Control Module Genus G2 User Manual

Genus® G2
User Manual

UM 3000-1 Rev E

November 2017

Genus G2 User Manual

UM3000-1

Table of Contents

Declarations............................................................................................................................................................. 4

Servicing .................................................................................................................................................................. 4

Introduction .............................................................................................................................................................. 5

Genus G2 Terminal ................................................................................................................................................. 6

Terminal Front ..................................................................................................................................................... 6

The User Interface .............................................................................................................................................. 6

Terminal Features ............................................................................................................................................... 7

Product Specifications ........................................................................................................................................ 8

File System Specification .................................................................................................................................... 9

Terminal Connections ....................................................................................................................................... 10

UPS Options ..................................................................................................................................................... 11

Installation ............................................................................................................................................................. 12

Power Up ............................................................................................................................................................... 12

Genus Loader Display ...................................................................................................................................... 12

Power-On Diagnostic Display ........................................................................................................................... 12

Online Mode .......................................................................................................................................................... 13

Offline Mode .......................................................................................................................................................... 13

Menu Options in Offline Mode .......................................................................................................................... 14

Active Keypad in Offline Mode .......................................................................................................................... 15

User Operational Displays ..................................................................................................................................... 16

Setup PIN .......................................................................................................................................................... 16

Network Setup .................................................................................................................................................. 17

Telnet Setup ...................................................................................................................................................... 19

Restart the Terminal ..................................................................................................................................... 20

Time Setup ........................................................................................................................................................ 21

Time .............................................................................................................................................................. 21

Date- Month .................................................................................................................................................. 21

Date- Day ...................................................................................................................................................... 22

Date- Year .................................................................................................................................................... 22

Time Zone ..................................................................................................................................................... 22

Restart the Terminal ..................................................................................................................................... 22

Reader Setup .................................................................................................................................................... 23

Barcode Setup .................................................................................................................................................. 24

Proximity/Wiegand Setup.................................................................................................................................. 26

Biometric Reader Setup .................................................................................................................................... 27

System Maintenance ........................................................................................................................................ 29

Clear RAM .................................................................................................................................................... 29

Clear Flash ................................................................................................................................................... 29

TAdmin Setup (Enable/Disable only) ........................................................................................................ 30

Server IP ....................................................................................................................................................... 30

Server Port .................................................................................................................................................... 30

Local Port ...................................................................................................................................................... 31

Mode ............................................................................................................................................................. 31

DUN (Dial Up Network) Connection ............................................................................................................. 31

Dial Up Networking Setup ................................................................................................................................. 32

Web Setup ........................................................................................................................................................ 34

Web Browser Interface .......................................................................................................................................... 35

Logon ................................................................................................................................................................ 35

Home Page – Genus Administration ................................................................................................................ 36

Current Time ................................................................................................................................................. 36

Time Zone ..................................................................................................................................................... 36

Total RAM ..................................................................................................................................................... 37

File Versions and Fields ............................................................................................................................... 37

Web Server Configuration ............................................................................................................................ 37

User Name and Password ............................................................................................................................ 37

Port ............................................................................................................................................................... 37

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Save Settings Button .................................................................................................................................... 37

Reset Terminal ............................................................................................................................................. 37

Logout ........................................................................................................................................................... 37

Network Setup .................................................................................................................................................. 38

Web Service Setup ........................................................................................................................................... 39

Enable Web Service ..................................................................................................................................... 40

Discovery URL .............................................................................................................................................. 40

Bulk Transaction Count ................................................................................................................................ 40

Data Maintenance ............................................................................................................................................. 40

RMS Table Listing ........................................................................................................................................ 40

Clear Flash ................................................................................................................................................... 40

Clear RAM .................................................................................................................................................... 41

Directory Listing ............................................................................................................................................ 41

Thread Listing ............................................................................................................................................... 41

Application Log ............................................................................................................................................. 42

Transaction Log ............................................................................................................................................ 42

Debugging ......................................................................................................................................................... 43

Debug Level .................................................................................................................................................. 43

Maximum Debug Time.................................................................................................................................. 43

Maximum Debug Storage ............................................................................................................................. 43

Storage Limit Action...................................................................................................................................... 43

Troubleshooting Terminal Issues .......................................................................................................................... 44

Reference .............................................................................................................................................................. 45

Steps to Re-Program Genus Firmware ............................................................................................................ 45

Loading A Customer-Defined Java Application ................................................................................................ 46

Loader Mode ..................................................................................................................................................... 46

Calculating Number of Transactions That Can Be Stored ................................................................................ 47

Telnet Session .................................................................................................................................................. 47

Service & Technical Support ................................................................................................................................. 48

RMA Policy ....................................................................................................................................................... 48

Technical Support ............................................................................................................................................. 48

Standard Terms And Conditions Of Sale .......................................................................................................... 48

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Declarations

Warnings

Voltage: The lightning flash with arrowhead symbol, within a triangle, is intended to alert
the user to the presence of dangerous voltage within the inside of the product that may
be sufficient level to constitute a risk of electric shock to persons.

Instruction: The exclamation point, within a triangle, is intended to alert the user to the
presence of important operating and servicing instructions in the literature
accompanying the Terminal.

Disclaimer

No part of this publication may be reproduced, or transmitted in any form or by any
means without the written permission of Control Module, Inc. The information described
by this publication is specifically intended for use by customers and resellers of Control
Module Data Collection products and data collection systems and only for use with
Control Module Data Collection products and data collection systems.

