Control4 C4WALL5G User Manual
7" and 10" T3 Series In-Wall Touch Screen
Installation Guide
Supported models
• C4-WALL7-BL 7" T3-7 In-Wall Touch Screen, Black
• C4-WALL7-WH 7" T3-7 In-Wall Touch Screen, White
• C4-WALL10-BL 10" T3-10 In-Wall Touch Screen, Black
• C4-WALL10-WH 10" T3-10 In-Wall Touch Screen, White
Introduction
The Control4® T3-7 (7") and T3-10 (10") In-Wall Touch Screens
oer complete system control in an elegant and compact design.
The touch screens are equipped with a full capacitive screen,
audio and video Intercom (with the built-in camera) using SIP,
and more.
This touch screen works great in either new construction or
retrofit installations. For power and network connectivity, choose
from three options:
• Ethernet with PoE—The Ethernet network connection is
provided through the PoE Injector. No additional wiring is
needed.
• Ethernet with AC—Connect the touch screen to one of the
RJ-45 LAN ports on the gateway/router using the RJ-45
Ethernet cable. AC power is used to power the touch screen.
• WiFi with AC—The internal WiFi will communicate with the
LAN’s WAP. If the LAN has a WAP set up, no additional
network wiring is needed. AC power is used to power the
touch screen.
Note: 802.11b is not recommended for Video Intercom.
We recommend using Wireless-N. See “Specifications”
and “Power and Network Installation Options” for more
information.
Accessories available for purchase
• PoE. Control4 Power over Ethernet Injector, sold separately
(AC-POE1-B).
• Back box options (sold separately)—Metal and plastic, for
new construction or retrofit installations.
• 7" and 10" In-Wall Touch Screen Back Box Kits - New
Construction
• 7" and 10" In-Wall Touch Screens Wall Box, New
Construction, Plastic (C4-NWB57C-P)
• 7" and 10" In-Wall Touch Screens Wall Box, New
Construction, Metal (C4-NWB57C-M)
• 7" and 10" In-Wall Touch Screen Back Box Kit - Retrofit
• 7" and 10” In-Wall Touch Screens Wall Box, Retrofit,
Plastic (C4-RWB57C-P)
• 7" and 10" In-Wall Touch Screens Wall Box, Retrofit,
Metal (C4-RWB57C-M)
For back box installation details, see:
• 7" or 10" In-Wall Touch Screen Wall Box Installation
Guide-New Construction
• 7", or 10" In-Wall Touch Screen Wall Box Installation
Guide-Retrofit
Box contents
• 7" or 10" T3-7/T3-10 In-Wall Touch Screen
• Power box (to power the touch screen) (005-00065)
• Two screws (to attach the power box)
• Touch Screen removal tool
• Four adhesive-backed foam pads
• Warranty card
11
Warnings
Warning! The touch screen must be protected by an
external circuit breaker or a fuse rated at 6A maximum
when used in Europe.
AVERTISSEMENT ! Pour réduire le risque du feu ou de
choc électrique, n’exposez pas cet appareil à la pluie ou
à l’humidité.
Warning! Do not place the touch screen near sources of
heat or expose to direct sunlight for an extended period
of time.
AVERTISSEMENT ! Ne placez pas l’unité près des
sources de chaleur ou exposition pour diriger la lumière
du soleil pendant une période prolongée.
Warning! Install in accordance with all national, state,
and local electrical codes.
AVERTISSEMENT ! Installez selon tous les national, état,
et codes électriques locaux.
Warning! This product generates heat. The room must
have adequate ventilation or the ability to dissipate heat
eectively.
AVERTISSEMENT ! Ce produit produit de la chaleur.
La salle doit avoir à ventilation proportionnée ou la
capacité d’absorber la chaleur ecacement.
Warning! This product must be grounded in accordance
with the National Electrical Code (NEC) requirements.
AVERTISSEMENT ! Ce produit doit être fondu selon les
conditions électriques nationales de code (NEC).
