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Problem Solution
LCD screen is blank. •Check if the batteries are installed correctly.
•Check if the batteries are fresh and of the correct type.
•Press the RESET button on the back of the unit.
Battery symbol and
current temperature is
ashing.
• This is an indication that the AA batteries are running low and need to be replaced.
• Switch to OFF mode before changing the batteries.
• Use new AA batteries to replace the old batteries.
Only the battery symbol
is ashing .
This is an indication that the 3V (CR2025) lithium battery is running low. This will not
affect the normal operation of the thermostat, but it should be replaced soon to ensure
memory backup is maintained. Use a screwdriver to remove and replace the lithium
battery (see diagrams for the location of the lithium battery).
Heat will not come on. • Check and ensure that the thermostat is set to HEAT mode.
• Check and ensure that the set temperature is higher than the current (room) temperature
• You may have to wait up to 5 minutes before the heat will turn on.
The thermostat has a built-in time delay to prevent undesirable on/off sequences.
• After a 5-minute wait, the heat should now be on. Whenever the heating system is
running, the heating symbol will be ashing.
Heat will not come on
but the heating symbol is
ashing .
• Check if the furnace switch and/or pilot ame is turned on, as it may have been
turned off.
• Allow several minutes for the heating system to heat up and the fan to activate.
Most heaters will heat up the system for a short while before warm air can be ventilated
by the fan. Also check that the HE/HG setting is set correctly (see optional settings).
• If the heat still does not come on, check the wiring installation again.
Supplementary Information
Troubleshooting