Coonara Grange Customer Operating Information & Installation Instructions

Revised: 01/09/2016 13/02/17

1

Coonara “Grange”

One of the world’s most powerful efficient gas

log space heaters

CUSTOMER OPERATING INFORMATION

&

INSTALLATION INSTRUCTIONS

Serial Number of Heater

: ____________

Model:

________________

Grange Gas Heaters

ARE AUSTRALIAN OWNED & MANUFACTURED

BY

SHAMIC SHEETMETAL

SHAMIC SHEETMETALSHAMIC SHEETMETAL

SHAMIC SHEETMETAL

(AUST.) PTY. LTD.

PO BOX 8, KILSYTH, VIC. 3137

PH: 03 9737 5300 FAX: [phone]

https://shamic.com

Revised: 01/09/2016 13/02/17

2

WARNING

THE FOLLOWING INSTRUCTIONS MUST BE CARRIED OUT

OR WARRANTY BECOMES VOID.

Heater must be installed by a Coonara authorised technician. List is
available on www.shamic.com You must obtain a license number from
the installer.

Heater must be placed on a flat level surface. Inbuilt models must be
placed on 6mm AC sheeting, to prevent unit from rattling.

Heater must be checked for scratches or dents prior to installation.

All glass must be fitted with a screw driver not a drill. If glass is
broken upon installation due to the screws being tightened too much, it
will not be classed under warranty.

Further safety precautions and installation instructions are contained
throughout this manual. Please read the manual before installation.

Revised: 01/09/2016 13/02/17

3

CONTENTS

PRODUCT FEATURES…………………………………………………4

SAFETY PRECAUTIONS………………………………………………5

CUSTOMER OPERATING INSTRUCTIONS………………………...6

SAFETY FEATURES……………………………………………………7-8

INSTALLATION INSTRUCTIONS……………………………………9-21

DIMENSIONS……………………….…………………………………...21-23

PRESSURE ADJUSTMENTS……………..……….…………………...24

WIRING DIAGRAM…………………………………………………….25

LOG SET………………………………………………………………….26

WARRANTY & CARE OF APPLIANCE ………………………….....27-29

TROUBLE SHOOTING GUIDE .………………………………………30

WARRANTY FORM & CONTACT DETAILS…………………….…33

PLEASE STORE THIS MANUAL IN A SAFE PLACE FOR

FUTURE REFERENCE

Revised: 01/09/2016 13/02/17

4

Product Features

COONARA “GRANGE” INBUILT AND FREESTANDING GAS LOG HEATERS

NAME PLATE

MODEL-GRANGE

GAS TYPE

NATURAL

L.P.G

Manufacturer

MODEL TYPE

GAS INPUT
HIGH
LOW

HEAT OUTPUT
HIGH
LOW
Efficiency
Injector Size
Manifold Pressure
High
Low
A.G.A Approval
No to Code
AS4553-2008

Freestanding

Inbuilt

36 MJ/h
19 MJ/h

8.9 kW

4.3 kW

86.5 %

3.3 mm

0.7 kPa

0.35 KPa

AGA 7048 G

Freestanding

Inbuilt

36 MJ/h
19 MJ/h

8.9 kW

4.3 kW

86.5 %

1.9 mm

1.9 kPa

0.70 KPa

AGA 7048 G

Shamic

Sheetmetal (Aust.)

Pty.Ltd

.

PO BOX 8,
KILSYTH,

VIC. 3136

To be installed by

an authorized

person in

accordance with

installation

instructions

provided with the

appliance.

Electrical Conform to AS3100 240V 50 Hz 120 Watts Max

Air Pressure Switch Aria 380 series 5471

Cut in Pressure 100 Pa

Cut out Pressure 90 Pa

Electrical Connection Standard Flex. 2 Mt. 3 Pin Plug

Coonara “Grange” Freestanding and Inbuilt Gas Log Space Heaters

 Zero Clearance to Combustible Materials
 5.1 Star Energy Rate
 Manual or remote operated controls. Optional thermostat
 Electronic ignition.
 External combustion air intake - prevents de-oxygenation of room air.
 Delayed start room fan - prevents cold air being circulated at start-up.
 Ability to duct heat to neighbouring rooms up to 12m from the heater – optional extra

only available for inbuilt heaters

 Power flue.

Revised: 01/09/2016 13/02/17

5

SAFETY PRECAUTIONS

!