Genus is a registered trademark of Control Module, Inc. Other brands and names
contained in this document are the property of their respective owners.

The information in this manual is subject to change without notice and does not

Genus G2 User Manual

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© Control Module, Inc. 2016. All Rights Reserved.

represent a commitment on the part on Control Module, Inc.

FCC Compliance

The Control Module Model Genus G2 Time and Attendance Terminal conforms to the requirements
of FCC PART 15, SUBPART B, CLASS A, 2004 for radiated and conducted emissions without
modifications.

Note: This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at their own expense.

Servicing

Do not attempt to repair this product yourself. Opening or removing covers may expose you to
dangerous voltage or other hazards. Refer all servicing and installation to qualified personnel. Refer
to the Service & Technical Support section at the back of this document.

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Introduction

Welcome to Control Module’s Genus® G2 Data Collection Terminal.

The “Genius of Genus” is that it offers an intelligent Java programming language and enables

companies – for the first time – to realize the maximum potential of their workforce management
terminals, by using them as a powerful interface to connect highly customized applications and the
databases that fuel them. The Genus open and modular platform is designed to provide fast,
accurate, and reliable data collection for any industrial application. The Genus Terminal is ideal for
time and attendance, workforce management, employee self-service, shop floor data collection, and
access control. Genus is the intelligent and affordable decision for any organization.

Congratulations on your purchase!

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End Bell designed for
Proximity or Smartcard
readers

Reader 1

End Bell designed
for Barcode or
Magnetic slot
readers and/or
Biometric Fingerprint
Readers

Reader 0

320X240 Backlit Monochrome
Graphics Display

Invalid and Valid LED
Card Read Indication

Tactile Feedback
keypad includes user
programmable function
keys, numeric keypad,
direction keys and
parameter specific
function keys.

Softkeys align with software
screen prompts

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Genus G2 Terminal

Terminal features are labeled in the picture below for reference. Explanations of terminal features,
user interface, hardware specifications and connections follow. Items discussed in this user manual
apply to the Genus G2 Mark II Terminal.

Terminal Front

The User Interface

The user interface offers options for data entry into the Genus G2 Terminal through the 36-key ATM
style membrane keypad, softkey, function, navigation and user programmable function keys, and/or
internal card readers. User output is via a 320X240 backlit blue graphic LCD display. The terminal
also has the capability to produce multiple sound tones to help guide the user.

A Web Browser Interface is integrated with the Genus G2 Terminal to allow changes to configuration
files, data viewing and development interface updates. Some items overlap between the Offline setup
and the Web Browser Interface. Individual settings that do overlap are indicated by the WBI icon
within this document.

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Terminal Features

Memory Configuration Contains 32 MB of dynamic memory, 2 MB of non-volatile memory for data

retention, and 40 MB of Flash memory for program storage.
Programmability Designed to be a Java-capable embedded data collection platform. Users can

create, load, and execute PersonalJava-compliant applications that utilize existing OEM classes for
display, keyboard, biometric, barcode, magnetic, proximity, and smartcard (Mifare, iClass). A
software development kit (SDK) is available separately that provides development documentation,
development support, and samples for the use of the OEM classes.

Host Interface Includes a dedicated Ethernet port for connection to 10/100 Ethernet networks. DHCP
or Static IP address configuration is supported.

Display Equipped with a 320 x 240 graphic blue LCD display. The display provides a blue
background with optimized white character presentation for clarity. The full alphanumeric character
set and graphics are supported.

Keypad Equipped with a 36-key ATM style tactile response membrane keypad. The keys are divided
into four groups: numbers, functions, navigation, and programmable keys. Keys positioned next to
the display align with softkeys for ease of use.

Power Uses a 20 VDC 1 amp power pack to power the terminal. The power pack is UL listed and
CSA certified.

Audio Annunciator Programmable with variable tone and duration capability.

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Product Specifications

Keypad – with local buffering

10 Numeric Keys, (0 through 9)
8 Function Keys (F1 through F8)
Clear and Enter Keys
Navigation Keys for cursor position and network parameters, alpha characters

and special symbols.
8 Softkey aligned keys
4 Parameter Edit keys, Delete, Select, Backspace and Tab

Display

320 x 240 Graphics Blue LCD Display

Media Readers
2 Internal reader ports

Magnetic Track 1 and 2
Barcode Code 39 and code 39 full ASCII, Interleaved 2of5, Code 128
Proximity allows up to a 99 bit badge (HID, MOTOROLA)
Smartcard (Mifare, iClass)
Biometrics (Fingerprint)

Beeper

Variable duration monotone beep
Variable duration warble beep
Emit a series of beeps

Host Interface

10/100 Ethernet

LED

Two Status (red, green)

Power Requirements

20 -30VDC, 3W

Environmental

Operating 0°to 50°C (32° to 122°F)
Storage -20° to 70°C (-4° to 158°F)
Humidity 0 to 90 % non-condensing

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Storage Device

Memory size

Location

‘\flashdisk’

40 Mbytes

Seldom write, frequent read.
Used for firmware, user
applications, and application data.

‘\ramdisk’

2 Mbytes

High read/write usage. Data is
preserved through power loss.
Often used for transaction
(punch) storage.

‘\scratchdisk’

5 Mbytes

High read/write usage.
Temporary file storage. Not
preserved through power outage.

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File System Specification

The terminal provides file systems on different hardware devices. Instead of using the common
alphabet notation for file system devices (‘A:’, ‘C:’), the Genus terminal identifies the file storage
devices as:

The Genus Terminal uses the ‘\ramdisk’ location to store transactions. This location has
approximately 1MB of storage available for transactions (punches). Refer to the reference section for
Calculating Number of Transactions That Can Be Stored.

