Control4 C4EA1POEV2 User Manual
Control4 EA-1 Controller
Installation Guide
Supported models
• C4-EA1 Entertainment and Automation Controller, 1 Zone
• C4-EA1-V2 Entertainment and Automation Controller, 1 Zone, V2
• C4-EA1-1-V2 Entertainment and Automation Controller, 1 Zone, V2, Intl
• C4-EA1-POE-V2
Introduction
Designed for an exceptional family room entertainment experience, the Control4
EA-1 Entertainment and Automation Controller does more than automate the gear
around your TV; it is the ideal smart home starter system with entertainment built
in.
The EA-1 delivers a beautiful, intuitive, and responsive on-screen user interface
with the ability to create and enhance the entertainment experience for any TV
in the house. The EA-1 can orchestrate a wide range of entertainment devices
including Blu-ray players, satellite or cable boxes, game consoles, TVs, and
virtually any product with infrared (IR) or serial (RS-232) control. It also features
IP control for Apple TV, Roku, televisions, AVRs, or other network-connected
devices, as well as secure wireless ZigBee control for lights, thermostats, smart
locks, and more.
For entertainment, the EA-1 also includes a built-in music server that allows you to
listen to your own music library, stream from a variety of leading music services, or
from your AirPlay-enabled devices using Control4 ShairBridge technology.
Box contents
The following items are included in the EA-1 controller box:
• EA-1 controller
• AC power cord (all versions except C4-EA1-POE-V2)
• IR emitters (4)
• External antennas (2) (C4-EA1-POE-V2, 1 external antenna)
• EA-1 Wall-Mount Bracket (C4-WMEA1), in PoE version only
Accessories available for purchase
• EA-1 Wall-Mount Bracket (C4-WMEA1)
• Rack Mount Kit (C4-EA1RMK1-BL or C4-EA1RMK2-BL)
• Control4 3.5 mm to DB9 Serial Cable (C4-CBL3.5-DB9B)
Requirements and specifications
Note: We recommend using Ethernet instead of WiFi for the best
network connectivity.
Note: The Ethernet or WiFi network should be installed before starting
the EA-1 controller installation.
Note: The EA-1 V2 and EA-1 V2 PoE require OS 2.10.2 or higher.
Composer Pro software is required to configure this device. See the Composer Pro
User Guide (ctrl4.co/cpro-ug) for details.
Entertainment and Automation Controller, 1 Zone, V2 PoE
Additional resources
The following resources are available for more support.
• Control4 Knowledgebase: kb.control4.com and Dealer Forums:
forums.control4.com
• Control4 Technical Support
• Control4 website: www.control4.com
Composer Pro documentation in online help or PDF format available on the Dealer
Portal: ctrl4.co/docs
Warnings
Caution! To reduce the risk of electrical shock, do not expose this
apparatus to rain or moisture.
AVERTISSEMENT ! Pour réduire le risque de choc électrique, n’exposez
pas cet appareil à la pluie ou à l’humidité.
Caution! In an over-current condition on USB, the software disables
the output. If the attached USB device does not appear to power on,
remove the USB device from the controller.
AVERTISSEMENT ! Dans une condition de surintensité sur USB ou
sortie de contact le logiciel désactive sortie. Si le périphérique USB
ou le capteur de contact connecté ne semble pas s’allumer, retirez le
périphérique du contrôleur.