Warning! Use this product only in dry locations.
AVERTISSEMENT ! Employez ce produit seulement dans
des endroits secs.
Caution! This product is for residential use only.
AVERTISSEMENT ! Ce produit est pour à l’usage
résidentiel ou commercial seulement.
Caution! Do not use pens or sharp objects to navigate
or make selections on the touch screen. To select an
item or scroll through a list, use your fingertip.
AVERTISSEMENT ! N’employez pas les stylos ou les
objets pointus pour diriger ou pour faire des choix sur
l’écran. Pour choisir un article ou un rouleau par une
liste, employez votre bout du doigt.
Caution! Improper use or installation can cause
DAMAGE OF PROPERTY.
AVERTISSEMENT ! L’utilisation ou l’installation inexacte
peut causer DAMAGE DE PROPRIÉTÉ.
Important! Using this product in a manner other than
outlined in this document voids your warranty. Further,
Control4 is NOT liable for any damage incurred with the
misuse of this product. See “Warranty.”
Important ! Utilisant ce produit en quelque sorte autre
que décrit dans ce document vide votre garantie. De
plus, Control4 n’est pas responsable d’aucun dommage
encouru avec l’abus de ce produit. Voyez que «
Warranty. »
For more information, visit the Products pages at
dealer.control4.com
.
Specifications and requirements
Specifications
Model Numbers
Screen
Network
Power supply
Operating temperature
Storage temperature
Dimensions (W × H × D)
Weight (with mid-box)
Shipping Weight
Requirements
• A controller fully installed and configured with Control4
OS2.7.0 or later.
• Control4 7" or 10" In-Wall Touch Screen custom back box
installed. See “Accessories.”
• If using Ethernet with PoE power:
• Ethernet network installed and available that includes a
gateway/router/switch
• Control4 PoE Injector (model #AC-POE1-B) or another
third-party PoE Injector or switch (UL/ANSI certified).
• Two Ethernet CAT5/6 cables: (1) one that runs from the
Ethernet gateway/router/switch to the PoE Injector/switch
and (2) one that runs from the PoE Injector/switch to the
Ethernet connection in the touch screen’s back box.
• If using Ethernet with AC power:
• Ethernet network installed and available that includes a
gateway/router/switch
• Access to in-wall AC power (neutral connection required)
• One Ethernet CAT5/6 cable that runs from the Ethernet
gateway/router/switch to the touch screen
• A 14-gauge electrical wire long enough to pull between
the touch screen and the power source
• If using wireless with AC power:
• Wireless network (WiFi 802.11b/g/n) installed and
available with a wireless access point (WAP). Security can
be WEP, WPA/WPA2 PSK, 801.1x EAP, PEAP.
• Access to in-wall AC power (neutral connection required)
• A 14-gauge electrical wire long enough to pull between
the touch screen and the power source
C4-WALL7-BL, C4-WALL7-WH, C4-WALL10-BL,
C4-WALL10-WH
Resolution: 1280 × 800
Camera: 720p
Ethernet or WiFi (802.11b/g/n [2.4 GHz] / (802.11an
[5 GHz]
Security: WEP, WPA/WPA2 PSK, 801.1x EAP, PEAP
Notes: (1) Intercom usage. 802.11b is not
recommended for Video Intercom. (2) Wireless-N
is recommended for Video Intercom. Even with
Wireless-N, broadcasting to several devices will
degrade Video Intercom response time and
images. Broadcasting to additional devices will
further degrade performance. See “Wireless
Network Limitations.”