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Ethernet Port

The Ethernet port supports the 10/100BASE-T
network connections. It is located on the
backplate of the terminal and connects directly to
CAT-5 cable.

Connector: 8 position RJ45.
Pinouts:

1 = Receive + 5 = Input Power
2 = Receive – 6 Transmit –
3 = Transmit + 7 = GND
4 = Input Power 8 = GND

Power Port

Power is supplied to the terminal via a standard

5.5 mm (2.5 mm ID) Barrel Jack on the backplate
of the terminal.

Connector 5.5 mm (2.5 mm ID) Barrel Jack
Pinouts:

1 = +20V to 30VDC
2 = Power Ground

Power

Off Line/On Line

Terminal Connections

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UPS Options

UPS 2050-012

The Genus G2 Terminal provides UPS options.

UPS Module. The 2050-012 module provides backup
power to the Genus G2 terminal, and integrated readers
and communications options in the event of a main power
failure and brownout conditions.

Battery. The 2050-012 module uses a Ni-Cd 8-cell
arrangement (9.6V @ 1000 mAh) to provide DC backup
power to the processor and I/O modules. It has a wide
charging voltage range (+15VDC to +24VDC
unregulated). The battery will have a full charge after 20
hours at a trickle charge rate.

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Installation

The installation process proceeds with the bulleted items below. All installation steps are discussed in
the IG3000 Installation Guide, however, follow only those that apply to your installation requirements.

 Wall Mount Installation & Recommended Height
 Ethernet Connection
 Power and UPS Connections
 Close & lock the Terminal and Store the Key

Power Up

Once installation is complete and the terminal is plugged in, several displays with the following
messages appear in sequence during the normal G2 Terminal power-up process. In addition, during
power-up, the Genus G2 terminal executes an internal firmware test.

Genus Loader Display

Genus Loader will display with program and version numbers at the top of the screen.

For more information on the Loader Setup, refer to the reference section in this document.

Power-On Diagnostic Display

Genus G2 will display with program and version numbers at the top of the screen.

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Online Mode

Following power-up, the terminal has completed the boot process and transitions to a Java application
that begins its functionality and data collection as defined by the user. Online Mode is the terminal’s
operational, default setting with the switch on the terminal’s backplate set in the right position.

If no user-defined program has been loaded, the terminal will display the CMI reader setup
application. Refer to Loading a Customer Defined Java Application in the Reference section of this
document.

Offline Mode

The Genus G2 terminal offline mode is utilized for initial setup and when any of the following options
require a change: communications, readers, security, time/date, terminal maintenance and terminal
administration. To enter Offline Mode, move the switch located on the backplate of the terminal to the
left position prior to power-up. This will reset the terminal and enter Offline Mode.

Note: If a transaction build is in process when the terminal is switched between

modes, this data will be lost.

The normal power-up displays will occur until the Starting:Setup displays message appears, followed
by the Terminal Information screen. This provides basic terminal hardware information. At this point
the terminal stops and waits for keypad entry, as shown below, unless a PIN number has been setup,
then the terminal will request a PIN.

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Programmable
Function Keys

Used to setup
Terminal
Parameters

Direction keys allow
user to scroll through
menus

Numeric keypad

Clear and Enter keys
are display specific.

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Menu Options in Offline Mode

Main Main Terminal Information screen
PIN Security PIN
Net Network Setup, includes option for WiFi
Telnet Telnet port settings
Time Time, Format, Time Zone settings
Reader Reader setup
Maint Maintenance
TAdmin Terminal Administration
DUN Dial-Up Network settings
WEB Web Browser Interface setup

Note: The Genus API provides the option to add user-defined Setup Mode functions to the existing

menu options.

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Left and Right
Arrows

Advances through menu selections located at the bottom of the display.

Tab

Advances through all parameters displayed, and returns to the menu
selections located at the bottom of the display.

Delete (DEL),
Backspace (BS)

Edits at cursor location.

UP and Down
Arrows

Scrolls through available options at parameter location.

Clear

Suspends entry and returns to a previous display.

Active Keypad in Offline Mode

The keypad is used to set terminal parameters and input data. Key activity works differently
depending on the current display parameters.

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User Operational Displays

This section provides descriptions, additional information, and key activity for each menu option.

Setup PIN

Personal Identification Number (PIN) is used for security to prevent unauthorized entry into Setup
Mode.

1. From the options at the bottom of the display press to advance to and highlight PIN .

2. Press to highlight PIN field.

3. Use the numeric keypad to enter PIN.

The PIN field accepts <= (less than or equal to) 20 characters and is masked.

4. Use (backspace) or keys as needed to delete part of the field or to
erase the entire field.

5. Use to highlight and press to save settings.
Note: Step 5 must be used to accept the erased PIN field.

6. Use to return to the Main Menu at the bottom of the screen.

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Network Setup

Use Network Setup to configure the terminal’s network parameters, including DHCP, IP address,
gateway, subnet mask, DNS servers, and telnet menu.

1. From the options at the bottom of the display press to advance to and highlight Net .

2. Press to advance to and highlight the enable DHCP field.

Enable DHCP Turns on the terminal’s ability to obtain an IP address automatically

from a DHCP server on the local network.

3. Press to check for enable or uncheck for disable DHCP.

4. Press to advance to and highlight the enable TFTP field.

Enable TFTP enables a TFTP interface to the Terminal.