 DO NOT – OPERATE THIS APPLIANCE BEFORE READING THIS

INSTRUCTION MANUAL.

 DO NOT – PLACE ARTICLES ON OR AGAINST THIS APPLIANCE.
 DO NOT – STORE CHEMICALS, FLAMMABLE MATERIALS OR SPRAY

AEROSOLS NEAR THIS APPLIANCE

 DO NOT – OPERATE WITH PANELS, COVERS OR GUARDS REMOVED

FROM THIS APPLIANCE.

 DO NOT – ENCLOSE THIS APPLIANCE.
 DO NOT – MODIFY THIS APPLIANCE

THE SAFETY GUARD IN THE GLASS DOOR IS FITTED TO THIS APPLIANCE TO
REDUCE THE RISK OF FIRE OR INJURY FROM BURNS AND NO PART OF IT
SHOULD BE PERMANENTLY REMOVED. IF WHEN REMOVING SAFETY GUARD
FASCIA IS SCRATCHED THESE SCRATCHES ARE NOT COVERED UNDER
WARRANTY.

FOR PROTECTION OF YOUNG CHILDREN OR THE INFIRMED, A SECONDARY
GUARD IS REQUIRED.

THIS APPLIANCE SHALL ONLY BE INSTALLED BY AN AUTHORISED PERSON

IN ACCORDANCE WITH AS/NZS 5601 (GAS INSTALLATION STANDARD),

MANUFACTURERS INSTALLATION INSTRUCTIONS,

LOCAL GAS FITTING REGULATIONS AND MUNICIPAL BUILDING CODES.

Revised: 01/09/2016 13/02/17

6

Customer Operating Instructions

The Coonara Grange Gas log space Heater has been designed for a simple and efficient
operation to provide you with a higher heat output than most other heaters in the market.
The dual operation system (manual or remote controlled) and the optional heat transfer kit
means that at a touch of a button your heater will provide you with a fully controlled
modulated supply of heat, from a pleasant and steady warmth to the strongest heat output, to
reach almost any corner of your home.

PRE OPERATIONS CHECKS

Prior to operating the heater, ensure that the flue terminal is not obstructed. Furthermore,
make sure there are no combustible objects leaning against, resting on, or within the
immediate vicinity of the unit. Check that the heater main power and gas supply are
connected and switched on.

OPERATING THE HEATER

During first time firing of this appliance, an odour may be noticed for a short period of time
while the paint cures. It is advisable to leave the windows open during the first few hours of
the very first operation only.

This heater is operated by the room thermostat

1 - To ignite your heater press Power Button on the thermostat and the heater will

automatically start the ignition sequence. Please refer to the Thermostat Operating
Manual supplied for further instructions. After approximately 30 seconds of self­checking the heater will ignite.

2 - The heater will always start in the low heat setting and (unless already warm) the heater

will warm up for at least 2 minutes before automatically going to the higher flame
setting.

3 – The Room fans will not start till at least 2 minutes of warming up period.

4 - During first time firing of this appliance, an odour may be noticed for a short period of

time while the paint cures. It is advisable to leave the windows open during the first few
hours of the very first operation only.

TURNING THE APPLIANCE OFF

Press power button on thermostat once. The room fan will continue to operate for a period of
about 8 minutes while the heater cools down.
Please note:

1 - This appliance cannot be operated without the fan running.
2 - Due to the performance and efficiency of the heater, steam may be noticed coming from

the flue terminal on cool days.

3 - As this appliance has a luminous effect some slight carbon deposition may occur.

Revised: 01/09/2016 13/02/17

7

SAFETY PRECAUTIONS

IMPORTANT POINTS:

! DO NOT place articles or clothing on or against this appliance
! DO NOT use or store flammable materials near this heater
! DO NOT place any item containing liquid on the heater
! DO NOT spray aerosol in the vicinity of this appliance when it is in operation
! ALWAYS supervise young children near the appliance

It is recommended that a secondary guard be used, to prevent access to the appliance by
children, as outer panels of this appliance may reach high temperatures.

NOTE: In the event the electricity supply cord is damaged, it must be replaced with the
original Coonara part obtainable from your authorised dealer.

SAFETY FEATURES:

Automatic Pre-purge: Before heater ignition this operation is done to evacuate any remains

of gas or flue products from inside the firebox that could be the cause of a mishap.
Automatic Shut-off: Should the flame extinguish for any reason there is an automatic shut
off of the gas supply.
Over temperature protection: In the event of the room fan failing, blockage of airways or
incorrect gas installation, the gas supply will automatically shut off to prevent the appliance
from over-heating.