Specifications
Inputs / Outputs
Video out
Video
Audio out
Audio playback formats
High-resolution audio playback
Ethernet
Power over Ethernet
WiFI
WiFi security
WiFi antenna
ZigBee Pro
ZigBee antenna
USB port
IR out
IR capture
Serial out
Power requirements
Power consumption
Operating temperature
Storage temperature
Fan dB level
Dimensions (H × W × D)
Weight
Shipping weight
1 video out—1 HDMI
HDMI 1.4 output; HD 1080p, 50-60 Hz
1 audio out—1 HDMI
AAC, AIFF, ALAC, FLAC, M4A, MP2, MP3, MP4/M4A,
Ogg Vorbis, PCM, WAV, WMA
Up to 192 kHz / 24 bit
Network
10/100/1000BaseT compatible (required for
controller setup)
802.3at-2009 (PoE+) / 25.5W (V2 PoE model only)
Wireless-N (2.4 GHz, 802.11n/g/b) internal (V1, V2,
and V2 Intl)
No WiFi (V2 PoE)
WPA/WPA2 (applicable models)
External reverse SMA connector (applicable models)
802.15.4
External reverse SMA connector
1 USB 2.0 port—500mA
Control
4 IR out—5V 27mA max output
1 IR blaster—front
1 IR receiver—front, 20-60 KHz
2 serial out (shared with IR out 1 and 2)
Power
100-240 VAC, 60/50Hz (V1, V2, and V2 Intl)
PoE+ (V2 PoE)
Max: 18W, 61 BTUs/hour
Idle: 9W, 30 BTUs/hour
Other
32˚F ~ 104˚F (0˚C ~ 40˚C)
4˚F ~ 158˚F (-20˚C ~ 70˚C)
Max: 35 dB
1.13 × 7.5 × 5.0" (29 × 191 × 127 mm)
1.2 lb (0.54 kg)
2.2 lb (1.0 kg)
Front view
A
A Data LED—The Data LED shows solid red when the controller is streaming
audio.
B IR window—IR blaster and IR receiver for learning IR codes.
C Caution LED—This LED shows solid red, then blinks blue during the boot
process.
Note: The Caution LED blinks orange during the factory restore process.
See “Reset to factory settings” in this document.
D Link LED—The LED indicates that the controller has been identified in a
Control4 Composer project and is communicating with Director.
E Power LED—The blue LED indicates that AC power is present. The controller
turns on immediately after power is applied to it.
B C D
E
Back view
EA-1, EA-1 V2, and EA-1 V2 Intl
A B DC
A Power port—AC power connector for an IEC 60320-C5 power cord.
B SERIAL and IR OUT—3.5 mm jacks for up to four IR emitters or for
acombination of IR emitters and serial devices. Ports 1 and 2 can be configured
independently for serial control (for controlling receivers or disc changers) or
for IR control. See “Connecting the IR ports/serial ports” in this document for
more information.
C USB—One port for an external USB drive (such as a USB stick formatted
FAT32). See “Setting up external storage devices” in this document.
D HDMI OUT—An HDMI port to display navigation menus on a monitor or TV.
Also an audio out over HDMI.
E WIFI—The antenna for the WiFi radio.
F ID button—Easily pressed button to identify the device in Composer Pro. The
ID button on the EA-1 V2 is also an LED that displays feedback useful in a
factory restore.
G FACTORY RESTORE—Restores the controller to its factory defaults.
H ETHERNET—RJ-45 jack for a 10/100/1000BaseT Ethernet connection.
I ZIGBEE—The antenna for the ZigBee radio.
EA-1 V2 PoE
A CB
A SERIAL and IR OUT—3.5 mm jacks for up to four IR emitters or for a
combination of IR emitters and serial devices. Ports 1 and 2 can be configured
independently for serial control (for controlling receivers or disc changers) or
for IR control. See “Connecting the IR ports/serial ports” in this document for
more information.
B USB—One port for an external USB drive (such as a USB stick formatted
FAT32). See “Setting up external storage devices” in this document.
C HDMI OUT—An HDMI port to display navigation menus on a monitor or TV.
Also an audio out over HDMI.
D ID button—Easily pressed button to identify the device in Composer Pro. The
ID button on the EA-1 V2 is also an LED that displays feedback useful in a
factory restore.
E FACTORY RESTORE—Restores the controller to its factory defaults.
F ETHERNET OUT—RJ-45 jack for a passthrough 10/100/1000BaseT Ethernet
connection.
G ETHERNET/POE+ IN—RJ-45 jack for 10/100/1000BaseT Ethernet in and PoE+
power. The EA-1 V2 PoE does not have a line power option.
H ZIGBEE—The antenna for the ZigBee radio.
E
D
H IF
G
FE
H
G
Installation instructions
To install the controller:
1 Ensure that the home network is in place before starting system setup. An
Ethernet connection to the local network is required for setup. The controller
requires a network connection to use all of the features as designed. After
initial configuration, Ethernet (recommended) or WiFi (no WiFi on the EA-1
PoE) can be used to connect the controller to web-based media databases,
communicate with other IP devices in the home, and access Control4 system
updates.