5. Press to check for enable or uncheck for disable TFTP.

6. If DHCP is not enabled, use to advance through the remainder of the Network setup
parameters. If DHCP is enabled, go to Step 10.

7. Use the arrow keys for cursor position in the network parameter octets.

8. Use the arrow keys and numeric keypad to change settings for IP, Gateway,

Primary DNS and Secondary DNS.

Terminal IP Used to specify a static IP address.
Subnet Mask Used to specify a subnet mask for the terminal.

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Gateway IP Used to specify a gateway address for the terminal. This entry is

Apply

optional if the terminal does not need to communicate with devices
outside the immediate subnet.

Primary DNS Used to specify a primary Domain Name Server (DNS). This entry is

optional if the terminal does not need access to DNS services.

Secondary DNS Used to specify a secondary Domain Name Server (DNS). This entry

is optional if the terminal does not need access to DNS services.

9. Use arrow keys to change Subnet.

10. Use to highlight and press to save settings.

11. Use to return to the Main Menu at the bottom of the screen.

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Telnet Setup

Establishes the settings for the Telnet interface to the Terminal.

1. From the options at the bottom of the display press to advance to and highlight Telnet .

2. Press to advance to and highlight enable Telnet.

Enable Telnet enables the Telnet interface to the terminal.

3. Press to check for enable or uncheck for disable Telnet.

Note: If Telnet is disabled, skips to the button

4. Press to highlight Port field.

5. Use the numeric keypad to enter port number.

Telnet Port is used to select a port to listen on for Telnet configuration.

6. Press to highlight Password field.

7. Use the numeric keypad to enter password.

Telnet Password sets up a password for the telnet configuration.
Note: This PIN password differs from the Offline mode PIN.

The Password field accepts <= (less than or equal to) 20 characters and is masked.

8. Use (backspace) or keys as needed to delete part of field or to
erase the entire field.

Note: Step 9 must be used to accept the erased Password field.

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9. Use to highlight and press to save settings.

10. Use to return to the Main Menu at the bottom of the screen.

Note: You will need restart the terminal for Telnet changes to take effect.

See the Reference Section in this document for additional Telnet information.

Restart the Terminal

If done with setup in offline mode, ensure there is power to the terminal and simply switch the
offline/online switch to online, which will reboot the terminal.

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Time Setup

Time

1. From the options at the bottom of the display press to advance to and highlight Time .

2. Press to highlight the hour field (Time is set to a 24-hour clock).

3. Use the (backspace) key twice to delete the hour and enter the new hour (HH) using the

numeric keypad.

4. Press to highlight the minute field.

5. Use the (backspace) key twice to delete the minutes and enter in new minutes (MM)

using the numeric keypad.

Date- Month

6. Press to highlight the Date field.

7. Press to enter the calendar.

8. Press to highlight backward or forward arrows for month direction, at the top of the

screen.

9. Press to move between the months.

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Date- Day

10. When in the correct Month, Press or to advance to and

highlight the new date.

11. Press to accept the highlighted day date.

Date- Year

The year can be edited in the date field, however if the slash separator is deleted by
Mistake, return to Step 10 to recover the date format.

12. While in the date field, use to delete and use the numeric keypad to change the year.

Time Zone

13. Press to highlight the Time Zone field.

14. Press to enter the Time Zone option list.

15. Use the arrows or to highlight an appropriate Time Zone from the

option list.

16. Pressing exits from the time zone option list and returns to the Time Zone field.

17. Use to highlight and press to save settings.

18. Use to return to the Main Menu at the bottom of the screen

Note: You will need to restart the terminal for the Time Zone change to take effect.

Restart the Terminal

If done with setup in offline mode, ensure there is power to the terminal and simply switch the
offline/online switch to online, which will reboot the terminal.

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Reader Setup

1. From the options at the bottom of the display press to advance to and highlight Reader.

2. Press to highlight the active field for Reader 0, Reader 1 or Reader 2.

Reader 0 corresponds to the internal connection for Barcode or Magnetic readers

located on the right side of the G2 Terminal when looking at the Terminal
front.

Reader 1 corresponds to the internal connection for Proximity or Smartcard readers

located on the left side of the G2 Terminal when looking at the Terminal
front.

Note: Reader 1 can also correspond to the external reader port when

configured for Proximity or Smartcard readers. For questions
regarding the configuration of an external reader, contact CMI’s
Technical Support.

Reader 2 Not used at this time.

Note: Biometric reader configuration is handled separately after the barcode section.

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Barcode Format options include

Definitions

None

NO CODE

CODE 39 NO CHECK

Standard Set, no check digit

CODE 39 CHECK NO TRANS

Standard set, check digit computed but not transmitted

CODE 39 CHECK TRANS

Standard set, check digit computed and transmitted

CODE 39 ASCII NO CHECK

Full ASCII, no check digit

CODE 39 ASCII CHECK NOT TRANS

Full ASCII, check digit computed but not transmitted

CODE 39 ASCII CHECK TRANS

Full ASCII, check digit computed and transmitted

I2OF5 NO CHECK

No check digit

I2OF5 CHECK NOT TRANS

Check digit computed but not transmitted

I2OF5 CHECK TRANS

Check digit computed and transmitted

CODE 128 NO CHECK

No check digit

CODE 128 CHECK NOT TRANS

Check digit computed but not transmitted

CODE 128 CHECK TRANS

Check digit computed and transmitted

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Barcode Setup

1. Use to select type of reader (Barcode, Proximity/Wiegand, Magnetic, or None).

2. Press to configure Barcode reader. The following screen displays.

The box to the right of the first format will be highlighted.