Warning

:

This appliance must be installed to comply with AS/NZS 5601 standard
and only by an authorised person who is responsible for its correct
operation at the time of installation and final Commissioning.

Revised: 01/09/2016 13/02/17

8

For your own convenience please record the following information in the space provided:

Purchased from:

Name…………………………………………………………………………

Address………………………………………………………………………

Phone No…………………………………..Date of purchase:…….………

Serial No of appliance:…………………………………………………………..

To be completed by the installer:

Name……………………………………………..Licence No……………………..

Address……………………………………………………………………………..

Phone No……………………………………. Installation Date…………………

WARNING

Heater must be checked for scratches or dents prior to installation.

Once the Heater is installed scratches or dents are NOT covered by warranty.

Heater must be placed on a flat level surface.

Inbuilt models must be placed on AC sheeting, to prevent unit from rattling.

Revised: 01/09/2016 13/02/17

9

INSTALLATION OPTIONS:

* ONLY TO BE CARRIED OUT BY AN AUTHORISED PERSON!

The Grange inbuilt Heater is a zero clearance appliance and can be optionally installed in a
false fireplace or wall cavity made of combustible materials such as wood or chipboard.
Coonara provide the heater with their own flue kit, of flexible pipes of 60mm and 50mm
diameter for the inlet and exhaust. For the gas supply a flexible hose is provided and must be
used.

Notice: For Horizontal flue installations more than 1 meter long, the
Air intake restrictor plate, located in the gas cowl inlet connection, must be removed by
using a Tin-Snip or similar tool. See page 13.

SERVICE INSTRUCTIONS - INBUILT/FREESTANDER

To access flue fan, over temp switch and the thermistor, the heater needs to be removed. To
access all other components the following steps apply:
To remove tray for service:

1. Undo gas connection going into gas valve and flow tube at firebox.

2. Pull out igniter cable x 2 and heat sensor cable x 1. These are clipped into blue box

and RH side.

3. Unclip plastic wire connections (plugs) x 3.

4. Pull silicone tubes off pressure switch x 2.

5. Undo two wing nuts. Lift fan up and pull forward. The tray will come free for

service.

6.

To access firebox, read installation instructions Page 11 and 12.

To refit tray

7. Undo hex nut holding fan down. The nut is located behind the capacitor. Slide tray

back in and pull forward. Then lock down with two wing nuts. Turn fan on slight
angle so LH corner enters cut out first. Twist fan into position and fix with hex nut.
Then follow dismantling procedure in reverse.

ALL INBUILT MODELS ARE TO BE PLACED ON A FLAT LEVEL

SURFACE TO PREVENT RATTLES

3

3

4

3

4

2

2

2

1

5

1

Revised: 01/09/2016 13/02/17

10

VERTICAL FLUE INSTALLATION

INBUILT MODEL

1. Connect flue terminal to both flexible flue pipes.

2. Feed both flexible pipes down the flue cavity.

3. Fix flue terminal securely to top of flue cavity and seal to prevent water entry. Seal

with Hi temperature waterproof silicon sealant prior to cementing to chimney top,
pop rivet circular flange to the collector box. (Chimney installation only).

Chimney top plate

Collector box

COLLECTOR BOX

Grange Inbuilt Flue

Installation

Revised: 01/09/2016 13/02/17

11

Rear vent Flue Installation

1. Determine the exact location for the heater.

2. Mark the exact location for the wall penetration
a. Determine that you will not be cutting through any vertical wall studs.
b. Check that the location of the wall-mounted terminal conforms to the

requirements of AS/NZS 5601 – Location of a Flue Terminal.

3. Cut 2 holes 70mm in diameter at 160mm centres holes to be side by side in the

horizontal.

4. Use the back of the cowl as a template for fixing holes.

5. Fit flex flue to spigots on the rear of the cowl using provided hose clamps and seal

with silicone.
NOTE- it may be necessary to trim the flue depending on wall thickness.

6. Attach the back of the cowl to the wall. Silicone around outside.

I

NSTALLATION - GAS PRESSURE TO GAS VALVE

NAT 1.1 KPA / LPG 2.75 KPA

Inbuilt & Freestanding Models

Only to be carried out by an authorised person!