PoE (IEEE802.3af) 13 W peak
100-240VAC, 50/60 Hz
32 ~ 104˚F (0˚ ~ 40˚C)
4 ~ 158˚F (-20˚ ~ 70˚C)
7" model: 6.9" × 5.0" × 0.53" (175 × 127 × 13 mm)
10" model: 9.4" × 6.5" × 0.53" (239 × 165 × 13 mm)
Back box: 2.7" × 4.1" × 2.4" (68 × 104 × 61 mm)
Power box: 2.8" × 4.5" × 1.8" (71 × 114 × 46 mm)
7" model: 0.9 lbs. (0.41 kg)
10" model: 1.5 lbs. (0.68 kg)
7" model: 1.5 lbs (0.68 kg)
10" model: 2.1 lbs (0.95 kg)
2
Front view
Figure 1: Front view
C
D
Touch screen placement
BA
Place the touch screen in a convenient location at eye level,
typically near the entrance of the room, approximately 57 to 61
inches (145 cm to 155 cm) from the floor (Figure 3).
Note: Consider the camera on the panel and the height
of the people in the home who will use the camera for
Video Intercom.
Figure 3: Touch screen placement
Touch screen
AC power
(unless using PoE)
A LED—Indicates when the camera is on.
B Camera—For video intercom calls.
C Display—7" or 10" diagonal, capacitive touch screen with
1280 × 800 resolution.
D Speakers—Provide stereo audio.
Back view
Figure 2: Back view
A
A Ribbon cable-Provides data and power connection to the
touch screen from the power box.
B Mounting ring—Fits into the power box.
B
Top view
Figure 3: Top view (with power box attached)
LED indicator
The LED on the touch screen indicates the camera status of the
camera and booting information as described in the next table.
Camera/LED color state Touch screen status
O Camera is o
Green Camera is on
Green (blinking slowly) Touch screen is booting
Installation
Warning! Before installing the touch screen, switch o
the circuit breaker or remove the fuse from the fuse box.
AVERTISSEMENT ! Pour l’endroit où vous installez
l’écran tactile, coupez le disjoncteur ou enlevez le fusible
de la boîte de fusible.
Important! Before you can complete the instructions
below, you must have a 7" or 10" Touch Screen back box
installed according to the documentation provided in
the back box kit. See “Accessories” for details.
Important ! En coupant l’ouverture pour la boîte de
mur, ne coupez pas l’ouverture trop grande. Soyez
conservateur et agrandissez-avec précaution la comme
nécessaire. Voyez que <<Accessories>>.
Important! When cutting the opening for the back box,
do not cut the opening too large. Be conservative and
cautiously enlarge it as needed.
Important ! En coupant l’ouverture pour la boîte de
mur, ne coupez pas l’ouverture trop grande. Soyez
conservateur et agrandissez-avec précaution la comme
nécessaire.
A CB
A Microphone—Records audio.
B RESET—Press and hold a straightened paper clip into this hole
to reset the touch screen to factory defaults.
C Power button—Press to turn off the touch screen, or press and
hold to reboot.
3
Power and network installation options
This device uses an Ethernet or WiFi network connection, and
can be powered using PoE or AC power.
Choose one of the following options to install the power and
network communication.
Caution! Do not attempt to use PoE and AC power at
the same time. Choose only one power option.
ATTENTION ! Ne pas tenter d’utiliser PoE et AC en
même temps. Choisir une seule option d’alimentation.
Option 1: Ethernet connection with PoE
PoE supplies DC power on the Ethernet cable using a PoE
Injector (model #AC-POE1-B) or a third-party PoE solution to
provide the touch screen with power and a network connection.
The touch screen works with the Control4 PoE Injector or a thirdparty PoE Injector.
To set up your PoE and Ethernet connection with a PoE Injector:
1 Attach the PoE Injector according to the instructions in your
PoE’s installation guide if provided. Control4 PoE Injector
instructions are provided later in this document.
2 Pull the Ethernet cable from that location to where you want
to install the touch screen.
Figure 4: Ethernet with PoE—Requires Ethernet connection to PoE
injector
Option 2: Ethernet connection with AC
The Ethernet is connected directly to the switch (Figure 5). This
power connection requires both neutral and hot connections.