3. Press to go to a list of barcode formats.

4. Press to highlight a barcode format.

5. Press either or to save and return to the previous Barcode Setup screen.

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6. Press to highlight the Length Qualifier field.

7. Press to highlight a Length Qualifier.

Length Qualifier options include = (equal) or <= (less than or equal).

8. Press to highlight the Length field.

The Terminal accepts up to 32 characters in the length field.

9. Use to delete the field and use the numeric keypad to enter a new value.

10. Press to scroll through the remainder of the fields and select up to five barcode

formats for testing.

11. To cancel changes, press to advance to and highlight Cancel .

12. Press to cancel and return to the Main Reader Setup screen.

13. To accept changes, press to advance to and highlight Apply .

14. Press to apply your changes and return to the Main Reader Setup screen.

15. On the Main Reader Setup screen (0, 1, 2), press to advance and highlight Apply

and press to save settings.

16. Press to return to Main Menu at the bottom of the screen.

Note: When the Barcode reader is tested while in Offline Mode, the data will be visible below the

“Swipe badge to test reader” prompt.

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Proximity/Wiegand Setup

1. Press to highlight the active field for Reader 1.

2. Use to set the type of reader for Proximity Wiegand.

3. To accept changes, press to advance to and highlight Apply, and

press to save settings.

4. Press to return to Main Menu at the bottom of the screen.

Note: When the Proximity reader is tested while in Offline Mode, the data will be visible after the

Proximity prompt. Proximity data location is shown below

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Biometric Reader Setup

1. Press to advance to and highlight Enable Biometric Reader.

2. Press to check for Enable or uncheck for Disable Biometric Reader.

3. Once Enable Biometric Reader is checked, press to setup a biometric reader. Loading

Biometric Information will display followed by Biometrics Setup.

Press Enter to test the reader. Then following instructions for confirming enrollment, verifying,
and/or deleting. The enrollment occurs for badge number ‘1’. If someone is already

enrolled under that ID, the templates will be erased.
Note: The Com4 setting is the Biometric reader default and should remain as is.

Messages from firmware tests on the Biometric reader, calibration attempts, and com port
configurations are displayed under the Configured Com Port section of the screen.

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4. Press to advance to and highlight Apply.

5. Press to test the reader.

Messages from the reader test may either prompt the user or provide information.
These messages are as follows:

Place Finger on Sensor...

Finger enrolled, Remove Finger
Place Finger on Sensor...
Finger Verified, Remove Finger
Template Deleted.
Test Passed!
Test Failed!

6. Press to calibrate the reader.
Messages from the reader calibration may also prompt or provide information.
These messages are as follows:

Calibrating Please do not touch sensor

Calibration Successful
Calibration Failed

7. Choose a Configured Com Port by using the arrow keys.

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Messages from Com Port changes are as follows:

Connecting to reader...

Connection attempt failed!

8. Press to highlight Apply .

9. Press to save and return to the previous screen.

10. Or press to exit

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System Maintenance

From the options at the bottom of the display press to advance to and highlight Maint .

Note: Test Com Port is not used at this time.

Clear RAM

Clear RAM will clear the ‘\ramdisk’ transaction files currently residing in the terminal.

1. Press to highlight Clear RAM.

2. To clear RAM press .

Note: A WARNING screen displays confirming that all data will be lost.

3. Press to continue or to cancel.

Note: Clear RAM requires a reboot to erase the contents of the \ramdisk.

Clear Flash

Clear Flash will clear the ‘\flashdisk’ on the terminal erasing everything except Classes.jar,

App.jar, Lib1.jar, Lib2.jar, Lib3.jar, and Genus App.

1. Press to highlight Clear Flash.

2. To clear Flash press .

Note: A WARNING screen will show confirming that all data will be lost.

3. Press to continue or t cancel.

Use to return to Main Menu at the bottom of the screen.

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TAdmin Setup (Enable/Disable only)

Terminal Administration is used to configure host-side software and communication connections. This
is only required when working with CMI’s TAdmin host software.

1. From the options at the bottom of the display press to advance to and highlight TAdmin .

2. Press to advance to and highlight enable TAdmin.

3. Press to check to enable or uncheck to disable TAdmin.

4. If TAdmin is enabled, use to advance through the remainder of the fields.

Server IP

1. Press to highlight Server IP.

2. Use to move the cursor within and between the octets. can also be used to move

the cursor between the octets.

3. Press or to delete at the cursor location.

4. Use the arrows or numeric keypad to enter new values.

Server Port

1. Press to highlight Server Port.

2. Use to delete the field and use the numeric keypad to enter a new value.

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Local Port

1. Press to highlight Local Port.

2. Use to delete the field and use the numeric keypad to enter a new value.

Mode

There are two Mode options available, Online or ONOFF. Online Mode will attempt to transmit
transactions to the host as they occur. If they fail, they are not stored. ONOFF Mode will store the
transactions until it successfully transmits them to the host.

1. Press to highlight Mode.

2. Use the arrow keys to choose mode from ONLINE or ONOFF.

DUN (Dial Up Network) Connection

TAdmin DUN Connection provides a link to a list of alias connection settings that have been assigned
under the Dial Up Network Setup section.