1. Unpack flue kit and log set. (Packed inside with heater).

2. Carefully remove the cardboard carton surrounding the heater then remove the heater

from the pallet.

3. Remove louver panel by undoing 2 screws located each side of the panel. Unclip

connection to circuit board gently, by squeezing plug.

4. Connect flue pipes to unit. Connect gas to gas valve and check pressure coming in.

Minimum pressure required – NAT GAS = 1.1 KPA & LPG = 2.75KPA. High and low
settings on gas valve are factory set and should be correct (refer to page 4 for Pressure
Settings). Check these settings are correct, and adjust if necessary.

5. ACCESS – FREESTANDING MODEL

To access fire box, remove 1 self-tapping screw on underside front of each panel. Pull the
bottom of the side panel away from the heater and unclip 4 locking brackets.

6. ACCESS – INBUILT MODEL

To access fire box, the heater needs to be approximately 100mm out from its final
position. Remove bottom panel by undoing 2 screws, one on the left and one on the right.
Slide fascia panel up and remove.
Undo the 2 screws on top and bottom of front side panels, 2 on the left and 2 on the right.
Unclip H locking brackets and remove door.

7. Manually start by pressing top button. Top & bottom light will come on and heater will

not light for approx 1 minute. Once the firebox gets warm the middle light comes on the

NOTE: AIR INTAKE RESTRICTOR PLATE MUST BE REMOVED

FOR FLUE LENGTHS OF MORE THAN 1 METER.

Revised: 01/09/2016 13/02/17

12

heater goes to high. If you wish to go to low, press bottom button. If the heater does not
stay alight, switch off, by top button and start again. This may have to be done 2 – 3
times, until unit is purged.

8. Once heater is working, unpack log set and place in firebox, making sure you do not

move the sensor or sparker when placing the logs.

9. Re-assemble heater in reverse order. Make sure the clips are fastened correctly at the rear

of the Free Standing model. Make sure that the door on the Freestanding/Inbuilt model
are sitting on 2 pins located at the front of the fire box.

INSTRUCT CUSTOMER OF CORRECT OPERATING PROCEDURE

DOOR ASSEMBLY

1. SIT THE DOOR ON THE 2 PINS LOCATED AT THE
FRONT OF THE FIREBOX, MAKING SURE THE DOOR IS
PERFECTLY SQUARE.

2. SIMULTANEOUSLY CLIP THE BOTTOM LEFT AND
RIGHT CLIPS CLOSED.

3. REPEAT THE SAME ACTION ON THE TOP 2 CLIPS.

THIS WILL ENSURE THAT NO EXTRA TENSION IS PUT
ON OTHER SIDE

Revised: 01/09/2016 13/02/17

13

INSTALL INTO A STUD WALL CAVITY

1. Mark the exact location of where the heater is to be located with an outline 750mm wide

by 650mm high

2. Check that location for the flue terminal conforms to the requirements of AS/NZS5601

Location of a Flue Terminal.

3. Cut out the plaster board and timber supports (re-position supports if necessary)

4. Continue as described on previous page.

INSTALLATION THROUGH A WALL

THAT REQUIRES A WEATHER COVER

1. Mark the exact location of where the heater is to be located with an outline

720mm wide by 615mm high.

2. Check that location for the flue terminal conforms to the requirements of AS/NZS 5601

Location of a Flue Terminal.

3. Cut out the plasterboard and timber supports (re-position if necessary). Cut out the outer

brickwork.

4. Feed the gas line through the hole located at the lower right hand side of the outer

weather cover (provided) and the flue pipes through the pre-punched hole for the flue
pipes on the upper left hand side.

5. Locate the appliance. Connect gas.

6. Fit the outer weather cover over the exposed heater body and screw to the outer wall.

Also use a silicon sealant.

7. Ensure the inner flue to 50mm longer than the outer flue.

8. Fit the cowl back to the outer weather cover (Also use a silicon sealant).

9. Fit the cowl to the flue pipes and then to the weather cover.

10. Install heater as instructions on page 11.

EXTERNAL WEATHER COVER

1. The weather cover has in the bottom RH corner a moveable plate for gas connections.

2. Pre punch holes to take cowl.

3. Weather cover must be sealed with silicone to stop water entry.

Note: when the weather cover and cowl are attached it is necessary to seal the
top and side edges with silicone to prevent water entry.

