty
claim. If a part fails due to defect during the applicable warranty period Company will provide a new or remanufactured part, at
Company’s option, to replace the failed defective part at no charge for the part. This limited warranty is subject to all
provisions, conditions, limitations and exclusions listed below.
● A warranty period of Seven (7) years on compressor to the original registered end-user.
● A warranty period of Five (5) years on all parts to the original registered end user.
● A warranty period of One (1) year on the remote control provided with the original unit.
● Limited warranty applies only to systems that are properly installed by a state certified or licensed HVAC contractor,
under applicable local and state law in accordance with all applicable building codes and permits
and operation instructions and good trade practices.
● Warranty applies only to products remaining in their original installation location.
● Defective parts must be returned to the distributor through a registered servicing dealer for credit.
________________________________________________________________________________________
_______________________________________________________________________________
____
; C&H installation
LIMITATIONS OF WARRANTIES: ALL IMPLIED WARRANTIES AND/OR CONDITIONS (INCLUDING IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE OR PURPOSE) ARE LIMITED TO THE DURATION OF
THIS LIMITED WARRANTY. SOME STATES OR PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
OR CONDITION LASTS, SO THE ABOVE MAY NOT APPLY TO YOU. THE EXPRESS WARRANTIES MADE IN THIS WARRANTY ARE
EXCLUSIVE AND MAY NOT BE ALTERED, ENLARGED, OR CHANGED BY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON,
WHATSOEVER.
THIS WARRANTY DOES NOT COVER
1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing, or handling of defective
parts, replacement parts, or new units.
2. Product cleaning required prior to warranty service and repair.
3. Normal maintenance as outlined in the installation and servicing instructions or user's manual, including filter
cleaning and/or replacement and lubrication.
4. Failure, damage, or repairs due to faulty installation, misapplication, abuse, improper servicing, unauthorized
alteration, or imp
5. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the inadequacy or
interruption of electrical service.
6. Failure or damage due to floods, winds, fires, lightning, accidents, corrosive environments (rust, etc.), or other
conditions beyond the control of Company.
7. Failure or damage of coils or piping due to corrosion on installations within one (1) mile of a sea coast or a corrosive
body.
8. Parts not supplied or designated by Compan
9. Products installed outside the continental USA and Canada.
10. Electricity or fuel costs, or increases in electricity or fuel costs for any reason whatsoever, including additional or
unusual use of supplemental electric heat.
11. Any cost to replace, refill, or dispose of refrigerant, including the cost of refrigerant.
12. Shipping damage or damage as a result of transporting the unit.
13. Accessories such as condensate pumps, line sets, and so forth.
14. Any special, indirect, or consequential prop
provinces do not allow the exclusion of incidental or consequential damages, so the above limitation may not apply to
you.
roper operation.
:
y, or damages resulting from their use.
erty or commercial damage of any nature whatsoever. Some states or
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to
province.
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