1. Press to highlight DUN Connection.

2. Press to choose from the list of DUN connections.

3. Press to return to TAdmin setup with no changes.

4. Press or again to choose DUN connection.

5. Press to highlight and press to save settings.

6. Press to return to Main Menu.

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Dial Up Networking Setup

Select New/Existing

Creates a DUN parameter set under an Alias name to be used with TAdmin.

1. Press to advance to .

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2. Press to access DUN aliases.

3. Use the arrow key and to edit an existing DUN Alias or to create a NEW DUN.

Note: Step 3 will return to the Dial Up Networking Setup screen pictured above.

4. To delete, use the to advance to Delete Current and press to delete the current

DUN Alias displayed.

5. Otherwise, the Alias field is highlighted and ready to edit.

6. Use or to edit the field as needed and the numeric keypad to enter a new value.

7. Press to highlight the Username field.

8. Use or to edit the field as needed and the arrow keys to insert

alpha and special characters.

9. Press to highlight the Password field.

10. Use or to edit the field as needed and the arrow keys to insert

alpha and special characters.

11. Press to highlight Phone Number field.

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12. Use or to edit the field as needed and the numeric keypad to enter new value.

13. Press to advance to and highlight and press to save settings.

14. Press to return to Main Menu.

Note: Modem parameter configuration can be found in the Genus API Documentation.

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Web Setup

Web Setup enables communication for Web Services on the Terminal, and between the host system
and the Terminal.

Note: Settings for the Web Browser Interface can be configured in Offline Setup at the terminal or

through the Web Browser to the terminal IP.

1. Press to advance to the Web Settings.

2. Press to check to Enable or uncheck to Disable the settings.

3. To accept changes press to advance to and highlight

4. and press to save settings.

Enable Web Pages (HMI) - This option enables the terminal's web configuration interface allowing an
individual to remotely manage a number of options in the terminal via a web page. For more details
on using the web configuration interface, please see the Web Browser Interface section of this
document.

Enable Web Services (MMI) - This option enables the terminal's web services functionality. When
enabled, the terminal will allow the use of built-in web services functions called by a host.

Enable Host Web Services - This option enables the terminal's ability to use web services on a host
computer. When this is enabled, the terminal will attempt to connect to the configured URLs to send
and receive data, including transactions. While this enables the feature at the terminal level, the
terminal application must utilize these features.

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Web Browser Interface

The web browser interface provides system administrators with the ability to remotely login, view and
change system parameters and settings on the Terminal.

Navigation hierarchy:

 Home page (Genus Administration)
 Network Setup
 Web Service Setup
 Data Maintenance
 Debugging

Logon

Provides verification and session management requiring a user name and password before allowing
access to system functions. The logon screen displays a prompt screen for a username and
password. A limit to the number of logon attempts from the same machine over a period of time will
restrict brute force password attacks. For the sake of simplicity, there is only one administrator
account.

Username and password are generic by default and should be changed for future sessions of the
Terminal Web Browser Interface. Username and Password are not case sensitive.

Username: Admin
Password: Pass

Note: A Web Browser Interface session will continue until there is either a timeout after 10 minutes of

inactivity or will become invalid if the terminal is rebooted. Close the Web Browser and re­open to start a new session.

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 Current Time

 Application Version (App.jar)

 Time Zone

 Library Filenames (Lib1.jar, Lib2.jar, Lib3.jar)

 Terminal memory (RAM)

 CMTML File Version

 Genus Version

 Enable Web Browser & Service Interfaces

 Classes Version (Classes.jar)

 User name and ‘*’ encoded password

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Home Page – Genus Administration

Once logged in to the terminal, the Genus Administration home page is displayed. The Genus
Administration page displays the following information as retrieved from the current Terminal session
or as used during a previous session and retained in the browser.

Current Time

The Current Time and date displayed is normally set by the host and cannot be changed in the Web
Browser Interface.

Time Zone

The Time Zone is normally set during Terminal setup and cannot be changed in the Web Browser
Interface.

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Total RAM

The Total RAM displayed refers to the total amount of dynamic RAM available for program execution.
Free RAM refers to the amount of dynamic RAM remaining at that point in time.

File Versions and Fields

The fields adjacent to the Genus Version, Classes Version, Application Version, Lib 1, 2, 3 and
CMTML File Versions are editable fields that accept a URL to point to a new version of that file
represented. The Reload button uses the URL to retrieve the new file and loads it to the Terminal. A
URL example could be as follows: www.example.com/genus. More than one file can be reloaded
during a session. When all reloads are complete, the Terminal can be rebooted by selecting the

Reset Terminal button at the bottom of the Genus Administration page.

Web Server Configuration

The Web Server Configuration Section has two settings: Enable/Disable Web Browser Interface and
Enable/Disable Web Service Interface. The Enable Web Browser Interface is enabled by default and
the checkbox is checked. The Enable Web Service Interface setting is independent of the Browser
and is disabled by default. The checkbox is not checked.

Note: Both Settings Enable Web Browser Interface and the Enable Web Service Interface can also

be set through the Web Setup in Offline mode on the Terminal.

User Name and Password

Username and password fields are provided and should be changed from the Username and
Password defaults configured on the Terminal. Username and Password is not case sensitive.

Port

Port is the default (web port) TCP port for the Web Browser Interface.

Save Settings Button

Settings changed on the Genus Administration page are saved to the Terminal when this is selected.

Reset Terminal

This is required to have new settings take effect. Some settings may take some time to complete. If
the Terminal is reset, the Web Browser should also be closed and restarted to pick up any new
settings. Settings should be saved prior to resetting the Terminal.