Revised: 01/09/2016 13/02/17

14

EXISTING FIREPLACE OR ROOF PENETRATION
WITH SHAMIC VERTICAL FLUE KIT

Heater Mantle Piece

Balanced Flue Gas Cowl

REAR VIEW HORIZONTAL THROUGH WALL

Revised: 01/09/2016 13/02/17

15

6mm Cement Sheeting required for floor installation.

Revised: 01/09/2016 13/02/17

16

Flue cover box
(optional)

CONSOLE INSTALL WITH EXPOSED

VERTICAL FLUE PIPE

PICTURED WITH

OPTIONAL

FLUE BOX COVER

Flue cover box
(optional)

Revised: 01/09/2016 13/02/17

17

FALSE FIREPLACE ON CONCRETE SLAB AND WALL
PENETRATION WITH SHAMIC HORIZONTAL FLUE KIT
SHOWING OPTIONAL AIR TRANSFER SYSTEM

6mm Cement Sheeting required for floor installation.

Revised: 01/09/2016 13/02/17

18

FALSE FIREPLACE ON STUMP FLOOR AND WALL PENETRATION
WITH SHAMIC HORIZONTAL FLUE KIT
SHOWING OPTIONAL AIR TRANSFER SYSTEM

Revised: 01/09/2016 13/02/17

19

INTERNAL WALL - UNDER FLOOR INSTALL WITH HORIZONTAL FLUE

Revised: 01/09/2016 13/02/17

20

REAR FLUE INSTALLATION WITH OPTIONAL OFFSET FLUE BOX

The Offset Flue Box is used only when wall flue penetration has less than

300mm high from outside floor

Revised: 01/09/2016 13/02/17

21

DIMENSIONS OF APPLIANCE INBUILT MODEL

Revised: 01/09/2016 13/02/17

22

FIRE BOX DIMENSIONS

WIDTH: 720mm

HEIGHT: 585mm

DEPTH FROM REAR OF 20mm FASCIA: 200mm

20mm

FASCIA

DEPTH

Freestanding Heaters - Power cord is at rear (as pictured).
Inbuilt Heaters - Power cord in on left hand side front of heater

CONSOLE DIMENSIONS

620

Revised: 01/09/2016 13/02/17

23

FREESTANDING MODEL

Overall height on the freestanding model is 770mm.

Revised: 01/09/2016 13/02/17

24

PRESSURE ADJUSTMENT

Your Coonara Grange Heater has been fully factory pre-set and adjusted and does not need
to be re-adjusted during installation. But there will be some situations where some service
has to be done and gas pressure may need to be re-adjusted as per the following instructions:

Revised: 01/09/2016 13/02/17

25

WIRING DIAGRAM

PRESSURE SWITCH

Revised: 01/09/2016 13/02/17

26

COONARA GRANGE LOG SET LOCATION DETAILS

1. Place the rear log on top rear burner plate as shown

2. Place front log on the front section of the burner

3. Fit the cross log to the pins located on the front and rear logs.

4. Fit the front left twig and front right twig as shown.

Logs should not touch the sensor or sparker.

REAR LOG

FRONT LOG

CROSS LOG

FRONT LEFT TWIG FRONT RIGHT TWIG

Revised: 01/09/2016 13/02/17

27

How to Make a Warranty Claim

Coonara, Heatcharm, Arrow and Settler Heaters.

The full Warranty Statement for your heater is contained in the Installation and Operating
Instructions booklet that was provided with the product.

1. Check the details of the warranty statement

2. Determine if you think the problem is covered by warranty

3. Ensure that you have proof of purchase

4. Contact the retailer that sold you the heater

5. Advise them of the specific problem

6. Provide the details that your retailer requests to complete a Warranty Claim Form.

This must include the heater model, serial number and installation compliance
certificate, if applicable in your State.

7. Your retailer will forward your claim to Shamic Sheetmetal (Aust) Pty Ltd, the

manufacturer of the above heater brands

8. Shamic will contact you to acknowledge that they have received the claim, if the

claim has been accepted and the next steps involved in fixing the problem

9. Parts and/or service is provided

10. Contact your retailer if the problem has not been fixed.

WARRANTY

DESIGNATION OF WARRANTOR. This warranty is extended by Shamic Sheetmetal
(Aust) Pty. Ltd with respect to Coonara gas heaters
PRODUCT. This Coonara Gas heater is comprised of the heater proper (including
components and firebox), fan assembly, speed control switch, electrical components, gas
valves, seals and moving parts. Except where specifically excluded from coverage
hereunder, this warranty covers all components designed.
See exclusions and qualifications below for further information on product coverage.
WARRANTY:

1) Shamic Sheetmetal (Aust) Pty. Ltd, warrants the firebox and the heat exchanger to be

free of defects in materials and workmanship of a period of five (5) years from the
date of purchase.