2 Mount the controller near the local devices you need to control. The
controller can be hidden behind a TV, mounted on a wall, placed in a rack,
or stacked on a shelf. The EA-1 Wall-Mount Bracket is sold separately and
designed for easy installation of the EA-1 controller behind a TV or on the
wall. See the EA-1/EA-3 Wall-Mount Bracket Installation Guide (ctrl4.co/ea-
wmb) for more details.
3 Attach antennas to the WIFI and ZIGBEE antenna connectors.
4 Connect the controller to the network.
• Ethernet—To connect using an Ethernet connection, connect the network
cable into the controller’s RJ-45 port (labeled “Ethernet” or “Ethernet/
PoE+ In”) and into the network port on the wall or at the network switch.
On the EA-1 V2 PoE, connect the controller to a PoE+-enabled network
switch or to a PoE+ power injector. An additional Ethernet-connected
device can be connected to the Ethernet Out RJ-45 port.
• WiFi—To connect using WiFi, first connect the unit to Ethernet, and then
use Composer Pro System Manager to reconfigure the unit for WiFi. The
EA-1 V2 PoE does not support WiFi.
Important: Do not install your EA controller on a 172.18.xxx.xxx
subnet.
5 Connect system devices. Attach IR and serial devices as described in
“Connecting the IR ports/serial ports” and “Setting up IR emitters.”
6 Set up any external storage devices as described in “Setting up external
storage devices” in this document.
7 Connect the power cord to the controller’s power port and then into an
electrical outlet, or for the EA-1 PoE, power on the PoE-enabled network
switch or PoE injector.
Connecting the IR ports/serial ports (optional)
The controller provides four IR ports, and ports 1 and 2 can be reconfigured
independently for serial communication. If not used for serial, they can be used
for IR. Connect a serial device to the controller using the Control4 3.5 mm-to-DB9
Serial Cable (C4-CBL3.5-DB9B, sold separately).
1 The serial ports support baud rates between 1200 to 115200 baud for odd
and even parity. The serial ports do not support hardware flow control.
2 See Knowledgebase article #268 (dealer.control4.com/dealer/
knowledgebase/article/268) for pinout diagrams.
3 To configure a port for serial or IR, make the appropriate connections in your
project using Composer Pro. See the Composer Pro User Guide for details.
Note: The serial ports can be configured as straight-through or null with
Composer Pro. Serial ports by default are configured straight-through
and can be changed in Composer by selecting Enable Null-Modem
Serial Port (1 or 2).
Setting up IR emitters
Your system may contain third-party products that are controlled through IR
commands.
1 Connect one of the included IR emitters to an IR OUT port on the controller.
2 Place the stick-on emitter end onto the IR receiver on the Blu-ray player, TV,
or other target device to drive IR signals from the controller to the targets.
Setting up external storage devices (optional)
You can store and access media from an external storage device, for example, a
network hard drive or USB memory device, by connecting the USB drive to the
USB port and configuring or scanning the media in Composer Pro.
Note: We support only externally powered USB drives or solid state
USB sticks. Self-powered USB drives are not supported.
Note: When using USB storage devices on an EA-1 controller, you can
use only one partition with a 2 TB maximum size. This limitation also
applies to the USB storage on other controllers.
Composer Pro driver information
Use Auto Discovery and SDDP to add the driver to the Composer project. See the
Composer Pro User Guide for details.
Troubleshooting
Reset to factory settings
Caution! The factory restore process will remove the Composer project.
To restore the controller to the factory default image:
1 Insert one end of a paper clip into the small hole on the back of the
controller labeled FACTORY RESTORE.
2 Press and hold the FACTORY RESTORE button. The controller resets and the
Caution LED changes to solid red.
3 Hold the button until the Caution LED flashes double orange. This should
take five to seven seconds. The Caution LED flashes orange while the factory
restore is running. When complete, the Caution LED turns o and the device
power cycles one more time to complete the factory restore process.
Note: On an EA-1 V2 controller, the ID button is also an LED that
provides the same feedback as the Caution LED on the front of the
controller.
Power cycle the controller
1 Press and hold the ID button for five seconds. The controller turns o and
back on.
Reset the network settings
To reset the controller network settings to the default:
1 Disconnect power to the controller.
2 While pressing and holding the ID button on the back of the controller,
power on the controller.
3 Hold the ID button until the Caution LED (rear ID LED) appears solid orange
and the Link and Power LEDs are solid blue, and then immediately release
the button.