Logout

Will logout from the current session. If changes are made on the Genus Administration page and not
saved, they will be lost during logout.

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 DHCP enable/disable - check box

 Telnet port – text input

 IP Address – text input

 Telnet password– text input

 Subnet mask – text input

 TFTP enable/disable - check box

 Gateway – text input

 Checkbox to enable/disable TAdmin

 Primary DNS – text input
 Secondary DNS – text input

 Checkbox to enable/disable Web Service

Description Language (WSDL) response

 Telnet enable/disable - check box

 A button to Cancel or Save settings

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Network Setup

The network setup screen provides standard network setting fields to allow administrators to configure
the terminal’s network parameters. All settings on the Network Setup page, except Enable WSDL,
correspond to the Offline Setup menus in the Terminal.

Network parameters include:

Note: If DHCP has been enabled, the IP address is filled in by the DHCP server. Subnet Mask,

Gateway, Primary and Secondary DNS will not be available to change.

Note: The Telnet Password/Pin can only be 20 characters. If longer, the Password/Pin will be

truncated.

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 URL

 Bulk transaction count

 URN

 Proxy URL

 Logon credentials (username and password)

 Proxy - Port

 Discovery URL

 Proxy Username and Password

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Web Service Setup

The Web Service Setup screen provides system administrators with the ability to reconfigure the
Terminal settings for host-side web service. This page provides a listing of all configuration
name/value pairs with the ability to edit, add, or remove entries.

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Enable Web Service

This setting will enable the Web service setup for the host side. The Enable Web Service corresponds
to the Enable Host Web Service option in the Offline Setup on the Terminal.

Discovery URL

The Discovery URL is the URL the Terminal will use to download its web service connection
information. This URL should return the web service configuration information. For more information,
please review the Genus Web Services Developer’s Guide.

Bulk Transaction Count

This setting defines the number of transactions sent to the host in an XML message.

Data Maintenance

The Data Maintenance screen provides directory browsing and Record Management System (RMS)
browsing that would generally be used for support or development. The following pages provide
sample screen shots for Directory Listing, Thread Listing, Application Log, and the Transaction Log.

RMS Table Listing

The RMS Table Listing is located on the ‘\flashdisk’ and provides access to data tables that are set up
by user applications.

The data field adjacent to RMS Table Listing is for the table name and is case sensitive. If a large
table is requested, it may take a few minutes to load. Select Show Table once the table name has
been filled in.

Clear Flash

This will clear the ‘\flashdisk’ on the terminal, erasing everything except Classes.jar, App.jar, Genus
App, Lib1.jar, Lib2.jar, and Lib3.jar. This is also available in the Offline Setup mode of the Terminal.
A warning message for loss of data will display if the Clear Flash button is selected.

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Clear RAM

This will clear the ‘\ramdisk’ on the terminal, typically erasing transaction data.
A warning message for loss of data and transactions will display if the Clear RAM button is selected.
Note: After a Clear RAM, the Terminal requires two complete power cycles for this command to be

effective. This requires removing the power to the Terminal, then re-connecting power and
waiting until the Terminal completely cycles back to its power-on state.

Directory Listing

The Directory Listing allows you to view files and directories that currently reside in the ‘\ramdisk’ on
the terminal. This is a sample directory. Your directory list may differ.

Thread Listing

The Thread Listing will display all active threads in the Terminal that are currently running. This is a
sample screen. Your display of active threads may differ.

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Application Log

The Application Log will display any application starting messages and critical system messages.

Transaction Log

The Transaction Log displays the type, name, date and timestamp for each transaction that occurs
and are currently stored in the data queue. Up to 50 transactions can be displayed per page.

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 Enable/disable debugging

 Max Debug Storage (bytes)

 Debug Level

 Storage Limit Action

 Max Debug Time (hours)

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Debugging

The Debug Setup page allows an administrator to enable application and system debugging.
Configurable options:

Note: The default location for the debug file is \ramdisk\errors.txt

Debug Level

This setting defines the minimum level of messages that will be logged. This only affects terminal
applications that utilize the debug levels. Debug messages without levels are always stored. The
debug priority levels include (Low, Medium, High, Severe) to write to the file.

Maximum Debug Time

This sets up the maximum amount of time in hours (x number of hours) to allow debugging to run.
When the time is reached, debugging is stopped. If set to zero, 0 = infinite. If the Terminal is
rebooted at any time, the debugging will stop.

Maximum Debug Storage

Specify the max size of the debug file in bytes, at which point the action taken is determined by
Storage Limit Action. If set to zero, it will continue to write until the ‘\ramdisk’ of the Terminal is full.

Storage Limit Action

Determines whether to Overwrite or to Stop Debugging when the Maximum Storage Bytes value has
been reached.

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Troubleshooting Terminal Issues

Terminal Issue

Possible Causes

Resolution

Terminal does not power on.

No Power to the terminal.

Verify power cable is connected
to terminal. If a UPS is
included, verify power is
connected to the UPS and the
power cable from the UPS is
connected to the Terminal.

Loader screen does not display;
only the copyright screen then it
goes blank.

Loader is missing or has
become corrupt.

Refer to the Service and
Technical Support section in
this document.

Default loads all the time after
Loader.

Genus executable has become
corrupt or needs to be
programmed.

Reload Genus to the terminal.
Refer to Steps to Re-Program
Genus Firmware section in this
document.

Terminal stops at “Initializing

network.”

Terminal is searching for DHCP
and/or Network connection is
not available.

Wait at least 3 minutes. Make
sure your network cable and
switch are connected and
working properly.