2) Shamic Sheetmetal (Aust.) Pty.Ltd., warrants that all other components of the unit to

be free of defects in material and workmanship for a period of two (2) years from
date of purchase, excluding door glass.

3) If this Coonara heater is found to be defective in material or workmanship Shamic

will repair or replace such defects in the Coonara heater at Shamic’s option in
accordance with Coonara’s warranty policy during the period on this warranty. If the
defect is found not to meet the Consumer Guarantee requirements and constitutes a
major failure, the purchaser may be able to choose to repair or replace the defective
heater or part or obtain a refund.

4) Exclusions and qualifications. This warranty is subject to the following exclusions

and qualifications.

Revised: 01/09/2016 13/02/17

28

a) This warranty extends only to the original consumer purchaser, who has

purchased the heater from an authorised Coonara dealer.

b) This warranty does not apply to, and Coonara assumes no responsibility for

any damages that result due to installation or operation of the heater not in
accordance with both the installation and operation instructions furnished
with the unit.

c) This warranty does not apply to any heater which has been modified or

damaged in shipping or by improper handling, improper operation, abuse,
misuse, accident or unworkmanlike repairs.

d) Shamic Sheetmetal (Aust.) Pty.Ltd. does not warrant the structural

performance of the heater when fuel products other than the specified gas
fuels are used. Flammable liquid fuels are explosive and should never be
used in this product.

e) Shamic Sheetmetal (Aust.) Pty.Ltd. expressly excludes any liability hereunder

for defects or damage caused by the installation or of any components not
expressly authorised and approved by Shamic. Shamic further assumes no
liability for defects or damage caused by any modification not expressly
authorised and approved by Shamic. Unauthorised components or
modifications could create a fire hazard by altering the safety design of the
heater.

f) Building Codes. Since building code requirements vary, users should

determine in advance whether there are any building code restrictions on the
installation or use of the heater. Shamic makes no representation of warranty
regarding building code compliance and shall not be responsible for
compliance therewith.

g) Shamic will only accept claims under this warranty in strict accordance with

the conditions set out below.

5) Shamic Sheetmetal (Aust.) Pty.Ltd. shall not be liable for any breakages of glass and

log components, transit damage or, where it can be shown that the consumer
guarantee obligations as the manufacturer have been met, for any claim by any
person for incidental or consequential damages caused by defects in the Coonara
heater. Whether such damage occurs or is discovered before or after replacement or
repair, and whether or not such damage is caused by Coonara negligence. Normal
wear and tear items such as routine surface maintenance, seals and door glass are also
excluded from this warranty.

6) Shamic goods come with guarantees that cannot be excluded under Australian

Consumer Law. The purchaser is entitled to a replacement or a refund for a major
failure and compensation for any reasonably foreseeable loss or damage. The
purchaser is also entitled to have the goods repaired or replaced if the goods fail to be
of acceptable quality and the failure does not amount to a major failure.

7) This warranty applies only to units purchased from an authorised dealer and the

duration of this implied warranty, including merchantability, applicable to this
Coonara heater is limited to the duration of the foregoing warranty.

8) Before Shamic Sheetmetal (Aust.) Pty.Ltd. will recognise or accept a claim under this

warranty, you must provide proof of purchase. On purchase of the heater, despatch
your warranty card to Shamic Sheetmetal (Aust.) Pty.Ltd.

9) Your authorised dealer must be notified of any defect in the heater, for investigation

of the claim. Your authorised dealer will be able to explain the process of making a
warranty claim and any costs associated with returning goods. In the event where a
remedy is necessary and the claims under warranty are accepted, the purchaser may
be required to return the goods to the authorised dealer for repair, replacement or
refund.

Revised: 01/09/2016 13/02/17

29

CARE OF YOUR GRANGE GAS HEATER

This appliance requires minimal maintenance, however, it is recommended that
a qualified person make a full service and check annually.
The Bottom fascia air grill should be removed by unscrewing the two screws
and the fan vacuumed annually.
To clean the appliance, simply wipe over with a damp cloth. Do not use
solvents or abrasive cleaning agents.