Note: In OS 2.10.1 and lower, the Caution LED appears solid blue during
the network reset check. After updating to OS 2.10.2 and higher, the
Caution LED appears orange during the network reset check.
More help
For the latest version of this document and to view additional materials, open the
URL below or scan the QR code on a device that can view PDFs.
MOST RECENT VERSION
ctrl4.co/ea1-ig
MORE INFO ON EA CONTROLLERS
ctrl4.co/ea
Regulatory/Safety information
To review regulatory information for your particular Control4 products, see the
information located on the Control4 website at ctrl4.co/reg.
Warranty
Visit ctrl4.co/warranty for details.
LED status information
Data Caution Link Power
—Flashing LED —Solid LED
on EA-1 V2 models, the rear ID LED mirrors the front Caution LED.
Just powered on
Bootloader loaded
Kernel loaded
Network reset check
Factory restore underway
Factory restore fail
Connected to Director
Playing audio
control4.com | 888.400.4070
Copyright ©2018, Control4 Corporation. All rights reserved. Control4, the Control4 logo,
the 4-ball logo, 4Sight, Control My Home, and Mockupancy are registered trademarks
or trademarks of Control4 Corporation in the United States and/or other countries. All
other names and brands may be claimed as the property of their respective owners. All
specifications subject to change without notice.
200-00378-B
2018-05-10 DH
B
Regulatory Compliance & Safety Information for Control4 Model C4-EA1-V2, C4-EA1-1-V2 & C4-EA1-POE-V2
Electrical Safety Advisory
Sécurité électrique consultatif
Important Safety Information
Informations de sécurité importantes
Read the safety instructions before using this product.
Lisez les consignes de sécurité avant d'util iser ce produit.
1. Read these instructions.
1. Lisez ces instructions.
2. Keep these instructions.
2. Conservez ces instructions.
3. Heed all warnings.
3. Respectez tous les avertissements.
4. Follow all instructions.
4. Suivez toutes les instructions.
5. Do not use this apparatus near water.
5. Ne pas utiliser cet appareil près de l'eau.
6. Clean only with dry cloth.
6. Nettoyez-le uniquement avec un chiffon sec.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
7. Ne pas bloquer les ouvertures de ventilation. Installer conformément aux instructions du
fabricant.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
8. Ne pas installer près de sources de chaleur telles que des radiateurs, registres de
chaleur, poêles, ou autres appareils (incluant les amplificateurs) qui produisent de la
chaleur.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two blades
and a third grounding prong. The wide blade or the third prong is provided for your safety.
If the provided plug does not fit into your outlet, consult an electrician for replacement of
the obsolete outlet.
9. Ne pas contourner le dispositif de sécurité de la fiche polarisée ou de mise à la terre. Une
fiche polarisée possède deux lames dont une plus large que l'autre. Une fiche de terre a
deux lames et une troisième broche de terre. La lame large ou la troisième broche est
fournie pour votre sécurité. Si la fiche fournie ne s'adapte pas à votre prise, consultez un
électricien pour le remplacement de la prise obsolète.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
10. Protégez le cordon d'alimentation ne soit piétiné ou pincé, en particulier au niveau des
fiches, des prises et au point où il sort de l'appareil.
11. Only use attachments/accessories specified by the manufacturer.
11. Utilisez uniquement des fixations / accessoires spécifiés par le fabricant.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or
sold with the apparatus. When a cart is used, use caution when moving the
cart/apparatus combination to avoid injury from tip-over.
12. Utilisez uniquement avec le chariot, le socle, le trépied, le support ou la table spécifiés
par le fabricant ou vendu avec l'appareil. Lorsque vous utilisez un chariot, soyez prudent
lorsque vous déplacez l'ensemble chariot / appareil pour éviter des blessures dues au
renversement.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
13. Débranchez cet appareil pendant les orages ou lorsqu'il n'est pas utilisé pend ant d e
longues périodes de temps.
14. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does not operate normally, or has been dropped.
14. Confiez toutes les réparations à un personnel qualifié. Une réparation est nécessaire
lorsque l'appareil a été endommagé de quelque façon que ce soit le cordon
d'alimentation ou la fiche est endommagé, du liquide a été renversé ou si des objets sont
tombés dans l'appareil, l'appareil a été exposé à la pluie ou à l'humidité, ne fonctionne
pas normalement , ou s'il est tombé.