Figure 5: Ethernet—Requires a connection to Ethernet and AC power
Wireless Network Limitations: Many WiFi Access Points
handle Multicasts (WiFi simultaneously sent to multiple
devices, for example, when the touch screen broadcasts
video to all stations) by slowing down transmission
speed to the 1 Mb basic rate. This can cause overall WiFi
congestion in the WiFi network during the broadcast.
Video Intercom response times and images may
degrade at each device.
If a home requires a large number of WiFi Video
Intercom devices, ensure that you have a robust WiFi
network (possibly consisting of multiple access points).
Figure 6: WiFi—Requires AC Power and WAP
Power installation
Prepare the plastic power box for installation into the back box
by inserting either the Ethernet cable or the AC power cable into
the power box, and then follow the instructions.
Connecting PoE
Connect the PoE injector to power and the network, and then
connect it to the power box.
To install a Control4 PoE injector:
1 Connect the Control4 PoE injector to an AC outlet using the
power cord.
2 Connect one of the RJ-45 LAN ports on the gateway/router/
switch to the PoE Injector’s LAN port using CAT5/6 Ethernet
cable.
3 Connect the PoE Injector’s PWR LAN-OUT port to the RJ-45
Ethernet cable that will be connected to the touch screen’s
power box.
4 Pull the Ethernet cable through the top left hole of the back
box, then plug it into the Ethernet jack on the top back of
the power box (Figure 7).
Option 3: WiFi connection with AC
Place the touch screen above a power source, for example, an
outlet. Ensure that you have WiFi in the home (Figure 6).
Notes: (1) Video Intercom. Although this device
supports 802.11b/g/n, 802.11 b is not recommended for
Video Intercom use. (2) We recommend Wireless-N for
Video Intercom. See the Composer Pro User Guide for
details about the touch screen’s properties.
4
Figure 7: Insert Ethernet cable into power box
5 Go to “Attach the power box and touch screen” below.
Connecting standard Ethernet
Figure 9: Connect AC power
Neutral (N)
Line (L)
To connect to a wired network:
1 Pull the in-wall Ethernet cable through the top left hole of
the back box, then plug it into the Ethernet jack on the top
back of the power box (Figure 8).
Figure 8: Insert Ethernet cable into power box
2 Go to “Attach the power box and touch screen” below.
Connecting AC power
The steps below represent a typical U.S. installation.
1 Connect the wires to the AC power source for the touch
screen according to national and local electrical codes.
Installation may require alternative wires and the use of a
terminal block.
2 Thread the power cable through the upper back hole of the
back box to the terminal block (Figure 7).
3 Strip the black and white power wire ends to 1/4" as
necessary. Using a flat-head screwdriver, loosen the screws
on the power box’s terminal block and connect the power
wires to each terminal (Figure 9).
4 Cap the ground wire from the wall if you are using a plastic
back box. Attach the ground wire to the back box if using a
metal back box.
Attach the power box and touch screen
To attach the power box and touch screen:
1 Align and bend the wires carefully to fit them inside the back
box.
2 Align slide the power box into the back box, then secure the
power box to the back box using the two screws provided.
Figure 10: Secure power box to back box
Note: Overtightening the power box screws can warp
the box and make it dicult to attach the touch screen.
3 Straighten out the ribbon cable taped to the back of the
touch screen, then plug it into the ribbon cable port in the
power box. To make sure it’s securely connected, press it into
the port until the two locking tabs close onto the connector.
5
Figure 11: Attach ribbon cable to the power box
4 For easiest installation, angle the top of the touch screen
toward the wall, insert the top tabs of the mounting ring into
the power box, then press the bottom of the touch screen
into place.
Configuration
Configure the touch screen for wireless (optional)
1 After initialization, tap Network. The network configuration
page opens.
2 Under Wireless, tap Enable, then tap the network you want
to connect to.