Terminal displays “Serial

Loader Mode.”

Terminal does not have a
usable copy of Genus or
Default.

Refer to the Service and
Technical Support section in
this document.

Terminal displays “Error

opening Classes.jar.”

Terminal does not have the
Classes (or API) loaded.

Reload Classes to the terminal.
Refer to Steps to Re-Program
Genus Firmware section in this
document.

Terminal displays “Error

opening App.jar.”

Terminal does not have an
application loaded.

Load Application to the terminal.
Refer to Loading a Customer

Defined Java Application

section in this document.

Terminal displays “Error

initializing RAM File System.”

The SRAM on the memory
board could be failing.

Refer to the Service and
Technical Support section in
this document.

Terminal displays “Error
initializing RTC.”

The Real Time Clock is not
functioning.

Refer to the Service and
Technical Support section in
this document.

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Reference

Steps to Re-Program Genus Firmware

In the event an update becomes available for the Genus terminal, the firmware can be updated in the
field.

The following items are required to re-program Genus firmware:

 Genus terminal to be programmed, connected to the network
 The IP address of the Genus terminal
 Computer / laptop connected to the network and able to PING the data terminal
 Genus firmware

Genus (“System”) file update:

The Genus terminal application makes use of CMI Java classes and interfaces in the CMI Genus API.

tftp –i <ip address> PUT Genus \flashdisk\Genus

(Note: Genus file name may be versioned (e.g. g2_3_3_12)

Classes (API) update:

The classes file is specific to your terminal type (G1 or G2). Check the release notes or other
documentation provided with the updated files to confirm the name of Classes.jar (may be GI.jar or
GII.jar).

tftp –i <ip address> PUT Classes.jar \flashdisk\Classes.jar

Note: The terminal will reboot after replacing the Genus or Classes files.
Wait until the terminal reboots before sending additional files.

Confirming Updates:

To confirm that the Genus and/or Classes update(s) took place, follow the steps below:

1) Place the terminal in Offline mode.

2) Locate the “Terminal Information” screen.

3) Check “API:” to find Classes version.

4) Scroll to “Program Version:” to locate Genus Version.

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Loading A Customer-Defined Java Application

This application runs on the terminal and handles both a user interface and any backend processing
or communication. This is created by the user of the terminal, a value-added Reseller, or CMI.

tftp -i <ip address> PUT <myapp.jar> \flashdisk\App.jar

where <myapp.jar> is the local name of the user-created Java application.

Important Note: The terminal will reboot after sending the file above.
Refer to the Genus Software Development Kit (SDK) for more information on creating terminal

applications.

Loader Mode

This application is available as of version V2.02.04 of the Genus Terminal firmware and provides
access to terminal network settings when communication to the Terminal has been compromised.

To access the Loader Mode as the terminal
powers on, press the key when the
Terminal displays the LOADER SETUP screen
as shown. The Loader network settings will follow.
The Terminal retains the IP address that was

stored and will display this in Loader Mode.
If DHCP had been set, the IP address would
display as all zeros in the octets.

Pressing will zero out the octets.
Use 0-9 and the keys to advance

and return between octets.

Press to advance to the next network setting.

Subnet mask requires to keys to advance to
the next octet.

Press F1 (Yes) to force the default to load.
Press (No) to cancel.

If the server cannot be found, the Terminal will display the Server not found message, followed
by the prompt to enter a new TFTP server IP.

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Calculating Number of Transactions That Can Be Stored

The number of transactions that can be stored is determined by the size of the transaction. Each
transaction minimally has 45 bytes as header data and up to 4KB of transaction data.

A transaction looks as follows:

[45 Bytes – Header] [Up to 4KB Data]

To calculate the number of transactions that can be stored, you can use the following calculation:
1,048,576 / (45 + <data length>)
For example, if you were using 10-digit badges, the calculation would appear as follows:
1,048,576 / (45 + 10) = 19065

Telnet Session

A Telnet session can be established with the Genus Terminals. Once established, the general
network parameters are available to update.

Selection 2 below: The Change Application Status, applies to the user-generated application program
running on the Genus Terminal.

Selection 6 below: The Maintenance option requires a password and the user should contact the CMI
Technical Support department before choosing this option.

Options 7-9 are straight forward as listed in the Telnet menu selections.

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Service & Technical Support

RMA Policy

Return Material Authorization (RMA) Procedure: The CMI Service Center assigns an RMA number
for all products returned for service. If you have a product that requires service, please contact the
CMI Service Center at 1-800-527-4998 or 860-253-4218.

The CMI Service Center provides various service options:

 Maintenance – Annual (five day in-house turnaround)
 Time & Material – Three options (two, five and 10 day turnaround)

The following information is required to process the return:

 Model and serial number of product
 Brief description of problem
 Name and telephone number of technical contact
 Customer’s return address
 Customer’s billing address

After an RMA# is issued, please return the product to the address below in a shock-proof package to
the CMI Service Center. Please ensure the RMA# is clearly marked on the outside of the package
and ship to:

CMI Service Center
89 Phoenix Avenue
Enfield, CT 06082
Attn: RMA# _____________

Returned products cannot be processed without an RMA number.

Technical Support

CMI’s Technical Support Number: 888-753-8222 can be reached during the following hours of
operation: M-F, 8:00 A.M. – 4:30 P.M. EST excluding holidays.

Standard Terms And Conditions Of Sale

For Standard Terms and Conditions, and Warranty information:

http://controlmod.com/technical-support/order-terms/

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