15. This equipment uses AC power which can be subjected to electrical surges, typically
lightning transients which are very destructive to customer terminal equipment connected
to AC power sources. The warranty for this equipment does not cover damage caused
by electrical surge or lightning transients. To reduce the risk of this equipment becoming
damaged it is suggested that the customer consider installing a surge arrestor.
15. Cet équipement utilise la puissance AC qui peuvent être soumis à des surtensions
électriques, la foudre généralement transitoires qui sont très destructives envers les
équipements terminaux connectés à des sources d'alimentation CA. La garantie de cet
appareil ne couvre pas les dommages causés par les surtensions électriques ou
transitoires de foudre. Pour réduire le risque de cet équipement devient endomm agé, il
est suggéré que le client envisager l'insta ll ati on d'un limiteur de surtension.
16. To completely disconnect unit power from the AC mains, remove the power cord from the
appliance coupler and/or turn off the circuit breaker. To reconnect power, turn on the
circuit breaker following all safety instruct ions and gu id elines . The circuit breaker shall
remain readily accessible.
16. Pour débrancher complètement l'alimentation secteur du réseau secteur, retirez le cordon
d'alimentation du coupleur de l'appareil et / ou éteignez le disjoncteur. Pour reconnecter
l'alimentation, allumez le disjoncteur en suivant toutes les consignes et consignes de
sécurité. Le disjoncteur doit être facilement accessible.
Caution: To reduce the risk of electric shock, do not remove cover (or back). No
The exclamation point within the triangle is a warning sign alerting you of
signale des instructions importantes accompagnant le produit.
Voir le marquage sur les bas / dos du produit
apparatus to rain or moisture
AVERTISSEMENT! Pour réduire le risque de choc électrique,
17. This product relies on the buildings installation for short-circuit (overcurrent) protection.
Ensure that the protective dev ice is rated not gr eater th an: 20A.
17. Ce produit repose sur l'installation des bâtiments pour les courts-circuits (surintensité) de
protection. Assurez-vous que le dispositif de protection est assignée ne dépassant pas:
20A.
18. CAUTION: As with all batteries, there is a risk of explosion or personal injury if the
battery is replaced by an incorrect type. Dispose of used battery according to the
instructions of the battery manufacturer and applicable environmental guidelines. Do not
open, puncture or incinerate the battery, or expose it to conducting materials, moisture,
liquid, fire or heat above 54° C or 130° F.
18. ATTENTION: Comme avec toutes les batteries, il ya un risque d'explosion ou de blessure
si la batterie est remplacée par un type incorrect. Éliminez les batteries usagées selon
les instructions du fabricant de la batterie et applicables des directives
environnementales. Ne pas ouvrir, percer ou incinérer la batterie, ou de l'exposer à des
matériaux conducteurs, de l'humidité, du liquide, un incendie ou une température
supérieure à 54 ° C ou 130 ° F.
19. Never push objects of any kind into this product through cabinet slots as they may touch
dangerous voltage points or short out parts that could result in fire or electric shock.
19. N'introduisez jamais d'objets d'aucune sorte dans ce produit à travers les fentes du
boîtier car ils pourraient toucher des points de tension dangereux ou court-circuiter des
pièces qui pourraient entraîner un incendie ou un choc électrique.
20. This product can interfere with electrical equipment such as tape recorders, TV sets,
radios, computers and microwave ovens if placed in close proximity.
20. Ce produit peut interférer avec des appareils électriques tels que les magnétophones,
téléviseurs, radios, ordinateurs et fours à micro-ondes si placés à proximité.
The lightning flash and arrow head within the triangle is a warning sign alerting
you of dangerous voltage inside the prod uc t
L'éclair et la flèche dans le triangle est un signe d'alerte pour vous avertir d'une
tension dangereuse à l'intérieur du produit
user serviceable parts inside. Refer servicing to qualified service personnel.
Attention: Pour réduire le risque de choc électrique, ne pas retirer le couvercle
(ou l'arrière). Aucune pièce réparable par l'utilisateur. Confiez l'entretien à un
personnel qualifié.
important instructions accompanying the product.
Le point d'exclamation dans un triangle est un signe d'avertissement vous
See marking on bottom / back of product
Warning!: To reduce the risk of electrical shock, do not expose this
n'exposez pas cet appareil à la pluie ou à l'humidité.
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