Before making a service call check that:

1 - Electrical power is on

2 - Gas is turned on

3 - There are no obstruction /blockages of the flue terminal

Revised: 01/09/2016 13/02/17

30

T

ROUBLE SHOOTING GUIDE

PROBLEM POSSIBLE CAUSE REMEDY

Appliance fails to
ignite.

Appliance ignites
then goes out

No gas supply or pressure insufficient.

No electrical supply.

Incorrect gas valve adjustment.

Insufficient time allowed between
attempts.

Internal wiring disconnected.

Check Polarity/Heat sensor bar

Ensure gas supply connected, purged, and pressure
appropriate.

Ensure unit plugged in and switch is on, check
supply fuse.
Check supply. Active, neutral, & earth must be
correctly orientated and connected.

Adjust valve pressures.

Wait at least 15 seconds for unit to purge
combustion chamber after switching on.

Check all plugs inside appliance are connected
properly and correctly located, Ensure operation of
combustion fan & air pressure switch.

Check supply. Adjust lower. Active, neutral, &

earth must be correctly orientated and connected.
Unit will not
operate on Low.

Incorrect gas valve adjustment.

Incorrect or loose wiring.

Adjust valve.

Check wiring.
Room fan not
operating.

Insufficient time allowed.

Loose wiring.
Fan not located correctly.
Fan blocked.

Fan has a delayed start and will not start until unit

warms-up.

Check wiring.

Install fan in correct location.

Remove and clean fan.
Unit cuts out after a
period of time then
cycles on and off.

See “Room fan not operating”

Heat exchanger blockage.
Excessive pressure or incorrect gas
type.

See “Room fan not operating”

Clean heat exchanger.

Ensure correct gas type, injector size, and pressure

setting.
Excessive carbon
(soot) deposits on
inside of firebox,
logs, and/or glass.

Incorrect gas type or pressure setting.

Primary air shutter incorrectly adjusted
for gas type.

Ensure correct gas type, injector size, and pressure

setting.

Adjust primary air shutter.

Excessive flame
height.

Incorrect gas type or pressure setting. Ensure correct gas type, injector size, and pressure

setting.

Excessive flame
“lift off”

Flue or inlet blockage.

Recirculation of flue gases.

Clear blockage.

Flue incorrectly installed.
Unit fails to heat. See “Room fan not operating”

Incorrect gas type or pressure setting.

Gas supply blockage.

See “Room fan not operating”

Ensure correct gas type, injector size, and pressure

setting.

Check injector, burner supply pipe, & valve for

foreign matter.

Burner will not
spark

Gap between burner & sparker should
be 3mm

Remove front burner cover, using pliers. Bend tags

holding sparker. Do not bend sparker.

All service work to be carried out by a qualified & authorised person.

Revised: 01/09/2016 13/02/17

31

DIMENSIONS

Grange Freestanding

Overall height - 770 mm
Overall Width - 685 mm
Overall Depth - 395 mm
Packed Weight - 84 kg

Grange Inbuilt

Overall height - 740 mm
Overall width - 860 mm
Overall depth - 430 mm
Packed Weight - 90 kg

Firebox Casing Dimensions:
Height - 595 mm
Width - 700 mm
Depth (from rear of fascia) 245 mm

Revised: 01/09/2016 13/02/17

32

Revised: 01/09/2016 13/02/17

33

For your nearest authorised service company, please contact:

SSSSHAMIC SHEETMETAL

HAMIC SHEETMETALHAMIC SHEETMETAL

HAMIC SHEETMETAL

(AUST.) PTY. LTD.

14 – 18 Research Drive, CROYDON SOUTH, VIC. 3136

POSTAL ADDRESS:

P.O. Box 8, KILSYTH, VIC. 3137

Phone: [phone]
Fax: [phone]

Email: [e-mail]

DETACH AND RETURN BY MAIL

NAME _______________________________________________________________

ADDRESS____________________________________________________________

CITY/STATE/POSTCODE_______________________________________________

PURCHASED AT (Dealer name & address)
______________________________________________________________________

DATE PURCHASED____________________ MODEL ______________________

SERIAL NO ______________

WHERE DID YOU HEAR ABOUT GRANGE GAS HEATERS?

RADIO, TELEVISION, NEWSPAPER, FROM DEALER, OTHER – PLEASE SPECIFY:

____________________________________________________________________________