Or, if you don’t see the network you want:
a Tap Other.
b Tap the Network Name field, type the network name with
the on-screen keyboard, then tap Done.
c Tap the Security field, then select a type of security to
use.
d Tap the Key field, type the network password with the on-
screen keyboard, then tap Done.
e Tap Connect. Notice that the IP settings change. The IP
address is set to DHCP by default.
3 (Optional) If you need to set a static IP address:
a On the Network page, tap Show advanced options, scroll
down and tap DHCP, then tap Static.
b Select each box one at a time and use the on-screen
keyboard to type the IP Address, Subnet Mask, Default
Gateway, Preferred DNS, and Alternate DNS.
c Tap Done.
4 Tap OK to return to the Network page. You can now connect
to a Director.
5 Tap OK.
Add and configure in Composer Pro
After the touch screen is installed and appears on the home
network, use Composer Pro to add it to the Control4 system and
configure it.
Use the Composer Pro System Design and Connections views to
add and configure this device.
To add and configure a T3 touch screen to a project:
1 Add the T3-T7 or T3-T10 In-Wall Touch Screen driver to your
project.
2 To configure the properties, click System Design.
3 In the project tree, select the T3 7" or T3 10" In-Wall Touch
Screen.
4 View and change the properties in the Properties pane as
needed.
Properties include:
• Network Connection—Reports the touch screen’s current
network connection type.
• Back Light—Use the arrows or type numbers to set the
light level, then click Set.
Advanced properties include:
• Enable Camera—Allows you to enable or disable the
camera.
Intercom (nested under the touch screen) properties:
• Appearance—Select to hide the touch screen from
appearing in Navigators as an available device.
• Behavior—Select the modes you want this touch screen to
support.
• Audio Control—Select the volume of individual audio
settings.
• Sip Information—Information for integrating the touch
screen into your SIP/VoIP system.
• Custom Buttons—Select to enable and label the two
available custom buttons.
• Alternate Camera—Select to use an external camera for
the video associated with the touch screen, for example, a
security camera mounted to the side of the entrance and
pointing at the door.
6
Troubleshooting
Boot up time
When the device is booting up, it may take 30 seconds or longer
before the Green LED turns on. When it turns on, it blinks slowly
for a time and then turns o. After that, you’ll see an image on
the touch screen.
Unresponsive screen
If the camera’s LED blinks on and o for more than 30 seconds,
the device may need to be power cycled. If power cycling doesn’t
solve the problem, the touch screen may need to be restored to
factory defaults.
To power cycle the touch screen:
1 Press and hold the
until the touch screen turns o.
2 Press and release the (power) button again to turn on.
To restore to factory defaults:
1 On the touch screen’s main screen, tap Settings, System
Information, then Restore.
- OR Insert a straightened paper clip into the RESET hole on the
top of the touch screen, then press and hold it for several
seconds until the screen resets.
(power) button for several seconds
Regulatory/Safety Information
To review regulatory information for your particular Control4
products, see the information located on the Control4 website at:
ctrl4.co/reg
.
Warranty
Visit
www.control4.com/warranty
for details.
Removing the touch screen from the wall
To remove the touch screen:
1 Hold the removal tool flat against the wall, centered directly
beneath the touch screen, then slide it upward between the
wall and touch screen.
2 While pressing the tool up as far as it will go, carefully pull
the touch screen away from the wall.
Additional resources
The following resources are available for more support.
• Control4 Knowledgebase and forums
• Control4 Technical Support
• Control4 website:
• Composer documentation in online help or PDF formats,
available on the Dealer Portal under Resources
www.control4.com
control4.com | 888.400.4070
Copyright ©2015, Control4 Corporation. All rights reserved. Control4, the Control4 logo, the 4-ball logo, 4Store, 4Sight, Control My Home, Everyday Easy, and
Mockupancy are registered trademarks or trademarks of Control4 Corporation in the United States and/or other countries. All other names and brands may be claimed as
the property of their respective owners. All specifications subject to change without notice.
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