Your SRC-350 remote control is simple to program,
easy to use, and can operate two (2) devices, which
include:
• Residential Gateways (RG)
• Televisions
The SRC-350 remote control allows access to the
features available in your Residential Gateway by
using an IR (infrared) and UHF (ultra high frequency)
signal, depending on how it is programmed. When
the SRC-350 is set to operate in IR mode, you must
point it directly at your Residential Gateway in order to
operate it. When the SRC-350 is set to operate in
UHF mode, it can operate your Residential Gateway
from anywhere in your home.
Before you can use your SRC-350, it must be
programmed (set-up) to operate your Residential
Gateway and TV. Programming your remote control
is simple following the steps outlined in this manual.
2. Before Getting Started
Some of the special features and buttons on your
SRC-350 remote control are as follows:
Point and Press® Programming
Lets you program your TV without codes. For more
information, see Sections 7 and 9.
Memory Guard®
Eliminates reprogramming after battery changes.
Time Out
If the same button is pressed and held for 30-
seconds, your remote control will turn itself off
automatically. This extends the battery life should
the remote become lodged under or between heav y
objects, for example sofa cushions.
3. Installing / Replacing Batteries
Install two (2) new “AA” batteries as indicated by the
diagram in the battery compartment.
When the batteries become low and need to be
replaced, the [LED] button will not illuminate normally
or at all during use.
When this happens, replace the existing batteries with
two (2) new “AA” batteries to restore normal operation
to the remote control.
4. Setting the Remote Control Operating Mode
The SRC-350 remote control operates older as well
as newer Residential Gateway models. To allow for
this, the remote can be set to operate in either SRC200 Compatibility Mode (to operate like the older
remote control) or SRC-350 Native Mode. The
default Operating Mode is SRC-200 Compatibility
Mode.
Programming the Remote Control Operating Mode
using your SRC-350 keypad:
1. In this order, press and hold the [SELECT] button,
then the [MUTE] button. Hold both buttons down
together
Release both buttons as soon as the [LED] button
illuminates.
2. Press and release the [D] key. The [LED] button
temporarily turns off. Releasing the key causes
the [LED] button to light up again. You can now
set the correct Operating Mode.
3. Press [0] to select SRC-200 Compatibility Mode or
[1] to select SRC-350 Native Mode. The [LED]
button will blink three-times and go out. The new
Operating Mode is stored in the device.
Important! Changing the Operating Mode from [0] to
[1] will reset the Gateway ID within the SRC-350 back
to [000].
Once changes have been made, the remote control
resumes normal operation. If the value entered was
not valid (a keypress other than [0] or [1]) the [LED]
button indicates the error by turning off immediately,
until the [LED] button illuminates.
and the remote returns to normal operation. All
values in the device remain unchanged.
LED Playback of the Remote Control Operating
Mode:
1. In this order, press and hold the [SELECT] button,
then the [MUTE] button. Hold both
together
Release both buttons as soon as the [LED] button
illuminates.
2. Press [INFO], then [D]. The [LED] button will
“blink back” the Remote Control Operating Mode.
Please note that for the numeric [0], the [LED]
button will blink in fast-sequence.
5. Setting The Gateway ID
The Gateway ID allows your remote to talk to your
Residential Gateway. The Gateway ID that you
program into the remote must also be programmed
into your Residential Gateway. The Gateway ID
programming mode allows you to set the Gateway ID
in both. Refer to your Residential Gateway User
Guide for instructions on determining the Gateway ID
in your Residential Gateway.
NOTE: The SRC-350 Remote Control must be
pointed at the Residential Gateway to program the
Gateway ID in the Residential Gateway. All Remote
Controls must be programmed with the same
Gateway ID in order to communicate with the
Gateway.
Programming the Gateway ID using your SRC-350
keypad:
1. In this order, press and hold the [SELECT] button,
then the [MUTE] button. Hold both buttons down
together
Release both buttons as soon as the [LED] button
illuminates.
2. Press and release the [B] key. The [LED] button
temporarily turns off. Releasing the key causes
the [LED] button to light up again. You can now
set the correct Gateway ID.
3. Enter the three-digit code assigned to your RG.
until the [LED] button illuminates.
until the [LED] button illuminates.
buttons down
The valid range is 004 - 999 for SRC-350s set to
SRC-350 Native Mode. For SRC-350s set to
SRC-200 Compatibility Mode, the valid range is
004 - 255. Enter a three-digit number, even if it
contains leading zeroes. Examples of valid values
are: 009, 012, 354, or 988.
If you entered the Gateway ID correctly, the [LED]
button will blink three-times and go out. If the
value was not entered successfully, the [LED]
button will go off and the remote control will return
to normal operation. Repeat the steps above to
try again.
LED Playback of the Remote Control Gateway ID:
1. In this order, p ress and hold the [SELECT] button,
then the [MUTE] button. Hold both
together
Release both buttons as soon as the [LED] button
illuminates.
2. Press [INFO], then [B]. The [LED] button will
“blink back” the Remote Control Gateway ID.
Please note that for the numeric [0], the [LED]
button will blink in fast-sequence.
6. Setting The Remote Control ID
The Remote Control ID allows you to control your
Residential Gateway TV viewing on a specific TV in
your home. Your Network Service Provider uses the
following table when programming your Remote
Control ID to work with each TV in your household:
Remote
Control
ID
0
1
2 TV2 (remote TV). UHF
3
until the [LED] button illuminates.
Operates TV Mode
Local TV1 - TV in
same room as the
RG. Remote is set
to operate in IR
mode.
Remote TV1 - TV
in a different room
than the RG.
TV3 (3-stream
models only).
buttons down
IR
UHF
UHF
Programming the Remote Control ID using your
SRC-350 keypad:
1. In this order, p ress and hold the [SELECT] button,
then the [MUTE] button. Hold both
together
Release both buttons as soon as the [LED] button
illuminates.
2. Press and release the [A] key. The [LED] button
temporarily turns off. Releasing the key causes
the [LED] button to light up again. You can now
set the correct Remote Control ID.
3. Enter the single-digit Remote Control ID from the
table above. The [LED] button will blink threetimes and go out. The new Remote Control ID is
stored in the device.
Note: Valid single-digit codes are 0, 1, 2, or 3. If you
entered an invalid sequence or a 30-second lapse
between button presses occurs, the [LED] button will
turn off and the remote control will return to normal
operation.
LED Playback of the Remote Control ID:
1. In this order, p ress and hold the [SELECT] button,
then the [MUTE] button. Hold both
together
Release both buttons as soon as the [LED] button
illuminates.
2. Press [INFO], then [A]. The [LED] button will
“blink back” the Remote Control ID. Please note
that for the numeric [0], the [LED] button will blink
in fast-sequence.
7. Programming Your TV
Your Network Service Provider programs your remote
control to work with your TV by way of a TV Setup
Code. The TV Setup Code is a specific code for each
brand and model of TV. When a TV Setup Code is
set, the remote control is ready to operate the TV.
The TV Setup Codes can be programmed manually,
or they can be auto-scanned. Each method is
described below.
until the [LED] button illuminates.
until the [LED] button illuminates.
buttons down
buttons down
Code-Entry (Manual) TV Programming using your
SRC-350 keypad:
1. Turn on your TV.
2. In this order, press and hold the [SELECT] button,
then the [MUTE] button. Hold both buttons down
together
Release both buttons as soon as the [LED] button
illuminates.
3. a. Locate the three-digit code for your brand in
the TV Setup Code list (Section 11) and enter
b. As soon as you have entered a three-digit
code that turns your TV off, press [MUTE].
Point and Press
using your SRC-350 keypad:
This method allows you to program
control without
("Power" function during programming). For more
information on this method as well as other buttons
you can program your remote with, see Section 9.
1. Turn on your TV.
2. In this order, p ress and hold the [SELECT] button,
then the [MUTE] button. Hold both buttons down
together
Release both buttons as soon as the [LED] button
illuminates.
until the [LED] button illuminates.
it on the keypad of the remote control. Entry of
the correct code will cause your TV to turn off.
If multiple codes are listed for your brand, you
may have to enter several different codes until
your TV turns off.
1. If the TV turns back on, press [SELECT] to
lock in the code. The [LED] button will
blink three-times and go out.
Or
2. If the TV does not turn back on, enter a
different three-digit setup code until your
TV turns back on. Then press [SELECT]
to lock in the code. The [LED] button will
blink three-times and go out.
®
(Auto-Scan) TV Programming
your remote
codes using the [S] or [T] buttons
until the [LED] button illuminates.
3. Press [S] one
step at a time until your TV turns
off. Each time you press the [S] button, the [LED]
button will blink. As soon as your TV turns off,
stop pressing the [S] button.
4. Press [MUTE]. If your TV...
a. Turns back on, press [SELECT] to lock in this
code. The [LED] button will blink three-times
and go out.
Or
b. Does not turn back on, press the [T] button
one step at a time until your TV turns back on.
Each time you press the [T] button, the [LED]
button will blink and remain illuminated.
Once you have found a code that turns the
device on / off, press [SELECT] to lock in this
code. The [LED] button will blink three-times
and go out.
Note: Given the size of the TV Setup Code library in
your remote control, it will take several minutes to
cycle through all the codes when using the Point and
Press Programming method.
8. TV Code Number Readback
To identify the three-digit TV Setup Code stored
under the Point and Press
®
programming method,
follow these steps using the remote control keypad…
1. In this order, p ress and hold the [SELECT] button,
then the [MUTE] button. Hold both buttons down
together
until the [LED] button illuminates.
Release both buttons as soon as the [LED] button
illuminates.
2. Press [INFO], then [C]. The [LED] button will
“blink back” the code numbers, with a 1-second
interval between each digit of the code. Please
note that for the numeric [0], the [LED] button will
blink in fast-sequence.
Example: For TV Setup Code “130”, the remote
will blink 1 time, then 3 times, then in a fastsequence for the 0.
9. Additional Programming Information
1. The [LED] button will illuminate while the remote is
in a programming mode. In the absence of a
keypress entry, the [LED] button will stop
illuminating after 30 seconds and the remote will
exit the programming mode.
2. The Point and Press® (Auto-Scan) Programming
method allows you to program
without
using codes. Instead, the remote control
your remote control
automatically finds the correct TV setup code
using certain buttons / commands that you select.
Once you have found a setup codes that operates
your TV, you then lock it in.
3. When using the Point and Press® Programming
Method, there are several important points to
remember:
•There may be several codes that turn your TV
on / off (or perform other functions).
•It may take several minutes for the remote to
find the correct code that turns your TV on /
off (or performs another selected function).
During this time, the [LED] button will
illuminate.
4. When programming the remote control using the
[S] or [T] buttons (Power function) under the
Point and Press
find a code that turns your TV off but not back on.
If this happens…
•The correct TV code has not been found as
you may you may have a code that operates
some but not all of the functions of your TV.
Continue pressing [S] until your TV turns
back on.
OR
•You may have gone past the correct matching
code. Try pressing [T] one
until you find a code that turns your TV back
on.
®
Programming method, you may
press at a time
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